Saas sales jobs in New York, New York - Page 14Create job alerts

Job Description The Company: Placements.io is a product-first SaaS company transforming how digital media publishers and agencies manage their advertising businesses. Our platform simplifies ad sales, operations, billing, and revenue reporting—enabling our customers to scale efficiently and make smarter decisions. With a global footprint and a strong culture, we've been recognized on Inc.'s 5000 Fastest-Growing Companies list and named one of Will Reed's Top 100 Early-Stage Companies to Work For. Headquartered in Seattle, we've expanded to New York, Denver, London, Taipei, and Singapore. The Position: Placements.io is seeking a Senior Client Strategy Lead, Enterprise Accounts to drive strategy and engagement with our largest, most strategic clients. In this role, you'll act as a trusted advisor to enterprise organizations—helping them adopt our solutions, improve operations, and unlock growth opportunities across ad operations, finance, and sales. You will report directly to our GTM of Retail Media and work on some of our largest, most strategic retail accounts, partnering cross-functionally with Product, Engineering, Support, Finance, and Marketing to design and implement solutions that meet complex business needs. This is a high-impact, client-facing role ideal for someone who thrives at the intersection of strategy, technology, and execution. Key Responsibilities: * Lead strategic initiatives and solution development for enterprise clients, focused on efficiency, adoption, and growth * Manage the successful implementation of new systems and workflows across key accounts * Partner closely with internal teams to ensure alignment and delivery of customer objectives * Build long-term, consultative relationships with senior stakeholders at client organizations * Act as a subject matter expert in our platform and the broader retail media/ad tech ecosystem Qualifications: * 7–10 years in enterprise solutions, strategic consulting, or a similar client-facing role * Comfortable handling technical conversations with CTOs, Product Managers, and analysts, and able to create artifacts like data flow diagrams or interpret data extracts to guide solutioning * Ability to strategize and drive initiatives end-to-end, owning the details and ensuring follow-through * Proven ability to work seamlessly with Product, Engineering, Support, and external client teams * Excellent communication, presentation, and stakeholder management skills * Technical proficiency in enterprise platforms (e.g., ERP, CRM, or AdTech tools) * Proven ability to lead cross-functional projects and drive execution * Fluency in Microsoft Office Suite, especially PowerPoint Role Requirements: * Ability to travel onsite with clients as needed (~25%) * In-office presence required 3 days a week Bonus: Experience in Ad Tech space is a plus. Benefits Include: • Competitive salary, • Early-stage stock options, • Open PTO, • 401k match, • Company paid medical, dental, vision, and life insurance, • Regular company lunches and happy hours, • Gym membership reimbursement EEO Employer: Placements.io is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Reasonable Accommodation Statement Placements.io complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please send a request to . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. The expected base salary range for this role in the selected city: New York, NY - $180,000 - $200,000 USD The base salary offered to a candidate may be influenced by various factors, including but not limited to relevant experience, skills, qualifications, education, work location, and other business and organizational needs.

Job Description About Obligo Obligo is a fast-growing FinTech / Real Estate Tech startup on a mission to build trust between renters and landlords worldwide. By leveraging open banking, data, and AI, Obligo eliminates traditional security deposits and replaces them with a fair, flexible, and transparent renter experience while streamlining operations and reducing risk for property managers. At Obligo, we believe that clear communication, thoughtful user experience, and trust-building design are just as important as strong risk models and technical execution. We build financial products that people can understand, trust, and feel confident using. The Role Obligo is looking for a Vice President of Marketing to lead our marketing strategy and execution as we scale the business and expand our market presence. This is a strategic and hands-on leadership role responsible for driving growth, shaping our brand, and ensuring that Obligo's story is told clearly, credibly, and consistently across all audiences. You will own Obligo's end-to-end marketing function, including brand and positioning, demand generation, product marketing, and lifecycle engagement. You will work closely with Sales, Product, Risk, and the executive team to drive measurable business impact. Key Responsibilities: • Own pipeline generation across channels including paid, organic, content, partnerships, events, and ABM., • Partner closely with Sales on ICP definition, go-to-market strategy, and funnel optimization., • Use data, experimentation, and attribution to improve CAC, conversion rates, and ROI., • Own Obligo's brand identity, positioning, and messaging across all touchpoints, • Lead product marketing efforts including launches, narratives, competitive positioning, and sales enablement., • Oversee renter- and customer-facing marketing communications., • Build lifecycle programs that drive adoption, engagement, retention, and trust, • Lead PR, communications, industry events, and thought leadership initiatives Experience • 10+ years of marketing experience, including senior leadership roles, • Proven success scaling marketing at a B2B or B2B2C SaaS or fintech company, • Strong background in demand generation and revenue-driven marketing, • Strategic thinker with a hands-on execution mindset, • Exceptional communication and storytelling skills, • Experience in fintech, proptech, real estate, or financial services, • Competitive base salary and bonus structure, • Stock options, • Multiple health, dental, and vision plans starting day one, • Remote office expense reimbursement, • Generous PTO and holiday schedule, • Commuter benefits, • Life insurance, • Quarterly team kickoffs and regular team outings, • Amazing offices in NYC and Tel Aviv

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Serve as the primary point of contact for customers after go-live. Build deep relationships with key stakeholders to drive adoption and satisfaction. * Take accountability for NRR across your book of business. Build strategic roadmaps, identify expansion opportunities, and recognize new use cases. * Act as the first line of response for customer questions, bugs, and operational issues. Diagnose problems, provide immediate guidance, and escalate technical matters to Forward Deployed Engineers when needed. * Lead weekly syncs and quarterly reviews, ensuring seamless communication flow between customers and internal teams. * Track usage patterns with metrics dashboards, identify at-risk accounts, and proactively intervene to maximize account value. Requirements * 2+ years in a customer-facing role managing post-sales relationships for technical products in healthcare, ideally in B2B SaaS. * Proven track record owning revenue metrics (NRR, retention, expansion) and identifying upsell and cross-sell opportunities. * Comfortable leading meetings with key stakeholders, building trust with senior decision-makers, and translating technical concepts into business value. * Able to triage technical issues, understand system architecture at a high level, and communicate effectively with both engineers and non-technical customers. * Strong project management instincts with attention to detail. You naturally build systems, document processes, and keep multiple workstreams organized without dropping the ball. You are a good fit if * You thrive in ambiguity where you'll define processes from scratch rather than follow established playbooks. * You're energized by customer relationships and see renewals and expansions as the natural result of delivering exceptional value. * You don't wait for perfect systems; you create the infrastructure needed to scale customer success as the company scales. * You can context-switch between strategic planning and tactical execution without losing momentum. What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development. * Meaningful equity: Early employee stock options with significant ownership potential. * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches. * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team. * Impact at scale: Work that builds the infrastructure to help millions of patients access care. Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good fit. * Experience Deep Dive (30-45 min) [Virtual]: We'll explore your customer success experience, how you've managed accounts and driven strategy, and your approach to building trusted relationships with stakeholders. * Team Day (Half-day) [In-Person]: Visit our New York office to meet our team. You'll work through a realistic customer scenario, showing your communication style and problem-solving approach. You'll also get a sense of our company culture and working environment. If you’re ready to be the customer champion that transforms healthcare communication, we’d love to hear from you. Compensation Range: $125K - $175K

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow accounts at the time of renewal, mitigate down sells, drive incremental revenue expansion and execute contract changes throughout the customer lifecycle. This role offers you the opportunity to grow commercial negotiation skills, build customer sales processes and contribute to the rapid growth of the department and impact.com. What You'll Do: • Utilize business development skills to successfully uncover revenue expansion and retention opportunities., • Negotiate value-driven renewals and contract changes with a high level of professionalism when interacting with our top-tier customers and partners, • Collaborate internally with various teams to coordinate successful outcomes for the customer and impact.com., • Use creative problem-solving skills to balance customer needs and business outcomes., • Build, manage, and forecast customer revenue pipelines (including renewals, upsells and cross-sells) What You Bring: • SaaS renewals, customer success, and/or sales experience, • Highly organized, detail-oriented, and have excellent time management skills., • Takes initiative and ownership, enthusiastic and eager to learn, • Strong communication, effective problem-solving, and presentation skills., • Experience handling objections at different levels of organizations., • Seeks to understand multiple perspectives in a situation and has great conflict resolution skills, • Embraces teamwork and cross-team collaboration., • Solve problems with curiosity and creativity, • Are passionate about creating a great customer experience *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI_NewYork_NewYork

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers, • Elevate our operational components of how we deliver towards our customers, • Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience, • Accustomed to proving return-on-investment for complex software solutions, • Motivated to drive value-based outcomes for your executive stakeholders, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced environment, and skilled at prioritizing incoming requests, • Able to drive change into our teams to deliver a better customer experience, • Willing to travel, job requires (Estimated 10-20%), • BA/BS in a relevant subject is required, • 6+ years in a client-facing role within a CSM role for strategic customers, • Proven success and genuine enthusiasm for working directly with large customer and executives, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Strategic customers including Fortune 500 companies, • Experience coordinating, hosting, and leading strategic meetings with C level executives, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology, • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Platform Engineering team builds the systems, tooling, and operational standards that enable product teams to deliver software safely, frequently, and independently as the company grows.The Platform Engineer is responsible for contributing as part of this team, helping to lead the design, scalability, reliability, and operational excellence of the company’s platform infrastructure and core services. This role partners closely with Engineering, Product, and Cybersecurity to architect and evolve systems that support a highly available, secure, and resilient multi-tenant SaaS environment. As a senior individual contributor, the Platform Engineer applies advanced reliability and systems engineering principles to production environments, influencing architectural decisions and long-term platform strategy. This role balances speed of delivery with operational maturity, ensuring the platform scales effectively while maintaining high standards of performance, security, and uptime. This position reports to the Platform Engineering Manager. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You bring deep experience designing and operating production-grade cloud platforms, ideally within Microsoft Azure, and have helped evolve infrastructure that supports reliable, highly available SaaS systems at scale. * You have led or played a major role in complex platform initiatives, such as Kubernetes adoption, infrastructure modernization, or safely decomposing monolithic systems while the business continued shipping product.. * You have strong experience building and evolving CI/CD pipelines, infrastructure-as-code frameworks, and deployment automation that allow engineering teams to ship software safely and frequently. * You think in terms of systems, reliability, and operational maturity, with experience designing observability practices, incident response processes, and service reliability standards that improve uptime and reduce operational friction. * You naturally raise the technical bar around you, documenting architecture decisions, mentoring engineers, and helping teams adopt stronger reliability, observability, and operational practices across production systems. What You'll Do * Lead the design, implementation, and evolution of reliable, scalable platform infrastructure supporting the company’s SaaS products and APIs. * Partner with engineering teams to evolve platform architecture over time, supporting safe system decomposition, service ownership, and scalable service boundaries. * Architect and maintain infrastructure-as-code frameworks and automation standards to ensure consistency and repeatability across environments. * Establish and refine monitoring, alerting, logging, and observability practices to proactively detect and resolve system issues. * Own and improve incident response frameworks, root cause analysis processes, and post-incident reviews, driving systemic improvements. * Define and guide service level objectives (SLOs), service level indicators (SLIs), and error budgets to support reliability-driven decision-making. * Partner with Engineering teams to embed reliability, operability, and scalability considerations into system architecture and deployment workflows. * Lead improvements to CI/CD pipelines, deployment automation, and platform tooling to increase developer velocity and reduce operational friction. * Drive capacity planning, performance optimization, and scaling strategies to ensure platform readiness for growth and peak usage. * Collaborate with Security and Engineering leadership to ensure platform resilience, data protection, and compliance best practices are embedded in infrastructure design. * Provide technical leadership and mentorship to engineers across teams, influencing platform standards and architectural best practices. * Contribute to documentation, operational standards, and runbooks to ensure consistency and knowledge sharing. * Participate in on-call rotations and provide production support as needed to maintain system uptime and reliability. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or related roles within a SaaS environment. * Demonstrated experience designing and supporting highly available, production-grade cloud infrastructure. * Deep experience with cloud platforms (Azure preferred), networking, and distributed systems architecture. * Strong experience with infrastructure as code, automation frameworks, and CI/CD pipeline design. * Experience supporting multi-tenant SaaS systems with high availability, uptime, and performance requirements. * Experience with containerization and orchestration technologies (e.g., Kubernetes). * Experience leading complex technical initiatives or serving as a senior technical advisor across engineering teams. Essential Skills * Strong systems-thinking and architectural judgment, with the ability to design scalable, resilient solutions. * Advanced troubleshooting and root cause analysis skills across distributed systems. * Ability to influence technical direction without direct authority. * Strong written and verbal communication skills, including the ability to document architecture decisions and operational processes. * Ability to balance long-term platform strategy with short-term business priorities. * High level of ownership, accountability, and attention to detail. * Ability to work independently while collaborating effectively across Engineering, Product, and Cybersecurity teams. * Commitment to operational excellence and continuous improvement. Tools You’ll Use * Slack * Jira * Confluence * GitHub * Visual Studio Code / IDE * Datadog * AI-assisted development tools (GitHub Copilot) What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * A base annual salary range of $170,000 - $195,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! Customer Success at our company is working—and working well. Customers are onboarding successfully, relationships are strong, and retention is solid. But we are entering the next phase of growth where we need: • Onboarding is measurable, scalable, and efficient, • Product readiness and activation are clearly defined, • Customer health is predictive, not reactive, • CSM time is spent where it creates the most value, • Customers are segmented intentionally, not accidentally, • Success is measured by Net Revenue Retention (NRR) across software and payments This includes: • Establishing clear definitions of product readiness, activation, and ongoing adoption, • Designing onboarding with measurable outcomes and clear exit criteria, • Ensuring onboarding outcomes set the foundation for long-term success, • Aligning Customer Success, Product, Sales, and Support around shared definitions of customer progress You will design and implement a segmentation model that defines: • Customer tiers based on revenue, complexity, payment volume, and strategic value, • Engagement models for each tier (high-touch, tech-touch, pooled, automated), • Which customers receive a named CSM, • Objective, not intuition-based, • Predictive, not reactive, • Actionable for CSMsThis includes:, • Identifying leading indicators of churn and expansion, • Integrating both software usage and payments data, • Translating health signals into clear operational actions, • Partnering with Product, Engineering, and Data to surface these insights directly in the tools CSMs use every day You will: • Align CS metrics and incentives around NRR, • Integrate adoption, expansion, and payments growth into CS workflows, • Ensure CSMs are rewarded for long-term customer value, not short-term saves You will: • Coach and develop the Customer Success Director, • Create clear career paths, expectations, and performance frameworks, • Introduce scalable processes and operating rhythms, • Build reliable reporting, forecasting, and executive visibility into the health of the customer baseWhat Success Looks Like:, • Clear definitions of product readiness, activation, and success, • Onboarding that is measurable and scalable, • A trusted customer health model used daily by CSMs, • Account tiering that aligns effort with customer value, • Data-driven digital CS programs that enable scalable one-to-many customer engagement, • AI embedded in CS workflows to surface insights and automate routine actions, • Systems that support account planning, activity tracking, whitespace analysis, and expansion forecasting, • Improved Net Revenue Retention across software and payments, • CSM time focused on the right customers at the right moments, • A Customer Success organization built to scale with the companyWho You Are:, • 10+ years of experience, • You’ve built or scaled Customer Success and onboarding organizations before, • You’ve designed segmentation, health scoring, and NRR models from the ground up, • You’re comfortable operating at both strategic and operational depth, • You know the difference between activity and impact, • You bring structure without bureaucracy, • You respect what’s working—and know when it’s time to evolve itBonus if you have:, • Led CS in a multi-product environment, • Owned revenue-adjacent outcomes, • Partnered closely with Sales, Product, and FinanceThis role offers a base salary range of $230K–$250K plus a performance-based bonus, bringing on-target earnings (OTE) to approximately $300K. In addition, the role includes a meaningful equity grant. Final compensation will depend on experience and impact.We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a strategic and dynamic Assistant Account Executive to join our fast-growing team. As a key team contributor, you will support a regional territory, driving net-new business. This is an exciting opportunity to play a pivotal role in expanding Metropolis's presence as we revolutionize parking and beyond with cutting-edge AI and computer vision technology. You'll leverage your relationship-building skills and network to drive growth and impact. What you'll do • Identify and develop net-new business opportunities through multiple lead gen channels, including cold outreach via phone, email, and LinkedIn, as well as networking events, • Execute a consultative sales approach to qualify inbound and outbound leads through discovery calls, uncovering pain points to create solution-oriented proposals, • Lead client discovery sessions, product demos, and formal sales presentations, ensuring all supporting documentation is developed for client meetings, • Partner with Account Executives and senior leadership to manage client portfolios, maintain relationships, and ensure strong deal handoffs and context, • Collaborate with cross-functional teams like marketing, operations, and legal on underwriting and financial modeling to align with overall business goals, • Maintain meticulous activity tracking and clean pipeline hygiene within Salesforce/CRM to ensure accurate data and deal context, • Monitor and manage sales performance metrics and pipeline development to consistently hit activity and generation goals, • Develop and implement account strategies and outreach initiatives to initiate contact with potential clients and facilitate preliminary sales communications, • Master buyer personas, industry trends, and emerging technologies to inform business development strategies and navigate the sales motion deeply, • Coordinate with internal departments and participate in team meetings to share insights, provide customer support, and book high-quality meetings with qualified buyersWhat we're looking for, • 2+ years of professional experience in a SDR/BDR role or client-facing roles in consulting, finance, operations, recruiting, or similar industries, • Experience selling into asset managers, ownership groups, or other real estate partners; ideally within proptech, mobility, or related industries, • Demonstrated ability to create new relationships and leverage existing ones to generate opportunities and accelerate deal velocity, • Creative approach to communicating value propositions across diverse audiences, • Data-literate with experience in pipeline management and forecasting, • Proficient in sales tools and CRM platforms, such as Salesforce, • Proven track record of success in a structured, competitive, results-driven environment, • Ability to drive consistent sales by pairing a resilient, metrics-driven mindset with the coachability and communication skills necessary for a long-term B2B SaaS career, • Ability to leverage prior sales experience and business maturity to manage competing priorities in a fast-paced environment, with a clear ambition to advance into a full Account Executive role Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionWhat we are building at Conveo Conveo is the AI research platform enabling fast, affordable, and high quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate insights across marketing, product, and research teams. The context Conveo is scaling from 20x revenue in 2026. That kind of growth doesn't happen with manual processes and duct-taped spreadsheets. We need someone who can code, ship, and iterate on the internal tools and automations that make our GTM team dangerously effective. Today, our GTM team runs on a patchwork of SaaS tools, manual workflows, and tribal knowledge. The opportunity: replace that with purpose-built apps, pipelines, and AI-powered workflows that compound over time. Think lead scoring models that learn, attribution pipelines that actually work, onboarding flows that activate customers faster, and AI agents that eliminate hours of manual work every week. This is not a traditional ops role. You write code. You ship apps. You build with tools like Claude Code, Supabase, Node/TypeScript, and modern APIs. You sit at the intersection of engineering and GTM, and you measure your work in pipeline generated, FTEs automated, and activation lift delivered. This role reports to the CGO (Florian) and works in close partnership with Sales, Marketing, Customer Success, and Product Engineering. Your Mission * Build and ship in-house applications using Supabase (Postgres, Edge Functions, Auth, Storage), Node/TypeScript, React, and Python * Create customer-facing and internal dashboards, portals, and workflows that eliminate manual work * Prototype rapidly: go from problem to working POC in days, not weeks * Own the full stack of your builds: data model, backend logic, frontend, deployment, and iteration * Build and maintain analytics and attribution pipelines (GA4, GTM, CRM integrations, event tracking) * Connect the dots across tools: HubSpot, Intercom, Slack, Google Calendar, Supabase, and custom APIs * Create reporting dashboards and automated alerts that surface what matters to Sales and Marketing leadership * Design lead scoring and qualification models that improve with every cycle * Build AI agents and automations using Claude Code, LLM APIs, and orchestration frameworks * Create prompt pipelines, evaluation frameworks, and feedback loops for AI-assisted workflows * Automate repetitive GTM tasks: lead research, call prep, CRM hygiene, content personalization, outbound sequencing * Identify high-leverage automation opportunities across the GTM stack and ship them * Build customer-embedded tools, onboarding automations, and integration workflows that drive activation * Work directly with enterprise accounts to prototype custom solutions that unlock expansion revenue * Create templates, starter kits, and self-serve tooling that reduce implementation friction * Translate customer feedback into product insights and internal tooling improvements What We're Looking For Must-haves * 2-5 years of experience writing production code in TypeScript/Node.js, Python, or similar. You can build and ship a full-stack app end-to-end. * Hands-on experience with Supabase, Firebase, or equivalent (Postgres, serverless functions, auth, storage) * Demonstrated experience building internal tools, automations, or data pipelines that had measurable business impact * Comfort with LLM tooling and AI workflows: you've built with Claude, GPT APIs, or similar, not just used them * Working knowledge of the modern GTM stack: CRM (HubSpot), analytics (GA4/GTM), marketing automation, and API integrations * Strong communication skills: you can explain technical trade-offs to non-technical stakeholders and translate business problems into technical specs Mindset * High agency, low ego: you see what needs to happen and you make it happen * Builder mentality: you'd rather ship a working prototype than write a spec about it * Commercially minded: you measure your work in business outcomes (pipeline, activation, FTEs saved), not lines of code * Speed over perfection: you ship fast, learn, iterate. You know when "good enough" is the right call and when it isn't. * Resourceful: you can figure out any API, debug any integration, and learn any tool in a weekend Nice to have * Experience in a forward-deployed engineering, solutions engineering, or GTM engineering role at a high-growth startup * Familiarity with enterprise SaaS sales cycles and customer-embedded delivery * Experience with data visualization and reporting tools (Plotly, Recharts, custom dashboards) * Background in market research, consumer insights, or B2B SaaS * Open-source contributions or a portfolio of shipped side projects What Success Looks Like After 6-12 months: * You've built and shipped 5+ internal tools or automations that the GTM team uses daily, and they measurably impact pipeline or efficiency * Attribution and analytics pipelines are production-grade: leadership has real-time visibility into what's driving revenue * AI-powered workflows are saving the team 10+ hours per week on previously manual tasks * You've deployed at least one customer-embedded solution that accelerated activation or expansion for an enterprise account * The GTM stack feels like an integrated system, not a collection of disconnected tools * You've established patterns and frameworks that make it easy to ship the next automation in days, not weeks Why Join Conveo? At Conveo, you'll join a team that genuinely enjoys working, and spending time, together. We care about building real relationships, not just great products. That's why we run quarterly team offsites where we disconnect, reset, and have fun. * Own a role that directly compounds Conveo's revenue engine at a hyper-growth, YC-backed AI company. * Direct access to founders and senior leadership * Work with world-class enterprise clients (Unilever, Google, P&G, Orange, and more) * Build with the best tools: Claude Code, Supabase, modern TypeScript, LLM APIs * Hybrid working model with offices in London, Antwerp, and New York * Competitive compensation with meaningful equity upside * A culture built on taste, speed, ownership, and ambition Compensation Range: $100K - $130K

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You’ll Be Doing * Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. * Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption. * Shorten time-to-value by proactively managing timelines, dependencies, and client expectations. * Analyze client datasets, workflows, and reporting structures to configure optimal solutions. * Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. * Deliver white-glove support, ensuring issues are escalated, prioritised, and resolved quickly. * Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you’re excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we’d love to hear from you. Requirements * Prior experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. * Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. * Exceptionally organised, with strong project management instincts and attention to detail. * Analytical, structured thinker with experience interpreting and working with client datasets. * Advanced Excel skills. * Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. * Proven ability to deliver best-in-class client service in fast-moving environments. * Collaborative team player who contributes ideas and learns quickly. * Ambitious, entrepreneurial mindset with resilience and a bias toward action. * Bonus: hands-on project management experience or formal PM frameworks. Interview Process * Initial screening call * Conversation with our US Customer Success Lead * Case study * Interview with our Global Head of Customer Success * Conversation with US team member * Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events Compensation Range: $80K - $100K

Job DescriptionAI Operator Claude Code Power User - Chief Executives, Presidents, VPs, Directors, Managers - Remote, USA. AI is replacing average performers. It’s amplifying A-Players. We’re looking for the latter in New York, Florida, Austin, Califonria, anywhere in the USA or Canada time-zones. This is not a “developer only” role. This is for anyone who has learned how to use Claude Code (properly) — to build, automate, scale, and improve real business outcomes across marketing, operations, product, technology, sales - either as a Leader, Manager, Doer. If you’re using AI casually, this isn’t for you. If you’re using it to replace hours of human effort, build systems, and drive revenue or efficiency, keep reading. Claude Code isn’t just a coding tool. It’s an agentic AI assistant that can understand entire systems, plan multi-step workflows, execute tasks, and improve outputs across multiple files, tools, processes and procedures. The people who know how to use it well are already outperforming teams. We’re building a network of individuals who can apply this capability across: * Marketing / Advertising / Paid Media / CRO * eCommerce / Subscription / Membership businesses * Product / Technology / AI / Automation * Operations / Chief of Staff / Strategy * Sales / Business Development / Partnerships * Supply Chain / Manufacturing / Customer Experience * HR / Talent / People Operations What we’re looking for: You’ve used Claude Code (or similar tools) to: * Automate workflows that used to take hours or days * Build or improve systems (funnels, apps, dashboards, internal tools) * Analyse data and make better commercial decisions * Support or replace execution across multiple business functions * Increase LTV, reduce CAC, improve conversion, or drive revenue Your background likely includes: * 3–5+ years in a high-growth environment ($10MM–$500MM range ideally) * DTC, eCommerce, digital marketplace, or online customer acquisition models * Categories like golf, sports, supplements, health, fitness, biohacking, or similar customer profiles * Experience with subscription, membership, info products, SaaS, apps, or LMS You don’t need all of these. But you must understand how these businesses actually work. This is how we define an A-Player: * You’ve done it before — not just once * You stayed long enough (3–5+ years) to see outcomes * You can evidence results — revenue, growth, efficiency, performance * You’ve operated in environments similar to where you’re going next This is not for you if: * You’ve only “experimented” with AI tools * You rely on prompts without understanding the business problem * You can’t clearly explain the commercial impact of your work This is for you if: * You think in systems, not tasks * You use AI to execute, not just ideate * You care about outcomes: revenue, efficiency, scale * You’ve already replaced parts of your own role with automation Opportunities: We’re working with founders, CEOs, and leadership teams who are actively looking for people like you — whether that’s: * A full-time hire * A contractor / consultant * A hybrid operator embedded into the leadership team Compensation: Competitive (varies by role and level) typically between $150K-$600K base + bonus + employment benefits (or self employed contractor on temporary projects). Location: Remote (USA / CAN) If you’re reading this and thinking: “I’m already doing this or my teams are.” Please APPLY NOW and connect with me on LinkedIn (Jonathan Pearson, CEO of BluZinc) - I'll accept. Or send someone better than you and claim our $500 bonus if one of our clients engages them for paid work. If you refer a client company to us, remember to claim our $1K-$2K bonus deducted from the fees paid by that company to BluZinc.

Job Description Location: New York, NY Work Model: Primarily onsite (5 days/week expectation; occasional flexibility for 1–2 remote days) Industry: EdTech / SaaS Compensation: $120,000 base salary + up to $20,000 performance bonus tied to Net Revenue Retention (NRR) About the Company Our partner is a rapidly growing, venture-backed EdTech SaaS company serving K–12 schools. The team has recently expanded to ~18 employees, including multiple new sales hires, and continues to grow month over month. With strong product-market fit and increasing customer demand, they are investing in Customer Success to support retention, engagement, and expansion. The team operates in-person in New York and maintains a high-ownership, execution-focused culture. The Opportunity This is a high-impact, early-stage CSM role reporting directly to the CEO and working day-to-day with the Head of Customer Success. The focus is not traditional enterprise account management — instead, this role blends customer engagement at scale with ownership of a small portfolio of renewals. You’ll help maintain and improve existing engagement systems (webinars, newsletters, lifecycle communication, community touchpoints) while managing a subset of renewal accounts. The playbooks and frameworks exist but need structure, refinement, and execution. This is ideal for someone who wants to grow into a larger CS or revenue-focused role over time. Responsibilities • Manage a small portfolio of customer renewals and contribute to Net Revenue Retention (NRR)., • Execute and maintain scaled CS initiatives (customer newsletters, webinars, lifecycle touchpoints, engagement campaigns)., • Monitor customer health and proactively identify churn risks., • Collaborate with sales on potential upsell opportunities where appropriate., • Improve and iterate on existing CS playbooks and frameworks., • Work cross-functionally with product and sales to ensure strong customer outcomes., • Occasionally travel to customer sites (schools) as needed. Requirements • 1–4 years of experience in Customer Success, Account Management, Sales, or a related client-facing role., • Strong ownership mindset and willingness to execute foundational work., • Highly organized with the ability to manage multiple customer touchpoints., • Comfortable working in-person in NYC., • Early-stage or “founding-style” experience., • Experience working with education, SaaS, or SMB accounts., • Demonstrated ability to manage renewals or revenue-based KPIs.

Job DescriptionSalary: The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. Youll own executive relationships, ensure the success of strategic accounts, and build scalable processes that elevate the client experience. This role combines strategic thinking, operational leadership, and client relationship mastery. Youll work cross-functionally with Sales, Product, Operations, and Marketing to turn insights into action, solve complex problems, and make PX an indispensable partner to our clients. Key Responsibilities • Co-manage a portfolio of enterprise and strategic accounts, ensuring value delivery, retention, and growth, • Build and implement scalable processes for onboarding, adoption, QBRs, renewals, and expansion, • Act as the senior point of escalation for client concerns, resolving issues quickly and strategically, • Develop quarterly and annual account plans that identify key growth opportunities across client portfolios, • Collaborate with Sales and Product to align client objectives with PX platform capabilities and upcoming innovations, • Work with leadership to forecast client growth, manage churn risk, and identify upsell opportunities, • Champion a client-first culture and build strategies for deepening client engagement and loyalty, • Create training materials and mentoring programs to elevate the CS teams performance, • Represent PX externally as a trusted strategic advisor to our highest-value customers What You Bring • 5+ years of experience in Client Success, Account Management, or Customer Experience (Lead Generation is a Plus), • Track record of delivering growth on accounts managed, • Familiarity with MarTech, AdTech, SaaS, or platform-based customer acquisition models, • Strong understanding of metrics such as NRR, churn, health scores, and customer LTV, • Expertise with tools like Jira, HubSpot CRM, Trello, or similar platforms, • Exceptional deck preparation, communication, and presentation skillsyou can influence both clients and internal stakeholders, • Bachelors degree required; MBA or equivalent strategic/operational training is a plus Why PX? We take pride in fostering a culture of respect, trust, transparency, and accountability among our colleagues and business partners. Through our proactive and agile approach, we are constantly working on anticipating potential success blockers and innovating our technology. • Opportunities for career growth and development., • A dynamic and innovative work environment., • Collaboration with a talented and passionate team., • Contribution to the growth of a leading tech company in the lead generation industry. Location: St. Louis, Missouri

Job DescriptionSalary: Who are we? Finance teams need clear visibility into their cash flow, but most still rely on Excel to manually track data across multiple bank accounts. This makes it hard to see real-time cash positions, spot trends, and drive smarter financial decisions. Nilus changes that. We're building an AI-powered cash management platform that gives finance teams real-time cash visibility, forecasting, and reconciliationall powered by AI, eliminating manual work and unlocking insights that help businesses grow. Backed by top VCs including Bessemer, Felicis, BTV, and Symbol - Nilus is a fast-growing fintech startup led by a team of ex-fintech pros passionate about transforming the finance function. What Were Looking For: Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. Youll be responsible for driving customer adoption, retention, renewals, and expansionensuring customers continuously realize value from Nilus This role requires someone who is passionate about helping customers succeed and can act as a strategic partner, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth. Youll become a key voice of the customer internally and help influence product, marketing, and support strategies. This is a hands-on role focused on driving measurable results for our customers and for Nilus. Were looking for Customer Success professionals who understand what our customers are dealing with - complex, manual cash management workflows - and want to help others modernize them through technology. Experience working with treasury / finance teams is a big plus. What youll be doing • Partner with internal teams to support customers through onboarding and implementation, ensuring a smooth and engaging experience., • Drive product adoption and engagement by helping customers align their goals with platform capabilities., • Serve as the primary point of contact for your portfolio of accounts throughout the customer lifecycle., • Monitor customer health metrics to proactively identify risks and opportunities., • Deliver and communicate ROI to customers and ensure they realize the full value of our product., • Act as a trusted advisor, guiding customers on best practices and use-case optimization., • Support renewals and identify expansion opportunities in collaboration with the sales team., • Collaborate cross-functionally with product, marketing, and operations teams to champion the voice of the customer internally., • Provide feedback and insights to improve customer experience and inform product development., • Create and deliver training, documentation, and support resources to enable customer success. Your qualifications 2+ years of experience as a Customer Success Manager / Account Manager (ideally in B2B SaaS) Strong communication skills with the ability to lead and support executive and end-user stakeholders Experience working with finance, treasury, corporate finance, or accounting teams big plus Basic technical understanding and ability to work with modern tools (including AI-powered platforms) to troubleshoot, analyze data, and support customer workflows Excellent problem-solving abilities and a proactive approach to customer needs Excited to enable customers with product training and support Ability to juggle multiple priorities and work in a fast-paced, dynamic environment Proven track record in managing customer relationships and driving adoption and retention - bonus

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Who are we looking for? We're looking for a creative storyteller to own and evolve our social media presence while contributing to broader content initiatives across the company. This role is ideal for someone who's deeply fluent in social content but who also enjoys flexing into other forms of content, like case studies, thought leadership articles, and podcasts. You'll work closely with our founders, marketing team, and internal stakeholders to bring Merge's voice to life across channels. What you will do: • Own and grow Merge's social media presence. You'll experiment with new post formats, narratives, and emerging social channels to continuously evolve our approach, • Drive our video content strategy. These videos can not only be distributed across our social channels but also through LLMs, email newsletters, etc., • Shape how our executive team shows up on Linkedin. You'll help our executive team develop their personal brands on Linkedin, and craft content strategies that align to their brands, • Support customer case studies. You'll help manage the case study creation process end-to-end, from interviewing stakeholders to working through edits to securing approvals, • Experiment with new content mediums. You'll brainstorm and develop new types of content, whether it's a recurring podcast or even a book (the world is your oyster!), • Build content that boosts our employer brand. You'll write bylines with colleagues that highlight interesting stories and potentially spin up new content series that spotlight employees The Ideal candidate will have: • 3+ years of experience managing social media for a company (B2B and/or SaaS experience is a plus), • Strong writing and editing skills, with the ability to adapt tone across formats and audiences, • A creative mindset paired with a willingness to experiment and learn quickly, • Comfortable working cross-functionally and managing multiple content streams at once, • Hands-on experience with video or visual content creation (hands-on or through collaboration), • Experience supporting executive or founder-led social accounts, • Familiarity with SEO/AEO content strategies, • Background in developer-focused or technical products, • Experience with our marketing and design tools, especially HubSpot and Figma, • The cash compensation range for this role is $106,000 - $120,000, • Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation packageBenefits, • Unlimited PTO + 10 company holidays, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend

Job DescriptionAbout Dealpath Dealpath is the world's leading real estate investment management platform, powering more than $10 trillion in transactions for hundreds of top firms—from Blackstone, Brookfield, Starwood, Nuveen, CBRE IM, and LaSalle to the next generation of investment managers. Our mission is simple yet transformative: to empower real estate investment and capital markets with data and collaboration through purpose-built software in the age of AI. Backed by top-tier venture and strategic investors including Morgan Stanley Expansion Capital, Blackstone, Nasdaq Ventures, JLL, and 8VC, Dealpath is building an industry-defining company focused on high-impact, sustainable, and compounding value for our customers, stakeholders, and team members. The Opportunity As Vice President of Marketing, you'll own the narrative, strategy, and execution that accelerates Dealpath's next phase of growth. Reporting directly to the CEO and partnering closely with our leadership team, you'll define how the market experiences Dealpath—expanding our category leadership, scaling demand generation, and positioning us as the trusted data and workflow platform for institutional real estate investing. This is a hands-on executive leadership role with high visibility across the organization and direct engagement with the C-suites of the world's largest investment management firms—including Blackstone, Brookfield, Nuveen, JLL, and CBRE. What You'll Do • Own and execute Dealpath's marketing strategy to drive measurable growth in pipeline, revenue, and brand equity., • Build, lead, and inspire a high-performing marketing team grounded in creativity, accountability, and collaboration., • Lead integrated marketing across demand generation, product marketing, field and customer marketing, brand, content, PR, and communications., • Advance Dealpath's category leadership through thought leadership, customer storytelling, and data-driven industry insights., • Partner cross-functionally with Sales, Product, Customer Success, and Finance to ensure alignment between marketing strategy and company OKRs., • Elevate Dealpath's brand and voice through compelling storytelling, market presence, and executive-level positioning with top investment firms., • Establish a data-driven performance culture with clear metrics, forecasting, and attribution tied to revenue outcomes., • Serve as a visible industry leader through speaking engagements, thought leadership, and media appearances.Who You Are, • 15+ years of progressive marketing experience, including leadership in B2B Enterprise SaaS or fintech environments., • Bachelor's degree in Marketing, Business, Communications, or a related field; MBA or other advanced degree required., • Proven track record of scaling demand generation and brand growth in high-growth organizations., • Experienced marketing to enterprise clients in complex, relationship-driven industries such as real estate investment, financial services, or private equity., • A strategic storyteller who can translate sophisticated technology and data capabilities into clear, compelling value propositions for C-level audiences., • Master of execution—able to translate vision into measurable outcomes, build process discipline, and deliver consistently., • Deep experience in account-based marketing (ABM) and vertical SaaS go-to-market strategies., • Data-driven mindset with strong command of SaaS metrics, forecasting, and marketing analytics., • Team builder and culture carrier who attracts and develops high-performing talent and inspires cross-functional collaboration., • Experience marketing to or within real estate investment, private equity, or alternative asset management sectors., • Established professional network within institutional real estate or capital markets.Why Dealpath, • Be part of a category-defining company transforming how institutional investors operate., • Work alongside a world-class leadership team and visionary clients shaping the future of global real estate investment., • Medical, dental, & vision insurance coverage, • Hybrid 3 days in office policy, • Flexible Spending Account, • Paid Parental Leave, • 401(k), • Company sponsored commuter benefits, • Flexible time off policy, • Catered lunches and snacks, • Monthly wellness reimbursement, • Base salary range is $240,000 - $270,000. (Plus variable compensation and equity participation)., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process., • Dealpath's compensation ranges are determined by current market data, and compensation data posted on our job posts may change as new market data becomes available., • Your actual compensation will be confirmed in writing at the time of offer.

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. What you will do: • Drive roadmapping and architecture discussions, • Produce high-quality, production-ready, readable, maintainable code, • Lead Merge's most impactful projects from initial inception to production, • 7 - 10+ years of full-time software engineering experience, • Experience with frameworks (Django, Rails, Spring, etc.), • Extensive knowledge of SQL databases (Postgres preferred)Example projects you might work on:, • Scaling Core Systems: Identify and resolve performance bottlenecks in our data syncing engine, lead large-scale migrations to more efficient technologies and storage solutions, and drive initiatives to increase system throughput, • Product Innovation: Design flexible syncing paradigms that support advanced customization across model normalization, scheduling, data filtering, and API rate limit handling, • New Revenue Streams: Partner with Product to ideate, prototype, and validate entirely new product lines or feature categories that unlock growth opportunitiesCompensation, • The cash compensation range for this role is $210,000 - $250,000 Linkedin's Top Startups 2025 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job Description InfoSum is the world’s leading data collaboration platform, providing solutions to the world’s largest enterprises to allow collaboration across data sources and to deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data’s limitless potential, by enabling the world’s data to be connected but never shared. As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done, to grow with us, and help challenge the status quo. If you want to work with a business that encourages collaboration, champions the idea that the sum is greater than its parts, then we want to hear from you. About the role In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in North America. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Customer Operations team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership where required, especially on our most complex and strategically important accounts. We primarily hire for aptitude not knowledge, although we would like to see prior experience in Solutions Engineering. We are open to experience at all levels for this opportunity and we can invest time in training candidates to upskill in areas required. What will I be doing? • Partner with the sales team to pitch InfoSum’s technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions., • Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary., • Act as a proactive technical subject matter expert and consultant on InfoSum’s technology and capabilities both internally and externally., • Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients. This will involve solving the biggest industry problems through the application of InfoSum technology, along with 3rd party complementary technologies (e.g. AWS and GCP data solutions) where relevant., • Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success to successfully pitch these solutions, coordinating the delivery of these solutions with client teams and with our internal delivery teams., • Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations and create implementation templates for easy client onboarding., • 2+ years in SaaS pre-sales role., • Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business., • Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it., • Hands-on familiarity with data query languages (i.e. SQL)., • Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers., • Excellent long term client relationship management capabilities in conjunction with strong project management skills., • Experience collaborating with engineering, product, and technical operations teams., • Ability to run technical demonstrations of a complex technical platform., • Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)., • Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive., • Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts. As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • $100-110k base salary (based on exeperience), • 25 days paid time off (PTO) per year, accrued at 2.1 days per month., • Healthcare benefits, • 401k, • Mental wellbeing and support - professional coaching (via Sanctus) and further mental wellness benefits outlined via the link below. For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Vice President of Aviation Growth to join our team. This is a critical leadership position responsible for developing and executing the growth and commercial strategy for the aviation segment. This leader will shape the long-term vision and roadmap for profitable growth in Metropolis' aviation sector, bringing together data-driven insights, commercial strategy, and ecosystem partnerships. The Vice President of Aviation Growth will drive the commercial and strategic expansion of Metropolis' aviation sector. This leader develops long-term growth plans, scales innovative offerings, forges key partnerships, and steers M&A and business development to achieve market leadership and profitability. What you'll do • Scale the "Value Add Services" offering by leading strategy and execution to grow airport revenue services and SaaS income, integrating pricing, reservations, and marketing capabilities, • Scale the Aviation B2C business by relaunching the Aviation B2B Segment product with strong marketing and channel strategies, • Build strategic partnerships by developing collaborations with airlines, airport tech providers, and service partners to expand distribution and capabilities, • Define aviation vision by co-leading the unified product and service roadmap for aviation offerings, including parking and value-added services, • Own the aviation business plan by creating and maintaining a 5-year financial and strategic plan in partnership with Sales and Finance, • Establish growth reporting by developing dashboards and reporting frameworks to track aviation performance and KPIs, • Lead the M&A strategy by identifying and evaluating acquisition opportunities that strengthen the aviation portfolio, • Own and drive thought leadership by representing Metropolis in industry forums and publishing insights on aviation innovation and AI-driven growthWhat we're looking for, • 15+ years in aviation, mobility, transportation, travel, or technology sectors with proven commercial growth leadership, • Bachelor's degree or equivalent experience, • Strong background in strategy, business development, partnerships, and P&L management, • Skilled in financial modeling, data-driven decision-making, and market analysis, • Demonstrated ability to manage cross-functional teams and drive organizational alignment, • Excellent presentation and stakeholder management skillsWhile not required, these are a plus: Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast.Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance’s enterprise LegalTech platform. This role is ideal for someone who enjoys working in a consultative, outcomes-driven way and who is confident guiding customers through structured onboarding and long-term adoption journeys. As a Customer Success Manager at Luminance, you will partner with legal teams as they evolve their workflows and embrace AI-driven technology. You will play a key role in supporting customers through change, ensuring successful adoption, and helping them realize measurable value from their investment. The successful candidate will combine strong relationship-building skills with analytical thinking and disciplined delivery. You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations. We welcome candidates from Customer Success, Account Management, Project Management, Implementation, or client-facing legal roles including former lawyers who are passionate about technology and contributing to innovation within the legal industry. Responsibilities • Own and manage the post-sales customer experience across Luminance’s product suite, • Lead structured onboarding engagements, ensuring clear milestones, timelines, and stakeholder alignment, • Partner with customers as they adopt AI-driven solutions and modernize their legal workflows, • Guide customers through change management and drive strong user adoption across teams, • Act as the primary point of contact during onboarding and early lifecycle phases, • Build trusted relationships with key stakeholders across legal and business teams, • Partner with Sales, Implementation Specialists, Product, and Support teams to ensure a seamless and effective customer journey, • Monitor customer engagement and proactively address risks and opportunities, • Identify opportunities for account growth, renewals, and expanded product usage, • Advocate for customers internally, representing their feedback and priorities to Product and leadership teams to enhance product development and service delivery, • Deliver product demonstrations, training sessions, and enablement support Requirements • Experience in Customer Success, Account Management, Project Management, Implementation, Implementation Specialist, or a related customer-facing role within B2B SaaS - or experience as a legal professional transitioning into LegalTech, • Demonstrated ability to manage structured onboarding processes or customer-facing projects, • Experience supporting customers through technology adoption or organizational change initiatives, • Strong organizational and project management skills, with the ability to manage timelines and stakeholder expectations, • Experience supporting customers on guided, consultative software platforms (not purely self-serve), • Strong communication and stakeholder-management skills, • Ability to quickly learn and confidently explain advanced product functionality, • Analytical, proactive, and solution-oriented mindset discretionary bonus per quarter

Job Description Location: New York City (5 days in-person) Team Size: ~15 employees Compensation: ~$200K+ base, up to ~$400K total comp, plus meaningful equity, flexible for senior talent Reports to: CEO About the Company Our partner is an early-stage fintech company building a product for institutional finance. The company is actively working with major investment banks, private equity firms, and hedge funds, and is backed by strong investors including OpenAI’s Startup Fund. With a lean, technical-first team in place, the company is now building out its foundational go-to-market function. The Role Our partner is hiring multiple Founding GTM hires (rolling basis) to help build and scale the company’s commercial motion from the ground up. This is a high-ownership role at the intersection of sales, client success, growth, and strategy. You will: • Lead demos and manage pilots with investment banks, PE funds, and hedge funds, • Serve as the primary point of contact for early customers, • Drive customer adoption and gather product feedback, • Support growth initiatives including branding and waitlist conversion, • Strong communication and relationship-building skills, • Ability to understand and explain technical concepts, • High ownership mindset; thrives in fast-paced startup environments, • Background in investment banking, private equity, hedge funds, or financial services, • OR senior SaaS sellers who have sold directly into financial institutions, • Experience managing sophisticated enterprise buyers, • Comfort operating across sales, strategy, and operations

Job DescriptionAs a Market Development Representative (MDR) at FloQast, you will play a crucial role in the growth and success of our company. Sitting in the sales team and reporting to the Senior Manager of Inside Sales, you will be responsible for inbound lead qualification, nurture and lead reactivation, utilizing an omnichannel approach including but not limited to emails, social outreach, phone calls, etc. Your primary objective will be to identify and engage with prospects who have expressed pain in areas that FloQast solutions solve. This role requires excellent communication skills, a passion for building relationships, and a results-driven mindset. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. What You'll Do: • Qualify inbound leads generated through various marketing channels, such as website inquiries, content downloads, and event registrations, • Complete ad hoc projects for the Business Development, Revenue Operations, and Marketing departments through updating and/or fixing Salesforce, Outreach, and other systems that will help generate revenue, • Conduct qualification through emails, calls, etc., to engage with leads, understand their needs, and assess their fit for FloQast's solutions, to deliver intro-call-ready leads, • Warm up leads by providing relevant information and resources, addressing their inquiries, and establishing rapport to build trust, • Educate prospects about the value and benefits of FloQast's products, highlighting key features and use cases, • Utilize a consultative approach to understand prospects' pain points, challenges, and goals, and align them with FloQast's offerings, • Maintain accurate and up-to-date records of all lead interactions and prospect data in the CRM system, • Achieve and exceed monthly/quarterly targets for qualified leads and pipeline generation, • Continuously stay informed about industry trends, competitors, and market developments to effectively position FloQast's solutions, • Any other tasks that may be assigned to help the company meet its goalsWhat You'll Bring:, • Bachelor's degree in business, marketing, or a related field (or equivalent experience), • 1 year experience with proven track record in a similar role, preferably in B2B SaaS or technology industry, • Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and concisely, • Strong interpersonal skills and the ability to build rapport and establish relationships with prospects, • Results-driven mindset with a track record of meeting or exceeding targets and quotas, • Self-motivated and proactive with a strong sense of ownership and accountability, • Ability to quickly learn and understand software products and effectively convey their value proposition, • Familiarity with CRM systems (e.g., Salesforce), Marketing tools (HubSpot, Qualified/Drift, etc.) and sales engagement tools (e.g. Outreach/Salesloft, Orum, LinkedIn Sales Nav, Zoominfo) is a plus, • Knowledge of accounting, finance, or related fields is a bonus but not required, • Ability to thrive in a fast-paced, high-growth environment and adapt to changing priorities#LI-JP1#LI-Hybrid#BI-Hybrid The base pay for this position is $70,000. This position is eligible for a commission plan in addition to base pay with an OTE of $80,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. About FloQast:FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)- Built In’s Best Place to Work in Los Angeles 6 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are seeking a General Manager to lead revenue growth and own the North America business end-to-end. This is a sales-first role: you will personally close deals, build pipeline, and drive commercial outcomes across our largest market. This is a quota-carrying position—we need someone who will roll their sleeves up and sell. This is a true General Manager role with full P&L ownership—not just sales, but also customer success and operational execution. We want someone whose primary background is in sales and revenue leadership, but who also brings breadth from operations or customer success. You should be equally comfortable closing a strategic deal, optimizing a go-to-market process, and solving an operational challenge. We are particularly looking for someone with experience selling into the alternatives space—private equity funds, hedge funds, and other alternative asset managers. You should come with an extensive existing network and a deep understanding of how these organizations buy technology, what their operational needs and challenges are, and how StructureFlow can be positioned to solve them. You will also take on a pastoral role with the North America team, providing direct management, mentorship, and support across sales, customer success, and operations. This role is about building and leading a high-performing team, not just individual contribution. StructureFlow is a UK London-based business with the majority of our revenue coming from North America. We're looking for this role to own that market and drive growth forward. You will report to the CEO, providing you with strategic access to the leadership team as you build out North America operations. This role is ideal for a proven revenue leader with experience running regional P&Ls at Series A to Series B+ stage companies, with the sophistication to serve as StructureFlow's senior leader in North America. We are backed by FINTOP Capital and are at an exciting inflection point in our growth journey. Duties and Responsibilities Sales & Revenue Execution (Primary) • Personally close strategic, high-value deals with law firms, accounting firms, and alternatives clients—this is a quota-carrying role, • Build and convert pipeline; drive new business acquisition and account expansion, • Make autonomous decisions on deal structure, pricing, and commercial terms, • Own the North America P&L—revenue, cost management, and profitability, • Make strategic decisions on prioritization, resource allocation, and operational investments, • Lead and develop the North American team across sales, customer success, and operations, • Build out North America functions as we scale, making strategic hiring decisions, • Own customer outcomes—retention, expansion, and satisfaction, • Serve as senior ambassador for StructureFlow in North America Essential • 12-15+ years in B2B SaaS sales and revenue leadership, • Proven track record closing complex enterprise deals (USD 100K+ ARR), • Experience building and scaling sales teams at Series A–B stage companies, • Track record owning a regional P&L or business unit, • Significant experience selling into PE funds, hedge funds, or alternative asset managers with an existing network in the alternatives market, • Deep understanding of how alternatives firms buy technology, • Ambassadorial presence: articulate, sophisticated, consultative, • Breadth beyond sales—experience in operations or customer success, • Experience at a company that scaled from Series A to Series B or beyond, • Background in financial services technology, legal tech or alternatives market, • Experience building operational infrastructure for scale, • Proven seller — personally closes deals and builds pipeline (quota-carrying role), • Revenue leader — track record driving commercial outcomes and hitting targets, • Broader operator — comfortable beyond sales; can solve operational problems and optimize processes, • Autonomous decision-maker — operates independently while aligning with UK leadership, • Resilient — navigates the challenges of scaling a B2B SaaS business We offer market-leading compensation for this role. The package comprises: • Base salary — fixed, commensurate with experience, • Variable compensation — performance-dependent, tied to North America P&L attainment, revenue targets, and individual deal contribution About StructureFlow StructureFlow is the world's leading visual workspace for structural intelligence. We give professionals mastery over structural complexity—the clarity to see, the confidence to navigate, and the command to turn any challenge into an advantage. Our platform capabilities span three core areas: • Visualization (Map): Pull in data from any source and automatically generate visual models of structures and relationships, • Insights (Model): Surface intelligence from structure—automate the analysis a professional would do, but faster, • Legal: We enable lawyers to visualize and navigate complex group structures, transactions, step plans, and reorganizations. The platform surfaces dependencies, risks, and implications that text alone obscures—accelerating client conversations, reducing errors, and building trust in outcomes., • Accounting & Tax: We give tax and accounting professionals a live, visual model of how entities, ownership, and obligations interact across borders and over time. This enables defensible analysis, surfaces cross-jurisdictional exposures before they become risk, and turns complex structures into something they can prove, not just explain. Our mission is to build the world's leading visual workspace for structural intelligence where in one interface you can map, model and move across your networks of relational data, consistently delivering the best outcomes. We are backed by FINTOP Capital and are at an exciting inflection point in our growth journey, with strong momentum in the legal, accounting, and alternatives markets. StructureFlow is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Customer Success, the Manager, Customer Success will lead a team of CSMs focused on driving adoption, satisfaction, and retention across our employer and health plan customers. This remote role is part of the Customer Success team and plays a critical role in delivering exceptional value to our clients and ensuring measurable impact through mental healthcare. For this role, occasional travel for team or company events may be required. What you'll do: • Lead and develop a team of Customer Success Managers supporting our SMB and Mid-Market customers., • Drive operational excellence in onboarding, engagement, and renewal processes, • Partner cross-functionally with Sales, Product, and Clinical teams to ensure a seamless customer experience, • Analyze account performance to identify risks and opportunities, proactively managing outcomes, • Build executive relationships with key clients and ensure alignment on business goals and care impact, • Maintain a deep understanding of our product and service offering to serve as a trusted advisor, • Achieve 95%+ customer retention across your book of business, • Increase customer satisfaction (CSAT), • Deliver against defined expansion targets, • Maintain a team engagement score of 85%+, • 5+ years of experience in customer success or account management, with at least 2 years in a people leadership role, • Proven track record of driving client outcomes and managing enterprise accounts, • Strong communication, analytical, and relationship-building skills, • Experience in B2B SaaS, healthcare, or mental health industries, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: The Head of Global Customer Enablement is responsible for defining the strategy, vision, and roadmap for all onboarding and continuous education programs within the Success organization with the ultimate goal of elevating the customer experience and driving measurable growth in our customers' businesses. The leader will oversee the team's portfolio of enablement programs—including learning support, materials development, presentations, ongoing coaching, and product adoption tracking with critical focus in delivering AI enablement, Supply Diversification with focus on Creator and planning the Success Growth Summit. This person manages and mentors a group of enablement professionals who are responsible for supporting all customer-facing commercial teams (Customer Success, Partnership Development, Onboarding, and Customer Solutions) What You'll Do: Team Leadership and Management: Participates with senior management to establish strategic plans and objectives, defining the vision and long-term roadmap for the global Customer Enablement function and ensuring alignment with the company's commercial goals and growth objectives. Annual Growth Summit Leadership: Own and execute the annual Customer Success Growth Summit. This includes all aspects of strategic planning, agenda development, content creation, speaker selection and coaching, logistics coordination, and flawless on-site delivery to ensure a high-impact experience for all attendees. Program Development: Design, develop, and implement a comprehensive enablement program for the global Customer Success team, including onboarding, ongoing training, and professional development initiatives. Content Creation: Create and maintain a library of high-quality enablement content, including training materials, playbooks, best practice guides, and internal documentation. Training and Delivery: Deliver engaging and effective training sessions, both in-person and virtual, on a variety of topics, including product knowledge, industry trends, customer success methodologies, and professional skills. Performance and Coaching: Partner with Customer Success leadership to identify performance gaps and develop targeted coaching and training programs to address them. Measurement and Analytics: Establish key performance indicators (KPIs) to measure the effectiveness of the enablement program and use data to continuously iterate and improve. Cross Functional Collaboration: Collaborate with cross-functional teams, including Sales, Product, and Marketing, to ensure that the Customer Success team is aligned with company-wide goals and has the resources they need to be successful. What You Bring: • 7+ years of experience in a customer success, sales enablement, or learning and development role, with at least 4 years in a management capacity (SaaS/B2B/Digital experience is a significant plus)., • Demonstrated experience managing large-scale events or programs, from conception to completion., • Proven track record of designing and delivering successful enablement programs for a B2B SaaS company., • Deep understanding of customer success principles and best practices., • Excellent communication, presentation, and facilitation skills., • Strong instructional design and content development skills., • Data-driven and analytical mindset with a focus on measuring the impact of enablement initiatives., • Ability to thrive in a fast-paced, high-growth environment. Salary Range: $200K-$230K base pay + 20% commission plan ($240K-$276K Potential Annual OTE), plus eligibility to receive a generous Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI_NewYork_NewYork #LI-AG1

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role As a Senior Software Engineer, you’ll be at the heart of shaping how we build, scale, and evolve our Nliven platform. This role is for someone who thrives on solving complex technical challenges while helping others grow and succeed around them. You’ll lead the development of performant, scalable applications across both the frontend and backend, leveraging .NET Core and modern JavaScript frameworks like React, Angular, or Vue. Whether you're designing new features, optimizing critical services, or tackling tech debt head-on, you'll have a direct hand in driving technical excellence. You’ll report to an Engineering Manager and own the end-to-end delivery of medium-scale projects, with the tools to shape solutions and the responsibility to see them through. If you're ready to bring energy, leadership, and craft to a fast-moving environment. This is your chance to make a meaningful impact. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You take ownership naturally and follow through. When you commit to a solution, you see it through to a high standard. * You enjoy balancing hands-on technical work with mentoring others, raising the bar not just for code quality but for how the team works together. * You’re comfortable operating in ambiguity, asking the right questions, and turning evolving requirements into thoughtful, scalable solutions. * You care about building the right thing, not just building fast, and you value collaboration with Product and Design to create meaningful user impact. What You'll Do * Drive large projects from conception to delivery working lockstep with Product Managers, Designers, and other engineers. * Write clean, reusable, and maintainable code across the technology stack. * Collaborate with Product and Design teams to develop solutions that align with business objectives. * Contribute to and maintain technical documentation, such as system designs and API contracts, to ensure shared team understanding. * Lead and participate in code reviews, ensuring adherence to engineering best practices. * Develop and enforce coding standards, best practices, and design principles across the engineering team. * Troubleshoot performance bottlenecks and optimize system reliability. * Stay up to date with emerging technologies, evaluating their potential impact and adoption. * Act as a technical mentor for junior and mid-level engineers, fostering a culture of continuous learning and improvement. * Contribute to architectural discussions and long-term technical roadmaps. * Solve complex technical challenges related to performance, scalability, and security. * Aid in the product team to design features from concept through production, including instrumentation, monitoring, and iterative improvement based on usage and feedback. * Identify and advocate for improvements to developer experience, such as tooling, CI/CD workflows, or onboarding processes. * Collaborate cross-functionally to ensure engineering solutions meet business needs and provide a great user experience. * Support a culture of accountability and shared ownership by participating in incident reviews and reliability initiatives. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in related field or equivalent practical experience. * Five or more years of full stack software development in a Saas or technology-driven environment. * Proficiency in modern frontend frameworks (Angular, React, or Vue) * Strong front end experience (HTML, CSS, and JavaScript) * Strong back-end / API experience (.NET Core). * Deep understanding of SQL databases and data modeling best practices. * Familiarity with Agile framework and methodologies. * A comprehensive understanding of computer science concepts. Essential Skills * Strong problem-solving and analytical skills, with a keen attention to detail. * Excellent communication skills, able to articulate complex technical concepts clearly. * Ability to work independently while collaborating effectively with cross-functional teams. * Strong time management and multitasking skills, balancing multiple projects and priorities. Tools You’ll Use * Microsoft Office * Google Suite * Slack * JIRA What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * We are hiring for two Sr. Software Engineer levels. Our Sr. Software Engineer 1 has a base annual salary range of $115,000 - $135,000 and our Sr. Software Engineer 2 has a base annual salary range of $130,000 - $150,000. Salaries are commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. We're looking for:A Senior Brand Designer who will own the creation of high-quality visual collateral across marketing and sales. You will play a critical role in shaping how Nitra shows up in the world—bringing our brand, product, and value proposition to life through compelling, polished design. This role is ideal for a designer who thrives in a fast-paced startup environment, enjoys partnering closely with marketing and revenue teams, and is excited to build foundational design systems.Your responsibilities will include: • Owning the end-to-end design of marketing and sales collateral, including pitch decks, one-pagers, case studies, web assets, email graphics, social content, and event materials, • Partnering closely with Marketing, Sales, and Product to translate complex concepts into clear, compelling visuals, • Maintaining and evolving Nitra’s brand identity, ensuring consistency across all customer-facing materials, • Supporting go-to-market initiatives with fast, high-quality design execution, • Creating templates and scalable design systems to support a growing organizationYou have:, • 3+ years of professional graphic design experience, ideally in a B2B SaaS, fintech, or startup environment, • A strong portfolio demonstrating excellence in visual design, layout, typography, and brand systems, • Proficiency in modern design tools (Figma required; Adobe Creative Suite strongly preferred), • Experience designing marketing and sales enablement materials that drive clarity and conversionWe offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. The Role: We are hiring a high performing Director of Strategic Partnerships to build, manage, and oversee partnerships at Arch. Partnerships are a pivotal channel for expanding new business and deepening existing customer relationships. Channel partners not only generate new business, but also enrich our ability to serve and delight customers. You will play an important role in developing new partnerships, strengthening existing partnerships, and solidifying Arch’s role as the connective tissue across the wealth and alternative asset management world. Your responsibilities will include: * Arch partners with peer technology companies, large banks, and other financial services firms. You will identify and relentlessly build new partner relationships, as well as nurture and deepen existing partnership channels. * Strategize / liaise with partners to showcase how Arch will create value for partner firms and their customer base. * Manage product priorities for key partners, coordinating across sales/operations, product, and engineering. * Own key aspects of the partner marketing strategy including external client collateral, press releases, and broader GTM engagement strategy. * Generate inbound referrals and strengthen the Arch product experience. Reach out to us if you: * Have 7 - 10 years of experience in partnerships at high-growth companies, preferably in a fintech, B2B, SaaS, or startup setting. * Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field. * Can execute in the weeds, as well as zoom out to the bigger picture strategy. * Are able to manage a diverse set of partner relationships, from the biggest banks in the world to the entrepreneurial sole proprietor. * Are organized, thorough, creative, and passionate – you’re not afraid to think outside the box. * Thrive in a fast-paced, entrepreneurial environment. * Enjoy taking initiative, and going above and beyond are part of your character. * Are comfortable owning material creation that will empower how Arch communicates with key external stakeholders. * Can show organizations, from individual consultants to fortune 50 companies, the value in working with Arch. Bonus points if you: * Possess deep understanding of Alternative Investments industry trends, products, and services. * Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s. A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: * Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. * Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. * Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. * Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. * Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). * Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal. Compensation Range: $120K - $140K

Job Description AVP - Client Partner - Banking & Payments Location - On Site in NYC (5 days / week) Base salary up to $180k plus annual bonus targets The Client Partner role focuses on client engagements, and growth within our client's banking accounts. You will lead client engagements, manage end-to-end sales cycles, and deliver operational excellence. The role requires a deep understanding of the banking domain, proven experience in delivering large projects and the ability to build strong relationships with senior stakeholders. Responsibilities • Ownership of Growth, Client engagement, NPS, Profitability across a portfolio of banking clients, • Bring a deep understanding of the current marketplace and competitor offerings to drive the organizations growth strategy and investments, • Partner with clients to develop transformation agenda and value creation, • Manage proposals with full ownership and accountability for the opportunity, • Provide complete ownership and accountability for managing competitive proposals, and working closely with sales enablement teams to ensure high quality of proposals, • Ensure optimal deployment of resources to achieve business goals, • Create and execute strategic account plans to maximize revenue and profitability by driving cross-sell, pace of volume ramps, time to proficiency and client satisfaction, • Develop C-level and cross-functional contacts and touchpoints in the client organization through regular objective-based interaction forums and review governance cadence, • Scout and scope new opportunities within the account by participating in clients review meetings – identify problem statements and map services and products to develop customized solutions Experience And Competency Requirements • 10+ years of overall experience, including at least 6+ years in a client facing role in a solutions or account management capacity in the consulting or offshore/outsourcing industry, • Domain knowledge and experience in banking, credit cards, payment networks, • Demonstrated ability to communicate effectively, vertically, and horizontally both internally and in client organizations, with an ability to create and deliver compelling presentations, • Good understanding of new and emerging Digital/Cloud/SaaS technologies, • Strong problem-solving ability with the aptitude to identify strategic solutions to business problems with enterprise-wide implications as a trusted strategic partner to clients, • Must be capable of multitasking with rapidly changing priorities and manage multiple tasks in a dynamic environment, • Must be detail-oriented and able to develop, execute, lead, and maintain complex projects, programs, and assignments., • Must have highly developed customer relations and negotiation skills with the ability to effectively consult and influence senior executives. Able to provide verifiable references., • Bachelor's / Master's degree from an accredited institution, • Strong understanding changing landscape of analytics, data, and digital operations / BPS in the Banking industry, • Proven track record in execution and over-achieving financial and non-financial targets, • Strong writing, presentation, conceptual, analytical, and interpersonal skills, • Willingness to travel to meet client needs Location: NYC

Job Description Graphic Designer B2BSaaS Syllo is seeking a creative and detail-oriented independent contractor experienced in creating highquality visual assets for a B2B technology audience. The ideal candidate will embrace the opportunity to execute design projects for a high-growth business, including ownership of a diverse portfolio of projects and the need to dynamically shift priorities depending on the company's changing needs. Syllo's product involves sophisticated AI and legal concepts. We are looking for a visual storyteller who can take dense technical information and translate it into intuitive, engaging graphics that lay people can easily understand. You will work to ensure our brand remains consistent across all external touchpoints, from sales collateral to digital ads. In this role, you'll work closely with the Director of Product Marketing and Executive Vice President. This is a great opportunity to join a dynamic and fast-growing startup and make a significant impact. If you are a self-starter, results-driven, and have a passion for design and technology, we would love to hear from you! Ares of delivery will include: ● Information Design: Create infographics and diagrams that simplify complex technical workflows and legal AI concepts for sales decks and white papers. ● Sales Collateral Design: Layout and design professional one-pagers, case studies, and white papers that align with Syllo's brand identity. ● Presentation Design: Design master templates for PowerPoint/Google Slides and provide high-level design support for high-stakes presentations. ● Digital Assets: Create compelling graphics and animations for social media posts, blog headers, email newsletters, and usable assets within video walkthroughs and animations. ● Ad Creative: Design eye-catching visual assets for PPC ads and display campaigns. ● Brand Stewardship: Maintain and evolve the company's marketing style guide to ensure consistency across all channels. Qualifications: ● At least three years of experience as a graphic designer, preferably in a B2B tech or SaaS environment. ● Portfolio Requirement: A strong portfolio demonstrating expertise in information design, typography, and layout. Please specifically include examples where you visualized complex data or concepts. ● Expert proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign). ● Experience with presentation design software (PowerPoint, Google Slides) and collaborative design tools (Figma, Canva). ● Ability to work within established brand guidelines and design systems while finding creative ways to elevate the aesthetic. ● Experience standing up and managing a design system based asset generation system ● Experience with motion and animation creation platforms is a significant plus, but not required. ● Experience designing for the legal industry is a plus, but not required. ● Demonstrated ability to work independently and resourcefully on one's own initiative. ● Qualified to work in and resident of the United States. ● Able to work in a remote environment. About Syllo Syllo is a software company in the legal space that offers an AI-powered litigation workspace that enables lawyers to safely harness the power of language models. After spending years developing our cloud-based application, Syllo's applications are now being used by a wide range of legal professionals – from the largest law firms in the world to the most prestigious law schools. We are a lean, fast-moving, and multi-disciplinary organization led by exceptional lawyers and engineers. We hold each other accountable to achieve ambitious goals in a timely way while treating one another with respect and understanding. If you're a design professional excited about AI and passionate about being part of a remote team that seeks to transform the legal practice, this is the job you've been looking for! This position can be performed remotely or be based in New York City. Compensation range: $85–$130/hr United States - Remote Pay Range$1—$2 USD

Job Description Customer Success Manager · Parsippany, NJ · Full-Time · In-Office The Role At Giftogram, appreciation isn't just what we do — it's who we are. As the #1 rated rewards and incentives platform on G2, we are transforming how companies engage with their employees, partners, and customers. Giftogram helps organizations deliver digital rewards instantly — powering everything from employee recognition and customer engagement to research incentives and payouts through a simple, flexible platform companies genuinely enjoy using. As a Customer Success Manager at Giftogram, you will play a key role in turning that platform into meaningful, lasting results for our customers. You will own a portfolio of accounts — partnering with leaders across HR, marketing, operations, and finance to help customers successfully launch programs, expand them across their organizations, and consistently realize value from Giftogram. Your relationships are the reason customers stay, grow, and become long-term partners. Customer Success sits at the center of the customer lifecycle at Giftogram — working closely with Sales, Product, and Support to deliver an experience that builds trust at every touchpoint. As we grow, this team will play an increasingly important role in shaping how we scale. This is an opportunity to have real impact — on customer outcomes and on how Customer Success evolves at Giftogram. In This Role, You'll: • Own the success of a portfolio of customer accounts — serving as the primary point of contact and trusted advisor from onboarding through long-term growth, • Lead customers through successful program launches and onboarding — ensuring they adopt the platform confidently and realize value quickly, • Build strong, multi-threaded relationships with stakeholders across HR, marketing, operations, and finance — becoming a trusted partner at every level of the organization, • Proactively identify and drive expansion opportunities within your book of business — helping customers grow their programs across new teams, departments, and use cases, • Run structured consultative conversations with customers — understanding their goals, connecting them to the full potential of the platform, and addressing challenges before they become problems, • Lead strategic account reviews that demonstrate program performance, surface new opportunities, and deepen customer relationships, • Monitor customer health and engagement signals — taking proactive steps to drive retention and reduce churn within your portfolio, • Partner cross-functionally with Sales, Product, and Engineering to ensure seamless handoffs, surface customer feedback, and advocate for customer needs internally You Might Be a Great Fit If: • You have 2–4 years of experience in Customer Success, Account Management, or a client-facing SaaS role, with a track record of owning customer relationships — not just supporting them, • You are proactive by nature — you identify risks and opportunities early and bring solutions, not just updates, • You build trust quickly with both frontline users and senior stakeholders, and know how to communicate effectively at every level, • You are consultative and curious — you ask thoughtful questions, listen carefully, and genuinely want to understand your customer's goals and business challenges, • You are organized and disciplined — you manage a portfolio of accounts without letting relationships, follow-ups, or priorities slip, • You are comfortable using data — customer health signals, engagement metrics, and product usage help you prioritize your time and anticipate risk, • You are energized by helping customers grow — you're not just focused on keeping customers satisfied, but on helping them expand and succeed over time Why Giftogram? Giftogram is the #1 rated rewards and incentives platform on G2 — ranked in the top 0.07% of all software companies based on verified customer reviews. More than 22,000 businesses trust Giftogram to send digital rewards instantly — with zero fees, zero markups, and zero contracts. Today, 1 in 3 Fortune 500 companies use Giftogram in some capacity. Our customers genuinely love the platform — and Customer Success plays a central role in that experience. You will be joining a team that is deeply invested in helping customers succeed, where your relationships and your work directly influence retention, expansion, and long-term customer value. As Giftogram continues to scale, Customer Success will play an increasingly important role in shaping how we support and grow our customers. This is an opportunity to build your career within a function that leadership treats as a core driver of the business — not a support cost. You will join a collaborative, high-accountability team that moves quickly, cares deeply about doing the work well, and starts and ends with appreciation — in every customer relationship and every role. A Note to Candidates At Giftogram, we hire for mindset as much as experience. If you are excited about building real relationships, helping companies succeed, and growing within a team that genuinely values your contribution — we encourage you to apply. Customer Success at Giftogram is about curiosity, ownership, and a genuine commitment to helping customers grow. We value people who ask thoughtful questions, take initiative, and continuously work to improve their craft. If that sounds like you, we would love to hear from you. Show Us Your Craft Want to show us how you think? Include a short cold outreach message you might send to introduce Giftogram to a company. This could be an email, a LinkedIn message, or a call opener — we are interested in seeing how you approach starting conversations and creating curiosity. No need to overthink it. Just show us how you approach thoughtful outreach. Powered by JazzHR GZtEdFO7Ky

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs a Customer Success Manager, Global Strategic Brands you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these work streams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned global straetgic accounts, maintaining long-term executive and operational relationships., • Quarterback across work streams, coordinating with the Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support teams to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Job DescriptionCustomer Onboarding Manager Location: New York City (Hybrid / 4 days onsite) Reporting to: Vio, Chief Customer Officer Goal: $100M ARR by EOY 2026 The Mission At Fyxer, we believe the only sustainable competitive advantage for a startup is the quality and speed of execution. We are in the race of our lives to reshape how the world uses email. Your mission is to make every new customer feel like they made the right call — fast. You aren't just "onboarding" customers; you are accelerating their time-to-value to fuel a $2.2M Net Expansion ARR target. You will build the hybrid AI-human engine that lets us scale to thousands of seats without bloating our headcount. The Role This role is all about the front door of the customer journey: onboarding, activation, and time-to-value. You'll work closely with Sales and CS leaders to turn new accounts into fast, measurable wins. You'll anticipate friction, close the gaps, and make sure every customer — from seat one to seat one hundred — is up and running before they have a reason to doubt. What You Will Own * Drive 100% activation (connection, activity, and time-saved metrics) within the first four weeks of every account. * Design and build a scalable, AI-augmented onboarding program from the ground up — one that grows our capacity without growing our headcount. * Own the handoff from Sales and set CSMs up for expansion by creating a seamless, low-friction customer experience from day one. * Run a high-velocity book of onboarding projects across 10–100 seat accounts with clarity, consistency, and care. Who You Are * 3–5 years in customer onboarding, implementation, or customer success at a high-growth SaaS company. * You build AI into your workflow — not as a novelty, but as a genuine multiplier that frees you up for the work that matters. * You sweat the details so your customers don't have to. You spot problems before they surface and fix them before they sting. * You move with urgency because you know every day without activation is a day closer to churn. The Stack HubSpot · Gong · Incident.io — and whatever AI tooling you bring to the table. Why Fyxer? We are intentional about our team. We believe a small, exceptional team working with extreme focus will always outperform a large, bloated organization. Autonomy: We hire people who want ownership and then we actually give it to them. Velocity: You will be fast-tracked into senior responsibilities far earlier than at a traditional company. Scale: We are on track to hit $100M in revenue by the end of 2026. This is a rare opportunity to join a high-growth rocket ship at the foundational stage. Compensation Range: $115K - $120K

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! Cents is transforming the laundry industry. We’re growing quickly. Customers trust us and partners bet on us. The proof is already there, but the next stage of growth requires something different. Today, marketing looks like a high-performing startup: strong instincts, talented people, and a lot of things working because the right people are pushing hard in the right direction. That got us here but it won’t get us where we’re going. We are looking for a Vice President of Marketing who can take what’s already working and turn it into a durable system, a clear story, and ultimately a brand that defines the category. This role is about building something that lasts — not for a few years, but for decades. As VP of Marketing, you will turn a fast-growing go-to-market motion into an enduring revenue engine and category-defining brand. Reporting to the SVP of Sales and Marketing, this role owns the intersection of pipeline, brand, and narrative. This is not about starting from scratch -- it’s about making what already works repeatable, legible, and scalable. What You'll Do:Institutionalize What’s Already Working • Identify the patterns, messages, and motions driving growth and turn them into repeatable systems and playbooks, • Replace heroics with scalable processes, • Build a sales enablement library the organization actually usesDefine and Defend the Category Narrative, • Clarify who we are, what we stand for, and why we win, • Build a brand synonymous with trust, reliability, and results, • Position Cents and its leadership team as category experts through PR, thought leadership, and social mediaDrive Revenue with Sales, • Lead full-funnel marketing across paid, organic, email, content, webinars, events, and partner channels, • Build integrated campaigns that move prospects from awareness to closed deal, • Partner with Sales and RevOps on ICP development, funnel health, attribution, and ROI, • Manage marketing spend with discipline — scaling what works and eliminating what doesn’t, • Unlock upsell, cross-sell, and new growth opportunitiesElevate Partner & Distributor Marketing, • Make marketing a reason partners choose Cents and stay with Cents, • Build scalable co-marketing and enablement programs that empower partners to tell our storyProfessionalize Product Marketing, • Partner with Product and Sales on go-to-market strategy for launches, • Translate product features into clear customer outcomes through battle cards, pitch decks, and competitive positioning, • Provide input on pricing and packaging based on market feedback, • Own lifecycle messaging to maintain consistency across the customer journeyBuild a Durable Marketing Organization, • Establish weekly operating rhythms and quarterly executive updates, • Lead annual and quarterly planning with clear campaign briefs and priorities, • Hire, develop, and lead a high-performing marketing team, • Manage agencies and external partners to clear performance standardsWhat Success Looks Like:, • The market understands who Cents is — instantly, • Sales and distributor partners tell the same story without prompting, • Customers experience a consistent journey regardless of how they discover us, • Marketing reliably contributes to pipeline growth and deal velocity, • The organization moves with greater focus and fewer reactive fire drills, • The Cents brand feels inevitable — not noisyWhat You Should Have:, • 10+ years of B2B marketing leadership experience in SaaS or enterprise software, • Experience scaling marketing at high-growth or expansion-stage companies, • Proven success building and leading high-performing marketing teams (5–15+), • Deep product marketing experience across complex or multi-product platforms, • Demonstrated ability to translate positioning and messaging into measurable pipeline and revenue impact, • Strong analytical mindset with a data-driven approach to decision making, • Experience marketing to both end customers and channel or distribution partners, • Familiarity with modern marketing technology stacks (Salesforce, Hubspot, Chilipiper, Gong, Looker, etc.) and AI-powered tools, • Equal parts systems thinker and storyteller, • A leader comfortable owning revenue outcomes — not just brand metricsThis role offers a base salary range of $200-230K plus a performance-based bonus, bringing on-target earnings (OTE) to approximately $275k. In addition, the role includes a meaningful equity grant. Final compensation will depend on experience and impact.We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference.About the role This is a hands-on, technical enterprise role focused on post-sale implementation, onboarding, and high-impact escalations. You will act as the primary technical point of contact for enterprise customers after contract signature and will own their path to successful deployment. You'll split your time between deep technical work—troubleshooting with Engineering, debugging integrations, resolving complex issues—and relationship management with security, IT, and executive stakeholders. This role requires both technical chops and the ability to build trusted partnerships with customers navigating high-stakes deployments. What you'll do -Own enterprise implementation and onboarding-Lead post-sale implementation, account setup, and user access provisioning for Enterprise customers-Serve as the primary technical contact from deal close through successful deployment-Guide customers through setup, API integrations, SSO configuration, and dashboard workflows-Support both small executive deployments and large, high-volume enterprise rollouts-Act as the escalation point for enterprise customers-Serve as the escalation contact for high-impact customer issues-Troubleshoot issues independently using product dashboards, logs, and API documentation-Partner closely with Engineering to diagnose root causes and drive resolution-Translate complex technical issues into clear, customer-ready communication for security, IT, and executive stakeholders-Help shape the enterprise support and success motion-Help define enterprise onboarding workflows, SLAs, and escalation paths-Document SOPs, playbooks, and handoff processes between Sales, CS, and Engineering-Identify recurring customer issues and influence product and tooling improvements What skills and experiences will help you? -Deep experience in Customer Success, Solutions Engineering, Implementation, or Technical Support for B2B or Enterprise SaaS-Strong technical troubleshooting skills and comfort working with APIs, dashboards, and backend systems-Ability to communicate clearly with security teams, IT admins, engineers, and executives-Comfortable operating in ambiguity and helping define new processes from scratch Nice to have -Experience with security, privacy, identity, or infrastructure products-Familiarity with SSO, SAML, OAuth, or enterprise authentication flows-Early-stage or "first CS hire" experience What We Offer Cloaked is a well-funded Series A startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area. We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests and so we frequently embark on team outings and go out for socials! Compensation and Benefits We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. Benefits Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). Perks \uD83C\uDF34Competitive PTO: We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard. \uD83E\uDD38Monthly health stipend: Used for any kind of physical, mental or emotional care you’d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer. \uD83E\uDD57 Late Night Meals: We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don't have time to get a home cooked meal going! \uD83E\uDDE0 Professional Growth: Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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