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Traveling Clinical Restoration Nurse (RN) Centers Health Care is looking to hire a Traveling Clinical Restoration Nurse (RN) who will support our nursing homes across upstate NY. Extensive overnight travel is required! RN license along with prior experience in a long-term care environment is required! DUTIES: * Perform functions as delineated under the scope of practice as a Registered Nurse (RN) * Conduct clinical audits as directed, correct findings as applicable * Identifies areas of clinical improvement, develop systemic restoration to correct identified areas * Maintain focus on quality improvement * Report findings to the facility Director of Nursing, Facility Administrator, Clinical Restoration Team Leader or designee REQUIREMENTS: * 3+ years of work experience as an RN in a skilled nursing environment * Prior nursing management experience is a plus * Knowledge of Point Click Care Electronical * Active RN license in good standing * Excellent attention to detail; ability to function independently with minimal oversight * Strong level of accountability * Extensive Travel including overnight stays is required

HonorVet Technologies is seeking a travel nurse RN Telemetry Med Surg for a travel nursing job in 43 New Scotland Ave, Albany, New York. Job Description & Requirements • Specialty: Telemetry, • Discipline: RN, • Start Date: 01/05/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights Job Description \t • Ability to care for patients with multiple co-morbidities, requiring strong knowledge of all body systems\t, • Frequent care for patients with:\t, • Fresh amputations\t, • Vascular wounds\t, • Extensive vascular surgeries requiring blood-flow restoration\t, • Education and training provided, including (but not limited to):\t, • Wound care\t, • Wound-Vac management\t, • Central line care\t, • Telemetry\t, • BLS\t, • ACLS\t Founded in 2015, HonorVet Technologies stands as a Service-Disabled Veteran-Owned Small Business (SDVOSB), proudly certified by NaVOBA and the U.S. Department of Veterans Affairs. Our mission goes beyond staffing—we are committed to transforming lives by addressing the critical unemployment challenges faced by veterans. As a Joint Commission-certified clinical staffing agency, we deliver unmatched expertise in placing top-tier healthcare professionals—RNs, LPNs/LVNs, CNAs/CMAs, and NPs—across diverse facilities, including hospitals, clinics, rehabilitation centers, old-age homes, schools, correctional facilities, and more. At HonorVet, we don't just fill roles; we bridge gaps, uplift communities, and honor the ones who served. Benefits • Vision benefits, • License and certification reimbursement, • Continuing Education, • Medical benefits, • Wellness and fitness programs, • Dental benefits, • Guaranteed Hours, • Mileage reimbursement, • Referral bonus, • Bereavement, • Holiday Pay, • Sick pay, • Retention bonus

Job Description Damage Assessor – Job Description American Resources, LLC Position Type: 1099 Independent Contractor Industry: Utility / Storm Response / Emergency Field Services Travel: Required during storm events Schedule: On-call / As needed (not full-time) Position Overview A Damage Assessor is responsible for assessing, documenting, and reporting damage to electrical utility infrastructure following storms, natural disasters, or emergency events. Damage Assessors work in the field—often under challenging conditions—to quickly and accurately identify hazards, collect data, and support utility crews in restoring power safely and efficiently. This role is vital to storm response operations and requires strong observation skills, reliability, and a commitment to safety. Key Responsibilities • Survey and assess damage to electric utility equipment, including:, • Downed wires, • Broken poles, • Damaged transformers, • Crossarms, insulators, and hardware, • Trees or debris impacting lines, • Document all findings using:, • Utility-provided forms, • Mobile apps or tablets, • Photographs and GPS coordinates, • Report hazards promptly and accurately to utility dispatch or designated supervisor., • Identify and categorize damage using utility standards and guidelines., • Provide detailed and clear information to assist repair crews in efficient restoration., • Work safely around energized lines and hazardous storm conditions (without performing electrical work)., • Communicate effectively with dispatch, line crews, first responders, and the public., • Travel to assigned locations during storm events, sometimes with short notice., • Follow all company and utility safety requirements at all times. Safety Responsibilities • Maintain situational awareness around downed wires, traffic, and storm debris., • Wear required PPE, including high-visibility apparel, boots, gloves, and hard hat., • Never touch or handle electrical equipment., • Establish safe distances from hazards while assessing damage. Qualifications • Valid driver’s license, • Ability to travel to storm sites, • Ability to work long hours in unpredictable weather, • Strong communication and note-taking skills, • Ability to follow instructions and utility guidelines carefully, • Experience in utility, construction, forestry, or field inspection roles, • Previous storm response experience, • Basic knowledge of electrical distribution systems (not required but helpful) Compensation • Paid hourly or per-diem structure depending on deployment, • Storm events may include:, • Premium rates, • Guaranteed daily minimums

Job Description Lead Carpenter - Window and Door Installation Team • +/- 5 years experience installing Metal and Vinyl Windows and Custom Doors, • Ability to Lead a team of 2-3 personnel to install 7-10 windows daily, • Valid Driver's License required, • Availability to work Monday to Saturday, • Good attitude & work ethic, • Cooperative TEAM player, • Open to travelCompany DescriptionTrinCa Construction LLC offers a personalized and professional approach to Residential Property Restoration and Renovation. We are currently seeking 1 Lead Carpenter and 1 Helper for Window and Door Installation in the Capital Region.TrinCa Construction LLC offers a personalized and professional approach to Residential Property Restoration and Renovation. We are currently seeking 1 Lead Carpenter and 1 Helper for Window and Door Installation in the Capital Region.

Job Description Overview Join our dynamic team as a Wire Down Guard and become a vital part of maintaining a safe, secure, and orderly environment. A Wire Down Guard (also called a “downed wire guard,” “wire watcher,” or “site safety guard”) is responsible for protecting the public and utility workers when electrical wires fall, usually due to storms, vehicle accidents, or equipment failures. Their main mission is public safety, making sure no one gets near the hazard until a qualified line worker arrives to make the scene safe. Wire Down Guards are essential in storm response operations, emergency deployments, and utility restoration events. Please note: This position is a 1099 independent contractor role and is not a full-time employment position. Duties • Arrive promptly and identify all potential hazards., • Maintain constant visual observation of the downed wire., • Prevent anyone from approaching the hazard., • Remain on-site until a qualified crew (line workers) arrives., • Redirect traffic or coordinate with law enforcement if needed., • Wear proper PPE (Hi-Vis vest, gloves, boots, hard hat depending on utility guidelines)., • Never touch wires., • Keep a safe distance at all times., • Know the company’s emergency procedures., • Create a safe perimeter around the downed wire using cones, tape, or barriers., • Ensure no pedestrians, vehicles, or bystanders enter the danger zone., • Valid Driver's License, • Strong observational skills with the ability to remain alert during long shifts., • Excellent communication skills for interacting with team members, visitors, and emergency responders., • Ability to handle stressful situations calmly and decisively while maintaining professionalism at all times., • Ability to stand for long periods, • Calm under pressure, • Basic understanding of utility safety rules, • Professional interaction with public and emergency respondersCompany DescriptionAmerican Resources, LLC provides utility support services across the United States, including storm response, wire down guarding, and damage assessment. We partner with utility companies to help restore power safely and efficiently after storms and emergencies. Our mission is to deliver dependable field support with trained, safety-focused personnel.American Resources, LLC provides utility support services across the United States, including storm response, wire down guarding, and damage assessment. We partner with utility companies to help restore power safely and efficiently after storms and emergencies. Our mission is to deliver dependable field support with trained, safety-focused personnel.

Job Description Who We Are: At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you'll be contributing to a company that values results, integrity, and putting customers first. Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization Guardian Restoration Partners, an Alpine Investor Platform, is leading transformative change in the restoration and mitigation industry. Alpine Investors is a people-driven private equity firm dedicated to investing in fragmented industries across the U.S. Named to Inc.'s List of Founder-Friendly Investors for five consecutive years, Alpine creates value by honoring the legacy of founders and transforming their companies into enduring, high-growth businesses. Our portfolio companies thrive through strategic consolidation, technology advancement, and operational support. By leveraging this approach, one of Alpine's portfolio companies has achieved impressive results, scaling from $0 to $2 billion in just four years with over 300 acquisitions, all while preserving founders' legacies. What we need: We are seeking a General Manager (GM) who will play a pivotal leadership role within our restoration partner brands. As a GM, you'll oversee all aspects of daily operations, holding full accountability for the location's performance and success. You will drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management. Your goal will be to achieve world-class operational standards and inspire others to do the same. This role includes full ownership of the operating P&L for the partner organization, where you'll be responsible for driving organic business growth and achieving revenue targets. You'll play a critical role in shaping and executing strategies to expand market share, optimize sales performance, and maximize profitability. With the support of leaders from the parent company, the CEO, and a network of other GMs, you'll have the resources to deliver exceptional service, drive efficiency, and implement innovative solutions in a dynamic environment. If you are a results-oriented leader who thrives on driving sales, delivering revenue growth, and motivating teams to achieve operational excellence, we'd love to hear from you. Key Responsibilities: • Oversee all operational aspects of the assigned partner locations, ensuring alignment with Guardian's standards and goals., • Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L., • Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty., • Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability., • Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment., • Provide referrals of top talent to improve the organization, contributing to long-term growth and development (GM's, Partner Leaders, etc.), • Identify growth opportunities within 60 days and ensure action items post-deal closure are outlined and in action within 90 days, • Drive brand recognition within the community to become the partner of choice for restoration services, • Bachelor's degree in Business Administration, Management, or a related field; MBA preferred., • Minimum of 8 years in a senior operational leadership role, ideally within the restoration or service industry., • Proven ability to drive operational improvements, sales, and achieve financial targets., • Exceptional leadership, interpersonal, and communication skills., • Ability to travel as needed (quarterly meetings in Denver)., • Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference., • Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation., • Health, Dental, and Vision Insurance, • 401k Why Join Us? As part of the Alpine Investors portfolio, Guardian Restoration Partners is a dynamic, growth-oriented team where your impact will directly shape our success. We foster a collaborative and supportive environment that champions both personal and professional development, with ample pathways for career advancement. This role offers an exceptional opportunity to take ownership within a high-growth business, supported by a private equity firm renowned for building scalable, resilient companies. You'll have the autonomy to make strategic decisions, inspire and build a passionate team, and leverage the resources needed to bring an ambitious vision to life. If you're a driven, results-focused leader who thrives in dynamic settings and is motivated by the opportunity to create something extraordinary, we'd love to connect with you. Location: Albany, NY Compensation: Guardian is committed to fair and equitable compensation practices. For this position, the pay range is $175,000- $215,000 plus annual bonus and equity. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time. Ongoing opportunity for a GM: At Guardian Restoration Partners, we are always seeking top talent to build our pipeline of future General Managers for upcoming acquisitions. These are pivotal leadership roles, and we are committed to finding exceptional candidates who align with our values and ambitious growth trajectory. If you are a results-driven leader with a strong customer-first mindset, we encourage you to apply. Applications are reviewed on a rolling basis, and the opportunity remains open as we identify the ideal candidates for our partner's leadership teams. Equal Opportunity Employer: At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.

Mandatory: IBM DB2 Administration, Data Modeling, Linux Desired: IBM InfoSphere DataStage, GCP Technical skills: DB2 LUW Database server installation, configuration and upgrade on Linux servers. Database disaster recovery setup (HADR). Database server encryption using DB2 native encryption and IBM Guardium. Manage database authentication and authorization. Database monitoring and performance optimization; db2expln, db2advis, db2top, db2diag, db2pd etc. Database backup and log management; database restoration from incremental/full backup image. Database storage space (tablespaces) and memory (bufferpools) management; database capacity planning. Design and implement database changes according to business requirement; roll-out changes to various database environments with releases. Data movement across various database environments. Triggers/Stored procedure/Functions/indexes creation based on application requirement. Logical data modelling and ERD generation using Erwin. Data loading and error resolution using load and import utilities. Data Profiling and cleansing using SQL statements. Perform database maintenance activities such as runstats, reorg, snapshots, prun logs etc. Knowledge of bash/shell scripting and cron scheduling. Basic knowledge of ETL and associated processes. The Business Development Managerposition is a key sales role within the TCS Retail & CPG Unit sales team for North America, responsible for executing regional sales and business development strategies for target companies within the Retail & CPG Unit. The candidate will play a hunter role, responsible for acquiring new clients for TCS. The candidate will target sales of TCS’s entire portfolio of IT Outsourcing services including Consulting, BPO, ADM, IS and Engineering Services for targeted firms. The position’s primary responsibility is to achieve new sales results for TCS’ services in the sales regions identified above. The candidate will develop revenue-producing relationships with decision-making CxO level executives at targeted firms, as well as drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution. The role is supported by on-site and offshore Pre-Sales & Solutioning teams. Responsibilities Achieve monthly, quarterly and annual sales targets established by the Retail & CPG Sales Head and execute business development, offering positioning and sales strategies as a member of the sales team for North America. Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline. Personally develop strong, long-term relationships and referrals with senior management at targeted firms Manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, multi-day client workshops, RFP submission, negotiation and deal signing. The candidate is the focal point for all communication and sales activities with prospects and customers. Work in close collaboration with TCS’ presales team & delivery teams to ensure that proposed offerings and services fully meet customers’ business and technology needs. Provide support to customers during initial phases of an engagement. Follow up and ensure total client satisfaction through the life cycle of the relationship. Support the team’s market research and competitive positioning analysis in partnership with regional presales, marketing and product development staff. Adhere to all TCS Sales, Human Resource, and corporate ethical policies, standards and guidelines. Demonstrate strong personal communication and presentation skills to establish interest, credibility and trust. Skill and Experience Requirements Strong hunter profile with a proven track record of success in selling technology outsourcing services into the Retail & CPG Industry Demonstration of a consistent over-achievement of client acquisition and sales revenue targets. At least 8 years of experience in selling IT services within the region, preferably working in a leading IT services & products firm with prior experience of working with offshore teams. Strong local contact base and access to alumni, local associations, industry associations within the region. Good understanding of the Retail & CPG industry. Experience with vendor selection processes including RFI and RFP issuance and response management; Experience of working on opportunities run by Third Party Advisory Firms such as TPI, Equaterra , etc Understanding of customer decision making criteria as it pertains to offshore services, consulting, enterprise solutions Ability to maintain strong sales management focus during sales cycles that are typically six months to one year in duration. Demonstrated ability to manage often complex negotiations with senior-level business and technology executives at leading Retail & CPG Companies. Thorough command of English, both written and spoken. Travel Requirements The candidate is expected to travel regularly to regional prospect and customer locations to support lead generation, sales presentations, contract negotiations, engagement implementation, and ongoing relationship building. Education Requirements Bachelor’s degree required.

Job DescriptionEstimator (Water, Fire & Construction Projects)Overview An established restoration and construction firm is seeking an experienced Estimator to join its growing team in Albany, NY. This role is ideal for a detail-oriented professional with a background in restoration and construction estimating who thrives in a fast-paced, hands-on environment. The Estimator will play a key part in producing accurate, competitive project estimates and ensuring successful project outcomes across water, fire, and general construction work. Note: Candidates must be based in or willing to relocate to Albany, New York State. The Role The Estimator will be responsible for preparing and reviewing detailed cost estimates for restoration and construction projects. Working closely with project managers, insurance adjusters, and clients, this individual will ensure estimates are accurate, compliant, and aligned with project goals. The position offers an opportunity to work on diverse projects and grow within a supportive and expanding team. Responsibilities * Conduct site visits and review project scopes to collect necessary data for estimates. * Prepare detailed, timely cost estimates for water, fire restoration, and construction projects. * Collaborate with project managers, adjusters, and clients to refine project scopes and pricing. * Utilized estimating software (preferably Xactimate) to generate estimates and reports. * Track budgets, monitor changes, and update cost projections as projects progress. * Maintain clear and organized documentation of estimates and supporting materials. * Support continuous improvement in estimating processes and accuracy. Requirements * Minimum 3 years of experience estimating in restoration or construction environments. * Strong knowledge of water and fire damage restoration practices, as well as general construction. * Proficient in reading blueprints, plans, and technical specifications. * Experience with Xactimate or similar estimating software (preferred). * Excellent analytical, organizational, and communication skills. * Valid driver’s license and reliable transportation for site visits. * Ability to work independently and as part of a collaborative team. Nice to Have: * Certification or training in restoration estimating or insurance claim processes. * Experience managing multiple projects simultaneously. Salary Competitive base salary with bonus opportunities and overtime pay available. Location Full-time, on-site role based in Albany, NY. Candidates must be able to relocate or based in the area. Benefits * Comprehensive medical, dental, and vision insurance * 401(k) with 3% company match * Paid time off (PTO) * Life insurance * Paid training and opportunities for advancement * Cell phone reimbursement and safety equipment provided * Relocation assistance

Start Date: Dec 2025- March 31, 2026 Schedule: Monday Thursday, 8:00 AM 5:00 PM Call: None Support Staff: 14 EMR / Charting Software: Dentrix Patient Population: Adults & some cooperative pediatric patients Clinical Scope Procedures: Fillings, crowns, bridges Full & partial dentures Root canals Simple & surgical extractions Invisalign Hygiene checks Implant placement & restoration Notes: Wave One Rotary system and Invisalign experience preferred but not required Providers can refer out complex cases as needed Patient education and bedside manner emphasized Additional Perks: Travel Malpractice covered

Job DescriptionSalary: ABOUT EPSILON Epsilon is one of the best known and most respected environmental consulting firms in the northeast United States. Epsilons client base includes major onshore and offshore energy, commercial real estate, aviation, institutional and residential developers, as well as local and state public agencies.As a well-established, mid-sized firm, we are large enough to support our team members professionally and personally, and small enough to keep our focus on project successes and client satisfaction. Epsilon is privately held by its Principals, who are experts in their fields and work side-by-side with staff of all levels on complex, high-profile and interesting projects.Epsilon has also been recognized twice as one of the Boston Business Journals Fifty Best Places to Work. For additional information on the firm, please visit . POSITION SUMMARY Epsilon is seeking part or full-time Senior Scientists/Project Managers tosupport our growing ecological sciences practice in New York. The Senior Scientist will plan for and coordinate efficient environmental and regulatory review and permitting of projects, including Articles 15 and 24, 94c, NYSDPS Article VII and X, as well as other applications to federal, state, and local agencies. Ideally, the Senior Scientist/PM will also be knowledgeable of the utility/energy markets including demonstrated environmental permitting, project management and general environmental experience in wind, solar, linear facility licensing and permitting, and traditional energy sectors. The position demands a proven ability to manage medium to large scale projects, understand and apply environmental regulations, develop schedules and budgets, mentor staff and communicate clearly and effectively to the agencies, public and client. The Senior Scientist represents the company as the technical expert on environmental, siting, and permitting matters at public meetings, workshops, and meetings with federal, state, and local agencies, as well as other stakeholders. The candidate must demonstrate excellent writing skills. In addition to the above, the Senior Scientist will participate in complex wetland resource area delineations and oversee staff completing large scale delineation efforts, and other ecological field work, wetland mitigation site design, construction period erosion and sediment control inspections and reporting. Additionally, the Senior Scientist will support the scoping, preparation, and execution of biological, geological and other scientific studies; and review reports and documentation prepared by subject matter experts. The Senior Scientist will conduct environmental inspection and monitoring to ensure compliance with environmental requirements of permits/licenses. PREFERRED QUALIFICATIONS AND REQUIREMENTS • Bachelors degree in environmental/wetland science, biology, geology, engineering, planning, or a related physical sciences discipline; Masters degree is preferred., • 7-10+ years of relevant professional experience in environmental permitting, especially wetlands permitting, and preferably with some consulting services in the Northeast., • Ability to complete complex wetland delineations (including ability to delineate independently), function and value assessments, vernal pool surveys, wildlife habitat assessments, wetland restoration & replication planning/design, and construction oversight/inspection;, • Ability to manage and mentor junior staff;, • Understanding of federal, state and local environmental statutes and regulations;, • Familiarity with New York environmental laws, regulations, and permitting;, • Superior writing and oral communication skills;, • Proven ability to work productively on multiple projects simultaneously as part of a multidisciplinary project team;, • Willingness to travel, prepare for and participate in public hearings and oversee field work / studies as necessary within the state. In addition to the Preferred Qualifications, the Candidate must have a valid drivers license to operate a motor vehicle for business travel, including proper insurance and registration and have all necessary paperwork to work in the USA. SALARY RANGE - NEW YORK STATE Epsilon's pay range for the base salary of this position is 99,000-130,000 USD per year. This salary is commensurate with experience. Epsilon Associates, Inc. reserves the right to pay outside of this range dependent on job related factors including but not limited to credentials, experience, skill, and geographic location. WORKING CONDITIONS IN WHICH THE DUTIES ARE PERFORMED Primary activities will be based in New York. Epsilon embraces a Hybrid Work-from-Home/In-Office Policy. We encourage employees to come to the office frequently and with regularity. We strongly believe there is real value in having employees work together and to be able to interact face to face. We believe it fosters better communication, improves teamwork, makes problem solving easier, allows for more and better mentoring opportunities, and in general promotes a sense of camaraderie that benefits all employees individually and collectively. We feel it is particularly beneficial for new employees to help them establish relationships with fellow employees and to become better integrated in Epsilon. Our team members enjoy regular opportunities for professional growth, a relaxed and flexible work environment, a competitive base salary, a 401k plan with a generous company match, profit sharing, an annual performance bonus program, and a full benefits package. Epsilon is an equal opportunity employer that recognizes the value of a diverse workforce. We ensure a workplace that supports and encourages creativity, professional growth and a company culture that promotes diversity, inclusion and overall employee health and well-being. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, gender, national origin, sexual orientation, gender identity, disability and/or protected veteran status in accordance with governing laws. Epsilon Associates, Inc. is an EEO/Disability/Vets Employer Applicants must have all necessary paperwork to work in the USA.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description FirstLight Fiber is seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the industry. The NOC Technician position provides technical support to Enterprise, Carrier, Carrier-Mobility, Wholesale and Residential customers. This position works cross-functionally with customers, internal resources, equipment vendors, carriers, and field operations to resolve issues in production network and telecommunications systems. Participates under general supervision, possesses, and demonstrates basic knowledge and familiarity with assigned job functions and responsibilities, may require training and detailed instructions for assigned tasks as necessary. This position is B shift, Sunday-Wednesday. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Operate and support in a 24x7 Network Operations Center; this includes shift work and off-peak coverage., • Investigate, document, and diagnose trouble calls to resolve service affecting issues across multiple service platforms including but not limited to DSL, T1, Carrier Ethernet and Internet services., • Participate in a technical call queue. Responsible for documenting information on all incoming calls in a ticketing system to track issue counts and response and resolution time., • Responsible for taking calls from external departments and collaborate in troubleshooting where that be with Field Services or back-office Engineering., • Trouble ticket handling (create, resolve, escalate and directing through to resolution)., • Responsible for triage troubleshooting & circuit isolation with reported service affected issues., • Troubleshooting Firstlight provided onsite CPE to confirm power, link, port shaping, configuration, events logs, etc., • Responsible for test calls within triage troubleshooting to isolate reported issue to single user issue or call path or widespread issue affecting larger scope of service., • Triage troubleshooting from the COLO to the customer handoff device/ DMARC over all Firstlight provided services (copper, Fiber, Type II, NNI services), • Assigned follow up with tickets after active investigation completed & ticket status is monitoring or needing follow up after repair restoral completed., • Assigned follow up with Type II, underlying carrier & tickets dispatched to Field services for follow up thru the life of the ticket., • Basic CPE configuration & replacement (Hpbx phones, managed routers for Hpbx services), • Develop extensive knowledge of the Company’s products and services to better assist customers., • Oversee and participate in network maintenance with support teams; ensure customers are informed of maintenance activities and confirm service restoration after completion of maintenance., • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company. QUALIFICATIONS, KNOWLEDGE, and SKILLS: • Excellent written and verbal communication skills are required. Detail oriented, highly organized., • Strong solution-finding skills, • Regular, consistent, and punctual attendance. Must be able to work nights and weekends as necessary., • Be able to follow instructions, take notes and perform tasks consistently., • Basic knowledge of Ethernet and IP required. Successful candidate will have a fundamental understanding of layers 1-4 of the OSI Model., • Familiarity with Network Edge, Transport and Access technologies (SONET, DSL, GPON, Active Ethernet)., • Familiarity with one of the following vendors platforms is a plus: o Adtran, Ciena (One Control), Cyan (Planet Operate), Cisco, Calix, Telco Systems (EdgeGenie), Tellabs, Adva, Meta EDUCATION and/or EXPERIENCE: • Bachelor’s Degree in a technical field with 2-3 years relevant telecommunications experience or associate degree in a technical field with network related coursework., • 1-5 years of relevant telecommunications/technical customer engagement experience CERTIFICATES, LICENSES, REGISTRATIONS: • Associate level technical certifications are a plus., • CCNA or similar level industry certification preferred but not required. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.. FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.