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Job Description Assist the Sales, Finance and Delivery Department in delivering the best possible experience to our customers ! We cannot sell any vehicles without title clerks. This position is the core of selling vehicles and needs to work in coordination and constant communication with several other departments: Sales, Finance, and Delivery Team members. Pleasant and positive attitudes are welcome! Responsibilities: • Reviewing deal paperwork and what has been entered in the system in order to accurately process all paperwork needed to deliver vehicles as required by lenders, NYS DMV, GM, insurance companies, etc., • Maintain proper documentation needed for all new and used vehicle inventories so that they are available to sell, maintaining spreadsheets of those that are not available and why (or noting in inventory system) (i.e. what is missing and when it might be expected - lien release, dup title, etc.)., • Efficient and timely communication to appropriate managers if there is information / documentation needed to complete delivery, or process DMV paperwork before the time of delivery., • Accurate and timely completion of all registration and title transactions with our online DMV system., • Reviewing DMV paperwork prior to it being sent out to DMV for accuracy / completeness., • Processing incoming trade in titles, new vehicle inventory, auction, off lease and street purchases., • Processing vehicle payoffs accurately and timely, online or by check., • Processing wholesale vehicles sold through auction efficiently and accurately., • Receiving and attending to inquires from banks or customers in regards to the processing of their registrations, titles, and/or payoffs., • Prior title clerk experience a plus, not mandatory, as well as familiarity with Reynolds and Reynolds computer software., • Strong attention to detail, efficient and professional communication., • Ability to multi-task, ability to work under pressure during busy times., • Understanding that everything we do, and the reason why we are in business is for the customers - team players are a must in this position., • This position is full-time time Mon - Thur :830am - 5pm, Friday 8:30am - 6pm, with usually 1 Saturday per month 9 am - 5 pm.

Job Description Business Technology Integrators (BTI), with over 25 years of experience delivering innovative IT and facility support solutions to the Federal Government, is seeking an Information Desk Specialist to support the Stratton VA Medical Center in Albany, NY. The Information Desk Specialist will serve as the first point of contact for veterans, visitors, employees, and others entering or within the facility. The individual will provide accurate information, directions, and assistance in a professional and courteous manner, ensuring the smooth operation of daily activities at the Medical Center. Responsibilities * Provide information and directions to veterans, visitors, employees, and others at the facility in a timely, courteous, and efficient manner. * Maintain coverage at the Information Desk during scheduled hours: * Monday – Friday: 7:00 AM – 7:00 PM * Saturday – Sunday: 8:00 AM – 6:00 PM * Report all troubles related to the switchboard and/or telephone trunks/lines associated with telephone or paging communications to the VA Police. * Accept and document equipment problem reports from Medical Center staff for referral to the VA Police for repair and action. * Stay thoroughly familiar with the facility layout, department locations, and operations to provide accurate guidance to visitors. * Demonstrate professionalism and courtesy while assisting individuals from diverse backgrounds and with varying levels of understanding or concerns. * Adapt effectively to changing work conditions and maintain composure in stressful situations. * Complete a minimum of one full week of On-the-Job Training (OJT) to ensure readiness for independent desk coverage. Qualifications * Strong interpersonal and communication skills with the ability to effectively interact with diverse populations. * Ability to work under pressure, manage stressful situations, and adapt quickly to changes in workflow or conditions. * Familiarity with facility layouts, medical center operations, or willingness to learn through OJT. * Professional demeanor with excellent customer service orientation. * Prior experience in customer service, information desk support, hospital operations, or communications is preferred. Schedule & Coverage * Full coverage required during designated hours, including weekends. * Staff will rotate as necessary to ensure continuous coverage. About BTI Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with over 25 years of experience providing innovative solutions to the Federal Government. BTI is committed to supporting our nation’s veterans and delivering excellence in all aspects of our operations. Powered by JazzHR hI5BleOs6A