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Job Description Restoration Sales Representative Benefits/Perks • Fast Paced Environment, • Health Benefit Options Restoration Sales Representative Job Summary Initiate communication with individuals and organizations to arrange planned meetings and cultivate relationships with key decision-makers, ultimately resulting in referrals for customers requiring our restoration services. Our goal is to secure commitments from these potential referral sources. Additionally, we aim to foster strong connections with our existing customers and referral partners through regular phone and in-person interactions, ensuring their continued loyalty and support. By maintaining active engagement, we enhance customer retention and strengthen our network of reliable referral sources. Restoration Sales Representative Responsibilities • Identify potential new customers and referral sources., • Create and maintain sales route records., • Perform sales calls resulting in scheduled meetings with target referral prospects., • Gain commitment from customers leading to referrals of those in need of, • restoration services., • Complete weekly and monthly sales reports in a timely manner., • Attend weekly sales meetings., • Maintain phone and in-person contact with existing customers., • Maintain customer contact database., • Make group presentations to prospective organizations., • Consistent, effective involvement in trade, community, and networking, • Education and Experience: Associate degree in business, marketing, or related field with a bachelor’s degree preferred. Four (4) to six (6) years of experience with relationship selling to high-level executives., • Selling Skills: Understands and effectively applies the concepts of differentiation and adding value. Knows customer markets, the issues, and the challenges they face, and can translate that information into useful selling strategies. Builds long-term relationships that drive increased revenue and demand for services., • Financial Reports and Documents: Understands the concepts and content of financial reports: Profit Loss, Balance Sheet, and Cash Flow., • Mathematical Skills: Possesses strong math skills. Able to translate information regarding a prospect’s business into estimated revenue potential. Comfortable comparing actual performance to established plans for selling activity and revenue generation.

Job Description Are you a Long Term Care experienced, thoughtful, caring, driven Physical Therapist, and ready for a change? Considerations for those seeking Full Time, Part Time and PRN! Are you ready to have a voice at your new company, and not be just a number? Read on! Our client is rapidly growing provider of therapy services throughout the US. They have developed exciting new ways to improve rehab service, outcomes and communication, manage reimbursement, and help long-term care operators capitalize on opportunities. Their unique approach ensures rehab programs start right… and stay right. We are seeking Therapists to join the organization and become a part of their progressive team! The following outstanding benefits are offered to dedicated full time employees: • Phenomenal Culture, • Competitive Compensation, • Medical/Dental/Vision, • Supplemental Insurance Programs, • 401-K with Employer Match, • Advancement Opportunities, • Fun, friendly work environment, • Paid Time Off (PTO) Program, • Referral Bonuses, • and so Much more Must have current, unrestricted license, in state of practice For immediate consideration, please apply Today! Tons of additional opportunities always available, from Coast to Coast. See here for a highlight: Role of a Physical Therapist: Physical Therapists (PT) are health care professionals who diagnose and treat individuals of all ages, from newborns to the very oldest, who have medical problems or other health-related conditions that limit their abilities to move and perform functional activities in their daily lives. PTs examine each individual and develop a plan using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability. In addition, PTs work with individuals to prevent the loss of mobility before it occurs by developing fitness- and wellness-oriented programs for healthier and more active lifestyles. Physical therapists provide care for people in a variety of settings, including hospitals, private practices, outpatient clinics, home health agencies, schools, sports and fitness facilities, work settings, and nursing homes. State licensure is required in each state in which a physical therapist practices. The Physical Therapy Profession Physical therapy is a dynamic profession with an established theoretical and scientific base and widespread clinical applications in the restoration, maintenance, and promotion of optimal physical function. Physical therapists: • Diagnose and manage movement dysfunction and enhance physical and functional abilities., • Restore, maintain, and promote not only optimal physical function but optimal wellness and fitness and optimal quality of life as it relates to movement and health. As essential participants in the health care delivery system, physical therapists assume leadership roles in rehabilitation; in prevention, health maintenance, and programs that promote health, wellness, and fitness; and in professional and community organizations. Physical therapists also play important roles both in developing standards for physical therapist practice and in developing health care policy to ensure availability, accessibility, and optimal delivery of health care services. Physical therapy is covered by federal, state, and private insurance plans. Physical therapists' services have a positive impact on health-related quality of life. As clinicians, physical therapists engage in an examination process that includes: • taking the patient/client history,, • conducting a systems review, and, • provide interventions (the interactions and procedures used in managing and instructing patients/clients),, • conduct re-examinations,, • modify interventions as necessary to achieve anticipated goals and expected outcomes, and

Job DescriptionThe Role: This is a key role in how the service is delivered and perceived by ION Markets customers, with the Technical Account Manager acting as the customer's primary point of contact for the delivery of the service and taking responsibility for ION's service engagement with them. The successful candidate will work within the ION Markets Fixed Income division, joining the Fixed Income Technical Account Managers team, based in Jersey City, NJ.Key Responsibilities: • Through a positive constructive and consultative approach, the Technical Account Manager must work closely with teams across ION Markets to provide customers with a great experience of ION's service. The Technical Account Manager is backed up by Implementation, Development, Product and Support teams, and is responsible for:, • Ownership and presentation of the overall ION Markets service delivered to the customer and their perception of it, including the delivery of upgrades, maintenance, new services, migrations, change requests and day to day operations., • Maintaining a solid understanding of the customer's business, their ION Markets business flows, the markets and data setup, using this knowledge to provide business and functional expertise to the customer so they maximize the benefit from ION Markets services., • Relationship management with the customer's business, technology, support operations and compliance., • Management and ownership of the production service to ensure it is delivered to the customer in line with the contract, service definition and where applicable SLAs. Ensure production issues are resolved in line with clients’ priorities, assisting ION Markets teams through the provision of strong business domain expertise to assist in resolution., • Analysis and documentation of customer requirements to ensure such requirements are clearly understood, together with how the service supports the requirement. Where enhancements are raised then agreement with the Product Management team(s) to determine if/how they will be progressed, or the Service changed., • Management of the delivery of standard or BAU setup changes to hosted clients. Supervision of projects with clients, including the larger or non-standard changes for hosted clients, to assist the Project Management function with defining remediation plans and communicating with the client in presence of complex issues., • Management & communication of critical production incidents. Whilst support will manage critical incidents through to service restoration, the Technical Account Manager should expect to assist using their business domain expertise and customer relationship. The Technical Account Manager should expect to take the lead with communicating any postmortem activities, explanation and write up., • Manage multiple customers and deliveries at any one time, working constructively with relevant teams to ensure smooth delivery and compliance with the scope of work as per the contract, and drive priorities., • Help drive customer change working with the customer and the product teams to plan and prioritize. Ensure effective, consistent and structured communication with customers, including ensuring meetings are documented and actions circulated in line with standards and stored centrally., • Ensure all customer documentation and internal dashboards / workstreams / trackers are maintained to a high consistent standard in a timely manner for management review., • Maintenance and regular review of the customer roadmap and needs, communicating customer direction and service utilization internally to the relevant teams., • Provide expertise in the ION Fixed Income products to clients to help driving the adoption of the ION solutions in line with the clients’ business needs., • Develop and maintain strong relationships with other teams including Support, Implementation, Product Management, and Sales, • Positively represent ION Markets Technical Account Management to other ION teams and customersRequired Skills, Qualifications, and Experience:, • Strong communication skills across all organizational levels within both ION Markets and customer organizations, • Excellent interpersonal skills, with the ability to develop and maintain strong relationships with customers across multiple disciplines., • Extensive business knowledge in fixed income trading with first-hand experience at either financial institutes or technology companies working within the financial markets space., • Experience of delivering financial software services to customers and able to demonstrate a consistently high rate of customer satisfaction., • Strong analysis skills, ideally demonstrating an analysis background with the ability to create clear, tangible requirements when analyzing complex tasks., • Evidence of (or quickly develop a) good technical understanding of ION Markets applications and architecture, with the ability to confidently explain technical concepts to non-technical staff., • The ability to recognize when to get involved with customer service issues to either provide support / guidance or take control, and authoritatively manage difficult situations to their conclusion., • Experience in managing business critical production services for customers. The ability to manage and communicate a delivery plan and manage delivery negotiations effectively balancing ION's and the customer's objectives., • The ability to manage and deliver to multiple customers simultaneously often with demanding timescales., • Experience of successfully working with challenging customers and with complex business scenarios, demonstrating their own contribution to improve customer perception of the service and customer satisfaction., • The ability to remain calm under pressure particularly when faced with difficult situations, showing a flexible approach and an ability to confidently find a way through such situations., • Strong commercial skills with the ability to identify when requests are outside the service, ensuring chargeable work is accurately managed and reported to Finance., • Strong ownership of their brief, escalating where appropriate whilst still retaining responsibility for resolving issues and delivering the service. A results-oriented approach to service provision. • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.

Job Description About Northeast Power Dry Northeast Power Dry, founded in 1996, is a trusted leader in water and mold damage restoration services. Our mission is to provide fast, professional solutions to homeowners while fostering a positive, growth-oriented culture for our employees. As we continue to expand, we are seeking driven individuals who are passionate about customer service and motivated to grow their careers in a supportive team environment. Northeast Power Dry is hiring an Outside Sales Representative for a full-time position in New Jersey. This is a field sales position with paid training where you’ll be dispatched from home. No cold calling required! — this is a hot-lead, one-call close opportunity Location: Must be in New Jersey! What We Offer (Our Benefits) Health & Wellness • Comprehensive medical, dental & vision insurance (some plans fully company-paid), • 401(k) with company match up to 4%, • Competitive base pay + performance bonuses / uncapped commission (if sales), • Weekly pay (for hourly/salary/ field roles), • Travel reimbursement for work-related trips, • Paid Time Off (PTO), • Paid holidays + 1 floating holiday, • Sick time that carries over year to year, • Paid training and certification support, • Opportunities for advancement and career growth, • Company vehicle, gas card & iPad (for field roles), • Uniforms provided Key Responsibilities: • Meet with homeowners at in-home appointments to determine the scope of work and provide estimates for water and mold damage restoration services., • Close deals in a single visit using high-level sales techniques and customer relationship-building skills., • Provide homeowners with the best solutions for their restoration needs, offering excellent customer service as a Project Manager., • Manage remediation crews to ensure job compliance, progress, and customer satisfaction., • Communicate job status updates with customers, company management, and insurance carriers to ensure smooth project execution., • Respond within one hour of receiving a notice for new jobs to ensure timely communication., • 3+ years of sales experience, with a proven ability to meet and exceed sales targets and quotas., • Experience in remote sales or outside sales is a plus., • Blue-collar experience is a plus, particularly in fields like construction, remediation, or restoration., • Excellent communication skills with a focus on relationship building and customer satisfaction., • Computer skills required, with the ability to quickly learn new systems and software tools., • Basic math skills to calculate estimates and pricing., • Proficient in technology and comfortable using software tools for job management and reporting., • Valid driver’s license and reliable transportation to meet with customers., • Ability to work overtime as needed, including some holidays., • Ability to work independently and manage your time effectively. To learn more about our company, visit Northeast Power Dry - Water Damage & Water Removal Services We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #INDHG

Job Description Our client, a renowned architectural and engineering consulting firm, is actively seeking a Licensed Structural Engineer with experience in repair and restoration projects, specializing in high-rise buildings and façade systems. This opportunity, based in their Jersey City, NJ office, offers the chance to contribute your technical expertise to impactful projects that shape the built environment. As a Structural Engineer, you will play a pivotal role in performing various types of inspections, testing, and producing plans, specifications, and reports for clients. This is a highly technical position that supports architectural and engineering projects, requiring a deep understanding of structural analysis, building codes, and industry standards. Key Responsibilities: · Conduct on-site inspections, documenting existing conditions, performing field testing, photographing, and creating hand-sketches to observe and track work in progress. · Record accurate field measurements and perform calculations throughout the project duration. · Prepare professional written correspondence with clients and contractors, maintaining clear communication throughout the project lifecycle. · Understand investigation reports and bid documents to ensure accurate interpretation and implementation. · Communicate project status and proactively address any issues or discrepancies, escalating unresolved matters to supervisors as needed. · Maintain organized project records, files, drawings, and essential data for easy accessibility and future reference. · Collect post-project feedback to identify areas for improvement and contribute to the team's continuous growth. · Stay up-to-date with job knowledge and industry trends through educational workshops, professional publications, and active engagement in professional societies and networks. · Represent the company at events, seminars, and continuing education presentations, actively seeking marketing opportunities to promote the organization's presence in the industry. Qualifications: · Bachelor's degree in Structural Engineering from an accredited institution. · 4+ years of experience in the architectural/engineering consulting industry, with a focus on repair/restoration projects. · Licensed Professional Engineer (P.E.) credential is required for consideration. · OSHA-10 Certification for New Jersey. · Valid U.S. Driver's License, as the role requires travel to client sites.

About Metro Public Adjusting:Metro Public Adjusting helps property owners maximize insurance settlements after storm, water, fire, or other property damage. We provide expert advocacy with a focus on exceptional client service. Position Overview: We are seeking a motivated Outside Sales Representative to generate new business, build client relationships, and partner with our claims team. This is a field-focused, commission-driven role with high earning potential. Key Responsibilities: Generate leads in residential and commercial property claims markets. Meet clients on-site to assess property damage and explain our services. Develop and maintain referral networks (contractors, brokers, restoration pros). Collaborate with claims adjusters to ensure seamless client service. Achieve monthly/quarterly sales targets. Qualifications: Experience in outside/territory sales, business development, or consultative selling; insurance/public adjusting experience a plus. Excellent communication and interpersonal skills. Self-motivated and results-oriented Valid driver’s license and reliable transportation. Willingness to travel as required. Public Adjuster license a plus; training provided if not licensed. Compensation: Average earnings: $50K–$65K. Uncapped commission structure — seasoned earners: $150K–$250K+. Benefits & Perks: Full training in public adjusting and claims advocacy. Marketing support and lead generation assistance. Career growth into senior sales or leadership roles. Flexible schedule Strong support team How to Apply: ✅ Step 1: Submit your resume and schedule a Job Overview Session using this link: This session will give you a better understanding of the role, our company, and job details. ✅ Step 2: After attending the Job Overview, you will be scheduled for a one-on-one interview.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development Administrative Support: Manage and maintain the CEO's schedule, appointments, and meetings. Answer and direct phone calls, manage correspondence, and prepare documents. Organize and maintain reporting logs and CRM entries. Provide general administrative support to staff. Sales and Marketing Coordination: Assist in marketing material creation, data analysis, and event planning. Supervise call answering services, ensuring efficient lead qualification. Work with marketing agencies to maximize ROI on marketing spend, including Google Ads and other lead generation efforts. Project Management: Lead and assist in projects, including onboarding new vendors and subcontractors. Develop and maintain workflows in the project management system. Track project progress and ensure timely completion of tasks. Executive Assistance: Act as a point of contact between the CEO and internal/external stakeholders. Conduct research, prepare reports and presentations, and handle confidential information. Oversee regulatory filings and ensure compliance when needed. Assist with company acquisitions and other strategic initiatives. Financial Oversight: Work with accounting and bookkeeping personnel. Ensure maximum ROI on marketing spend. Utilize QuickBooks Online and other software for financial tracking and reporting. Additional Responsibilities: Onboard new vendors and subcontractors, including building out workflows and tracking progress. Supervise call answering services. Learn the company's products and services to effectively supervise call answering and other tasks. Assist with call qualification to ensure only the most qualified calls are scheduled. Work with marketing agencies to ensure they are maximizing resources for lead generation, including Google Ads. Identify opportunities for improvement and bring them to the CEO's attention. Qualifications Bachelor's degree required. 5-10 years of administrative/management/consulting experience preferred. Excellent experience with software, negotiating, and management skills. Excellent multitasking and analytical skills. Heightened level of initiative with a proven track record of building and taking extreme ownership of initiatives with proven results they can speak to. Strong organizational skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace and project management software. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Positive attitude and willingness to learn and grow with the company. Familiarity with sales, marketing, and construction/restoration industries is a plus. Experience with QuickBooks Online is a plus. Great attention to detail. Flexible work from home options available.

Job Description Avarga is hiring a Senior Construction Project Manager to lead building envelope and exterior restoration projects across the NYC metro area. This is a hands-on, ownership-driven role for a PM who shows up early, communicates constantly, and takes full responsibility for results. You will be given clear authority, practical systems, and direct access to ownership so you can focus on running the work — not chasing information or cleaning up avoidable mistakes. Compensation • Starting salary: $100,000/year, with a 90-day performance review and the opportunity for a compensation increase based on achievement of defined goals and performance metrics. Benefits • Health Insurance, • Paid Time Off (PTO), • 401(k) retirement plan, • Company vehicle or travel reimbursement (project-dependent), • Long-term growth opportunity within a field-focused construction team What You’ll Own • Full lifecycle ownership from preconstruction through closeout, • Daily coordination of field operations, subcontractors, inspections, and safety, • Lead all client and engineer meetings — you represent Avarga, • Proactive, frequent client communication (updates, photos, risks, next steps), • Cost tracking, billing alignment, subcontractor invoices, and change orders, • Problem-solving in occupied, logistically tight NYC buildings What We’re Looking For • 7+ years managing façade, building envelope, or exterior restoration projects, • Strong understanding of NYC building codes, DOB / FISP, and inspection workflows, • Proven ability to manage multiple projects at once without things slipping, • Reliable morning presence in the office or on-site, • Clear, proactive communicator — there is no such thing as too much communication, • Comfortable directing subcontractors and holding them accountable Tools & Systems (Preferred) • Sage, Bluebeam, CompanyCam, Google Drive, Slack, • Procore experience is a plus, not required ⚠️ This Role Is NOT for You If: • You prefer remote work or flexible start times, • You rely on subcontractors to handle client or engineer meetings, • You communicate only when asked, • You are used to managing only 1–2 projects at a time, • Client satisfaction is not your strong suit — if client satisfaction is not a priority for you, do not applyCompany DescriptionWe are intentionally positioning ourselves as a disruptor in the building envelope and restoration industry, leveraging innovative systems, technology, and a field-first mindset to do things better, faster, and more transparently than the status quo. If you want to be part of a company that's raising the bar and shaping the future of this industry, you should be part of it.We are intentionally positioning ourselves as a disruptor in the building envelope and restoration industry, leveraging innovative systems, technology, and a field-first mindset to do things better, faster, and more transparently than the status quo. If you want to be part of a company that's raising the bar and shaping the future of this industry, you should be part of it.

Energy Efficiency Program Support Manager Newark, NJ- HYBRID 12+ month contract Pay: $70 per hour Job Summary Manage employee performance Ensure vendor and employee compliance with safety protocols and practices Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services Enhance program delivery/customer experience and resolve business/customer issues Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs Provide oversight for business controls, process improvement and compliance Ensure accurate invoice processing Identify and implement process improvements and automate where possible Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations Prepare and present program and project status reports to senior management Assist with special projects as necessary This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations Job Responsibilities Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed. Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues. Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible. Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program and project status reports to senior management. Job Specific Qualifications Required: B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field. Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience Management/leadership experience working with cross-functional teams Valid US driver's license Desired: Certified Energy Manager (CEM) certification MBA or Advanced Degree

Job Description Role: Crew Chief - Restoration Benefits and Perks: • Competitive Salary Responsibilities: • Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards., • Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services., • Conduct quality control inspections to ensure adherence to IICRC standards and company protocols., • Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations., • Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards., • Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training., • Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction., • Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators., • Assist in developing and implementing new procedures to streamline operations and improve service delivery., • Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order., • Preferred Certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in WRT (Water Restoration Technician), CCT (Carpet Cleaning Technician), and AMRT (Applied Microbial Remediation Technician)., • OSHA 30 Certification., • Minimum of 3-5 years of experience in water restoration and carpet cleaning operations., • Proven experience in team management and leadership roles., • Strong organizational, communication, and customer service skills., • Ability to work in a fast-paced, hands-on environment, handling multiple projects at once. Apply now! Company DescriptionAn opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Job Description POSITION DESCRIPTION Position: Construction Project Manager Department: Office of Property Management Reports To: Executive Director of Property Management Classification: Exempt General Description Researches, plans designs and manages building and related projects for the Archdiocese. Assists Real Estate Manager in building sale and lease transactions. Specific Duties/Responsibilities The following specific responsibilities are representative of the duties required in this position. They may be unilaterally but reasonably changed based on the working environment and departmental needs. • Calculates cost and determines feasibility of projects., • Represents owner in obtaining and coordinating bids and awarding construction projects., • Administers construction contracts and conducts regular periodic on-site observation and coordination of work during construction to monitor progress., • Performs short- and long-term evaluations of facility needs., • Prioritizes project scheduling. Negotiates change orders, • Coordinates active workload of approximately 35 or more projects., • Other duties as assigned. Qualifications/Skills • Ability to work effectively as part of a project team with commitment to customer service., • Strong communication skills., • Familiarity with facility construction and restoration necessary., • Must possess or obtain valid New Jersey asbestos building inspector license., • Must have valid NJ Driver’s License and clean driving record. Education and/or Experience (Preferred) • College degree in engineering/architecture preferred. Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rev. 03/2025 Monday - Friday, 8:45 AM - 4:45 PM 35 hours weekly, BENEFITS: A) Health Insurance B) Dental Insurance C) Life Insurance D) Pension E) Disability and F) Voluntary 403b Plan

Job Description What will you do? • Supporting IT equipment in large corporate environment, • Desktop/laptop tech support (Mac and PC), • Windows 7/10 operating systems, • Support mobile devices, printers, scanners, wireless, VPN, etc., • IMAC Support - IT equipment Install/Move/Add/Change, • Maintain repairs, spare parts, and components, • Research and troubleshoot problems, • Maintain system configurations and documentation, • Track and resolve customer incidents and requests through the client's ticketing tool, • Troubleshoot and resolve hardware and software issues for Windows devices, • Backup, restoration, and migration of user data, • Smart Hands support with networking, server, and telecommunications technologies, • Printer and peripheral device support, • Inventory management of IT assets including asset auditing, • Ability to research and follow appropriate KB articles, • Ability to work on-call and other after-hours support needs, • May provide Executive support, • Various other tasks associated with deskside services, • May need to be available to provide support at other client locations as needed, • Other duties as assigned What do you need to succeed? • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware, • Able to uphold a positive attitude at all times, even under stressful conditions, • Experience supporting remote facilities and users, • Excellent verbal and written communication skills, • High level of professionalism and strong personal interaction skills, • Ability to perform in-depth research and troubleshooting for complex technical issues, • Ability to prioritize and complete all work tasks with minimal supervision, • Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds, • Ability and willingness to learn new technologies, • High School Diploma (required), • Deskside / Desktop / End User Computer experience, ideally in a corporate environment, • Proven ability to handle challenging, rapid-response user support, • Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics • A+ Certification, • Microsoft Certified Professional (MCP), • ITIL Foundations, • Lean Six Sigma Job Requirements: Current Drug & Alcohol Test Background Check • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware, • Able to uphold a positive attitude at all times, even under stressful conditions, • Experience supporting remote facilities and users, • Excellent verbal and written communication skills, • High level of professionalism and strong personal interaction skills, • Ability to perform in-depth research and troubleshooting for complex technical issues, • Ability to prioritize and complete all work tasks with minimal supervision, • Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds, • Ability and willingness to learn new technologies, • High School Diploma (required), • Deskside / Desktop / End User Computer experience, ideally in a corporate environment, • Proven ability to handle challenging, rapid-response user support

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Lead projects and team members when needed., • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • 5+ years of experience in application, technical support., • Some experience as a team lead is preferred, • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality