Event And Fulfillment Team Member at MELT ice cream - Joy Factory & Mobile
15 hours ago
Fort Worth
Job DescriptionBECOME A HAPPINESS AMBASSADOR & PRODUCT PROTECTOR AT MELT ICE CREAMS We serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day — and your day can change the world. At Melt Ice Creams, this hybrid role supports both our Events Team and our Delivery & Warehouse Team. You’ll represent MELT at weddings, corporate events, and festivals — and you’ll ensure our Scoop Shops and wholesale partners receive scratch-made ice cream frozen solid and delivered with precision. This is a high-trust, physical, fast-paced position that combines hospitality, route driving, inventory handling, and brand representation. Position: Event & Delivery Driver Location: 685 John B Sias Memorial Parkway, Fort Worth, TX 76134 Service Area: Dallas–Fort Worth Metroplex Reports To: Events & Logistics Manager Job Type: Part-Time or Full-Time Schedule: Mix of morning weekday hours for Shop deliveries and evenings/weekends for events Time Split: Approximately 50% delivery/logistics and 50% events (based on business needs) Compensation: $16–20/hour average total compensation (base or base + tip share, based job preformed) What You’ll Create & Protect Every week, you will: • Create memorable event experiences across DFW, • Represent MELT professionally at weddings, corporate events, and festivals, • Deliver accurate, complete, and on-time product to Scoop Shops and wholesale partners, • Protect frozen product integrity from Commissary Kitchen to final Scoop Shop freezer What You’ll Do Execute Events with Excellence • Follow detailed event sheets and pack product accurately, • Transport carts, product, and equipment to event locations, • Set up and break down Happy Carts, booths, and food truck operations, • Scoop and serve ice cream efficiently while maintaining presentation standards, • Follow event timelines and service agreements precisely, • Engage guests with warmth, energy, and professionalism, • Communicate clearly with hosts, planners, and venue contacts, • Answer questions about flavors and our scratch-made process, • Pick, pull, and verify scoop shop and wholesale orders, • Verify flavors, quantities, packaging, and labeling before departure, • Load, unload, and transport frozen product safely, • Deliver to MELT Scoop Shops and wholesale clients across DFW, • Obtain delivery confirmations and complete required documentation, • Monitor product temperatures during transport, • Follow FIFO and proper product rotation procedures, • Ensure product is handled according to MELT food safety standards, • Receive and account for incoming inventory, • Restock dry goods, packaging, and raw ingredients to par levels, • Assist with weekly and monthly inventory counts, • Operate powered pallet jack after safety training, • Safely operate company vehicles (non-CDL), • Conduct daily pre- and post-trip vehicle inspections, • Maintain vehicle cleanliness and report maintenance needs, • Lift, push, and pull 50+ lbs repeatedly; This is a physically demanding role requiring stamina, strength, and attention to detail., • Stand for extended periods and work outdoors in varying Texas weather Extreme Reliability: Events are time-sensitive. Delivery routes must run on schedule. The team must be able to count on you. Detail-Oriented Precision: Inventory accuracy and product protection directly impact revenue and brand trust. Process-Driven & Organized: You enjoy following systems and checklists. Adaptable & Solutions-Focused: Texas heat. Traffic. Tight timelines. You stay steady and proactive. Independent & Team-Oriented: Comfortable working solo on routes and collaboratively at events. Requirements • Valid driver’s license with clean driving record, • Must be 18+ years old, • Ability to lift 50+ pounds repeatedly, • Ability to stand, bend, squat, twist, and reach throughout shift, • Comfortable working in freezer environments and outdoor conditions, • Flexible availability, including evenings and weekends, • Food Handler Certification (or willingness to obtain before start date)Preferred Experience (Not Required), • Delivery driver or route driving experience, • Catering or event experience, • Warehouse or inventory management experience, • Experience handling perishable or temperature-sensitive goods, • Experience driving larger vehicles or food trucksTransferable Skills We Value:, • Experience in detail-oriented work environments (any industry), • Background in crafts or hobbies requiring precision and accuracy, • Customer service experience showing attention to quality, • Experience working under time constraints while maintaining standards, • Previous Shift Lead or Key Holder positions that show reliability and leadership skillsWhat We Offer You, • Competitive hourly compensation: $16–20/hour average total compensation (base or base + tip share, based job preformed), • Semi structured weekday schedule with evening and weekend shifts based on Event needs, • Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more, • Company-paid life insurance and short term and long term disability insurance for full-time team members averaging 30 hours per week or more, • MELT is growing and there is an opportunity for upward growth within our company, • Potential for developing skills and gaining experience of many kinds, • Discounts on merchandise and ice cream purchases Every event and every delivery is an opportunity to turn guests into lifelong fans. 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