Systems Administrator II
hace 9 días
Wilmington
Job Description As a full-service web solutions firm, Beacon Technologies, Inc. uniquely blends deep experience in Web Design, Digital Marketing, Web Hosting, and Beacon IT Services (BITS). All business units are operated in-house and work closely together to provide clients with integrated solutions and centralized support. Beacon maintains direct partnerships with leading technology firms and is one of the longest-active Google Analytics Certified Partners in the country. The System Administrator will conduct remote and on-site service calls for Beacon and Beacon customers. The ideal candidate will have hands-on experience with monitoring tools and administering on-premises, cloud, and hybrid infrastructure. This role will recommend and implement improvements that enhance the stability, performance, scalability, and security of multi-tenant Windows or Linux environments. Candidates must have excellent customer service and communication skills, the ability to manage multiple priorities, take initiative, and collaborate effectively with a team. This is not a remote position, and the ideal candidate will work from either our office in Wilmington or Greensboro NC. Required Skills • Maintain, configure, monitor, and ensure the reliable operation of computer systems, network servers, cloud resources, and virtualization platforms., • Install and upgrade computer components and software, manage physical and virtual servers, and integrate automation processes., • Administer Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, and related services., • Support Microsoft Azure environments, including virtual machines, storage, virtual networks, security groups, identity, monitoring, backup, and hybrid connectivity., • Troubleshoot hardware, software, network, cloud, and security issues by running diagnostics, documenting problems and resolutions, prioritizing incidents, and assessing business impact., • Provide documentation and technical specifications for new systems and upgrades to IT infrastructure., • Perform or oversee regular backup operations and implement appropriate data protection, disaster recovery, retention, and failover procedures., • Support capacity planning, storage management, system performance, and database performance monitoring., • Maintain core networking technologies, including LAN and WAN connectivity, routers, switches, VPNs, firewalls, wireless networks, and network security., • Configure, monitor, and troubleshoot network firewalls and web application firewalls, including managed rules, custom rules, access restrictions, rate limiting, and application-layer threat protection., • Support Microsoft 365 administration and migrations, including Exchange Online, Teams, SharePoint, OneDrive, licensing, identity, and security., • Administer hybrid identity using Active Directory and Microsoft Entra ID, including multifactor authentication, role-based access, and conditional access., • Use monitoring, logging, patch-management, endpoint-security, remote-management, and ticketing tools., • Develop and maintain scripts and automation using PowerShell or similar technologies. Education and Experience Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, Cybersecurity, or a closely related field, or equivalent professional experience. Additional Qualifications • Seven to ten years of network administration, system administration, cloud administration, or managed IT services experience., • Strong knowledge of Microsoft Windows systems, networking software, hardware, and common networking protocols., • Hands-on experience with virtualization platforms, including Microsoft Hyper-V and VMware., • Working knowledge of Microsoft Azure administration and hybrid-cloud environments., • Experience with Microsoft 365 administration and migration projects., • Experience configuring and supporting routers, switches, firewalls, VPNs, and web application firewalls., • Knowledge of configuring/supporting Web Application Firewall technologies, • Experience configuring, administering, and supporting web and application server technologies, including Apache HTTP Server, Apache Tomcat, and Microsoft Internet Information Services (IIS), or comparable platforms., • Experience with scripting, automation, and infrastructure management tools., • Strong knowledge of IT security, storage, backup, data protection, disaster recovery, vulnerability management, and access control best practices., • Strong troubleshooting, organizational, documentation, communication, and customer service skills., • Ability to work independently, manage multiple priorities, and collaborate effectively with technical and nontechnical teams., • Hands-on experience working for or supporting a Managed Service Provider is a plus., • Relevant Microsoft, Azure, VMware, networking, Linux, security, or system-administration certifications are a plus.
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