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Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

Candidates must possess experience in the field of Auto Mechanics, with a minimum of 2-3 years of experience as an Automotive Technician. We are seeking a skilled Auto Mechanic to join our team, focusing on maintaining and repairing vehicles to ensure maximum reliability and functionality. The ideal candidate will have excellent eye-hand coordination, manual dexterity, and a strong understanding of both mechanical and electronic systems in vehicles. Responsibilities: • Inspect vehicle engines and mechanical/electrical components to diagnose issues accurately., • Examine vehicle computer and electronic systems for necessary repairs, maintenance, and upgrades., • Perform routine maintenance, such as fluid replacement and lubrication, to enhance vehicle functionality and longevity., • Schedule future maintenance sessions and provide motorists with guidance on proper vehicle use., • Repair or replace broken or dysfunctional parts and address issues like leaks., • Provide accurate estimates for repairs or maintenance regarding cost, time, and effort., • Maintain detailed logs of work performed and issues encountered., • Ensure all equipment and tools are kept in good condition. Skills: • Certification from a vocational school or completion of an apprenticeship is required., • Proven experience as an auto mechanic., • Excellent knowledge of mechanical, electrical, and electronic components of vehicles., • Proficient in vehicle diagnostic systems and methods., • Ability to handle various tools and heavy equipment., • Commitment to all safety precautions related to accidents, dangerous fluids, and chemicals., • Excellent physical condition., • High school diploma preferred; valid certification, such as ASE, is a plus. Specialized Skills: • Alignment, • Mechanic experience, • Brakes, • Diagnostics Work Details: • Pay Frequency: Weekly, • Shop Type: Auto Repair Shop, • Vehicle Type: Cars and light trucks, • Work Remotely: No, • Job Type: Full-time, • Pay: DOE (Depends on Experience), • Schedule: Day shift

Location: Remote, On-site, or Hybrid Job Category: Web & IT Solutions Specialist – Administrative Experience Level: Senior Level Office Time: 08:00 A.M. (EST) – 05:00 P.M. (EST), Monday to Friday Employment Type: Full-time Salary: Based on Discussion 🌐 Web & IT Solutions Specialist (Administrative) Are you passionate about technology and eager to bring innovative web and IT solutions to life? At Brand Clamp Inc, we build digital experiences that deliver real results. We’re looking for a proactive Web & IT Solutions Specialist (Admin) to manage the backbone of our web and IT operations. 🔧 What You’ll Do: Maintain hosting servers, domains, cPanel, and other panels Develop, maintain, and optimize websites (WordPress, Laravel, HTML, etc.) Streamline billing and client management apps (WHMCS) Design and improve UX/UI Apply AI tools (ChatGPT, DeepSeek, etc.) for workflow improvements Troubleshoot and fix website/software issues Boost online visibility using SEO and social media tools (Facebook Ads Manager, Business Manager, etc.) Ensure smooth system performance and resolve challenges Collaborate with designers, developers, and marketers Stay updated with the latest IT and digital marketing trends 📌 What We’re Looking For: Bachelor’s degree in computer science engineering, IT, or related field engineering degree 1–3 years of experience in web administration, hosting, or IT support Experience with WordPress, Laravel, WHMCS, cPanel, and control panels Strong knowledge of coding (C++, PHP, HTML, JavaScript, Python, etc.) SEO and online visibility expertise Problem-solving skills, attention to detail, and strong work ethic Ability to work independently and in teams Portfolio of web/IT projects (preferred) Demonstrated loyalty, honesty, and punctuality Willingness to share your screen during work 💡 Why Join Brand Clamp Inc? ✅ Work with cutting-edge tools and platforms ✅ Unlock growth opportunities and continuous learning ✅ Be part of a dynamic, innovative, and collaborative team ✅ Opportunity to work with an international company ✅ Competitive compensation with additional benefits ✅ Flexible remote-friendly environment