Retail Manager - Starbucks
4 days ago
Indianapolis
Job Description Salary: $62,500 - $67,500 / year Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary The Retail Manager supports the General Manager or Director in the overall success of Starbucks operations at Butler University. This role ensures compliance with client culture and guidelines, health department regulations, and company standards and policies. The Retail Manager leads, trains, and develops the team to achieve operational goals while delivering an exceptional customer experience. Success in this role requires strong communication skills, adaptability, strategic decision-making, and the ability to effectively manage multiple priorities in a fast-paced retail environment. Essential Duties and Responsibilities • Oversee day to day Starbucks retail operations at Butler University and ensure consistent service execution, • Lead, train, motivate, and develop team members to deliver high quality customer service, • Manage scheduling, cash controls, payroll records, and frontline hiring while maintaining a flexible schedule, • Plan and supervise special events and functions, • Communicate effectively with leadership, team members, and clients to support operational success, • Make strategic decisions to drive efficiency, service quality, and guest satisfaction, • Handle conflict management and resolve customer or employee concerns professionally, • Complete required daily, weekly, and monthly reporting, • Perform additional duties as assigned Qualifications • Minimum of 2 years of retail management experience, • Experience in food service environments such as restaurants, corporate dining, education, healthcare, or similar operations, • Strong customer service background with proven communication and conflict management skills, • Ability to multitask, adapt to changing priorities, and make sound strategic decisions, • Retail marketing experience preferred, • Experience with cash handling and retail operations, • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and internet based systems, • Associate degree preferred Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: 1501972 Bon Appetit Tyler Justus