Senior Case Manager - Staten Island Family Court
hace 4 días
New York
Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs, Office of Victims Services compensation, and relocation assistance., • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs., • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy., • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills., • Maintains thorough and accurate case records and statistics in web-based case management system., • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics., • Safe Horizon staff., • District Attorney’s Office., • NYPD., • Office of Victim Services., • ACS., • NYCHA and Section 8 staff. Required: • Must be sensitive towards and understanding of victimization., • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse., • Must be willing to participate in a learning community., • Must be organized, detail oriented and solution focused., • Must demonstrate the ability to work independently and be resourceful., • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better)., • Must be a team player., • Possess strong communication and organizational skills., • Excellent interpersonal skills.