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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: • Facilitate the member experience by answering phone calls, emails, and other requests from members., • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states., • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs., • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty (P&C) licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED equivalent, • Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed, • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience, • Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office. This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: • Facilitate the member experience by answering phone calls, emails, and other requests from members., • Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states., • Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs., • Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty (P&C) licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED equivalent, • Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed, • 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience, • Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $47,529 - $50,029. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company: Fusion Medical Staffing Location: Facility in Phoenix, Arizona Job Details Fusion Medical Staffing is seeking a skilled Telemetry RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Telemetry RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS certification The Telemetry Registered Nurse is responsible for providing comprehensive patient care in a telemetry unit, focusing on continuous cardiac monitoring and assessment. This role encompasses evaluating patient health, implementing specialized care plans, administering treatments, and collaborating with healthcare teams to ensure high-quality, patient-centered care for individuals with cardiac conditions. The position requires strong clinical skills in telemetry nursing, critical thinking abilities, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics. Essential Work Functions: • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you. Other Duties Disclaimer: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Start your rewarding career as a Travel Telemetry RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer #pb8

Your Opportunity: General Manager Titlemax Mesa, AZ As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It’s a high-performance, customer-focused environment designed to inspire growth and innovation. While you’re pouring into your team’s development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $24.00 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational Reimbursement Program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • A high school diploma or equivalent., • Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries., • Operations experience in a leadership capacity., • Excellent verbal and written communication skills., • Proficiency in using phones, Point of Sale, Microsoft Office, and other systems., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)., • Must be at least 18 years of age (19 in Alabama)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves – Preferred Qualifications and Skills • Associates degree or higher., • Experience in check cashing, document verification, money order processing., • Bilingual (English/Spanish) is a plus and may be required for certain locations. What You’ll Do - Essential Duties and Responsibilities:, • Manage overall store performance by meeting or exceeding Company performance standards., • Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports., • Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue., • Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits., • Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses., • Conduct proper opening and closing procedures and train new staff in keyholder duties., • Participate in the selection, review, hiring, and retention of new employees., • Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance., • Handle complex customer situations that arise with integrity and professionalism., • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here? Learn more at ___ The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. ___ Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Phoenix, AZ location. Relocation assistance is not available for this position. What you'll do: * Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * Applies intermediate knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service experience. * Progressive experience handling low complexity auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * Successful completion of a job-related assessment may be required. What sets you apart: * One or more years of auto liability claims experience managing claims from initial contact through resolution * Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills * At least two years of customer service experience, demonstrating strong communication and problem-solving skills * Proven experience with comparative negligence and shared liability determinations * Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions * Proficiency with Guidewire or similar claims management systems * Bachelor’s degree or industry designation (e.g., AIC, CPCU) * Military experience through service or as a military spouse Compensation range: The salary range for this position is: $51,370 - $86,680. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated SIU case manager, within defined guidelines and framework you will evaluate and conclude claims identified by SIU Investigators as having elements of fraud or an intentional act. You will also investigate unusual, questionable, or suspicious claims or underwriting activity. This role is remote eligible in the continental U.S. with occasional business travel. Applicants who live in the Western region of the United States are highly encouraged to apply. What you'll do: * Reviews investigative findings of claims identified as having confirmed elements of fraud, concealment, misrepresentation, or intentional act by evaluating the evidence to determine transfer or appropriation of claims disposition. Communicates results of review to members, claimants, Departments of Insurance, and law enforcement as applicable. * Leads, guides, and directs investigative activities such as additional contacts, statements, etc. to take appropriate action for identified claims. * May complete investigative leads, contacting local law enforcement, fire departments, etc. to gather additional information as needed. * Serves as the adjuster of record on transferred claims. * Applies knowledge of regulatory requirements necessary to act on claims. * Assists with developing and implementing proactive investigative strategies, training, and communications. * Writes complex coverage and denial letters in compliance with policy and regulatory requirements. * Facilitates fraud prevention training. * Serves as a mentor and SME, responsible for training team members. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma OR General Equivalency Diploma. * 4 years of P&C SIU experience or adjusting complex claims experience. * Demonstrated understanding of auto and property insurance contracts, coverage application and insurance litigation process. * Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire. * Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. * Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. * Ability to write reports and document activities and decisions in a case management system. * Proficiency in understanding the legal aspects of SIU related files. What sets you apart: * Related professional designations (e.g. CIFI, CFE, CPCU, etc.) or actively pursuing. * Completed Bachelor’s degree or actively pursuing. * Have the ability to work across multiple time zones. * Active P&C Adjuster's License. * Experience working as a P&C SIU investigator. Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our Phoenix, Arizona campus. Relocation assistance is not available for this position. What you'll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners * Build conditions for success removes obstacles, leads and champions change. * Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle escalations and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and find opportunities to improve overall process and engagement * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: * Current experience as a Claims Manager or Supervisor * 2+ years handling Complex Non-Injury Auto coverage and liability decisioning * 2+ years Physical Damage claims experience * 2+ years Auto injury claims experience * Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This role on the Consolidation Accounting team is responsible for ensuring accurate financial reporting by reviewing journal entries and account reconciliations, preparing consolidated financial results for internal and external stakeholders, and supporting audits. It requires advanced knowledge of GAAP and Statutory Accounting Principles (STAT), including consolidation accounting, intercompany and complex transactions, and managing the master chart of accounts. The position also involves resolving accounting issues, performing financial analysis, and providing recommendations to leadership on business initiatives and strategies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. * Applies advanced knowledge of Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) and regulatory accounting treatment to complex accounting transactions and shares understanding of key implications. * May assist team members in developing knowledge of various accounting transactions. * Makes recommendations, prepares and communicates processes and procedures, financial results and analysis to internal and external stakeholders. * Assists in resolving accounting issues and makes recommendations to leadership. * Performs in a financial accounting advisory capacity to operational business leaders on matters pertaining to business initiatives or strategies. Collaborates and maintains strong relationships with business partners. * Leads special projects related to financial accounting and coordinates with key stakeholders to ensure timely and accurate completion. * Resolves issues and provides informed, proactive reporting and analysis to enable effective decision making. * Develops and maintains processes, procedures and tools impacting financial accounting that may impact the finance organization. * Facilitates and reviews internal controls to ensure an effective and efficient financial system. * Reviews the work of team members and provides guidance and coaching when issues arise. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. * 6 years of relevant work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience. * Advanced knowledge and application of GAAP and STAT or regulatory accounting practices. * Demonstrated ability to partner and communicate effectively with internal and external team members. * Advanced knowledge of financial or accounting data analysis techniques and statistical methodologies. * Advanced knowledge of relevant technical accounting and reporting disciplines. * Advanced knowledge in Microsoft Excel and Word. What sets you apart: * Consolidation accounting experience. * Intercompany transactions experience. * Certified Public Accountant (CPA) designation. * FCCS consolidation system experience. * General Ledger, GAAP, and STAT accounting experience. Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, you will be positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Manages risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Manages and drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, business unit Third Party Governance, or quality governance., • Performs ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls., • Responsible for risk data analysis, report preparation and trend analysis, utilizing business intelligence tools., • Anticipates business needs and proactively identifies opportunities to improve and strengthen the control environment through actionable insights., • Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks., • Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts., • Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation., • Advises senior management on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders., • Develops and maintains processes, procedures and tools for managing exception alerts as they occur, including monitoring of resulting exception cases., • Provides control oversight to ensure compliance with laws and regulations., • Serves as a primary resource to team members., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. What sets you apart: • Excellent communication and relationship-building abilities, with a shown history of influencing senior leaders and collaborating with Compliance, Risk Management, Business Operations, Audit, and IT departments., • Solid understanding of Governance, Risk, and Compliance (GRC) platforms (e.g., EQAM, ServiceNow) and data visualization tools (e.g., Power BI, Tableau) for automating metrics and reporting., • Professional certifications such as Certified Regulatory Compliance Manager (CRCM), Certified Risk Enterprise Professional (CERP), or similar risk/compliance designations are a plus., • Working knowledge of the Join USAA experience, • Strong attention to detail and a self-starter, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Risk and Compliance Advisor Senior to join our team. This role requires a deep understanding of financial processes and workflows, coupled with experience in leading and implementing change management initiatives and strategic transformations within the financial sector. The ideal candidate will have success in the assessment of all aspects of change management risk, adept at identifying and presenting potential unmitigated risks to the business throughout the project lifecycle. A foundation in accounting principles and critical thinking skills are important, enabling the development of innovative ideas and effective engagement prioritization. We are looking for individuals with experience risk identification & assessment, measurement & monitoring, and reporting. The ability to clearly and communicate findings, insights, and recommendations to senior-level leadership is paramount. While not required, familiarity with Internal Controls over Financial Reporting (ICFR) is a strong asset. Candidates holding relevant professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA), or Project Management Professional (PMP) are highly encouraged to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Partners and provides guidance to key team members in the business to identify, assess, aggregate and document risks and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations., • Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership., • Implements new risk policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard methodology., • Implements assigned risk and compliance activities assigned in accordance with enterprise policies and procedures., • Maintains and expands knowledge of the competitive/regulatory landscape and the company's key challenges., • Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations., • Improves and contributes to strategies, tools, and methodologies to measure, monitor, and report risks., • Applies risk and compliance knowledge to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies., • Serves as a key contributor in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events., • Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners. What you have: • Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree., • 6 years relevant experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role., • Risk and compliance management experience working in a complex institution and/or highly matrixed environment., • In-depth knowledge of compliance laws, regulations, and regulatory expectations., • Ability to apply regulatory risk and compliance knowledge o to consult and provide insights and guidance to business partners and peers., • Experience in conflict resolution management and ability to challenge at all levels of management and influence business outcomes., • Ability to work with internal and external partners in a highly collaborative environment., • Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include ability to make data-driven decisions., • Proactively identifies potential concerns and resolves issues., • Proficiency with Microsoft Office products including Word, Excel, and PowerPoint What sets you apart: • Financial Process Expertise: Deep understanding of financial processes and workflows., • Change Management Experience: Experience in leading and implementing change management initiatives and strategic transformations within a financial context. This includes a strong ability to assess and communicate the impact of change., • Project Management Risk Assessment: Experience in project management specifically within the finance domain identifying, assessing and monitoring all aspects of change management risk., • Internal Controls Experience (Nice to Have): Familiarity with Internal Controls over Financial Reporting (ICFR) is considered a strong asset., • Professional Certifications: Hold relevant professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA), or Project Management Professional (PMP)., • Accounting Foundation: A foundation in accounting principles and practices., • Analytical & Strategic Scoping: Exceptional critical thinking skills, with the ability to develop innovative ideas and scope engagements., • Risk Assessment & Audit Proficiency: Experience in performing risk assessments and audits, identifying key risks and control weaknesses., • Executive Communication: Ability to clearly communicate findings, insights, and recommendations to senior-level leadership. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. * Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. * Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. * Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. * Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. * Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. * Represents USAA at selected public events engaging the military community. * Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. * Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. * Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. * Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. * 3 years of direct team lead or management experience required. * 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). * Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. * Strong leadership, communication, and interpersonal skills * Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. * Experience working with clients/customers to realize business issues and develop a strategy for the business’s direction from the gathered insights. * Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. * Possession of Military ID card required. What sets you apart: * Military assignment serving in a senior military leadership position. * Staff and leadership experience serving at a major military command or higher headquarters. * Extensive knowledge of military leadership structure and military installation functions. * Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. * Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. * Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. * 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Intermediate, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member’s unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member’s business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: * Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. * Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. * Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. * Classifies member’s and/or non-members business and provide accurate risk management and risk mitigation solutions. * Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers’ risk profile to provide consultative advice and appropriately address and mitigate the risk. * Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. * Utilizes Intermediate knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. * Leverages intermediate knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). * Leverages intermediate understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. * Provides select account service for member’s and nonmember’s including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of insurance sales and service experience and/or experience working in a high value, commercial insurance agency or broker setting. * Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: * 2 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) * 2 or more years working experience quoting and binding directly with the insured. * Experience with Agency Management Systems and/or Salesforce. * Experience working in a Commercial Lines multiple carrier environment. * Experience writing Commercial lines in multiple states. * Experience working in a call center environment. * Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $43,680.00 - $76,610.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix, Arizona candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. [For new hires starting in [Jan, Feb, Mar] we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment.] As an Insurance Professional in our 1 Norterra Drive, Phoenix, Arizona location, you will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: • Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels., • Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states., • Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs., • Use available tools and resources to support members with some assistance., • Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels., • Maintain required Property & Casualty licenses and state registrations., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED equivalent, • Ability to provide exceptional sales and customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products, • Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: • 1 year of customer contact experience in a needs-based sales environment, • US military experience through military service or a military spouse/domestic partner, • Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Program and vendor management for the vision and dental plans. * Subject matter expert for the wellness and fitness reimbursement programs. * Oversee family building program. * Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings. * Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually. * Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services. * Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers. * Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions. * Assists with raised issues on benefit programs. * Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy. * Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants. * Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs. * Evaluates the efficiency and impact of changes for benefits programs and initiatives. * Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings. * Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations. * Assists with benefit projects and initiatives and serves on cross functional teams. * Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives. * Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources. * Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations. * Experience leading and/or running projects/programs. * Working knowledge of data analysis tools and techniques. * Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs. * Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints. * Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans. * Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. * Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA. Compensation range: The salary range for this position is: $77,120.00 - $147,390.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member’s unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member’s business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: * Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. * Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. * Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. * Classifies member’s and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success. * Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers’ risk profile to provide consultative advice and appropriately address and mitigate the risk. * Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. * Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. * Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). * Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. * Provides select account service for member’s and nonmember’s including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. * Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers’ risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. * May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing. * Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members’ and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma OR General Equivalency Diploma. * 2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. * Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. * High Net Worth/Private Client Experience and ability to handle sensitive information. * Excellent communication and customer service skills. What sets you apart: * 4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) * 4 or more years working experience quoting and binding directly with the insured. * Experience with Agency Management Systems and/or Salesforce. * Experience working in a Commercial Lines multiple carrier environment. * Experience writing Commercial Lines in multiple states. * Experience working in a call center environment. * Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, you’ll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets, • Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Leads transnational change in the commercial operational team., • Develops and implement sales culture while maintaining service excellence., • Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams., • Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage., • Reviews key reporting results to include process adherence escalations and exceptions., • Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience., • 2 years of direct-to-consumer sales and service experience., • 3 years of management or leadership experience., • 2 years of Agency or Broker experience., • Understanding of Sales and Underwriting processes/practices., • Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities., • Experience with Agency Management Systems., • Ability to work in dynamic and agile environment., • Ability to work in a multi-functional highly collaborative working group., • Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: • Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up), • Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets, • Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states, • Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity, • Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a versatile high level Software Engineer who has Full Stack development experience to join our New Business Ventures and Innovation Solutions Engineering Team at USAA’s Enterprise Chief Information Office. You will be joining the team to contribute on developing and maintaining UI applications and backend Java services/RESTful APIs within the AWS cloud environment. You will use full stack technologies such as React JS , Node JS, JAVA Spring boot framework, AWS SDK for Java, AWS CDK, Secrets Manager, EKS, Lambda, S3, RDS/Aurora Postgres and DynamoDB and other AWS Services. Additionally, you will ensure that quality, security, and compliance requirements are met in solution engineering development. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: * Design, develop, code, and test complex technical solutions * Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. * Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. * Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. * Follows the software development lifecycle. * Participates in design reviews and learns key system design principles. * Mentors junior engineers and may begin mentoring peer engineers; Review teammates’ code. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). * 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). * 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. * Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python * Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. * Experience supporting efforts to address production issues through troubleshooting applications and systems. * Experience articulating technical challenges and solutions. * Basic understanding of cloud technologies and tools. What sets you apart: * 4+ years of strong experience with ReactJS, Node JS, Redux and React Context for state management, Java/J2EE services/APIs in AWS cloud with java Spring boot framework, AWS SDK for Java, AWS CDK, Secrets Manager, EKS, Lambda, S3, RDS/Aurora Postgres, DynamoDB. * 4+ years of good experience working on Distributed in-memory data store solutions like ElastiCache, AWS Message oriented middle wear Kafka Producer, AWS SQS etc. * 4+ years of developing automated solutions with Golang or equivalent programming scripting languages * 4+ years’ experience using Terraform for provisioning and deploying the Java Micro Services. Compensation range: The salary range for this position is: $93,770-$179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the with a focus on paid media optimization to drive maximum efficiency & growth. We're seeking a Paid Media Decision Science Analyst to be a foundational member of our marketing team, playing a key role in shaping data-driven improvements across our digital sales experience. In this role, you'll leverage your advanced marketing analytics skills to deliver impactful insights and scalable frameworks that translate data into actionable strategies. This is a fantastic opportunity for a candidate with a strong blend of technical expertise and business understanding, capable of building trust through data and empowering decision-making throughout the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies., • Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy., • Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change., • Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management., • Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences., • Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA)., • Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply., • Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements., • Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions., • Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree., • Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making., • Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: • 2+ years experience in paid media analytics and in-platform experience., • Web Analytics Tools: Google analytics, Adobe analytics, • Tagging: Teailum, GTM, etc., • Journey analysis (mining clickstream & behavioral data)., • SQL required and python a plus., • Predictive modeling experience Compensation range: The salary range for this position is: $93,770 - $179,240. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. * Collaborates with team members to resolve issues and to identify appropriate issues for escalation. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 1 year of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment * Successful completion of a job-related assessment may be required What sets you apart: * 2+ years of direct Annuity Sales Experience * Experience Working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $67,520.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: * Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. * Contributes to the achievement of Life Co. member, product, and financial goals through teams’ performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. * Conducts data analysis to influence strategy to achieve business outcomes. * Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. * Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. * Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. * Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. * Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. * Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. * Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor’s degree) * May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. * RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. * 8 or more years of related experience in financial services operations to include process improvement and business analysis. * 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. * Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) * Current Life and Health (Group 1) license * MBA or master’s degree in a financial or business-related field * CERTIFIED FINANCIAL PLANNER™ (CFP®) designation * 10 or more years of Retirement Planning and/or Annuity experience. * 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. * 3 or more years of direct leadership experience over other managers (leader of leaders) * RICP (Retirement Income Certified Professional) Designation * Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. * Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. * Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. * Guides and influences less experienced team members. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 4 years of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required What sets you apart: * US military experience through military service or a military spouse/domestic partner. * 3+ years of direct Annuity Sales Experience * Experience working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Claims Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our Phoenix, AZ office, located at 1 Norterra Dr, Phoenix, AZ 85085 as an Associate Auto Claims Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. Training will be held in-office for the first 8 weeks and attendance is 100% mandatory. Training will be Monday - Friday 8 am - 4:30 pm and the working shift after completing training will most likely be Monday - Friday 10 am - 6:30 pm. What you'll do: * Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. * Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. * Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborate and set expectations with external and internal business partners to facilitate claims resolution. * Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or equivalent experience or GED * Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims * Ability to prioritize and multi-task while navigating through multiple business applications * Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire * Successful completion of a job-related assessments is required. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Bachelor’s degree Compensation range: The hiring range for this position is: $48,340 to $50,340 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. * Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. * Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. * Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. * Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. * Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management * Collaborates with specialists to evaluate and/or present solutions and related advice. * Follows defined training routines, effectively reports activity, and manages follow up and sustainment. * Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) * 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. * Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. * Advanced knowledge of life insurance products to include term, permanent, and health solutions. * Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. * Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. * Knowledgeable in the applications of Agile processes and procedures. * Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current / Active FINRA Series 7 * Current / Active Life/Health license * CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations * 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. * Previous leadership experience with strong feedback delivery skills * Proven track record of coaching others and driving successful behaviors. * Working experience with Life, Health and Annuity products and ability to articulate complex concepts. * Experience building relationships and working in a matrixed environment. * Strong facilitation skills and experience building presentations. * Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Phoenix, AZ location. Relocation assistance is not available for this position. What you'll do: * Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. * Analyzes information obtained to establish compliance for regulatory requirements and settlement value. * Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * May serve as an informal resource for team members. * Applies proficient knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of customer service experience. * 1 year of experience handling low to moderately complex auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Experience determining auto liability coverage. * Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to organize, analyze, and effectively determine risk and appropriate response. * Successful completion of a job-related assessment may be required. What sets you apart: * Bachelor's degree * Active Adjuster's License * 1-2 years recent multi-vehicle claims liability to include comparative negligence * Guidewire Claims Center experience * Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C) * Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits * Arbitration/Subrogation knowledge * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $54,550.00 - $92,060.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all Auto or Property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: • Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation., • Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling., • Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented., • Resolve status inquiries and, when appropriate, route to handling adjuster., • Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels., • Apply strong time management skills by closely adhering to assigned work schedule., • Embrace continuous improvement and development through coaching and collaboration with manager and team members., • Use strong call management skills by assisting members within a timely manner and limiting non-productive time., • May assign or initiate emergency services when required on specific claims., • Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours., • Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or GED, • Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically., • Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment., • Ability to prioritize and multi-task while navigating through multiple business applications., • Successful completion of a job-related assessment is required., • May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: • US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750 #PhoenixHiringEvent Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Director, Channel Strategy and Performance is responsible for leading the strategy, execution and optimization of our owned marketing channels—including email, direct mail, and on-site placements. This role will be responsible for driving performance across these critical touchpoints, leveraging advanced Customer Data Platform (CDP) capabilities and omni-channel orchestration to deliver personalized, relevant, and measurable member experiences. The Director will also be responsible for monitoring channel performance, identifying areas for improvement, and implementing data-driven strategies to achieve and exceed targets. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Accountable for leading end-to-end strategy and performance of Bank's owned marketing channels (email, direct mail, on-site), driving rigorous test-and-learn programs, applying data-driven insights to continuously improve channel performance., • Designs and implements a trigger-based marketing execution strategy, ensuring timely, event-driven, and highly personalized member interactions., • Spearhead the strategic use of Customer Data Platform (CDP) and Salesforce capabilities to design and activate audience targeting, segmentation, and personalized experiences, ensuring data-driven decision-making and measurable impact., • Accountable for the successful execution of audience targeting initiatives, guiding cross-functional teams through change management processes to embed new capabilities., • Partners cross-functionally with analytics, product, and technology teams to maximize the impact of personalization and targeting strategies., • Provides oversight for the design and governance of audience creation within technology platforms, ensuring alignment with enterprise engagement objectives., • Serves as the senior advisor on audience strategy, setting direction and standards for team execution while fostering innovation and continuous improvement., • Establishes and enforce best practices for audience management and activation, collaborating with internal stakeholders to ensure consistency, scalability, and compliance., • Establishes and enforces disciplined processes to deliver operational excellence and measurable business outcomes., • Monitors performance metrics and outcomes to assess effectiveness, identify gaps, and drive continuous optimization across audience engagement efforts., • Builds a strong risk culture and accountable for controlling operational risk across the function, including compliance with applicable laws, regulations, and regulatory guidance to successfully achieve the Bank’s objectives., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years of experience leading owned channel marketing at scale, including end-to-end strategy, execution, and optimization across email, SMS, push notifications, and web personalization with a proven ability to drive measurable performance outcomes, such as increased engagement, conversion, and retention, through data-driven marketing initiatives., • 3 years of people leadership experience in building, managing and/or developing high-performing teams required., • Direct experience implementing and leveraging Customer Data Platforms (CDPs) such as Salesforce and/or Adobe Experience Platform to drive personalized marketing efforts., • Deep expertise in trigger-based and lifecycle marketing, with a strong track record of designing and executing automated, customer-centric campaigns., • Demonstrated ability to develop and scale complex marketing programs that drive engagement, retention, and conversion across the customer journey., • Strong technology acumen, with comfort operating at the intersection of marketing strategy and martech platforms., • Leadership experience managing cross-functional teams, with the ability to inspire collaboration and execution excellence. What sets you apart: • Experience with Salesforce and Adobe platforms., • Process optimization and acceleration experience., • Strong delivery of executive content to communicate impact and results., • Issue resolution and management savviness in complex environments. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for auto, property and/or other claims teams to deliver operational business results at scale. Responsible for member service, paying what we owe, controlling expenses, employee engagement, quality, operational risk and compliance across multiple operational areas. Sets operational goals and measures to achieve overall claims targets. Designs and implements claim’s strategies supporting enterprise objectives. Collaborates and influences P&C strategies coordinating with peers to affect P&C mission objectives. Responsible for identifying and advancing broad strategic improvements to the operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ or Tampa, FL. Relocation is available for this position. • Provides executive leadership and guidance on technical matters and extends settlement authority within their process (or as delegated)., • Identifies and evaluates internal and external issues of strategic importance to a product line., • Demonstrates executive-level thought leadership, strategy development, and financial and operational planning., • Leads broad functional Claims and P&C projects and may serve as an executive sponsor for projects., • Oversees the development and implementation of functional policies, procedures and guidelines., • Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities., • Engages with and represents USAA with external partners as appropriate., • Works with internal partners to establish appropriate controls within operational area., • Responsible for leadership, communication, employee engagement and coordination of business and Enterprise initiatives., • Influences and executes claims servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness, • Influences and executes operations strategy, plan, goals and objectives in support of Claims Strategy, • Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results., • Hires, develops, and coaches claims leaders for results delivery., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of progressive customer service, operational, military or leadership experience to include a minimum of 8 years of demonstrated P&C proficiency and experience., • 6 years of people leadership experience in building, managing and/or developing high-performing teams., • Experience in developing P&C business solutions to include building a business case, creating influence and delivering results., • Executive-level business and technical acumen in the areas of effective claims handling processes, claims risk and compliance, integrated change management and front-line communications leading to operational excellence., • Proven ability to influence leaders across multiple disciplines and executive levels., • Demonstrated ability to develop and convert strategic vision into a tactical plan and execute on that plan., • Strong knowledge and applied compliance with Department of Insurance, Fair Claims Practices and Federal regulations governing claims handling., • Experience using data insights and making recommendations decision-makers., • Accomplished leader with expertise building a large contact center, • Advanced technology skills using AI or IVR technology in a contact center environment, • Experience building, developing, and growing teams through transformation and modernization, • Strategic leadership skills focused on modernization, • Experience utilizing data and insights to understand staffing requirements, productivity and workload standards The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a qualified Life Actuary to join our diverse team. The ideal candidate will possess strong risk management skills, with a particular focus on Interest Rate Risk Management and broader financial risk experience. This role requires an individual who has acquired their ASA designation or FSA designation and has a few years of meaningful experience. Key responsibilities will include experience in Asset-Liability Management (ALM), encompassing liquidity management, asset allocation, cashflow matching, and duration targeting. You will also be responsible for conducting asset adequacy testing to ensure the sufficiency of assets to meet future obligations. Experience in product pricing, especially for annuity products. Furthermore, an understanding of Risk-Based Capital (RBC) frameworks and methodologies is required. Proficiency with actuarial software platforms, with a strong preference for AXIS, is highly advantageous. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Performs complex work assignments using actuarial modeling software driven models for pricing, valuation, and/or risk management., • Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations., • Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership., • May make recommendations for model adjustments and improvements, when appropriate., • Shares knowledge with team members and serves as a resource to team on raised issues and navigates obstacles to deliver work product., • Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas., • Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for partners., • Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership., • Maintains accurate price level, price structure, data availability and other requirements to achieve profitability and competitive goals., • Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends., • Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products., • Advises management on issues and serves as a primary resource for their individual team members on raised issues., • Ensures risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries; OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries., • Experience performing complex work assignments using actuarial modeling software driven models for pricing, valuation, and/or risk management., • Experience presenting complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: • Asset-Liability Management (ALM): Experience in ALM, including expertise in liquidity management, asset allocation, cashflow matching, and duration targeting., • Asset Adequacy Testing: Experience conducting asset adequacy testing to ensure the sufficiency of assets to meet future obligations., • Product Pricing: Experience in pricing financial products, with a particular emphasis on annuity products., • Risk-Based Capital (RBC): Experience with risk-based capital frameworks and methodologies., • Actuarial Software Proficiency: Familiarity with actuarial software platforms. Experience with AXIS is considered a significant advantage., • Actuarial Designations: Attainment of Society of Actuaries Associateship (ASA) or Fellowship (FSA). Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Accountant on our Life Insurance Accounting team, you will apply accounting rules (GAAP and STAT) to complex financial situations. You'll prepare and present financial reports and analysis to stakeholders. Key duties include leading special projects, working closely with business partners, and resolving financial issues. This role supports projects involving accounting systems, legal structures, and new products to ensure they meet accounting standards. A crucial part of this role is managing business-related risks. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. * Applies Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) and regulatory accounting treatment to complex accounting transactions and demonstrates and shares understanding of key implications. * Prepares and communicates financial results and analysis to internal and external stakeholders. * Performs in an accounting advisory capacity to operational business leaders on matters pertaining to business initiatives or strategies. * Leads special projects and coordinates with key stakeholders to ensure timely completion. * Collaborates and maintains strong relationships with business partners. * Resolves issues and provides informed, proactive reporting and analysis to enable effective decision making. * Develops and maintains processes, procedures and tools impacting financial accounting. * Facilitates and reviews internal controls to ensure an effective and efficient financial system. * Provides guidance and shares knowledge with team members. * Participates and supports projects related to accounting systems, legal structures, new product launches and other initiatives, ensuring compliance with accounting and reporting standards. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. * 4 years of relevant work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes. * Proficient knowledge and application of GAAP, STAT and regulatory accounting practices. * Demonstrated ability to partner and communicate effectively with team members and stakeholders across CFO and the Enterprise. * Proficient knowledge of data analysis techniques and statistical methodologies applied in finance or accounting. * Proficient knowledge of relevant technical accounting and reporting disciplines. * Proficient knowledge in Microsoft Excel with experience maintaining large accounting or financial data. What sets you apart: * Life insurance accounting experience. * Certified Public Accountant (CPA) designation. * General Ledger, GAAP, and STAT accounting experience. Compensation range: The salary range for this position is: $69,920 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a skilled individual to execute comprehensive model risk validation oversight for the lifecycle management of models. This includes conducting thorough model validation activities and ensuring adherence to written risk and compliance policies and procedures. The role requires strict independence from model stewards (e.g., model owners, developers, implementers, users) throughout all stages of the model's lifecycle, from development to ongoing maintenance. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Implement independent model validation control activities for high risk in-house and vendor models. * Leverage expert technical approaches to develop and implement validation testing plans. * Replicate model development and may develop challenger models through predictive modeling, machine learning, deep learning, time-series modeling/forecasting, stress testing, heuristic models, actuarial models, simulation, optimization, and/or other highly specialized techniques. * Conduct and develop plans for model testing and data quality assessments for models using various types of datasets including those employing large datasets and unstructured datasets. * Review at an extensive experience level the end-to-end life-cycle management of model development, implementation, ongoing monitoring, and use in areas of Banking and Insurance (Property & Casualty and Life) along with their corresponding business support functions and operational processes. * Assess model inherent risk ratings, model declassifications applications, the materiality of model changes, and conducts model change validations for all types of models. Oversee and advises the model validation work of peers. * Produce and deliver validation reports and related validation work to model validation management, model partners, senior leadership, and others. * Implement the model validation process aligned with the risk and compliance policies and procedures. Evaluate model risk control strengths around model development, implementation, and use. Professionally develop on emerging modeling techniques and approaches. What you have: * Bachelor's degree in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or a related field with Core Quantitative Curriculum. (4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree). * Minimum 6 years' related work experience in model validation, model development, statistical analysis, and/or advanced quantitative research OR Advanced degree (e.g., Master's, PhD) in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or Related Field with Core Quantitative Curriculum and 4 years' related work experience in model validation, model development, statistical analysis, and/or advanced quantitative research. * Experience driving communication verbally and in writing quantitative/technical concepts and conclusions to non-technical audiences, senior leadership, auditors, and/or regulators. * Strong programming skills in R, Python, SAS, Java, C, SQL, and/or other comparable programming languages for the iterative methodological tenants of model and algorithm development including setting model specifications, assumption testing, data quality assessments, variable selection, back-testing, benchmarking, and other robust model testing. * Extensive Experience with at least three of the following statistical, econometric, data science, and predictive modeling approaches: Unsupervised Learning; K-Means; Linear Regression; Time-Series/Forecasting; Stress Testing; Logistic Regression; Gaussian Process; Simulation Models; Boosting/Bagging Trees; Neural Networks; Deep Learning Concepts; Bayesian Estimators. * Strong business context knowledge in operational and support functions of Banking and/or Insurance as well as associated modeling and analytics knowledge. What sets you apart: * Experience as a Pricing / Reserving actuary (ACAS/FCAS) and/or Structural Engineer. * Experience in performing catastrophe risk analyses for multiple P&C personal lines insurance products by running catastrophe models to quantify catastrophe risk and validating catastrophe models in accordance with Federal Reserve Guidance on Model Risk Management (SR 11-7). * Experience in performing Disparate Impact/Bias testing at a large consumer facing organization. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Accountable for teams handling complex auto and property litigation to deliver operational litigation results at scale. Responsible for member service, paying what we owe, controlling legal expenses, employee engagement, quality, operational risk and compliance across multiple operational areas. Sets operational goals and measures to achieve overall claims litigation targets. Designs and implements claim’s strategies supporting enterprise objectives. Collaborates and influences P&C strategies coordinating with peers to affect P&C mission objectives. Responsible for identifying and advancing broad strategic improvements to the litigation operation including efficiency, effectiveness, compliance and regulatory adherence. Sponsors and shapes large transformational efforts across Operational areas. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Phoenix, AZ or San Antonio, TX. • Provides executive leadership guidance on technical matters and extends litigation settlement authority within their process (or as delegated)., • Identifies and evaluates internal and external issues of strategic importance to the litigation landscape., • Demonstrates executive-level thought leadership, strategy development, and financial and operational planning., • Leads broad functional Litigation, Claims and P&C projects and may serve as an executive sponsor for projects., • Oversees the development and implementation of functional policies, procedures and guidelines., • Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared accountabilities., • Engages with and represents USAA with external law firms and other partners as appropriate., • Collaborates with internal partners to establish appropriate controls within operational litigation area., • Responsible for organizational leadership, communication, employee engagement and coordination of business and Enterprise initiatives., • Influences and executes claims litigation servicing solutions across process, technology, workforce, third party, and/or analytics in support of P&C product competitiveness., • Influences and executes claims litigation strategy, plan, goals and objectives in support of Claims Strategy., • Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results., • Hires, develops, and coaches claims leaders for results delivery., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of progressive customer service, operational, legal or military experience to include a minimum of 8 years of demonstrated insurance litigation proficiency and experience., • 6 years of people leadership experience in building, managing and/or developing high-performing teams required., • Experience in developing legal service delivery solutions to include building a business case for change, creating influence and delivering results., • Executive-level business and technical acumen in the areas of effective claims litigation handling processes, claims risk and compliance, law firm vendor management, integrated change management and front-line communications leading to operational excellence., • Management experience overseeing a distributed office and/or remote workforce, • Jurisdictional knowledge and experience managing litigation Countrywide, with focused experience on California, Nevada, and Washington and the Western U.S., • Claims Operational experience, to include leading teams handling complex litigation, implementation of aggressive litigation management strategies, and proficiency in creating and managing strong trial strategies., • Business analytics experience and/or experience working with data and metrics to manage the work and drive results., • Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals required., • Executive-level business acumen in the areas of business operations, industry practices and emerging trends required. The salary range for this position is: $224,250 – $403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Claims Litigation Manager- Auto, you will be responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Colorado Springs, CO. Relocation assistance is not available for this position. * Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues. * Applies intermediate knowledge of claims litigation processes. * Proactively manages litigation and acts as liaison with members, internal and external counsel. * Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions. * Represents USAA at mediations, case conferences, and/or trials. * Reviews, audits, and approves legal fees and expenses. * Partners and/or directs law firm vendors to facilitate timely lawsuit resolution. * Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements. * Recognizes and solves routine and intermediate issues arising out of legal case management. * Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes. * Interacts with membership, attorneys and management to advise on moderately complex litigation. * Ensures members receive high levels of service from themselves and law firm vendors. * May act as an informal resource for team members. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 4 years work experience handling liability and first party claims or progressive experience in litigation. * 2 years customer contact experience. * Claims adjusters license in assigned state or ability to obtain license within 3 months. * Demonstrated negotiation and customer service skills. * Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management. * Knowledge of P&C policies state laws. * Knowledge of regulatory compliance related to claims and claims litigation. * Experience handling large losses auto, property or commercial. * Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. What sets you apart: * 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims. * 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution. * Familiarity with injury claims litigation processes * Experience working California and other West Coast claims (Washington, Oregon, Nevada, Alaska and Hawaii). * Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.) Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This role is remote eligible in the Central, Mountain, or Pacific time zones, with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Identifies and manages existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies, standards, and procedures for business activities. * Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. * Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Supports workload surges and/or Catastrophe Operations as needed. * May act as an informal resource for team members with less experience. What you have: * High School or General Equivalency Diploma. * 1 year of injury adjusting experience. * 2 years of auto liability claims adjusting experience. * Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1yr Medical experience to include coding and billing or EMT. * Ongoing Professional Development with a focus on Insurance * Bachelors degree or higher. * US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $117,990. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Your Opportunity: Assistant Store Manager Titlemax Tempe, AZ As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $18.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a key holder program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational reimbursement program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • A high school diploma or equivalent., • Minimum one year’s experience in customer service, sales, or retail., • At least 3 months of supervisory, key holder, or relevant leadership experience, • Excellent verbal and written communication skills., • Proficiency in using phones, POS system, Microsoft Office, and other computer systems., • Must be at least 18 years of age (19 in Alabama)., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves – Preferred Qualifications and Skills • Management experience in retail, convenience store, grocery, finance, service, or related industries., • Experience in check cashing, document verification, money order processing., • Bilingual (English/Spanish) is a plus and may be required for certain locations. What You’ll Do - Essential Duties and Responsibilities:, • Maximize customer success by offering financial services that fit their needs., • Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products., • Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty., • Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts., • Maintain customer information in the point of sale (POS) system with accuracy and integrity., • Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures., • Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing., • Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events., • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer., • Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance., • Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services., • Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards., • Conduct additional tasks as directed by leadership. Think you’ll thrive here? Learn more at ___ The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. ___ Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Your Opportunity: Assistant Store Manager Titlemax Mesa, AZ As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $18.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a key holder program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational reimbursement program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • A high school diploma or equivalent., • Minimum one year’s experience in customer service, sales, or retail., • At least 3 months of supervisory, key holder, or relevant leadership experience, • Excellent verbal and written communication skills., • Proficiency in using phones, POS system, Microsoft Office, and other computer systems., • Must be at least 18 years of age (19 in Alabama)., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves – Preferred Qualifications and Skills • Management experience in retail, convenience store, grocery, finance, service, or related industries., • Experience in check cashing, document verification, money order processing., • Bilingual (English/Spanish) is a plus and may be required for certain locations. What You’ll Do - Essential Duties and Responsibilities:, • Maximize customer success by offering financial services that fit their needs., • Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products., • Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty., • Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts., • Maintain customer information in the point of sale (POS) system with accuracy and integrity., • Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures., • Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing., • Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events., • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer., • Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance., • Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services., • Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards., • Conduct additional tasks as directed by leadership. Think you’d thrive here? Learn more at ___ The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Magnet Medical is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Phoenix, Arizona. Job Description & Requirements • Specialty: Labor and Delivery, • Discipline: RN, • Start Date: 01/12/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel The Registered Nurse (RN) in Labor and Delivery (L&D) is responsible for providing comprehensive care to women during labor, delivery, and the immediate postpartum period. The RN in this specialty is skilled in managing both routine and high-risk pregnancies, monitoring fetal and maternal well-being, and assisting with deliveries. The L&D nurse collaborates with obstetricians, midwives, anesthesiologists, and other healthcare professionals to provide safe, compassionate, and effective care to both mothers and newborns. \n\nKey Responsibilities:\n\n • Assess and monitor the health of pregnant women at various stages of labor, including gathering health histories, vital signs, and physical assessments.\n, • Perform non-stress tests (NSTs), monitor fetal heart tones, and evaluate uterine activity for signs of labor progression.\n, • Educate patients on labor and delivery processes, pain management options, and what to expect during childbirth.\n\n\n, • Monitor the progress of labor through regular assessment of contraction patterns, cervical dilation, fetal heart rate, and maternal vital signs.\n, • Administer medications, including epidurals, Pitocin, and pain relief options, as prescribed, and monitor their effects.\n, • Provide continuous emotional support and pain management throughout the labor process, using comfort measures, including positioning, breathing techniques, and offering encouragement.\n, • Assist with amniotomy, if necessary, and other procedures as directed by the healthcare team.\n\n\n, • Assist obstetricians or midwives during vaginal deliveries, including providing instrumentation assistance, suctioning, and other necessary actions during the birth.\n, • Participate in cesarean section procedures by ensuring the sterile field, assisting with the delivery process, and providing immediate newborn care after birth.\n, • Perform neonatal resuscitation and initial assessment of the newborn’s health immediately after delivery.\n\n\n, • Monitor the health and recovery of both the mother and the newborn in the immediate postpartum period, including assessing vital signs, bleeding, and uterine tone.\n, • Assist with breastfeeding support, including teaching proper latch techniques, positioning, and addressing any concerns related to infant care.\n, • Provide education on postpartum recovery, self-care, and newborn care, such as diapering, bathing, and recognizing signs of illness.\n\n\n, • Document all assessments, interventions, medications, and patient progress accurately in the electronic health record (EHR) to maintain compliance with hospital policies and legal standards.\n, • Maintain accurate and timely records of labor and delivery processes, including patient and fetal monitoring results.\n\n\n, • Work closely with obstetricians, anesthesiologists, neonatologists, and other healthcare team members to plan and implement individualized care for each patient.\n, • Communicate clearly with patients and families about the progress of labor, potential complications, and available options, ensuring that informed consent is obtained for procedures when necessary.\n\n\n, • Follow infection control procedures to maintain a safe and sterile environment for labor, delivery, and postpartum care.\n, • Ensure that all equipment used during labor and delivery is properly sterilized and functioning, including fetal monitoring devices, IV pumps, and delivery instruments.\n\n\n, • Recognize signs of complications, such as fetal distress, preeclampsia, and hemorrhage, and initiate appropriate interventions or escalate care as needed.\n, • Respond to obstetric emergencies, such as shoulder dystocia, uterine rupture, and neonatal resuscitation, utilizing appropriate protocols and teamwork.\n, • Administer medications and interventions for high-risk pregnancies, including managing complications like hypertension, gestational diabetes, or infections.\n\n\n, • Provide education and support to patients and families regarding labor, delivery options, newborn care, and postpartum recovery.\n

Fusion Medical Staffing-Nursing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Sun City, Arizona. Job Description & Requirements • Specialty: PCU - Progressive Care Unit, • Discipline: RN, • Start Date: 12/29/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel Travel Stepdown RN Company: Fusion Medical Staffing Location: Facility in Sun City, Arizona Job Details Fusion Medical Staffing is seeking a skilled Stepdown RN for a 13-week travel assignment in Sun City, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Stepdown RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS Certification (AHA/ARC)Preferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS Certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Stepdown RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer Fusion Medical Staffing - Nursing Job ID #1826278. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Fusion Medical Staffing-Nursing With a mission to improve the lives of everyone we touch, Fusion Medical Staffing connects healthcare travelers to opportunities in the locations they've always dreamed of living. Our recruiters act as your co-pilots to support you in your next step – no matter what, where and when. This traveler-first mentality ensures you're in charge of your own destiny, but with the tools you need to succeed. Regardless if you’re a first-time traveler or an established road warrior, you get to choose the best position that not only fits your unique personality but also your personal and professional needs. As a medical traveler, you’ll get to meld your career with personal life experiences, make informed decisions and the freedom to control your career. Competitive compensation packages and opportunities to learn new skills are among some of the perks being a medical traveler with Fusion Medical Staffing. Not to mention you get to explore new cities, take adventures, meet new people, and create memories that last a lifetime. We are not just a place to find your next opportunity, but where you'll love to work. We've won awards for our ethical business practices, lasting community impact, and commitment to being an incredible place to work. Benefits • Benefits start day 1, • Medical benefits, • Dental benefits, • Vision benefits, • Referral bonus, • Mileage reimbursement, • License and certification reimbursement, • Weekly pay, • Cancelation protection, • Guaranteed Hours, • Employee assistance programs, • Continuing Education

Fusion Medical Staffing-Nursing is seeking a travel nurse RN Telemetry for a travel nursing job in Phoenix, Arizona. Job Description & Requirements • Specialty: Telemetry, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel Travel Telemetry RN Company: Fusion Medical Staffing Location: Facility in Phoenix, Arizona Job Details Fusion Medical Staffing is seeking a skilled Telemetry RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Telemetry RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS CertificationPreferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Telemetry RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer Fusion Medical Staffing - Nursing Job ID #1803699. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Fusion Medical Staffing-Nursing With a mission to improve the lives of everyone we touch, Fusion Medical Staffing connects healthcare travelers to opportunities in the locations they've always dreamed of living. Our recruiters act as your co-pilots to support you in your next step – no matter what, where and when. This traveler-first mentality ensures you're in charge of your own destiny, but with the tools you need to succeed. Regardless if you’re a first-time traveler or an established road warrior, you get to choose the best position that not only fits your unique personality but also your personal and professional needs. As a medical traveler, you’ll get to meld your career with personal life experiences, make informed decisions and the freedom to control your career. Competitive compensation packages and opportunities to learn new skills are among some of the perks being a medical traveler with Fusion Medical Staffing. Not to mention you get to explore new cities, take adventures, meet new people, and create memories that last a lifetime. We are not just a place to find your next opportunity, but where you'll love to work. We've won awards for our ethical business practices, lasting community impact, and commitment to being an incredible place to work. Benefits • Benefits start day 1, • Medical benefits, • Dental benefits, • Vision benefits, • Referral bonus, • Mileage reimbursement, • License and certification reimbursement, • Weekly pay, • Cancelation protection, • Guaranteed Hours, • Employee assistance programs, • Continuing Education

Fusion Medical Staffing is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Phoenix, AZ. Shift: Inquire Start Date: 01/05/2026 Duration: 13 weeks Pay: $1906 / Week Company: Fusion Medical Staffing Location: Facility in Phoenix, Arizona Job Details Fusion Medical Staffing is seeking a skilled Telemetry RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Telemetry RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS CertificationPreferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Telemetry RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Phoenix, AZ. Shift: Inquire Start Date: 01/05/2026 Duration: 13 weeks Pay: $1906 / Week Company: Fusion Medical Staffing Location: Facility in Phoenix, Arizona Job Details Fusion Medical Staffing is seeking a skilled Telemetry RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Telemetry RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS CertificationPreferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Telemetry RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Phoenix, AZ. Shift: Inquire Start Date: 12/15/2025 Duration: 13 weeks Pay: $1906 / Week Company: Fusion Medical Staffing Location: Facility in Phoenix, Arizona Job Details Fusion Medical Staffing is seeking a skilled Telemetry RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Telemetry RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS CertificationPreferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Telemetry RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Phoenix, AZ. Shift: Inquire Start Date: 12/15/2025 Duration: 13 weeks Pay: $1807 / Week Company: Fusion Medical Staffing Location: Facility in Phoenix, Arizona Job Details Fusion Medical Staffing is seeking a skilled Telemetry RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Telemetry RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS CertificationPreferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Telemetry RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Sun City, AZ. Shift: Inquire Start Date: 12/29/2025 Duration: 13 weeks Pay: $2236 / Week Company: Fusion Medical Staffing Location: Facility in Sun City, Arizona Job Details Fusion Medical Staffing is seeking a skilled Stepdown RN for a 13-week travel assignment in Sun City, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Stepdown RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS Certification (AHA/ARC)Preferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS Certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Stepdown RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Sun City, AZ. Shift: Inquire Start Date: 12/29/2025 Duration: 13 weeks Pay: $2236 / Week Company: Fusion Medical Staffing Location: Facility in Sun City, Arizona Job Details Fusion Medical Staffing is seeking a skilled Stepdown RN for a 13-week travel assignment in Sun City, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Stepdown RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS Certification (AHA/ARC)Preferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS Certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Stepdown RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Phoenix, AZ. Shift: Inquire Start Date: 12/15/2025 Duration: 13 weeks Pay: $1807 / Week Company: Fusion Medical Staffing Location: Facility in Phoenix, Arizona Job Details Fusion Medical Staffing is seeking a skilled Telemetry RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Telemetry RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS CertificationPreferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Telemetry RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Phoenix, AZ. Shift: Inquire Start Date: 12/15/2025 Duration: 13 weeks Pay: $1807 / Week Company: Fusion Medical Staffing Location: Facility in Phoenix, Arizona Job Details Fusion Medical Staffing is seeking a skilled Telemetry RN for a 13-week travel assignment in Phoenix, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Telemetry RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS CertificationPreferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Telemetry RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy

Fusion Medical Staffing is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Sun City, AZ. Shift: Inquire Start Date: 12/29/2025 Duration: 13 weeks Pay: $2236 / Week Company: Fusion Medical Staffing Location: Facility in Sun City, Arizona Job Details Fusion Medical Staffing is seeking a skilled Stepdown RN for a 13-week travel assignment in Sun City, Arizona. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • One year of recent experience as a Stepdown RN, • Current Valid RN license in compliance with state regulations, • Current BLS Certification (AHA/ARC), • Current ACLS Certification (AHA/ARC)Preferred Qualifications:, • Progressive Care Certified Nurse (PCCN) Certification, • NIHSS Certification, • Monitors and interprets cardiac rhythms, vital signs, and other telemetry data to detect abnormalities and respond appropriately, • Administers prescribed medications and treatments in accordance with approved nursing techniques, with a focus on cardiac care, • Prepares equipment and aids physician during cardiac-related procedures and examinations, • Maintains awareness of comfort and safety needs of telemetry patients, • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient's cardiac status and response to interventions, • Responds to life-saving situations based upon nursing standards, policies, procedures, and protocols specific to cardiac emergencies, • Documents nursing history and physical assessment for assigned telemetry patients, • Initiates patient education plans according to individualized needs, focusing on cardiac health, risk factors, and lifestyle modifications, • Collaborates with the interdisciplinary team to ensure comprehensive care for telemetry patients, • Maintains confidentiality of patients and client, • Performs other duties as assigned within the scope of practice, • Adheres to hospital safety protocols, infection control guidelines, and regulatory standardsRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Stepdown RN with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer About Fusion Medical Staffing: Fusion Medical Staffing provides career opportunities to healthcare professionals by helping medical facilities fill their staffing needs. Fusion staffs a variety of specialties within the nursing and allied healthcare fields. We offer competitive pay packages and benefits that travelers deserve. At Fusion, you can seriously choose your own adventure! Fusion's purpose is to ensure that everyone we touch has a better life. We strive to be humble, driven and positive in all our actions! Specialty Fields: • Cardiopulmonary, • Cath Lab, • Home Health, • Laboratory, • Long Term care, • Nursing, • Radiology, • Therapy