Trabajos security administrator en New York, New York - Page 3Crear alertas

Lead IT Security Administrator - 100% Remote (Fulltime).

In addition, Office 365/ Azure Security Administrator will also be responsible for managing the day-to-day operations of Office 365 within their organization. The O365/Azure Security Administrator position is a full-time salaried job based in Jamaica, New York. The O365 Administrator will provide su

Associate, Access and Vendor Administrator. The Access and Vendor Administrator role ensures secure and compliant access to systems and data, while also managing third-party vendor security and access controls.

Premium Health is looking for outstanding Helpdesk candidates for our Information Technology department. Systems Administrator will play a major role in maintaining essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software

The HRIS Administrator serves as the UKG HRIS system technical subject matter expert (SME) and UKG Systems Administrator. As the technical point of contact for the UKG HRIS system, the administrator will provide UKG security, application, configuration, testing of system changes, new product release

Job Description Systems Administrator/Help Desk Technician Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware, software, and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision. Principal Duties and Responsibilities: • Manage and support all aspects of the LAN/WAN environment and its security., • Support and oversee the global backup and recovery systems., • Maintain all company owned assets, physical and virtual., • Upkeep multiple production and development environments., • Provide support to end users leveraging a ticket system., • Ensure system reliability and uptime through business continuity planning and testing., • Provide recommendations for system upgrades and improvements., • Manage software installation, updates, patches, and fixes through automation., • Coordinate with 3rd party support to allow troubleshooting., • Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V)., • Experience with managing an Azure tenant with Entra., • Experience with Dell Enterprise Hardware., • Exposure to automation and scripting with tools like PowerShell., • Ability to multi-task and function collaboratively as a member of our IT Team., • Excellent customer service skills., • Strong technical documentation skills. This is an in-office position located at our corporate headquarters in Bristol, CT. Benefits: We offer a comprehensive benefits package, which includes: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Tuition reimbursement

Job Description: Summary We are seeking a highly skilled and certified Okta Administrator to lead the implementation, configuration, integration, and security of our Okta Identity Platform, including Workforce Identity Cloud (WIC), Customer Identity and Access Management (CIAM), API Access managemen

Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (for process-orient

We are seeking a skilled Google Workspace Administrator to manage, maintain, and optimize our organization’s Google Workspace environment.The ideal candidate will have hands-on experience with Workspace administration, security configuration, automation, and user management to ensure a seamless an

Job Description PRIMARY FUNCTION/PURPOSE The Operations Administrator will collaborate with the AVP of Facilities and Operations and the VP of Operations in developing systems and reports to enhance CRF’s compliance with regulatory and legal facility requirements. The Operations Administrator will also collaborate with the Chief Operations Officer on an as needed basis. PRIMARY RESPONSIBILITIES • Provide support and oversight to the building maintenance staff, contractors, and vendors when managing assigned projects., • Collaborate with the AVP of Facilities and Operations in coordinating and conducting facility inspections. Provide training to the DBOs, and Managers regarding preventive maintenance requirements, inspections; and ongoing monitoring of building maintenance systems., • Collaborate with the AVP of Facilities and Operations in the development and monitoring of organization-wide preventive maintenance schedule; work order system; and furniture supply and equipment inventory system through Yardi Facility Management and Yardi Breeze Platforms., • Source and secure bids and completes Procurement requisitions as needed., • Coordinate furniture, supply, and equipment reallocation to the facilities. Ensure the inventory system is updated to reflect the reallocation of furniture, supplies, and equipment to the facilities., • Collaborate with the VP of Operations, on compliance related matters, safety, health, environmental regulations and local laws, including filing DOB, HPD, ECB, DOH related documents., • Assist with tracking, reporting, and follow up on all renovation projects, repairs, installations., • Ensures the implementation of policy and procedure and collaborate with the AVP of Facilities and Operations in ensuring all sites are operating in a consistent and standardized manner to ensure compliance with regulatory, contractual, and organizational standards., • Supports the Roving Maintenance team by ensuring they have the needed equipment, tools and supplies to complete assigned projects. May be required to inspect completed projects to ensure the work is completed correctly., • Collaborate with the AVP of Facilities and Operations in ensuring that organizational occupancy rate meets the 95% threshold. Randomly inspects units to ensure the units are cleaned, well maintained and the clients are provided with a safe living environment. Provides feedback to the facility staff and where applicable contracted maintenance staff., • Collaborate with the VP of Operations on 65-A compliance documentation and coordination for building needs., • Assist with vehicle fleet management. MINIMUM QUALIFICATIONS • Bachelor’s degree required in project management, or similar., • A minimum of two (2) years of experience in facility coordination, project management, or real estate is required., • Extensive experience in building and equipment maintenance., • Ability to respond to building safety regulations and security protocols., • Ability to think and act calmly in emergency situations., • Exhibit high attention to detail and problem-solving skills with the ability to manage tasks efficiently., • Critical thinking, analytical, evaluative, and problem-solving skills as well as resourcefulness., • Excellent time management skills with ability to prioritize assignments., • Proven record of accomplishments in developing and executing successful operational strategies., • Ability to act as liaison among a range of internal customers, manage with influence by demonstrating strong communication and relationship management., • Equal ability to work independently or as part of a multi-functional team in reviewing business and contractual requirements output and adherence to company policy and regulatory directives., • Highly ethically motivated and results-oriented, proven creative problem solver with positive respectful proactiveness., • Must have incredible initiative, the ability to work well under pressure, and the ability to be flexible and work both independently and as part of a team to complete complex projects in a fast-paced environment., • Capable of working in a dynamic, rapidly changing environment, adapting to multiple and shifting required priorities and collaborating with a wide range of colleagues to deliver expected results., • Must be adept and comfortable with crisis management., • Familiarity with DHS and OTDA social service documentation policies and procedures., • Utilize demonstrated good judgment, sensitivity, and high discretion in the handling of confidential information., • Superior written and verbal communication skills, coupled with excellent organization and leadership skills., • Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned by supervisor or designee, and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business changes, needs, and demands., • May be required to work long hours and a varied schedule., • Travelling throughout various locations in the New York City area., • This is a full-time position with the need to be flexible due to the organization being a 24/7 operation., • Lifting and moving objects weighing up to 30 pounds several times a week., • Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services. #IND1

Job DescriptionDescription: MG2 is seeking a talented Studio Administrator to join our New York office in our Consumer Experiences Market! At MG2, we value our employees with great benefits and worthwhile programs. We are proud of the many initiatives at MG2 such as our focus on Sustainability, our passion for Equity, Diversity & Inclusion, and our fifty-year anniversary celebration. We promote MG2 culture firmwide and within each of our offices through monthly recognition, happy hours, summer events, and an end of year Holiday Party to celebrate our accomplishments. People make the place at MG2 – Join our growing firm today! Role Introduction We are seeking a proactive, organized and resourceful Studio Administrator to support our New York-based Consumer Experiences (CX) team. This position plays a key role in maintaining the smooth operation of studio activities and supporting leaders located in New York, Seattle, Minneapolis, and Amsterdam. This role requires a service-oriented mindset, excellent organizational skills, and the ability to effectively manage multiple responsibilities. The ideal candidate thrives in a dynamic, collaborative environment and enjoys building relationships across diverse teams. This individual will support administrative needs, coordinate day-to-day operations, and contribute to a positive and productive market and studio culture. They will report into the New York leaders and support the Consumer Experience market leaders firm wide. What your day will look like: Administrative Support • Manage and maintain calendars for CX Market Leadership and coordinate market-wide meetings, • Schedule and coordinate travel, accommodations, and itineraries for the CX Market Leadership, • Reconcile expenses and submit the necessary expense reports for the CX Market Leadership, • Provide administrative support during Market and Studio meetings, including agenda preparation and detailed notetaking plus sending out the recaps, • Prepare and distribute internal communications and documentation as needed, • Coordinate day of guests visits with the building security as needed, • Recognize and support the need for operational improvements and process efficiencies, • Engages in as a key point person as ’s Culture Crew Project Manager, coordinating morale and team-building events, • Plan and support developmental events and support professional sessions, • Foster a collaborative and inclusive studio environment across all supported offices, • Coordinate business development and local marketing events as directed, • Support scheduling, catering, logistics, and follow-up for external-facing events and internal pursuits, • Assist in tracking tasks aligned with market BD strategies, • 3–7 years of administrative experience in a fast-paced, professional environment., • Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook) and Smartsheet., • Experience with Adobe InDesign and Photoshop is a plus., • Strong customer service orientation with a proactive, solutions-focused mindset., • Demonstrated ability to manage confidential information with discretion., • Positive attitude with a sense of humor and commitment to team morale., • Excellent attention to detail and time management skills., • Ability to multi-task and prioritize a variety of responsibilities and deadlines., • Proven success supporting multiple leaders and working across distributed teams., • Strong verbal and written communication skills., • Effective working independently and collaboratively., • Comfortable working under pressure and navigating shifting priorities., • Strong interpersonal skills and the ability to engage with senior leadership, clients, and staff. MG2 offers competitive benefits that support our employees in their life and career. This position is eligible for company benefits including but not limited to: • Employer provided employee healthcare plan and reduced cost premium plans, life insurance, and short and long-term disability coverage, • Paid Time Off, 9 paid Holidays, and an additional Floating Holiday, • Employer sponsored Family Planning Program and employer Paid Parental Leave, • Learning & Career Development opportunities, • Employee Wellness and Employee Assistance Program National Salary Ranges: Studio Administrator: $61,500 - $94,150 Please note that this role is an hourly and non-exempt position, and therefore, is eligible for overtime pay. If position is eligible for remote status, ranges may be adjusted. Acknowledging the time employees typically spend in the role, compensation is dependent on applicable years of experience and skillset. About MG2 Continually recognized as one of the “Best 100 Companies to Work For” by Business Magazine, MG2 has been delivering award-winning projects for over 50 years. We partner with some of the world’s most recognizable companies and brands to bring exceptional design solutions to life through full architectural, strategic planning, interior design, brand strategy, and program consulting services. At MG2 our greatest strength lies in our people, our partnerships, and our commitment to helping them succeed. We seek world-class talent to deliver integrated, tailored solutions that advance our clients’ enterprise and provide our staff with outstanding career growth experiences that elevate these opportunities. MG2 whole-heartedly embraces diversity, actively seek out Diverse talent that enrichens our work and our culture. Our differences, unique perspectives, and elevation of every voice and idea not only makes us stronger but are absolutely essential to designing and building truly inclusive and equitable experiences and spaces for everyone. Candidates will be required to undergo a standard employment background check upon hire. No specified closing date; applications accepted until position is filled Colorado Residents: We may redact information that identifies your age, date of birth, or dates of school attendance or graduation.

Job DescriptionSalary: 50K BOE Position Overview:The Physical Therapy Office Administrator plays a crucial role in overseeing the daily operations and administrative functions of the healthcare facility. They are responsible for ensuring smooth operations, managing staff, coordinating patient care, and maintaining compliance with relevant regulations and policies. The role requires a combination of strong organizational, leadership, and communication skills. Key Responsibilities: • Administrative Management:, • Oversee the overall administrative operations of the office, including scheduling, billing, medical records management, and inventory control., • Staff Management:, • Supervise administrative staff, including front office receptionist, • Provide guidance to the staff, fostering a positive work environment and promoting professional growth., • Schedule and coordinate staff shifts to ensure adequate coverage for patient care and administrative tasks., • Patient Care Coordination:, • Ensure excellent patient service by maintaining effective communication channels with patients, addressing their concerns, and resolving any issues., • Oversee the appointment scheduling process, patient registration, and check-in/check-out procedures., • Collaborate with healthcare providers to optimize patient care delivery and facilitate the coordination of services, referrals, and follow-up appointments., • Regulatory Compliance:, • Stay updated with relevant healthcare regulations, including HIPAA, OSHA, and other legal requirements, and ensure compliance throughout the medical office., • Implement and enforce privacy and security measures to protect patient information and maintain confidentiality., • Conduct regular audits and reviews to assess compliance and identify areas for improvement., • Facility and Equipment Management:, • Collaborate with facility management to maintain a clean, safe, and organized environment., • Medical Billing:, • Verify insurance eligibility and coverage for patients, obtaining necessary authorizations for procedures or treatments., • Review and reconcile medical billing statements, identifying and resolving discrepancies or denied claims. Qualifications and Skills: • Bachelor's degree in healthcare administration, business management, or a related field (preferred)., • Proven experience in medical office management or healthcare administration., • Strong knowledge of healthcare regulations, insurance processes, and medical billing/coding., • Excellent organizational, leadership, and communication skills., • Proficiency in using electronic health record (EHR) systems and other office software., • Ability to multitask, prioritize, and manage time effectively., • Exceptional interpersonal skills with the ability to interact with diverse individuals, including patients, staff, and healthcare providers. Benefitsinclude Paid time off, Holiday Pay, 401K, Health and Dental Insurance, and HSA.

Job Description TITLE: QUALITY ADMINISTRATOR DEPARTMENT: COMPLIANCE REPORTS TO: QUALITY COMPLIANCE MANAGER FLSA STATUS: NON-EXEMPT JOB DESCRIPTION REVISION: 09/04/24 BASIC FUNCTIONS The Quality Administrator will provide support to the Quality Compliance team in maintaining a strong overall Quality Compliance Program including the Quality Management System and Supply Chain. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES GENERAL: • Produce detailed Excel, Word, and PowerPoint reports/presentations as needed by Department Leads., • Preparation of Quality Management Reviews, acquiring accurate data necessary to communicate the Quality Management System., • Evaluating QMR data and reporting back findings including but not limited to: trends, areas of concern, etc. to Department Leads., • Update management on open items related to projects., • Coordinate schedules, activities, meeting minutes and follow-up action items., • Provide support to External Provider Qualification program; identify risks and opportunities for improvement., • Provide support for updating all vendor files in EPDS as per approved Vendor Forms., • Assist Compliance team with functions related to document control., • Lead and/or conduct internal audits throughout the organization as directed by the Audit Program Manager in accordance with ISO19011, • Assist personnel with on-the-spot audits and process walk through as requested., • Member of the "Surveys Team", thus responsible for completion of Incoming Self-Assessments as directed by the Director of Contracts., • Training of personnel when requested by Management on any responsible processes., • Act as a backup administrator to the Compliance Regulatory Platform., • Ensure compliance with company code of conduct and all applicable laws, regulations, rules and policies., • Update maintain and grow tracker with any applicable incidents as directed, • May be assigned additional responsibilities as directed by the Quality Compliance Manager QMS TRAINING ADMINISTRATOR: • Input training requirements provided by the Management Representative for all QMS applicable job titles, • Ensure newly onboarded employees are meeting training requirements within the 90-day probationary period, • Ensure training of revised documents are completed within the two-week CTG requirement. Follow up with department heads as needed to ensure trainings are conducted, • Send Weekly Delinquent Training Report to department heads as applicable., • Follow up with department heads regularly to ensure trainings are conducted and training records are closed, • Upload and maintain employee certifications within the Compliance Regulatory Platform, • Monitor employee certification expiration dates and notify department heads accordingly, • Ensure operational employees’ vision exams are up-to-date and notify department heads accordingly STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001, ISO17025 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA- QMS-9090, ASA-100 and supporting construct standards AS6081, AS6171, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Weekly recertification rate to meet annual requirements for External Providers (as needed with Supply Chain designee), • Re-Certification rate average turn time., • Procurement (Sales) Weekly completion rates, • Sub-Tier assessments submitted for completion + return rates., • New Sub-Tiers added monthly., • Closures of all said projects within CTG’s Compliance Project Management tool, • Customer Surveys received and documented monthly EDUCATION / EXPERIENCE / COMPENTENCY • Bachelor’s degree, preferred., • 1-3 years of administrative experience., • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Excel and Project Management Tools., • Detail oriented and comfortable working in a fast-paced office environment, • Exceptional communication skills. ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN CRESTWOOD TECHNOLOGY GROUP’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PRE-REQUISITES.

Job Description Amalgamated Bank is seeking an Online Services Administrator to be responsible for the administration, procedural controls and processing of all aspects pertaining to the Online Banking services. Keep abreast of product upgrades, identify risk and exposure, develop control procedures, and serve as liaison between the EBD, vendors, and other pertinent Bank departments. By joining our team, you’ll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Administer and maintain the online banking application and enrollment approval process. Coordinate end-user verification with the respective Amalgamated branch and/or department., • Create, distribute and verify relevant daily reports through various systems/applications to keep customer information current across all pertinent applications., • Perform daily file maintenance on deposit processing host and other administration applications to keep customer information current across all pertinent applications., • Work with relevant daily reports from various systems and applications to ensure operational and risk compliance with Bank policy procedures and controls., • Create and maintain all electronic logs associated with the Online Banking product by using Microsoft Office or other computer applications., • Review applications, reports, and other Online Banking documentation for accuracy., • Communicate with customers and branch personnel via email, interoffice mail and telephone to resolve problems regarding all facets of the Online Banking services. Follow up on outstanding issues or documents to ensure timely completion and resolution of all processes., • Administration of the various online banking services, the operational functions and technical support to Bank’s customers. Using all prescribed means to ensure customer satisfaction., • Assist with fraud investigations., • Ensure timely and accurate posting of incoming international wire transfers or domestic wire transfers without a profile in the system. Verify wire instructions to host application, create customer profiles, provide notification to the appropriate parties and generate posting files as per department schedule to make these files available to the applicable interfacing applications., • Review all outgoing manual international and domestic exception wire transfers to ensure all required information is correct and accurate (i.e. receiving bank, beneficiary, address, etc.) to avoid exposure of non-adherence. Process information for outgoing wire/messages via the relevant wire system., • Collect and verify wire instructions using department call back procedures. Record details in tracking logs; perform daily reconciliation of new/current day entries., • Download international wire report and inspect for possible customer transactions (i.e. DDA’s, credits). Process, review and summarize activity., • Contract foreign currency for processing of foreign currency wires and drafts. Collect instructions and schedule payment adhering to all applicable guidelines., • Reconcile DDA’s, savings, Federal Reserve and perform department proof accurately & timely. Perform reconciliation of prior day late and current day wires including reports from all interfaces. Review all vendor generated reports relating to wire delivery and reconcile back to the Federal Reserve Bank., • Investigate and respond to customer and inter-departmental inquires regarding wire transfers., • Prepare correspondence and transmit to appropriate Financial Institution as requested to facilitate resolution of pending transfers. Conduct audits of open investigations i.e. Non receipt notes, recall request, update request etc. Follow-up with applicable parties both internal and external to resolve each case., • Research and process all ACH reclamation requests, complying with regulatory deadlines. Affect offsetting entries, create tracking logs etc. to avoid duplications and streamline processing., • Prepare communication/reporting for originations/exceptions and reclamations items for affected parties to notify of status and resolution., • Research and respond to customer’s inquiries regarding Electronic Funds Transfer (EFT) timely., • Administer and participate in training and cross training in all existing and future EBD functions., • Enforce and adhere to all internet security, policies and operating procedures; report any and all violations to department management. Advise on operational discrepancies and assist in policy modifications., • Make recommendations to EBD officers concerning online services policies and procedures. Conduct and/or verify related weekly and other periodic audit review., • Monitor Online Fraud System, contact customer regarding suspicious transactions to verify the legitimacy of the transaction., • Back up all functions related to the department, as needed., • Perform various related administrative duties as directed by manager. Knowledge, Skills and Experience Requirements: • High school diploma or equivalent., • Excellent computer skills including Microsoft Access, Word, Excel and PowerPoint., • Excellent oral and written communication skills., • Excellent customer service skills., • Knowledge of branch banking., • Thorough knowledge of Bank wide operations., • Minimum two (2) years of related banking reconcilement experience., • Good mathematics and investigative skills., • Knowledge of compliance laws., • Prior data entry experience required. Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $49,500.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionDescription: Job Title: Fire and Life Safety Director Program: Encore 49 Residence Supervisor: Residential Manager of Senior Supportive Services Job Status: Full Time/ Non-Exempt Job Hours: 40 hours per week/ On-Site/OVERNIGHT (12AM-8AM) Location: Midtown – Manhattan Salary: $22 - $24 per hour/ Commensurate with Experience About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach” to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: The ultimate aim of the Encore 49 Residence is to prevent recidivism of hospitalization and/ or homelessness and improve quality of life for older New Yorkers. The Fire and Life Safety Director is responsible to implement the FDNY plan (e.g. Comprehensive Fire Safety and Emergency Action Plan or Fire Safety and Evacuation Plan), to conduct FLS staff training, fire and non-fire emergency drills and other duties indicated in the Fire Code and Fire Rule. The individual must hold a valid Certificate of Fitness (T89). They perform regular fire safety inspections of the facilities, ensuring that they meet all necessary codes and regulations. They also respond to fire emergencies and arson crimes, investigating and reporting the causes of fire and taking appropriate responsive actions. Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements: Fire Safety • Oversee the Fire Command Post and front desk area., • Report any Fire conditions to the FDNY., • Be familiar with the written Fire Safety plan and evacuation procedures., • Conduct test of Fire Command Station and required and document in the Fire log, • Initiate temporary preventive measures to ensure the safety of the building and tenants., • Conduct Quarterly fire drills, • Assume leadership role in emergency situations by calling 911 or EMS., • In the event of fire, report to Command Station and ensure that ADT and Fire Department have been notified of fire event., • At the beginning of each shift, receive keys and oral/written report of former shift., • Conduct 100% inspections on semi-annual basis Life Safety • Maintain physical and emotional safety of all Residents in the building;, • Ensure building security including operating entrance door buzzer system to visitors and residents requiring visitors to sign in and out;, • Contact emergency personnel as necessary and accurately and adequately complete reports or documentation;, • Conduct at least two building rounds per shift and complete Fire Life Safety Rounds Checklist., • Maintain working knowledge of all building systems., • Monitor all security devices, including video security monitors and alert alarms., • Write up work orders for maintenance repairs and log in work order book., • Clearly and accurately document all incidents and report in a timely manner, • Assist in medication advocacy and document after each administer, • Ensure timely reporting, documentation and record-keeping and hard copy files in accordance as mandated by funding sources or agency administrator, in an orderly and up-to-date manner;, • Report malfunctions or unusual incidents of system to Building Manager; including elevator operations., • Call repair company as instructed by Facilities and IT Manager., • Record maintenance issues or incidents in Log book., • Close all kitchens and laundry as required., • Actively participate in the interdisciplinary team approach at Encore 49, including communicating with the Senior Director, Residential Manager of Senior Housing Services and Maintenance Staff;, • Participate in staff meetings and supervisory sessions., • All other duties as assigned by supervisor(s). Front Desk • Maintain Front Desk area in an organized manner., • Answer main telephone and transfer calls to staff and residents in a polite and courteous manner;, • Perform duties in a professional manner maintaining the confidentially of all information and by participating effectively within and across teams; Required Qualifications:, • Sensitivity and empathy for all residents;, • Two years’ experience in fire safety, • Ability to handle emergency situations, • T89 certificate Preferred Qualifications: • Proven experience with the seniors who are formerly homeless, and/ or those with mental health diagnoses;, • Expert written, oral, and interpersonal communication skills;, • Experience working both independently and in a team-oriented and collaborative environment;, • Excellent organization skills;, • Work well under supervision;, • Work well and take initiative in a fast passed and high intense and ever evolving environment;, • Bilingual a plus.

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Supports daily cash management activities to ensure adequate liquidity. May include liquidity projections, bank-related project management, treasury operations, bank relationship management, cash accounting, short-term investment and payments.$16.50/hr • Job DescriptionMajor Responsibilities, • Supports daily cash process., • Reviews cash management transactions., • Determines company's cash position and daily cash available for investment., • Executes wire transfers and other funds movement as necessary., • Assists with cash forecasting by providing cash actuals for the prior week., • Projects current day cash projections., • Provides guidance with timely resolution of cash issues and inquiries., • Serves as security administrator and subject matter expert for bank provided software., • Performs bank-related project management., • Maintains bank account structure and services., • Maintains internal treasury tools/systems used for everyday cash management processes (spreadsheets, web security administration, etc)., • Provides guidance and training to staff for bank/treasury systems., • Performs foreign currency exchanges., • Oversees maintenance of treasury files and spreadsheets., • Implements treasury workstation., • Performs periodic bank fee analysis., • Processes miscellaneous deposit items for corporate bank accounts., • Obtains certified checks. Minimum Education or Certifications Required • Preferred Bachelor's Degree (or equivalent) in Accounting or Finance, • CTP Minimum Experience or Skills Required • 1-3 years of relevant work experience, • Knowledge of cash management products, • Thorough understanding of processes and payment instruments of US financial institutions, • Treasury workstation and bank software experience a plus, • Excellent oral, written, presentation, and relational communication skills; fluent in English, • Strong organizational and time management skills, • Strong attention to detail and accuracy Physical Requirements and Working Conditions All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description Position Summary An Assistant Branch Manager (ABM), will be responsible for the day-to-day management of the branch, ensuring that it operates efficiently and adheres to the bank's policies and procedures. Will work closely with the Area Manager to ensure that customer issues are addressed promptly and effectively. Will manage the internal sales, service, and day-to-day operations. You will work closely with your team members, contributing to the profitable growth of the branch. ABM will work closely with the Retail Branch Administrator and provide feedback on branch operations and briefs that are sent out. work closely with the Area Manager and Senior Universal Bankers and/or Universal Bankers to ensure not only the operational requirements of the retail bonus incentive plan are met and will also assist with the achievement of the sales goals assigned to the branch. To achieve this, ABM will coach teams, ensure staffing levels are adequate, customers are satisfied with products and services, and the staff's work is performed in compliance with bank standards, policies, and procedures. AMB will work with Bankers to ensure adequate onboarding and cross-training to perform platform duties. Will be responsible for identifying sales opportunities and driving sales growth in the branch. This includes developing and implementing sales processes for your Bankers by researching and analyzing data to create sales forecasts and collaborating with your Area Manager to identify sales opportunities. Essential Functions • Create long-term customer relationships through friendly conversation, active listening, ascertaining customer needs and recommending and selling products and services., • Develop a team of high-performing sales and service members by participating in the hiring, coaching, and performance management processes., • Manage the work of the branch staff, assign specific duties, and ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed., • Perform daily branch operational activities including overdraft decisioning, account maintenance, wire transfers, branch opening and closing, and cash management., • Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards., • Open new accounts ensuring all documentation is obtained and is accurate., • Meet branch goals in product sales and customer service levels., • Resolve customer issues in a timely and efficient manner., • Comply with established policies and procedures., • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes., • Schedule branch staff for adequate coverage., • Perform monthly audits and due diligence; ensure the timely completion of the monthly report package., • Facilitate and/or participate in regularly scheduled meetings including morning huddles, monthly security meetings, sales meetings, and operational meetings, keeping staff informed of sales, products, operations, compliance, policy, procedure, and regulatory changes and updates., • Manage the branch budgets by controlling expenses, overtime and avoiding losses through monitoring of expenditures and complying with bank operating policies and procedures., • Identify the development needs of staff members; provide coaching and training to help staff members improve their knowledge, skills, and job proficiency., • Work with the Retail Branch Administrator to evaluate staff members' job performance, including personal, interpersonal, and technical knowledge, skills, abilities determined by company procedures, and recommend appropriate actions. Problems with staff members and to identify causes and issues, to work on resolving problems and on audit issues identified for problem resolution and response to audit., • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes., • Discuss job performance problems with staff members to identify causes and issues and to work on resolving problems., • Communicate with people outside the organization on a regular basis including customers, and the public., • Maintain technical and professional knowledge by attending educational workshops and training, reviewing professional publications and books, establishing personal networks, participating in professional associations, and staying informed of any legal, policy and procedural changes relating to retail banking, sales, and customer service., • Attend networking events, Community Organizations meetings / events, Bank Days to promote the bank., • Perform cash handling and other Universal Banker functions as necessary., • Assist other branches when necessary., • Job requires strict attention to details and thoroughness in the completion of job duties., • Job requires developing constructive and cooperative relationships with others., • Job requires monitoring and assessing the performance of you, others, and the organization to make improvements or take corrective action., • Job requires honesty, integrity, and ethical behavior., • High school diploma or equivalent., • Prior management experience., • Knowledge of principles and practices to ascertain and assess customer needs, meet quality standards of customer service, and evaluate customer satisfaction., • Strong knowledge of banking principles and practices., • Strong knowledge of selling practices and activities., • Excellent oral and written communication skills., • Excellent computer skills in a Microsoft Windows environment including proficiency in Word and Excel., • Ability to understand new information and apply it to current and future job functions, problem solving, and decision making., • Ability to collaborate and relate well to all kinds of people, build appropriate rapport and constructive, effective relationships, and use tact and diplomacy to handle situations comfortably., • Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra., • Ability to read, analyze, and interpret legal documents, governmental regulations, and professional publications., • Ability to effectively present information and respond to inquiries from senior management, peers, staff members, and the public., • Ability to write reports and business correspondence., • Ability to speak and write clearly to effectively convey information so that others understand and as appropriate for the needs of the audience., • Ability to apply common sense understanding to carry out written and oral instructions., • Ability to deal with problems involving several concrete variables in standardized situations., • Ability to work independently with little supervision., • Ability to sit or stand for long periods of time; up to 75% of work hours., • Ability to use hands to grasp, handle or feel., • Ability to talk, listen and see., • Ability to lift to 20 lbs. at least 10% of work hours., • Ability to travel occasionally for sales calls., • Moderate sound as in business office with office machines, computers, and people traffic., • Open floor work environment. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

Job DescriptionCompany Description New Line Structures & Development LLC is a New York City-based construction management firm – a collaboration of accomplished, top-tier industry professionals successfully dedicated to meeting the rigorous demands, schedules, and challenges of the construction process. We offer a wide range of services including Pre-Construction Consultation, Construction Management, Owner’s Representative, General Contracting, Design/Build, Value Engineering, Estimating & Purchasing, Commissioning, Scheduling & Lean Construction, Quality Assurance, Risk Management, VDC/BIM Coordination, and Sustainable Building. We specialize in commercial and residential ground up and retail projects. We are looking for a motivated Entry-Level Construction Project Engineer to join our dynamic team. Job Description We are seeking a highly skilled and proactive Construction Technology Manager to lead the development, implementation, and management of technology solutions across our construction operations. This individual will play a critical role in optimizing our use of Procore and other construction technologies, while also serving as the primary liaison with our third-party IT provider to manage office-related IT systems and support. This is a hybrid role requiring both field-level construction tech knowledge and general IT coordination skills, ensuring seamless tech operations across both project sites and corporate offices. Construction Technology (Primary Focus): • Lead the implementation, management, and optimization of Procore across all construction projects., • Serve as the primary Procore administrator: configure project templates, manage user access, and oversee system workflows., • Train and support internal staff and subcontractors on Procore usage and best practices., • Analyze construction workflows to identify opportunities for technology-driven improvements., • Integrate Procore with related systems (e.g., accounting, scheduling, document control)., • Stay up to date on construction tech trends and recommend tools that enhance productivity, safety, and quality., • Act as the internal point of contact for all office-related IT issues, coordinating with our third-party IT provider to ensure timely resolution., • Manage onboarding/offboarding of employees with regard to IT equipment, access, and software tools., • Maintain inventory of computers, software licenses, and hardware assets., • Support IT-related needs for internal communications tools, printers, video conferencing, file storage, and security systems., • Participate in IT planning related to office expansions, upgrades, or system rollouts., • Design, build, and maintain integrations with Procore via its APIs and webhooks., • Automate data flows between Procore and accounting systems, scheduling (e.g., Primavera P6), document control, and reporting platforms., • Develop Python scripts and lightweight applications (e.g., internal utilities, dashboards, data quality checks) to automate routine tasks and reporting (RFIs/submittals, safety metrics, daily logs, cost forecasts)., • Collaborate with project teams to prototype & create workflow automations, • Power BI experience, familiar with building datasets, write DAX measures, create interactive dashboards, paginated reports, and publish to the Power BI Service. Qualifications Qualifications: • Bachelor’s degree in Construction Management, Engineering, Information Technology, or a related field (or equivalent work experience)., • 3+ years of hands-on experience with Procore in a construction or project management role., • Familiarity with construction workflows and field operations., • 5+ years of experience in construction technology, IT coordination, or digital project management., • Proficiency in office IT systems, networks, and hardware (basic troubleshooting level)., • Experience managing vendor relationships or third-party service providers., • Excellent communication, organizational, and training skills., • Procore Certification preferred; familiarity with other platforms like Bluebeam, BIM 360, PlanGrid is a plus., • Python experience (e.g., requests, pandas; bonus for FastAPI/Flask) for automation, data processing, and lightweight internal tools., • Experience with databases and SQL; comfort with Git/version control., • Understanding of OAuth 2.0, secrets management, and basic security best practices., • Power BI expertise required, data modeling, DAX, creating and publishing dashboards to the Power BI Service. Additional Information All your information will be kept confidential according to EEO guidelines. Salary range: $100 - 120K yearly

Job Description ADMINISTRATOR We are excited to invite a passionate and experienced Administrator to join our team! Homes for the Homeless (HFH) is searching for an experienced operations manager for an Administrator position at one of our family shelters located in the Bronx. Our facilities provide shelter and transitional housing assistance, as well as social services and educational supports, to families with children experiencing homelessness. As the Administrator, you will provide leadership to the administrative teams at the facility, as well as its directors (including early education/childcare, afterschool/recreation, social services/family services, maintenance/building operations, and security). Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Responsible for the daily operations of the Family Shelter., • Provide direct supervision and management to the directors of the following departments: Social Services/Family Services; Childcare/Early Education; Recreation/Afterschool; Security; Maintenance/Building Operations; and Administration., • Serve as the primary liaison to Department of Homeless Services program administrators to discuss any challenges, including care day reconciliations, intake of client families, and any issues impeding families’ access to benefits, employment, or housing., • Report weekly, monthly and/or annually to governing agencies, including OTDA, DHS, ACS, or DOE, as well as to the HFH central office, and monitor DHS and CARES client tracking system., • Assure the facility remains in compliance with all applicable State and Local laws and regulations and that the program and the facility are maintained at a level of excellence that will surpass the requirements of all inspections., • Uphold all DHS and HFH shelter policies and procedures and ensure all facility staff and clients comply as well., • Develop and maintain quality assurance procedures and practices for the facility, and ensure proper service provision., • Attend meetings, conferences and seminars as needed in order to remain knowledgeable in the field of homeless services. Stay up to date on current policies and proposed policies that may affect the operations of Tier II shelter facilities., • Recommend hiring and promotions, and make corrective and termination decisions in conformance with agency personnel policies., • Review purchasing, payroll and petty cash to ensure compliance with HFH procedures., • Serve as the primary liaison to local service providers and community leaders to ensure the facility maintains a good relationship with the community, as part of the organization’s Good Neighbor plan., • Perform other related duties as needed. QUALIFICATIONS: • Commitment to HFH’s mission, vision, and values., • Master’s Degree preferred, or a Bachelor’s Degree in related fields., • Minimum eight (8) years of experience in social services or a relevant field, with at least four (4) years in a management or supervisory role., • Experience managing a Tier II facility welcomed., • Ability to provide exemplary customer service to residents and other stakeholders, and ability to remain calm under pressure., • Exceptional leadership skills in dealing with both staff and residents, • Excellent computer skills, • Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with staff and shelter residents, • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am -5pm SALARY: $80,000 - $85,000

Job Description:\n\n Position: Vice President, Food and Benefits Access Report to: Senior Vice President, Chief Impact Officer Department: Food and Benefits Access Organization Summary United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Food and Benefits Access Strategy Our Food and Benefits Access strategy aims to ensure that all New Yorkers have dignified access to culturally appropriate, nutritious food that meets dietary requirements, as well as support for stable housing. The FBA unit partners with more than 500 CBOs and collaborates with network leaders through the Consortium (partnership with City Harvest and the Food Bank for New York City) and the Policy Committee on NYC Hunger Resources. In collaboration with leading food assistance providers, FBA advocates for system-level solutions that reduce the need for emergency food and provide an improved experience for emergency food providers (EFPs), neighbors and communities. Access to Food and Shelter: FBA increases access to healthy food through flexible, nutrition-based food funding and local produce initiatives for emergency food providers. We support access to nutritious food for individuals with diet-related illnesses in partnership with UWNYC’s Health Equity unit through Connect2Food, a new food is medicine program.Together with partners we provide education and enrollment support in the SNAP (Supplemental Nutrition Assistance Program), building food budgets for families.We provide eviction prevention and utilities funds to keep New Yorkers in their homes. FBA supports a resilient food system and the local economy through direct purchases from regional farms, food hubs, and distributors who are focused on local food. Capacity Building: FBA aims to increase the efficiency of the emergency food network and ensure a dignified experience for New Yorkers relying on these programs: In partnership with nonprofit and government partners, the FBA unit provides funding for operations support, food safety equipment and supplies to support high standards for client dignity, nutrition, food safety and program management. As part of 1115 Medicaid Waiver implementation project, FBA supports the engagement of CBOs screening of Medicaid members for food insecurity and other social needs in the Bronx through a partnership with the Bronx Social Care Network. Data and Systems Change: UWNYC FBA manages and serves as administrator of the FeedNYC data system, the central data reporting system for more than 1000 CBOs. The data system is operated in partnership with the Policy Committee on NYC Hunger Resources and serves as a rich resource on emergency food in NYC. In collaboration with the Consortium and NYC’s top food assistance nonprofit leaders, UWNYC engages government, corporate and other stakeholders to advocate for system level solutions that address the root causes of hunger to reduce reliance on the emergency food network. FBA participates in collaborations that build the advocacy muscle of nonprofit leaders through advocacy days and conferences. Position Description Reporting to the Senior Vice President, Chief Impact Officer, the Vice President is responsible for strategic direction, management, and implementation of UWNYC’s Food and Benefits Access portfolio of legacy programs, collaborative efforts, and cross-sectoral initiatives. This includes foundational programs Emergency Food and Shelter Program (EFSP), Hunger Prevention and Nutrition Assistance Program (HPNAP), Nourish NY, Food Support Connections (FSC), and emerging food security initiatives including our food is medicine initiative “Connect2Food” and partnerships to increase access to the 11115 Medicaid Waiver. This position requires knowledge and experience in food systems and public health, as well as respect for community-based work and the emergency food network. Along with developing and managing FBA initiatives, the VP develops and manages strategic partnerships with government, funders, and other external stakeholders to drive system change. The VP is responsible for leading and managing the Food and Benefits Access team including UWNYC staff, temporary employees, and consultants. They will ensure the sound financial management of the unit ensuring budgets are within guidelines and in compliance with contracts. The VP participates in fundraising, resource development, and promotion of Food and Benefits Access initiatives with the support of Resource Development and the Marketing and Communications teams by informing messaging and serving as a key UWNYC spokesperson and thought leader. Job Responsibilities: Strategic Leadership In partnership with SVP for Community Impact, the VP of FBA sets strategic direction for FBA initiatives to ensure well-designed, implemented, and resourced programs and strategies. The VP also plays a key strategic leadership role within the Community Impact department, cross-functionally with their internal peers in the Community Impact Department (Education Equity, Health Equity, and Justice and Opportunity) as well as Government Relations and Advocacy, Marketing & Communications and Resource Development. The VP will also serve as an ambassador for FBA and UWNYC with external stakeholders and peers including the Policy Committee on NYC Hunger Resources, the Consortium, with community partners, and corporate, philanthropic, and government funders. Specifically, the VP will be expected to: Define Strategic Priorities: Lead scoping activities and conduct landscape analyses to identify gaps and opportunities, establishing clear priorities and a strategic roadmap for the Health Equity portfolio.Develop an Integrated Vision: Craft and communicate a cohesive vision for FBA initiatives, leveraging UWNYC’s organizational strengths to address unmet needs in food and benefits access programming.Foster Transformative Partnerships: Build and manage high-impact partnerships with external stakeholders, including the Consortium, as well as corporate sponsors, government agencies, philanthropic institutions, academic entities, food systems and public health organizations, and policymakers, to advance shared goals. Serve as chair and convene the Emergency Food and Shelter Program (EFSP) Local Board and UWNYC’s Hunger Prevention and Nutrition Program (HPNAP) Advisory Committee, and represent UWNYC on the Policy Committee on NYC Hunger Resources.Align Initiatives Across UWNYC: Collaborate across UWNYC’s initiatives to address interconnected drivers of poverty, ensuring alignment with broader organizational goals to improve outcomes for families and children in communities facing systemic inequities. Amplify Community Voices: Engage directly with community members and CBO leaders to elevate lived experiences, ensuring that food and benefits strategies are responsive, inclusive, and community-driven.Influence Public Dialogue: Position UWNYC as a thought leader by contributing to public conversations on emergency food and benefits, advocating for systemic change, and inspiring collective action to eliminate disparities in access. Team Leadership The VP will collaborate with team leaders to design and implement programs and strategies to meet strategic unit goals and align with cross sector initiatives, including prioritizing support in under resourced neighborhoods. Specifically, the VP will be expected to: The VP will provide visionary leadership in building and managing a high-performing team dedicated to advancing the goals of the FBA unit. The VP will foster a culture of collaboration, innovation, and accountability, ensuring that the team is empowered to meet clear performance goals while delivering impactful programs. The VP will also work closely with cross-functional teams, external partners, and consultants to ensure strategic alignment and seamless execution of FBA initiatives.Lead and Inspire a High-Performing Team: Guide an experienced, dynamic team in the execution of existing FBA program initiatives and imagining of expanded and new work areas. The VP will ensure that team roles and responsibilities are clearly defined and aligned with both the unit’s and the organization’s broader objectives.Engage Cross-Functional Leadership: Collaborate with leaders across the organization to operationalize the vision of the FBA unit. The VP will foster collaboration across departments to maximize collective impact.Leverage External Expertise: Cultivate strong relationships with external partners and consultants to conduct landscape analyses, identify strategic priorities, and support the development of innovative, high-impact programs.Strategically Build Capacity: Work with the Human Capital team to assess the skills needed to support the FBA unit’s goals, creating clear job descriptions and recruiting top talent. The VP will also ensure the team has the resources and training necessary to excel in their roles and meet evolving needs.Empower Staff and Align Goals: Create a supportive and empowering environment where staff are aligned with the FBA unit’s objectives and equipped to execute clearly defined performance goals. This will include ongoing support and professional development opportunities to help staff achieve excellence in their roles. Program Leadership The VP will lead the development, implementation, and scaling of high-impact programs and strategies that advance the unit’s goals and align with cross-sector initiatives. The VP will oversee a portfolio of initiatives designed to address access to food, shelter, and nutrition benefits, including access to emergency food and access to SNAP benefits, and leverage the strength of UWNYC’s networks to drive measurable outcomes. Strengthen and Support Food Access: Provide strategic direction for FBA portfolio of food access programs, including annual grant allocation processes, reporting and management forHunger Prevention and Nutrition Assistance Program (HPNAP), Nourish NY, Food Support Connections, and Emergency Food and Shelter Program (EFSP), and Strategically Manage Program Delivery: Aligning with the UWNYC strategic plan and broader political and social contexts, develop and adapt program delivery to enhance efficacy.Lead Performance-Driven Approaches: Develop program performance measures in line with UWNYC’s Results-Based Accountability (RBA) approach, funding requirements, and strategic goals, fostering a culture of continuous learning and improvement.Strengthen Data-Driven Decision-Making: Oversee the shared FeedNYC data system and development of new systems and tools to collect, analyze, and use data to guide program activities, evaluate outcomes, and inform decision-making. Build Partner Capacity: Lead FBA in providing technical assistance and capacity-building support to emergency food providers and community-based organizations, equipping them with the tools and resources needed to deliver sustainable and effective programs.Communicate Impact: Generate content for funder reports, strategic documents, and other communications to highlight program successes, challenges, and opportunities for growth.Innovate Future Initiatives: Leverage lessons learned from existing programs to inform the design and implementation of new FBA initiatives, ensuring alignment with community needs and organizational priorities. Personal Leadership The VP of FBA will be expected to inspire the trust and confidence of others on the Community Impact team, in the organization, and from the Board and stakeholder organizations with whom the person interacts. The position requires the ability to lead and collaborate with a diverse team of professionals, including direct reports, peers within the Department, cross-functionally, externally with collaboration partners, including members of the Policy Committee on NYC Hunger Resources, and with our community partners and community members. Specifically, the VP will be expected to: Inspire Trust and Confidence: Build strong relationships with internal teams, community partners, and external stakeholders by embodying UWNYC’s core values of Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Lead with Clarity and Commitment: Guide staff and stakeholders with a clear vision, ensuring alignment and commitment to achieving FBA goals. The VP will lead by example, setting high standards for performance while maintaining an inclusive and transparent approach to leadership.Demonstrate UWNYC’s Core Values: Consistently uphold and model the organization’s core values in all interactions, both internal and external, ensuring that these principles are reflected in the unit’s work and culture.Collaborate Across Boundaries: Lead and collaborate with diverse teams, including UWNYC staff and leadership, external consultants, community partners, and other stakeholders, fostering an environment of mutual respect, shared accountability, and strategic alignment. Skills, Knowledge and Experience Master’s degree in Nutrition Science, Social Work, Public Health, Public Policy or a related field preferred. Minimum of 10 years of progressively responsible positions in public health, community nutrition, public benefits enrollment, or related social services field Strategic program planning, management, and evaluation, including government grant administration and financial managementFacilitation and management of cross-sectoral initiatives People management In-depth knowledge of public health nutrition, social determinants of health, structural racism and other systemic barriers that contribute to food and financial insecurity. Excellent writing, editing, verbal, and presentation skillsInnovative thinker, with a track record for translating strategic thinking into action plans and resultsExperience using population and program data to inform strategic and programmatic decisionsDemonstrated experience building, leading, and mentoring a team, both internal and externalExcellent judgment and creative problem-solving skillsSuperior management skills, including the ability to advocate for and manage to budget prioritiesPresence and confidence to project credibility to community partners, the Board, ELT, and other strategic stake

Job Description THIS ROLE IS ONSITE 5 DAYS PER WEEK IN MANHATTAN, WITH 2-3 DAYS PER MONTH IN THEIR BRONX OFFICE. Fast-paced non-profit has a full-time opening for a Benefits Administrator. Responsibilities: This position reports to the Benefits Manager and will be responsible for: · Providing assistance in the administration of the non-union employee benefit plans (Medical, Dental, Vision, Life & ADD, FSA, HSA, LTD, Transit, 401(k) etc.) · Act as a liaison with benefit plan vendors for processing claims and billings · Conducting new hire benefit orientations · Providing support in the administration of new eligibility benefit enrollments, changes and terminations for all employee benefit programs · Collaborating with the Benefits Manager in the processing of short-term and long-term disability claims · Family and Medical leave (FMLA) administration · Paid Faily Medical Leave (PFL) administration · Process workers compensation claims · COBRA administration · Auditing and processing monthly vendor bills · Preparing and maintaining of electronic employee personnel and benefit files · Running reports from HRIS system as required · Regularly interacting with the payroll department and management staff regarding employee information and action requests · Updating employee timesheets to record approved family medical leave and paid family leave · Communicating policies and procedures · Supporting the Benefits Manager in conducting annual open enrollment · Work with Benefits Manager, Human Resources Manager, Deputy HR Director and Vice President/Human Resources on various projects · Perform other duties as assigned Job Requirements: BA/BS in Human Resources Management or related discipline, or equivalent experience is preferred. Minimum of an Associates degree or 60 college credits or more is required. **A minimum of 3 years experience in benefit administration is required for lower end salary range and 5 or more years for upper range. The successful candidate will have a proven ability to work independently and as part of a team with the skill to balance multiple projects successfully. Superior administrative and computer skills with a strong knowledge and use of Excel, Word, and HRIS systems essential. Knowledge of UKG HRIS and UKG Ready time and attendance or another Kronos based timekeeping systems a plus. The successful candidate must possess very strong benefit administration skills, be detail oriented and able to multi-task. This is a high demand job requiring the skill to assess and prioritize work projects while collaborating with other departments and team members. Must have excellent organizational, interpersonal and communication skills. Ability to exercise sound judgment, make effective decisions in the best interest of the organization and maintaining required confidentiality and discretion is essential. Up to date knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, COBRA, FMLA, PFL, ADA, Section 125, Workers' Compensation, Medicare, Social Security and DOL requirements. Role is primarily based at main office in Manhattan with occasional work done at our remote HR office in the Bronx. Must be willing to work at both locations as necessary. Bilingual (Spanish) a plus

Job Description At a glance: The Project Manager at MHI is much more than the typical "IT PM" that coordinates timelines. The Project Manager at MHI is responsible for managing the stakeholder's expectations and high priority tasks. You are expected to understand the configuration and solutioning aspects of the project, since this will ultimately make sure the customer is supported and their asks are realistic. You are the one who is also keeping the MHI NSAW developers/consultants on the project up to date with any changes and nuances throughout the project details and timeline. A detail-oriented and highly driven individual is going to excel in this role. An individual who showcases their strengths as a MHI PM with NetSuite and NSAW product knowledge and on-time delivery are provided upward mobility opportunities internally. Your Role: • Lead project management activities such as project planning, creation of work breakdown structures, and change control in a remote or in-person capacity as requested by the client, including but not limited to video or onsite interaction, • Act as lead communicator to internal and external stakeholders regarding expectations, resolutions, and prioritization, • Manage multiple, concurrent projects to quality, on-time and on-budget implementations., • Manage project timelines, resources, and deliverables, ensuring alignment with client goals and industry best practices., • Skilled in using at least one BI platform: Oracle OAC, OBIEE, Tableau, Power BI, Looker, or QlikView., • Solid understanding of ERP systems and associated business processes (NetSuite experience is a strong plus)., • Excellent verbal and written communication skills, with a strong ability to engage both technical and non-technical stakeholders., • Strong business analysis capabilities and a consultative, client-first mindset., • Contribute to various internal MHI initiatives including resource mentorship and ongoing NetSuite education, • Willingness to learn and develop NetSuite product skills in all areas as required by customer engagements, • Undergraduate degree in relevant field or MBA or equivalent work experience, • 5+ years serving as a dedicated Project Manager leading ERP Implementations, • NetSuite certifications highly preferred – NetSuite ERP consultant, NetSuite Certified Administrator, and SuiteFoundation, • Strong background in finance/accounting, consulting and advisory services, general vertical-specific industry experience, • Individual has project managed at least 5 enterprise-level NetSuite or NSAW projects involving multiple dependent workstreams, 3rd parties, and other related complicated business integration requirements., • Comprehensive understanding of landscape of web technologies and standards, • Experience and knowledge of best practices surrounding ERP and proven methodologies, • PMP, Scrum Master, or other formal project management certification., • Experience with Oracle Cloud infrastructure and security best practices., • Take control of projects by acting as lead and having the ability to handle escalations with minimal support Your Life at Myers-Holum & What you Can Expect: Do you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential. Every MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth. A little about "Us" We've been around for 40 years. You'll get stability & growth with us. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan. The Partnerships we've built. Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation. Our Structure. We're a boutique firm with a strong internal framework. Our powerful model includes robust Sales, Solution Architecture, Resourcing & Enablement, Consulting, Project Management, Managed Services & Development, and Integration departments with subject matter experts sitting in each function. Our Employees. We're a company that recognizes we're only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance. We're growing and making waves along the way, join us on this journey! Our Process: Our interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from start to finish. Our recruiting timeline can be flexible to align with your circumstances; our typical timeline can take 2-4 weeks to complete however this can be adjusted or expedited depending on your needs. You can expect the following touchpoints when interviewing with MHI • 30-minute call with our recruiting team, • 60-minute video call with a MHI Team Lead, Delivery Manager, or Practice Manager, • 90-minute interactive "Case Study" session with a Delivery Manager or Practice Manager

Job Description Title: Program Director Site Name: Brooklyn Scholars Charter School SONYC Reports To: Vice President, Afterschool Location: 2635 Linden Blvd, Brooklyn, NY 11208 Hours: 35 Hours/Week; Exempt Schedule: Monday - Friday, 10am to 6pm Salary: $65,000 - $72,000 Job Summary: The Program Director is responsible for the overall development, implementation, and supervision of the afterschool program. They serve as the liaison to school staff and are responsible for carrying the culture and values of Good Shepherd Services. Major Duties: • Provide overall leadership and supervision for the after-school program including the summer camp., • Oversee the coordination of enrichment activities and curricula., • Ensure the implementation of parent engagement activities., • Provide daily crisis intervention with participants regarding personal and/or in school issues that affect their behavior and attendance., • Develop linkages within the school and the community., • Liaise with the principal and designated staff of school to align the activities with the school day., • Participate in appropriate school-based teams or committees., • Create linkages and feedback to programs within the school for student support and/or educational achievement., • Complete required narrative and statistical reports., • Monitor program expenditures., • Ensure the safety, security, and cleanliness of the site., • Ensure program’s compliance with Department of Health, DYCD and COA accreditation requirements., • Participate in weekly supervision., • Attend all staff meetings and required professional development activities., • Collaborate effectively with GSS Peer Programs and support departments (g. Development, Finance, Program Evaluation, Human Resources, IT and Training), • Perform other duties as assigned. Qualifications: • Bachelor’s degree Required OR, • Annual PD waiver w/5yrs. experience and enrolled in BA/BS program, • 2 Years of Experience in an Administrative Supervisory Capacity Required, • 2 Years of direct childcare experience PLUS, • 18 credits in child development, elementary education, physical education, recreation or related field OR, • NYS Children’s Program Administrator Credential OR, • SACC Credential Course, • Must have excellent organizational, budgeting, oral and written communication and networking skills., • Must be proficient in MS Office Suite and DYCD Connect., • Must commit to work from a strength based and/or youth development perspective.

Job DescriptionSalary: $65k-$75k Ready to Escape the IT Grind? Come Build Something Greater withMy IT Crew. AtMy IT Crew, we believe every team member deserves a voice. Since 2016,wevebeen a leader in the Managed Service Provider(MSP) space by doing thingsdifferentlyempoweringour people, embracing innovation, and delivering exceptional service. Our customer satisfaction rating? A consistent 97%. Our tech stack? Always evolvingbecause wedontjust keepup,we stay ahead. Our culture? Transparent, collaborative, and driven by growth. Ifyou'retired of being just another cog in thewheel, andwant to be part of a team where your input matters and your development matters more, youmightvejust found your new home. Position: On Site Tech Engineer Location: Monroe, NY Department: Service Delivery Weregrowing and looking for a On Site Tech Engineerwhosnot only technically sound, but also thrives in building relationships, solving problems, and being the trusted face of My IT Crew onsite. WhatYoullDo: • Serve as the primary technical resource, stationed directly at the clients location., • Provide day-to-day IT support, troubleshooting, and issue resolution for hardware, software, and network systems., • Collaborate with the clients staff to understand and address their technical needs in real time., • Perform installations, upgrades, and maintenance of IT systems as required., • Escalate complex technical issues to the internal support team when needed., • Ensure client satisfaction by delivering timely, professional, and efficient support., • Document support activities, solutions, and client feedback., • Act as a liaison between the client and the company, ensuring smooth communication and service delivery. What You Bring: • 3+ years of Windows-based IT support experience, • One or more of the following certifications: • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator • Proven experience in IT support, systems administration, or a similar technical role., • Strong troubleshooting skills across hardware, software, and networking., • Excellent communication and interpersonal skills to work effectively with clients onsite., • Ability to manage time and prioritize tasks in a dynamic environment., • Familiarity with ticketing systems, documentation practices, and IT service management tools., • A proactive, problem-solving mindset with attention to detail., • Flexibility to adapt to client needs and handle both routine and urgent issues. WhyYoullLove It Here: • Useful, living documentation at your fingertips, • A team that listensand learns from each other, • Weekly collaborative trainings, not boring lectures, • New tools, new tech, and no gatekeeping, • A company that rewards initiative and values growthboth personal and professional Soundlikeyou? Letstalk. My IT Crewisntjust a place to workitsa place to grow, contribute, and thrive.Come bepart of a teamthatsredefining what IT support can be.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionThis is a remote position but there will be meetings onsite in NYC a few times each month. Candidates must live close enough to attend these meetings. We are seeking a skilled Web & Database Administrator to manage and maintain our web servers, application servers, and database systems, ensuring high performance, reliability, and availability. The ideal candidate will be responsible for configuring servers, applying security updates, managing database load balancing, archiving, and performing deployment operations for application updates and infrastructure changes. Required Technologies: Linux/Ubuntu, Nginx, Gunicorn, PostgreSQL, Redis, Docker, Ansible Key Responsibilities: * Administer and maintain Linux/Ubuntu web and application servers to ensure system stability and performance. * Configure, optimize, and monitor PostgreSQL databases and Redis caching systems for maximum efficiency. * Manage web server environments using Nginx and Gunicorn, ensuring secure and reliable operations. * Deploy application updates and infrastructure changes using containerization technologies such as Docker. * Automate server and application management tasks using Ansible or similar configuration management tools. * Monitor server and database performance, troubleshoot issues, and implement corrective measures proactively. * Ensure security compliance and apply updates, patches, and configurations to maintain a secure environment. * Maintain comprehensive documentation for server configurations, deployment procedures, and operational processes. Powered by JazzHR Ys38kTkeSf

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Yonkers, NY

Job DescriptionSalary: $85k-$95k Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips.Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Support Engineer to assist with our Professional Services team. Job Responsibilities: • Tech who delivers top-level customer support and enjoys helping people, • Work on tickets from the board sorting by priority, • Provide a great customer experience, • Manage expectations by communicating with the client all relevant information, • Respond to incidents in a timely manner, • Resolve incidents efficiently, • Help with information relevant to creating documentation, • Detect patterns that indicate wider and bigger issues Skill Requirements: • This is an mid-level position with onsite (at client locations) as needed., • We require at least 3 years of Windows-based IT support experience, • One of the following certifications:, • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator, • Excellent communication skills, • Assist and help the MAC Team to grow their knowledge - continuously updating documentation for the clients while working on tickets, • Keen attention to detail, the memory of patterns, and interest in problem-solving, • Consistently demonstrate the My IT Crew Core Values and meet standard metrics

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job Description Apply Here: Pay: $110,000.00 - $120,000.00 per year Job description: Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: • Strong computer server maintenance experience, • The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification., • Expert knowledge of IT best practices, policies, and regulations, • Willing to train staff, • In-depth understanding of programming, computer science and digital security, • A clear understanding of client/server technology and network architecture, • Good communication, including writing, speaking and active listening, • Strong problem-solving, critical thinking and decision-making skills, • Customer service and interpersonal skills, • Excellent attention to detail, • Great project management skills, including organization, planning, time management and prioritization. The IT Technician is responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network systems. Some of their daily responsibilities include: • Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs., • Creating rational strategies for upgrading the company’s network software whenever a new update is available, • Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem, • Staying up to date with new network technology and reporting this information to the executive team each quarter, • Working closely with other department Managers to assess the growth needs and maintenance of the company’s network, • Run cables as needed, • Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages, • Create all employee network log ins and door access, • Monitor employee internet usage, • Assist the compliance officer to ensure SRA are performed yearly, • In charge of purchasing and installing all equipment and computer set-ups for employees and physicians, • Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts, • Equipment inventory management, • Assist in Price shopping for new equipment, • Equipment problem trouble shooting, • Equipment installation Pay: $110,000.00 - $120,000.00 per year Benefits: • 401(k), • Health insurance, • Dental insurance, • Vision coverage, • Driver's License (Required) Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's License/Certification: • Driver's License (Required), • VMware Certification (Required), • Microsoft Certified: Azure Data Engineer Associate (Required), • Microsoft Office Specialist (Required) Ability to Relocate:

Job DescriptionDescription: Do you want to make an impact? Affiliated Monitoring is a leading technology company focused on life safety security. Located on a beautiful park-like campus in Union, New Jersey, the team at Affiliated Monitoring protects millions of people by monitoring their security alarm and medical alert systems. Our gorgeous state-of-the-art emergency monitoring center is the largest and most advanced in the United States. At Affiliated you’ll have the opportunity to join a warm group of people working together to make a difference. We have an immediate opening for a Senior Desktop Administrator with 5 or more years of experience to work with our existing staff members and end users. This team member should be proficient with client technologies such as desktop and laptop hardware, Microsoft Windows, Microsoft Office, and other commercial oft-the-shelf software products. We are looking for a quick learner who is eager to grow their career in a fast growing company. Areas of Focus: • End-user desktop/workstation support for all PC hardware, software, peripherals, printing, and network issues., • Helpdesk /Troubleshooting for applications on a Windows platform, • Create new user accounts and administration of user accounts, • Support existing business applications, • Training and “how-to” instruction for end-users, • Responsible escalation of issues to others in IT team as needed., • Handle escalated technical troubleshooting issues from employees, • Monitor, triage, and assign new tickets to team, • Act as a peer leader/team lead Requirements: These skills are important to us: • 5 years or more of experience in an IT desktop admin or helpdesk position, • Bachelors’ degree required, • Familiarity with Windows client (Windows 7/8/10), • Familiarity with PC hardware and peripherals, • Basic networking knowledge including an understanding of TCP/IP, • Excellent problem-solving skills as well as good communication are required., • 401(k), • Dental insurance, • Flexible spending accounts, • Health insurance, • Life insurance, • Paid time off, • Paid training, • Vision insurance, • Employee Assistance Program, • Employee Discounts for Friends and Family, • On-site Employee Mini Mart, and free coffee. Salary range for this position is $60,000-$65,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Network/IT Help Desk Specialist Summary: The Network/IT Help Desk Specialist will be responsible for maintaining and optimizing the company’s IT infrastructure with a strong focus on network administration and security. This includes diagnosing and resolving network connectivity issues, managing hardware and software installations, and ensuring reliable system performance across all business locations. Essential Duties and Responsibilities: • Provide technical support for issues related to computer systems, software, and hardware., • Respond to help desk tickets and resolve issues in a timely manner., • Providing solutions and advice on technical issues., • Documenting and analyzing technical issues and team member interactions., • Attending training sessions and conferences to stay current with best practices on how to help team members with technical issues., • Install, configure, and maintain computer hardware, software, and peripherals., • Troubleshoot and resolve technical problems remotely and in person., • Escalate unresolved issues to the appropriate IT teams., • Create and maintain documentation for IT processes and procedures., • Making manuals for technical training., • Assist with IT projects and initiatives as needed., • Keep up to date with the latest technologies and IT trends., • Using feedback from team members to improve problem-solving techniques and customer service., • Regular maintenance activities, including updates, patches, and backups to ensure optimal system performance and security., • Provision of technical assistance and advice to end-users, both remotely and on-site, to address hardware and software-related issues., • Resolution of laptop, desktop, and other I.T. hardware problems., • Ensuring the operation well-being of the O365 Suite Applications, covering security, availability, performance, interoperability, reliability., • Resolution of various Office 365 problems, including connectivity and mobility., • Management and support of system backup disaster recover processes using VMware options for virtual machines., • Design, configure, and maintain all network hardware and software—including routers, switches, firewalls, and access points—to ensure secure, high-performance connectivity., • Monitor, analyze, and optimize network performance using diagnostic tools; identify root causes of latency, bottlenecks, or packet loss, and implement solutions to ensure 9% network uptime. Provide technical support to end-users for connectivity and network-related issues., • Monitor for unauthorized access and network vulnerabilities., • Plan and execute network upgrades, expansions, or migrations., • Implement and maintain backup procedures for network devices and configurations., • Administer network security, including firewall configurations, VPN management, and intrusion detection/prevention systems., • Conduct regular network performance assessments and capacity planning to ensure scalability and uptime., • Collaborate with vendors and service providers to resolve complex connectivity or performance issues., • Document network architecture, topology, and configuration changes for internal reference and compliance., • 4+ years of experience in a help desk or technical support role., • 2+ years of experience in a networking role., • Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field (or equivalent experience) preferred., • Professional certifications such as CompTIA Network+, CCNA, or CCNP are strongly preferred; additional Microsoft or VMware certifications are a plus. Knowledge of ITIL best practices is a plus., • Strong knowledge of computer hardware, software, and peripherals., • Excellent problem-solving and troubleshooting skills., • Ability to prioritize and manage multiple tasks., • Excellent communication and customer service skills., • Experience with help desk ticketing systems., • Strong understanding of networking principles, including TCP/IP, VLANs, subnets, routing, switching, DNS, DHCP, and VPNs., • Ability to work independently and in a team environment., • Experience in Network equipment configuration and resolution of network problems., • Experience in the Administration of Windows-based servers and associated technologies like Active Directory, Group Policy, data storage, DNS, etc. under the supervision of a senior administrator., • Experience in the Creation of new user accounts, allocation of permissions in Active Directory and O365., • Knowledge of network principles like VLANs, subnets, VPT, etc., • Familiarity with MAC iOS, Windows, and Server operation systems., • Proficiency in Microsoft technologies (Windows Server, AD, SQL, IIS) and cloud computing, particularly Microsoft Azure., • Experience in implementing and managing VMware technologies, including vSphere/ESX, VMware View, vCenter, and Site Recovery Manager., • Experience managing enterprise network firewalls (e.g., Fortinet, Cisco ASA, SonicWall) and wireless networks., • Competitive salary; commensurate with experience., • Casual work environment., • Paid Holiday, Vacation and Sick. H. Betti Industries, Inc, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Company DescriptionBetson Enterprises is the leading coin operated distributor of amusement and vending equipment, coin operated parts, and service in the United States since 1934. Betson Enterprises is a division of H. Betti Industries, Inc., with around 350 employees, 12 distribution offices located across the United States and over 90 years’ experience and leadership in the coin operated industry. Betson Enterprises offers amusement, music, prize merchandisers, and vending equipment. Betson also distributes coin-operated parts, provides technical service and repair, and customized financing. Imperial International, a division of H. Betti Industries, Inc. is the largest wholesale distributor of billiard products and accessories in the United States.Betson Enterprises is the leading coin operated distributor of amusement and vending equipment, coin operated parts, and service in the United States since 1934. Betson Enterprises is a division of H. Betti Industries, Inc., with around 350 employees, 12 distribution offices located across the United States and over 90 years’ experience and leadership in the coin operated industry. Betson Enterprises offers amusement, music, prize merchandisers, and vending equipment. Betson also distributes coin-operated parts, provides technical service and repair, and customized financing. Imperial International, a division of H. Betti Industries, Inc. is the largest wholesale distributor of billiard products and accessories in the United States.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze, and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Create and maintain technical documentation and training materials., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users’ needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect, and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL and Microsoft Professional Certification are pluses., • 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Strong experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior understanding of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions, • Strong interpersonal communication and relationship-building skills. Education and/or Experience: Associates, Bachelors degree in Computer Science or a related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rotational work shift - Depends on business needs