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Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Responsibilities WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES • Listen to and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade customers, • Explain and position products and process when interacting with customers, • Appropriately escalate customer dissatisfaction, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job DescriptionDescriptionThe Customer Service Sales Support Admin Assistant provides support and diversified clerical duties for the Sales & Operations teams for Dallas, Houston, and San Antonio distribution facilities. Minimum Requirements: • Associates Degree in Business Administration and/or Related Field, • Ability to be punctual and attend work on a regular and consistent basis, • Ability to concentrate with various interruptions and various noise levels, • Ability to occasionally move about inside the office to access file cabinets, office machinery, etc., • Must be able to remain in a stationary position 80 percent of the time, • Responsible for entering and distributing all RMAs, • Responsible for entering and distributing all Credits & Debits, • Assist with order entry as assigned by management based on operational demand, • Enter all job information sheets and tax certificates, • Run and distribute the MTO & WMS Backorder report daily, • Review and address every issue in the Carixa program daily, • Deliver mail and correspondence throughout Dallas facility, • Distribute emails from Dallas Sales Inbox, including E-Store, Jobsheet, and tax related inquiries, • Code and submit invoices for departmental expenses, • Maintains files in accordance with department and company procedures including consolidation, storage of files, packing slips from receiving department, region 25 vendor invoices, daily packing slips and pick tickets from warehouse, • Greet visitors and notify appropriate contact person of their arrival, • Assist with company functions for employees – including but not limited to ordering, setup and breakdown of events., • Organizes and maintains common areas – coffee stations, notification boards, holiday signage and décor, • Inventory and ordering of office, breakroom, and cleaning supplies for the Dallas distribution center., • Point person for all building maintenance. Main point of contact for the property manager., • Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, and equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe condition or practice to your supervisor, • Performs other duties as directed What You Will BrinCompetencies: • Outstanding attention to detail and accuracy, • Strong written and verbal communication skills, • Excellent interpersonal and customer service skills, • Demonstrates willingness to undertake duties as assigned, • Prioritize and complete a variety of tasks in a timely manner Skills: • Working knowledge of clerical, sales, and operational processes, • Proficient in Data Entry, • Medical, Dental, Vision and FSA are available 30 days following your start date, • 401k with company match is available after 90 days of employment, • Company-provided Life Insurance is provided for after 90 days of employment, • 3 PTO days after 60 days of employment (hourly and non-exempt positions only), • 2 weeks of vacation after 6 months of employment, • 10 paid holidays - including your birthday!, • Paid weekly

Job DescriptionSalary: $13 - $16/HR Shift Supervisor - Grand Prairie Shoot Smart is a family-owned business with four awesome locations across the DFW Metroplex. Since 2011, Shoot Smart has totally crushed it, earning Fort Worth's vote as the Best Gun Shop and Best Gun Range. We're all about welcoming new shooters and leading the industry in the shooting sports. Our team members have helped a mind-blowing 750,000 target shooters so far! We've got full service gunsmithing services and a complete line of training courses with over 30,000 alumni. Our core values? We're Helpful, Smart, Professional, Passionate, and Driven to Grow. Availability: Must be available to work a flexible schedule including evenings, weekends, and holidays. Must be at least 18 years of age. OPEN TO INTERNAL AND EXTERNAL APPLICANTS Hours: This position requires a full-time commitment of at least 40 hours per week, which includes weekends and certain holidays. While we aim to provide scheduling flexibility, weekend availability is mandatory. Please note that we will be closed on Thanksgiving Day and Christmas Day. Work Location: 2440 W Main St Grand Prairie, TX 75050 Job Summary: Are you ready for an exciting opportunity to lead and make a positive impact? We are seeking a dynamic Shift Supervisor to join our team at Shoot Smart. As a Shift Supervisor, you will be the expert of our point of sale system, ensuring smooth customer transactions and providing top-notch service. Oh, and your attention to detail and commitment to being super efficient will keep us in line with ATF standards. Let's make things happen! This role is more than just a job, it is a career. Key Duties: • Master the point of sale system and train staff on its usage, • Act as company cheerleader, • Engage in company training programs to improve your skills and employees skill, • Facility maintenance, • Inspire Range Guides to master lane management, • Coach team on necessary skills as required, • Provide exceptional customer service and train staff on customer service skills, • Monitor cash and registers, discouraging theft and ensuring proper quantities, • Optimize traffic flow, making lane turns efficient and assisting customers, • Act as a manager during open/close hours Requirements: • High school diploma with formal training in sales and customer service, • 1-3 years of retail sales or customer service experience, • Working knowledge of retail sales transactions, • Ability to obtain NRA Range Safety Officer certification, NRA Pistol Trainer certifications, and Red Cross First Aid certification (Shoot Smart will assist with necessary certifications)., • Excellent communication skills and ability to interface with customers and employees, • Experience and knowledge of firearms operations and computer literacy, • Ability to lift 25 lbs

Job Description The Customer Service Representative I facilitates the efficient operation of the assigned department by performing a variety of customer service, clerical, and administrative tasks. Essential Duties and Responsibilities: • Monitor team mailbox(es), assign to appropriate Team member(s) and maintain the box in an organized fashion., • Run reports to recognize and produce actionable detail and then communicate that to the appropriate parties in a timely manner., • Approach customer interactions and communications proactively when needed and with timely and professional responses., • Assist customers with expedited requests (orders, communications, and reporting)., • Work collaboratively with internal teams (for example: sales, operations, and IT) to ensure seamless and efficient customer experiences with task owners so information flows timely, consistently, and accurately., • Communicate with customers in a tactful and professional manner with care and discretion., • Ability to be flexible and with a willingness to learn new skills and tasks, • Excellent verbal and written communication skills, • Excellent organizational skills and attention to detail, • Efficient time management skills, • Ability to work independently and self-manage multiple tasks/projects with simultaneous deadlines in a fast-paced environment with frequent change, • Establish and maintain effective working relationships with coworkers and leadership to include internal and external customers, • Proficient problem-solving and critical thinking skills, • Generate and maintain accurate, detailed reports and records Education and Experience: • Some college preferred, minimum high school diploma or GED, • Knowledge of transportation/logistics/distribution operation a plus, but not required, • Prior use of Warehouse Management System (WMS) a plus, but not required, • Proficient in MS Office (Word, Excel, Outlook, PowerPoint), • 2-3 years’ experience in an administrative role, • Ability to sit for extended periods while working on a computer., • Occasionally required to lift or move office supplies up to 20 lbs., • Frequent use of hands for typing and data entry. Work Environment: • Office setting with frequent interaction with team members, management, and external customers and vendors., • A fast-paced environment that requires a high attention to detail and professionalism. Travel Requirements: • Occasional travel may be required, typically less than 10%, between facilities and for additional job training, conferences, or meetings with off-site teams and customers. Equipment and Software Used: • Standard office equipment: computers, phones, and printers., • Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and documentation., • HubSpot (Customer Relationship Management—CRM), • WMS system Benefits Offered: • Medical/Dental/Vision Insurance- First of the month after 30 days of employment, • 401K with company match, • PTO and Holiday eligibility on the date of hire, • Weekly Pay, • Full Grant Tuition & Tuition Reimbursement Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Description General Summary The Supervisor, Universal Customer Support is responsible for leading and developing a team of Universal Customer Support Representatives in a high-volume inbound call environment. This role ensures the delivery of best-in-class customer service by driving performance, coaching employees, and maintaining operational excellence across billing, account, and basic technical support interactions. The Supervisor plays a critical role in fostering a customer-centric culture, improving first-contact resolution and other key performance indicators, and ensuring representatives are equipped to effectively manage customer needs while identifying opportunities for process improvement. Essential Duties/Responsibilities • Supervise, coach, and develop Contact Center Customer Care Representatives to drive performance and deliver high-quality customer experiences, • Coordinate daily contact center operations, including call volume, queue management, and staffing to meet service levels, • Monitor and manage team performance using key performance indicators, providing timely coaching and feedback, • Review productivity, quality assurance results, and timesheets to ensure accuracy, accountability, and adherence to standards, • Handle escalated customer and vendor issues, ensuring prompt and effective resolution, • Delegate work assignments and ensure team members have the tools, authority, and resources needed to succeed, • Enforce company policies, procedures, and compliance requirements, • Interact with and research customers and vendors escalated issues, • Support the development and improvement of customer interaction processes, workflows, and escalation practices, • Act as a liaison between the contact center and other departments to align processes and communicate customer insights, • Analyze customer feedback and performance trends to identify and implement process improvements, • Assist with staffing, recruiting, budgeting, and special projects as needed, • Promote a culture of quality, accountability, and continuous improvement while supporting EEO and Affirmative Action initiatives, • 2+ years in related contact center or customer/technical support and/or sales role required, • 1 year of management experience preferred, • Proficient with Microsoft Office Suite and other job-related software, • Strong ability to prepare, administer and analyze project budgets; review and make recommendations regarding budget issues and discrepancies, • Excellent communication, coaching, and conflict resolution skills, • Ability to lead in a fast-paced, high-volume environment while managing multiple priorities, • Proficiency with customer support systems and basic technical troubleshooting concepts, • Employees remain in the sitting position for prolonged hours, • Employees are occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employees must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position; however, the employee will be held responsible for all duties assigned.

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience

Job Description Job Summary: Our retail company is seeking a highly motivated and experienced sales supervisor to lead our sales team. As a sales supervisor, you will be responsible for overseeing the daily operations of our store, managing sales associates, and ensuring a positive customer experience. As a member of our team, you’ll have the committed support to excel at your job and the resources to build an exciting career. Duties & Responsibilities: Manage and train a team of sales associates Ensured seamless store opening and closing procedures, including security checks, inventory management, and preparation for customer service Set and achieve sales goals and targets Ensure customer satisfaction by providing excellent customer service and resolving any issues Monitor inventory levels and ensure products are stocked and displayed correctly Managing display replenishment, and visual merchandising displays and ensuring the overall appearance of the showroom is neat and inviting for clients Analyze sales data and implement strategies to increase sales and improve efficiency Create and execute promotional campaigns to drive sales and traffic Participate in hiring and onboarding of new sales staff Leverage Social Media Platforms and email to identify potential customers, build relationships, generate leads, and drive sales by actively engaging with prospects and promoting company products or services through targeted content and interactions online. Required Skills & Abilities: Minimum of 2 years of experience in a retail sales environment Proven track record of achieving and exceeding sales targets Excellent leadership and communication skills High attention to detail and strong organizational skills Ability to analyze sales data and use it to improve performance Comfortable with technology and ability to learn new systems quickly Flexible schedule, including evenings, weekends, and holidays as required by the job Physical Requirements: Requires prolonged sitting, standing, some bending, stooping, and stretching. Frequently lifts and carries items weighing up to 50 pounds, sometimes overhead An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Company DescriptionAlgora Tiles is a relatively new company backed up by an experienced group of exporters in all sectors of the tile industry. The Owners and shareholders started with humble beginnings as a small business and physical storefront. They know what the customers need from designers, contractors, and retailers. This team knows the industry inside and out and can relate to the everyday struggles of small businesses and designer projects. They were brought together because they have a common goal and vision that will transition to today's current market. Algora Tiles now brings top-quality products with modern designs from around the world at the best prices for our customers.Algora Tiles is a relatively new company backed up by an experienced group of exporters in all sectors of the tile industry. The Owners and shareholders started with humble beginnings as a small business and physical storefront. They know what the customers need from designers, contractors, and retailers. This team knows the industry inside and out and can relate to the everyday struggles of small businesses and designer projects. They were brought together because they have a common goal and vision that will transition to today's current market. Algora Tiles now brings top-quality products with modern designs from around the world at the best prices for our customers.

Job Description Position Title: Director of Treasury Management FLSA Status: Exempt (17B) Reports to: Chief Lending Officer Location: Texas Benefits: • Medical, Prescription Drugs, Dental, and Vision Insurance, • Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment, • 401(k) with a Match, • Basic, Voluntary, and Dependent Life Insurance, • Paid Time Off, • Paid Bank Holidays, • Workplace Wellness Programs, • Employee Assistance Programs Essential Functions: • Define, communicate, and execute a clear growth strategy for the Treasury Management Department consistent with company objectives. This includes driving growth in deposits, treasury fee revenue and payment volumes., • Deep understanding of treasury management products and services., • Provide effective sales management and leadership in an effort to motivate, develop, and support a team of Treasury Management Officers., • Set clear sales targets and goals for the team, monitoring progress and holding individuals accountable for achieving them., • Provide ongoing coaching, mentoring, and performance feedback to team members., • Foster a collaborative and positive team culture., • Develop executive-level relationships with commercial clients across the Bank’s footprint. Ability to build relationships with clients at all levels., • Develop and leverage strong internal partnerships to embed treasury services into client offerings., • Lead the team to conduct thorough needs assessments to understand client requirements and propose tailored treasury management solutions., • Spearhead on-going development, pricing, and management of treasury and payments products, • Lead digital transformation and fintech partnerships to expand payment capabilities., • Ensure products are competitive, profitable, and compliant., • Oversee treasury middle office functions (onboarding, service, and support) ensuring strong controls and efficient processes that deliver a best-in-class customer experience., • Maintains confidentiality of all sensitive Bank information., • Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank’s mission, CORE Values, and Blue Book culture guide., • Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees., • Participates in proactive team efforts to achieve departmental and company goals., • Understands and agrees to abide by the policies and procedures established at Southside Bank., • Responsible for complying with audit policies and procedures as they pertain to this position., • Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program., • Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources., • Provide leadership to others through example and sharing of knowledge/skill., • High school or GED diploma required., • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write information and respond to questions from groups of managers, clients, customers, and the general public., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc., • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Proficient personal computer skills including electronic mail, record-keeping, routine database activity, word processing, spreadsheet, graphics, etc., • Must be able to remain in a stationary position 90% of the time., • The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc., • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone., • Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description Position Summary: The Customer Service Supervisor is responsible for overseeing the customer service team to ensure the delivery of exceptional service, satisfaction, and operational efficiency. This role involves managing day-to-day customer service operations, implementing policies, coaching team members, and collaborating with other departments to resolve issues promptly and improve overall service delivery. The ideal candidate will utilize analytical skills to evaluate service performance metrics and drive improvements, with a focus on maintaining high levels of customer engagement and satisfaction. Essential Duties and Responsibilities: • Team Leadership & Management:, • Supervise, coach, and mentor the customer service team to ensure they meet and exceed service, quality, and performance targets., • Conduct regular performance evaluations, provide constructive feedback, and oversee the professional development of team members., • Create and manage schedules and staffing levels to ensure adequate coverage during all operational periods., • Participate in the recruitment, onboarding, and training of new staff members., • Service Operations & Improvement:, • Develop and implement scalable processes and strategies to improve customer satisfaction, retention, and service efficiency., • Handle escalated customer complaints and complex service issues, ensuring prompt, effective, and complete resolution., • Monitor and analyze customer service metrics (e.g., CSAT, NPS, response times, FCR) to identify areas for process improvement., • Collaboration & Logistics Support:, • Collaborate with cross-functional teams, including Operations, Sales, IT, and Logistics, to address customer feedback and needs related to warehousing and 3PL services., • Ensure the team maintains a strong working knowledge of warehousing and 3PL systems and processes (WMS, YMS, LMS, etc.) to accurately and efficiently address customer inquiries., • Proven experience in customer service, preferably in a supervisory or management role., • Strong leadership, problem-solving, and analytical skills with experience tracking and reporting on KPIs., • Excellent communication and interpersonal skills with the ability to motivate and manage a team., • Proficiency in CRM software (HubSpot a plus) and other customer service tools., • Familiarity with 3PL, warehousing processes, and related systems (WMS, YMS) is a plus., • Ability to sit for extended periods while using a computer., • Occasional lifting of up to 25 pounds for moving office equipment or supplies., • Office setting with a collaborative and dynamic atmosphere. Warehouse, • May involve working with various departments and interacting with customers both in person and virtually, • Standard office equipment including computers, telephones, printers, and copiers., • Direct supervision of customer service representatives and other team members as assigned., • Responsible for performance management, coaching, and professional development of team members., • Health Coverage That Starts Fast – Medical, Dental & Vision kicks in the first of the month after just 30 days., • Smile on Us – We’re covering your dental premiums for all of 2026!, • Security You Can Count On – Paid Life Insurance + 401(k) with company match., • Time Off from Day One – PTO, holidays, and 2 floating holidays for flexibility., • Weekly Paychecks – Because waiting is overrated., • Invest in YOU – Full tuition grants & tuition reimbursement., • Celebrate Success – Quarterly performance bonuses. Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Description Omega Holdings is a private equity-owned leading distributor of air conditioning and other high demand aftermarket components to a broad range of light- duty and heavy-duty vehicle end markets. Omega has created a unique, market leading platform in the automotive aftermarket with numerous opportunities to apply its repeatable playbook to grow both organically and through acquisition. With our product portfolio, dedication to quality, entrepreneurial setting, and competitive strength, we are a great place to build a lasting career. Job Summary: • Ability to multi-task while working in a fast-paced environment., • This position reports directly to the Shipping Supervisor., • Pulls and verifies orders accurately in preparation for prompt shipment., • Ability to input data on computer., • Good visual acuity to inspect shipments., • Compares identifying information and quantities on the packing slip against the purchase order, counts items for verification, and indicates any discrepancies., • Pulls and verifies orders accurately in preparation for prompt shipment., • Ability to input data on computer., • Good visual acuity to inspect shipments., • Educational requirements only where applicable., • Familiarity with basic computer operations & programs such as Microsoft Office; Excel, Word and Outlook., • Indicates sales order number on the shipping ticket and attaches it to the box., • Packages orders for out-of-town shipments., • Performs any other duties and assignments as directed by management., • Assists in warehouse maintenance., • Reports any discrepancies to supervisor., • Physical strength to lift up to 25 pounds regularly and up to 50 pounds occasionally., • Represents Omega Environmental Technologies in an ethical, professional and responsible manner.

Job Description Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different. The Production Supervisor 2nd shift will oversee the day-to-day leadership and operations of assigned production areas as a member of the front-line supervision team. What you’ll do as a Production Supervisor: • Ensure a physically and emotionally safe workplace for all, • In alignment to the Production plan, ensure proper staffing of both direct and indirect labor to meet production targets, • In alignment to the Production plan, ensure all required materials are timely delivered to production areas to meet operational targets, • Review production and operating reports to measure productivity, cost and quality against operational targets, • Review production and operating reports results. Provide feedback to management on corrective action plans, contingencies, and countermeasures to optimize department performance, meet KPI’s and financial targets, • Ensure sustainability standards and regulatory requirements are met daily, • Oversee the performance of direct and indirect reports and special project teams in accordance with job expectations, standards specifications and overall operational targets, • Timely review team performance on an individual basis with regularly scheduled meetings, • Provide timely constructive feedback to direct reports and project teams to ensure output is in accordance with expectations, • Maintain positive, collaborative relationships with direct reports and project teams to promote a high level of commitment and engagement, • Supervise the development of talent of direct reports to ensure proper pipeline of skilled talent for relevant current and future needs, • Support the alignment of jobs, activities, tasks, and objectives with broader organizational mission, vision, values and goals of the department, • Encourage and provide an upward path to management team innovative ideas and support projects that drive operational excellence, • Remain current in manufacturing technologies that support sustainability and a competitive edge for overall organizational health and growth, • Ensure line quality metrics are met, • Lead by example, displaying day to day leadership behavior that builds a collaborative, positive culture in support of organizational health and growth, • Develop and maintain effective functional and cross-functional relationships with internal and external customers and business partners to ensure delivery of key operating indicators, • Bachelor’s degree in industrial engineering, Manufacturing Management, or related discipline., • Three (3) years in a direct supervisory role, overseeing individual contributors and lead production staff in a high-volume manufacturing or printing environment, • Direct oversight of hourly teams, including performance management, • Demonstrated ability to build and maintain cross functional, collaborative teams, • In depth knowledge and application of Lean manufacturing principles, • Demonstrated knowledge of problem-solving techniques/strategies, • Successful Project Management in both short- and long-term initiatives, • Production Reporting at the Operational level, • Analytical problem-solving skills, • Conflict Resolution Skills, • Competent Computer Skills: MS Office, MRP/ERP Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires the ability to: • Move throughout the entire facility to attend to various issues, • Work effectively in teams across functional groups with strong communication skills and the ability to lead, • Perform sedentary work on various computer systems, • Competitive pay, • Climate controlled facility, • 401(k) with company match, • Health, dental, and vision insurance starting day one, • HSA and FSA, • Life insurance, • Short-Term and Long-Term Disability, • Paid time off, • Tuition reimbursement, • Scholarship program Cartamundi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available. About Cartamundi: Cartamundi is responsible for sales and distribution of its own American household Playing Card and Games brands like BICYCLE®, BEE®, KEM®, ARISTOCRAT® and HOYLE®. Internationally, Cartamundi owns many other leading brands such as Fournier®, Shuffle®, COPAG®, Grimaud®, Color Addict® to name few. Next to our own brands, we are the manufacturer of excellence for our customer’s nostalgic card and board games and collectable cards such as Monopoly®, Pokémon®, UNO®, Disney, Harry Potter and Magic the Gathering®. A truly global company, Cartamundi is in full expansion and increasing its local presence through strategic partnerships and investments. Currently, Cartamundi operates across 23 locations (including 13 factories) throughout the Americas, Asia, and Europe, with over 2500 employees, and products being sold in more than 185 countries. In 2020, Cartamundi celebrated its 50th anniversary starting back in 1970 when 2 Belgian families merged their Playing Cards business in the heart of Europe. Today, Cartamundi North America represents its largest business, with 3 Customer Design Centers, 4 large Manufacturing units and providing jobs to over 1,500 people. In North America, for 140 years, The United States Playing Card Company (“USPC”) has been the leader in the distribution and production of premier playing cards and a creator of innovative family-friendly games. Whether it is a game of blackjack on the casino floor or game night with the family our brands and products play a part.

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Job Title: Parts Business Analyst Reports To: Product Systems and Analytics Manager. FLSA Status: Exempt Location: Irving, TX - Hybrid Summary: The Parts Business Analyst is responsible for supporting Parts Operations through financial analysis, reporting, and data-driven insights. This role analyzes sales performance, prepares financial reports, and identifies trends to support strategic decision-making and business growth. The analyst develops and maintains reporting tools, including Power BI dashboards, manages data within D365 Finance & Operations, and provides ad-hoc analysis to assist sales and operations leadership. The position requires strong analytical skills, financial reporting expertise, and the ability to collaborate across departments to improve processes, track performance metrics, and support operational initiatives. Essential Duties and Responsibilities: Financial Reporting & Forecasting • Prepares financial reports including detailed financial analysis on a weekly, monthly and annual basis., • Assists with budgeting and forecasting by identifying year-over-year sales growth trends., • Assists with designing, building, and maintaining Power BI dashboards and reports., • Tracks and monitors metrics for Parts Sales data and analyzes sales performance, including actual sales compared to goals., • Develops ad-hoc reporting and analysis as needed to support Sales Managers and the Operations Manager., • Manages data and reporting processes within D365 Finance & Operations., • Partner with Sales, Finance, and Operations leadership to support strategic initiatives and operational planning., • Provide analytical support for pricing strategies, promotional programs, and sales initiatives., • Assist or lead special projects as needed to support Parts Operations objectives., • Regular, consistent and necessary to meet the needs of the business, • Assists the leadership of the Parts team and other team members with various research projects and/or special projects, • Performs other duties and responsibilities as assigned, • Must conduct self in an ethical, legal, and responsible manner at all times, • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct Competencies • Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions., • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills, • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists, • Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information., • Strong attention to detail, • Ability to work in a fast-paced environment, • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time Education/Experience: • Bachelor's Degree in Business, Business Analytics, Information Systems, or related field, • Minimum 3-5 years' general business experience including project management, office administration, financial reporting; or equivalent education plus experience, • Expert level experience with Microsoft Suite: Word, Power Point, Excel, • Intermediate experience with Power BI dashboard creation and/or management, • D365 Finance & Operations experience is a plus, • Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is flexible; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Occasional travel may be required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. • Must be able to walk, bend, stand, and reach constantly during a workday., • Must be able to lift 15 – 20 lbs., • Standing for long periods of time (4-5 hours) occasionally, • Must be able travel via plane or car to events Meriton is an Equal Opportunity Employer Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description Overview ENTRY-LEVEL CABLE SALES AGENT (FULL-TIME) We are looking for sales representatives to support consumer and business outbound sales programs for commercial clients. In this role, you will make outbound calls to prospects and customers, acquire new customers, upsell existing ones, and provide customer information on client products and services. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Executive Chef StoryPoint Carrollton (at Josey Ranch) Position Summary: The Executive Chef is responsible for the successful management of all aspects of the culinary and dining department. Responsibilities include retail sales, special events planning, food costs and inventory control, safety and sanitation, and maintaining excellent resident, customer and employee satisfaction. Required Experience for Executive Chef: • Certified Executive Chef preferred., • Minimum four years of industry and culinary management experience., • Upscale dining experience required., • Must demonstrates proven leadership abilities, commitment to customer service, and strong organization and time management skills., • Must have previous experience and proficient with menu development and pricing., • Must have experience in all Microsoft Office applications required., • Culinary labor, food and small ware financial management experience required. Primary Responsibilities for Job Executive Chef: • Achieve 100% resident satisfaction through plate presentation and taste. The Executive Chef circulates dining rooms at meal times daily for resident feedback., • Establish presentation techniques and ensure quality standards., • Hire, coach, train, inspire and direct culinary staff. Maintain proper scheduling, employee reviews., • Develop Sous Chef and Lead Cook to take on additional leadership and management duties., • Directly responsible for food control, labor costs, menu engineering, recipe creation and standardization of recipe production to ensure consistency., • Ensure proper equipment operation/maintenance, proper safety and sanitation policies for followed in the work areas., • Oversee special catering events and offer culinary instruction and/or demonstrate culinary techniques., • Consistently maintains a positive attitude, which supports a team environment. Promotes positive public relations with residents, family members and guests., • Function as Manager on Duty as scheduled with site leadership team General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas. If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #SP2

Job DescriptionDescription: This summer, Downtown Dallas will welcome visitors from around the world, and we need passionate, high-energy individuals to help create an unforgettable experience. As a Seasonal Hospitality Ambassador, you will serve as the friendly, visible front line in our parks and activation areas during the FIFA period. Think world-class customer experience without the burden of a sales quota. You'll engage visitors and residents about the best restaurants, retail, and entertainment spots Downtown has to offer while helping maintain a safe, clean, and energetic environment for all to enjoy. Duration: June 1 – July 19 Schedule: Flexible scheduling, up to 40 hours/week based on event needs Location: Downtown Dallas parks and event zones Goals and Objectives: Continually meet the program plan/goals to: • Provide world-class customer service to domestic and international visitors through positive, welcoming interactions, • Provide a visible, uniformed presence in designated areas of Downtown Dallas to make it feel fun, safe, and energetic Customer service, professional appearance, outgoing personality, observant, teamwork driven, excellent communication skills, love for Downtown Dallas, and comfort in high-volume event environments. The role will report to the Director of Events and Programming. Requirements: Duties and Responsibilities: • Be a "Downtown enthusiast" and share your knowledge of Downtown history, public art, museums, restaurants, entertainment venues, and FIFA activations with visitors from around the world, • Always engage with the public in a proactive, positive, and helpful manner, • Provide directions, maps, handouts, and event information to tourists, visitors, residents, and local businesses, • Support crowd flow and maintain a welcoming park and event zone presence, • Build relationships with Downtown businesses and assist them when needed, • Be the "eyes and ears" of Downtown by observing and reporting any issues or city ordinance violations to supervisors, • Work on special assignments, including FIFA-related activations and events, both individually and as part of a team, • Report Quality-of-Life issues observed in public spaces to the supervisor, • Communicate with and support additional Field Operations Team members as needed, • Provide direct support to the Director of Community Engagement for activations and events, • Perform any other tasks needed to support the Field Operations department Key Technical Skills and Knowledge: • Excellent verbal and interpersonal communication skills, • Bilingual ability is strongly desirable, given the international nature of the event (Spanish, French, or German), • Familiarity with and passion for Downtown Dallas The ideal candidate will have a high school diploma or GED and at least 2 years of customer service experience. Experience in hospitality, tourism, or events is a plus. Physical Requirements: • Able to walk or stand outdoors in extreme summer weather conditions, • Willing to wear a specified uniform and maintain a neat, professional appearance, • Must be able to carry supplies while on duty and safely lift and carry at least 25 lbs., • Abilityto flex hours, days off, and work evenings and weekends

Job DescriptionCompany Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories. Job Description Supervise, train and inspect the performance of assigned Room Attendants, Turndown Attendants, Housepersons, Lobby Attendants, and Linen Runners, ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests. • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas., • Maintain complete knowledge at all times of:, • all hotel services/features and hours of operation., • all guest room layouts, bed types, décor, appointments, amenities, locations, number/names., • housekeeping services available for guests., • available laundry/dry cleaning services and hours of operation., • Verify room status on A.M. report; report discrepant rooms; prioritize and update status of checkout rooms., • Ensure that assigned staff has reported to work; document any late or absent employees., • Coordinate breaks for assigned staff., • Review priority of assignments to staff & help prioritize room-cleaning list., • Maintain accurate record of radios and ensure security of keys., • Communicate additions or changes to the assignment sheets as they arise throughout the shift., • Inspect supply levels of floor closets. Assign designated personnel to rectify any deficiencies., • Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems., • Inspect rooms cleaned by assigned Room Attendants, using designated checklist. Directly contact Room Attendant and relay any deficiencies to be corrected., • Update room status via the guest room phone, after approving cleanliness and condition in accordance with departmental standards., • Check vacant rooms, verify status and update status of discrepant rooms throughout the shift., • Check DND rooms and verify status., • “Mark” dirty sheets of randomly selected assigned rooms and follow up to ensure Room Attendant's have changed bed sheets. Counsel Room Attendants on any discrepancies., • Complete work orders for maintenance repairs and submit to Housekeeping Administrative Assistant. Contact Engineering directly for urgent repairs., • Conduct training of staff as assigned., • Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of colleagues., • Document pertinent information in department log book., • Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action with manager and/or on-coming supervisor., • Assist in other areas of Housekeeping as assigned.Qualifications, • High school graduate, some college., • 3 years experience as Room Attendant., • Knowledge of proper cleaning techniques, requirements and use of equipment., • Knowledge of proper chemical handling., • Some English required; fluency in English, both verbal and non-verbal, is preferred., • Compute mathematical calculations., • Supervisory experience., • Fluency in a second language, preferably Spanish., • Previous guest relations training. Additional Information What’s in it for you: • Paid time off, • Medical, Dental and Vision Insurance, 401K, • Complimentary Shift Meal, • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academy designed to sharpen your skills, • Ability to make a difference through our Corporate Social Responsibility activities, • Career development opportunities with national and international promotion opportunities., • Ability to:, • perform job functions with attention to detail, speed and accuracy., • prioritize and organize., • be a clear thinker, remaining calm and resolving problems using good judgement., • follow directions thoroughly., • understand guest’s service needs., • work cohesively with co-workers as part of a team., • work with minimal supervision., • maintain confidentiality of guest information and pertinent hotel data., • ascertain departmental training needs and provide such training., • direct performance of staff and follow up with corrections when needed., • Input and access information in the property management system/computers/point of sales system., • Other duties as assigned.

Job Description Job Summary: In the Management Trainee position, you will spend time working in a variety of departments to develop the necessary skills to be a future leader and/or Sales professional within the organization. Typical job rotations will occur within each area of the business, Service, Sales, Warehouse, and Shared Services. Supervisory Responsibilities: • No direct supervision responsibilities during the program, could co-supervise staff with an existing supervisor and/or manager. Essential Job Functions: • Rotate through various positions at a field level and/or corporate share services., • Lead projects that result in innovative business solutions and improved customer experience., • Develop new skills through educational programs and on-the-job training., • Achieve and maintain First Aid/CPR/AED certification and in some markets, Fire Extinguisher Inspection License., • Meet KPI’s for each job performed throughout the rotational program., • Performs other related duties as assigned. Experience & Qualifications: • College degree in related field or ability to obtain a related degree within six months of joining the company., • Willingness to relocate during the program, and/or at the end of the program., • Leadership/management role on campus or related extracurricular activities., • Strong ability to utilize technology to improve business results and increase the customer’s experience., • Adequate skill with Microsoft products such as Word, Excel, PowerPoint, Outlook, and Teams, • Maintain a valid driver's license, auto insurance and ability pass a drug and background check. Physical Requirements: • Prolonged periods of sitting, standing, walking, and talking on the phone, attending virtual online meetings, and working on a computer., • Must be able to lift up to 50 pounds at times., • Must be able to operate a motor vehicle and travel when needed. We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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