Reservations manager jobs in Bayonne, New Jersey - Page 3Create job alerts

Job Description Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays., • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager., • Perform bookkeeping activities such as balancing accounts and conducting audits., • Make and confirm reservations., • Promote company and brand-specific marketing programs., • Greet guests immediately upon arrival; register and assign guests to hotel rooms., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Compute bills, collect payments, handle cash, and make change for guests., • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies., • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Your Background and Skills • Associate’s or Bachelor’s degree preferred., • 1 to 3 years of related experience. Work Environment and Context • Work schedule varies and may include working on all shifts, holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Lounge Host Job Description Position Overview: The Lounge Host is responsible for providing a warm and welcoming experience for all guests as they arrive and ensuring smooth seating arrangements within the lounge. The ideal candidate is personable, organized, and thrives in a fast-paced, customer-focused environment. As the first point of contact, the Lounge Host sets the tone for a memorable guest experience. Key Responsibilities: * Greeting and Seating: • Welcome guests warmly as they enter the lounge, ensuring a friendly and professional first impression., • Manage guest seating arrangements, taking reservations and walk-ins into consideration to optimize table flow and guest satisfaction., • Escort guests to their seats and ensure they are comfortable, providing menus and answering any immediate questions. Reservation Management: • Manage reservations and maintain an organized seating chart to ensure efficient seating and turnover of tables., • Communicate with the lounge manager and servers regarding large parties or special requests to ensure all guest needs are met., • Assist with waitlists during busy periods, providing accurate wait times and keeping guests informed of their table status. Guest Relations: • Handle guest inquiries, complaints, or special requests with professionalism and care, ensuring a positive experience for all guests., • Offer information about the lounge’s services, events, and menu offerings as needed., • Coordinate with the service team to ensure any special guest needs (e.g., birthdays, anniversaries) are met. Lounge Area Maintenance: • Ensure the lounge entrance, seating areas, and host station are clean, organized, and presentable at all times., • Monitor the lounge flow and atmosphere, ensuring that seating arrangements contribute to a comfortable, enjoyable environment. Support for Lounge Operations: • Assist with lounge setup, including preparing seating areas for guests and resetting tables after they depart., • Previous experience in a host, hostess, or guest relations role, preferably in a lounge or upscale setting, is preferred., • Excellent communication and interpersonal skills, with the ability to engage warmly with guests., • Strong organizational skills and attention to detail in managing reservations and seating arrangements., • Ability to work in a fast-paced environment, managing multiple tasks and guests simultaneously., • Availability to work evenings, weekends, and holidays as required.

Job Description Incisive. Inclusive. Invested. We’re Axinn. Experienced, tenacious, and always trial-ready, we are committed to understanding complex legal challenges that impact the future of our clients' businesses, globally. Focusing on antitrust, intellectual property, and high-stakes litigation, our extensive teams in the U.S. possess deep knowledge and client-side experience across a range of sectors, including technology, healthcare, life sciences, and consumer products. At Axinn, inclusivity is central to who we are. We have a purpose that goes beyond profit, which includes fostering a fair, welcoming workplace and supporting the communities where we live and work. We actively recognize talent and promote opportunities for all team members. By embracing the unique experiences and perspectives of our people, we fuel creativity and deliver results for our clients. Under the supervision of the Administrative Team Manager, this position has primary responsibility for the performance of clerical/administrative activities and coordination of activities and events as necessary. This position will perform a variety of administrative and staff support duties for the assigned area or pool, with limited supervision. Responsibilities and Duties: • General administrative support services, • Maintain calendar and contacts, • Room scheduling/reservations (individual and group meetings), • Meet/greet clients; arrange meetings (including any beverage/food and AV requirements), • Track monthly expenses, prepare expense reports and manage corporate card accounts, • Make travel arrangements, • Respond timely to emails requesting other assistance, • Documentation, • Proofread documents upon attorney request, • Perform photocopying, scanning, faxing, binding, filing, etc., • Create TOCs and TOAs, • Prepare legal correspondence, documents, electronic filings, etc., • Create and maintain files, • Prepare new client/matter forms; engagement letters, etc., • Create binders, • Track attorney bar/court admissions/CLE information, • Conduct minor non-billable research for assigned attorneys (i.e., filings, court cases, patents, etc…), • Enter attorney hours into time management system and manage contract attorney time as applicable, • Review and edit of monthly prebills; drafting cover letters for same, • Minor personal work for a Partner, • Provide back-up services for other admins or office personnel, • Associate’s degree preferred, • 2+ years general office experience required, prior law firm experience is preferred., • Excellent communication skills, both verbal and written., • General knowledge of office equipment and tools., • Strong Microsoft Office skills – Word, Excel, PowerPoint, Outlook and various document management tools., • Ability to build rapport with attorneys and professional staff., • Strong organizational skills with great attention to detail. At Axinn, we offer market competitive wages and generous benefit options to our valued employees. This includes, but is not limited to, the following: • Competitive starting pay and annual discretionary bonus and raise eligibility, • Generous paid time off benefits (vacation, personal days, holidays, and sick leave), • Firm paid short and long-term disability, plus life and accident insurance, • 401(k) Profit Sharing Plan and Cash Balance Retirement Plan with generous employer contributions (please ask for further details re: eligibility requirements), • Comprehensive medical, dental, and vision insurance options, • Flexible spending and health savings accounts (medical plan dependent), • Firm paid comprehensive Employee Assistance Program (EAP), • Student loan refinancing discounts, • Lifestyle reimbursement program This is a full-time, benefits eligible, non-exempt level position. Final rate of pay will be commensurate with the incumbent’s experience, with a targeted hiring range of $39.00 – $46.00 hourly. This position is currently available in our NY office location only. Axinn is an equal employment opportunity employer and is committed to creating an environment that draws upon the strength of the diversity of its workforce to achieve excellence in the Firm's field and beyond

Job DescriptionRoles and Responsibilities ● Maintain an organized host stand, and ensure all food and drink menus are clean ● Greet all customers immediately ● Be the face of the bar and restaurant as hosts are the first and last team member customers will see ● Control the flow of the floor with all walk-ins and reservations ● Answer all phone calls including taking reservations over the phone and in-person ● Use reservation systems to seat guests while spreading guests evenly throughout sections ● Report directly to management and General Manager

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Supervises restaurant activities in absence of Manager, • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the checkout process., • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point of being able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using the prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival. Main Duties • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner, • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail, • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution, • Punctuating all calls and interactions with friendliness, accuracy, and discretion, • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly, • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess, • Influence a fun and positive atmosphere by being approachable and professional, • Minimum of 3+ years' experience in a similar role., • Must have OpenTable and MICROS experience, • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities., • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8-10 hours., • Fast paced movements occasionally required to go from one part of the club to others., • Must be able to understand and communicate clearly with guests, members, and coworkers., • Must be able to reach and handle the computer, keyboard, and desktop items. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$23—$23 USD

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival. Main Duties • Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner, • Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail, • Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution, • Punctuating all calls and interactions with friendliness, accuracy, and discretion, • Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly, • Build relationships with members and guests and communicate and red flags and positive feedback to management to assess, • Influence a fun and positive atmosphere by being approachable and professional, • Minimum of 3+ years' experience in a similar role., • Must have OpenTable and MICROS experience, • Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities., • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8-10 hours., • Fast paced movements occasionally required to go from one part of the club to others., • Must be able to understand and communicate clearly with guests, members, and coworkers., • Must be able to reach and handle the computer, keyboard, and desktop items. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$22—$23 USD

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • Performs other duties as required or assignedQualifications, • 1+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionDescription: Summary The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service. Essential Functions • Greet and interact with guests in a warm, friendly and professional manner., • Use computer system to make reservations, check-in and check-out hotel guests, and process payments., • Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs., • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations., • Take call-in amenity and hospitality orders and organize deliveries to guests., • Answer guests’ questions and assists them with their needs, ensuring all requests are followed through and completed., • Provide a professional and immediate response to guests concerns., • Escalate to the Manager on Duty situations where guests are dissatisfied or experiencing a problem and assist with a resolution., • Answer and direct all external incoming telephone calls using professional telephone etiquette., • Take requests for wake-up calls and follow through to ensure guests receive their wake-up call at the requested time., • Maintain up-to-date knowledge of all hotel and area events and activities so that guests will receive accurate and prompt information when requested., • Work in cooperation with other departments to ensure a positive guest experience., • Perform tasks such as answering phones, maintain a cash drawer, operate office equipment., • Ensure guest and hotel safety by knowing all safety, security and emergency procedures., • Respond to emergency situations calmly and effectively, according to hotel guidelines., • Post room service charges, settle tickets, complete employee financial and closes day procedures., • Follow all accounting procedures according to guidelines to ensure proper revenues and payment on accounts are received and credited., • Create an organized work environment by completing shift checklist and following through on responsibilities., • Help to identify process problems and deficient areas in the hotel and suggest solutions for permanent fixes. Requirements: Required Skills & Experience • Strong verbal and written communication skills., • Strong computer skills., • Customer service experience preferred. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Reports to:Program Director Salary Range: $1,500 - $3,000 Anticipated Start Date: August 2026 Term of Employment: 2-4 weeks Base of Designation/Remote Eligible: New York, NY Instructions to Applicants: Please submit a resume, cover letter, and information of three references to ensure consideration. The posting will stay open until the position is filled. Job Summary: School for International Training seeks a Launch Assistant to support the preparation and implementation of the IHP Human Rights program by serving as a field-based assistant to the Launch Coordinator for its approximately 10 day program launch. Please visit IHP Human Rights to learn more about the program. IHP Human Rights launches in New York City and is focused on preparing college students for a semester- long study abroad program analyzing global urban issues. The Launch Assistant is a recurring temporary position requiring excellent interpersonal skills, a high level of organization, flexibility, compassion, and the ability to develop positive working relationships with college-aged students. The Launch Assistant is responsible for: • Assisting in program preparation and implementation., • Assist in the preparation and dissemination of program materials to students and staff., • When required, attend, and fully engage in the delivery of workshops, lectures, and site visits, including:, • logistical support - van driving or organizing group transportation, tidying up educational spaces, setting up classrooms, supply runs, etc., • Administrative and Logistical Support, • Coordinate with Launch Coordinator on vender relationships, logistics, and meals for all segments of the US launch., • Provide pertinent program information to Program Team for travel and logistics management., • Assisting in day-to-day Program Management, • Work collaboratively on a Program Team including Program Director, Program Manager, Visiting Faculty, and Launch Coordinator to help ensure delivery of a high-quality educational program for students., • Support college-age students in their educational endeavors during the launch., • Help ensure the IHP team and students are informed about daily plans, understand the schedule, and are prepared and on time for activities, lectures, etc., • Other duties as assigned. Preferred Qualifications • Bachelor's degree with two years of related work experience., • Understanding of experiential education and youth empowerment pedagogies., • Experience with international programs, event management, or youth programming., • Excellent written and verbal communication skills in the English language., • Computer proficient and comfortable with Microsoft Office suite (Word, Excel, PowerPoint, etc.), cloud-based document management, and online project management tools., • Team-oriented and collaborative work style with ability to independently handle tasks and deadlines., • Experience working with remote teams desired. Term: The position will begin in January 2026. Compensation based on term of employment and commensurate with experience and academic qualifications. To apply: Please visit the World Learning employment website at and apply via the online application system by uploading your letter of interest, as well as a CV (including the contact information of three academic references). Deadline: Review of applications will begin immediately, but applications will be accepted until the position is filled. Benefits World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA/HRA, Life/AD&D, Short Term/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan for full-time and eligibile part-time employees. The World Learning Inc. Family For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization. World Learning | worldlearning.org World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality. The Experiment in International Living | experiment.org The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues. SIT | sit.edu School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees. Job Posted by ApplicantPro

Job Description • Excellent communicator in both written and verbal., • Able to provide superior customer service at all times and work through guest concerns in an efficient manner., • Responsible for entering, checking, and monitoring all reservation transactions., • Check reservation transaction register to ensure accurate arrival lists are available to Front Desk team., • Well versed in all hotel policies and information to be able to answer guest and potential guest inquiries., • Answer phone calls and be able to enter bookings via phone., • Maintain accurate and organized reservation files., • Review and monitor hotel availability to ensure booking levels are in compliance with hotel goals., • Answer emails in a timely and professional manner., • Assist in reconciling and processing commissions payments to various agents and companies., • Manage VIP booking accounts to ensure they always receive excellent customer service., • Refer all potential group bookings to our Reservations Manager and ensure all information is accurately transferred., • Candidates should be able to work a variety of shifts, AM and PM, five days per week., • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. REQUIREMENTS • Ability to communicate effectively with the public and other team members., • Read, write, speak English fluently. Second language a plus., • Proficient in Microsoft Office, especially Microsoft Excel is a plus., • Ability to learn and work with new computer programs and PMS/Reservation software., • Must be able to multitask and work in a fast-paced environmentCompany DescriptionThe Pod Hotels introduced the microhotel concept to North America. We help travelers visit NYC without overspending on an outdated hotel room. Located in the best areas of the city, we thrive on providing a guest focused, hospitality first experience.The Pod Hotels introduced the microhotel concept to North America. We help travelers visit NYC without overspending on an outdated hotel room. Located in the best areas of the city, we thrive on providing a guest focused, hospitality first experience.

Job Description JOB DESCRIPTION | HOST Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we’re looking for passionate, upbeat Hosts to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we’ll provide the rest! Why You’ll Love Working With Us * A culture that celebrates teamwork, diversity, and genuine hospitality * Great earning potential and career growth opportunities * Dining discounts for you (and your favorite people!) * Commuter benefits & health coverage options * A place where your personality matters as much as your skills What You'll Do * We believe in Warm Latin Hospitality, especially during first and last impressions * Welcome every guest like they’re walking into your home * Ensure every guest feels genuinely cared for in-person, over the phone, or a 3rd party vendor * Follow our Service Steps as outlined * Maintain all Health and Sanitation Standards * Keep a "never walk past a napkin on the floor" mentality * Manage the flow of the restaurant by balancing reservations, walk-ins, and table turns with confidence and grace * Anticipate guest needs — from special occasions to accessibility or seating preferences — and make them feel truly cared for * Answer phones and handle inquiries with professionalism, enthusiasm, and attention to detail * Assist with takeout/delivery/catering orders, ensuring accuracy and hospitality even beyond our doors * Communicate constantly and quietly with Management and service staff to ensure seamless service for all guests * Handle cash and POS transactions accurately and responsibly * Participate in pre-shifts, trainings, and team meetings — because we grow together * Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications * Guest Service Experience - 1 Year preferred * Ability to multi-task while staying calm, cool, and collected * Kill them with kindness * Ability to stand on your feet through a shift * High School Degree or GED required COMPETITIVE PAY Consistent with experience Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job DescriptionMattos Hospitality is looking for a host! At Mattos Hospitality our purpose is to create an inspiring, sustainable, and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement. Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table. Position: Host Reports to: Maitre’d, Restaurant Manager(s) Position Classification: Non-exempt Pay Type: Hourly Purpose The Host will work closely with the Maitre’d of the restaurant, upholding the restaurant’s quality of service. This person will work with the reservations team, Maître’d, and managers to ensure that guests are serviced properly to have pleasurable dining experiences. Key Focus • Ensure all guests consistently receive courteous and efficient service., • Follow seating guidance as directed by Maitre’d and Manager on Duty., • Communicates with the restaurant staff on reservation and guest notes before and during each service., • Maintains a welcoming and orderly restaurant environment. Personnel: • Help guide new hosts on front desk responsibilities and standards., • Works with the reservation team to ensure reservations are booked efficiently to maintain smooth operations., • Communicates with the restaurant staff on reservation and guest notes before and during each service. Guest Service • Ensures all guests consistently receive courteous and efficient service., • Responds positively and promptly to guest concerns and complaints., • Maintains guest satisfaction by following seating guidance at the direction of Maître’d or Manager on Duty., • Maintains a welcoming and orderly restaurant environment., • Builds relationships with repeat guests. Service Standards • Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant., • Follow all company policies and procedures including recently created and evolving COVID guidelines., • Follow all Department of Health (DOH) standards. Company Values • Understanding that we require a positive and professional attitude in the workplace. The physical demands for this position are frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. Benefits Offered: • Medical, Dental, Vision for Full Time Employees, • NYC Paid Sick & Safe Leave, • Pre-taxed commuter benefits, • Dining Discounts We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • Performs other duties as required or assignedQualifications, • 1+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job Description Job Title: Sales & Marketing Intern Reports to: Director of Sales & Marketing Department: Sales & Marketing POSITION OVERVIEW: Provides administrative support to the Director of Sales and Marketing and Sales team, by assisting them with general administrative duties, correspondence, database, account profile and file maintenance, sales appointment scheduling, collateral creation and providing support in Opera and Delphi systems. Responds to clients as needed and coordinates reservations and guest relations needs for Sales clients. KEY RESPONSIBILITIES • Support DOSM and Sales team, • Assist with managing the day-to-day operations in the Sales office, • Coordination of requests for site inspections, • Respond and answer basic customer questions, • Develop and maintain professional demeanor and response times with our clients, • Assist the Sales team with proposals, contracts, presentations and sales calls, • Collate, prepare and submit monthly reports to DOSM for final review, • Handle and coordinate all follow up correspondence and route incoming inquiries to correct manager, • Assist in organizing sales appointments, holiday gifting, and company functions, • Preparing for campaigns, activations and supervising photoshoots, • Ensuring sales materials are aligned with Brand Standards, • Support client events when requested if needed, • Assist in the completion of spreadsheets, and the creation of PowerPoint presentations, • Handle telephone inquiries and/or direct them to the appropriate person, • Coordinate travel and sales itineraries, • Conduct site inspections for walk-ins when necessary, • Qualify incoming sales leads, • Weekly sales meeting minutes, • Maintenance of sales related collateral-brochures, giveaways, holiday gifts and blitzes, • Special projects QUALIFICATIONS and REQUIREMENTS: • Enrollment in a college or university program, where internship is applicable for course credit, • High school diploma or similar., • A concentration in hospitality a plus, • Must be computer savvy, experience with Microsoft suite, • Good time management and problem-solving skills, • Excellent verbal and written communications skills, • Complete other duties as assigned PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Prolonged periods sitting at a desk and working on a computer Force: * Must be able to lift up to 15 pounds at times JOB LOCATION: On-Site Only COMPENSATION: Unpaid (Applicable for University Professional Experience Hours). Proof of enrollment and course credit required. The Pierre, A Taj Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Job Description Assistant Property Manager The Brodsky Organization is a third-generation New York family owned and managed business that has successfully developed and managed residential and commercial properties in Manhattan and Brooklyn for over sixty years. Our portfolio encompasses over 8,000 residential units and includes more than 1,000 affordable housing units. We are seeking a full-time, self-motivated, organized Assistant Property Manager to assist the Property Manager in overseeing daily operations of one or more first class residential properties in NYC. This role includes administration, resident relations, and maintenance coordination. Essential Functions and Responsibilities: • Oversee properties and tend to the needs of tenants., • Respond to resident inquiries and resolve issues promptly., • Coordinate maintenance requests and follow up on work orders., • Provide office and field support to the Property Manager., • Maintain accurate records and files., • Conduct move-in inspections to ensure apartments are in ready condition., • Conduct move-out inspections and coordinate with Property Manager on any damages, etc., • Ensure timely return of security deposits., • Liaise with residents regarding rent collections and delinquency management., • Schedule moves, amenity reservations, • Update and maintain reports., • Update and monitor compliance requirements., • Proactively identifies challenges and brings forward constructive, solution-oriented recommendations to management Desired Qualifications: • A customer first attitude and team-oriented mindset., • Ability to multi-task, prioritize, and work in a fast-paced environment., • Strong interpersonal and communication skills., • Proficiency with property management software a plus (e.g. Yardi, Buildinglink, Sitecompli), • Familiar with NYS and NYC regulatory requirements and administration, including HPD, HCR, and DOB. Compensation: $70,000 - $90,000 annually We offer: Medical, dental, and vision insurance Paid Time Off 12 paid holidays Matching 401(k).

Job DescriptionPrimary Functions of the Job: Provide first class service and a warm welcome to every Guest whether by telephone or in person. Secondary Functions of the Job: Projects assigned by the Restaurant Manager. Job Responsibilities: 1). Maintain and use all Safety practices and procedures. IMMEDIALTELY report to the Restaurant Manager any unsafe conditions, current or potential. 2). Adhere to designated schedule. 3). Be on the floor 5 minutes before the shift starts and report to the Restaurant Manager. 4). Report to work clean, well groomed and in proper uniform (See Hostess Dress Guide) 5). Set up the Hostess Station for business and follow Opening Check List. 6). Know daily specials and be able to recommend appetizers and desserts. 7). EVERY GUEST, EVERY TIME: Food and Service Consistency (Ensure consistency of service and greeting of all guests). 8). Always follow the cleanliness, grooming standards and uniform policy as stated in the company handbook. 9). Answer all phone calls with a warm and welcoming greeting. Good Morning, Afternoon or Evening and Thank you for calling the South Fin Grill. __ (name) speaking. How may I help you? 10). Be ready to make a Great First Impression to every Guest that walks in the restaurant or calls on the phone. 11). All reservations are very important and must be entered in Open Table while on the phone with the customer. All hostesses must be knowledgeable of our seasonal reservation policies. • Before booking the reservation check in the computer to make sure we have availability, • Find out what date and time for the reservation and how many people in the reservation., • If we do not have availability offer a different time that we have availability for their reservation on that day., • Get the guests name and phone number. Then make sure the number of guests and time of reservation are correct., • Do not book any parties larger then 8 without a managers approval 13). Greet and seat Guests at the appropriate table. Fill out and maintain the seating chart with service times throughout their meal, as well as updating Open Table. 14). Acknowledge regular Guests by their name and use the Guests name when appropriate. Whenever possible, inform the server of the Guests name or any other special needs or requests. 15). Personally, take Guests from the bar to the dining room. 16). If a Guest shows any discomfort with any situation, express a sincere desire to get it solved and immediately communicate with the Manager. 17). Must always control the flow of traffic and seating of guests. DO NOT SEAT MORE THEN 45 GUESTS IN ANY 30 MINUTE WINDOW. When you run out of menus- start a Waitlist. 18). Maintain constant communication of Guest flow and any difficulties with the Manager. 19). Communicate with Kitchen Supervisor about large walk-in parties. 20). Observe traffic patterns and control the flow of the dining room. 21). Have a working knowledge of the menu to answer basic questions. 22). Help Server Assistants clear & reset tables when time permits but REMEMBER your focus remains on the Guests. 23). Consistently, thank every party and invite them to return. 24). Maintain Neat, clean and organized (NCO) workstation and coat check closets. Practice clean as you go policy. 25). Complete side work and assist others with side work if there is time. 26). Complete paper work, discounts and deletes and Closing Duty List. 27). Clock out as soon as the shift is over.

Job Description We are seeking a highly organized and personable On-Site Administrative Assistant to support the daily operations of a large cooperative residential building in Brooklyn. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with residents, and takes pride in keeping operations running smoothly. Key Responsibilities: * Serve as the first point of contact for residents, board members, and visitors; provide professional and courteous assistance at all times * Support the Property Manager with day-to-day administrative operations of the building * Manage phone calls, emails, and written correspondence, ensuring timely responses and follow-up * Coordinate move-ins/move-outs, renovation requests, and required building documentation * Maintain organized records, files, and resident databases * Assist with accounts receivable tracking, invoice processing, and general financial administration * Schedule meetings, prepare board packages, and assist with minutes as needed * Liaise with building staff, vendors, and contractors to support ongoing projects and maintenance requests * Handle package notifications, amenity reservations, and other resident services as applicable * Ensure compliance with co-op policies and procedures Qualifications: * 2+ years of administrative experience, preferably in residential property management (co-op/condo experience a plus) * Strong communication and interpersonal skills * Highly organized with excellent attention to detail * Ability to multitask and prioritize in a busy, resident-facing environment * Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus * Professional, proactive, and service-oriented mindset

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionDescription: Motek, part of Happy Corner Hospitality Collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations, and we are currently seeking passionate individuals to join our front of house team. Reports to: General Manager Position Summary: The Maître D’ oversees the guest service area at Motek, focusing on managing reservations, welcoming and seating guests, and ensuring smooth communication between front-of-house and kitchen teams. This role also involves ensuring the functionality and consistency of reservation platforms like SevenRooms across all venues. The Maître D’ plays a key role in creating exceptional guest experiences while maintaining service standards, addressing guest concerns, and fostering team collaboration. Responsibilities: • Ensure the guest greeting process is managed professionally to create a positive first impression., • Address and resolve guest inquiries, special requests, or complaints promptly and professionally., • Enhance the guest experience by leveraging reservation platforms to personalize service and recognize returning guests., • Support the execution of special events, group reservations, and private dining experiences., • Oversee the functionality of reservation platforms (e.g., SevenRooms), ensuring systems align with no-show, cancellation, and reservation policies., • Regularly audit and update the platforms to reflect accurate table availability, operational hours, and special events., • Monitor compliance with reservation-related policies and address discrepancies promptly., • Train and mentor hosts/hostesses on effective use of reservation systems, including recording guest details, adding notes and tags, and maintaining accurate profiles., • Build a comprehensive guest book to support consistent and high-quality guest service., • Collaborate with managers at each venue to standardize reservation processes and ensure alignment with best practices., • Coordinate with front-of-house and kitchen teams to ensure smooth communication and service execution., • Act as a key point of contact for resolving operational challenges related to reservation systems or guest flow., • Competitive pay., • Wages paid weekly., • Growth opportunity., • 401k savings plans., • Medical, dental and vision insurance., • Employee discounts. Requirements:, • 2+ years in a senior guest service, Maître D’, or reservations leadership role, • Strong experience managing high-volume reservations and guest flow, • Advanced knowledge of reservation platforms (SevenRooms), • Proven ability to deliver personalized, high-level guest experiences, • Experience handling guest complaints, VIP requests, and service recovery, • Experience supporting special events, group dining, and private events, • Ability to train and lead host/hostess teams, • Strong collaboration with front-of-house, kitchen teams, and management, • Excellent communication, organization, and problem-solving skills, • Knowledge of health, safety, and cleanliness standards

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • Performs other duties as required or assignedQualifications, • 1+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job Description About Corner Table Corner Table Restaurants (CTR), the company behind The Smith, has a simple mission: make people happy. We are passionate about taking great care of our employees, our guests, and our community. We are obsessed with building a positive, empowering, and supportive culture. By working closely with local farmers and purveyors that we trust, CTR serves delicious food and drinks people crave to millions of guests each year. With many more locations launching in the coming years, our team is growing fast, and we’re looking for smart, upbeat, authentic people to join us! About The Smith The Smith is an extremely popular casual neighborhood brasserie – in fact, several of our locations are among the Top 100 busiest restaurants in the US! The menu features bistro classics, seasonal fare, and craft cocktails. Our signature lively atmosphere makes The Smith a versatile setting for an after-work bite, drinks on the town, a birthday bash, a working lunch, a bountiful brunch, or an I-don’t-want-to-cook-tonight night. The Position: Host • Greet all Smith guests by being attentive to them as soon as they walk through the door, • Create a welcome environment for guests, when appropriate refer to guests by their names., • Say yes! Always try to find ways to accommodate a request., • Guide guests to their tables with menus., • Manager the floor plan and pay special attention to reservations and ensure they are seated in a timely manner., • Clean, organize, and stock menus at host area., • Answer phone and answer questions concerning the menu and the restaurant., • You exemplify the highest standards of honesty and integrity., • You are highly confident in your abilities and are detail-oriented., • You are a team player and have excellent communication skills., • You genuinely get joy out of making people happy and are able to have fun while working, • You have a love and passion for the hospitality industry., • Learning about food and beverage excites you., • You are willing to go above and beyond to please guests., • Competitive salary, • Bonus opportunity, • Comprehensive benefits plan, including medical, dental, vision and life insurance, • 401K plan with company match, • Employee Assistance Program, • Gym Discounts, • Commuter benefits, • Bring a friend to work bonus, • Generous paid time off At Corner Table Restaurants, each person brings their own perspectives and experiences. We strive to create an environment that is consciously inclusive, psychologically, and physically safe, and ensures everyone can be heard and valued. Diversity, equity, and inclusion in the workplace are essential to living our Core Values. We create and promote a culture that advocates for the equality of everyone, and it is our mission to continually maintain an environment where all our team members and guests belong, are respected, and thrive while being their best authentic selves. Corner Table Restaurants is an Equal Opportunity Employer

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • $24.50 - $25.50 Per Hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description JOB DESCRIPTION | HOST Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we’re looking for passionate, upbeat Hosts to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we’ll provide the rest! Why You’ll Love Working With Us * A culture that celebrates teamwork, diversity, and genuine hospitality * Great earning potential and career growth opportunities * Dining discounts for you (and your favorite people!) * Commuter benefits & health coverage options * A place where your personality matters as much as your skills What You'll Do * We believe in Warm Latin Hospitality, especially during first and last impressions * Welcome every guest like they’re walking into your home * Ensure every guest feels genuinely cared for in-person, over the phone, or a 3rd party vendor * Follow our Service Steps as outlined * Maintain all Health and Sanitation Standards * Keep a "never walk past a napkin on the floor" mentality * Manage the flow of the restaurant by balancing reservations, walk-ins, and table turns with confidence and grace * Anticipate guest needs — from special occasions to accessibility or seating preferences — and make them feel truly cared for * Answer phones and handle inquiries with professionalism, enthusiasm, and attention to detail * Assist with takeout/delivery/catering orders, ensuring accuracy and hospitality even beyond our doors * Communicate constantly and quietly with Management and service staff to ensure seamless service for all guests * Handle cash and POS transactions accurately and responsibly * Participate in pre-shifts, trainings, and team meetings — because we grow together * Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications * Guest Service Experience - 1 Year preferred * Ability to multi-task while staying calm, cool, and collected * Kill them with kindness * Ability to stand on your feet through a shift * High School Degree or GED required COMPETITIVE PAY Consistent with experience Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Employee discounts, • Health insurance, • Vision insurance, • Training & development Position Overview Hosts are responsible for greeting guests, maintaining the wait list, and managing reservations. They will also assist other aspects of FOH during service when necessary. All hosts will exemplify our core values, connecting with guests in a professional manner to ensure excellence in service. Hosts will report directly to Lead Servers and the FOH Department Head and when necessary, other Department Heads and the General Manager and are expected to work in tandem with other Hosts and FOH staff. Core Duties & Responsibilities: Know and execute the service expectations outlined in the service manual Maintain a comprehensive knowledge of Tock and any other booking system used Know the table numbers and position numbers in all sections of the restaurant Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building Treat all areas of the restaurant with respect; clean and reset to zero when necessary Build a thorough knowledge of our service standards and style as detailed by the Employee Manual Use tact and good judgment when dealing with guest challenges and respond to patron needs with patience and courtesy Ability to recognize an intoxicated patron and seek out management with any concerns about a patron that appears intoxicated Report all guest complaints to management immediately and follow our five steps for navigating guest complaints. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy Be up to date on Slack, with particular attention to the Announcement Board and the Host, Pre-Shift, and Product Updates channels, before you arrive for your shift Maintain a reasonable response time for all Slack communication: a minimum of an answer to any correspondence before your next shift Arrive to work every day with a positive attitude, a willingness to learn, and prepared for the shift Ask for help when you need it; asking for help is a sign of strength, not a sign of weakness Additional Duties & Responsibilities: Help all departments whenever possible Assist service through food and beverage running, watering, and flipping tables. Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary Help to promote a safe and clean environment for co-workers, and guests; maintain the ABK mantra. Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest Assist in training new hires by guiding them through training trails, answering their questions, providing workflow advice, and teaching them G&L's expectations, steps of service steps, and standards operating procedures. Build relationships with regular guests; and maintain good relations with our neighborhood and industry community members Act in a professional manner and represent Death & Co / Gin & Luck graciously whether you are in house, traveling, or at another local establishment Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook Physical Demands: The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations Required Qualifications: Excellent customer service skills, with the ability to create a welcoming and friendly atmosphere for customers Strong organizational and multitasking abilities to handle high-volume situations efficiently Ability to remain calm and composed under pressure; providing excellent service even during busy times Outstanding communication skills with the ability to interact effectively with customers and team members Flexibility in working hours, including early mornings, evenings, weekends, and holidays; and time for All Staff meetings and tastings Patience and adaptability Self-motivated and a team player High ethics, hard worker, and a great sense of humor Desired Qualifications: Previous experience as a Host or in a similar role is preferred Knowledge of bar/restaurant operations and familiarity with reservation systems Demonstrate the Core Values of Gin & Luck Curiosity: We learn and improve through active observation and creative problem solving. A.B.K.: We anticipate, prepare and execute with intention. Pursuit of Excellence: We will forever be chasing excellence, even when we sometimes fail. It is a pursuit without end. Contagious Joy: When we're having fun, it emanates out and influences our work and the people around us. Connection: We build relationships through intuition, empathy, and transparency What We Offer: Gin & Luck strives to create a welcoming, nurturing and understanding culture. We want all employees to feel valued through their work/life balance and compensation. Compensation for this position is $27/hour. Medical, dental, vision, 401k and life insurance are included in our benefits package for full-time/part-time employees. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender identity, sexual orientation, age, religion, disability status, protected veteran status, or any other characteristic protected by law. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. The duties of this position may change from time to time. Gin & Luck reserves the right to add or delete duties and responsibilities at their discretion.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Center for Justice Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities. Launched in 1993, the award-winning Midtown Community Justice Center is one of the country’s first problem- solving courts. It provides alternatives to fines and jail as a response to low-level crime. Seeking to reduce crime and incarceration and increase public trust in justice, the Midtown Community Justice Center works with neighborhood stakeholders to improve Midtown Manhattan, and to serve the vibrant Midtown community, specifically those in need of services. The court responds creatively to low-level offending, seeking sentences that are restorative to the victim, defendant, and community. Further, the Midtown staff engages in ongoing community engagement events to promote community wellness and to help connect people, in need, to voluntary services. The Midtown Community Justice Center is seeking a Program Manager to oversee the Youth P.A.C.T (Positively Advancing in Community Together), a citywide diversion program for teenagers arrested for gun possession. Youth P.A.C.T aims to address the root causes of gun carrying and violence identify supportive and protective factors for its young participants. The program provides a forum for young people and their loved ones to improve mutual understanding and communication, while facilitating connections to critical community-based resources. Using a restorative justice framework, the program includes two components over roughly 12 weeks: One-on-one sessions and restorative circles. Reporting to MCJC’s Project Director and CJI’s Senior Program Manager for Restorative Practices, the Program Manager's responsibilities will include program administration and coordination, iterating on the Youth P.A.C.T program model in collaboration with team members, supervising a Restorative Case Manager, providing case management services to young people and families, facilitating restorative justice processes, and liaising with the Law Department, Family Court, other CJI sites, and community stakeholders. Responsibilities include but are not limited to: • Youth P.A.C.T program planning and oversight, iterating on policies and procedures, implementing systems, and developing curricula;, • Manage all aspects of the Youth P.A.C.T program, including referrals, data tracking, partner relationships, reporting to funders, reporting to Family Court and/or Family Law Department, and/or assigned defense counsel;, • Carry out day-to-day program operations, including participant outreach, screenings/assessments, intake, scheduling, space reservations, and monitoring completion of program requirements;, • Conduct comprehensive restorative justice screenings for all referrals and design individual intervention plans for accepted youth;, • As needed, provide connections to long-term mental health care services to young participants;, • Supervise a Restorative Case Manager and support with building referral relationships with community-based providers;, • As needed, join weekly sessions with youth participants to prepare for restorative circle(s);, • Support youth participant’s family, caregivers, and larger supportive community and prepare them for circles;, • Conduct support circles with parents and caregivers of adolescents and establish a peer network among caregivers;, • As needed, travel to neighborhood-based CJI sites, or community-based organizations to hold weekly engagement sessions and community support circles with youth participants and their families;, • Participate in staff meetings, team-building exercises, trainings, and site visits;, • Participate in evening and weekend community meetings, events, and programming, as needed; and;, • Perform other relevant duties, including coverage and support, as needed to support the Midtown Community Justice Center and Center for Justice Innovation.Qualifications:, • Bachelor’s degree required;, • Experience working with youth and families;, • Bi-lingual Spanish preferred;, • Experience with young adult social services programming required;, • Knowledge of restorative practices and at least two years’ experience in circle facilitation;, • Experience with harm reduction, trauma-informed and anti-oppressive practice required;, • Candidates must be willing and able to work collaboratively with colleagues and a variety of court personnel and partner agencies in a high-pressure/fast-paced work environment. Court-based social work is an incredibly unique and demanding area of practice, and candidates must be open to constructive engagement with differing and, at times, competing perspectives., • Strong interpersonal, verbal, and written communication skills;, • Knowledge of community-based resources throughout New York City;, • Experience and/or comfort working with both adolescents and adults;, • Strong organizational and time management skills;, • A creative self-starter, who is comfortable working in a fast-paced, multidisciplinary environment; and; Position Location: New York, NY Compensation: The compensation range for this position is $68,485 - $88,065 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR sVXqV7pAT1

Job Description FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: New York, NY (Hybrid) Must reside in the tri-state area to be able to go into office 3 days a week, subject to change. What You Would Get To Do The Project Manager, Portfolio Specialist will play a pivotal role in delivering high-touch hospitality experiences for the Investment Banking Division of a major financial institution. Acting as the primary point of contact for executive-level dining and event arrangements, this individual will curate and manage high-end dining experiences, cultivate relationships with top-tier restaurants, and ensure seamless execution for senior banking executives and VIP clients. This role requires an understanding of luxury hospitality, strong relationship management skills, and the ability to anticipate and deliver white-glove service in a fast-paced, high-stakes environment. Your Contributions Concierge & Event Management * • Plan, coordinate, and execute intimate, high-end dining experiences and events for C-suite executives and VIP clients, ensuring flawless service and attention to detail., • Oversee the full event lifecycle, including venue sourcing, contract negotiation, logistics planning, guest management, and budget reconciliation., • Cultivate and maintain relationships with top-tier restaurants and hospitality partners to secure priority reservations, exclusive access, and VIP experiences., • Work closely with internal banking stakeholders to align dining and event experiences with business objectives, client engagement strategies, and relationship-building goals., • Conduct site visits, evaluate new and existing venues, negotiate partnerships, and stay informed on hospitality trends to enhance event offerings., • Secure tickets for premium entertainment experiences through direct contacts, brokers, or concierge services, ensuring seamless booking, budget approval, and reconciliation., • Prepare detailed client briefings for every dinner and event, track attendees, and maintain a database of concierge activity, integrating insights with broader marketing and event initiatives., • Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable as not all Project Manager, Portfolio Specialist have people management responsibilities, include:, • Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event, • Oversee workload of the team ensuring day to day understanding of capacity/pressure points, • Management of staffing assignments considering individual team members capacities and capabilities, • Management of personal development reviews for direct reports, • Lead and motivate direct reports, encouraging a productive and positive atmosphere, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact if you need accommodation at any stage of the recruitment process. • 5-7+ years in event management, corporate hospitality, or luxury concierge services, ideally in the financial or corporate sector with exposure to C-suite executives., • Proficient with Microsoft Office applications such as PowerPoint and Excel, • Experience with event management platforms (e.g., Cvent) to track attendees, budgets, and venue data for reporting and strategic planning., • Strong network and established relationships within the fine dining and hospitality industry in major cities; knowledge of key restaurants in global financial hubs is a plus., • Exceptional ability to build and maintain partnerships with high-end venues, vendors, and executive clients., • Ability to manage multiple high-touch requests simultaneously while maintaining precision and discretion., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM1 #LI-Hybrid FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

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