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Job Description Position Overview The Crew Chief plays a pivotal role in coordinating and executing restoration projects with a focus on customer satisfaction, safety, and efficiency. As a front-line representative of the SERVPRO® brand, the Crew Chief will lead and manage production technicians, ensure high-quality service delivery, and maintain a safe work environment. This position requires hands-on leadership and technical skills, ensuring projects meet customer expectations and are completed on time. Responsibilities • Facilitate a positive customer experience, ensuring clients are satisfied with services rendered., • Communicate clear expectations to production technicians, providing supervision and guidance throughout the project., • Coordinate and perform restoration tasks as scheduled while ensuring quality control and timely completion., • Identify safety hazards, implement safety and risk management measures, and oversee adherence to safety and risk management guidelines on job sites., • Maintain accurate and detailed job files, including project progress, materials used, and services provided., • Control labor and consumable usage, ensuring efficient use of resources while protecting company assets., • Coach and train production technicians, helping them develop skills and adhere to best practices., • Provide regular updates to the production manager and office staff about project progress, challenges, and needs., • Perform daily, weekly, and monthly maintenance of vehicles and equipment, and oversee facility and grounds maintenance, as assigned., • Continuously enhance production expertise, staying up-to-date on restoration services, cleaning products, and equipment., • High school diploma or equivalent, • Minimum of 3 years of experience in cleaning, restoration, or construction, and supervisory experience is required. The role involves managing, leading, and mentoring a team, ensuring that tasks are completed efficiently, maintaining quality standards, and fostering a collaborative and productive work environment., • Strong oral and written communication skills. Bi-lingual abilities are a plus., • Tech savvy with a solid understanding of restoration processes, tools, and equipment., • IICRC certifications preferred (WRT, ASD, AMRT, SMOKE & ODOR, BIO-HAZARD, OSHA 10 & 30)., • Must possess a valid driver’s license, reliable transportation, and a clean driving record. The ability to maintain a satisfactory driving history throughout employment is required, unless reasonable accommodations are needed in accordance with applicable law., • Ability to stand and walk for extended periods, climb ladders, work at ceiling heights, and navigate tight spaces such as crawl spaces and attics., • Capable of repetitively pushing, pulling, lifting, and carrying objects, including working overhead,, • Ability to move items up to 50 pounds independently and up to 100 pounds with assistance., • Ability to work long hours, including performing physically demanding tasks in confined or challenging environments., • Employees in this position may be required to work additional hours, including evenings or weekends, as needed to meet project deadlines, • Participate in the on-call rotation

Job Description Job Description Servpro Team Fabiani, a leading restoration company serving eastern Pennsylvania and southern New Jersey, is seeking a passionate Contents Restoration Specialist to join our growing team. In this exciting role, you'll play a pivotal role in expanding our contents restoration division. You will leverage your skills to their fullest potential, contributing to the success of a thriving business within a dynamic industry. We offer a unique opportunity to develop new skills and advance your career while helping our community recover from disasters. Responsibilities: · Conduct initial project intake, gather information, and create project scopes. · Prepare accurate and detailed estimates for content restoration services. · Manage client communication throughout the restoration process, providing updates, addressing questions, and ensuring a positive experience. · Schedule appointments for content pack-out, cleaning, restoration, and delivery. · Oversee project timelines and budgets, identifying and addressing any potential delays or cost overruns. · Ensure compliance with all industry regulations and standards. · Handle accounts receivable tasks, including invoicing and payment processing. · Maintain and manage content restoration software. · Perform other administrative duties as assigned. Qualifications: · Minimum 2 years of experience in a customer service and/or administrative role. · Strong organizational and time management skills. · Excellent communication and interpersonal skills, with the ability to build rapport with clients, vendors, and crew members. · Proficient in Microsoft Office Suite (Word, Excel, Outlook). · Experience with project management software a plus. · Prior experience in the contents restoration industry preferred, but not required. · Ability to work independently and as part of a team. · Strong attention to detail and a commitment to quality service

Job Description The production technician performs production processes to fulfill the service needs of individual restoration projects and maintains the professional appearance of SERVPRO equipment, as well as an assigned service vehicle. By providing quality, consistent, efficient work, the production technician represents the best in the cleanup and restoration industry. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!” Primary Responsibilities • Inventory and load the work vehicle with equipment, products, and supplies needed for each project. Maintain a clean and organized vehicle and clean equipment appearance., • Prepare rooms/areas for work activities. Set up staging area and equipment for each project., • Perform production processes as directed., • Adhere to safety and risk management guidelines at all times., • Communicate with crew chief and other technicians to maintain efficient production processes., • Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance. Position Requirements • Effective oral communication. Spanish speaking is desirable., • Basic math skills, • Experience in cleaning/restoration preferred, • High school diploma/GED, • IICRC certifications preferred, • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance, • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics), • Ability to sit/stand/walk for prolonged periods of time, • Ability to repetitively push/pull/lift/carry objects, • Ability to work with/around cleaning products/chemicals, • Ability to travel locally and out of state when necessary, • Ability to successfully complete a background check subject to applicable law

Emergency Restoration And Disaster Recovery Technician.Provides emergency restoration and disaster recovery services to customers following assigned work orders provided by the Lead Technician/Crew Chief.Performs water/fire/smoke damage and mold remediation repair as directed by supervisor to includ

Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members.

Disaster Restoration Supervisor.Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities.Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures.Explains processes use

ServiceMaster Restore Job Opportunity.ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions.Our company is locally owned and employs team members who in the com

Provides emergency restoration and disaster recovery services to customers following assigned work orders provided by the Lead Technician/Crew Chief.Performs water/fire/smoke damage and mold remediation repair as directed by supervisor to include water extraction, pack-out of contents, removing/disp

A successful Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restoration activities. The Fire Restoration Technician prepares and reviews documentation to include notes, photos a

A successful Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restoration activities. The Fire Restoration Technician prepares and reviews documentation to include notes, photos a

Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities.Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures.Explains processes used to complete active jobs and ne

Job Description Job Summery Servpro Team Fabiani, a premier restoration company serving eastern Pennsylvania and southern New Jersey, is seeking a driven Contents Restoration Project Manager to join our growing team. In this leadership role, you'll be responsible for maximizing opportunity, ensuring smooth project execution, and fostering exceptional customer service during a time of need. This position offers the opportunity to take ownership of your projects, capitalize on new business opportunities, and make a real difference in the lives of our clients. We are looking for a project manager with a competitive mindset, a commitment to excellence, and a proven track record in the contents restoration industry. Responsibilites · Conduct thorough initial inspections and educate clients on the restoration process. · Develop detailed project scopes, outlining the work required and ensuring client expectations are met. · Coordinate seamlessly with vendors and in-house labor to ensure efficient project completion. · Capture accurate data throughout the restoration process for accurate estimates and reporting. · Secure adjuster approvals for project scopes, expediting the restoration timeline. · Manage all project documentation, ensuring clear communication and adherence to regulations. · Develop and maintain project budgets, ensuring cost-effectiveness and client satisfaction. Qualifications · A competitive and growth-oriented mindset, always seeking to improve processes and results. · Exceptional customer service skills, demonstrating empathy and clear communication throughout the project. · Strong organizational and time management abilities, ensuring projects stay on track and budgets are met. · Excellent communication skills, fostering positive relationships with clients, vendors, and internal teams. · Proven experience in the contents restoration industry is required. · A college degree in a related field (e.g., business administration, project management) is preferred, but not required. · Project management experience is preferred, but not required.

Job Description Position Overview The Business Development Representative will focus on identifying and pursuing new business opportunities while fostering and maintaining strong relationships with potential clients. This role is responsible for meeting and exceeding sales targets, closing deals, and contributing to the long-term success of our organization by building lasting client partnerships and providing exceptional customer service. This is a challenging and rewarding position for a motivated, persistent, strategic thinker who thrives in a fast-paced environment and is driven to achieve success, Responsibilities • Identify and pursue new business opportunities through market research, networking, cold-calling and proactive outreach, • Build and nurture strong relationships with prospective clients, ultimately driving new business and closing deals, • Consistently meet and exceed monthly and quarterly sales targets, • Deliver exceptional customer service and support throughout the sales process, • Collaborate with other teams to ensure smooth onboarding and successful implementation for new clients, • High school diploma or equivalent, • Minimum of 2 years of experience in sales or business development., • Proven success in consistently meeting or exceeding sales targets, • Exceptional communication and interpersonal skills., • Strong organizational and time-management abilities essential for meeting sales targets., • Experience thriving in a fast-paced, high-growth environment., • Capable of working independently as well as collaborating effectively within a team., • Leverage strategic thinking, strong analytical, and problem-solving skills to identify new business opportunities and develop impactful sales strategies., • Previous experience in the restoration or service industry is preferred., • Proficiency in with CRM software and sales automation tools is a plus and highly beneficial, and experience in the software or technology industry will be an advantage., • Must possess a valid driver’s license, reliable transportation, and a clean driving record. The ability to maintain a satisfactory driving history throughout employment is required, unless reasonable accommodations are needed in accordance with applicable law., • Ability to travel locally, with occasional out-of-area and overnight travel as needed.

Job Description Summary Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports. Primary Roles and Responsibilities • Call Intake & Dispatch, • Receive and enter lead calls and job referrals (FNOL), • Perform excellent customer service, • Dispatch & Track Lead calls, • Perform general administration, • Job File Coordination, • Monitor job file status, • Monitor job file audit status, • Maintain job file WIPs, • Monitor and ensure client requirements are followed, • Job File Documentation, • Review and validate initial field documentation, • Create preliminary estimate, • Perform daily job file coordination, • Perform job file backup, • Job File Communication and Reporting, • Maintain internal communications, • Maintain external communications, • Prepare job file reports, • Job File Communication and Reporting, • Complete and review job file documentation for final upload and the audit process, • Complete job file audit process, • Perform job close-out Necessary Experience and Skill Set • A minimum two years of business experience, • Working knowledge of current business software technologies, • Superb customer service, administrative and verbal and written communication skills, • Experience in the commercial cleaning and restoration or insurance industry is desired, • Experience in writing estimates and the job file process