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Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

Job description Overview We are seeking a motivated and dynamic and EXPERIENCED Door to Door Sales Representative to join our team. In this role, you will be responsible for promoting and selling our products directly to customers in their homes. This position requires excellent communication skills, a strong ability to negotiate, and a passion for customer service. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you. Responsibilities Conduct door-to-door sales visits to potential customers, effectively presenting our products and services. Build and maintain strong relationships with clients through exceptional customer service. Utilize technical sales skills to understand customer needs and provide tailored solutions. Negotiate terms of sale and close deals effectively while ensuring customer satisfaction. Maintain accurate records of sales activities using Salesforce or similar CRM tools. Provide feedback on customer preferences and market trends to help improve product offerings. Participate in training sessions to enhance product knowledge and sales techniques. Collaborate with team members to achieve overall sales targets and objectives. Requirements Proven experience in sales, preferably in technical or technology sales environments. Strong customer service skills with the ability to communicate effectively in English. Familiarity with Salesforce or similar CRM software is a plus. Excellent negotiation skills with a persuasive approach to selling. Ability to work independently as well as part of a team. Previous experience in telemarketing or direct sales is advantageous. A positive attitude, resilience, and a willingness to learn are essential for success in this role. Job Type: Full-time Pay: $78,253.00 - $92,312.00 per year Supplemental Pay: Commission pay Performance bonus Experience: Door-to-door: 1 year (Required) B2B sales: 1 year (Required) Work Location: Remote

Are you passionate about building meaningful connections and driving positive change? Join Collective Fare Enterprises as an Account Manager Intern and become part of a dynamic team dedicated to servicing businesses and others with spectacular food, customer service and class. This role offers an exceptional opportunity to gain hands-on experience in client relationship management and sales while working alongside industry professionals committed to making a real impact. You'll develop valuable skills in communication, strategy, and collaboration, all within an organization that values creativity and community. If you're eager to grow your career while contributing to a mission-driven enterprise, this internship is your gateway to both personal and professional fulfillment. Position Details: Title: Account Manager Intern Location: Hybrid and/or remote Type: Unpaid Internship Hours: Part-time or Full-time, flexible schedule Responsibilities: - Maintain relationships with current clients to retain revenue. - Perform client outreach to earn new revenue streams for Collective Fare Enterprises. - Conduct market research and analyze data to support client strategies and organizational initiatives. - Collaborate with cross-functional teams (marketing, operations, etc.) to address client needs. - Assist with general operational tasks within the organization as needed. Qualifications: - Current student or recent graduate in business, communications, and/or hospitality. - Strong interpersonal and communication skills. - Ability to analyze data and prepare reports. - Ability to handle and organize invoices correctly. - Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software is a plus. - Passion for sales, hospitality, and food. - 1-2 years in a client-facing or sales role. Benefits: - Practical, resume-building experience in account management and client relations. - Development of essential skills in communication, negotiation, and data analysis. - The opportunity to work alongside a passionate, mission-driven team dedicated to promoting sustainability and food equity.