Loan Servicer/Administrator
18 days ago
Cambridge
Job Description Our Banking client is looking to grow there Loan Servicing Department. Currently seeking a detail-oriented and motivated Loan Servicer/Administrator to join the fast-paced team. This is an outstanding opportunity to join a respected financial institution and support the local community. Key Responsibilities: • Compute, prepare, and provide loan payoff figures to attorneys and borrowers, logging paid loan information into registers., • Process transactions related to payments and general ledgers; resolve payment discrepancies by contacting borrowers., • Establish and monitor automatic payment reports for external ACH and internal PATS reporting, handling returns and unapplied funds as needed., • Manage loan discharges and retention of paid loan files; handle research and processing for confirmatory discharges., • Record legal documents and maintain accurate records for paid-off loans., • Process returned mail and borrower requests for address or name changes, updating records accordingly., • Achieve predetermined sales goals in line with the Bank’s Customer Service Standards., • Collect and distribute departmental mail daily., • Support hazard and flood insurance tracking/monitoring., • 2+ years of banking experience preferred; loan servicing experience a plus., • Working knowledge of COCC a plus, • Ability to manage multiple priorities in a fast-paced environment., • Proficient in Microsoft Word and Excel