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We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. The Primary Care Physician (PCP) in our organization demonstrates: • Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals. We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP’s become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. Each PCP will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care teams. Culture is very important in the medical centers and because PCP’s are leaders in our organization and centers, they are expected to help champion a positive culture of love, accountability, and passion along with center leadership. The PCP will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The PCP will work closely with the applicable managers and medical directors to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient., • The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company., • Supervises, collaborates with, participates with, or functions within a practice or collaborative agreement with an Advanced Practice Practitioner (APP) and remains accountable for the actions of the APP while employed with the company., • Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS & ABILITIES: Competencies for Success • Availability and Accessibility for patients to build trust from their patients. It is expected that PCP’s will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner., • Service Orientation — PCP’s provide care that they would want for a family member or for themselves to each patient at every interaction., • Evidence Based Medicine — The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes., • Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one’s patients, their team, their center and the company., • Quality — Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center., • Influence — PCP’s must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes., • Self-Care — A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes., • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment, • Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: * MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required * Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working * Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required * Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required * Must have a current DEA number for schedule II-V controlled substances * Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment. PAY RANGE: $221,141 - $315,915 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click ___ Current Contingent Worker please see job aid ___ to apply #LI-Onsite

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We have multiple exciting opportunities available on our Pricing, Indications, and Reserving teams. As a dedicated Actuarial Analyst I, you will be a near-credentialed analyst responsible for independently applying complex technical and actuarial methodologies as well as requiring expert knowledge in one actuarial practice area (pricing, reserving, modeling, catastrophe risk, claims analytics, product management, etc.) to complete unstructured projects. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Independently apply complex technical and actuarial methodologies, as well as proficient actuarial knowledge, to complete unstructured projects, • Select and ensure quality of data used to perform trend analysis supports rate level indications; translate business problem into technical requirements; run catastrophe models and interpret and communicate results to support business activities while executing and enhancing a strong control environment with guidance from an experienced catastrophe modeler., • Utilize actuarial, mathematical, or statistical techniques to augment actuarial work product., • Create and deliver training to teammates on mechanics of actuarial tools and processes., • Apply understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems., • Identify compliance gaps and process improvements and recommends develops solutions., • Lead unit initiatives and participate in cross-functional efforts as a technical subject matter expert., • Effectively communicate insights and solutions to all audiences, including executive leadership., • Synthesize complex and conflicting information into a clear and influential value proposition., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years of Actuarial or analytical business experience., • No more than 2 Casualty Actuarial Society (CAS) exams away from Associate of the Casualty Actuarial Society (ACAS) Credential and All Validation of Education Experience (VEEs) completed., • Demonstrated competency with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making., • Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems., • Experience communicating complex solutions and analysis to both technical and nontechnical audiences. What sets you apart: • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a credentialed actuary to join our Property Loss Reserving and Reserving Development team. This Actuary will leverage advanced knowledge of Loss Reserving techniques and Claims Analytics insights to explain drivers of loss trends. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: • Applies advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed., • Utilizes advanced actuarial, mathematical, or statistical techniques to augment actuarial work product., • Leads special actuarial projects, such as the development of new methodologies or reporting tools., • Trains new team members on the theory and mechanics of relevant actuarial methodologies., • Applies deep understanding of products supported, stakeholders’ needs, and industry trends to solve unstructured business problems., • Identifies and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk., • Represents Actuary in cross-functional efforts., • Develops written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years of Actuarial or analytical business experience., • Associate of the Casualty Actuarial Society (ACAS) Credential., • Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making., • Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems., • Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership. What sets you apart: • Experience performing Loss Reserve analysis and working in Loss Reserving software (i.e. ResQ, Arius etc.)., • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $229,160. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity In this role you will lead and develop a team of Private Member Group Account Managers dedicated to providing comprehensive insurance solutions for our high-net-worth and/or high-profile members. This role focuses on ensuring exceptional service delivery, fostering strong client relationships, and driving operational excellence within a specialized client segment. While not a primary sales role, there will be an expectation to identify opportunities for service expansion and contribute to client retention and satisfaction goals. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: • Collaborates with internal and external stakeholders (alliance carrier underwriting, product management) to report needs, escalations and exceptions., • Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Maintains high degree of high value expertise and knowledge of industry trends to facilitate and support the technical and interpersonal skills development of team., • Drives business results and revenue/product goal attainment; ensures team members provide appropriate product solutions to meet member needs., • Provides dedicated support for member escalations and acts as an intermediary between members and carriers throughout the escalation process to resolution., • Responsible for leading team in support of achieving individual and team goals, holding them accountable for performance and actions and develops employees through regular coaching and timely feedback., • Facilitates a sales culture while maintaining service excellence within a compliant fashion., • Responsible for assessing internal/external talent with the talent acquisition team to make informed hiring decisions., • Utilizes Value Agency Management Systems for operating in a multicarrier environment to provide day-to-day operational support., • Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of insurance sales and service experience to include at least 2 year of high value or commercial insurance, within an agency or broker setting., • 2 years of coaching, direct team lead, or supervisory experience., • 1 year of direct-to-consumer sales and service experience., • Experience managing multiple carrier relationships and performance with the use of carrier systems and reporting capabilities., • Experience with High Value Agency Management Systems., • Ability to work in agile and dynamic environment., • Valid General Lines insurance license for home state with ability to obtain multistate license within 90 days. What sets you apart: • Completed CPRM Designation or ability to obtain within 2 years in the role. Compensation range: The salary range for this position is: $85,040- $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. * Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. * Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. * Guides and influences less experienced team members. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 4 years of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required What sets you apart: * US military experience through military service or a military spouse/domestic partner. * 3+ years of direct Annuity Sales Experience * Experience working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $69,920.00 - $125,850.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 2 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans * 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * 3 or more years of experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity In this role you will lead a team of Auto Claims Managers. This team handles Auto, Non-Injury Core level Claims. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. As a dedicated Director, Claims Operations, you will manage and is accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drives execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. What you'll do: * Select, develop, lead and hold managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. * Consistently coach manager on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to escalations. * Responsible for achievement of assigned goals, objectives and scorecard deliverables. * Plan, organize, and control the resources to deliver the appropriate claims service. * Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. * Provide guidance on technical matters, monitor claim reserves and extends settlement authority. * Responsible for service, loss control, and loss adjustment expense. * Identify trends and develop action plans as appropriate. * Understand, research, and work to influence the financial impact for their respective business area. * Inspire a high performance team that works to deliver exceptional experiences to the members and achieve exceptional results. * Create conditions for success removes obstacles, leads and champions change. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. * 3 years of direct team lead or management experience. * Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. * Experience using, interpreting, solutioning and leading with data. What sets you apart: • Recent Claims Director level experience (leading larger teams of managers/ supervisors), • Experience leading teams handling Auto, Non-Injury Claims, • Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes, • Advanced level of business acumen in the areas of the industry practices and emerging trends to drive exceptional results and process improvements, • Experience shaping a culture of inclusivity and excellence as evidenced by leadership in internal/external organizations to include Diversity Business Groups (DBGs), • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 -273,930 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: * Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. * Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. * Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. * Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. * Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. * Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). * Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. * Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. * Integrate risk management tools, products, and strategies to create an effective retirement income plan. * May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. * Collaborates with team members to resolve issues and to identify appropriate issues for escalation. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. * Required maintenance of FINRA Series 7 license. * Required maintenance of FINRA Series 66 (or 63 and 65) license. * Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. * 1 year of financial industry and/or sales experience. * Experience delivering frequent written and oral communication. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment * Successful completion of a job-related assessment may be required What sets you apart: * 2+ years of direct Annuity Sales Experience * Experience Working in an Inbound/Outbound Call Center * Retirement Income Certified Professional Designation (RICP) * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590.00 - $114,450.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. • Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle., • Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department., • Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning., • Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems., • Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain., • Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums., • Leverages Site Reliability Engineering practices in their domain., • Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain., • Monitors and troubleshoots highly complex systems, tools, and vendor integrations., • Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues., • Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats., • Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives., • 4 years of experience delivering technology solutions in all phases of a solution development lifecycle., • Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion., • Working experience with modern programming/scripting languages and frameworks., • Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices., • Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often., • Demonstrated ability to address complex production issues by troubleshooting applications and systems., • Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls., • Experience implementing event driven security architecture, methods, and controls., • Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements., • Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: • Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams., • Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health., • Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health., • Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js., • Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. • Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle., • Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department., • Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning., • Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems., • Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain., • Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums., • Leverages Site Reliability Engineering practices in their domain., • Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain., • Monitors and troubleshoots highly complex systems, tools, and vendor integrations., • Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues., • Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats., • Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives., • 6 years of experience delivering technology solutions in all phases of a solution development lifecycle., • Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion., • Advanced experience with modern programming/scripting languages and frameworks., • Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices., • Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often., • Demonstrated ability to address complex production issues by troubleshooting applications and systems., • Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls., • Experience leading the implementation of event driven security architecture, methods, and controls., • Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements., • Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: • Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams., • Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health., • Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health., • Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js., • Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: * Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. * Asks questions to discover key information and life events and understand need or problem. Documents relevant information. * Recognizes life events, understands and assesses the member's needs, financial situation, and goals. * Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales * techniques and persuasion skills and implements recommendation(s). * Educates the member on how regulatory changes will impact a product. * Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. * May provide limited member servicing support. * Ensures adherence to company and regulatory practices. * Supports enterprise business goals through the achievement of individual referral and product acquisition goals. * Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. * Employees in Health Solutions work with brokered products and act as an agent for the member. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: * Hours of operation * January – September /Monday – Friday / 7:30am – 6:00pm (Central) * October – December/ Monday – Friday with some weekends / 7:30 – 8:00 PM (Central) * Your 8-hour shift will fall within these hours. We are currently looking for closing shift * This role is required to be in office, with potential hybrid opportunity after 6 months. * This is for a June 8, 2026 start date What you have: * High School Diploma or General Equivalency Diploma required. * Required maintenance of Life and Health license. * Required annual completion of AHIP and Broker/Carrier appointments. * 1 or more years customer service/sales experience. * Experience delivering frequent written and oral communication. * Experience acquiring and applying new concepts and information. * Experience processing and analyzing information. * Experience fulfilling requests and meeting deadlines. * Experience resolving conflict and negotiating. * Experience multi-tasking in an operating systems environment. * Experience participating in or leading teams. * Successful completion of a job-related assessment may be required. What sets you apart: * Current Life and Health License * Experience working with Medicare Advantage and Medicare Supplement Plans * 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) * Experience working with Final Expense Policies * Life Insurance Sales experience * Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position. Start Date: June 15th Hours: 9:00am – 5:30pm ET As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout life of the claim while providing excellent service. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. * Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and builds Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through outstanding service. * Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * Applies intermediate knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * High School Diploma or General Equivalency Diploma. * 1 year of customer service experience. * Progressive experience handling low complexity auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. * Proven negotiation, investigation, communication, and conflict resolution skills. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * Successful completion of a job-related assessment may be required. * One or more years of auto liability claims experience managing claims from initial contact through resolution. * Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills. * Proven experience with comparative negligence and shared liability determinations. * At least two years of customer service experience, demonstrating strong communication and problem-solving. * Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions. * Proficiency with Guidewire or similar claims management systems. * Bachelor’s degree or industry designation (e.g., AIC, CPCU). * Military experience through service or as a military spouse. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: The salary range for this position is: $51,370 - $86,680. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Senior Auto Adjuster your work will focus on adjusting non-injury auto claims. You will investigate and determines coverage and liability, evaluate, negotiate, and settle highly complex auto claims such as comprehensive (i.e., theft and fire), collision (i.e., minimal policy limits, coverage determinations/issues, attorney representation, non-owned vehicles, mechanical breakdown, property damage lawsuits) property damage liability, and rental vehicle coverages for repairable vehicles and total losses. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Tampa, FL locations only. Relocation assistance is not available for this position. Start Date: May 3rd or June 1st Hours: Monday – Friday (9:00 – 5:30pm ET) * Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or adverse carrier). * Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. * Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. * Analyzes information obtained to establish compliance for regulatory requirements and settlement value. * Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. * Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. * Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. * Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * May serve as an informal resource for team members. * Applies proficient knowledge of Auto Physical Damage to adjust claims. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * High School Diploma or General Equivalency Diploma. * 2 years of customer service experience. * 1 year of experience handling low to moderately complex auto non injury liability claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. * Experience determining auto liability coverage. * Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. * Ability to organize, analyze, and effectively determine risk and appropriate response. * Successful completion of a job-related assessment may be required. * 1 to 2 years recent multi-vehicle claims liability to include comparative negligence. * Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage. * Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits. * Arbitration/Subrogation knowledge. * Guidewire Claims Center experience. * Bachelor's degree. * Active Adjuster's License. * US military experience through military service or a military spouse/domestic partner. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: The salary range for this position is: $54,550 - $92,060. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: * Independently applies actuarial methodologies to complete structured projects (e.g.) * Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). * Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. * Proactively resolves technical issues and identifies appropriate issues for escalation. * Assists others with troubleshooting issues. * Creates instructions and training materials for actuarial tools and processes. * Mentors new team members. * Apply business acumen to provide actionable insights that help solve business problems. * Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 2 years of actuarial or analytical business experience. * 3 Casualty Actuarial Society (CAS) exams. * Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. * Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: * Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). * Demonstrated experience with basic actuarial pricing methodologies. * Demonstrated experience aggregating and analyzing data to solve problems. * Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. * P&C Personal Lines pricing experience. * Familiarity and experience with industry pricing software such as Earnix. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Loan Officer, you will, within defined guidelines and framework, deliver impactful customer service to members while providing mortgage product solutions that facilitate the member’s financial security. You'll facilitate mortgage product sales and member service through multiple channels to include phone, email, mail and digital platform, provides individualized mortgage loan recommendations. You will have established monthly metrics and deepen member relationships through needs assessment and solution offerings from USAA products and services. You will also need to stay highly engaged in the mortgage industry, to include changes to Fannie and Freddie guidelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week in our Tampa Crosstown office. Relocation assistance is not available for this position. * Under limited supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement. * Based on predetermined requirements, assesses, and grants or rejects mortgage applications. * Manages a pipeline of member calls for mortgage products; conducts daily phone calls and manages voicemail/email correspondence * Partners closely with Processors, Underwriters and Closers to deliver on the mortgage products within a specified period of time. Responds to member and third-party phone calls to keep appropriate parties informed of loan status. * Stays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. * Develops and maintains successful partnerships with Real Estate Agents. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * 2 years of mortgage sales experience or relevant customer service experience within a financial services organization. * Successfully complete mortgage products assessment. * Acquisition and maintenance of applicable licenses/state registrations as required. What sets you apart: * Mortgage Consumer Direct Experience * 2+ years sales OR High Volume Contact Center experience * Current or Prior NMLS # * US military experience through military service or a military spouse/domestic partner Compensation range: The base salary for this role is $45,000.00 annual with an un-capped tiered incentive program. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. * Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. * Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. * Serves as an informal resource for team members. * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. * Developing knowledge of residential construction. * Working knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * Experience handling water loss claims including water mitigation, water loss estimating and reconciliation * Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) * Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) * Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) * Proficiency in Xactimate (Level 1 and/or Level 2 certification) * Experience in a call center environment * Currently hold an active Adjuster License * Bachelor’s degree * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: * Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. * Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims * Knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. * Ability to prioritize and multi-task, including navigating through multiple business applications. * May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 1+ years relevant property adjusting claims of moderate complexity * Experience desk adjusting residential property claims to include water, roof, and personal property * File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) * Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) * Currently hold an active P&C Adjuster license * Experience working directly for a standard insurance carrier * Experience in a all center environment * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. This is an experienced desk Property Adjuster role and is a hourly, non-exempt position with overtime and CAT pay opportunities. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. Typical work schedules are between 9:00 am - 5:00 pm (local time) Monday to Friday, with potential to work extended hours to support CAT claims. What you'll do: * Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. * Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. * Maintains accurate, thorough, and current claim file documentation throughout the claims process. * Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates * Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 1 year of experience handling low complexity property claims and/or customer service, military leadership, construction related industry/insurance experience. * Knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. * Ability to prioritize and multi-task, including navigating through multiple business applications. * May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * Currently reside in the Eastern or Central time zones, within catastrophe prone areas * 1+ years of residential property adjusting of moderate complexity claims * 1+ years of estimate writing skills using Xactimate, Claim X or virtual estimating * Proficient with virtual tools (such as Claim X, Hover, and Hosta) * Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement * Experience scoping the loss, assessing damages, interpreting policy and making claim decisions * Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) * Knowledge of homeowner property policies and endorsements * Currently hold an active P&C Adjuster license * Prior experience working directly for a standard insurance carrier * Ability to work overtime and extended hours to support CAT claims * US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: * May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. * May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. * May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. * May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Shape the Future of Talent at USAA! USAA is looking for a Business Applications Analyst I to join our dynamic Talent Distribution and Reporting team within Human Resources. In this pivotal role, you will be instrumental in ensuring the effective and compliant distribution of critical training across the entire Association. You will actively support all phases of training distribution, monitor associated controls, and champion the adoption of new technologies within our Learning Management System (LMS) and other key learning platforms. Your contributions will be vital to driving Association-wide learning excellence. As a dedicated Business Applications Analyst I on the Talent Distribution team, you may also provide proficient analytical, business, and technical knowledge related to specific business functions, processes, and applications/IT platforms. Work independently to create, implement and maintain application solutions to meet the needs of a business or organization. Propose changes to business processes to better align to business need. How to Succeed and Skills Needed: This position demands a candidate with robust analytical and problem-solving capabilities to assess business needs, analyze system requirements, and develop innovative solutions for intricate challenges. Demonstrated experience with key business applications including Workday, OneSource, Eightfold, and Percipio is required. Exceptional collaboration, written, and verbal communication skills are vital for liaising between business users and technical teams. A proactive mindset for identifying process efficiencies and a commitment to a risk-based approach are crucial for contributing to Human Resources and Association-wide goals. A high degree of accuracy and attention to detail is also paramount. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Evaluate business needs and reviews system requirements for accuracy; translate data between business users and technical developers., • Collaborates with internal stakeholders to understand business needs and opportunities specifically related to application/IT platform solutions., • Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes., • Participate in analyzing and documenting business requirements for application/IT platform and data systems, including testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes., • Review new or upgraded application functionality with business partners (including training) to help them prepare appropriate training and procedures updates for their teams., • Perform and may coordinate business and application/IT platform support; analyzes discrepancies and system failures., • Facilitate and perform resolution activities to minimize business impact and avoid future exposure; inform team leadership and business partners of business implications associated with those events and develops recommendations to mitigate future impact., • Maintain proficient understanding of business processes, supporting applications/IT platform, and strategic direction., • Collaborate and exchange information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 4 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes., • Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution., • Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform., • Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls., • Proficient knowledge of Microsoft Office tools., • Successful completion of an analyst assessment may be required. What sets you apart: • Technical Skills associated with LMS (Learning Management Systems), • Experience with Workday, Percipio and Eightfold, • Analytical Thinking and Problem-Solving Skills, • Data Analysis experience, • Adaptability and Flexibility, • Process and detailed oriented, • Strong Communication and Interpersonal Skills, • Experience in Risk Management, • Experience with Change Management, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position. What you'll do: * Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. * Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations. * Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership. * May make recommendations for model adjustments and improvements, when appropriate. * Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product. * Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas. * Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders. * Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership. * Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals. * Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends. * Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products. * Advises management on issues and serves as a primary resource for their individual team members on escalated issues. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree) * Do you have one of the following: * 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA) * OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA) * OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA) * OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA) * Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management. * Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences. What sets you apart: * US military experience through military service or a military spouse/domestic partner * FSA (Fellow of the Society of Actuaries) designation * Experience using Moody’s AXIS software * 2 or more years of experience with asset liability management or cash flow testing * Prior Actuarial experience with Life Insurance and Annuity Products * Fixed Indexed Annuity (FIA) Experience Compensation range: The salary range for this position is: $127,310 - $236,250 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Tampa, FL Commerce. Relocation assistance is not available for this position. What you’ll do: • Inspects and reviews quality of claim files and provide feedback to employees as appropriate., • Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies., • Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners, • Creates conditions for success removes obstacles, leads and champions change., • Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions., • Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks., • Handles escalations and makes appropriate decisions based on the policy., • Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert., • Hires, develops, and coaches claims employees for results delivery., • Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement, • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you’ll have: • Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency., • 2 years of direct team lead, supervisory or management experience., • Experience using and interpreting data to make decisions., • Demonstrated leadership, initiative, customer service and/or claims handling skills., • Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart • Bachelors, advanced degree or related Claims professional certification(s)/designation(s)., • Strong organizational skills and ability to work in a fast-paced environment., • Proven ability to lead, collaborate and build relationships., • Strong experience training, coaching, mentoring and developing employees., • Strong interpersonal communication skills which include both verbal and written communication., • Ability to work out of the Tampa Commerce location 4 days a week. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: The salary range for this position is: $103,450 - $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor- Mid Level (Auto Claims) you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Executes and delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Develops and delivers quality programs and activities that support compliance, emerging business efforts, and strategic objectives across the line of business (LOB)/function., • Supports quality management systems and programs, ensuring alignment with line of business (LOB)/function goals and regulatory standards., • Serves as a trusted advisor within and across teams, resolving moderately complex issues and influencing decisions through data-driven insights., • Conducts analysis using technology and data tools to identify trends, root causes, and strategic opportunities., • Maintains performance measurement frameworks, incorporating leading and lagging indicators., • Makes informed risk decisions, balancing data, business context, and long-term strategy., • Develops and delivers materials and activities that support quality standards, compliance, and business strategies to include delivering insights and recommendations with clarity and impact, adapting messaging to diverse audiences through effective storytelling and data visualization., • Continuously develops and maintains knowledge of industry products, regulations, services, and processes to support fulfillment of business objectives., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Serves as the main point of contact for the First Party Injury and Examiner teams, providing assistance with quality form updates, answering questions, and addressing calibration needs. What you have: • Bachelor’s degree; OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree., • 4 years progressive operations or process experience in the financial services, insurance, or relevant industry., • Quality assurance/control, or quality improvement experience identifying problems/trends and developing and recommending solutions for business issues., • Demonstrated critical thinking experience influencing through subject matter expertise., • Intermediate knowledge of quality assurance analytical methods and tools with demonstrated experience analyzing large, complex, data sets to formulate solutions for business issues., • Demonstrated communication skills with experience developing and delivering presentations for stakeholders. What sets you apart: • 4+ years Auto Claims Adjusting experience to include 1or more years as a Senior Auto Adjuster level or above., • Prior first party injury (PIP/MP) handling experience., • Experience in analyzing data, problem identification, and resolution., • High level of strength in written and verbal communication skills with senior management, third-party affiliates, and other stakeholders., • Able to work in one of our regional office locations mentioned at the top of the job description., • US military experience through military service or a military spouse/domestic partner [optional] Compensation range: The salary range for this position is: $69,920 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Infection Control Coordinator (RN) Job Type: Full Time, Days 40 Hours Your experience matters: At TGH Behavioral Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As an Infection Control Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Here, you'll be supported, respected, and empowered to make meaningful connections every day. About our Team: TGH Behavioral Health Hospital offers a warm and welcoming culture, flexible scheduling and work-life balance! Our leadership team provides professional growth and stability in a true team environment! How You'll Make an Impact As an Infection Control Coordinator, you'll be a trusted partner in our patients' recovery journeys. You will: • Coordinates the development and evaluation of the organization's infection prevention and control strategies, policies, and planning., • Collects and performs statistical analysis, interpretation and dissemination of healthcare acquired infection data, including risk assessment, surveillance priorities, and outcomes analysis., • Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization., • Monitors local, state and federal regulations and ensures compliance with accrediting and regulatory agencies' standards and requirements., • Integrates evidence-based practices into operations and clinical protocols. Assists with the development of educational resources and initiatives. What we offer: Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: • Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts, • Competitive paid time off and extended illness bank package for full-time employees, • Tuition reimbursement, loan assistance, and 401(k) matching, • Employee assistance program including mental, physical, and financial wellness, • Professional development and growth opportunities Qualifications and requirements: • Associate's degree Nursing (ADN) Required or Associates of Science Degree in Clinical Laboratory Technology or Medical Laboratory Technician., • Bachelor's Degree Nursing (BSN) Preferred or Bachelor of Science Degree in Clinical Laboratory Technology or Medical Laboratory Technician., • Current state licensure as Registered Nurse. Additional requirements include: • CPR and De-escalation certification required or obtain within 30 days of hire., • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action., • Excellent oral and written communication and interpersonal skills. More About TGH Behavioral Health Hospital: TGH Behavioral Hospital strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs. We are accredited by The Joint Commission and CARF-accredited for our Comprehensive Integrated Inpatient Rehabilitation Program and our Stroke and Brain Injury Specialty programs. EEOC Statement "TGH Behavioral Health Hospital is an Equal Opportunity Employer. TGH Behavioral Health Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: * Inspect and review quality of claim files and provide feedback to employees as appropriate. * Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. * Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners * Build conditions for success removes obstacles, leads and champions change. * Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. * Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. * Handle escalations and make appropriate decisions based on the policy. * Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. * Hire, develop, and coach claims employees for results delivery. * Consistently coach employees on claims handling and find opportunities to improve overall process and engagement * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. * 2 years of direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling skills. * Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: * Prior condo, liability, or lawsuit claims handling experience * 5 years of property claims experience handling moderate to complex dwelling and liability claims * 2+ years prior management experience managing Examiner Level claims professionals (complex property) * P&C claims leadership experience with development skills * Bachelor’s or advanced degree * Knowledge of property claims contracts and interpretation of case law * Knowledge of Xactimate, Xactanalysis and Xact Contents * Related Professional Certification(s)/Designation(s) * Superb interpersonal skills including verbal and written communications * Demonstrated strong training, coaching, mentoring skills Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster- UM, you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. * Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication. * Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years of auto claims adjusting experience. * 1 year of injury adjusting experience with attorney represented claims, * Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1 year or more experience in Uninsured motorist (UM) claims * Ongoing professional development with a focus on Insurance * Bachelors degree or higher Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• FT ONLY, • Hours: DAY 7A - 7P, NIGHT 7P - 7A, • Site Location: Bruce B. Downs, Tampa Club Dr, 33613, • Rate of Pay: $36.00/hr Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission. The Registered Nurse is responsible for providing nursing services, training, and support to address the medical or psychiatric needs of individuals with developmental disabilities, acquired brain injuries, substance abuse issues and/or emotional or behavioral challenges. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: • Conducts the medical assessment of each individual referred to the program and collaborates with an Intake staff member to determine appropriate placement in the community, • Participates in the development and implementation of service plans and supervises, in conjunction with the physicians, the medical components of the plan, • Reviews documents and revises all nursing/nursing related care plans on a regular basis, • Ensures medical records and reports arecurrent and complete in accordance with regulatory and corporate standards, including medication administration records and physician’s orders, • Maintains contact with primary care physicians and specialists, and, when directed, attends doctor visits with mentor and/or individual receiving services., • Promotes health and wellness for individuals and ensures nursing actions and steps are put in place for prevention, • Administers medications according to established guidelines, • Provides documentation for all medications given and reviews medication administration records for compliance, • Oversees the management of high-risk medical conditions and private duty nursing services, • Develops training flow charts specific to each individual receiving services, provides and documents medical skills training to clients, mentors, respite providers, staff, and where appropriate, the biological family, • Presents medical skills components at Pre-service Orientation, • Participates as an Individual Health Plan (IHP) or Plan of Care (POC) team member,, • Evaluates the medical needs of each individual for initial IHP/POC,, • Ensures IHP/POC goals and objectives are medically indicated, and, • Generates ongoing health care protocols for the specific medical conditions outlined in the IHP/POC, • Provides consultation and technical assistance to staff and mentors regarding home care issues along with operation of durable medical equipment., • May be required to coordinate, organize and/or assist with household activities such as light housekeeping and meal preparation; transport individuals receiving services to planned and/or necessary activities and appointments, • Participates in on call system as needed, • May actively participate in IDT meetings, Human Rights Committee, Health and Safety Committee and Administration meetings The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: • Graduate of an accredited RN program, • Current state RN License, • Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services. External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support—helping clients maximize building performance, energy efficiency, and equipment lifespan. Position Summary The Director of Operations is responsible for overseeing and optimizing construction operations across multiple projects to ensure safety, quality, schedule, and profitability objectives are achieved. This role provides strategic and hands-on leadership to project management and field teams, drives operational consistency, and partners with executive leadership to support company growth and performance. Key Responsibilities * Provide leadership and oversight for construction operations across multiple projects. * Ensure projects are executed in accordance with contract requirements, schedules, budgets, and company standards. * Drive operational excellence in safety, quality, productivity, and cost control. * Lead and mentor project managers, superintendents, and operations staff. * Establish and enforce standardized operating procedures and best practices. * Collaborate with preconstruction and estimating teams on project handoffs and risk reviews. * Monitor project financial performance, including budgets, forecasts, and margin management. * Partner with safety, quality, and compliance teams to ensure regulatory and company requirements are met. * Support business development efforts, including client relationships and operational input on pursuits. * Identify and implement process improvements, technology, and operational efficiencies. * Resolve escalated project issues, claims, and disputes. * Participate in strategic planning, staffing, and resource allocation. Qualifications * Bachelor’s degree in Construction Management, Engineering, or a related field (or equivalent experience). * 12–20+ years of progressive experience in construction operations. * Proven leadership experience managing multiple projects and teams. * Strong understanding of construction methods, contracts, scheduling, and cost controls. * Experience working with project financials, forecasts, and WIP reporting. * Experience with large-scale, complex, or multi-market construction projects (Preferred( * Ability to lead in fast-paced, deadline-driven environments. * Excellent leadership, communication, and decision-making skills. Physical & Work Requirements * Must be able to travel 80-100% of the time. * Primarily office-based with occasional site visits and pre-bid meetings. * Fast-paced, deadline-driven preconstruction environment. Benefits: * Competitive salary based on experience. * Health, dental, and vision insurance. * Paid time off and holiday pay. * Opportunities for professional development and certification assistance. Equal Employment Opportunity: Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Time Type: Full time Remote Type: Job Family Group: Market Operations Job Description Summary: Position Summary: The primary purpose of this position is to execute key analysis and provide budget analytics for the Operations function of our business. The ideal candidate must have an expert knowledge of Excel and previous experience with SAP. The candidate must reside in the Greater Tampa area as this role is Monday - Friday at our office in the Brandon/Riverview area. Core hours are 8 am to 5 pm but must be flexible depending on the needs of the business. Job Description: Job Responsibilities: Perform expense variance analysis across consolidated beverage group including critical analysis of trends, variances, and key metrics with an eye towards improvement. • Analyze various detailed trackers for T&E, headcount, OT, and capital spending., • Assist in monthly forecasting and the annual expense budgeting process., • Develop, analyze, and report key bailment process metrics and monitor adherence to key performance indicators (service, system inventory, open orders, supply risks, forecast accuracy)., • Review forecast data. Address critical fulfillment, inventory risk, and ensure inventory levels are met. Develop alternate supply plans to maintain contractual timelines and ensure levels are met., • Monitor withdrawals and supplier PO confirmations, adjusting delivery dates as needed. Troubleshoot undelivered orders., • Work with suppliers and carriers to return delisted product out of the bailment warehouses., • Finance Planning and Analysis team to provide regular feedback to ensure proper classification of expenses. Including conducting business case and financial modeling. Minimum Qualifications: • Bachelor’s degree in Supply Chain, Finance or Accounting and/or equivalent training and work experience, • Minimum of 3 year of professional experience in accounting, FP&A function, or Operations, • Advanced PC skills using MS Office and other various computer programs including presentation software, • Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills, • Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines, • Analytic and Reporting skills, • Utilize sound judgement and problem-solving skills, • Ability to work in fast-paced, high-volume, team environment Preferred Qualifications: • Experience with an ERP accounting system, • Financial modeling experience, • Knowledge in advanced financial reporting and budgeting tools such as Hyperion Essbase, and BI360 Physical Requirements: • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone Competencies: • Accountable for results which impact the department., • Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations. This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available ___. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The LCSW/Behavioral Health Specialist assists, coordinates and manages the needs of the Behavioral Health patients who are hospitalized by maintaining the Behavioral Health High Priority Patient registry (BH-HPP).The LCSW will adhere to strict departmental goals/objectives, standards of performance, quality patient care compliance, and policies and procedures. LCSWs must be compliant with their state mandatory laws of LCSW licensure renewal by participating and receiving their continuing education hours yearly. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Conducts timely and appropriate assessment, diagnosis, treatment planning and treatment intervention of patients., • Including patients who have been readmitted to the hospital within 30 days and/or are at high risk for readmission after discharge from the hospital., • Identifies and Implement Appropriate Community Resources for the patient., • Assess the patients for behavioral, psychosocial, financial, family issues, palliative care/end of life issues, home safety, etc. that contributed to the hospitalization and/or could contribute to future hospitalizations., • Dialogue with general medical providers (PCPs) in order to educate them concerning behavioral health disorders and treatment options available for the patients., • LCSWs will assist with obtaining community resources and refer patients to the appropriate outside agencies e.g., Medicaid, meals, medications, housing, etc., • Identifies, manages and coordinates appropriate treatment planning and interventions for patients on the HPP Behavioral Health Registry., • LCSWs will manage complex behavioral health patient issues by providing casework, utilization management and discharge planning services to promote the highest level of patient functioning as they transition back to a community setting from the hospital., • Serves as a Behavioral Health linkage between PCPs and patients to improve coordination of services and information flow., • Provides self-management support and ongoing phone contact with patients., • Coordinates, reviews and maintains daily logs for reporting purposes and for weekly review., • Maintains Communication with Other Healthcare Team Members by attending appropriate meetings., • Provides clinical consultation in an integrated health care environment regarding behavioral health dx and needs family interactions, socio-cultural determinants and community resources., • Timely and Accurate Documentation., • Maintains timely, accurate, thorough and appropriate documentation/reports per JenCare policies and procedures. Assure documentation meets billing guidelines. KNOWLEDGE, SKILLS AND ABILITIES: • Knowledge of counseling theories, therapies and techniques, as used in individual, family and group treatment, as well as principles of social welfare are required., • Knowledge of evidence based behavioral health methods and techniques used in individual, family and group therapy as related to mental health and/or substance abuse issues in a primary care setting., • Knowledge of normative changes (e.g., sensory, cognitive, psychosocial) associated with aging and older adulthood., • Proficiency in assessing for behavioral health challenges in frail, high-risk older adults., • Knowledge of advance care planning and palliative care, and related skill in addressing advance care planning with patients and/or their family systems., • Ethical practice behavior consistent with JenCare policies and professional standards., • Skill in communication with and psychosocial support of patients with cognitive impairment., • Skill in psychosocial interventions with challenged caregivers/family systems of high-risk patients., • Appropriate utilization of community-based resources, • Demonstrated ability to effectively and sensitively provide care to people from different cultural groups., • Proficiency in written communication: documentation is clear, concise, and accurate, provides meaningful communication and is consistent with JenCare policy and regulatory requirements., • Teamwork skills in care coordination with patients, family systems, JenCare staff and external providers., • Excellent interpersonal, communication and critical thinking skills are required. BS degree in Social Work required * Master’s Degree of Social Work (MSW) preferred * A minimum of 2 years’ work experience in social work, case management, and/or discharge planning experience required * A minimum of 2 years’ experience in a primary care setting preferred * State Licensure at a Master’s Level is preferred but may be required (dependent on state) * If applicable, incumbent must be compliant with the mandatory laws of state licensure at the Master’s level PAY RANGE: $54,358 - $77,655 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply ___ Current Contingent Worker please see job aid ___ to apply #LI-Onsite

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Licensed Clinician Supervisor who wants to make an impact in the lives of others. Purpose and Impact: This position is responsible for the development, coordination and implementation of all clinical services to the assigned program. This position is responsible for training and supervising the clinical staff. The Licensed Clinician Supervisor is also responsible for providing mental health assessment and ongoing clinical services to the Unaccompanied Children (UC’s) referred to the program. In collaboration with the case management team, these services will be provided on an intensive, short-term basis and will require fluency with the policies of the Office of Refugee Resettlement (ORR). Essential Functions: • Supervise clinical staff including regular individual and group staff meetings and case consultation; oversee proper client to staff ratio; provide daily, weekly and/or monthly clinical supervision to program staff as required by ORR., • Assign cases to program staff and oversee service delivery –to be performed according to, and within, the LSF mission, ORR policy, and treatment models., • Provide support with in-crisis or problem cases; provide on-going assistance to program staff in coordinating services for clients, including afterhours assistance, support and coverage as needed or scheduled., • Conduct clinical intake assessment and provide ongoing clinical and crisis interventions for clients, • Collaborate regularly with case management team to provide the clinical perspective in the assessment, service provision, and discharge of UC’s within the ORR-mandated timeframes, • Conduct weekly individual counseling sessions and weekly group counseling sessions with UC clients, • Conduct sponsor assessments and provide clinical expertise in sponsor reunification cases, • Apply a working knowledge of child welfare best practices to protect all clients in care and mitigate risk factors where possible, • Maintain documentation of all clinical activities in accordance with ORR policy, • Maintain an updated, working knowledge of DHS and UAC/ORR policy and operating procedures, • Meet regularly with supervisor to consult on cases, review case plan decisions, and evaluate client progress, • Provide translation support as needed for clients, sponsors, and staff, • Liaison with community agencies and attend meetings, conference and staffings., • Participate in grant writing, contract negotiating or re-accreditation preparation, as requested. To perform other related duties as assigned. Physical Requirements: • Ability to sit, stand, walk, and move throughout a program facility and administrative settings., • Ability to communicate clearly and effectively, verbally and in writing, with supervisees, multidisciplinary staff, interpreters, and regulatory entities., • Ability to read, prepare, and review clinical records, supervisory documentation, and compliance materials related to refugee program licensing and oversight., • Ability to hear, respond, and exercise sound judgment during supervision, audits, inspections, and crisis situations., • Ability to operate standard office and telecommunication equipment., • Ability to lift or carry up to 20 pounds as needed., • Ability to tolerate a fast-paced, trauma-informed shelter environment with frequent interruptions., • Ability to travel locally for site visits, monitoring, trainings, or regulatory meetings. Possession of a Master’s degree in social work, 2 years of postgraduate direct service delivery experience or a Master’s degree or Ph.D. in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement, plus 2 years of postgraduate direct service delivery experiences. Must have supervisory experience and be licensed to provide clinical services. Experience: Minimum of 4-5 years of experience relevant to the position and working with vulnerable, immigrant or migrant populations. Supervisory experience required. Skills: • Excellent organizational and time management skills, • Ability to collaborate with others, including case management staff, educational team members, and supervisors, • Ability to practice cultural sensitivity and work effectively with diverse populations, • Ability to be flexible with working hours and on-call responsibilities, • Excellent writing skills, • Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs., • Must be able to drive, have a valid Florida Driver’s License and maintain a clean driving record, • Reports to Program Director., • Team player with co-workers, • Accurate, complete and timely submission of required financial reports, forecasts, proposals, budgets and analysis, • Cost effective program operation, • Adherence to agency policies and managements LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including: • Medical, Dental and Vision, • Telehealth (24/7 online access to Doctors), • Employee Assistance Program (EAP), • Employer paid life insurance (1X salary), • 13 paid holidays + 1 floating holiday, • Generous PTO policy (starting at 16 working days a year), • Note: Head Start employees paid time off and holiday schedule may differ, • 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: ___ Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

The AVP, Asset Management Analytics owns the reporting strategy and analytics roadmap to enable effective investment decision-making, strengthen portfolio monitoring and risk management, and improve operational efficiency. You will be responsible for establishing reporting standards, data governance, KPI definitions and scalable reporting for Asset Management that integrates data from portfolio management systems, accounting platforms and data warehouses. The position provides strong analytical and technical expertise and an understanding of business objectives to translate complex data into clear and actionable insights. This role will ensure the accuracy and integrity of key performance metrics, monitor portfolio performance, and recommend data-driven enhancements to improve results and streamline execution for the business unit in the delivery of services to our clients. Additionally, the AVP, Asset Management Analytics leads the design and delivery of reporting and analytics for Asset Management, including Power BI dashboards, portfolio analytics, operational reporting and executive performance metrics. Core Functions and Responsibilities: • Define and execute an asset management reporting and analytics strategy to provide portfolio oversight, investment decision-making and executive insight., • Develop a scalable reporting architecture that integrates data from servicing, asset management, finance and investor reporting platforms., • Establish analytics roadmap delivering portfolio intelligence, operational reporting and performance analytics in collaboration with the Enterprise Data Management team., • Lead and evolve a high-performing team to support Asset Management objectives through hands-on coaching, performance management and mentoring., • Partner with Asset Managers to build analytics supporting special servicing, default resolution, loan performance monitoring and asset level decisioning., • Deliver actionable insights and performance metrics supporting asset management strategy, capital allocation, forecasting and investment planning., • Oversee asset and portfolio level performance metrics, inclusive of revenue, return, operating performance, portfolio concentration, exposure analysis and benchmark/ market comparison reporting., • Develop and maintain investment & asset management reporting to include, portfolio valuation and performance tracking, asset performance vs. underwriting assumption analytics, hold/ sell strategy analytics, repurchase triggers and capital deployment and investment pipeline tracking., • Design and automate operating and financial reporting frameworks, including dashboards, budget-to-actual reporting, cash flow and liquidity monitoring and asset-level financial performance., • Establish operational testing and monitoring automation to support regulatory compliance and contract oversight., • Partner with technology and data teams to ensure data quality, integrity and proper data lineage across systems., • Serve as central point of coordination for the business unit’s data architecture supporting analytics and reporting needs., • Design and implement performance tracking frameworks aligned to asset manager outcomes, portfolio results and operational targets., • Analyze portfolio trends, performance metrics and operational volumes to identify areas for improvement., • Collaborate cross-functionally to streamline processes, implement data-driven solutions and continuously improve reporting efficiency and accuracy., • Support management in strategic planning, forecasting and performance monitoring initiatives., • Develop domain knowledge of Fay’s business to include an understanding of organizational goals and objectives., • Maintain broad influence through ongoing development of relationships across the organization. • Ensure compliance with Fay’s policies, processes, and practices to include successful completion all department and company required training., • Maintain a current working knowledge of federal, state and local regulations., • Ensure audit and control processes are current and followed in compliance with Fay’s policies, department objectives, federal and state requirements., • Role model ethical standards, professionalism and code of conduct; ensure demonstrated behaviors align with Fay's Values and Operating Principles., • Perform other duties and responsibilities as assigned. Qualifications Required: • Bachelor’s degree in Finance, Business, Data Analytics, or a related field., • 7+ years of experience in reporting, analytics or business intelligence within mortgage servicing or asset management required., • Proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel skills., • Experience with SQL or scripting languages a plus., • Experience with ICE MSP system preferred., • Strong skills and experience in MS Word and PowerPoint., • Proven ability to work effectively in a fast-paced, deadline-driven environment., • Previous experience managing people and leading teams highly preferred., • Demonstrated strength in analytical thinking, problem-solving, and clear effective communication.

About Sims Limited: Founded in Australia in 1917, Sims Limited is a global leader in metal recycling and the provision of circular solutions for technology. We are transforming the way materials are recovered, reused, and recycled to achieve our purpose: to create a world without waste to preserve the planet. Employing approximately 3,900 employees globally, we operate more than 150 facilities across 13 countries. Sims Limited is publicly listed on the Australian Stock Exchange and is committed to operational excellence, a positive work culture, and strong governance and compliance. Position Summary We are seeking an experienced professional to lead the optimization of our global property portfolio across North America, the United Kingdom, Europe, Australia, and New Zealand. This role will work closely with business leaders to develop and execute property strategies that support operations and long-term business growth as well as unlock value in the property portfolio. As part of this role, the position will oversee the purchase, sale, and leasing of properties. The successful candidate will combine strong strategic thinking with deep property expertise to ensure the company operates with the most effective use of owned and leased assets. Key Responsibilities Global Property Strategy • Work with business leaders to develop and implement a global property strategy aligned with the company’s growth objectives., • Lead and manage the acquisition, sale, and leasing of properties across multiple jurisdictions., • Conduct site selection analysis, feasibility studies, and financial evaluations to support investment or sale decisions., • Negotiate purchase and sale agreements, leases, and other property-related matters., • Ensure property transactions comply with local regulations, zoning and permitting and environmental requirements., • Identify and manage risks associated with industrial property ownership and leasing. Qualifications & Experience • Significant experience in commercial or industrial real estate or property portfolio management., • Strong strategic thinking and analytical capabilities with the ability to align property decisions with operational and financial goals., • Understanding of zoning, environmental regulations, and permitting considerations for industrial facilities. Key Competencies • Strategic property planning for industrial operations, • Commercial and financial acumen, • Global portfolio management, • Negotiation and deal structuring, • Industrial site selection and development, • Cross-functional collaboration with operations, • Risk management and regulatory awareness Sims Limited is proud to be an equal opportunity employer. We value the diversity of all employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. The company does not discriminate regarding race, sex, religion, color, national origin, citizenship status, disability, age, marital or familial status, sexual orientation, gender identity, gender expression, veteran status, housing status, source of income, or any other status protected by federal, state, or local laws. This applies to any employment decision, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with a disability needing a reasonable accommodation may request such without fear of reprisal or discrimination. If you are passionate about and eager to make a difference in the recycling industry, we invite you to apply today and help us secure our future at Sims Limited. To learn more about Sims Limited, please visit for more information on Sims and its commitment to sustainability.

Job Overview AEVEX Aerospace is seeking a Senior Program Manager to manage the development and assembly of aircraft with enhanced special mission capabilities to support unique DoD and commercial customers requirements. They will provide expert leadership and direction across complex unmanned systems programs, with a particular focus on operations that utilize additive manufactured components. This role requires deep knowledge of operational execution, engineering, system test, maintenance, and technical management practices, combined with the ability to lead multidisciplinary teams in a fast-paced environment. This person will oversee all aspects of a project, from planning and design to execution and delivery. Essential Functions • Provide senior-level expertise across operations, engineering, maintenance, system test, and technical management disciplines in support of assigned unmanned systems programs., • Lead programs that incorporate additive manufactured components, ensuring integration of AM technologies into design, qualification, production, and sustainment processes., • Work directly with customers to define requirements, develop executable work plans, and ensure timely, quality delivery of program objectives., • Ensure all programs are executed with the highest standards of safety, compliance, and technical rigor, including adherence to AM quality controls, configuration management, and flightworthiness requirements., • Maintain a high-performing team that embodies AEVEX values, professional standards, and a culture of accountability, innovation, and collaboration., • Provide clear communication of expectations and develop forward-leaning strategies that enhance organizational capability, particularly in AM-enabled rapid prototyping, low-rate production, and accelerated fielding of unmanned platforms., • Advise senior executives on operational readiness, training, staffing, and workforce planning, including specialized roles supporting additive manufacturing and unmanned systems integration., • Build and sustain strong relationships with peers, subordinates, and customers; influence strategic and operational planning with expert technical and programmatic guidance., • Demonstrate agility and adaptability in managing emerging requirements, resolving challenges, and maintaining alignment with organizational priorities., • Drive alignment and achievement of strategic objectives and performance goals across programs, business units, and support teams., • Manage all aspects of assigned programs, including cost, schedule, performance, and risk, with an emphasis on disciplined execution and continuous improvement., • Employ industry best practices and tools to ensure programs meet or exceed financial, technical, and operational performance targets., • Collaborate with the Director of Programs and Growth Team to identify future opportunities, support capture activities, develop program strategies, and expand AM and unmanned systems capabilities for new and existing customers., • Develop and implement processes to identify, assess, monitor, and mitigate risks throughout the program life cycle, including technical risk associated with AM-produced components and rapid flight systems., • Support proposal development as a subject matter expert, providing technical solutions, program structures, and cost inputs; may lead a team of SMEs in developing technical volumes., • Represent AEVEX professionally and effectively in all internal and external engagements, fostering trust and long-term partnerships., • Perform other duties as assigned., • Regular and reliable attendance on a full time basis [or in accordance with posted schedule]., • Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices., • Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies • Demonstrated expertise in the Microsoft Office suite, including advanced proficiency in Microsoft Project., • Experience developing, maintaining, and managing Integrated Master Schedules (IMS) for complex programs., • Excellent verbal and written communication skills, with the ability to interface effectively with customers, cross-functional teams, and technical personnel at all levels., • Strong analytical skills with the ability to assess technical, operational, and programmatic issues and recommend sound solutions., • Proven ability to manage multiple projects simultaneously in a fast-paced environment, including controlling scope, schedules, and deliverables to ensure program success., • Self-starter with strong judgment; knows when to seek guidance but is highly capable of working independently with minimal oversight., • Highly detail-oriented, organized, and committed to exceptional work quality and follow-through., • Demonstrated experience leading and managing teams to deliver projects on schedule and within budget while maintaining high customer satisfaction., • Experience working with subcontractors and vendors, including development of statements of work, definition of technical requirements, negotiation of terms, and management of performance., • Demonstrated leadership skills with a strong passion for collaboration, team-building, and fostering a positive work environment. Leadership Competencies • Directs and provides expert knowledge in the day-to-day function of the department., • Identifies, recruits, and retains top-notch talent., • Champions AEVEX’s culture and empowers employees to take responsibility for their jobs and goals., • Coaches, mentors, engage and develop the team, including overseeing new employee onboarding and providing career development planning and learning opportunities., • Sets performance standards and encourages employee engagement and results through delegation, continuous feedback, goal setting, and performance management., • Maintains transparent communication. Appropriately communicates organization information through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication., • Provides oversight and direction to the employees in accordance with AEVEX’s policies and procedures., • Decision-Making: Exercises sound judgment under pressure; makes timely, data-driven decisions while balancing technical, operational, and business considerations., • Influence and Communication: Communicates with clarity, confidence, and purpose; effectively engages customers, executives, and cross-functional teams to align priorities and drive outcomes., • Team Leadership: Builds, motivates, and develops high-performing multidisciplinary teams; fosters a culture of accountability, collaboration, and continuous improvement., • Customer Focus: Maintains strong customer relationships, anticipates customer needs, and ensures delivery of high-quality solutions that meet or exceed expectations., • Adaptability and Agility: Responds effectively to changing priorities, emerging risks, and evolving technology, particularly in rapid-development and AM-enabled environments., • Execution Excellence: Drives disciplined program execution, ensuring cost, schedule, and performance objectives are met; maintains a focus on safety, compliance, and operational readiness., • Innovation Mindset: Encourages creative problem-solving and the application of new technologies such as additive manufacturing to improve capability, reduce cycle times, and strengthen competitive advantage., • Collaboration and Influence: Works seamlessly across organizational boundaries, leveraging relationships with engineering, operations, supply chain, and leadership to solve complex challenges., • Integrity and Accountability: Demonstrates ethical leadership, transparency, and ownership of decisions; holds self and others accountable to high professional standards. Education / Certifications • Bachelor’s degree in Engineering, Aerospace, Mechanical, Systems Engineering, Business, or a related technical discipline required., • Master’s degree in Engineering, Program Management, Business Administration (MBA), or related field preferred., • Project Management Professional (PMP), Program Management Professional (PgMP), or DAU equivalent certification strongly preferred., • Training or certification in aerospace program management, systems engineering, or airworthiness processes (e.g., MIL-STD, AS9100, FAA / DoD frameworks) is advantageous., • Familiarity with additive manufacturing standards or training (ASTM F42, SAE AMS-AM, or similar) is considered a plus. Experience • 15 or more years Program/Project Management experience., • Preferred: Experience with additive manufacturing technologies, processes, and quality management as applied to unmanned systems, rapid prototyping, or low-rate production environments. Security Clearance • Has a Secret DoD clearance upon start of employment and has the ability to obtain/maintain a TS/SCI clearance, U.S. Citizenship required.

Harrison Gray Search has partnered with a leading firm seeking a highly skilled Commercial Lines Client Executive. The Commercial Lines Client Executive serves as a strategic partner to clients, fostering strong relationships and ensuring their risk management and insurance needs are fully supported. This role supports Producers in new business production through opportunity triage, strategy meetings, program design, and tailored proposals, while also leading renewal strategies and stewardship reviews to deliver long-term value. Acting as a trusted advisor, the Client Executive provides high-level issue resolution for key accounts and partners with internal teams to ensure seamless service delivery. Key Responsibilities Client Leadership & Relationship Management • Serve as a Client Account Executive on the Commercial Lines team, primarily supporting production and service teams in managing larger and/or more complex accounts., • Maintain strong client relationships and coordinate effectively with internal teams., • Serve as the primary point of contact for clients and foster relationships with executives and key management stakeholders., • Partner with Producers in new business production, including opportunity triage, strategy meetings, program design, RFP preparation, service plan development, prospect presentations, and gathering underwriting information for marketing accounts., • Facilitate renewal strategy meetings (internal and external) to align coverage and service plans with client needs., • Lead and collaborate with cross-functional teams to communicate client strategies and orchestrate client solutions., • Provide high-level issue resolution for key accounts and support service teams in resolving complex client matters., • Mentor new Producers and support their professional development. Desired Education, Skills, and Experience • Active Florida 2-20 license (required), • College degree preferred, • 7+ years of experience working with mid to large commercial P&C insurance clients, • Strong technical insurance knowledge and background, • Strong managerial skills and communication abilities, • Ability to clearly articulate ideas, • Proven ability to maintain confidential information, • Ability to work effectively with all levels of an organization and build strong relationships, • Demonstrated accountability for decisions and actions, • Proficiency in Microsoft Word and Excel, • Knowledge of AMS360 Management System and ImageRight, • Effective analytical and problem-solving skills, • Strong mathematical skills, • Excellent organizational and time management skills, • Ability to multitask effectively

We’re looking for a GRC Analyst who thrives in fast-moving, high-impact environments and has experience with risk management standards as well as monitoring cybersecurity risks. What You’ll Do • Execute control assessments and audit readiness activities to validate design and operational effectiveness, • Conduct third-party security risk assessments and ongoing vendor assurance reviews., • Develop risk dashboards, control documentation, and compliance roadmaps to support data-driven decision making, • Mentor junior analysts and partner cross-functionally to operationalize enterprise security standards, • Drive remediation lifecycle management by tracking findings, coordinating control owners, and reducing residual risk, • Oversee the lifecycle of audit findings, • Maintain GRC functions What We’re Looking For • 3+ years of experience with GRC, • Experience with SOC1, SOC 2, PCI etc, • Cybersecurity certification ie. CISSP, CISA, CISM etc, • Experience understanding of regulations ie ISO 27001, • Advanced experience in Excel, SDLC life cycle assessments Join us at Lumen Resources, where your expertise will contribute to our growth, and you'll have the opportunity to have fun and thrive alongside a dynamic group of professionals. Apply today and become a part of our exciting journey! Lumen Resources: At Lumen Resources you will be partnering with trained recruiters who will guide you through discovering a brighter future. Our recruiters are concise and efficient in all interactions, hold exceptional communication, and will support resume writing and interview preparation, so you can land any position you want! If this role doesn’t align with what you are looking for, we have a host of clients with roles that could be a match. Feel free to reach out to connect with one of our team members at Lumen Resources is an Equal Opportunity Employer Don't hesitate to get in touch with our team for more information

President/ Chief Operating Officer (COO)- Tampa, FL Build the operation. Lead the people. Scale the vision. The President/ Chief Operating Officer (COO) is a senior executive role responsible for overseeing all operational functions of Kai Connected across multiple regions, with current operations in Florida and imminent expansion into Texas and additional growth markets. Kai Connected is a growing community management company delivering HOA, CDD, and Lifestyle services under one roof. Our mission is simple but ambitious: maximize happiness for residents, boards, and our teams. We believe in a people-first culture, high standards, and moving fast without losing heart. This is a rare opportunity for a seasoned operator to step into a true run-the-business role. As President/ COO, you will own operations end to end, from strategy through execution, partnering closely with the Founder to scale Kai Connected across markets while preserving our culture, standards, and soul. Operational Leadership • Oversee day-to-day operations across HOA, CDD, Lifestyle, and corporate departments, • Ensure consistency, compliance, and operational excellence across all regions, • Design, implement, and refine scalable systems, SOPs, and workflows, • Identify gaps, solve problems, and continuously improve service delivery and efficiency, • Own operational KPIs and performance outcomes Regional Oversight & Expansion • Provide executive oversight for multi-region operations and future market expansion, • Lead and support Regional Directors, Department Heads, and senior managers, • Build repeatable operating models that support growth without sacrificing quality, • Monitor performance metrics and proactively address risks or challenges HOA & CDD Operations • Ensure compliance with governing documents, state statutes, and contractual obligations, • Partner with legal, compliance, and finance teams to mitigate risk and ensure sound financial practices, • Support boards through strong governance, education, and transparent operations Lifestyle Operations • Oversee Lifestyle programs that drive engagement, connection, and happiness, • Ensure Lifestyle Directors are trained, supported, and aligned with Kai Connected’s values, • Collaborate with marketing and communications for cohesive messaging Leadership & Culture • Lead, mentor, and develop senior leaders and management teams, • Foster a people-first, accountability-driven culture, • Partner with HR on organizational design and succession planning WHAT WE’RE LOOKING FOR • Bachelor’s degree required; MBA preferred, • 10+ years senior leadership experience, • Multi-region operational experience, • Deep understanding of HOA and CDD operations, • Proven ability to scale, • Strong decision-making and leadership skills Why Kai Connected Real autonomy. High standards. People-first. Build something meaningful. Why This Role Matters The President/ COO is central to Kai Connected’s success. You are the bridge between vision and reality, ensuring that as we grow, we remain aligned, operationally excellent, and deeply human. If you have led operational turnarounds, built scalable teams, and are energized by ownership, accountability, and impact, we would love to hear from you.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Loan Officer, you will, within defined guidelines and framework, deliver impactful customer service to members while providing mortgage product solutions that facilitate the member's financial security. You'll facilitate mortgage product sales and member service through multiple channels to include phone, email, mail and digital platform, provides individualized mortgage loan recommendations. You will have established monthly metrics and deepen member relationships through needs assessment and solution offerings from USAA products and services. You will also need to stay highly engaged in the mortgage industry, to include changes to Fannie and Freddie guidelines. We offer a flexible work environment that requires an individual to be in the office 4 days per week in our Tampa Crosstown office. Relocation assistance is not available for this position. What you'll do: * Under limited supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement. * Based on predetermined requirements, assesses, and grants or rejects mortgage applications. * Manages a pipeline of member calls for mortgage products; conducts daily phone calls and manages voicemail/email correspondence * Partners closely with Processors, Underwriters and Closers to deliver on the mortgage products within a specified period of time. Responds to member and third-party phone calls to keep appropriate parties informed of loan status. * Stays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. * Develops and maintains successful partnerships with Real Estate Agents. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * 2 years of mortgage sales experience or relevant customer service experience within a financial services organization. * Successfully complete mortgage products assessment. * Acquisition and maintenance of applicable licenses/state registrations as required. What sets you apart: * Mortgage Consumer Direct Experience * 2+ years sales OR High Volume Contact Center experience * Current or Prior NMLS # * US military experience through military service or a military spouse/domestic partner Compensation range: The base salary for this role is $45,000.00 annual with an un-capped tiered incentive program. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Triage Partners, LLC is a national telecom construction and installation partner purpose-built to help Telcos, Cable MSOs, and electric cooperatives hit aggressive fiber build targets - without sacrificing quality, SLAs, or customer experience. We are the parent company and single contracting entity for a family of proven, founder-led operating companies, including Benton Technical Services and JCS Inc. We are seeking an experienced Safety Manager/Safety Director to lead and strengthen safety programs across our telecommunications field operations, including tower climbing, fiber installation, and construction activities. This role will drive regulatory compliance, reduce risk, and champion a strong safety-first culture across multiple regions and crews. Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day. Specific Job Responsibilities Include: • Manage the coordination and implementation of the safety policies and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and Health Administration (OSHA), • Drive Triage’s safety processes and programs through all business entities and all levels of management and craft., • Partner with Operations leadership to integrate safety into daily workflows., • Oversee contractor safety compliance and performance., • ·Evaluate safety programs, issue recommendations and implement changes to drive consistency in the company’s safety programs across all projects., • Maintain strong, effective communication with client representatives (internal and external)., • Establish and maintain a training program to ensure employees are receiving appropriate training in an effective and efficient manner., • Work with HR in the tracking and managing of active workers’ compensation claims and conduct post-accident investigations to identify causes and hazards that need to be improved upon and presented to senior management., • Establish and maintain a corrective action and mitigation program to continually drive improvements into the organization., • Develop and train management on proper accident and/or injury reporting procedures., • Review, approve and assist supervision with corrective actions related to incidents and near miss events., • Maintain safety files and records, perform safety surveys and inspections, prepare written reports of findings and recommendations for corrective or preventive measures were indicated and follows up to ensure measures have been implemented., • Assist Operations with warehouse organization and environmental safety best practices to ensure compliance with state, federal and OSHA guidelines., • Partner with front line supervisors and project managers to ensure they understand their responsibilities within the safety program, • Participate in the tactical planning and support of corporate safety initiatives, including the company’s safety committee meetings, corporate newsletters, etc., • Present safety performance reports to executive leadership. Qualifications • Bachelor’s degree in occupational safety, Environmental Health, Engineering, or related field (or equivalent experience), • Certified Safety Professional (CSP) preferred, • 8+ years of progressive safety leadership management and administration experience., • Experience managing safety in a multi-location environment, • Experience working within Cal/OSHA’s jurisdiction, • Experience in telecommunications, utility construction, or similar field-based industry, • Tower safety standards (including fall protection), • RF safety regulations, • Construction safety protocols

This role oversees collateral integrity, property valuation accuracy and liquidation performance across residential and business purpose loan portfolios for Asset Management. This position ensures enforceability of collateral files, validates property valuations and supports loan acquisitions, transfers, and portfolio sales by ensuring documentation is complete and transaction ready. This position works closely with servicers, custodians, trustees and transaction teams to monitor and track document completeness and address collateral deficiencies. Additionally, this position builds and leads a team with responsibility to implement tracking, reporting, controls and governance standards that strengthen collateral oversight and reduce documentation risk across the portfolio. Core Functions and Responsibilities: • Establish and maintain processes for tracking loan documentation, including notes, assignments, endorsements, allonges, guarantees, and related collateral records., • Oversee document intake, certification, and reconciliation across custodians, servicers, and internal systems., • Prepare performance reports for senior management and investors., • Perform quarterly Current Market Value (CMV) and Broker Price Opinion (BPO) oversight and monitor valuation volatility and liquidity risk in less conventional markets., • Lead and evolve a high‑performing team to support Asset Management objectives through hands‑on coaching, performance management and mentoring., • Develop and oversee collateral and repurchase review processes, assessing MLPA representations and warranties, loan documentation integrity, and performance triggers to identify potential breach observations and to support investor recovery strategies., • Manage collateral exception tracking and remediation for missing or defective documentation., • Serve as the primary liaison with custodians, trustees, and document vendors regarding collateral custody and certification., • Verify completeness and enforceability of collateral files, with attention to alternative documentation and vesting issues to ensure collateral readiness for loan sales, securitizations or portfolio dispositions., • Support loan acquisitions, transfers and portfolio onboarding by coordinating collateral delivery and validation., • Maintain standards for document imaging, storage, and custody controls., • Partner with legal, capital markets, and asset management teams to support transaction and portfolio management activities., • Conduct periodic collateral reconciliations with custodians and servicers., • Identify and implement process improvements or tools to strengthen collateral tracking and reporting., • Develop domain knowledge of Fay’s business to include an understanding of organizational goals and objectives., • Maintain broad influence through ongoing development of relationships across the organization., • Ensure compliance with Fay’s policies, processes, and practices to include successful completion all department and company required training., • Maintain a current working knowledge of federal, state and local regulations., • Ensure audit and control processes are current and followed in compliance with Fay’s policies, department objectives, federal and state requirements., • Role model ethical standards, professionalism and code of conduct., • Ensure demonstrated behaviors align with Fay's Values and Operating Principles., • Perform other duties and responsibilities as assigned. Qualifications Required: • Bachelor’s degree in Finance, Business Administration, Real Estate or related field, • 7+ years of experience in collateral management, mortgage servicing, document custody or loan operations a must., • Working knowledge of mortgage documentation including notes, assignments, endorsements and allonges, • Prior experience coordinating with servicers, custodians, trustees, or document vendors, • Strong understanding of underwriting standards, property valuation methodologies and foreclosure processes, • Familiarity with collateral certification and loan transfer processes, • Previous experience managing people and leading teams highly preferred, • Proven ability to work effectively in a fast-paced, deadline-driven environment, • Strong skills and experience in MS Word, Excel and PowerPoint Skills & Abilities • Strong verbal and written communication skills, • Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization, • Collaborative and consultative work style; high team-orientation, • Effective management skills to include talent selection, training, coaching and performance management, • Demonstrated ability to foster an environment of positive employee engagement and trust, • Open to change; agile; high learning agility, • Strong analytical skills coupled with sound judgement, • Strong problem-solving abilities, • Ability to analyze and interpret data to identify opportunities and propose solutions, • Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values and priorities, • Strong project management skills, • Strong attention to detail; strong quality and compliance orientation, • Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management, • Self-directed; ability to proactively ask questions and surface issues/ concerns, • Professional maturity, integrity, ability to maintain confidential data and information, • Strong business acumen; strong fiscal and technical aptitude

SHRM-Certified Human Resources Manager – Skilled Trades Industry (Local Candidates Only) Reports To: Financial Controller Location: Lutz / Tampa, Florida IMPORTANT: This is an on-site position. Candidates must be able to reliably commute to our office in the Lutz / Tampa area About the Company We are a rapidly growing low-voltage technology and security systems company specializing in commercial security cameras, gate access systems, and low-voltage infrastructure. Our company supports projects across multiple states and continues to expand its operations. With approximately 60 employees across multiple related entities, we are focused on building strong operational systems, improving workforce structure, and supporting sustainable growth. Position Summary We are seeking a SHRM-Certified Human Resources Manager with experience in skilled trades or field service industries such as construction, electrical, low-voltage, or similar technician-based businesses. The HR Manager will work closely with company leadership and department managers to manage recruiting, employee relations, HR compliance, workers’ compensation, and workforce structure across all company entities. The ideal candidate is a hands-on HR professional who takes ownership of the HR function, builds systems, enforces policies professionally, and supports managers in building strong teams. This role reports directly to the Financial Controller and will serve as the primary and sole internal Human Resources member for the organization. The company currently utilizes a Professional Employer Organization (PEO) for payroll and benefits administration. The HR Manager will serve as the internal HR authority coordinating with the PEO while maintaining full responsibility for internal HR operations and workforce management. Because of the operational volume of employees and projects, the candidate must be highly organized and able to prioritize responsibilities, manage multiple assignments, and maintain structured scheduling and follow-ups. This is a salaried exempt position that may require approximately 45–50 hours per week depending on operational needs. The HR Manager will conduct an assessment of existing HR procedures, and compliance practices, providing recommendations to improve consistency. Strong attention to detail is essential when managing employee documentation, workers’ compensation matters, HR records, and compliance requirements across multiple entities and states. Key Responsibilities Human Resources Leadership • Manage all internal HR operations across multiple business entities and approximately 60 employees., • Coordinate with the company’s PEO provider for payroll, benefits administration, and compliance support., • Ensure HR processes remain organized, consistent, and aligned with company operations. Recruiting & Workforce Planning • Work with managers to define the ideal candidate profile before any job posting is created., • Manage the full hiring process including job postings, candidate screening, interviews, backgrounds, references verification, offers, and onboarding., • Ensure consistent hiring standards across all company entities., • Develop recruiting practices that attract qualified technicians, project managers, installers, and trade professionals. Employee Relations & Workforce Management • Support managers with employee relations., • Lead disciplinary processes and employee terminations when necessary., • Conduct and document employee exit interviews to identify opportunities for improving retention and workplace practices., • Maintain a workplace culture that balances employee support with professional accountability. Employee Retention & Workforce Development • Implement programs to improve employee retention., • Build onboarding systems that support office staff, field technicians and sales team. Compliance & Risk Management • Maintain compliance with multi-state employment laws and HR regulations., • Manage Workers’ Compensation claims, reporting, and coordination with insurance providers., • Maintain accurate employee records and HR documentation., • Support safety and compliance initiatives for field operations. HR Systems & Organizational Structure • Maintain HR records across multiple business entities., • Provide workforce reporting and HR insights to leadership and finance., • Assess and improve company HR procedures, and documentation standards., • Implement HR systems that support a growing organization. Qualifications • Active SHRM Certification is REQUIRED (SHRM-CP or SHRM-SCP)., • 8+ years of Human Resources experience., • Experience supporting construction or other skilled trade / field service industries REQUIRED., • Experience supporting multi-state or multi-entity organizations., • Strong knowledge of Workers’ Compensation administration and HR compliance., • Experience working with PEO providers such as Paychex - preferred., • Strong organizational, communication, and problem-solving skills., • Ability to manage multiple priorities and operational demands effectively. Professional Conduct & Workplace Standards Because this role interacts with leadership, employees, vendors, and clients, the Human Resources Manager must maintain a high level of professionalism, credibility, and discretion. Employees representing the company are expected to present themselves in a clean and professional manner appropriate for a business environment. Who You Are • A hands-on HR professional who takes ownership of the HR function., • Comfortable working with technicians, installers, and operations managers., • Organized, proactive, and detail oriented., • Able to balance employee support with professional policy enforcement., • Comfortable working in a growing company where processes continue to evolve. This Role May Not Be the Right Fit If • You prefer to avoid difficult conversations or policy enforcement when issues arise., • You are most comfortable in a large corporate HR environment and have not supported field or trade-based teams., • You prefer primarily administrative HR work instead of actively building systems and supporting managers., • You are not comfortable working in a growing organization where structure continues to develop. Compensation Salary: $82,000 – $87,000 per year The company offers health Insurance PTO time after 90 days. Compensation will depend on years of experience and industry knowledge, particularly experience supporting trade-based or technician-driven organizations. Additional Requirements Employment is contingent upon successful completion of background checks and professional reference verification in accordance with applicable laws. Application Screening Questions • Do you currently hold an active SHRM certification (SHRM-CP or SHRM-SCP)?, • How many years of Human Resources experience working in skilled trades or field service industries such as construction, electrical, or similar technician-based companies do you have? Explain with a cover letter. Equal Opportunity Employer We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. How to Apply Submit your resume outlining your recent HR experience, particularly within construction, skilled trades, or field-service environments.

Shirley Parsons is supporting a prominent manufacturing organization in its search for a seasoned Bilingual EHS Manager to strengthen its leadership team. This role will provide high-level direction and hands-on oversight for the development, implementation and ongoing enhancement of this company's Environmental Health, and Safety programs for this facility. This person will need to be fluent in English and Spanish. The Role: • Guide the implementation and ongoing improvement of corporate EHS policies, procedures, and management systems., • Produce clear and timely regulatory submissions, including OSHA logs, environmental documentation, and internal EHS performance metrics., • Work closely with plant leadership and operations teams to embed EHS expectations into daily manufacturing activities., • Carry out and supervise thorough risk evaluations, Job Safety Analyses (JSAs), and hazard‑identification efforts. The Candidate: • Demonstrated background in creating, rolling out, and strengthening EHS programs, standard operating procedures, training platforms, and compliance systems within manufacturing environments., • 5-10 years of experience in a heavy manufacturing environment. 2-3 years of management experience preferred., • OSHA 500/501/511 certifications preferred., • Ability to communicate throughout every level of a company is required., • Fluent in English and Spanish required.

Title: Compliance Analyst (Internal Audit) Rate: $34/hr - $36/hr Location: Tampa, FL Duration: 6 Month Contract. Possibility for conversion for the right candidate. Job Description: • Responsible for the coordination and completion of all government, regulatory, and compliance documents for all business units in an organization. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager., • 2 to 3 years of experience or equivalent expertise in risk management, assessment, control evaluations, or a related field, preferably within the financial services industry. Possess a strong understanding of industry standards and regulatory requirements., • Demonstrated ability to analyze complex issues, develop and implement effective risk mitigation strategies, and communicate insights and recommendations clearly to senior stakeholders., • Proficient knowledge of risk management frameworks, regulations, and industry best practices. Ability to stay updated with evolving regulatory landscapes and adapt strategies accordingly., • Exceptional ability to develop and communicate well-founded recommendations based on regulatory guidance and standards, ensuring alignment with organizational goals and compliance requirements., • Highly organized and detail-oriented, with a proven track record of managing multiple priorities and delivering results in a fast-paced environment., • Strong analytical and communication skills, with the ability to convey complex information in a clear and concise manner to diverse audiences. Skills • Required: Testing or Audit Experience 100% required, • Audit background in financial institution, • Compliance Testing, • Experience coming up with design of scripts – walkthroughs, • Experience with Risk and control environments, • Minimum 3 years of experience, • Control experience in audit environment, • Financial background, • Experience and ability to present findings, • Strong communication skills, both written and verbal Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ___ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor- Mid Level (Auto Claims) you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Executes and delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Develops and delivers quality programs and activities that support compliance, emerging business efforts, and strategic objectives across the line of business (LOB)/function. * Supports quality management systems and programs, ensuring alignment with line of business (LOB)/function goals and regulatory standards. * Serves as a trusted advisor within and across teams, resolving moderately complex issues and influencing decisions through data-driven insights. * Conducts analysis using technology and data tools to identify trends, root causes, and strategic opportunities. * Maintains performance measurement frameworks, incorporating leading and lagging indicators. * Makes informed risk decisions, balancing data, business context, and long-term strategy. * Develops and delivers materials and activities that support quality standards, compliance, and business strategies to include delivering insights and recommendations with clarity and impact, adapting messaging to diverse audiences through effective storytelling and data visualization. * Continuously develops and maintains knowledge of industry products, regulations, services, and processes to support fulfillment of business objectives. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Serves as the main point of contact for the First Party Injury and Examiner teams, providing assistance with quality form updates, answering questions, and addressing calibration needs. What you have: * Bachelor's degree; OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree. * 4 years progressive operations or process experience in the financial services, insurance, or relevant industry. * Quality assurance/control, or quality improvement experience identifying problems/trends and developing and recommending solutions for business issues. * Demonstrated critical thinking experience influencing through subject matter expertise. * Intermediate knowledge of quality assurance analytical methods and tools with demonstrated experience analyzing large, complex, data sets to formulate solutions for business issues. * Demonstrated communication skills with experience developing and delivering presentations for stakeholders. What sets you apart: * 4+ years Auto Claims Adjusting experience to include 1or more years as a Senior Auto Adjuster level or above. * Prior first party injury (PIP/MP) handling experience. * Experience in analyzing data, problem identification, and resolution. * High level of strength in written and verbal communication skills with senior management, third-party affiliates, and other stakeholders. * Able to work in one of our regional office locations mentioned at the top of the job description. * US military experience through military service or a military spouse/domestic partner [optional] Compensation range: The salary range for this position is: $69,920 - $133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manager, Bloomingdale's Credit Customer Care Tampa, FL, United States Full time Schedule $56,300 $93,700 Annually* • based on job, location, and schedule Job Description About Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role in bringing our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial, and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview The Manager, Bloomingdale’s Credit Customer Care is a strategic leader responsible for guiding a high‑performing team that specializes in luxury‑level customer care and credit servicing. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. The teams you are leading are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Our teams provides full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Our leaders promote an environment of continuous learning and education to foster and achieve creative resolutions. This role blends the operational depth of a credit servicing environment with Bloomingdale’s elevated care philosophy, ensuring that every interaction—whether credit‑related, online, or escalated—feels personal, polished, and deeply customer‑focused. What You Will Do Leadership & Team Development • Lead and develop a team of 20–30 credit customer care professionals., • Interview, hire, train, coach, and provide timely feedback to drive performance and ensure exceptional service delivery., • Create a culture rooted in accountability, inclusivity, and continuous growth—hallmarks of Bloomingdale’s leadership., • Establish a strong leadership presence, modeling calm, empathetic, luxury‑aligned customer focus Credit Customer Care Experience • Oversee teams handling credit inquiries, account maintenance, billing questions, payment concerns, and credit‑related escalations., • Ensure compliance with credit policies, quality standards, and regulatory guidelines., • Identify patterns in credit customer feedback and collaborate with cross‑functional partners to eliminate recurring friction., • Make informed, customer‑considered decisions that balance policy, risk, and Bloomingdale’s elevated Care expectations., • Champion a “customer‑obsessed” approach by transforming everyday online interactions into extraordinary, brand‑defining moments., • Plan and oversee daily work assignments to meet service level goals., • Lead and support projects that improve the customer journey with a focus on speed, clarity, and customer care. Escalation Management • Serve as the trusted escalation point for complex or emotionally charged credit or digital issues, resolving concerns with urgency, empathy, and elevated judgment., • Partner with Macy’s Credit & Customer Service (MCCS) and Bloomingdale’s leadership teams to ensure alignment on process and experience. Skills You Will Need Credit & Customer Care Expertise Strong understanding of credit operations, billing/statement management, credit policy adherence, and customer problem resolution in a regulated environment. Inspirational Leadership & Team Empowerment Demonstrated ability to lead with purpose and empathy, building a high‑performing, trust‑driven team culture. Customer‑Centric Decision Making A luxury‑minded approach that puts the customer first while applying sound judgment, policy knowledge, and Bloomingdale’s care philosophy. Digital Care Capabilities Comfort working with digital platforms, online systems, and multi‑channel communication tools that support modern retail service. Analytical Acumen & Problem Solving Ability to interpret credit data, performance metrics, and service trends to support strategic decision‑making. Collaboration & Communication Ability to build strong cross‑functional partnerships across MCCS, Stores, and Bloomingdale’s Digital functions. Who You Are • A leader who reflects Bloomingdale’s customer care values, • Customer‑obsessed, especially within credit and retail environments., • Comfortable balancing policy with a luxury care mindset., • High School diploma or equivalent; 2-5 years of direct experience preferred., • Able to work a flexible schedule based on business needs. What We Can Offer You Bloomingdale’s and Macy’s provide a best‑in‑class combination of benefits, recognition, and development: • Competitive pay & performance‑based incentives, • Merchandise discounts, • Comprehensive health & wellness coverage, • 401(k) with company match, • Paid time off + 8 paid holidays, • Tuition reimbursement, • Employee Assistance Program, • Leadership & learning programs, • Colleague Resource Groups & volunteer opportunities This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. ___ to see details on benefits. Apply Now Job Info • Job Identification86260, • Job CategoryStores, • Posting Date03/19/2026, 03:27 PM, • Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Shape the Future of Talent at USAA! USAA is looking for a Business Applications Analyst I to join our dynamic Talent Distribution and Reporting team within Human Resources . In this pivotal role, you will be instrumental in ensuring the effective and compliant distribution of critical training across the entire Association. You will actively support all phases of training distribution, monitor associated controls, and champion the adoption of new technologies within our Learning Management System (LMS) and other key learning platforms. Your contributions will be vital to driving Association-wide learning excellence. As a dedicated Business Applications Analyst I on the Talent Distribution team, you may also provide proficient analytical, business, and technical knowledge related to specific business functions, processes, and applications/IT platforms. Work independently to create, implement and maintain application solutions to meet the needs of a business or organization. Propose changes to business processes to better align to business need. How to Succeed and Skills Needed: This position demands a candidate with robust analytical and problem-solving capabilities to assess business needs, analyze system requirements, and develop innovative solutions for intricate challenges. Demonstrated experience with key business applications including Workday, OneSource, Eightfold, and Percipio is required. Exceptional collaboration, written, and verbal communication skills are vital for liaising between business users and technical teams. A proactive mindset for identifying process efficiencies and a commitment to a risk-based approach are crucial for contributing to Human Resources and Association-wide goals. A high degree of accuracy and attention to detail is also paramount. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Evaluate business needs and reviews system requirements for accuracy; translate data between business users and technical developers. * Collaborates with internal stakeholders to understand business needs and opportunities specifically related to application/IT platform solutions. * Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes. * Participate in analyzing and documenting business requirements for application/IT platform and data systems, including testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes. * Review new or upgraded application functionality with business partners (including training) to help them prepare appropriate training and procedures updates for their teams. * Perform and may coordinate business and application/IT platform support; analyzes discrepancies and system failures. * Facilitate and perform resolution activities to minimize business impact and avoid future exposure; inform team leadership and business partners of business implications associated with those events and develops recommendations to mitigate future impact. * Maintain proficient understanding of business processes, supporting applications/IT platform, and strategic direction. * Collaborate and exchange information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 4 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes. * Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution. * Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform. * Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls. * Proficient knowledge of Microsoft Office tools. * Successful completion of an analyst assessment may be required. What sets you apart: * Technical Skills associated with LMS (Learning Management Systems) * Experience with Workday, Percipio and Eightfold * Analytical Thinking and Problem-Solving Skills * Data Analysis experience * Adaptability and Flexibility * Process and detailed oriented * Strong Communication and Interpersonal Skills * Experience in Risk Management * Experience with Change Management * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $77,120 - $147,390 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Lead ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. * Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. * Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. * Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems. * Works with architecture to help define direction for cross functional or highly complex key technologies within a specific security domain. * Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. * Leverages Site Reliability Engineering practices in their domain. * Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Influences and leads cross-functional efforts across the Enterprise as a subject matter expert in their domain. * Monitors and troubleshoots highly complex systems, tools, and vendor integrations. * Performs continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. * Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. * Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * 8 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. * 6 years of experience delivering technology solutions in all phases of a solution development lifecycle. * Demonstrated experience leading and owning security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. * Advanced experience with modern programming/scripting languages and frameworks. * Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. * Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. * Demonstrated ability to address complex production issues by troubleshooting applications and systems. * Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. * Experience leading the implementation of event driven security architecture, methods, and controls. * Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. * Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: * Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. * Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. * Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. * Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. * Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $143,320.00 - $273,930.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Sr. ELK Stack Engineer. This role offers a truly exciting opportunity to make a significant impact on USAAs cybersecurity posture. The right candidate will be at the forefront of maturing USAAs security logging platform, transforming it into a resilient and robust foundation that directly enables the Cyber Threat Operations Center to effectively protect USAAs members, data, and resources. By building and implementing advanced automation solutions, you'll streamline processes and enhance USAAs defensive capabilities. Furthermore, this position provides a unique chance to help lead and mentor a team of talented engineers, contributing to their growth and the overall success of USAAs cybersecurity engineering efforts. This is a chance to shape the future of security infrastructure and build a more secure environment for everyone at USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Responsible for ensuring that security requirements are adequately addressed in all aspects of a solution/application enablement and sustainment lifecycle. * Design, develop, code, integrate, and test complex cross functional technical solutions with a focus on security, often collaborating with Engineers or Architects outside of team/department. * Leads the team in code/design reviews and engineering efficiencies to ensure effective operations and accurate planning. * Supports the resolution of complex production issues and troubleshooting of end-to-end solutions that span multiple applications and systems. * Works with architecture to help define directions for cross functional or highly complex key technologies within a specific security domain. * Drives community impact through active participation in internal and external training outlets, conferences, blog post, and participating in professional societies, advisory boards, and consortiums. * Leverages Site Reliability Engineering practices in their domain. * Ensures risks associated within their domain activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Supports cross-functional efforts across the Enterprise as a subject matter expert in their domain. * Monitors and troubleshoots highly complex systems, tools, and vendor integrations. * Supports continuous research, analysis, and troubleshooting to identify, resolve, and report on highly complex security issues. * Collaborates with Security Analysts, IT and Business Partners to tune, harden, and enhance Security solutions and technologies to keep up with the latest trends and threats. * Provides mentorship and guidance to junior engineers, fosters a culture of continuous learning and professional growth, and ensures the team stays current with the latest security trends and technologies. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of related experience in Security Engineering and/or Information Technology with a security focus to include experience leading driving enterprise technology projects or initiatives. * 4 years of experience delivering technology solutions in all phases of a solution development lifecycle. * Demonstrated experience guiding security strategies, solutions, and/or initiatives, with proven ability to drive these efforts to successful completion. * Working experience with modern programming/scripting languages and frameworks. * Experience designing, implementing, and leading security engineering activities utilizing modern DevSecOps practices. * Demonstrated hands-on success with agile delivery methods and deep desire to be flexible while delivering value early and often. * Demonstrated ability to address complex production issues by troubleshooting applications and systems. * Experience working with platform engineering concepts on security best practices in infrastructure/policy as code, security architecture design patterns, security vendor integrations, and CI/CD pipelines with built in application security controls. * Experience implementing event driven security architecture, methods, and controls. * Experience with advising on security architecture, methods, and controls required to meet security, compliance, and audit requirements. * Familiarity with cloud and emergent technologies such as: Public Cloud, Containerization, Security Data Lakes, ML/LLMs, GenAI, etc. What sets you apart: * Extensive experience managing and optimizing the ELK stack: Demonstrated expertise in Elasticsearch architecture, cluster management, infrastructure optimization, schema design, shard strategy, indexing, query writing, ingest pipelines, and data streams. * Proven ability to troubleshoot and resolve complex ELK stack issues: Track record of identifying root causes, implementing effective solutions, and improving platform stability and health. * Demonstrated experience in identifying and implementing observability and control mechanisms: Proven ability to assess system needs, design, and implement solutions for detecting, preventing, and alerting on platform issues to ensure stability and health. * Experience with infrastructure automation and scripting: Proficiency in using Ansible for automation, with knowledge of Python and/or Node.js. * Certified Elasticsearch Engineer: Possession of a relevant certification (e.g., Elastic Certified Engineer). Compensation range: The salary range for this position is: $ 127,310.00 - $ 243,340.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description At Kelso Building Services, we believe in empowering our team members with the tools, training, and support they need to succeed. You'll be part of a company that values integrity, innovation, and customer satisfaction—and you'll have the opportunity to grow your career in a dynamic and rewarding environment. Job Summary: This position is responsible for overall management direction for construction projects. Responsible for all phases of the construction project including but not limited to managing employees, subcontractors, owner relations, quality control, safety, schedule and executing to the project budget. Key Responsibilities: • Plan, direct, and coordinate all activities for the projects assigned to ensure objectives are accomplished safely within prescribed funding and scheduling parameters., • Monitor and control project(s) budget and schedule., • Prepare and report project(s) costs, progress, and forecasts., • Establish and execute project work plans., • Maintain open communication channels with clients, permitting agents, or other stakeholders., • Manage pay applications, Requests for Information, Purchase Orders, Submittals, Change Orders, Claims, Request for Proposals, Request for Qualifications, and any other required project related communication., • Coordinate with Operations Manager and General Superintendent the allocation of shared resources such as personnel and equipment., • Serve as company representative at required project meetings and prepare documentation, as necessary., • Perform in depth review of all essential elements of projects assigned to identify challenges to mitigate or opportunities to realize., • Supervise work performed to ensure it meets company standards and quality plan., • Review drawings and specifications for constructability, completeness, and accuracy., • Supervision of Project Coordinators and Foremen, as assigned., • Promptly respond to project ad-hoc needs., • Enforce safety policies and procedures., • Ensure all on-site compliance with project procedures, safety program requirements, work rules and company policies., • Apply expert level knowledge in commercial HVAC materials, equipment, and risk management., • Regular attendance is required according to company policy to ensure crews can operate at a normal efficiency level., • Highly proficient in the HVAC industry., • Excellent verbal and written communication skills., • Proficient in Microsoft Office Suite, G-suite or related software., • Thorough understanding of contracts, plans, specifications, and regulations., • Ability to remain flexible and efficient in a fast-paced environment., • Ability to make intelligent and quick decisions, working well under pressure, and when faced with unexpected occurrences or delays., • Ability to effectively multitask while analyzing and solving problems., • Thorough understanding of engineering, architectural, and other construction drawings., • College degree in construction management, civil engineering, or equivalent combination of work experience and technical training and/or extensive experience in construction, design, and management required., • Minimum five (5) to ten (10) years of related Project Management experience and in managing construction projects required., • Demonstrated ability to thoroughly understand drawings and specifications, general contractor & subcontractor documents, materials, means and methods., • Valid Driver's License with a clear MVR., • OSHA 30, • Project Management Professional (PMP) certification is a plus., • Ability to travel as necessary.