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Job DescriptionTOP compensation + growth + great culture! This Jobot Job is hosted by: Ruby Voight Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $160,000 - $190,000 per year A bit about us: We are a full-service, top 20 certified public accounting firm in NYC, specializing in accounting and consulting services for businesses and individuals. We have been in business since the early 90's. Due to growth we are seeking a Tax Manager on our team onsite in our NYC office. We are in the office 3 days a week and 2 days remote! We are seeking candidates who have 7+ years of tax experience in a CPA firm. Why join us? Benefits: Hybrid schedule - 3 days in office / 2 days remote 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Job Details Responsibilities: • Review complex tax returns for individuals, partnerships, corporations, and trusts., • Utilize tax software such as UltraTax and Checkpoint to ensure accurate and efficient tax preparation., • Conduct thorough research to resolve tax-related issues and provide accurate advice to clients., • Maintain and develop strong relationships with clients, providing exceptional customer service and responding to their needs in a timely manner., • Stay updated with current tax practices and changes in tax law., • Work closely with team members and management to ensure the efficient operation of the tax department., • Provide guidance and mentorship to junior staff members., • Bachelor's degree in Accounting, Finance, or a related field., • CPA or CPA candidate, • A minimum of 5 years of experience in public accounting with a focus on tax., • Strong Tax REVIEW experience., • Proficiency in tax software such as UltraTax and Checkpoint or similar., • Strong knowledge of federal and state tax regulations. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com.

Project description The project is based on developing and operating inter-dealer marketplace, which is an innovative platform that provides users with fast, efficient price discovery and electronic execution. Responsibilities • Design and develop the connectivity engine in FIX, • Triage critical production issues, • Provide rapid response during trading system incidents, • Design and implement a global, real-time interactive trading system Skills Must have • 3+ years of experience developing and operating FIX trading components, • 5+ years developing production software in Java, • 3+ years developing electronic trading technology software, • Full-time; Hybrid, • 3 days/week in the office and 2 days/week remote, • Design and develop efficient, defect-free code under tight time constraints, • Exceptional analysis and triage of real-time production systems, • Clear, concise and accurate written communication skills, • Strong work ethic and an entrepreneurial spirit; thrive in a high-pressure environment, • Developing software in a start-up environment, • Developing software using the Genesis low-code environment, • Implementing AI solutions that increase developer productivity, • Bachelor of Science, Master of Science or equivalent degree in computer science, computer engineering

This is a paid freelance, remote position MovieWeb is a top destination for fans of television and movies, providing engaging and informative coverage of the entertainment industry. As a leading authority in entertainment news, MovieWeb publishes at a fast pace and is always seeking talented, passionate contributors who can deliver compelling, high-quality content on deadline. Your Responsibilities • Contribute a minimum of 4 list-based TV feature articles per week., • Work under tight deadlines and submit tasks on time., • Have a working knowledge of TV shows (current series, classics, cult favorites, and streaming hits)., • Able to maintain a contracted freelance schedule., • Reporting to various Editors and implementing feedback efficiently., • Adherence to a style guide. Our Perks • Competitive compensation., • Consistent and timely payments., • Flexible schedule., • Remote freelance position to work from a location of your choice., • Exposure to MovieWeb’s large and passionate audience, providing you with an exciting opportunity to make a genuine impact. Experience and Skills • Educational background in journalism or a related field., • 2 years of experience in producing entertainment and related content., • In-depth familiarity with and fierce passion for the entertainment industry, especially television., • Broad knowledge of TV history, genres, platforms, and trends., • Experience with SEO practices., • Experience with a custom CMS, preferred. How to Apply If you are interested in this role, please send us the following documentation by uploading it in the relevant fields below: • Your CV, • A cover letter, • A sample article similar in nature to the content published on MovieWeb. Our hiring team will review your application and contact you if we believe that your experience could be a match for this role. Please note that a writing evaluation may be required as part of our application process. MovieWeb is part of the Valnet Publishing Group. Valnet, founded in 2012, is a global digital publishing and media investment Company that owns and operates over 25 authoritative brands across diverse verticals, including entertainment, sports, technology, automotive, gaming, lifestyle and travel. Valnet is committed to producing premium content, and we therefore require all our contributors to adhere to our Editorial Standards, including a prohibition on using Artificial Intelligence.

Agencie is hiring a Structural Engineer with the ability to provide high-level technical support to various retail, aviation and residential projects. This individual will make a meaningful contribution to our multi-disciplinary team architects and engineers and will be involved throughout the life of a project. General duties for this position will include analysis, preparation of construction documents, executing structural design tasks and interfacing with other discipline specialists. RESPONSIBILITIES • Develop preliminary studies and preparing plans for all structural projects including aviation, residential, retail and hospitality structures., • Structural engineering and enclosure engineering on secondary steel, • Performing structural analysis tasks and design of building materials including, but not limited to: steel, prestressed and reinforced concrete, and timber design., • Assisting in the preparation of construction documents (drawings and specifications) and ensuring all projects comply with applicable codes and regulations., • Performing onsite investigations of structures and developing reports detailing findings and assessments under project leadership., • Preparing meeting minutes and project progress reports., • Performing other responsibilities as assigned., • This is an in-person position. 4 days in office, 1 remote with site visits to NYC jobsites. REQUIREMENTS • Master’s Degree in Civil or Structural Engineering is required., • PE preferred, • Architecture, construction detailing or visual art experience is preferred., • Construction experience is preferred., • 3-5 years of related experience including structural engineering project experience., • Proficiency in Revit is preferred., • Proficiency in SAP, ETABS or RAM., • Must be eligible to work in the US., • Local candidates based in NYC area preferred. About Agencie: Founded in 2007, Agencie is a New York based architecture and engineering practice that specializes in the design of civic, aviation, retail and hospitality projects. We also design select, extraordinary residential properties. Our services encompass structural engineering, façade engineering, architecture and interiors design. The name Agencie came from the desire to combine the ingenuity of structural engineering with the beauty of design. “Agency” means to “have the ability and power to control outcome”. By unifying engineering and architecture, Agencie delivers creativity with the technical ingenuity to truly transform buildings and spaces. Our unique team brings technical grit and creativity. Our approach is rooted in imagination and strategy. We navigate the shifting landscape of technology, materials and energy-efficiency, always approaching projects through the lens of our clients.

JCW is currently recruiting on behalf of a well-respected reinsurer looking to add an Assistant Vice President, Senior Claims Analyst to oversees the review, analysis, and resolution of claims under applicable insurance and reinsurance agreements. This role involves conducting claims audits, providing insights to underwriting and actuarial teams, preparing management reports, and collaborating across finance, operations, and technology functions. The position also serves as a key point of contact for claims-related matters with clients and brokers. Key Responsibilities • Manage complex professional liability claims and assist with other casualty and property matters, ensuring compliance with company standards and reserving practices., • Conduct claims audits from planning to reporting, and provide actionable insights to underwriting and actuarial teams., • Build and maintain strong relationships with brokers, clients, and internal stakeholders; participate in renewals, client visits, and market events., • Lead process improvements to enhance claims handling efficiency and mentor team members to develop technical expertise. Qualifications • 7+ years of professional lines insurance/reinsurance claims experience, including complex coverage analysis., • Proven ability to lead audits, manage high-value claims, and work independently with minimal oversight.., • Strong communication, analytical, and relationship-building skills with leadership and mentoring experience. If you're interested, please apply directly or email THE ROLE IS 4 DAYS ON SITE AND 1 DAY REMOTE IN MANHATTAN

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Are you a seasoned IT professional passionate about supporting end users and shaping the future of technology? We're looking for a Senior Desktop Support Engineer to join our team, providing advanced technical support, mentoring team members, and leading key IT projects. What You'll Do: • Provide 2nd/3rd line support for desktops, laptops, and applications across multiple offices., • Act as the escalation point for complex technical issues, resolving and documenting solutions., • Lead small to medium IT projects including rollouts, upgrades, automation initiatives, and equipment installs., • Administer Office 365, Azure AD, SCCM, Intune, and other internal applications., • Collaborate with L3/L4 and infrastructure teams on patching, networking, VPNs, and hardware/software support., • Automate routine tasks using PowerShell and drive process improvements., • 3+ years in a 2nd/3rd line support role, with 2+ years as a senior desktop engineer., • Strong knowledge of Windows 10/11, Office 365, Active Directory, Group Policy, SCCM, Intune, and endpoint protection., • Experience with remote access technologies (AVD, VPN, OWA) and PowerShell scripting., • ITIL Foundation certified or higher., • Excellent problem-solving, communication, and mentoring skills., • Shape the future of IT in a senior, autonomous role., • Work on diverse projects and collaborate with global teams. The base range for this contract position is $25 - $30/per hour depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Benefits • Medical coverage and Health Savings Account (HSA) through Anthem, • Dental/Vision/Various Ancillary coverages through Unum, • 401(k) retirement savings plan, • Company-paid Employee Assistance Program (EAP) STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.

A-V Services Inc., a leading Audio/ Video company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industries, seeks a ASL Interpreter. An American Sign Language Interpreter for AV Services, Inc. will provide high-quality professional ASL interpreting on-site and remotely via video conferencing. The successful ASL Interpreter will demonstrate effective communication in both ASL and English as well as adherence to the NAD/RID Code of Professional Conduct. Objectives: • Maintain professional relationships with clients to deliver superior Multimedia Accommodation Services within conference center space and designated retail branch locations, • Present a professional image and adhere to Client business policies., • Demonstrate an intentionally inclusive approach to all people at all times Role and Responsibilities: • Provide effective onsite and remote video interpreting., • Exhibit professional behavior, including punctuality and preparedness for shifts, collaborative interaction with colleagues and supervisors, and timely and accurate record keeping, • Able to work effectively in a fast-paced, dynamic environment, • Able to monitor technical issues and report to appropriate staff, • Attend job-appropriate meetings and training sessions, • Sign and abide by all data privacy and confidentiality requirements, even after employment is terminated Job Qualifications • Associates degree or higher in ASL, English, Communication or Interpretation, • National Interpreter Certification (NIC), • As applicable, state licensure or state required credentials, • Three to five years of experience as an interpreter in a professional environment, • Fluent ASL and spoken English language skills, • Thorough understanding of Deaf culture, • In-depth knowledge of and adherence to the NAD-RID Code of Professional Conduct, • Excellent spelling/vocabulary, • Typing skills of at least 55 words per minute with a low error rate, • Comfortable and familiar with computers and new technology Full Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays. Join Our Diverse and Inclusive Team! At AV Services Inc. we are committed to fostering an inclusive and diverse workplace where every team member is valued and empowered. We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique. Our Commitment to Diversity and Inclusion: Our employees are our greatest asset, and we believe that the diverse perspectives and experiences they bring are key to our success. We celebrate and encourage differences in age, ethnicity, family or marital status, language, physical and mental abilities, socio-economic status, and more. These unique attributes contribute to our vibrant culture, enhance our reputation, and drive our achievements. Why Work With Us? • Inclusive Culture: We embrace diversity in all its forms and are dedicated to creating an environment where everyone feels respected and valued., • Empowerment: We support our employees' growth and self-expression, recognizing that their individual talents and innovations are vital to our success.

This is a paid freelance, remote position Collider is the #1 entertainment website and publishes up-to-the-minute news on blockbuster movies, TV shows, video games, comic books, music and other forms of entertainment. As a worldwide leader, Collider operates at a rapid pace and is always looking for experienced and passionate contributors who can create original high-quality content in a timely manner. Your Responsibilities • Contribute a minimum of 4 list-based Movie or TV feature articles per week., • Work under tight deadlines and submit tasks on time., • Have a working knowledge of Movies and TV (current series, classics, cult favorites, and streaming hits)., • Able to maintain a contracted freelance schedule., • Reporting to various Editors and implementing feedback efficiently., • Adherence to a style guide. Our Perks • Competitive compensation., • Consistent and timely payments., • Flexible schedule., • Remote freelance position to work from a location of your choice., • Exposure to Collider’s large and passionate audience, providing you with an exciting opportunity to make a genuine impact. Experience and Skills • Educational background in journalism or a related field., • 2 years of experience in producing entertainment and related content., • In-depth familiarity with and fierce passion for the entertainment industry, especially television., • Broad knowledge of Movie and TV history, genres, platforms, and trends., • Experience with SEO practices., • Experience with a custom CMS, preferred. How to Apply If you are interested in this role, please send us the following documentation by uploading it in the relevant fields below: • Your CV, • A cover letter, • A sample article similar in nature to the content published on Collider. Our hiring team will review your application and contact you if we believe that your experience could be a match for this role. Please note that a writing evaluation may be required as part of our application process. Collider is part of the Valnet Publishing Group. Valnet, founded in 2012, is a global digital publishing and media investment Company that owns and operates over 25 authoritative brands across diverse verticals, including entertainment, sports, technology, automotive, gaming, lifestyle and travel. Valnet is committed to producing premium content, and we therefore require all our contributors to adhere to our Editorial Standards, including a prohibition on using Artificial Intelligence.

Job Title: Lead Estimator Salary Range: Commensurate with experience Job Type: Full-time (no remote or hybrid) ABOUT THE COMPANY: PJS Group is a collection of corporations delivering quality construction and design build services including general construction (Paul J. Scariano, Inc.), heavy civil utility and subsurface construction (DeBoe Construction Corp.), electrical services (PJS Electric, Inc.), and various project specific joint ventures. PJS Group shares a common set of values and ethics that encourages participation from every stakeholder involved with a project. We specialize in projects that are time sensitive, have complex design elements and challenging constructability requirements. We are an experienced union contractor with a highly qualified, creative, and motivated team of managers, engineers, and tradespersons who are ready to exceed our customers every expectation. To learn more about us, please visit . JOB DESCRIPTION: · This position will be for the general construction company, Paul J. Scariano, Inc. The successful candidate will join an established team of experienced Lead Estimators and will report directly to the Chief Estimator. KEY RESPONSIBILITIES: · Preparing and leading the estimating process for heavy civil construction projects. · Reading and reviewing all bid documentation to ensure a complete understanding of the project. · Preparing and overseeing detailed take offs and estimates thoroughly and in a timely manner. · Understanding and adhering to project goals and deadlines. · Proposing innovative solutions. · Managing, leading and coaching Estimating staff to ensure efficiency and a high level of performance. · Soliciting, evaluating, and negotiating sub-contractor quotes. KEY REQUIREMENTS: · Bachelor’s or Master’s degree, preferably in Civil Engineering. · Vast knowledge of heavy civil construction projects with a mix of experience with bridges, roadways, paving (concrete and asphalt), earthworks and utilities (water, sewer, drainage) required. · Minimum of 15 years of civil construction estimating and field experience, preferably on public works projects in New York. · Prior experience managing staff with the ability to lead, coach, and guide. · Ability to work well under pressure and manage multiple projects simultaneously. · Strong communication, organizational, and problem-solving skills with excellent detail orientation and a keen sense of urgency. · Ability to build positive and sustainable relationships with peers, subordinates, and vendors. · Proficiency in HCSS estimating software and Microsoft Office products. KEY BENEFITS: · Health, Dental, and Vision coverage · Paid Holidays, Vacation, and PTO Days · 401k with discretionary company match · Life and Disability Insurance · Flexible Spending Accounts At PJS Group, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, creed, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 914-623-9200. PJS Group will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

This is a paid freelance, remote position MovieWeb is a top destination for fans of television and movies, providing engaging and informative coverage of the entertainment industry. As a leading authority in entertainment news, MovieWeb publishes at a fast pace and is always seeking talented, passionate contributors who can deliver compelling, high-quality content on deadline. Your Responsibilities • Contribute a minimum of 4 list-based TV feature articles per week., • Work under tight deadlines and submit tasks on time., • Have a working knowledge of TV shows (current series, classics, cult favorites, and streaming hits)., • Able to maintain a contracted freelance schedule., • Reporting to various Editors and implementing feedback efficiently., • Adherence to a style guide. Our Perks • Competitive compensation., • Consistent and timely payments., • Flexible schedule., • Remote freelance position to work from a location of your choice., • Exposure to MovieWeb’s large and passionate audience, providing you with an exciting opportunity to make a genuine impact. Experience and Skills • Educational background in journalism or a related field., • 2 years of experience in producing entertainment and related content., • In-depth familiarity with and fierce passion for the entertainment industry, especially television., • Broad knowledge of TV history, genres, platforms, and trends., • Experience with SEO practices., • Experience with a custom CMS, preferred. How to Apply If you are interested in this role, please send us the following documentation by uploading it in the relevant fields below: • Your CV, • A cover letter, • A sample article similar in nature to the content published on MovieWeb Our hiring team will review your application and contact you if we believe that your experience could be a match for this role. Please note that a writing evaluation may be required as part of our application process. MovieWeb is part of the Valnet Publishing Group. Valnet, founded in 2012, is a global digital publishing and media investment Company that owns and operates over 25 authoritative brands across diverse verticals, including entertainment, sports, technology, automotive, gaming, lifestyle and travel. Valnet is committed to producing premium content, and we therefore require all our contributors to adhere to our Editorial Standards, including a prohibition on using Artificial Intelligence.

This is a paid freelance, remote position MovieWeb is a top destination for fans of television and movies, providing engaging and informative coverage of the entertainment industry. As a leading authority in entertainment news, MovieWeb publishes at a fast pace and is always seeking talented, passionate contributors who can deliver compelling, high-quality content on deadline. Your Responsibilities • Self-publish news articles daily across movie and television verticals, • Monitor trending news cycles, including casting announcements, trailers, release dates, renewals/cancellations, and celebrity updates, • Ensure timely publication of relevant content aligned with SEO and engagement goals, • Coordinate with editors and fellow writers to maintain consistent daily coverage, • Contribute to news ideation, sourcing, and scheduling, • Follow editorial and formatting guidelines rigorously, • Available weekday mornings, ideally 8 a.m. to 1 p.m. EST (weekend availability is a plus) Our Perks • Competitive compensation (Pay Per Session or premium rates), • Consistent and timely payments, • Flexible, remote freelance role, • Exposure to MovieWeb’s large and passionate audience, • Fast-paced environment with potential for growth Experience and Skills • At least 1–2 years experience in digital journalism or online publishing, • Ability to independently write and publish clean, accurate news content on tight deadlines, • Solid understanding of entertainment media and current pop culture trends, • Familiarity with SEO and CMS tools, • Knowledge of AP Style and adherence to in-house standards, • Strong communication and time management skill How to Apply If you are interested in this role, please send us the following documentation by uploading it in the relevant fields below: • Your CV, • A cover letter, • 2 sample news articles (can be links or PDFs) Our hiring team will review your application and contact you if we believe that your experience could be a match for this role. Please note that a writing evaluation may be required as part of our application process. MovieWeb is part of the Valnet Publishing Group. Valnet, founded in 2012, is a global digital publishing and media investment Company that owns and operates over 25 authoritative brands across diverse verticals, including entertainment, sports, technology, automotive, gaming, lifestyle and travel. Valnet is committed to producing premium content, and we therefore require all our contributors to adhere to our Editorial Standards, including a prohibition on using Artificial Intelligence.

This is a paid freelance, remote position MovieWeb is a top destination for fans of television and movies, providing engaging and informative coverage of the entertainment industry. As a leading authority in entertainment news, MovieWeb publishes at a fast pace and is always seeking talented, passionate contributors who can deliver compelling, high-quality content on deadline. Your Responsibilities • Write Articles in MovieWeb's house-style;, • Work under tight deadlines and submitting tasks on time;, • Report to Lead Editor and implement feedback efficiently. Our Perks • Competitive compensation., • Consistent and timely payments., • Flexible schedule., • Remote freelance position to work from a location of your choice., • Exposure to MovieWeb’s large and passionate audience, providing you with an exciting opportunity to make a genuine impact Experience and Skills • Excellent research skills - we do not accept plagiarism of any kind;, • Broad knowledge of the film industry and culture;, • Relevant experience in writing and editing;, • A solid grasp of the English language and the ability to communicate niche ideas to a wide audience;, • Passion for everything movie/TV-related. How to Apply If you are interested in this role, please send us the following documentation by uploading it in the relevant fields below: • Your CV, • A cover letter, • A sample article similar in nature to the content published on MovieWeb. Our hiring team will review your application and contact you if we believe that your experience could be a match for this role. Please note that a writing evaluation may be required as part of our application process. MovieWeb is part of the Valnet Publishing Group. Valnet, founded in 2012, is a global digital publishing and media investment Company that owns and operates over 25 authoritative brands across diverse verticals, including entertainment, sports, technology, automotive, gaming, lifestyle and travel. Valnet is committed to producing premium content, and we therefore require all our contributors to adhere to our Editorial Standards, including a prohibition on using Artificial Intelligence.

Position: Home Health - Palliative Care Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment, • Counsels and educates patients and families about benefits and programs available to help them live healthier lives, • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan, • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services, • Completes all documentation and paperwork in a timely manner, • Maintains quality of care standards as defined by the practice, • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state, • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first, • Prescribes medications, orders tests, and collaborates with the patient’s Client physician, • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily, • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing, • Assists patients with enrolling to access educational videos, • Participates in the integrated care team meetings, • Knowledge of disease diagnosis and prevention, • Makes assessments of patients' health status, • Develops treatment plans, • Implements plans consistent with appropriate plans of care, • Follows up and evaluates patients' status, • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license, • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA), • Current and unrestricted DEA certificate, • Ability to work without direct supervision and practice autonomously, • Access to transportation, a valid driver's license, and car insurance, • Must be proficient with medical instruments and equipment required by the work, • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology, • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community, • Sound understanding of all federal and state regulations including HIPAA and OSHA, • 2 or more years of direct patient care required, • Managed Care/IPA/Health Plan experience, • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance, • Paid vacation and holiday time, • 401(k) plan with matching contributions (employer match vested 100% from day 1), • Pet Insurance, • Company-paid life insurance, • FSA & HSA

Position: Home Health - Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus + Possible Relocation Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment, • Counsels and educates patients and families about benefits and programs available to help them live healthier lives, • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan, • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services, • Completes all documentation and paperwork in a timely manner, • Maintains quality of care standards as defined by the practice, • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state, • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first, • Prescribes medications, orders tests, and collaborates with the patient’s Client physician, • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily, • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing, • Assists patients with enrolling to access educational videos, • Participates in the integrated care team meetings, • Knowledge of disease diagnosis and prevention, • Makes assessments of patients' health status, • Develops treatment plans, • Implements plans consistent with appropriate plans of care, • Follows up and evaluates patients' status, • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license, • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA), • Current and unrestricted DEA certificate, • Ability to work without direct supervision and practice autonomously, • Access to transportation, a valid driver's license, and car insurance, • Must be proficient with medical instruments and equipment required by the work, • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology, • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community, • Sound understanding of all federal and state regulations including HIPAA and OSHA, • 2 or more years of direct patient care required, • Managed Care/IPA/Health Plan experience, • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance, • Paid vacation and holiday time, • 401(k) plan with matching contributions (employer match vested 100% from day 1), • Pet Insurance, • Company-paid life insurance, • FSA & HSA

Title: Master Data Management Technical Lead Location: Hybrid - Remote + onsite 3 times per week in New York, NY. Duration: 10+month contract Job Description: Contract description: Responsibilities: • Analyze master data to identify trends and patterns that enhance business processes and decision-making, providing expert guidance on MDM best practices, • Develop and maintain applications using Semarchy MDM tools, ensuring operational efficiency and compliance with MDM protocols, • Design, deploy, and optimize data pipelines in Azure using tools such as Azure Data Factory, DBT, FiveTran, and Snowflake to achieve high performance and scalability, • Lead and manage teams, providing strategic planning and oversight to align with organizational goals and ensure timely delivery of solutions, • Communicate effectively with stakeholders, negotiating and influencing critical decisions while clearly articulating the benefits and constraints of technology solutions Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field; relevant certifications in MDM or data management are preferred, • Minimum of 10 years of experience in Master Data Management, with hands-on operational experience in data stewardship and product ownership, • Proficient in data engineering skillsets, including experience with cloud data pipelines and tools such as Azure Data Factory, DBT, FiveTran, and Snowflake, • Strong understanding of data modeling, data warehousing, data quality management, and data governance principles, • Onsite requirement: Must be able to work onsite 3 times per week.

MUST HAVE EXPERIENCE WORKING DIRECTLY FOR A FOUNDER IN A START-UP ENVIORNMENT - AT LEAST 10 YEARS OF EXPERIENCE. We’re looking for an Executive Assistant (EA) for our client (from a tech company based in NYC). who thrives in a fast-paced, high-growth environment. This is a career-defining opportunity for someone who wants to be deeply embedded in the company’s strategy and leadership, working side by side with the CEO to drive business efficiency, scalability, and impact. The company is in the tech space, boutique now, but growing rapidly. The CEO needs someone to be Individual must have start-up experience The Opportunity This role is not just about supporting the CEO—it’s about thinking ahead, problem-solving proactively, and making decisions that free up the CEO’s time to focus on scaling the company. You will be the CEO’s most trusted strategic partner, ensuring that priorities, meetings, and business initiatives are handled with precision, efficiency, and foresight. You will also take ownership of key operational and strategic projects—gaining exposure to leadership functions, cross-functional collaboration, and high-level decision-making. The Ideal Candidate: • Long-term mindset—committed to growing and transitioning into a Chief of Staff role over time., • Highly organized and process-driven—able to juggle multiple priorities without missing a beat., • Thinks two steps ahead—anticipating needs, identifying challenges before they arise, and taking ownership of solutions., • Agile and adaptable—able to pivot quickly in a fast-moving, high-growth environment., • Loves technology and efficiency—excited to leverage AI tools, automations, and smart processes to streamline workflows. Key Responsibilities 🗂 Executive Support & Efficiency Optimization • Calendar & Time Management – Own the CEO’s schedule, ensuring time is allocated strategically., • Meeting Preparation & Follow-Up – Anticipate CEO needs, prepare detailed agendas, and summarize key takeaways., • Inbox & Communication Management – Monitor and respond to emails with discretion., • Travel Planning & Logistics – Book complex domestic and international travel, optimize itineraries., • Confidential Business Matters – Handle sensitive information with the highest level of discretion and professionalism. 📊 Business & Operational Leadership • Cross-Functional Leadership – Collaborate across Sales, Marketing, Operations, and Product teams., • Project Ownership – Take the lead on special projects and strategic initiatives., • Decision-Making & Problem-Solving – Act as a thought partner, bringing solutions to the table., • Data & AI Utilization – Leverage AI tools to track KPIs and improve efficiency. 🧠 AI, Technology & Process Optimization • AI & Automation Integration – Identify opportunities to use AI to automate tasks., • Technology Proficiency – Become an expert in Google Suite, Salesforce, Asana, Slack., • Workflow & Process Improvement – Analyze current operations and develop scalable systems. 👥 Culture & Leadership Support • Internal Communication & Team Coordination – Ensure seamless communication between leadership and the broader team., • Company Culture & Employee Experience – Assist in planning team events and leadership meetings., • HR & People Operations Support – Help with hiring coordination and executive-level HR projects. Who You Are • 10 years of experience as an Executive Assistant, or similar role., • Experience in proptech, SaaS, or multifamily is a strong plus., • Highly detail-oriented and organized, with the ability to multitask., • Strong problem solver—able to anticipate needs and proactively address issues., • Tech-savvy & AI-curious—excited to work with AI-powered platforms l, • Able to work in-person in NYC with flexibility for occasional remote work., • A strong communicator—capable of drafting high-quality emails, presentations, and reports., • Ambitious and growth-oriented, eager to take on more responsibility over time. Compensation & Growth • Competitive Salary: + performance-based incentives., • Pathway to Chief of Staff—structured career growth with increasing leadership responsibilities., • Hybrid NYC-Based Role—flexibility with in-person work required., • Comprehensive Benefits—Medical, Dental, Vision, 401K, PTO., • Unique Career Opportunity—direct mentorship from the CEO & hands-on experience in business strategy, operations, and leadership.

We are seeking a proven self-motivated sales leader to guide a team of driven insurance sales professionals as a Region Manager within the Direct Writer segment of Sentry. You will play a vital role in driving success by managing a team of 6-8 sales professionals focused on commercial insurance, 401(k) plans, and life insurance. Your leadership will be crucial in developing and implementing plans that foster team success in sales, recruitment, customer retention and achieving financial goals. This is your chance to combine a rewarding career filled with success in our East Region including: New Jersey, Southeast New York, and Southwest Connecticut. Residency within the territory is required. What You'll Do * Develop, coach and travel with each of your team members to enhance sales skills that grows their book of business and maximizes their sales opportunities * Recruit and train new members on your team, while providing leadership and encouraging high morale within your region * Monitor, review and evaluate your team’s development * Manage expenses within your territory * Maintain state licensing and engage in continuous learning to enhance knowledge and sales skills * Assist your team with software programs and systems used in our sales process * Prepare reports relating to production, loss ratios, etc. What it Takes * Bachelor’s degree or equivalent work experience * 2+ years of related work experience, preferably leading a sales team * Strong sales, communication and relationship building skills * A self-disciplined individual that can thrive in a remote work environment * Ability to multi-task, prioritize, communicate effectively both written and verbal, and remain organized * Acceptable Motor Vehicle Record with a valid driver’s license and able to meet travel requirements * Required to have primary residence within your sales region Based on qualifications and experience, the starting base salary range is $102,235 - $140,530. When combined with incentive pay, and dependent on new and renewal business generated from the team by the territories in your region, this role may earn an estimated total annual income between $170,878-$264,173. What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. * Company car with gas card * Laptop, cell phone reimbursement, home office setup, and more * Continuous training and career development opportunities * 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. * Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time Off. * Group Medical, Dental, Vision, Life Insurance, Parental Leave, and our Health and Wellness benefits to encourage a healthy lifestyle. * Well-being and Employee Assistance programs. * Sentry Foundation gift matching program to encourage charitable giving. About Sentry We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Casey Van Der Geest Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off We are looking for dedicated professionals who share our passion for helping dental practices thrive. If you are looking for a challenging and rewarding career in the dental industry, we encourage you to apply for our open positions. Join us in our mission to help our clients feel Rest Assured! Who is Sunset Technologies? Sunset Technologies is the premier provider of tailored technological solutions and support for the dental sector, specializing in seamless integration and innovative advancements. We understand the critical importance of uptime - ensuring that a dental practice's systems are consistently operational, allowing the practice to deliver uninterrupted patient care and maintain optimal efficiency. Demonstrating a solid commitment to scalability, security, and continuous support, we empower practices to achieve maximum uptime and serve as trusted partners, guiding businesses through the complexities of technology, compliance, security, and operational excellence. Responsibilities: • Build and maintain strong relationships with clients, acting as a trusted advisor. Act as a dedicated advocate for clients within the company, ensuring their needs are met and their voices are heard., • Provide proactive guidance, anticipating client needs and offering tailored solutions., • Present solutions in a consultative manner, emphasizing how they address client needs and provide tangible value., • Collaborate with technical teams to ensure seamless implementation and ongoing support, advocating for the client throughout the process., • Identify opportunities to expand client relationships by offering additional solutions and services that align with their evolving needs. These solutions will enhance Uptime, Performance, Integration, and Security, ensuring clients remain protected, efficient, and operational at all times., • Maintain open and transparent communication with clients, providing regular updates and seeking feedback., • Maintain accurate sales forecasts based on pipeline activity in Autotask. Provide regular updates on sales pipeline and forecast accuracy to sales management., • Minimum 1-year of customer service experience, • Minimum 1-year of Client Advocate or Sales experience, • Excellent verbal and written communication skills, • Displays outstanding customer service skills and professionalism, • Displays excellent problem-solving skills, • Strong written and verbal communication skills, • Ability to multitask and manage time efficiently, • Ability to work independently and on a team, • Methodical, organized, and detail-oriented work habitsPreferred Qualifications, • Experience using AutotaskAdditional Requirements, • Successful completion of pre-employment assessments, • Successful completion of initial training, • Professional and friendly demeanor, • Pays attention and adheres to company policies and procedures, • Valid drivers license, • Background check Perks:, • Benefits Vision, Medical, and Dental, • 401K with company match, • Paid time off, • Working in the healthcare industry, • Commission, • Remote role Flexible work from home options available.

Job DescriptionAgentic AI Specialist OceanX About OceanX: OceanX is a nonprofit working to unlock the ocean's sustainable potential. Through a dual focus on science and education, we're building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies. For more information, visit and follow OceanX on Facebook, Instagram, X (formerly Twitter), TikTok, LinkedIn, and YouTube. Position Summary: OceanX is seeking an Agentic AI Specialist to guide the strategic application and responsible development of agentic AI systems across our mission-driven initiatives. This individual will lead our exploration of next-generation artificial intelligence solutions with a focus on intelligent agents capable of autonomous decision-making, adaptive learning, and long-term task execution in dynamic, real-world environments. The ideal candidate will bring deep technical expertise, thought leadership, and a collaborative mindset to help OceanX understand and deploy agentic AI in a way that enhances our impact in ocean exploration, science, education, and media. The Agentic AI Specialist will work cross-functionally with product, engineering, education, science, and media teams to identify use cases, prototype solutions, and ensure ethical and operational alignment. OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, you must demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard working, composed and goal oriented. All employees are expected to be honest, excited about providing and receiving objective feedback, constantly striving for self-improvement, and committed to the pursuit of excellence. Position Location: New York City Duties and Responsibilities: • Serve as OceanX's in-house expert on agentic AI, including autonomous agents, multi-agent systems, and LLM-powered tools, • Research, evaluate, and recommend technologies and frameworks that support the development and integration of agentic AI systems, • Design and prototype agentic AI systems that can support or extend our operations in science missions, education programming, and creative content generation, • Collaborate with cross-disciplinary teams to identify practical use cases for AI agents, including data analysis, knowledge management, education, logistics, media production, and operational workflow improvements, • Establish responsible development frameworks and guardrails to ensure AI systems are aligned with ethical, legal, and operational standards, • Monitor emerging trends in AI safety, interpretability, and autonomy to keep OceanX at the forefront of the field, • Represent OceanX in AI and technology partnerships, consortiums, and external forums as needed, • Willingness to work flexible hours, including early mornings or late evenings, to support cross-time zone collaboration, • Adaptable to varying workloads, balancing periods of focused execution with lighter operational phases, • Professional Experience:, • Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related technical field, • 2+ years of hands-on experience in agentic AI or autonomous systems, within a broader background of AI/ML research, software engineering, or a related technical field, • Deep understanding of LLMs, reinforcement learning, and related AI paradigms (e.g., AutoGPT, LangChain, or similar frameworks), • Demonstrated experience designing or deploying AI agents in production or advanced research settings, • Strong familiarity with current debates and best practices around AI ethics, safety, and responsible development, • Ability to translate complex technical concepts into practical applications for non-technical stakeholders, • Experience working in interdisciplinary environments or mission-driven organizations is a plus, • Personal Attributes:, • Determined, resourceful and practical. An independent, self-starter, with a "roll up your sleeves" attitude and strong work ethic, • Agility, with a track record of getting things done, • Strong project management capabilities, • Organized, reliable, and meticulous, • Ability to work and thrive in an entrepreneurial, rapidly evolving environment, with significant ambiguity, • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work, • Strong interpersonal and communication skills (written and verbal), • Maintains high standards, • Highly collaborative, • Access to a World Class Exploration Vessel, • 100% company paid medical premiums, • 17 company paid holidays, • Friday summer hours, • Monthly community happy hours, • Hybrid work environment, • 2 One-Month Periods of Remote First Work, • Free catered food services for in-office Thursdays, • Generous PTO offering, • Casual dress code, • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit), • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more! Compensation: Compensation for the role includes a competitive salary in the range from $120,000- $150,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset), potentially a success-driven incentive payment and an excellent benefits package, including a comprehensive employer paid medical plan and generous employer match for 401k. Please note that we do not provide immigration sponsorship for this position. OceanX is an Equal Opportunity Employer. All correspondence will remain confidential.

Job DescriptionJob Description: Marymount Manhattan College is seeking a dynamic and tech-savvy librarian to fill the role of Research and Instructional Technology Librarian. This position is responsible for providing comprehensive support services and research assistance to our diverse community of students, faculty, and staff. The successful candidate will play a pivotal role in both in-person and online library initiatives, contributing to the enhancement of teaching and learning experiences through innovative practices and effective use of technology. Reporting to the Director of the Library, the Research and Instructional Technology Librarian will collaborate closely with faculty, students, and various college departments to promote online learning initiatives, information literacy, facilitate faculty development, and contribute to the overall educational mission. This is a full-time non-tenured staff position. Salary: $65,000-$70,000 Roles/Responsibilities: • Provide faculty with support with the design of online and blended courses, including the articulation of learning objectives, development of assessments and assignments, and planning of learning activities;, • In collaboration with the Center for Teaching Innovation and Excellence (C-TIE), IT, and the library, plan, implement, and assess online and in-person training modules in LMS, video conferencing and other instructional technologies for use in online and blended courses;, • Engage faculty to deliver workshops across the disciplines in instructional technology, providing instruction, and best practices for virtual learning, in one-on-one consultation or small groups;, • Design and facilitate professional development events and resources for instructors with a particular emphasis on skills and strategies for online and in-class teaching, both for the entire campus community and for particular departments;, • Provide consultations for faculty to facilitate enhancing and documenting student learning to incorporate High Impact Practices and diversity and inclusivity through course design and curricular programs;, • Provide library services including both in-person and remote reference and research services;, • Handle Inter Library Loan requests;, • Works predominately on campus;, • Work evening hours and weekends as needed. Experience, Knowledge, and Skills • Significant experience in online education at the post-secondary level, • Proficiency in use of Brightspace Learning Management System (or similar system), video conferencing and other technologies commonly used to support teaching and learning;, • Formal coursework or other training in instructional design;, • Familiarity with eLearning platforms, standards, and practices;, • Experience in planning, implementing, evaluating and assessing educational development programs;, • Experience working with and supporting third-party integrations (LTIs and various Web Services; SIS data and network authentication);, • Ability to work with faculty, staff, and students with varying levels of technology skillsets;, • Proficiency with HTML and CSS;, • Knowledge of SQL and data handling;, • Knowledge of reference/instructional services and trends in academic libraries to support undergraduates. Credentials Required • Master’s degree in Library Sciences from an ALA-accredited institution;, • 3-5 years of experience in educational/instructional technology support in a higher education setting; Marymount Manhattan College is an equal opportunity employer.

Job DescriptionAt Veritext, we focus on the details – so legal teams can focus on the case. About the role: As a Finance Representative, it is your duty to ensure that our clients pay timely for the services they receive. You’ll be tasked with contacting delinquent accounts to request payment and preparing related reports on daily reconciliation activities. What you'll get to do: • Monitor accounts to identify outstanding debts and follow-up for collections via telephone and email, • Generate monthly aging reports for assigned accounts to identify firms with invoices aged in excess of 45+ days and take action, • Resolve invoice discrepancies by collaborating with applicable colleagues to ensure prompt and accurate resolution/payment, • Prepare reports on a daily basis to ensure accurate account balances and proper application of cash, • Document all actions and steps taken on assigned accounts during call or within 15 minutes of call ending, • Achieve daily/weekly/monthly collection call quotas for assigned accounts The kind of teammate we’re looking for: • Assertive, proactive and efficient with excellent problem solving and follow up skills, • Customer service oriented with strong interpersonal skills and the ability to respond to requests promptly and accurately, • Excellent attention to detail, highly organized and able to multi-task, • Must possess excellent written and verbal communication skills What’s in it for you: • Competitive compensation and total rewards package, • Comprehensive medical, dental and vision insurance, • Hybrid work structure (two days in the office, three days working remotely), • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time), • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more), • Matched 401(k) to help you save for your future, • Pet insurance to help your pet(s) live a long and happy life, • Flexible Spending Accounts (healthcare, dependent care, transit & parking), • Company-paid life insurance as well as short-term and long-term disability insurance, • Learning and development opportunities to advance both personally and professionally, • Veritext Summer Camp – a fun-filled culture building and learning experience, • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description At Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions. Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and on-site services in more than 350 languages, for over 12,000 clients with a diverse and highly experienced staff, and over 15,000 contract interpreters. Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry. We currently have a need for Remote Contract Spanish Interpreters who have a sincere desire to use their language skills to help people and are passionate about what they do. Contract Responsibilities: • Provides consecutive, first-person interpretation., • Follows interpreter protocols and procedures as required by Propio L.S. clients., • Follows all Propio L.S. policies and procedures related to information confidentiality and interpreter ethics., • Submission of updated Resume in English at time of Application., • Completion of English Language Proficiency with a language rating of “technical proficiency” (3 or higher on the nationally recognized ILR scale)., • Successful completion of a Mock oral interpretation session. Interpreters are evaluated against 24 quality standards and must attain a passing score., • Completion of Propio's online Medical Terminology, Anatomy and Physiology Assessment, with a passing score., • A full Background Check and Security Screen., • A signed commitment to confidentiality, adherence to ethics, and HIPAA compliance.Preferred Qualifications:, • 1+ years of interpreting experience.Propio’s evaluation process conforms to interpreting standards defined by:, • National Council on Interpreting in Health Care (NCIHC), • International Medical Interpreters Association (IMIA), • California Healthcare Interpreters Association (CHIA) Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Powered by JazzHR 0w3OWRnadP

Job Description About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to school districts nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on "cameras on" engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other. Why is this role important? The Success Coordinator holds a pivotal role within Presence by recognizing and performing all value-added tasks of the Success Coordination team, leading and uniting efforts across the team to ensure optimal student referral processing and efficient service delivery. This position is instrumental towards the Presence mission of empowering everyone who serves children with diverse needs by enabling providers to deliver invaluable services to students nationwide, ensuring fidelity, scalability, and meticulous execution of referral management with a profound commitment to students being served quickly and thoroughly throughout the IEP and service lifecycle. What will you do at Presence? • High-Volume Student Referral Management: Implement and oversee timely administrative student referral management tasks. Monitor student referral efficiencies to ensure students within these accounts are promptly assigned, moved to in-process (therapy), or completed (assessments)., • Student Referral Processing: Support matching of students according to school schedules. Process, complete, cancel, or delete student services as needed, and escalate issues when necessary., • Collaboration: Collaborate with Customer and Clinical Success teams to address administrative concerns or questions about student referrals for high-volume accounts. Assist these teams with onboarding customers and ensuring thorough documentation of program implementation and service coordination practices., • Caseload Management: Under the guidance of Clinical Success, receive, input, and verify caseload details. Confirm alignment with contractual agreements., • Resource Organization: Support organizing and maintaining Organizational Handbooks and district-specific resources., • Experience: 1-2 years in a professional administrative role or similar, with experience managing high-value accounts preferred., • Communication Skills: Exceptional written and verbal communication skills demonstrated through email, conference calls, internal meetings, client visits, and presentations., • Education or Healthcare Industry Experience: Previous experience in the education or healthcare industry is highly desirable., • Problem-Solving Skills: Strong problem-solving skills and awareness of escalation protocols., • Task Management: Ability to balance various daily tasks and strategically adjust priorities., • Technical Proficiency: Experience with Salesforce or a similar CRM, G-Suite, Mac, and Microsoft Excel., • Data Management: Proficiency in data management and using reports for key metrics and accountability monitoring., • Passion: A genuine passion for helping schools and students with special needs., • Self-Motivation: Strong self-motivation and an entrepreneurial mindset dedicated to growing services and client base., • Flexibility and Adaptability: Quickly adjusting to changing conditions while maintaining high-performance standards., • Communication: Ability to communicate professionally via phone and email., • Organizational Skills: Excellent organizational skills., • Problem-Solving: Great collaborative and independent problem-solving skills., • Comprehensive Medical Coverage includes Dental and Vision, • Accrued PTO of 120 hours annually, • 11 Company Paid Holidays, • Benefits Package: including 401K savings plan and access to an Employee Assistance Program., • $500 home office stipend, • Paid Life insurance, AD&D., and disability benefits, • Paid parental and caregiving leave., • Eligibility to apply for a Professional Development Scholarship. An employee's starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. Base Salary of $19.25 per hour. This is a non-exempt hourly position. Where is this position located? • Presence is headquartered in New York City, with our clients in the U.S., • This position will report directly to the Success Manager, • All employees are committed to being available and on camera for our Core Working Hours, from noon to 5 pm EST M-F. Pacific Standard Time hours preferred.

Job DescriptionAbout the Company Chicory is the leading contextual advertising platform for food and grocery. Leveraging contextually relevant content, engaging media experiences, and proprietary commerce technology, Chicory connects brands and retailers with consumers in the moments that matter to drive measurable outcomes. Chicory powers a network of over 5,200 food and recipe sites, including Taste of Home, The Kitchn, and Food Network, reaching 123 million high-intent grocery shoppers each month. From building brand awareness and increasing consideration to driving conversions at 70+ integrated retailers, Chicory accelerates the buying journey. Recognized as a 2025 Best Workplace by Inc. Magazine and as a 2023 Fastest-Growing Private Company in America by Inc. 5000, we believe that what sets Chicory apart is our diverse experiences and skillsets coupled with our shared values. Learn more at . About the Role As our Sales Account Coordinator, you'll play a key role in shaping and delivering impactful proposals that inspire clients and win business. You will work alongside our best-in-class Sales and Client Success teams, bringing creative ideas, strategic insights, and data-driven recommendations to every pitch. This role blends organization, creativity, and collaboration, helping you master the pre-sales process from concept to delivery. This role is an opportunity to learn from industry leaders, make a direct impact on revenue growth, and develop a foundation for a successful career in digital media. Responsibilities • Drive the digital media proposal process from initial intake to final delivery, using data, creative thinking, and market insights, • Manage media plans, prepare and send contracts, and oversee all related follow-up communication with clients and internal teams, • Partner with sellers to prepare for client meetings and share ideas that address client goals and challenges, • Coordinate feasibility requests and collaborate with third-party measurement partners to ensure a seamless transition from pre-sale to post-sale with the Client Success team, • Support sellers with prospecting and follow-up communication to drive meeting volume and strengthen client engagement, • Build deep expertise in digital media, including Chicory products and measurement capabilities, • Experience in a digital media buying or planning environment, including an internship, • Comfortable taking complex ideas and communicating them clearly and concisely, • Ability to manage moving parts and work towards deadlines, • Excellent organizational skills and attention to detail, • Strong written and verbal communication skills Benefits & Perks Focusing on your health and wellbeing: • Comprehensive healthcare benefits, including dental + vision plans, • Flexible paid time off policy for vacation, sick days, mental health days, and more!, • 14 paid holidays + flexibility to take paid time off for any other holidays you observe, • Employer-paid membership to One Medical, • Annual learning & development stipend, • Flexible remote and hybrid work style arrangements, • Fun and friendly office in NYC stocked with free snacks, • Virtual and in-person outings and fun activities with our amazing team, • Competitive compensation package, including base salary + stock options, • Flexible Spending Account (FSA) + Health Spending Account (HSA), • 401k retirement plan, • Commuter benefits At Chicory, we know that we are strongest when every person is valued, respected and treated with dignity. We actively put aside assumptions and judgment and work to make space for all points of view. We do serious work but don't take ourselves too seriously. We consider our playful spirit a competitive advantage to building better relationships and finding the smartest solutions. We produce the best results by hiring smart people and giving them the space, safety and the resources to do their work. We are building a company people love working with and working at. Our Commitment Statement to Diversity, Equity, Inclusion, & Belonging At Chicory, diversity, equity, inclusion, and belonging are key ingredients in our recipe for success. Our diverse experiences, backgrounds, identities, and ways of thinking elevate the level at which we operate; this allows us to innovate in old-school industries by looking not at how things have been done, but how they should be done. We are building a workplace built on merit and equity where every one of us has a voice at the table. Our Values • Operate with Empathy, • Embrace Individuality, • All Hands on Deck, • THINK, • Be Good People: We bring the best out of each other by being good to each other. We operate with empathy, respect and integrity. We balance confidence with humility. We believe we can build a great company and have fun doing it., • Seek to Understand: Leaders seek first to understand, then to be understood. Instead of, • demanding things of others, or throwing orders around, we ask probing questions to understand where others are coming from. Leaders are collaborative and strive to solve problems together., • Own It: Leaders are owners. They take full responsibility for their areas of the business. They actively seek out ways to make improvements and create efficiencies. They catch and fix issues before they are pointed out to them. They don't take the role of bystander. They take pride in the work that they do., • Bias for Action: Time will always be the limiting factor and indecision stifles progress. Most decisions are reversible. Leaders act today instead of waiting until tomorrow. The biggest mistake we can make is to be afraid of making mistakes., • Separate Your Ego From Your Position: Great leaders actively seek out reality and are willing to change their stance. They promote positive conflict and let the best decisions come to light, even if it may cause them pain. They can admit when they are wrong and commit wholeheartedly to decisions once they are made. They fight for the greater good of the company, not themselves., • Hold High Standards: The quality of products, services and processes determines the speed at which we can operate. Leaders set high standards for themselves and their teams. They hold these standards with conviction and actively communicate when they are not being met., • Have a Beginner's Mind: Just because something has been done a certain way doesn't mean it's the best way. We actively take moments out of our day to reflect on the past, present and future. This allows us to look at each challenge with a fresh perspective and welcome viewpoints that challenge the status quo., • Be Deliberate: Great leaders are intentional with their words and actions. We are direct. We avoid overcomplication. We strive to accomplish more with less., • Expand Your Knowledge: Leaders have a deep understanding of the business and the industry we operate in. They know how their skills impact their role, how their role impacts the business and how the business impacts the industry. They take time to read the world to anticipate the future. They are always improving themselves and those around them.

Job DescriptionDescription About Uplift Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends. About Our Client Our client is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Their Demand-Side Platform (DSP) empowers advertisers to efficiently reach their target audience across mobile devices. They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and contribute to their continued success. Location & Work Set-up: Hybrid (New York), Remote (Rest of US) As a Customer Success Manager for the US regions, youll help grow revenue and drive platform adoption through strategic account management and strong client relationships. Working closely with Sales and Media Buying teams, youll support clients in achieving their business goalsguiding them through platform onboarding, DSP strategy, optimization, and ongoing success. Youll play a key role in integrating the platform into their digital strategy. Requirements Responsibilities: • Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience, • Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client, • Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization, • Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns, • Educate clients on new platform features, DSP partners, services, and relevant practices, • Educate and grow the programmatic buying knowledge of clients. Qualifications: • Experience in advertising technology or a related field, • Solid experience in a DSP/programmatic work environment, • Ability to adapt quickly to a rapidly changing technology environment, • Ability to learn complex software applications and thrive in a fast-paced, digital environment, • Excellent written and verbal communication, organizational, & time management skills, • A passion for achieving higher levels of growth and development, • Ability to assist, manage and abide by clients needs and work with complaints in a concise and respectful manner, • Comfortable working with multiple clients and accounts at a time across a diverse set of industries, • Ability to analyze and interpret significant amounts of data, • Ability to speak, read, and write in English fluently

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Influential is a key leader in the Influencer Marketing space (and the LARGEST influencer marketing company in the world, by revenue). Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers. We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?! What we offer: • Remote company - work from home!, • Competitive compensation, • Flexible time off with inclusive holiday benefits, • Comprehensive medical, dental & vision insurance for employees, • 401(k) matching In general, on a typical day you will: • Act as the primary point of contact and relationship builder between Influential and the brand/client, • Serve as the client advocate to ensure the Influential team has the necessary information/briefing, and awareness of KPIs to scope and complete a project, on schedule and on budget, including client program goals, product knowledge, and best practices, • Lead and engage portfolio team across clients and campaigns, working collaboratively to drive programs that meet the client's performance and business objectives, • Monitor and track client's strategic performance objectives for all their existing initiatives to ensure program goals are being met/exceeded, driving KPIs like brand Share of Influence and Audience Cohort goals, • Act as a point of contact on client account admin including campaign SOWs, budget tracking, and escalation to problem solve issues as appropriate, • Work with internal team to ensure the client develops trust in the portfolio team by overseeing client outputs and communication, • Ability to see the big picture by thinking conceptually, imaginatively, and systematically addressing potential challenges and optimizing opportunities, utilizing data to draw conclusions and impact future campaign efficiencies, • Lead process improvements, ensuring efficiency, build value for the organization by proactively identifying and mitigating potential risks to the business, • 7+ years of experience working in influencer marketing or related area, preferably in the beauty space, either at an agency or in-house, • Extensive planning and project/campaign management within industry verticals, • Deep understanding of the beauty/skincare industry, with a passion for the differences of dermatological beauty and strong knowledge of the competitive space, • Excellent engagement and negotiation skills across client management, expectation management, and conflict resolution, • Exceptional organizational skills with the ability to handle multiple client campaigns and priorities with discretion, • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients, • Thrives within a dynamic and evolving environment, competent at generating process and structure as needed to best activate the team, • Knowledgeable of all major social platforms including TikTok, Instagram, YouTube, with finger on the pulse of rising platforms and their impact on the creator ecosystem, • Familiarity with platforms like Traackr, Salesforce, and Monday a plus, • Insatiable curiosity and drive to learn and stay up to date on the latest trends and innovations in the social, influencer, and commerce space $110K- $125K About Influential Influential is an AI-powered technology and is the largest influencer marketing company in the world, by revenue. Leveraging a network of over 3 Million social media influencers, Influential's platform powers seamless talent discovery, comprehensive brand safety, content creation, media, and measurement. Through strategic partnerships with first and third-party data providers, Influential enables exclusive targeting and measurement solutions, including both online and offline attribution, such as sales lift, TV tune-in lift, foot traffic, and eComm sales. Influential works with Fortune 500 brands, including McDonald's, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner. () Influential is an equal opportunity employer. Privacy Notice for California Job Applicants

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Position Highlights: • Full-Time: Monday-Friday, • Location: This role will be performed Remote - WFH, • Processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status, • Documenting information on multiple platforms using two computer monitors., • Preferred Customer Service and Data Entry and Release of Information experience, • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement What we need… Datavant's Customer Experience Representative - Retrieval, will interact with Record HUB customers by addressing inquiries, resolving issues or complaints as well as educating customers. What You Will Do... * Maintaining a positive, empathetic, and professional attitude toward customers at all times. * Responding promptly to customer inquiries in a high call volume, fast-paced environment. * Interacts with customers via telephone, email, and online chat providing customer service to Record Hub customers by answering complex product related questions, resolving issues, and educating customers. * Investigate and solve product and service complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. * Ensures that appropriate actions are taken to resolve customers problems and concerns. * Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. * Making outbound telephone and email contacts to customers to provide education and facilitate issue resolution. * Communicating and coordinating with colleagues as necessary. * Providing feedback on the efficiency of the customer service process * Performs other related duties as assigned What Helps You Stand Out... * Excellent communication skills including active listening. * Service-oriented to resolve customer complaints and issues while maintaining a professional and calm demeanor. * Critical thinking and strong problem-solving skills * Proficient computer skills with the ability to learn new software and tools. * Proficient in working with ticketing systems Education and Experience: * High school diploma, general education degree, or equivalent. * 3 or more years of Customer service experience required * Experience using Call Center Phone systems like Ring Central * 1 or more year of experience in a call center environment. * Data entry/Typing skills of 30 WPM We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$17.78—$22.28 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionSalary: $25-$35 DOE Job Title: Senior Accountant/Bookkeeper Company: Carey & Co Location: New York Metro Area (Hybrid Remote & Onsite) Salary Range: $25 - $35 per hour (DOE) About Carey & Co Carey & Co partners exclusively with nonprofits across various industries, providing expert support in finance, HR, fundraising, and technology. Our mission is to empower nonprofit organizations by streamlining administrative functions, ensuring financial clarity, and supporting operational excellence. Position Overview We are seeking a detail-oriented and experienced Senior Accountant/Bookkeeper to join our team. This role is integral to maintaining the financial health of our nonprofit clients by ensuring accurate record-keeping, compliance with internal controls, and timely financial reporting. The ideal candidate will have a strong background in nonprofit accounting, a proactive approach to problem-solving, and the flexibility to work both remotely and onsite with clients as needed. Key Responsibilities • Accounts Payable & Receivable: Record and track accounts payable and receivable, process bill payments, record deposits, and make necessary accounting entries to accurately track and report revenues, expenses, assets, liabilities, and fund balances., • Bank Reconciliations: Prepare monthly bank reconciliations to ensure accurate financial reporting., • Internal Controls: Adhere to and enforce internal controls to maintain compliance and financial integrity, while supporting team members in following best practices., • Financial Reporting: Prepare standard financial statements, including balance sheets, income statements, and cash flow statements on a monthly basis., • 3+ years of experience in accounting or bookkeeping, preferably within the nonprofit sector., • Proficiency in QuickBooks Online (or similar accounting software) and Microsoft Excel., • Strong understanding of nonprofit accounting principles, including fund accounting., • Ability to manage multiple clients and prioritize tasks effectively., • Detail-oriented, highly organized, and proactive in identifying and resolving discrepancies., • Strong communication skills and ability to work collaboratively in a remote environment., • Opportunity to support mission-driven organizations making an impact., • Flexible, hybrid work environment., • Collaborative and supportive team culture.

Job Description Position Overview At maxRTE, we believe that every patient deserves access to care without financial barriers, and that hospitals should be equipped to provide that care without shouldering uncompensated costs. With 1 in 4 Americans struggling to pay medical bills, hospitals and health systems face increasing challenges identifying insurance coverage for their patients. Too often, coverage is missed or hidden, leaving patients with overwhelming bills and providers with lost revenue. Our technology helps uncover that hidden insurance coverage, so hospitals can recover revenue while patients get the care they need. When we bridge this gap, everyone wins: patients access lifesaving treatment, hospitals strengthen their financial health, and communities thrive. We are growing quickly and hiring Client Success Managers to partner with healthcare organizations across the nation, helping them realize the full value of our solutions. If you’re equal parts strategic advisor and technical problem-solver, this role is for you. You’ll play a key role in helping maxRTE retain and grow our client base, expanding our impact and delivering a world-class experience for the teams we serve. What You'll Do: • You’ll be the primary partner for a portfolio of key clients, guiding them through the full lifecycle, from onboarding to renewal and expansion. Your focus will be on three core outcomes: retention, revenue growth, and client delight., • Identify expansion opportunities and successfully drive upsell and cross-sell, • Represent maxRTE as the voice of the business with your customers, specifically ensuring timely responses to client outreach, • Lead monthly or quarterly business reviews with your client teams and become a trusted partner with both day-to-day users and senior client stakeholders, • Partner with our Operations Analyst team to:, • Successfully onboard new clients, • Build regular client-facing reporting highlighting our ROI and opportunities to improve customer outcomes, • Monitor customer usage data to extract insights about client health and troubleshoot issues, • Set up, maintain, and update configurations in our software platform to meet the needs of each client, • Running test file / proof of concepts for prospective and existing clients, • Become a product expert in all facets of maxRTE Who You Are: • You have a bachelor’s degree in business, healthcare, or a related field., • 4+ years of experience in customer success, account management, consulting, or a similar client-facing role, ideally in SaaS or healthcare technology., • Experience navigating complex healthcare environments, such as Epic or other EHR systems., • A fast learner who quickly understands the needs of healthcare providers, their teams, and the insurance ecosystem., • A strong communicator who can simplify complex ideas for both end users and technical teams., • Excited by data, comfortable using insights to create success strategies and measure outcomes., • Capable of managing technical integrations and client-facing documentation with confidence. maxRTE is committed to training, mentoring and accelerating the career of each and every member of our team. We are deeply invested in our employees and offer: • Competitive salary + bonus, • Other perks & stipends for remote working, • Team bonding and 2x annual off-site events, • Unlimited paid time off, • Dental, Vision, Health and Life Insurance About Us maxRTE is a fast-growing healthcare revenue cycle management software company, helping healthcare providers find insurance for patients. With 1 in 4 Americans having trouble paying medical bills, we strive to have impact for patients, providers and our community. Our insurance discovery software locates unknown coverage from commercial and exchange plans, Medicare, Medicaid, Tricare, worker’s comp, and Cobra for 15-20% of all self-pay patients. We easily integrate with EHRs and our web-based portal ensures secured access for employees, no matter where they work. maxRTE is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K

Job Description Metropolitan College of New York (MCNY) is a unique and vibrant learning institution. It is a non-profit, regionally accredited college offering associate, bachelor’s, and master's degrees, with state-of-the-art campuses in the Financial District of Manhattan and the Hub district of the South Bronx. For over 50 years, MCNY has offered highly motivated learners a powerful model of Purpose-Centered Education that promotes personal transformation and constructive change in workplaces and communities. MCNY enrolls approximately 1,000 students annually into its accelerated degree programs with convenient onsite and remote schedules for added flexibility. Summary The Coordinator of Veteran Recruitment and Student Service Success is part of the Student Services team, working under the supervision of the Dean of Students to ensure that the educational needs of the Veterans are understood and responded to by the college community, and that Veterans are provided academic support, retained, and graduate. The Coordinator will create and manage initiatives and activities that serve Veteran student needs, and enhance their educational, social, and leadership skills at MCNY. MCNY enrolls daytime, evening, and Saturday students at two campuses (Manhattan and the Bronx). As part of the team, the Coordinator will be required to work some late evenings, occasional Saturdays, and travel to the Bronx Campus as needed. Responsibilities: • In collaboration with the marketing team and admissions team assist in the recruitment of Veterans., • Plan and implement student life initiatives designed to build their spirit and enhance the student experience, thereby improving retention and graduation rates, • Partner with MCNY’s Social Worker to organize programs that promote health and wellness, that address the needs of veteran students., • Develop external partnerships with organizations that focus on Veterans’ services to add to our wrap around services., • In collaboration with the Career Services Office, identify professional development opportunities for Veterans and coach Veterans on the job search process, • Identify and implement professional development opportunities for staff and faculty, to better understand the Veteran experience, • Partner with MCNY Social Worker to identify Trauma informed education opportunities for faculty and staff., • Collaborate with the Learning Enhancement Center to track the tutoring usage by veterans, identify the skills gaps, and identify resources to help improve academic performance, • Organize and maintain the Veterans’ Center to ensure it is a welcoming site and that it serves as a physical resource center for veterans, • Track and analyze key performance indicators focused on Veteran student success, such as, but not limited to: Persistence, retention, graduation., • Perform other duties as assigned by the Dean or Director Qualifications: • Bachelor’s degree in education, social work, counseling, or related field required; Master’s degree preferred;, • Minimum of two years of experience working in higher education, advising students from diverse backgrounds;, • Excellent oral and written communication skills;, • Demonstrated ability to work independently and collaboratively within the team and across various departments;, • Demonstration of initiative and passion for student success;, • Sound judgment, problem solving and critical thinking skills are essential;, • Able to work independently and as a member of a team, where cooperation and initiative are valued;, • Strong customer service skills with the ability to work with students and colleagues tactfully and effectively;, • Familiarity with educational technology and information systems (experience with Power Campus and Early Alert Systems preferred);, • Proficient in Microsoft Office and will be required to learn various internal student information and learning management systems;, • Highly organized, detail oriented, and able to multi-task;, • Able to work some evenings and weekends, as needed;, • Able to travel between campuses, as needed Qualified applicants should submit a cover letter and resume below or mail to Department of Human Resources, Metropolitan College of New York, 60 West Street, New York, NY 10006. For more information about MCNY please visit the College’s website at MCNY is an Equal Opportunity Employer

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist - Client Enablement. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCompany Description EasyVista is a global leader in SaaS ITSM and ITOM solutions. We are currently seeking a Customer Success Manager to join our US team in order to contribute to our growth & retention activities. Become part of a dynamic, growing company with great benefits and opportunities for growth. At EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® certification. If you are looking for challenges and a collaborative culture, then join us! Job Description Overview: As a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and retention of our valued customers. Your primary responsibility will be to build and maintain strong relationships with clients, understanding their needs, and ensuring they derive maximum value from our products or services. You will act as a trusted advisor, guiding customers through onboarding, training, and ongoing support processes to drive adoption and success. Through proactive communication and strategic guidance, you will identify opportunities for growth, upselling, and expansion within your portfolio of accounts. Collaboration with cross-functional teams, including sales, product development, and support, will be essential to drive customer satisfaction, retention, and overall business success. Responsibilities: • Develop and nurture relationships with assigned customers to understand their business objectives, challenges, and opportunities., • Serve as the primary point of contact for customer inquiries, escalations, and issue resolution, ensuring timely and effective responses., • Conduct onboarding sessions to new customers to facilitate product adoption and usage., • Proactively engage with customers to assess satisfaction, identify needs, and uncover opportunities for additional products or services., • Collaborate with sales teams to renew contracts, upsell, and expand customer accounts., • Monitor customer health and usage data, identifying potential risks and implementing strategies to mitigate churn., • Advocate for customers internally, providing feedback to product development and support teams to drive product improvements and enhancements., • Develop and maintain a deep understanding of our products, industry trends, and best practices to effectively advise and support customers., • Track and report on key metrics, including customer satisfaction, retention, and expansion opportunities.Qualifications You must have: • Bachelor’s degree in computer science or a relevant technical field., • Proven experience in a customer-facing role, preferably in customer success, account management, or sales., • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers., • Strong problem-solving abilities, with a proactive and solution-oriented mindset., • Self-starter who can work both independently as well as within a team., • Aptitude for quickly learning new applications and technology., • Experience working with CRM software (e.g., Salesforce) and customer success platforms is preferred., • SaaS industry experience Additional Information • All your information will be kept confidential according to EEO guidelines., • Interview with Head of Customer Success, NAM., • 2nd interview with additional NAM Management., • Full remote working, • Multiple medical, dental and vision plans, • Voluntary non-standard benefits including, • Pet insurance, personal excess liability, identity theft protection, legal insurance, accident insurance, critical illness insurance, home & auto-group insurance, and hospital indemnity., • 20 days of PTO begin accruing immediately upon hiring and there are 10 company provided holidays., • 3% employer 401k contribution that starts 90 days after the hire date, • All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: $120,000-$140,000 About Jiko In an era of financial uncertainty, safeguarding corporate cash is more critical than ever. Jiko is designed for unmatched safety, liquidity, and simplicity combining the innovation of a technology platform with the security of a regulated bank. By reinventing the traditional deposit model, Jiko offers Jiko Pocketsa seamless solution that combines the transactional ease of a bank account with fully automated investments in U.S. Treasury bills. Now, with JikoNet, institutions can securely move funds 24/7 across industries while keeping assets continuously invested and protected. Finance leaders can access Jiko Pockets and JikoNet through Jikos online dashboard, secure APIs, and integrations with leading Treasury Management partners. Position Overview Joining Jikos Customer Success team as the first Customer Success Manager, youll contribute to the build out of a world-class global Customer Success and Support organization that drives business growth and delivers an exceptional customer experience. Youll be a trusted partner and advocate for our valued customers, ensuring customers realize value and fostering long-term retention for key customers in our growing business. This role reports to the Director of Customer Success. To be successful in this role, youll need to be a motivated self-starter who enjoys interacting with customers and thrives in a cross-functional environment with limited oversight. Were looking for a passionate individual who wants to grow with the company. The ideal candidates thrive on working in a fast-paced environment, look for efficiency in everything they do, always set high standards for themselves as well as their teammates, and like to have fun at work! What you will be doing • Drive retention and growth by managing a book of corporate customers and partners, ensuring measurable success outcomes., • Deepen executive engagement with CFOs, treasury teams, and senior leaders to secure buy-in, influence adoption, and strengthen long-term account value., • Serve as the quarterback of your customers experience, collaborating with Sales, Product, Engineering, Operations, and Compliance to ensure satisfaction and product improvement., • Maximize customer value by educating and engaging clients on Jikos offerings, leveraging data to align solutions with business objectives., • Expand revenue by partnering with Sales to identify and execute on business reviews and account growth opportunities., • Accelerate customer onboarding and expansion by serving as a subject matter expert on integrations and implementations., • Partner with the Director of Customer Success to define and document key Customer Success and Support motions at Jiko, • Contribute to customer enablement by developing resources, insights, and best practices that drive adoption and empower clients to achieve outcomes independently. What experience you should have • 710+ years of professional experience, including at least 2 years managing direct reports, with a proven background in Customer Success and Support., • Skilled in managing B2B and B2C client relationships, with strong communication abilities to engage executives and sophisticated customers., • Deep understanding of financial institutions, tech sales cycles, and U.S. regulatory environments (FINRA broker-dealer, KYB/KYC, BSA, Reg E, fraud mitigation)., • Demonstrated ability to manage customer relationships holistically across success reviews, support needs, and cross-functional efforts with sales, marketing, product, and engineering., • Highly detail-oriented with strong follow-through, independence, collaboration skills, and a passion for executing with excellence. What we offer • Opportunity to grow within a high-potential startup, • A collaborative, international and mission-driven team, • Modern tech stack and agile ways of working, • Comprehensive health benefits including medical, dental & vision, and parental leave, • 401k benefits with employer matching contribution, • Jiko has a hybrid schedule in its San Francisco and Iceland offices (2 days in the office), and remote for other locations. Jiko is working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Jiko is a proud equal-opportunity employer. We work hard to evaluate all employees and job applicants consistently and fairly. We provide an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Jiko participates in E-Verify. remote work

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations including difficult-to-accommodate locales, such as high cost of living or under supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues. Must have experience in conducting routine system administration tasks and logging data in system admin logs. Responsibilities: • Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction., • Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components., • Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests., • Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services., • Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation., • The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage., • Utilize debugging protocols and processes., • Troubleshoot problems and issues identified by customers and implement corrective actions quickly., • Facilitate equipment returns, deployments, unboxing, inventorying, and verification., • Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment., • Stand and move throughout the work area for prolonged periods. Locations: East Orange VA Medical Center Travel: • A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks., • Overtime is not authorized for any work to include this surge capacity. This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. • Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella., • Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education., • 2+ years of experience in IT Technical Support, Help Desk or System Administration., • Experience in conducting routine system administration tasks and logging data in system admin logs, • Knowledge on a number of debugging protocols and processes, • US Citizen or Green card holder, • Willing and able to get a Public Trust Suitability clearance The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email . #LI-SB1

Job DescriptionCompany Description Quantazone is a leading consulting and professional services organization. We are the trusted partner to enterprises and organizations worldwide, delivering technology-enabled solutions for extraordinary outcomes in quality and cost Job Description We are seeking an experienced Business Associate with a proven track record in B2B sales and a strong network within the business ecosystem. This role is ideal for a seasoned sales professional who thrives in client-facing environments and is adept at cultivating relationships through in-person interactions. Key Responsibilities: • Identify, approach, and close new B2B opportunities across mid-sized and enterprise-level companies in target industries., • Leverage your network and industry knowledge to connect with decision-makers and key stakeholders., • Conduct in-person meetings, attend industry events, and represent the company at relevant forums to generate leads and strengthen relationships., • Collaborate with internal teams to ensure seamless onboarding and post-sale satisfaction., • Consistently meet or exceed revenue goals while maintaining high professional standards., • Track industry trends, emerging opportunities, and competitor activity to adapt your sales strategy effectively. Qualifications Key Requirements: • B2B sales experience, with a proven track record in direct client acquisition, deal closure, and retention., • Strong professional network within relevant industries (e.g., IT hardware, networking) or with partner companies., • Solid understanding of the entire sales lifecycle, from prospecting to closing and follow-ups., • Prior experience in contract-based or performance-driven roles is strongly preferred., • Excellent interpersonal, communication, and relationship-building skills., • Self-starter with a hunter mindset and the discipline to work independently while meeting or exceeding revenue targets., • Ability to collaborate effectively with a distributed and remote team., • Proficiency in CRM systems and standard business productivity tools. Additional Information Additional Information: • This role is focused on achieving assigned revenue goals, with compensation offered through performance-based variable pay., • It is designed for result-driven professionals seeking a performance-oriented structure outside of traditional employee policies., • This is not a suitable profile for candidates with no experience in sales.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Coding Supervisor serves as a working supervisor with oversight and management of Risk Adjustment team members. This includes monitoring production and quality of employees' work, process improvements and clear communication of expectations. This position supports and coaches front line talent to ensure the highest level of service to clients and ultimately the patient lives we impact. You will: • Supervise day-to-day team performance, conduct 1:1's and performance assessments., • Responsible for reviewing and approving time sheets and time off requests., • Receive, merge and track quality, productivity, and feedback for all team members., • Provide a summary of productivity findings on a daily basis, including education on time management and best coding practices., • Provide coaching and feedback on achieving production and quality standards of the role., • Report trends for education opportunities to management for review and/or action., • Motivate team members through effective training, supplemental materials and coaching to improve quality and production., • Apply guidelines and concepts as indicated., • Serve as resource and subject matter expert to staff., • Ensure compliance with HIPAA regulations and requirements., • AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC, CRC), • Extensive knowledge of ICD -9/10, • 2 years coding experience, required., • People Leader experience managing a team of employees., • Familiarity with HCC coding., • A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes., • Ability to work in a fast-paced production environment while maintaining adherence to high quality standards., • Must be able to follow instructions, meet deadlines and work independently., • Ability to be flexible in work environment., • Excellent written and verbal communication skills, ability to work in a remote environment and time management skills. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$65,000—$84,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Bank’s products or services, • Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects, • Confirm customer information while maintaining confidentiality, • Issue customer refunds in accordance with procedures, • Fulfill customer service requests in accordance with policy and procedures, • Process stop payments, order statement copies, checks and Debit/ATM cards for various products, • Instruct customers with using Online Banking and assist with consumer and business related password resets, • Keep records of customer transactions or interactions, recording details of customer complaints, inquires, comments as well as actions taken, • Research and resolve customer questions, problems or service complaints via phone, email or CHAT, • Research and provide resolution for all bill pay, person to person payments and mobile banking transactions, • Cross-sell products and services when appropriate or as directed, • Provide outbound acquisition, retention and referral support, • Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote Deposit Capture, and ABFast issues, by utilizing all prescribed means to research and ensure customer satisfaction, • Perform testing, as required, prior to system upgrades/releases Knowledge, Skills and Experience Required: • Minimum 3- 5 years’ experience within Financial Service industry and/or Call Center environment, • High School Diploma or equivalent, • Experience in internet banking and mobile technology, • Experience dealing effectively with the public, • Ability to correspond effectively via email and CHAT, • Strong analytical skills to resolve issues and discrepancies, • Proficient knowledge of Microsoft office, • Ability to handle all interactions with sound judgment within areas of learned responsibility Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $51,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Retention Specialists who thrive in a highly organized, high-impact role, enjoy creating repeatable processes, and are motivated by helping customers succeed. You'll manage a large and diverse portfolio of low-spend customer accounts, focusing on driving awareness, adoption, and re-engagement of our SaaS healthcare compliance platform, while partnering closely with Finance, Support, and Customer Success teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll have the opportunity to directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing a measurable effect on overall business success., • You'll develop and execute highly organized, repeatable outreach campaigns that re-engage and educate customers year-round., • You'll collaborate closely with Finance to resolve payment disputes, escalations, and other customer issues., • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills with the ability to manage high volumes of repetitive outreach and follow-ups. Experience managing a large volume of accounts through technology tools (especially Hubspot) is a plus., • Excellent communication and problem-solving skills, with a customer-first mindset., • Comfortable collaborating with cross-functional teams, including Finance, Support, and Product., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Experience in SaaS or subscription-based business models preferred., • Serve as the primary point of contact for a portfolio of low-spend accounts, focusing on retention and satisfaction., • Drive awareness, product adoption, and re-engagement through year-round touchpoints and proactive outreach. While 1:1 face-time with customers is key to the role, scaled, broad and consistent outreach is key to success in the position, • Implement highly organized, repeatable processes to ensure consistent communication and engagement with customers., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor customer health and identify opportunities to improve engagement and satisfaction., • Point customers back to the platform and resources, ensuring they maximize value without any commercial responsibilities., • The opportunity to make a direct, measurable impact on customer satisfaction and retention., • Competitive base salary plus performance-based bonus focused on happy, retained customers., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!) Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The individual will provide superior quality by performing audits pertaining to risk adjustment coding efforts. The individual will be responsible for daily operations pertaining to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement discovered during auditing. This individual will work closely with Management to implement benchmarks, establish acceptable thresholds, and effective quality assurance programs. You will: • Maintain a quality assurance program, • Play a key role in ensuring coding compliance and accuracy, • Monitor the performance of the Risk Adjustment Operations both internally and with coding vendors, • Provides expertise as it relates to coding compliance for new and existing services, while ensuring compliance with organizational, federal, state, and third-party requirements., • Assist in the methods to effectively communicate information through presentations, reports, educational programs, memoranda, etc. by providing formal and informal education to QA specialists, coding vendors and staff., • Report findings to Leadership in a timely, consistent and effective manner ensuring that appropriate changes are implemented., • Support audit processes ensuring work flows and results are properly documented and maintained. Identify process improvements as needed., • Assist in the development of an effective training program regarding correct coding techniques/practices, • Assist with training new auditors and training of other staff as needed., • Create methods to share information on the program, quality, and initiatives with Management on a monthly cadence at minimum., • Bachelor's degree in relevant field of study preferred or 3-5 years related work experience coder with a minimum of 5 year's coding experience in risk adjustment both ACA and MA., • Expert knowledge of Risk Adjustment ., • Research and problem resolution skills., • Exceptional interpersonal relationship skills., • Must possess strong managerial, financial, and analytical skills., • Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement., • Strong communication skills to effectively interact all levels of the organization, business unit leaders, and staff in a tactful and positive manner., • Experience overseeing remote (Work at Home) operations., • Exceptional interpersonal skills, proven success in complex and ambiguous environments., • Ability to work independently, with high productivity, and regularly meet deadlines., • Demonstrates excellent written and verbal communication skills conforming to all rules of punctuation, grammar, diction and professional style. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$78,000—$92,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector