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  • Head of Corporate IT & Security
    Head of Corporate IT & Security
    2 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary Corporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office. What You'll Own: • Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation), • Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire --- you set global strategy and standards, local teams execute, • Security fundamentals: identity, access, endpoint security posture, incident readiness, • MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines, • SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls, • Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks, • AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools, • Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations Who You Are: • Senior operator who can set strategy and build an IT operating model from scratch --- this is a greenfield function, • Strong security and risk mindset with practical, hands-on execution, • Clear communicator who can train and influence across the business, from store teams to executives, • Comfortable working across geographies (US + UK) and multiple retail sites, • Experience with AI governance and establishing safe usage policies across an organization Requirements: • 8+ years in Corporate IT, IT Operations, Security, or related roles, • Hands-on experience with identity/access management and endpoint management (MDM), • Experience consolidating SaaS tools and managing vendors/budgets, • Experience operating across multiple sites and geographies, • Experience building or scaling an IT function (not just maintaining an existing one), • Familiarity with AI tool governance and policy development is a plus, • Background in retail, hospitality, or multi-site consumer businesses is a plus Benefits & Perks: • $150,000 - $200,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • VP of Operations
    VP of Operations
    4 days ago
    $180000–$200000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. Our mission is to build genuine connections through the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because we love our furry friends, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. About the Role The Vice President of Restaurant Operations is a senior leader responsible for driving operational excellence, scaling performance, and building the infrastructure required for NAYA's next phase of growth. This role partners closely with cross-functional leaders to translate strategy into consistent, high-performing restaurant execution across all markets. This leader will own field operations, market expansion readiness, and the development of a strong, people-first culture that delivers exceptional guest experiences while driving profitable growth. How You'll Make an Impact Operational Strategy & Business Performance • Translate company strategy into clear, executable operational plans across all restaurants and markets, • Drive consistent improvement in key performance metrics: sales, transactions, labor productivity, food cost, and store-level profitability, • Establish and reinforce operating standards that ensure consistency, efficiency, and scalability, • Build systems, routines, and accountability structures that elevate execution across Area Managers and General Managers, • Partner with Finance to manage budgets, forecasts, and performance targets Market Growth & New Market Strategy • Lead operational readiness for new restaurant openings and market expansion, • Develop scalable playbooks for entering and stabilizing new markets, • Partner with Real Estate, Development, and Marketing to ensure successful market launches, • Build regional leadership structures to support multi-market growth (Market Directors, Area Managers), • Identify risks and opportunities in new and existing markets, adjusting strategy accordingly Guest Experience & Brand Execution • Ensure consistent delivery of a high-quality, hospitality-driven guest experience across all locations, • Champion initiatives that enhance speed, accuracy, food quality, and overall guest satisfaction, • Partner with Marketing and Culinary to bring brand and menu initiatives to life in restaurants, • Leverage guest feedback and operational data to continuously improve the experience People & Culture Leadership • Build, develop, and lead a high-performing field organization rooted in NAYA's values, • Create clear expectations, coaching rhythms, and accountability across all levels of operations, • Partner with People & Culture to strengthen hiring, onboarding, training, and retention strategies, • Develop strong leadership pipelines (Shift Leaders → GMs → Area Managers → Market Directors), • Foster a culture of ownership, accountability, and continuous improvement Compliance & NYC Operational Expertise • Ensure full compliance with all local, state, and federal labor laws, with deep expertise in NYC Fair Workweek (FWW) requirements, • Partner with HR and Legal to mitigate risk and uphold best practices across scheduling, pay, and employee relations Who You Are • A strategic restaurant operator who can zoom out to set direction and zoom in to drive execution, • A builder who thrives in growth environments and knows how to scale systems, teams, and performance, • A strong people leader who develops talent and holds teams accountable, • Highly data-driven, with the ability to translate insights into action, • Hands-on, visible, and present in the field What You'll Bring • 10+ years of progressive restaurant operations leadership experience - with significant experience in the fast casual sector, • Current or prior experience as a Vice President or Senior Director of Operations in a multi-unit fast casual restaurant brand, • Proven success leading multi-market operations and supporting new market expansion, • Deep experience operating in New York City , including strong working knowledge of Fair Workweek (FWW) and labor compliance, • Demonstrated ability to drive operational performance and improve unit-level economics, • Experience building and leading high-performing field leadership teams, • Strong cross-functional partnership skills (Finance, HR, Marketing, Culinary, Technology) You will love working at NAYA • Bonus: 20% (50/50 personal/company performance), • Health Insurance: NAYA pays 80% individual medical, • Technology Reimbursement: $60/month, • Paid Time Off: 4 weeks Paid Vacation Time/56 hours sick/safe time, • Paid Holidays: 12 days/year, • Other Optional: Commuter Benefits, FSA, LTD/STD, Employee Assistance, Pet Insurance, • Most Importantly: Free NAYA

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  • Clinical Coordinator
    Clinical Coordinator
    30 days ago
    $64000–$68000 yearly
    Full-time
    Manhattan, New York

    Reporting to the Assistant Program Director, Outreach the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise a team of Case Managers, • Provide regular, structured supervision meetings for direct reports, • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice, • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Interview and assess potential clients, • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors, • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement, • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Assess and evaluate client functioning, • Supervise and conduct case conferences, • Coordinate delivery of care with multiple service providers, particularly outreach teams., • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness., • Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict, • Perform other duties as assigned MINIMUM QUALIFICATIONS: • NYS Licensed Masters Social Worker (LMSW) required, • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred, • Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients, • Experience with crisis intervention, including, risk assessments and incident management, • Ability to work successfully with a wide range of internal and external stakeholders, • Demonstrated success in working in a fast-paced environment with multiple priorities, • Ability to delegate and motivate staff to achieve deliverables, • Ability to communicate (verbally and written) with diverse populations and stakeholders, • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required, • Bilingual preferred

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  • VP of Operations
    VP of Operations
    6 days ago
    $180000–$200000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. Our mission is to build genuine connections through the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because we love our furry friends, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. About the Role The Vice President of Restaurant Operations is a senior leader responsible for driving operational excellence, scaling performance, and building the infrastructure required for NAYA's next phase of growth. This role partners closely with cross-functional leaders to translate strategy into consistent, high-performing restaurant execution across all markets. This leader will own field operations, market expansion readiness, and the development of a strong, people-first culture that delivers exceptional guest experiences while driving profitable growth. How You'll Make an Impact Operational Strategy & Business Performance • Translate company strategy into clear, executable operational plans across all restaurants and markets, • Drive consistent improvement in key performance metrics: sales, transactions, labor productivity, food cost, and store-level profitability, • Establish and reinforce operating standards that ensure consistency, efficiency, and scalability, • Build systems, routines, and accountability structures that elevate execution across Area Managers and General Managers, • Partner with Finance to manage budgets, forecasts, and performance targets Market Growth & New Market Strategy • Lead operational readiness for new restaurant openings and market expansion, • Develop scalable playbooks for entering and stabilizing new markets, • Partner with Real Estate, Development, and Marketing to ensure successful market launches, • Build regional leadership structures to support multi-market growth (Market Directors, Area Managers), • Identify risks and opportunities in new and existing markets, adjusting strategy accordingly Guest Experience & Brand Execution • Ensure consistent delivery of a high-quality, hospitality-driven guest experience across all locations, • Champion initiatives that enhance speed, accuracy, food quality, and overall guest satisfaction, • Partner with Marketing and Culinary to bring brand and menu initiatives to life in restaurants, • Leverage guest feedback and operational data to continuously improve the experience People & Culture Leadership • Build, develop, and lead a high-performing field organization rooted in NAYA's values, • Create clear expectations, coaching rhythms, and accountability across all levels of operations, • Partner with People & Culture to strengthen hiring, onboarding, training, and retention strategies, • Develop strong leadership pipelines (Shift Leaders → GMs → Area Managers → Market Directors), • Foster a culture of ownership, accountability, and continuous improvement Compliance & NYC Operational Expertise • Ensure full compliance with all local, state, and federal labor laws, with deep expertise in NYC Fair Workweek (FWW) requirements, • Partner with HR and Legal to mitigate risk and uphold best practices across scheduling, pay, and employee relations Who You Are • A strategic restaurant operator who can zoom out to set direction and zoom in to drive execution, • A builder who thrives in growth environments and knows how to scale systems, teams, and performance, • A strong people leader who develops talent and holds teams accountable, • Highly data-driven, with the ability to translate insights into action, • Hands-on, visible, and present in the field What You'll Bring • 10+ years of progressive restaurant operations leadership experience -with significant experience in the fast casual sector, • Current or prior experience as a Vice President or Senior Director of Operations in a multi-unit fast casual restaurant brand, • Proven success leading multi-market operations and supporting new market expansion, • Deep experience operating in New York City , including strong working knowledge of Fair Workweek (FWW) and labor compliance, • Demonstrated ability to drive operational performance and improve unit-level economics, • Experience building and leading high-performing field leadership teams, • Strong cross-functional partnership skills (Finance, HR, Marketing, Culinary, Technology) You will love working at NAYA • Bonus: 20% (50/50 personal/company performance), • Health Insurance: NAYA pays 80% individual medical, • Technology Reimbursement: $60/month, • Paid Time Off: 4 weeks Paid Vacation Time/56 hours sick/safe time, • Paid Holidays: 12 days/year, • Other Optional: Commuter Benefits, FSA, LTD/STD, Employee Assistance, Pet Insurance, • Most Importantly: Free NAYA

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  • Construction Project Executive
    Construction Project Executive
    1 month ago
    $125000–$150000 yearly
    Full-time
    East Williamsburg, Brooklyn

    Job description: Company Overview We are a well-established roofing and façade restoration construction company specializing in commercial and multi-family buildings. Our services include roofing systems, façade repairs, masonry, waterproofing, and complete building envelope restoration. We are seeking a seasoned Project Executive to lead project teams, oversee complex restoration work, and drive operational and financial success. Position Summary The Project Executive is responsible for executive-level oversight of all assigned roofing and façade restoration projects. This role ensures projects are delivered safely, on schedule, and within budget while maintaining the highest quality standards. The Project Executive works closely with ownership, clients, consultants, and internal teams to support company growth and long-term success. Key Responsibilities • Provide executive oversight of multiple roofing and façade restoration projects, • Lead, mentor, and manage Project Managers, Superintendents, and field personnel, • Oversee budgets, forecasting, cost control, and project profitability, • Ensure compliance with safety programs, quality standards, and company policies, • Serve as senior point of contact for owners, property managers, engineers, and architects, • Support preconstruction efforts including estimating, scope reviews, and contract negotiations, • Manage escalated project issues, change orders, and risk mitigation, • Ensure consistent execution of building envelope best practices, • Drive process improvement and operational efficiency across all projects Required Qualifications • 10+ years of construction experience with a strong focus on roofing and façade restoration, • 5+ years in a senior leadership role (Project Executive, Senior Project Manager, Operations Manager), • Extensive knowledge of roofing systems, façade assemblies, masonry, and waterproofing, • Proven experience managing large-scale commercial or multi-family restoration projects, • Strong financial, scheduling, and contract management skills, • Excellent leadership, communication, and decision-making abilities Preferred Qualifications • Bachelor’s degree in Construction Management, Engineering, or related field, • Experience working on occupied buildings and phased restoration projects, • Proficiency with construction management and estimating software Benefits Competitive base salary with performance based bonus Health insurance Paid time off and holidays Career advancement with a growing roofing & façade restoration firm Schedule Monday to Friday Job site visits as required Job Type: Full-time Benefits: Health insurance 401K Paid time off

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