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Job Description Technology Alignment Specialist Position Summary The Technology Alignment Specialist (TAS) plays a key role in ensuring client technology environments align with ActaMSP’s established standards, best practices, and technology stack. This position works closely with Technology Service Delivery Managers (TSDMs), senior technical team members, service delivery teams, and other stakeholders to assess technology environments, identify gaps and risks, implement standardized solutions, and continuously improve operational efficiency. The ideal candidate combines strong analytical and detail-oriented thinking with excellent communication and business translation skills. This individual should be comfortable evaluating complex technical environments while also being able to clearly communicate technical findings, risks, and recommendations to both technical and non-technical audiences. Qualifications & Core Competencies Strong Analytical & Detail-Oriented Thinking The Technology Alignment Specialist must be able to assess complex IT environments, compare them against established standards, and identify potential gaps, inconsistencies, and risks. This requires: • Careful evaluation of infrastructure, security, configurations, and technical processes., • Strong attention to detail and the ability to identify inconsistencies or risks that may otherwise be overlooked., • Structured and methodical thinking when assessing environments and documenting findings., • Strong troubleshooting and problem-solving abilities., • The ability to translate assessment findings into clear, actionable recommendations. Strong analytical skills ensure technology alignment reviews are accurate, consistent, reliable, and actionable. Excellent Communication & Business Translation Skills Because this position bridges technical assessment and strategic decision-making, the Technology Alignment Specialist must communicate effectively with both technical teams and non-technical stakeholders. This includes: • Translating technical issues and risks into understandable business impact., • Clearly communicating priorities, risks, findings, and recommended improvements., • Collaborating effectively with Technology Service Delivery Managers, senior technical team members, service delivery teams, and clients. Strong Microsoft 365 / Entra ID skills • Microsoft 365 administration, • Entra ID / Azure AD, • MFA and Conditional Access, • Microsoft 365 licensing, • Exchange Online, • SharePoint and OneDrive, • Teams administration, • User/group administration, • Security defaults and identity configuration, • Hybrid/cloud identity concepts, • Microsoft Defender fundamentals Windows Server & Active Directory • Active Directory Users and Computers, • Group Policy, • DNS, • DHCP, • Domain Controllers, • NTFS/share permissions, • Windows services, • Event Viewer, • Server roles/features, • Certificate basics, • Windows Server patching, • Hyper-V fundamentals, • File servers, • Troubleshooting authentication problems Networking • TCP/IP, • Subnetting, • VLANs, • DHCP, • DNS, • NAT, • Routing, • Switching, • Firewall rules, • Site-to-site VPN, • Remote-access VPN, • Wi-Fi, • Public vs. private addressing, • Port forwarding, • Network segmentation Security • MFA, • EDR/MDR, • Antivirus, • Email security, • Phishing protection, • Least privilege, • Local administrator management, • Microsoft 365 identity security, • Firewall security, • Security patching, • Backup security, • Basic vulnerability remediation, • Risk identification Backup & Disaster Recovery • Image-based backups, • File-level backups, • Microsoft 365 SaaS backup, • Retention, • Recovery points, • Restore testing, • Offsite/cloud backup, • Disaster recovery concepts, • RPO/RTO fundamentals, • How to recognize an inadequate backup configuration RMM / Endpoint Management • RMM Systems, • Endpoint inventory, • Monitoring policies, • Alerting, • Patch management, • Software deployment, • Scripting/automation, • Windows services, • Endpoint security status, • Remote troubleshooting Automation ability would be a major plus. Documentation This is arguably one of the most important Technology Alignment Specialist skills. • Documenting findings, • Recording device/configuration information, • Updating client documentation, • Writing clear remediation recommendations, • Taking useful screenshots/evidence, • Maintaining standards/checklists, • Following established processes, • Keeping documentation consistent between clients, • Providing clear communication regarding technology changes that may affect team members or clients., • Maintaining thorough and accurate technical documentation. Strong communication ensures that technology alignment efforts result in measurable improvements rather than documentation alone. Key Responsibilities Technology Standards & Best-Practice Alignment • Partner with Technology Service Delivery Managers to develop, maintain, and continuously improve ActaMSP’s technology standards library., • Conduct regular assessments of internal technical tools and client technology environments., • Compare systems, configurations, tools, and processes against established ActaMSP technology standards and best practices., • Identify technology gaps, inconsistencies, risks, and opportunities for improvement., • Document findings and provide clear, actionable recommendations for remediation and improvement., • Assist Technology Service Delivery Managers with the development and maintenance of standardized client onboarding and offboarding checklists and documentation requirements., • Develop clear, step-by-step procedures for deploying and maintaining the ActaMSP technology stack., • Deploy ActaMSP-approved technology tools and solutions to appropriate client environments based on direction from the Technology Service Delivery Manager., • Work with Technology Service Delivery Managers to ensure the appropriate technology tools are deployed based on each client's needs and requirements., • Develop automated processes for deploying and maintaining technology-stack standards., • Identify opportunities to automate troubleshooting, documentation, remediation, and other recurring technical processes., • Leverage AI tools and technologies, where appropriate, to improve operational efficiency, consistency, documentation, troubleshooting, and service delivery., • Maintain, refine, and continuously improve ActaMSP’s technology standards and associated documentation., • Collaborate with senior technical team members to implement technology changes, improvements, and new standards., • Provide timely and thorough communication to affected team members when changes to tools, systems, standards, or processes may impact their work., • Some tasks performed will take place outside of normal business hours. What Success Looks Like A successful Technology Alignment Specialist helps create consistent, secure, well-documented, and supportable technology environments across ActaMSP and its clients. This individual proactively identifies opportunities for improvement, strengthens technology standards, increases automation, and ensures technical recommendations are clearly communicated and successfully implemented. \nCompany Description ActaMSP helps businesses leverage technology to improve performance, strengthen cybersecurity, increase efficiency, and support growth. We partner with business leaders to deliver managed IT services, cybersecurity solutions, and Executive Guidance through strategic technology planning. ActaMSP helps businesses leverage technology to improve performance, strengthen cybersecurity, increase efficiency, and support growth. We partner with business leaders to deliver managed IT services, cybersecurity solutions, and Executive Guidance through strategic technology planning.

Job DescriptionSummary Our client is a leading IT Solutions Company located in the Dallas, TX area (Richardson, TX)and they are in need of aIT Technical Support - Level 2+. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Manage projects from start to finish, • Have the ability to assist in these areas as well:, • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Working knowledge of PSA (ticketing) tools is aplus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Richardson, TX

Job DescriptionDescription: Job Summary: The IT Helpdesk Administrator serves as the first point of contact for technical support across StrideCare’s growing clinic network. This is a foundational role for a candidate early in their IT career who brings a strong technical base and a genuine commitment to learning. The Helpdesk Administrator resolves day-to-day end-user issues, supports standard platforms and devices, and works closely with the infrastructure team, with the opportunity to take on greater responsibility over time. Supervisory Responsibilities: N/A Essential Duties / Responsibilities: • Respond to support requests from staff via phone, email, ticketing system, and in person in a timely and professional manner., • Diagnose and troubleshoot issues across hardware, software, networking, and user accounts, escalating complex problems to senior team members as needed., • Set up, configure, and maintain end-user devices including laptops, desktops, printers, and mobile devices., • Manage user accounts, licensing, and access in Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, OneDrive) under the guidance of senior staff., • Support standard StrideCare platforms including Windows 11, Microsoft 365, Intune, and RingCentral phones., • Support the onboarding of newly acquired practices, including imaging and deploying devices, provisioning users, and assisting with on-site cutovers., • Document issues, resolutions, and procedures in the ticketing system and internal knowledge bases., • Follow up with staff to confirm issues have been fully resolved before closing tickets., • Participate in IT projects and initiatives as assigned., • Adhere to HIPAA regulations and security policies to maintain patient confidentiality and data security. Required Skills / Abilities: • A foundational understanding of computer hardware, software, and basic networking concepts., • Technical aptitude and a commitment to developing IT skills, whether gained through education, certifications, or hands-on experience., • Familiarity with Windows operating systems and the Microsoft Office suite (Outlook, Word, Excel, Teams, OneDrive)., • Strong customer service skills and the ability to support users across all levels of technical proficiency., • Clear written and verbal communication skills., • Ability to manage multiple priorities in a fast-paced environment., • A strong work ethic and the ability to take ownership of assigned tasks with minimal supervision. Requirements: Education and Experience: • Associate’s or bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience., • Exposure to Microsoft 365 administration (Entra ID, Exchange Online, SharePoint, Teams, Intune) preferred., • Experience troubleshooting computer hardware, printers, and network connectivity preferred., • Familiarity with help desk ticketing systems such as ManageEngine ServiceDesk Plus, and with ITIL practices preferred., • Exposure to RMM tools, MDM/Intune, remote support, or UCaaS platforms such as RingCentral, Zoom Phone, 8x8, or Vonage preferred., • Relevant certifications such as CompTIA A+, Network+, or Microsoft fundamentals preferred. Physical Requirements: • Ability to sit for extended periods while working at a computer., • Manual dexterity required for operating office equipment., • Availability to travel up to 25%, primarily to East Coast and Southern markets, with additional travel as the company expands. Interested in Joining Our Team? If you are interested in this position, please complete our Culture Index Survey as part of the application process. Step 1: Complete the Culture Index Survey: Culture Index Step 2: Submit your application for this position. *StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

Job DescriptionWho We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance. Primary Function As a Contact Center Administrator, you will provide day-to-day administration and support to analyze, troubleshoot, and develop operational functions of the RingCentral Contact Center platform that include the NICE In-Contact Proactive XS predictive dialer, ACD blending, Omnichannel functions and IVR scripting. You will lead the development of Omnichannel, IVR and dialer interaction for a high-volume contact center. The position is responsible for developing a deep and comprehensive understanding of multiple platforms including predictive, preview and automatic outbound dialing applications, inbound ACD (automatic call distribution), Omnichannel communication, call list management and testing compliance. A focus to create efficiency and effectiveness in systems management and performance, blending strategy and customer experience technology. Principal Duties • Support development of the RingCentral platform as a SME for inbound/outbound, Omnichannel strategies., • Develop a new daily download process for list management and load balancing from various CRM systems based on defined strategies to include an omnichannel strategy analytics., • Establish a working relationship with internal and external business partners to resolve critical enhancements, performance and downtime issues impacting the contact center., • Develop an expertise in the function and capabilities in multiple contact center systems., • Ensure system readiness each day of production reducing outages or delays to business processes., • Optimize outbound campaign technology attributes to ensure company and regulatory compliance., • Regular analysis of campaign results and call center KPI’s to create optimization of existing strategies using the RingCentral platform., • Support business growth with technology and strategy improvements in conjunction with company goals., • Monitor controls to ensure FDCPA and state calling compliance, TCPA, state and federal regulatory guidelines, • While working with internal audit and compliance teams when required., • Optimize call flows, ensuring adherence to defined company KPI’s for both Customer Service and Collections., • Schedule flexibility, especially during the launch of new projects or the deployment of new software updates to the organization., • Develop an expertise in Salesforce to create and establish improved agent experience opportunities with RingCentral Omnichannel customer communication., • Performs related duties as assigned by supervisor. Education and Experience Requirements • High school diploma or equivalent., • Bachelor’s degree preferred., • Experience implementing omni-channel strategies for outbound contact to include IVR, SMS, Email and Chatbot., • Experience in Contact Center Studio, Salesforce, MAXagent script development, deployment, and troubleshooting., • 5+ years of experience in a contact center environment; experience in mortgage collections and customer service preferred., • 3+ year previous experience in a dialer administration/analyst/development role., • 1+ years of experience with Microsoft SQL Server and ability to write basic SQL statements., • Experience with Ring Central Contact Center platform and some working knowledge of cloud-based platforms. Knowledge, Skill, and Ability Requirements • Demonstrated knowledge and understanding of call center KPI metrics., • Knowledge and understanding of call center compliance and controls around FDCPA, TCPA, state and federal regulatory guidelines., • Excellent time management and organizational skills., • Strategic and independent thinker., • Strong problem solving and analytical skills with attention to detail., • Proficiency with Microsoft Office software, specifically Excel., • A solid work ethic, high integrity, a positive attitude, and strong attention to detail. Additional Information: While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement. Why Newrez We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self. Company Benefits: We offer benefits, programs, and perks that support you in every aspect of your life. Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave Adoption Assistance Tuition & Certification reimbursement Employee Mortgage Loan Program The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference. 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception) Matching Gifts Program - dollar-for-dollar up to $1,000 Access to grants, nonprofit resources, and volunteer opportunities More than $6,000,000 donated since 2020 1 in 5 employees participates in at least one Employee Resource Group (ERG) Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

Job Description IT Support Specialist II (Tier 2) StoneGate Senior Living Lewisville, TX StoneGate Senior Living in Lewisville, TX is seeking a knowledgeable and customer-focused IT Support Specialist II (Tier 2) to join our IT team. This position serves as the primary escalation point for Tier 1 support and is responsible for troubleshooting and resolving advanced technical issues across our cloud-based environment. The ideal candidate will have experience supporting Microsoft 365, Microsoft Entra ID, Microsoft Intune, Azure services, and Google device administration. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to succeed in a fast-paced healthcare environment. Key Responsibilities: Provide Tier 2 technical support and resolve escalated incidents from the Service Desk team. Troubleshoot and support Windows 10/11 devices, printers, VoIP systems, and business-critical applications. Administer and support Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint. Manage user accounts, security groups, licensing, Conditional Access policies, and Multi-Factor Authentication (MFA) within Microsoft Entra ID. Administer and support Microsoft Intune, including device enrollment, application deployment, compliance policies, configuration profiles, and endpoint troubleshooting. Administer and support Google Admin Console, including ChromeOS device support. Manage endpoint lifecycle activities including provisioning, deployment, replacement, and retirement of devices. Perform routine system maintenance, software updates, patch management, and endpoint compliance monitoring. Troubleshoot authentication, device enrollment, connectivity, and cloud-service-related issues. Document troubleshooting steps, solutions, and procedures within the Matrix42 ticketing platform. Provide remote and occasional on-site support using approved remote support tools. Collaborate with vendors, business departments, and senior IT staff to resolve complex issues. Contribute to knowledge base documentation and continuous process improvement initiatives. Mentor Tier 1 technicians and assist with technical development and troubleshooting best practices. Participate in an on-call rotation for critical support incidents. Required Qualifications: 3+ years of IT support experience, including at least 1 year in a Tier 2 Helpdesk, Service Desk, or Desktop Support role. Strong experience administering and supporting: Microsoft 365 Microsoft Entra ID Microsoft Intune Windows 10 and Windows 11 Networking fundamentals (DNS, DHCP, TCP/IP, VPN) Experience managing user provisioning and deprovisioning, licensing, group memberships, Conditional Access policies, and MFA. Experience with endpoint management, software deployment, and device compliance through Intune. Familiarity with Google Admin Console. Experience working with ticketing systems and documenting support activities. Strong troubleshooting and problem-solving abilities. Excellent verbal and written communication skills. Exceptional customer service skills and a customer-first mindset. Ability to prioritize multiple tasks and work effectively in a fast-paced environment. Positive attitude, strong work ethic, and willingness to learn. Ability to work independently and collaboratively within a team environment. High School Diploma or equivalent. Preferred Qualifications: Associate's degree in Information Technology, Computer Science, or a related field. Microsoft Certified: Azure Fundamentals (AZ-900). Microsoft 365 Certified: Endpoint Administrator Associate. Microsoft Certified: Identity and Access Administrator (SC-300). CompTIA A+, Network+, or Security+ certifications. Experience supporting healthcare organizations and HIPAA-regulated environments. Experience administering Chrome Enterprise devices. Familiarity with ITIL practices and service management methodologies.

Job DescriptionJob Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities This role is expected to be able to resolve the following technical issues with little or no assistance: • Workstation operating system issues of any kind., • Printer issues of any kind., • Standard business application (Office, etc.) issues of any kind., • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance., • Server issues of any kind., • Networking issues of any kind., • Escalation point for technicians Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations. Job Qualifications • Willing to work full-time on-site, either at the company office or client locations as required., • Experience with Windows and Mac OS troubleshooting., • Experience with Server 2016 through 2025., • Experience with VMWare and Hyper V Virtualization., • Experience supporting M365 and Azure., • Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels., • Minimum of five years experience in IT Support or a similar role., • Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting., • Advanced understanding of managing, and troubleshooting networks., • Advanced understanding of virtualized environments., • Experience with Managed Service Providers (MSPs) is highly desirable., • Active Network Certifications are preferred., • Valid driver's license, vehicle insurance, and access to a vehicle for client visits.Job KPIs, • CSAT: Scores filled out by clients using the rating system in tickets., • Quality Score: Assessments performed by the training and quality team., • Utilization: Hours entered into tickets in the ticketing system., • Hours / Ticket: Average number of hours entered per service ticket., • First-touch closed: Tickets completed with one time entry.Compensation Pay rates ranges from $37.95/hour up to $42.90/hour and may vary by experience and location. Benefits • Medical Insurance Plan, • Dental & Vision, • Life Insurance, • Disability Coverage, • Paid Time Off (starts at 15 days per year), • Maternity/Paternity Leave, • Paid US Holiday, • Retirement Plan, • Salary Advancement/Loan, • Health & Wellness Program, • Company-paid training and certification, • Supplemental Life Insurance (Employee-paid), • Supplemental Health Plans (Employee-paid)Fraud Alert – Recruitment Scams Intelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS channels. • ITS does not request payment or financial information at any stage of the hiring process., • Sensitive personal information (e.g., Social Security numbers) will not be requested prior to a formal offer., • We have become aware of fake profiles on LinkedIn, Facebook, and other social media platforms impersonating our employees and falsely claiming to represent our company. Please exercise caution when interacting with these accounts., • If you receive suspicious messages or requests, do not engage. Report them to careers@itsasap.com., • All verified job openings are posted here: https://www.itsasap.com/job-openingsSkip the wait, fast-track your application and jump straight into your next big opportunity. Start your instant interview now: PRE-RECORDED VIDEO INTERVIEW

Job Description Job description Our client is seeking an experienced Network Administrator to join our growing team. In this role, you will be responsible for actively managing and enhancing our network infrastructure, ensuring its reliability, security, and optimal performance. You will work collaboratively with our IT support, security, and operations teams to develop and implement innovative solutions that meet the evolving needs of our business. The ideal candidate has a strong technical background in network administration and security, with extensive experience managing firewalls, SD-WAN, and connectivity across multiple locations. You should possess excellent problem-solving and analytical skills, with the ability to proactively identify and resolve complex network issues. In addition, you should have strong communication and interpersonal skills, allowing you to work effectively with cross-functional teams. If you are a highly motivated and experienced network engineer looking for an exciting opportunity to drive the growth and development of our network capabilities, we encourage you to apply for this position. We offer competitive salary and benefits packages, as well as opportunities for advancement and professional development. In this role, your primary responsibilities will include: • Actively manage and maintain the company's Fortinet firewall and SD-WAN solutions to ensure network security and reliability., • Manage connectivity across our 600+ locations, including configuring and troubleshooting routers, switches, and access points., • Lead network infrastructure projects, such as upgrades, migrations, and expansions, to enhance the overall efficiency and performance., • Monitor network performance, analyze traffic patterns, and implement proactive measures to identify and resolve issues., • Collaborate closely with cross-functional teams, including IT support, security, and operations, to ensure the seamless operation of the network. Job Requirements: • Bachelors degree in Computer Science, Information Technology, or a related field., • At least 5 years of hands-on experience in network administration or a related field, with a focus on managing firewalls and SD-WAN solutions., • Strong expertise in Fortinet firewall and SD-WAN solutions, including configuration, maintenance, and troubleshooting., • Proven experience in managing connectivity across multiple locations, including routers, switches, and access points., • Familiarity with cloud networking technologies, such as AWS or Azure., • Proficient knowledge of LAN and WAN networking technologies, protocols, and hardware, including switches, routers, firewalls, and load balancers., • Strong understanding of TCP/IP, DNS, DHCP, VPN, and other network protocols., • Excellent troubleshooting skills and the ability to provide effective solutions., • Exceptional communication and interpersonal skills to work effectively with cross-functional teams., • Ability to work independently and as part of a team., • Strong problem-solving and analytical skills., • Adept at managing multiple projects and prioritizing tasks effectively. Desirable Skills: • Experience with Network Automation and Orchestration, • Familiarity with Cloud Networking and Virtualization, • Knowledge of intrusion detection and prevention systems, vulnerability scanners, and endpoint protection, • Proven leadership skills to manage projects, mentor junior staff, and collaborate effectively with other teams, • Ability to work under pressure and handle multiple tasks simultaneously\nCompany Description RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement. Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth. RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement.\r\n\r\nVoted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. \r\n\r\nRightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.

Job DescriptionDescription: Job Summary: The IT Systems Administrator supports and maintain a hybrid IT environment including on-premises infrastructure, Microsoft Azure, and Microsoft 365. This role is hands-on and execution-focused, supporting both systems operations and end-user needs in a collaborative team environment. The Systems Administrator works under the direction of the Infrastructure Manager and supports ongoing operations, clinic expansions, and acquisition-related initiatives. This role requires solid technical fundamentals, good judgment, and the ability to work independently within established standards and processes. This position is part of a collaborative IT team where working helpdesk tickets is a core responsibility. Team members regularly support end users and interact directly with internal staff, clinic personnel, and vendors as part of normal operations. Supervisory Responsibilities: The Systems Administrator provides guidance, mentorship, and technical oversight, ensure tasks are completed accurately, and assist in troubleshooting complex issues. They help enforce IT policies, maintain accountability, and support the professional development of team members. Essential Duties / Responsibilities: Systems & Identity Support • Administer and support Active Directory (on-premises) and Azure / Entra ID environments, • Support Microsoft 365 services including Exchange Online, SharePoint, and OneDrive, • Perform routine user lifecycle tasks, permissions management, and troubleshooting, • Execute production changes with approval and guidance from senior staff Infrastructure & Virtualization • Support virtual servers in on-premises and Azure environments, • Assist with provisioning, configuration, patching, and monitoring of systems, • Troubleshoot server and infrastructure-related issues escalated from helpdesk Network & Clinic Support • Assist with deployment and support of network infrastructure at clinic locations, • Perform basic configuration and troubleshooting on network equipment (e.g., Ubiquiti), • Escalate complex network issues appropriately while continuing to build proficiency Acquisitions & Integrations • Participate in technical discovery for acquired companies under guidance, • Document infrastructure, applications, identity, and network components, • Assist with execution of migration and integration tasks as assigned, • Identify risks, unknowns, and dependencies and communicate them clearly, • Security & Operations, • Follow established security policies and controls, • Work with endpoint security, monitoring, and awareness tools, • Understand and respect the importance of cybersecurity practices in daily operations Collaboration & Professionalism • Share knowledge and documentation with the team, • Assist teammates as needed; contribute to a collaborative, non-siloed environment, • Communicate clearly and professionally with users and stakeholders, • Adapt to shifting priorities and raise concerns when workload conflicts arise Required Skills / Abilities: • Understanding of security best practices and data protection, • Strong problem-solving and analytical skills, • Excellent communication and interpersonal skills, • Ability to manage multiple priorities in a fast-paced environment, • Strong communication and collaboration skills Education and Experience: • Experience supporting:, • Active Directory (on-prem), • Azure / Entra ID, • Microsoft 365 (Exchange Online, SharePoint, OneDrive), • Experience with Windows server administration and virtualization, • Foundational networking knowledge (routing, switching, VLAN concepts) Work Model & Travel • In-office role, • 25% travel related to clinic builds or acquisitions (company-paid), • Occasional after-hours work during planned maintenance or migrations *StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences. Interested in Joining Our Team? If you are interested in this position, please complete our Culture Index Survey as part of the application process. Step 1: Complete the Culture Index Survey: Culture Index Step 2: Submit your application for this position. Requirements: • Ability to sit for extended periods while working at a computer., • Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines)., • Ability to lift and carry up to 20 pounds occasionally., • Visual acuity is required to perform tasks involving computer screens and paper documents., • Ability to move around the office to access files, office machinery, and other equipment. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

Job DescriptionOur Client, an IT Services and Consultant company, is looking for a SnapLogic Platform Administrator / Integration Engineer for their Coppell, TX/Hybrid location. Responsibilities: • Platform Administration, • Administer and maintain SnapLogic environments across Development, QA, UAT, and Production., • Configure and manage Cloudplex and Groundplex environments., • Manage Org settings, project spaces, shared folders, accounts, and environment configurations., • Perform platform upgrades, patch deployments, and quarterly releases., • User & Security Management:, • Create and manage users, groups, roles, and access permissions., • Implement RBAC, SSO, MFA, and API authentication policies., • Manage certificates, tokens, service accounts, and secure connections., • Ensure compliance with organizational security standards and audit requirements., • Monitoring & Production Support:, • Monitor Snaplex health, pipeline executions, and task schedules., • Investigate and resolve platform incidents, connectivity issues, and pipeline failures., • Support 24x7 production operations and on-call activities., • Perform root cause analysis (RCA) and preventive maintenance., • Deployment & Release Management:, • Deploy and migrate pipelines across environments., • Coordinate change management and release activities., • Develop deployment schedules and maintain release documentation., • Validate platform readiness before production implementation., • Performance Optimization:, • Monitor CPU, memory, disk utilization, and pipeline performance., • Analyze bottlenecks and optimize SnapLogic pipelines and tasks., • Ensure platform scalability, reliability, and high availability., • Governance & Documentation:, • Establish naming standards, operational procedures, and platform best practices., • Maintain knowledge repositories, SOPs, and architecture documentation., • Support audits and compliance reviews., • Stakeholder Management:, • Collaborate with developers, architects, infrastructure teams, and vendors., • Coordinate with SnapLogic support for product issues and enhancements., • Provide technical guidance and operational support to project teams. Requirements: • Years of Experience: 18.00 Years of Experience Why Should You Apply? • Health Benefits, • Referral Program, • Excellent growth and advancement opportunities`

Job DescriptionSummary Our client is a leading IT Solutions Company located in the Dallas, TX area (Richardson, TX) and they are in need of a IT Technical Support - Level 2+. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Manage projects from start to finish, • Have the ability to assist in these areas as well:, • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Working knowledge of PSA (ticketing) tools is a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Job Summary: As a Pearson VUE Test Administrator, you will play a crucial role in ensuring the smooth operation of our testing center by providing excellent customer service, overseeing exam sessions, and upholding strict security measures. You will be responsible for efficiently managing a high volume of walk-in appointments, verifying candidate identification, and closely monitoring exam sessions to maintain integrity and security standards. Key Responsibilities: Customer Service: • Greet candidates warmly and assist them with any inquiries or concerns in a friendly and professional manner., • Provide guidance to candidates regarding exam procedures, policies, and technical requirements., • Address candidate issues promptly and effectively to ensure a positive testing experience. Appointment Management: • Efficiently handle a high volume of walk-in appointments, approximately 80 per day, while maintaining organization and adherence to scheduling protocols. Candidate Verification: • Verify candidate identification documents according to Pearson VUE's strict guidelines and procedures., • Ensure the accuracy of candidate information and registration details in the Pearson VUE system. Exam Monitoring: • Conduct thorough pre-exam checks to ensure the testing environment meets Pearson VUE's standards for security and comfort., • Monitor exam sessions closely to prevent cheating or misconduct, while also maintaining a supportive and non-intrusive presence., • Respond promptly to any irregularities or technical issues that may arise during exams, following established protocols for resolution. Administrative Tasks: • Maintain accurate records of candidate attendance, exam sessions, and any incidents or concerns that occur during testing., • Complete administrative tasks such as processing candidate registrations, payments, and reports as required by Pearson VUE protocols. Qualifications: • High school diploma or equivalent; bachelor's degree preferred., • Previous experience in customer service, administration, or a related field is desirable., • Strong interpersonal skills and the ability to communicate effectively with diverse individuals., • Attention to detail and the ability to follow strict procedures and guidelines., • Proficiency in basic computer skills and familiarity with office software applications., • Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously., • Willingness to adhere to Pearson VUE's code of conduct and uphold the integrity of the testing process. Working Conditions: • This position requires standing for extended periods and walking the office periodically., • Flexible scheduling may be required, including evenings and weekends, to accommodate peak testing times and candidate availability. Note: This job description is intended to outline the general responsibilities and qualifications for the Pearson VUE Test Administrator position. Specific duties and requirements may vary depending on the testing center location and organizational needs.

Job Description POSITION SUMMARY We are seeking an experienced Senior Salesforce CRM Developer to serve as a technical leader on our Salesforce platform. In this role, you will own the architecture and delivery of complex enhancements, drive platform strategy, and serve as a subject matter expert across CRM development and integration. The ideal candidate brings deep hands-on Salesforce development expertise, a strong command of Salesforce Connect and external data integration patterns, and a track record of delivering enterprise-grade solutions in collaboration with cross-functional teams. CORE RESPONSIBILITIES Platform Development & Architecture • Architect, develop, and deploy sophisticated Salesforce solutions including Apex, Lightning Web Components (LWC), platform events, and custom APIs., • Design and implement StoreConnect integrations for an e-commerce environment, ensuring seamless data flows between the storefront, Salesforce core, and downstream systems., • Design and implement Salesforce Connect integrations using OData protocols and External Objects to surface real-time external data within Salesforce without data replication., • Evaluate and recommend integration patterns — Salesforce Connect, REST/SOAP APIs, middleware platforms, or ETL — based on data volume, latency, and business requirements., • Lead end-to-end enhancement projects, including requirements gathering, solution design, development, testing, and production deployment. AI & Emerging Technology • Evaluate and pilot Salesforce AI capabilities including Agentforce and Data Cloud, identifying opportunities to automate workflows and surface intelligent insights across subsidiaries., • Stay current on Salesforce releases and the broader platform roadmap; assess feature impact on existing configurations, customizations, and integrations tri-annually and communicate findings to stakeholders. Integration & Data Governance • Manage and optimize integrations between Salesforce and third-party enterprise systems (NetSuite ERP, billing, marketing platforms, etc.)., • Oversee data governance practices including data quality, deduplication, migration, and access controls., • Lead platform health reviews, proactively identify technical debt, and champion continuous improvement initiatives. Leadership & Collaboration • Serve as a technical mentor to junior and mid-level developers, conducting code reviews and establishing development standards., • Partner with architects, business analysts, and stakeholders to translate complex business processes into scalable, maintainable platform solutions., • Support administrative controls such as role configuration and user account setup on an as-needed basis to supplement the Salesforce Administrator function. QUALIFICATIONS Required Experience: • Bachelor’s degree in computer science, engineering or related field (or equivalent experience)., • 5+ years of hands-on Salesforce development experience, with at least 2 years in a senior or lead capacity., • Advanced proficiency in Apex, SOQL/SOSL, Lightning Web Components, and declarative automation tools (Flow, etc.)., • Demonstrated experience with Salesforce Connect, including configuration of external data sources, OData adapters, and External Objects., • Strong understanding of integration architecture — REST/SOAP APIs, platform events, change data capture, and middleware tools., • Deep knowledge of the Salesforce security model, sharing architecture, and governor limits., • Experience with DevOps tooling and CI/CD pipelines (Salesforce CLI, Gearset, Copado, or equivalent)., • Proven ability to lead technical projects and communicate effectively with both technical and non-technical stakeholders. Preferred Background: • Salesforce Certified Platform Developer II; additional certifications strongly preferred (Administrator, Integration Architecture Designer, Sales/Service Cloud Consultant, etc.)., • Experience with Salesforce Connect custom adapters using Apex Connector Framework for non-OData sources., • Familiarity with CPQ, Revenue Cloud, Experience Cloud, Service Cloud or Marketing Cloud., • Exposure to enterprise integration platforms such as MuleSoft, Boomi, Informatica, or Workato., • Experience in agile/scrum environments with formal sprint and backlog management.

Job DescriptionCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients. Description: Job Title: Principal Consultant Work Location & Reporting Address: Plano, TX 75024 (Hybrid for now but may be changed to Full onsite in the near future) Vendor Rate: * Contract duration: 6 Target Start Date: 01 Sep 2026 Does this position require Visa independent candidates only? Yes Interview Process (Is face to face required?) No Job Details: Minimum years of experience required: 9 years Certification needed: No Must Have Skills: "Strong knowledge of IBM z/OS Storage Management. "Hands-on experience with Hitachi Disk Storage (HDS/VSP, USP, VSP G Series). "Experience administering IBM Virtual Tape System (VTS) or Virtual Tape Library (VTL). "Strong understanding of DFSMS, SMS, Client routines, and Storage Groups. "Experience with DASD management, allocation, migration, and performance tuning. "Knowledge of backup and recovery processes for mainframe storage environments. "Experience with storage monitoring and capacity planning. Nice to Have Skills: "Coordinate storage-related software and hardware upgrades. "Troubleshoot storage incidents and resolve complex production issues. "Work closely with system programmers, application teams, and infrastructure teams during project implementations. "Create and maintain technical documentation, operational procedures, and storage standards. "Ensure compliance with enterprise security, audit, and operational policies. "Participate in on-call production support and maintenance activities as required. Detailed Job Description: Job Responsibilities "Administer and support IBM mainframe storage infrastructure in a 24x7 enterprise environment. "Manage and maintain DASD storage using Hitachi Disk Storage (HDS/VSP) and related storage subsystems. "Configure, monitor, and troubleshoot Virtual Tape Systems (VTS/VTL) and physical tape environments. "Perform storage allocation, provisioning, migration, and reclamation activities. "Administer and support DFSMS, SMS policies, Client routines, and storage groups. "Monitor storage utilization, perform capacity planning, and recommend storage optimization strategies. "Support backup, recovery, replication, and disaster recovery activities. "Perform storage performance analysis and tuning to ensure optimal system performance. "Coordinate storage-related software and hardware upgrades. "Troubleshoot storage incidents and resolve complex production issues. "Work closely with system programmers, application teams, and infrastructure teams during project implementations. "Create and maintain technical documentation, operational procedures, and storage standards. "Ensure compliance with enterprise security, audit, and operational policies. "Participate in on-call production support and maintenance activities as required. Experience level "12 years of professional work experience as a Mainframe Storage administrator. Technical key skills (Mandatory skills) "Strong knowledge of IBM z/OS Storage Management. "Hands-on experience with Hitachi Disk Storage (HDS/VSP, USP, VSP G Series). "Experience administering IBM Virtual Tape System (VTS) or Virtual Tape Library (VTL). "Strong understanding of DFSMS, SMS, Client routines, and Storage Groups. "Experience with DASD management, allocation, migration, and performance tuning. "Knowledge of backup and recovery processes for mainframe storage environments. "Experience with storage monitoring and capacity planning. "Understanding of disaster recovery (DR) and business continuity processes. "Strong troubleshooting and problem-solving skills in enterprise production environments. "Experience working with IBM utilities and storage-related system tools. "Good understanding of JCL and TSO/ISPF. Custom Fields: Name: Intake Call Requested Value: true Name: Intake Call Completed Value: true EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Job DescriptionSystems Engineer - Enterprise Storage & Kubernetes Job Number: 26-01101 Use your skills where innovative technology solutions begin. ECLARO is looking for a Systems Engineer - Enterprise Storage & Kubernetes for our client in Richardson, TX. ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity! Position Overview: • A high-caliber Senior Storage Engineer / Infrastructure Architect with deep expertise in enterprise-grade NetApp storage systems and containerized environments., • Responsible for the architectural design, provisioning, management, and troubleshooting of a high-performance private cloud storage infrastructure., • The ideal consultant will bridge the gap between traditional enterprise storage and modern cloud-native orchestration, specifically leveraging NetApp Trident to provision and manage persistent storage for Red Hat OpenShift clusters. Responsibilities: • Storage Architecture & Administration:, • Hardware Lifecycle Management: Configure, provision, optimize, and maintain NetApp All-Flash FAS (AFF) systems, including legacy and modern architectures: AFF A300, A800, A900, next-generation A30, A90, and high-end A9K storage arrays., • OS Maintenance: Manage NetApp ONTAP configurations, upgrades, aggregate creation, SVM setups, and volume management tailored for multi-tenant private clouds., • Performance Tuning: Monitor and optimize IOPS, throughput, and latency across diverse storage protocols (NFC, SMB, iSCSI, and NVMe-over-Fabrics)., • Cloud-Native Storage Integration:, • Dynamic Orchestration: Serve as a subject matter expert for NetApp Trident, managing CSI (Container Storage Interface) driver installation, upgrades, and complex storage class definitions., • OpenShift Integration: Architect and maintain persistent storage solutions for stateful applications running inside Red Hat OpenShift bare-metal or private cloud deployments., • Data Management: Understand and implement automated snapshotting, backup rules, clones, and disaster recovery strategies using Trident and ONTAP workflows for containerized applications., • Troubleshooting & Operations:, • Root Cause Analysis: Diagnose and resolve complex storage bottlenecks, connection drops, and configuration drift occurring between the OpenShift node layer and the NetApp fabric., • Resiliency Testing: Conduct routine failover and high-availability testing to ensure uninterrupted data access for mission-critical applications., • Collaboration: Partner with DevOps, Virtualization, System Administration, and Security teams to ensure storage deployments adhere to strict enterprise performance and compliance mandates. Required Qualifications: • NetApp Expertise: Minimum of 5+ years of hands-on experience managing NetApp AFF arrays, with specific operational knowledge of A300, A800, A900, A30, A90, and A9K models., • Kubernetes/OpenShift Mastery: Proven track record of managing enterprise workloads on Red Hat OpenShift (RHOCP) within private cloud boundaries., • Trident Proficiency: Deep expertise in NetApp Astra Trident, including setting up backend configurations, provisioning Persistent Volumes (PVs), and writing custom Storage Classes., • Networking Protocol Depth: Comprehensive understanding of storage networking protocols (FCP, iSCSI, NFSv3/v4) and general SDN concepts within OpenShift., • Linux Infrastructure: Strong background in Linux systems administration (specifically RHEL/CoreOS), including kernel storage parameters, multipathing (DM-Multipath), and storage drivers. Preferred Qualifications: • NetApp Certified Implementation Engineer (NCIE) or NetApp Certified Data Management Administrator (NCDA), • Red Hat Certified Specialist in OpenShift Administration or Certified Kubernetes Administrator (CKA), • Automation proficiency using Ansible, Terraform, or Python for infrastructure-as-code (IaC) provisioning. If hired, you will enjoy the following ECLARO Benefits: • 401k Retirement Savings Plan administered by Merrill Lynch, • Commuter Check Pretax Commuter Benefits, • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Lisa Pelletier Lisa.Pelletier@eclaro.com 646-695-2949 Lisa Pelletier | LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Job DescriptionIAM L2 Engineer / Administrator Summary Administer and support IAM, IDM, Active Directory, SSO, and access governance solutions by troubleshooting complex issues, managing integrations, and implementing security controls. Drive operational excellence through automation, process improvements, and collaboration with security, infrastructure, and application teams. Responsibilities • Administer IAM/IDM platforms, Active Directory, SSO, authentication, authorization, and access provisioning solutions across the enterprise environment., • Troubleshoot IDM, integration, authentication, and authorization issues, perform root cause analysis, and drive issues through resolution., • Collaborate with Information Security, IT teams, business stakeholders, and vendors to implement security requirements and support IAM initiatives., • Conduct system testing, validate implementations, maintain technical documentation, and support disaster recovery and patch management activities., • Develop automation solutions, improve IAM processes, and support user lifecycle management, access governance, and compliance requirements., • Design and implement SSO enhancements, security improvements, and operational efficiencies to improve user experience and strengthen access controls.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Site Reliability Engineer – Storage Platforms to design, implement, and support Software Defined Storage (SDS) and Kubernetes platforms in a private cloud environment. This role focuses on scalability, resilience, automation, and performance using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of Software Defined Storage, Kubernetes, and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities • Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions within ITIL methodology., • Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn)., • Build self-service storage workflows for Kubernetes CSI and OpenStack consumers (VM and Baremetal)., • Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation., • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback., • Build observability, alerting, and auto-remediation using GitOps and tools such as Prometheus, Loki, and Grafana., • Architect and maintain high availability, disaster recovery, and scale-out infrastructure., • Develop and review high-level and low-level design documents for storage infrastructure, • Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems., • Participate in on-call rotations, incident response, and root cause analysis., • Collaborate globally on change management, documentation, and operational best practices. Minimum Qualifications • 6+ years of experience managing enterprise storage and Kubernetes platforms on Linux., • Strong hands-on experience with SDS solutions (Ceph, Longhorn) and storage migrations from legacy systems., • Experience with block, file, and object storage, including Fibre Channel and IP-based protocols., • Experience with NVMe-oF or iSCSI fabrics., • Expert knowledge of Kubernetes and Linux systems (Ubuntu, RHEL/CentOS)., • Proficiency with Infrastructure-as-Code (IaC) (Ansible, Terraform)., • Strong scripting skills in Python and Bash (Golang (GO) a plus)., • Strong working knowledge of Enterprise DNS and integrations with Kubernetes, • Experience operating 24x7 mission-critical production environments., • Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack)., • Strong written and verbal communication skills., • Proficiency with Git, CI/CD pipelines, and automated testing frameworks, • Ability to write technical documentation and contribute to community wikis or knowledge bases., • Bachelor's degree in computer science or equivalent professional experience. Preferred Qualifications • OpenStack Cinder multi-backend administration., • Backup platforms (Rubrik)., • Understanding of CIS/NIST security and infrastructure lifecycle management., • ITIL Foundation/advanced certifications in support of ITSM standard methodology., • Background in telco, edge cloud, or large enterprise environments., • CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS) or Red Hat specialist in Ceph Storage Administrator (EX125) certifications., • Master's degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What You'll Get • A collaborative team that's deeply invested in infrastructure excellence., • Complex technical challenges that require creative, scalable solutions., • The opportunity to shape a next-generation private cloud platform-built reliability., • Access to the latest tools, frameworks, and upstream project developments. Skills and Attributes: • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions., • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders., • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices. Work Location: This role is hybrid. 3 days a week (T, W, TH) in our Dallas office is required. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $90,700—$252,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job Description Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success. Job Title: Lead – Container Platform Operations Work. Location(s): Richardson, TX 75082 Years of experience : 8+ Yrs Detailed Job Description : We are looking for a seasoned and motivated Lead to drive our Container Platform Operations with a primary focus on Google Kubernetes Engine (GKE). The ideal candidate will have 8+ years of extensive experience working with Kubernetes and associated DevOps tools. As a Lead, you will oversee the management, monitoring, and optimization of containerized environments, ensuring high availability and performance across CI/CD pipelines and monitoring solutions. You will lead shifts in a 24/7 operational environment, working closely with cross-functional teams and leveraging core ITIL concepts to provide structured operations support and incident management. Key Responsibilities: · Lead and manage container platform operations centered on GKE and Kubernetes environments, ensuring operational excellence. · Architect, deploy, troubleshoot, and maintain Kubernetes clusters and related infrastructure components. · Drive automation through Jenkins and GitLab pipelines integrating with Kubernetes for seamless CI/CD workflows. · Implement and maintain GitOps methodologies using Argo CD and Flux CD for continuous delivery and declarative deployments. · Monitor container and infrastructure health using Prometheus and Grafana; set up alerting and dashboards to proactively resolve issues. · Utilize New Relic for application performance monitoring and infrastructure insights. · Administer UNIX/Linux environments and utilize Vi editor for scripting, automation, and operational support. · Collaborate with development, security, and QA teams to enforce best practices and improve platform stability. · Lead and coordinate operations across morning and second shifts, ensuring 24/7 coverage and incident management, including on-call support. · Work in a structured operations environment using JIRA boards, managing user stories, and following core ITIL processes for incident, problem, and change management. · Automate and deploy infrastructure or applications using Ansible. · Apply networking knowledge around public/private IPs, intranet/internet, ingress controllers, and load balancers (application and network level). · Mentor junior engineers and contribute to architecture & process improvements. · Document operational processes, SOPs, and knowledge base updates. Required Skills & Experience: · Minimum 8 years of hands-on experience in Kubernetes container platform management and operations, primarily using GKE. · Deep understanding of Kubernetes core concepts including deployments, services, ingress, secrets, config maps, and networking. · Proficiency in CI/CD automation with Jenkins and GitLab pipelines. · Experience with GitOps workflows using Argo CD and Flux CD. · Skilled in UNIX/Linux system administration and comfortable using the Vi editor for scripting and troubleshooting. · Strong observability expertise with Prometheus, Grafana, and New Relic monitoring tools. · Proven ability to lead and manage operational shifts, providing 24/7 support coverage including on-call duties. · Working knowledge of ITIL core concepts and operations environment tools, including JIRA and user story management. · Strong shell scripting or Python scripting skills for automation and troubleshooting. · Hands-on experience with Ansible for automation and deployments. · Solid networking knowledge related to public/private IPs, intranet/internet access, ingress controllers, and load balancers at application and network levels. · Strong problem-solving and troubleshooting capabilities with production incident resolution expertise. · Excellent communication, leadership, and collaboration skills to manage distributed teams and escalations. Preferred Qualifications: · Certifications such as Certified Kubernetes Administrator (CKA). · Familiarity with container security best practices (RBAC, network policies, secrets management). · Experience with Infrastructure as Code (IaC) tools like Terraform and Helm. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Job Description Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: The Senior Technical Administrator is responsible for the reliability, security, and performance of core Servicing Platforms used across the organization. This role provides advanced technical support, performs system configuration and administration, and partners with business and technology teams to enhance system capabilities. The administrator ensures platforms operate efficiently, remain compliant with company and regulatory requirements, and support business needs across auto finance servicing operations. Essential Duties and Responsibilities: Administer, configure, and maintain enterprise Servicing Systems (e.g., Loan Manager, Defi Servicing, Salesforce, SharePoint, infrastructure platforms). Provide Tier 2/3 technical support, diagnosing and resolving complex system issues with a customer-focused approach. Perform routine system health checks, audits, backups, and performance monitoring to proactively identify and resolve issues. Manage user access, permissions, and role-based controls in alignment with security and data privacy standards. Collaborate with Servicing, Originations, Dealer Services, Accounting, and Compliance teams to understand needs and implement operational system improvements. Coordinate with vendors on enhancement requests, testing, deployment activities, and ongoing platform support. Create and maintain documentation for configurations, processes, and troubleshooting; mentor junior administrators and analysts. Support system updates, releases, and compliance initiatives (SOX, PCI-DSS, audits) while identifying opportunities to automate or streamline workflows. Perform additional duties as business needs evolve. Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Experience: Minimum of 3 years of experience in a technical, administrative, or related business systems role Hands-on experience with system administration, configuration, access control, and platform maintenance. Experience supporting enterprise systems in financial services or auto lending is preferred. Prior experience developing system documentation, training materials, or knowledge-base content is a plus. Relevant technical certifications are preferred. Education: Bachelor’s degree in STEM, Business, or a related field; equivalent professional experience may substitute. Skills Required: Strong technical troubleshooting and analytical skills, with the ability to diagnose and resolve complex system issues. Intermediate knowledge of enterprise platforms, administrative tools, user provisioning, identity management, and role-based access controls. Experience creating workflows, process automations, and clear documentation for systems and procedures. Effective written and verbal communication skills, including the ability to explain technical concepts to non-technical users. Proven ability to collaborate with IT, Security, and cross-functional teams in a fast-paced environment; customer-focused mindset. Strong time management and task prioritization skills; experience working in or supporting Agile methodologies is preferred Overtime required – Occasional Travel 0-10% - as required on an as needed basis. Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons. An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Job Description The Director of Sales Effectiveness reports directly to the Chief Commercial Officer (CCO) and is responsible for building, managing, and continuously improving the systems, processes, tools, training, analytics, and performance management capabilities that enable the Medix sales organization to achieve its commercial objectives. This role serves as a strategic partner to the CCO and sales leadership team, translating commercial strategy into actionable sales processes, measurable performance expectations, and scalable infrastructure that drives revenue growth, sales productivity, and execution excellence. The Director owns the full spectrum of sales operations and sales enablement, including CRM and sales technology, sales analytics and reporting, training and development, field sales effectiveness, territory and account management processes, and performance optimization. The role will establish consistent standards, equip sales leaders and representatives with the capabilities needed to succeed, and create visibility into the activities and outcomes that drive commercial performance. Initially, this will be a highly hands-on, individual-contributor position with end-to-end ownership of the Sales Effectiveness function. The Director will build the foundational processes, tools, and operating model while developing a scalable strategy to expand the function as Medix grows. Sales Strategy, Planning & Operations · Partner with the CCO and sales leaders to translate commercial strategy into annual and quarterly plans, priorities, execution frameworks, and strategic initiatives; own consistent, scalable sales operations processes, workflows, policies, playbooks, SOPs, and field guidelines. · Lead territory design and alignment, account segmentation, targeting and assignment; support capacity and headcount planning, coverage models, and resource allocation. · Identify and remove barriers to productivity, simplify workflows, reduce administrative burden, and increase time in the field; support sales incentive plans, compensation administration, performance metrics, and incentive reporting as appropriate. Sales Enablement, Training & Field Development · Design and manage sales enablement, onboarding, and ongoing development, including role-specific learning milestones, field readiness, competency assessments, and training in consultative selling, prospecting, account and territory management, objection handling, negotiation, and closing. · Develop infusion-specific education on the Medix service model, referral pathways, physician-office workflows, patient access, payer and reimbursement fundamentals, and relevant operations; partner with clinical, operational, reimbursement, compliance, and other experts to ensure accuracy and alignment with approved practices. · Create and maintain sales playbooks, call guides, objection-handling resources, competitive positioning, value propositions, presentations, and a centralized repository of current materials; establish consistent messaging and sales methodologies. · Implement field coaching and change-management programs, including ride-along observation tools, coaching guides, feedback standards, action plans, and training for new systems, processes, products, services, and commercial initiatives. CRM Ownership, Technology & Reporting · Serve as CRM business owner and primary administrator or functional lead; partner with IT and vendors on support and development. Govern data standards, required fields, account/contact and opportunity management, activity tracking, and reporting definitions. · Optimize CRM workflows for prospecting, physician-office engagement, referral development, pipeline management, account prioritization, and performance visibility; translate business needs into enhancements, dashboards, automated workflows, integrations, and reporting solutions. · Coordinate testing, updates, troubleshooting, new functionality, and user communications; evaluate sales technology and productivity tools. Ensure CRM and data practices meet privacy, security, compliance, and information-governance requirements. · Develop standardized dashboards and KPI definitions; improve reporting automation, accuracy, accessibility, and usability. Partner with Finance, Analytics, Operations, and other stakeholders to reconcile sales reporting with business and financial results. Sales Analytics, Performance & Field Effectiveness · Track and analyze leading and lagging indicators by representative, manager, territory, and account segment, including field activity, account coverage and penetration, new account development, referral growth, pipeline progression, conversion, productivity, and revenue. · Connect activity and pipeline development to outcomes, including referral volume and downstream revenue where available; provide insights for forecasting, pipeline reviews, business planning, performance projections, and evaluation of sales initiatives, training, incentives, and process changes. · Build account-planning and intelligence tools covering physician practices, referral sources, decision-makers, patient populations, access barriers, and growth opportunities. Standardize field execution from pre-call planning and customer engagement through account development, follow-up, territory management, activity expectations, and documentation. · Create manager ride-along observation tools, field coaching scorecards, and monthly performance assessments to reinforce consistent execution and accountability. Qualifications & Experience · Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field preferred; equivalent experience considered. · 10 years substantial experience in sales operations, enablement, commercial effectiveness, sales training, or related work; healthcare services experience preferred. · Experience supporting a field-based sales organization, ideally in healthcare, infusion services, specialty therapies, or complex B2B; demonstrated CRM leadership/administration, dashboard development, and translation of data into commercial insights. · Proven ability to design and deliver training, onboarding, coaching, and enablement resources; strong analytical, project management, process improvement, and change-management skills. · Able to balance strategy with hands-on execution in a lean, evolving organization; excellent communication, facilitation, and cross-functional collaboration; able to influence leaders and field teams, drive adoption, and reinforce accountability. · Strong proficiency with CRM platforms, Microsoft Excel and PowerPoint, and sales reporting or analytics tools. Key Measures of Success · Improved sales productivity, revenue performance, field execution consistency, territory coverage, account penetration, and referral development. · Strong CRM adoption, data integrity, actionable reporting, and visibility into sales activity, pipeline health, and performance trends. · Faster new-hire ramp time, stronger sales competency, and more effective manager coaching and accountability. · Scalable sales operations and enablement infrastructure that supports commercial growth.

Job DescriptionCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients. Description: POC: Bharath Subramanya ATTENTION ALL SUPPLIERS READ BEFORE SUBMITTING: " UPDATED CONTACT NUMBER and EMAIL ID is a MANDATORY REQUEST from our client for all the submissions " Limited to 2 submission per supplier. Please submit your best. " We prioritize endorsing those with complete and accurate information " Avoid submitting duplicate profiles. We will Reject/Disqualify immediately. " Make sure that candidate's interview schedules are updated. Please inform the candidate to keep their lines open. MANDATORY: Please include in the resume the candidate s complete & updated contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview timeslots over a 72-hour period after submitting the profile when the hiring managers could potentially reach to them. PROFILES WITHOUT THE REQUIRED DETAILS and TIME SLOTS will be REJECTED. Job title: Lead Container Platform Operations Work Location: Richardson Tx Vendor Rate: USD */ Hr Minimum years of experience: 8 yrs Would you require the candidates to meet you for in person interview? No Is Skype/WebEx interview,OK? yes Is this onsite/remote position: Onsite If onsite, will you be considering relocation candidates: Yes Does this position require Visa independent candidates only? Yes Job Description: We are looking for a seasoned and motivated Lead to drive our Container Platform Operations with a primary focus on Google Kubernetes Engine (GKE). The ideal candidate will have 8 years of extensive experience working with Kubernetes and associated DevOps tools. As a Lead, you will oversee the management, monitoring, and optimization of containerized environments, ensuring high availability and performance across CI/CD pipelines and monitoring solutions. You will lead shifts in a 24/7 operational environment, working closely with cross-functional teams and leveraging core ITIL concepts to provide structured operations support and incident management. Key Responsibilities: Lead and manage container platform operations centered on GKE and Kubernetes environments, ensuring operational excellence. Architect, deploy, troubleshoot, and maintain Kubernetes clusters and related infrastructure components. Drive automation through Jenkins and GitLab pipelines integrating with Kubernetes for seamless CI/CD workflows. Implement and maintain GitOps methodologies using Argo CD and Flux CD for continuous delivery and declarative deployments. Monitor container and infrastructure health using Prometheus and Grafana; set up alerting and dashboards to proactively resolve issues. Utilize New Relic for application performance monitoring and infrastructure insights. Administer UNIX/Linux environments and utilize Vi editor for scripting, automation, and operational support. Collaborate with development, security, and QA teams to enforce best practices and improve platform stability. Lead and coordinate operations across morning and second shifts, ensuring 24/7 coverage and incident management, including on-call support. Work in a structured operations environment using JIRA boards, managing user stories, and following core ITIL processes for incident, problem, and change management. Automate and deploy infrastructure or applications using Ansible. Apply networking knowledge around public/private IPs, intranet/internet, ingress controllers, and load balancers (application and network level). Mentor junior engineers and contribute to architecture & process improvements. Document operational processes, SOPs, and knowledge base updates. Required Skills & Experience: Minimum 8 years of hands-on experience in Kubernetes container platform management and operations, primarily using GKE. Deep understanding of Kubernetes core concepts including deployments, services, ingress, secrets, config maps, and networking. Proficiency in CI/CD automation with Jenkins and GitLab pipelines. Experience with GitOps workflows using Argo CD and Flux CD. Skilled in UNIX/Linux system administration and comfortable using the Vi editor for scripting and troubleshooting. Strong observability expertise with Prometheus, Grafana, and New Relic monitoring tools. Proven ability to lead and manage operational shifts, providing 24/7 support coverage including on-call duties. Working knowledge of ITIL core concepts and operations environment tools, including JIRA and user story management. Strong shell scripting or Python scripting skills for automation and troubleshooting. Hands-on experience with Ansible for automation and deployments. Solid networking knowledge related to public/private IPs, intranet/internet access, ingress controllers, and load balancers at application and network levels. Strong problem-solving and troubleshooting capabilities with production incident resolution expertise. Excellent communication, leadership, and collaboration skills to manage distributed teams and escalations. Preferred Qualifications: Certifications such as Certified Kubernetes Administrator (CKA). Familiarity with container security best practices (RBAC, network policies, secrets management). Experience with Infrastructure as Code (IaC) tools like Terraform and Helm. Custom Fields: Name: Intake Call Completed Value: true Name: Intake Call Requested Value: true EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Job DescriptionDescription: Job Title: IT Administrator (Temporary) Location: Richardson, Texas Department: Information Technology FLSA Status: Non- Exempt We are Olam Agri - a market-leading and differentiated agri-business, focused on high-growth end consumption markets, with a global origination footprint, processing capabilities, and deep understanding of market needs built over 35 years. Our food, feed, fibre, agri-industrials & ag-services capabilities span 30+ countries, and we participate in global food and agri-trade flows, working with farmers and customers to connect local origins and global destinations. We unlock value for customers, enable farming communities to prosper sustainably, and strive for a food-secure future. Learn more at www.olamagri.com. Position Summary A leading global supply chain management company of agriculture commodities for feed and fiber is seeking a self-motivated individual for a position in our Information Technology team located in Richardson, TX. The successful candidate will be highly organized, detail-oriented, and capable of multitasking. This role will report to the Vice President, Trade Operations. Position Responsibilities • Active Directory Management (on-premises and Azure) including but not limited to User, Group management, MFA, and Licensing., • Office 365 administration including Teams administration, phone number assignment, mailbox administration, delegation, Out of Office, forwarding, as well as distribution list email creation., • Manage internet service accounts, contracts, internet service providers., • Install servers, server applications, Backup UPS, switches, and Access Points., • Deploy applications to workstations and provide application support., • Resolve Wi-Fi, network connectivity, and internet connectivity related issues., • Resolve VPN, and telephone related issues., • Resolve deskside software and software security related issues., • Troubleshoot all hardware related issues., • Troubleshoot application related issues and work with users., • Manage local file printer servers., • Ensure all systems are up to date with endpoint security products such as Crowdstrike and Zscaler., • Ensure all systems are up to date and accounted for in Active Directory and Desktop Central., • Collaborate with different external vendors for successful delivery of projects., • Collaborate with vendors in regards to application security and server security vulnerabilities., • Deploy IT Assets such as laptops, desktops, and printers to office and worksites., • Oversee Mcafee Endpoint console administration., • Monitor Meraki dashboard administration. Knowledge, Skills, and Abilities • Excellent oral and written communication skills., • Ability to work in a fast-paced environment and effectively manage workload to meet deadlines, while ensuring a high standard of quality., • Must be able to problem solve and handle multiple tasks effectively., • Extensive knowledge of SQL servers, databases, and service accounts., • Extensive Microsoft Office experience., • Experience with Windows 10, 11., • Knowledge of cotton inventory systems is a plus., • Knowledge of VMWare Sphere and VMWare VDI is a plus., • Familiarity with Citrix Server system administration., • Familiarity with Firewall management, Meraki Switches, Access Points, Meraki Console Management, Meraki Camera management and configuration., • C-Suite IT support experience is desirable. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Olam provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status or sexual orientation. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: ogaushr@olamagri.com. At Olam Agri, we celebrate our diversity. Olam Agri Americas, Inc. is proud to be an equal opportunity workplace. Requirements: • Bachelor’s Degree is required, concentration in Computer Science or a related field is preferred., • Minimum of five (5) years of experience in Information Technology., • Occasional travel requirement to production and warehouse sites.

Job DescriptionJob Description Job Role: Jr. Site Reliability Engineer(SRE) Job Location: Addison TX (Day 1 Onsite) Job Type: Full Time Salary Range: $80000 to $90000/Annum Note: There will be an In Person Interview is required Roles & Responsibilities: • Hands-on SRE with deep OpenShift/container expertise who can Consultantly troubleshoot issues across application, database, networking, observability, workflow orchestration, and GPU infrastructure layers while driving reliability, automation, and operational excellence., • OpenShift or Kubernetes certification. Experience supporting large-scale distributed systems, • 5 years of experience in Site Reliability Engineering (SRE), Production Support, Platform EngineeringKey Responsibilities:, • Own the reliability, availability, and performance of applications running on Red Hat OpenShift and Kubernetes platforms in production environments., • Consultantly troubleshoot and resolve complex incidents across application, database, networking, observability, workflow orchestration, and GPU infrastructure layers., • Administer and support OpenShift clusters, including deployments, pods, services, routes, operators, namespaces, resource quotas, and cluster upgrades., • Lead incident response, perform root cause analysis (RCA), and drive permanent fixes and post-incident improvements., • Define, monitor, and improve SLIs, SLOs, and error budgets to ensure services meet reliability targets., • Build and maintain monitoring, logging, and alerting using tools such as Prometheus, Grafana, Splunk, ELK/EFK, or Dynatrace., • Automate repetitive operational tasks and reduce toil using scripting (Shell, Python) and infrastructure-as-code tools (Ansible, Terraform, Helm)., • Support and improve CI/CD pipelines (Jenkins, GitHub Actions, Tekton, ArgoCD) for safe and repeatable deployments., • Support workflow orchestration platforms (e.g., Airflow, Argo Workflows, Control-M) and troubleshoot job failures and scheduling issues., • Support GPU-enabled workloads on OpenShift/Kubernetes, including NVIDIA GPU Operator, node configuration, and capacity monitoring., • Investigate database-related issues (e.g., Oracle, PostgreSQL, MongoDB) such as connectivity, performance, and capacity., • Diagnose networking issues including DNS, load balancers, ingress/egress, network policies, TLS/certificates, and service mesh., • Perform capacity planning, performance tuning, and scaling of containerized workloads., • Create and maintain runbooks, SOPs, and knowledge base articles; participate in on-call rotation., • Partner with development, platform, security, and infrastructure teams to improve system resilience and operational excellence. Required Skills & Qualifications: • Strong hands-on experience with Red Hat OpenShift (primary) and Kubernetes (secondary) in production., • Solid understanding of containers (Docker/Podman), container registries, and image lifecycle management., • Proficiency with Linux administration and troubleshooting (RHEL preferred)., • Scripting and automation skills in Shell and/or Python., • Experience with observability tools (Prometheus, Grafana, Splunk, ELK/EFK, Dynatrace, or similar)., • Working knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing, firewalls)., • Experience with CI/CD, GitOps, and infrastructure-as-code (Helm, Ansible, Terraform, ArgoCD)., • Experience with ITIL processes such as incident, problem, and change management (ServiceNow or similar)., • Strong analytical, problem-solving, and communication skills; ability to work Consultantly under pressure., • Bachelor s degree in Computer Science, Engineering, or a related field.Preferred / Nice to Have:, • Red Hat Certified OpenShift Administrator (EX280), CKA, or CKAD certification., • Experience with GPU infrastructure (NVIDIA GPU Operator, CUDA) and AI/ML workloads on Kubernetes., • Exposure to service mesh (Istio / OpenShift Service Mesh) and API gateways., • Experience with public cloud platforms (AWS, Azure, or Eligible to workP) and hybrid cloud environments., • Background in the Banking/Financial Services domain with exposure to regulated, high-availability environments.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Site Site Reliability Engineer – Compute Platforms to design, implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment. This role is responsible for the architecture, design, and standardization of enterprise compute and hypervisor environments spanning bare metal infrastructure, operating systems, hypervisors, private cloud orchestration, and Kubernetes using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities • Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, virtualization, cloud orchestration, and container orchestration layers, • Define standards and automation frameworks for bare metal provisioning and lifecycle management, • Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption, • Architect and design Kubernetes platforms on bare metal with QoS and Affinity (ArgoCD), • Architect and validate automated deployments of operating systems and hypervisors including Ubuntu and Harvester, • Design and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments, • Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation., • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback., • Design automated workflows for server build, firmware lifecycle management, patching, and hardware validation, • Evaluate and standardize enterprise hardware platforms to meet performance, scalability, and reliability requirements, • Produce detailed high-level and low-level design documentation, build guides, and operational handoff materials, • Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems, • Partner with operations, network, storage, and platform teams to ensure designs are supportable and production-ready, • Participate in on-call escalation support for complex platform-related issues, • Collaborate globally on change management, documentation, and operational best practices. Minimum Qualifications • 6+ years of experience in infrastructure engineering, platform engineering, or DevOps with a strong focus on Compute system design, • Proven experience designing and automating bare metal compute environments at scale, • Strong hands-on experience with PXE boot, network-based OS provisioning, and automated server imaging, • Experience implementing or supporting Bare Metal as a Service (BMaaS) platforms, • Practical experience using Redfish APIs for hardware provisioning, power management, and remote lifecycle operations, • Deep expertise with Ubuntu Linux in enterprise environments, • Strong Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack)., • Experience designing and deploying production-grade Kubernetes clusters, • Strong background with enterprise compute hardware platforms, including Cisco UCS, Dell PowerEdge, Supermicro systems & HPE, • Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar), • Experience building or supporting CI/CD pipelines for infrastructure and platform automation, • Strong scripting skills in Python, Bash, or similar languages, • Demonstrated ability to produce clear, structured technical design documentation, • Excellent written and verbal communication skills, • Bachelor's degree in computer science or equivalent professional experience. Preferred Qualifications • OpenStack, Ubuntu KVM administration., • BareMetal as a Service (PXE, Redfish)., • Kubernetes on BareMetal, • CIS/NIST security and infrastructure lifecycle management., • ITIL Foundation/advanced certifications in support of ITSM standard methodology., • Background in telco, edge cloud, or large enterprise environments., • Ubuntu Certifications, CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), • Master's degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What You'll Get • A collaborative team that's deeply invested in infrastructure excellence., • Complex technical challenges that require creative, scalable solutions., • The opportunity to shape a next-generation private cloud platform-built reliability., • Access to the latest tools, frameworks, and upstream project developments. Skills and Attributes: • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions., • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders., • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices. Work Location: This role is hybrid. 3 days a week (T, W, TH) in our Dallas office is required. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $90,700—$252,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job DescriptionDescription: OUR VISION: To Build a Thriving Community for ALL OUR MISSION: To Empower individuals to achieve self-sufficiency and foster independence If our Vision and Mission resonate with you, Metrocrest Services may be the place for you. We are looking for people whose values align with ours — individuals who are compassionate, collaborative, accountable, and committed to helping our neighbors achieve greater stability and independence. ABOUT METROCREST SERVICES Metrocrest Services exists to provide hope and build pathways to economic mobility for neighbors in the north Dallas area. We operate a whole-household, SDOH (Social Determinants of Health)-aligned model organized around five pillars: (1) Income (2) Health and Food (3) Workforce (4) Education/Training (5) Housing. Our neighbors are at the center of everything we do. At Metrocrest, Neighbors-First is more than a phrase; it is how we work. We call the people we serve Neighbors because they are members of our community, not cases to be managed. We approach every interaction with dignity, curiosity, and a whole-household perspective, listening first, following through, and measuring our success by the progress our neighbors make. Every team member, regardless of role or title, is expected to embody and advance our Neighbor-First Values. THE OPPORTUNITY The Data & CRM Manager owns Metrocrest’s data infrastructure and serves as the organization’s Salesforce administrator. This individual builds and maintains the systems, procedures, and policies that turn everyday service activity into accurate, usable information, so that staff can see the whole household, leadership can track progress against organizational goals, and funders can trust what we report. The Data & CRM Manager trains and supports staff at every level of technical comfort, partners with each pillar to understand and meet its data needs, and serves as the primary liaison with Metrocrest’s Salesforce vendor. They are equally comfortable configuring a system, building a report, and sitting beside a colleague to help them use it well. Requirements: KEY TRAITS Technical/Professional Knowledge and Skills · Information Monitoring · Quality Orientation · Decision Making · Communication · Coaching · Building Strategic Working Relationships · Planning and Organizing · Managing Work · Facilitating Change QUALIFYING TRAITS • Believes accurate data is how we keep our promises to neighbors; understands that every record represents a person and a household, • Translates between technical and non-technical worlds; able to explain complex data problems in plain language and turn staff needs into workable system solutions, • Patient, practical trainer who builds confidence in staff with varied levels of technical skill, • Creates systems and structure that make the right way the easy way; documents processes so they outlast any one person, • Meticulous about data integrity, privacy, and security; notices small inconsistencies before they become reporting problems, • Owns assigned metrics as a personal measure of success; holds self accountable for delivering accurate, timely data and reports MINIMUM QUALIFICATIONS • Bachelor’s degree, • Three to five years of experience working with Salesforce or a comparable CRM and other cloud-based applications focused on customer service, marketing automation, analytics, and application development, • At least two years of experience developing CRM processes and training staff, • High level of computer literacy including Microsoft Office (Word, Excel, Outlook) and internet research PREFERRED QUALIFICATIONS • Bachelor of Science in Computer Science, Engineering, Information Systems, or a related field, • Salesforce Certified Platform Administrator or ability to receive certification within six months, • Experience rolling out new initiatives and managing projects involving a CRM, • Experience working in the nonprofit or human services sector, including HMIS or funder-driven outcome reporting SPECIALIZED KNOWLEDGE • In-depth understanding of modern database and information technologies, including Salesforce configuration (objects, fields, page layouts, validation rules, automation, user profiles and permissions), • Ability to analyze, interpret, and organize large amounts of data; excellent math, problem-solving, and analytical skills, • Thorough understanding of data administration duties such as collection, analysis, distribution, and data governance, • Ability to build reports and dashboards that compile and organize findings before presenting them to management, • Ability to teach technical skills to non-technical learners, • Understanding of confidentiality, privacy laws, and data security requirements in a social service setting, including HMIS, • Understanding of how data across SDOH domains (income, health and food, housing, workforce, and education) connects to show whole-household progress, • Excellent communication and time management skills; ability to work toward multiple deadlines simultaneously PRIMARY RESPONSIBILITIES Data Strategy & Systems Leadership • Develop and implement standardized systems, procedures, and policies for the CRM and any applications connected to it to manage service lines and maximize agency-wide data quality, • Partner with the COO and leadership team to translate organizational goals, scorecards, and fiscal year targets into the fields, processes, and reports needed to track them, • Serve as the main point of contact between Metrocrest Services and the CRM vendor/point of contact, facilitating the prioritization of large-scale projects, • Meet regularly with internal departments to understand program data needs and lead the transition of all data tracking to digital platforms, including the CRM, ensuring processes and procedures remain up to date, • Contribute positively to organizational culture; enthusiastically champion Metrocrest’s mission, values, and neighbor-first model Salesforce Administration & Data Quality • Administer all CRM and supporting application software licenses, user access, and permissions; oversee systemwide adjustments requested by Managers, • Build and run data quality reports and perform regular audits to identify and correct errors, duplicates, and gaps, • Work closely with Marketing/Communications to ensure website and salesforce data integrity, • Perform periodic audits of the Share Drive structure and provide feedback to the appropriate departments, • Function as the agency’s Data Security Officer for HMIS, communicating with external system administrators and internal users to maintain data quality and security Reporting & Analytics • Build reports and run department-specific data queries, including but not limited to data quality and program eligibility reports, • Create and maintain standardized dashboards by position, pillar, and leadership need, • Support the Development team in tracking neighbor metrics, reporting funder-specific expenditures, and completing metric-focused grant reports as assigned, • Own all assigned metrics; deliver accurate, timely reports to leadership and requesting parties Training & User Support • Provide CRM orientation and ensure successful access to all related programs for new hires, • Train agency personnel on the basics and best practices of CRM use as it pertains to each employee’s role, department, program, and procedures, • Create user-friendly SOPs to ensure teams are able to understand and consistently follow designed processes, • Assist employees in performing data-related tasks and troubleshoot user issues, • Perform other assignments and duties as needed WHY METROCREST SERVICES? At Metrocrest Services, your work makes a direct difference for our neighbors working toward stability and self-sufficiency. Here, every record represents a real household, and accurate data is how we keep our promises to them. As our Data & CRM Manager, you'll shape how the entire organization sees its impact, working alongside a collaborative team committed to serving our community - and each other - with dignity and respect. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS • This role works onsite in a climate-controlled facility; may be required to work alternative schedules, • Ability to move, transport, position, and lift up to 15 pounds as needed, • Ability to remain in a stationary position, such as standing or sitting, for up to 8 hours per day, • Ability to walk, move, and/or traverse as needed SALARY Salary for this FLSA-exempt position is commensurate with experience BENEFITS • Employer-sponsored medical insurance through BCBSTX with employer contribution toward monthly premiums, effective the first day of the month following the date of hire, • Employer-sponsored dental (Principal) and vision insurance, effective the first day of the month following the date of hire, • Employer-paid group term life insurance (Principal), • Employer-paid long-term disability (Principal), • 401(k) retirement plan with company matching 1/2:1 (up to 6%), • Generous paid time off package, including vacation, personal time off, and paid holidays, • Paid parental leave, • Training and development opportunities, • Tuition reimbursement REPORTING RELATIONSHIPS • This role reports directly to the Chief Operating Officer, • Works closely with pillar Directors, Development Team and staff across all departments EQUAL EMPLOYMENT OPPORTUNITY Metrocrest Services provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, or any other characteristic protected by federal, state or local law. In accordance with the ADA, Metrocrest Services is willing to consider any reasonable accommodation.

Job Description Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work. Edge: We take initiative, embrace growth, and step outside our comfort zone. Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance: Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI Polygraph US Citizenship Required *This job posting is for a potential upcoming opening, and we encourage interested candidates to apply for future consideration. As a Software Engineer, you will... • Contribute to the design, development, testing and integration of new capabilities from an idea to production across a complex system, • Integrate capabilities from different systems across the enterprise while the needs of users and stakeholders are met, • Participate in daily standups, sprint and release planning activities, and coordinate with other team members (systems engineer, systems administrator, tester, etc.) to accomplish the tasks outlined in user stories, • Write or contribute to documentation and end-user instructions/manuals, as necessary Software Engineer Qualifications..., • Associate’s or Bachelor’s Degree in Computer Science or related field, • 2+ years of experience in software development with experience in all phases of the software development lifecycle (analysis, design, development, testing, deployment, maintenance), • Demonstrated experience developing with modern languages such as: Python, Ruby, Clojure, Java, JavaScript, etc., • Experience designing, developing, documenting, testing, and debugging software that contains logical and mathematical solutions to problems, • Demonstrated experience using rapid prototyping and Agile based software development methodologies, • GEOINT/SIGINT/IMINT domain knowledgeAdditional Skills We'd Like to See:, • Understanding of machine learning concepts, • Experience with development in microservice based architectures, • Understanding of web application development concepts and experience using web frameworks, • Experience with container technologies and orchestration such as Docker, Docker Compose, Kubernetes, etc., • Experience with continuous integration and software CM processes / tools (Git, GitLab, GitLab CI, Jenkins, JIRA, Confluence), • AWS experience and/or AWS certification (Developer, DevOps and/or, Architect, etc.), • Security+ Certification, • Highly preferred to have Python programming language experience*Salary commensurate with experience.Who we are: Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation’s soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: · 100% paid employee healthcare & dental insurance · Paid parental leave · 401k with matching · Escalating vacation time · Referral bonuses · Tuition reimbursement · Professional development training · Free beverages and snacks · Weekly catered lunches and breakfast on Fridays Grow to be our next leader: At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Fountain Group is currently seeking an Active Directory Engineer / Administrator (Systems Engineer/Admin) for a prominent client of ours. This is a Hybrid Role in Coppell, TX 75019 (3 days Onsite & 2 days Remote / week). Details for the position are as follows: Pay Rate Range – Bid Rate / Competitive Rate - Expecting the pay range to be around $40-55/hr on W2 or $50-65/hr on C2C/1099 11 months assignment with HIGH possibility of Fulltime conversion / contract extension What You'll Do · Support day-to-day administration of Active Directory and EnrtaID focused on daily management of native accounts, groups, roles and applications, · Participate in incident resolution, change activities, and problem management processes. · Track, document, and execute assigned tasks and project components. Talents Needed for Success: · 3+ years of experience in IT Infrastructure, Systems Administration, or Technical Support · 3+ years of experience with EntraID & Active Directory. · Good hands on experience with PowerShell Knowledge and Skills Required: · EntraID and Active Directory (administration, identity, security concepts). · PowerShell (required for automation and daily operations). Familiarity with any programming/scripting (Python, or other) is a bonus but not required.

Job Description DEBTBLUE | CAREERS Director of IT Richardson, TX • In-Office • Full-Time UPTIME. SECURITY. OWNERSHIP. Are you the technology leader who would rather fix it than just delegate it? DebtBlue is growing, and we're looking for a hands-on Director of IT to own the technology that keeps our company running. Reporting to the Chief Technology Officer, you'll lead a lean team of two IT Support Specialists and take direct ownership of everything infrastructure-related - from desktop support and office networks to our Azure cloud environment, call center telephony, vendors, and IT security. This is a true player-coach role: you'll set the direction, roll up your sleeves, and make sure the 150–200 people who rely on our systems can do their best work every day. Duties & Responsibilities • Run day-to-day IT operations. Oversee desktop support for 150–200 onsite and remote employees, serve as the escalation point for complex issues, and manage hardware lifecycles, provisioning, onboarding/offboarding, and mobile device management (MDM)., • Own the cloud and network. Manage DebtBlue's Azure environment, Microsoft 365, Entra ID/Active Directory, and backup and disaster recovery, plus office LAN/WAN, Wi-Fi, firewalls, VPNs, switches, and routers across all facilities., • Keep the call center connected. Ensure reliable uptime for telephony/VoIP systems, dialers, and the communication integrations our client-facing teams depend on every day., • Protect our systems and data. Administer core security controls including IAM, MFA, endpoint protection (EDR), and patch management; enforce security and data-protection policies that meet financial services compliance requirements; and lead remediation when incidents occur., • Manage vendors and spend. Oversee relationships with internet providers, hardware vendors, software licensors, and managed service providers (MSPs), and monitor licensing and cloud usage to control costs without sacrificing stability., • Lead and develop the team. Mentor two onsite IT Support Specialists, build a culture of ownership and prompt internal customer service, and partner with business leaders to align IT priorities with company goals. Qualifications This role is built for seasoned technical leaders who love uptime, clean documentation, and solving problems hands-on - and who treat every employee as a valued customer. • 8+ years of progressive IT experience, including 3+ years in a lead, managerial, or hands-on Director role, • Proven experience supporting SMB environments (100–300 employees) with a lean internal IT team, • Strong hands-on administration of Microsoft Azure, Microsoft 365, Entra ID/Active Directory, and Windows/macOS endpoint management, • Practical expertise in office network management (Cisco, Meraki, Fortinet, or similar firewalls, switches, and Wi-Fi), • Direct experience with telephony or cloud contact center platforms (e.g., Five9, RingCentral, NICE CXone, or similar VoIP setups), • Strong skills in PowerShell scripting and network troubleshooting (TCP/IP, DNS, VPN), • Experience in financial services, debt settlement, or another regulated environment a plus Educational Requirements • Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience and certifications, • Preferred certifications: Microsoft Azure Administrator, Azure Solutions Architect, CompTIA Network+/Security+, or CCNA Compensation DebtBlue's Director of IT is a salaried role with bonus eligibility: • Pay range - [$X–$Y base + annual bonus - confirm]., • Schedule - Full-time, with occasional after-hours support for critical system incidents., • Classification - Salaried, exempt. Benefits • Medical (PPO), dental, and vision coverage is available, • Group term life, AD&D, and long-term disability (LTD) insurance is available, • Virtual doctor and Employee Assistance Program (EAP) benefits are available, • Voluntary life and short-term disability (STD) insurance is available, • 401(k) retirement plan, • Paid time off (PTO) Work Environment This role is based in our Richardson, TX office [confirm in-office or hybrid]. Expect a fast-paced, phone-based business where system uptime directly affects our client-facing teams, occasional after-hours response to critical incidents, and travel to vendor or company sites up to 5% of the time. DebtBlue is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Job Description TRAVERSA SOLUTIONS, INC. Senior Network Security Engineer – Fortinet Implementation Focused Reports to: Director of Service Delivery · In person, Richardson, TX · Full-time, Exempt · Travel 20–30% About Traversa Traversa Solutions is a network professional services firm based in Richardson, TX. We design, implement and support enterprise LAN, WLAN, SD-WAN and network security for value-added resellers, manufacturers and their end customers. Fortinet is one of our core practices, alongside HPE Aruba Networking, Juniper, Cisco and Arista, for customers in higher education, K-12, energy, industrial/OT and mid-market enterprise. About the Role The Senior Network Security Engineer leads Fortinet implementations from discovery through cutover and handoff. You will own the technical outcome on your projects: running design sessions with the customer, building and migrating FortiGate, SD-WAN and Security Fabric deployments, and reviewing the work of other engineers on the project. We are looking for someone who has already delivered end-to-end FortiGate deployments for external customers and can do it again from day one. Key Responsibilities • Lead discovery and design workshops, and produce high-level and low-level designs for FortiGate, SD-WAN and Security Fabric deployments, • Implement FortiGate next-generation firewall: policy and NAT, IPS, web filtering, application control, SSL inspection, VDOMs and HA clustering, • Design and deploy Fortinet SD-WAN, including hub-and-spoke and ADVPN overlays, performance SLAs and SD-WAN rules, • Migrate customers from other firewall platforms (Palo Alto Networks, Cisco ASA/FTD, Check Point, SonicWall), including policy conversion, testing and cutover, • Migrate remote access from SSL VPN tunnel mode to IPsec VPN and ZTNA as customers move to FortiOS 7.6.3 and later, • Deploy and configure FortiManager and FortiAnalyzer: ADOMs, templates, device provisioning, logging and reporting, • Integrate FortiAuthenticator and FortiToken with RADIUS, LDAP and SAML identity sources, and FortiSwitch and FortiAP into the Security Fabric where in scope, • Deploy FortiGate-VM in AWS and Azure, • Act as technical lead on assigned projects: manage technical risk, review configurations and mentor other engineers, • Support pre-sales with scoping, level-of-effort input and bill-of-materials review, • Deliver knowledge transfer sessions and as-built documentation, • Maintain customer documentation in SharePoint and record time and project notes in Odoo dailyRequired Qualifications, • 7 or more years of enterprise networking and network security experience, • 4 or more years of hands-on FortiGate design and implementation, including end-to-end enterprise deployments you led, • 2 or more years deploying Fortinet SD-WAN in production, • 5 or more years with a value-added reseller, systems integrator, managed services provider or professional services firm, consulting directly with customers: requirements gathering, design and implementation, • Active Fortinet NSE 4 certification (FortiOS Administrator) and an active NSE 5 or NSE 6 certification, preferably in the Secure Networking track, such as FortiManager Administrator or FortiAnalyzer Administrator, • Strong command of TCP/IP, BGP, OSPF, IPsec, NAT, DNS, DHCP and IPv6, • Ability to explain design decisions to both technical and non-technical stakeholders, • Able to travel 20 to 30 percent, including overnight travel, and to support after-hours cutovers, • Authorized to work in the United States. Visa sponsorship is not available for this rolePreferred Qualifications, • Fortinet NSE 7 Secure Networking Architect or SASE Architect, • FortiNAC, FortiClient EMS or FortiSASE deployment experience, • Experience with compliance frameworks such as PCI DSS, HIPAA, NERC CIP or IEC 62443, • Experience securing industrial and OT networks, • Python, Ansible or the FortiOS REST API for automation, • CCNP Security, PCNSE or another professional-level security certification, • Bachelor's degree in a technical discipline, or equivalent experienceCore Values We hire for alignment with Traversa's core values: • Communication, • Ownership, • Drive for Excellence and Growth, • Problem Solving and InnovationBenefits, • 401(k) with up to 3 percent employer match, • Health, dental and vision insurance, • Health savings account with $600 annual employer contribution, • Flexible spending account, • Life insurance, • Paid time off, • Employee assistance program, • Company-paid training and certification examsWork Location This is an in-person role based in our Richardson, TX office (75081). Traversa does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Job Description We are excited to announce we are expanding and looking to grow our team with a new M365 Security SME at Centre Technologies! This position is open to candidates local to our Houston, Dallas, and Tulsa territories! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary: Centre Technologies is a managed services and IT consulting company serving businesses across Texas and Oklahoma. We work as a customer's IT department or alongside its internal team, providing managed IT, cybersecurity, cloud, and Microsoft 365 services. We are looking for a Microsoft 365 Security SME who is early in their security career and ready to grow. You will join our Security Operations team, work across a variety of customer environments, and learn from an experienced Microsoft 365 Security SME who will provide mentoring and guidance. This role is a good fit if you already have hands-on Microsoft 365 administration experience and want to build deeper skills in identity, cloud security, and customer-facing security work. Essential Duties and Responsibilities: Configure and support Microsoft Entra ID, MFA, Conditional Access, and access controls. Help secure Exchange Online, Teams, SharePoint, OneDrive, Microsoft Defender, and Microsoft Intune. Review customer environments against Centre's security standards and help address identified gaps. Investigate identity and Microsoft 365 security alerts, escalating complex issues when needed. Participate in security assessments, hardening projects, and customer improvement initiatives. Document changes, findings, and procedures clearly. Communicate with customers and collaborate with Security Operations, service delivery, and project teams. Education/Experience/Certifications: Two or more years of hands-on Microsoft 365 administration experience. Working knowledge of Microsoft Entra ID, MFA, Conditional Access, and Microsoft 365 administration. A basic understanding of Zero Trust, least privilege, identity security, and cloud security. Strong troubleshooting, documentation, and communication skills. A customer-focused mindset and the ability to stay organized across multiple environments. Curiosity, sound judgment, and a willingness to ask questions and learn from experienced team members. Desired Experience/Certifications: Experience in an MSP, consulting, or multi-customer environment. Familiarity with Microsoft Defender, Identity Protection, Privileged Identity Management, Microsoft Intune, security baselines, or PowerShell. Microsoft certifications such as SC-900, SC-300, SC-200, or Microsoft 365 Administrator Associate. Growth Opportunities: You will receive practical experience across many Microsoft 365 environments, mentoring from an experienced SME, and opportunities to take on more complex security work as your skills and confidence grow.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always., • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: SmithRx is seeking a visionary and highly strategic Staff Endpoint Engineer to serve as the overarching technical authority and architect for our enterprise endpoint infrastructure, vendor ecosystem, and IT asset strategy, while also serving as the senior most member of the IT team in our Plano, TX office. In this high-impact role, you will define the multi-year technology roadmap for our endpoint environments, drive organizational alignment on vendor integrations, and architect our zero-touch, modern management frameworks at scale. Operating with a security-first, compliance-driven mindset, you will set the engineering standards for our Windows and mixed-OS fleets, design cloud workspace strategies (CloudPC/AVD), and mentor engineering teams across the organization. You will partner directly with executive leadership, Security, and Compliance to ensure our infrastructure scales seamlessly while meeting stringent HIPAA and SOC 2 requirements. What you will do: • Strategic Architecture & Ecosystem Vision: Serve as the architect for the enterprise Windows and modern workspace ecosystem. Define the multi-year technology roadmap, architectural standards, and security baselines for all global endpoint infrastructure., • Next-Gen Endpoint Management: Lead the strategic design, governance, and optimization of Microsoft EntraID, Microsoft Intune, and Windows Autopilot. Drive zero-touch provisioning and continuous compliance models to support rapid enterprise growth., • Vendor Strategy & Strategic Partnerships: Direct the overall vendor strategy and technical oversight for external partners. Define onboarding frameworks, evaluate enterprise-grade technologies, and align cross-functional business units to maximize vendor investments., • Virtual Workspace & Fleet Architecture: Scope, architect, and establish governance for virtual desktop infrastructures (CloudPC / Azure Virtual Desktop) and third-party remote environments, ensuring secure access for partners, contractors, and distributed teams., • Asset & Governance Strategy: Establish total lifecycle governance, hardware refresh strategies, and SaaS asset management frameworks. Partner with Finance and Operations to optimize hardware asset investments and licensing footprints., • Enterprise Automation Frameworks: Lead the push toward an automation-first culture by architecting scalable automation frameworks (PowerShell, Python, APIs) to streamline identity lifecycle workflows, systems orchestration, and complex endpoint remediations., • Architectural Escalation & Root Cause Leadership: Act as the ultimate technical escalation point for complex enterprise incidents. Lead systemic root-cause analyses (RCAs) and implement long-term structural preventions across the IT ecosystem., • Security Alignment & Regulatory Compliance: Partner as a core peer with Security and Compliance leadership to ensure all endpoint and cloud strategies align with HIPAA, SOC 2, and zero-trust frameworks. Architect robust IAM controls and conditional access policies., • Mentorship & Engineering Standards: Set technical standards, author high-level architecture designs (ADRs/runbooks), and actively mentor IT support and engineering teammates to raise the technical bar across the organization., • High-Availability Leadership: Serve as a technical consultant and escalation point for major incidents, ensuring resilient high availability across all business-critical operations. What you will bring to SmithRx: • Experience: 8+ years of progressive experience in Systems Engineering, Enterprise Architecture, or IT Infrastructure Operations, with a proven track record of architectural leadership in high-growth, SaaS-driven, or regulated environments., • Mastery of Microsoft Stack: Deep architectural expertise in Windows OS, Microsoft EntraID, Intune, dynamic groups, conditional access strategies, and zero-touch Autopilot deployments at scale., • Vendor Infrastructure Leadership: Demonstrated ability to manage strategic vendor partnerships, establish vendor selection and onboarding frameworks, and influence cross-functional technical decisions., • CloudPC & Virtualization Mastery: Proven expertise architecting, deploying, and governing CloudPC (Windows 365), Azure Virtual Desktop (AVD), or VDI environments for remote and third-party workforces., • Advanced Automation & Integration: Advanced scripting proficiency (PowerShell, Python) with experience utilizing REST APIs and iPaaS platforms to automate complex, cross-system IT processes., • Lifecycle & Asset Management Governance: Experience designing end-to-end asset governance models, enterprise hardware standards, and SaaS portfolio management strategies., • Heterogeneous Environment Oversight: Broad operational and architectural understanding of multi-platform environments (macOS/Apple Business Manager, Jamf/Kandji, Google Workspace, Okta)., • Regulated Environment Expertise: Extensive experience designing infrastructure compliant with HIPAA, SOC 2, ISO 27001, or equivalent regulatory frameworks., • Executive & Strategic Mindset: Strong strategic vision, organizational agility, and the ability to articulate complex technical architecture directly to C-level executives and key business stakeholders.Nice to Have:, • Enterprise-level certifications (e.g., Microsoft Certified: Enterprise Administrator Expert, Microsoft Certified: Cybersecurity Architect Expert, CISSP)., • Proven experience implementing modern iPaaS/workflow platforms for enterprise identity lifecycle automation., • High-level knowledge of enterprise networking topology (Ubiquiti, zero-trust network access/ZTNA, SD-WAN) and cloud-first identity systems (Okta, Entra ID). What SmithRx Offers You: • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities Plano, TX Pay Range $136,000—$160,000 USD Compensation & Benefits • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience., • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

Job DescriptionCollision Systems Administrator – CCC ONE or Mitchell Location: 100% Remote – United States Employment Type: Full-Time Salary Range: $75,000–$95,000 annually Contract Pay Range: $38–$45/hour W-2, depending on experience Position Overview We are seeking an experienced Collision Systems Administrator to support enterprise-level collision repair technology platforms, with a primary focus on CCC ONE and Mitchell. This role will be responsible for the day-to-day administration, configuration, support, and optimization of collision repair systems used across a large, multi-location automotive organization. The ideal candidate has hands-on experience working within the collision repair industry and understands CCC ONE and/or Mitchell beyond the end-user level. This individual should understand how these platforms support estimating, repair operations, insurance/carrier workflows, shop processes, and broader business operations. The primary objective of this role is to establish dedicated platform administration capabilities and allow Business Analysts and other technology resources to focus on business analysis, system enhancements, integrations, and the development of new capabilities. Key Responsibilities Provide day-to-day administration and operational support for CCC ONE and/or Mitchell collision repair platforms. Configure and maintain system settings, user access, permissions, organizational structures, workflows, and other administrative functions. Manage system updates, configuration changes, and ongoing platform maintenance. Troubleshoot user and system issues and coordinate resolution with internal technology teams and software vendors when necessary. Support new locations, acquisitions, organizational changes, and other business initiatives requiring CCC ONE or Mitchell configuration. Partner with collision operations, Business Analysts, IT, and other stakeholders to understand system needs and translate them into appropriate platform configurations. Maintain accurate documentation of configurations, processes, changes, and administrative procedures. Assist with testing system enhancements, releases, integrations, and configuration changes. Identify recurring issues and opportunities to standardize, automate, or improve administrative processes. Support reporting, data validation, and system-related operational requests. Serve as a subject matter resource for CCC ONE and/or Mitchell functionality. Help separate routine platform administration from Business Analyst responsibilities, allowing BA resources to focus on strategic initiatives and development of new capabilities. Ensure system administration aligns with established business processes, security requirements, and insurance/carrier requirements. Required Qualifications 3+ years of experience within the automotive collision repair industry. Hands-on experience with CCC ONE and/or Mitchell. Experience administering, configuring, supporting, or maintaining collision repair technology platforms rather than solely using them as an estimator or end user. Strong understanding of collision repair workflows and how technology supports the repair lifecycle. Familiarity with estimating, repair orders, production workflows, insurance/carrier requirements, and shop operations. Experience troubleshooting system issues and supporting users in a multi-location environment. Strong attention to detail and ability to manage configuration changes accurately. Excellent written and verbal communication skills. Ability to work independently in a 100% remote environment while collaborating with business and technology teams. Highly Preferred Qualifications Direct administration experience with both CCC ONE and Mitchell. Experience supporting a large MSO (multi-shop operator) or enterprise collision repair organization. Experience administering CCC ONE across multiple locations. Experience supporting acquisitions, new shop implementations, location onboarding, or system conversions. Knowledge of carrier/DRP requirements and collision insurance workflows. Experience working alongside Business Analysts, Product, Operations Technology, or IT teams. Experience with additional collision technology platforms such as Audatex or related automotive repair systems. Experience with system integrations, data validation, testing, reporting, or process improvement. Familiarity with ticketing systems and structured change-management processes. Ideal Candidate Profile The strongest candidate will likely have grown up professionally within the collision repair industry and developed deep expertise in the systems behind the operation. This may be someone who started as an estimator, repair planner, shop systems specialist, operations technology specialist, or CCC ONE/Mitchell power user and progressed into responsibility for configuring and supporting the platforms across multiple shops. We are specifically looking for someone who understands how the systems work behind the scenes, not simply someone who knows how to write an estimate in CCC ONE. Experience supporting CCC ONE or Mitchell across a large MSO, insurance organization, collision technology provider, or multi-location repair operation would be particularly valuable. Work Environment This is a 100% remote position within the United States. The successful candidate must be comfortable supporting a distributed, multi-location organization and collaborating virtually with Technology, Product, Business Analysis, and collision operations teams. About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

Security Officer Full Time Access Credential Administrator. As a Security Officer Full Time Access Credential Administrator in Lewisville, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more.

Own the business-side coordination and day-to-day stewardship of Salesforce for Sales. The role owns cross-functional intake and business requirements for Salesforce changes, connecting Sales and relevant partner teams with GBA, Technology/IT, GRO and reporting teams so that requests are understood, prioritised, properly assessed and delivered with clear business ownership. The role covers Salesforce only; it coordinates with connected-system owners when a Salesforce change may affect them, but does not own those systems. This is a business-facing platform-owner role, not the hands-on technical administrator. GBA retains technical assessment and delivery, including configuration, access administration, integrations, bulk system work, technical documentation and technical release execution. The role works with CRM Enablement and business teams rather than replacing their user guidance, adoption support or routine record-maintenance responsibilities. Business intake and prioritisation • Own the agreed intake route for cross-functional Salesforce change requests., • Clarify requests, document the business problem and expected outcome, assess urgency and impact, and maintain a visible prioritised backlog., • Own the gathering and documentation of Salesforce business requirements with Sales and affected partners, including Marketing, Credit, Legal, Compliance and I&O, where relevant., • Coordinate business priorities and recommend trade-offs; escalate material cross-functional or strategic choices to the business sponsor. Change coordination and delivery • Coordinate changes from request through discovery, business review, testing, approval, release readiness and follow-up., • Partner with GBA early to assess technical feasibility, dependencies, risks and the appropriate solution approach. Confirm technical scoping before communicating delivery timelines., • Assess impacts on users, business processes, data and connected systems; involve affected business owners in decisions and validation., • Track actions, decisions, risks, dependencies and delivery status, and keep stakeholders informed., • Coordinate business testing and acceptance. Ensure the required technical testing is completed by GBA and that business sign-off is recorded before release. GBA executes technical release tasks. Business process and operational readiness • Define and document business process changes and operating impacts, and coordinate with CRM Enablement on user-facing guidance, communications and adoption support., • Maintain a clear hand-off between business requirements, technical delivery and user support; route first-line how-to questions to the agreed CRM Enablement support model., • Maintain an understanding of Salesforce automation and connected processes so proposed changes can be reviewed for business impact and risks. Platform health and cross-team coordination • Coordinate regular reviews of Salesforce health, including open requests, errors, automation, integration issues, data quality, access visibility and usage., • Work with GBA to resolve or escalate technical issues and with SBA on reporting, analytics, data-quality measures and health reporting., • Coordinate cross-functional remediation where issues span Salesforce and business processes; ensure the accountable data or process owner is involved., • Ensure the role is included early in stakeholder discussions that may affect Salesforce processes, data or Sales business practices. Decision rights and role boundaries The role is accountable for business-side intake, requirements, prioritisation coordination, process impact, stakeholder alignment, delivery visibility and business readiness within the approved remit. It may recommend priorities and solutions but does not independently approve technical access or make technical design decisions outside its delegated authority. The following responsibilities remain with partner teams under the current RACI model: • GBA / technical delivery: technical discovery and feasibility; Salesforce configuration and automation; access, licence and joiner/mover/leaver administration; integrations; bulk updates and technical data corrections; technical testing, technical documentation and release execution., • CRM Enablement: user guidance, first-line how-to support, adoption communications and defined routine account, contact, lead and opportunity updates, excluding bulk changes., • SBA / reporting and analytics: reporting definitions, dashboards, CRM data-quality standards and measures, discrepancy investigation, integration-health reporting and pipeline/forecast/performance reporting., • Business stakeholders and data owners: provide and validate requirements, participate in functional testing, and remain accountable for the accuracy of the business information they submit., • Business sponsor: resolve material operating-model choices, strategic priorities and cross-functional trade-offs., • Experience coordinating Salesforce improvements in a business-facing role, ideally supporting Sales Operations or a commercial function., • In depth knowledge of Salesforce capabilities, user processes, data structures and common CRM terminology; able to translate business needs into clear requirements without being the technical implementer., • Strong stakeholder coordination skills across business, technology and operational teams., • Experience managing a request backlog, change lifecycle, dependencies, risks, decisions and communications., • Familiarity with business acceptance testing, release readiness and change control., • Strong written communication, facilitation, organisation and problem-solving skills., • Understanding of data quality, access controls, privacy and the need to follow company security and change policies., • Comfortable working with reporting and technical specialists to understand impacts and interpret system-health information., • Salesforce Administrator certification is required., • Relevant practical experience is also expected; certification does not replace the need to demonstrate the role's business-facing coordination and requirements skills. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact for our employees and the future of work. Employment is contingent upon the successful completion of a background check and drug screen. Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $82,960.00 to $112,000.00Salary Range for California Residents: $106,660.00 to $144,000.00 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other "Fair Chance" laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia's ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

Security Officer Full Time Access Credential Administrator. As a Security Officer Full Time Access Credential Administrator in Lewisville, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more.

Job Description Job Summary: We are seeking an experienced SnapLogic Platform Administrator to manage and support the SnapLogic Intelligent Integration Platform (iPaaS). The role involves platform administration, Snaplex management, environment governance, security administration, production support, monitoring, performance optimization, and release management. The administrator will collaborate with developers, architects, infrastructure teams, and business stakeholders to ensure reliable and secure integrations across enterprise applications and data platforms. Key Responsibilities: Platform Administration • Administer and maintain SnapLogic environments across Development, QA, UAT, and Production., • Configure and manage Cloudplex and Groundplex environments., • Manage Org settings, project spaces, shared folders, accounts, and environment configurations., • Perform platform upgrades, patch deployments, and quarterly releases. User & Security Management • Create and manage users, groups, roles, and access permissions., • Implement RBAC, SSO, MFA, and API authentication policies., • Manage certificates, tokens, service accounts, and secure connections., • Ensure compliance with organizational security standards and audit requirements. Monitoring & Production Support • Monitor Snaplex health, pipeline executions, and task schedules., • Investigate and resolve platform incidents, connectivity issues, and pipeline failures., • Support 24x7 production operations and on-call activities., • Perform root cause analysis (RCA) and preventive maintenance. Deployment & Release Management • Deploy and migrate pipelines across environments., • Coordinate change management and release activities., • Develop deployment schedules and maintain release documentation., • Validate platform readiness before production implementation. Performance Optimization • Monitor CPU, memory, disk utilization, and pipeline performance., • Analyze bottlenecks and optimize SnapLogic pipelines and tasks., • Ensure platform scalability, reliability, and high availability. Governance & Documentation • Establish naming standards, operational procedures, and platform best practices., • Maintain knowledge repositories, SOPs, and architecture documentation., • Support audits and compliance reviews. Stakeholder Management • Collaborate with developers, architects, infrastructure teams, and vendors., • Coordinate with SnapLogic support for product issues and enhancements., • Provide technical guidance and operational support to project teams.

Job DescriptionDescription: Job Title: Office Administrator Location: Richardson, Texas Department: Administration FLSA Status: Non- Exempt We are Olam Agri - a market-leading and differentiated agri-business, focused on high-growth end consumption markets, with a global origination footprint, processing capabilities, and deep understanding of market needs built over 35 years. Our food, feed, fibre, agri-industrials & ag-services capabilities span 30+ countries, and we participate in global food and agri-trade flows, working with farmers and customers to connect local origins and global destinations. We unlock value for customers, enable farming communities to prosper sustainably, and strive for a food-secure future. Learn more at www.olamagri.com. Position Summary Reporting to the Senior Director for North America Human Resources, the Office Administrator will support the dynamic work environment in Richardson, Texas, which is home to the Olam Agri Americas US headquarters. The Office Administrator will work daily to present a professional and organized work environment to the employees and business visitors. This position will be the first point of contact for internal and external management of events. The ideal candidate for this position will be high energy with an engaging and approachable demeanor. This individual should have the ability to operate with a high level of autonomy to work effectively in a high-demand environment with many competing demands and priorities. An individual who is outgoing, hard-working, and detail oriented will do well in this position. Position Responsibilities Administrative & Clerical Support • Answer calls and direct inquiries to the appropriate staff member. Maintain the company directories., • Coordinate with office management to prepare for upcoming meetings and events. Ensure appropriate spacings, support and refreshments are available., • Coordinate all incoming and outgoing mail., • Handle incoming calls, emails, and general inquiries in a professional manner., • Manage and maintain office filing systems (physical and digital) for easy retrieval of records. Office Operations & Supplies Management • Assist office teams with supply preparation, including copies and mailing., • Ensure office maintenance is completed in an appropriate timeline, including ordering, stocking, cleaning, and organizing., • Maintain inventory of office supplies and equipment; place orders as needed. Keep them in an organized manner., • Oversee cleanliness, safety, and functionality of office spaces, kitchen, and conference rooms., • Order needed supplies and manage total office expenditure of those items., • Oversee office cleanliness, safety, and functionality in collaboration with vendors., • Coordinate equipment maintenance, service requests, and repairs., • Ensure compliance with health, safety, and security procedures as required by building and Company. Financial & Recordkeeping Support • Assist with budget tracking and petty cash handling., • Maintain accurate records for audits, compliance, and reporting purposes., • Support senior management with Concur expense reporting. Staff & Department Support • Support onboarding of new employees, including workspace setup and orientation materials. Ensure newly onboarded employees complete all necessary forms., • Be an engagement champion in the office and support Human Resources initiatives on employee engagement., • Greet all office guests and direct them to the appropriate staff member(s) and/or meeting rooms., • Make meal arrangements for meetings including placing and receiving orders and events setup., • Create and edit event invitations, office announcements, and flyers., • Assist teams in planning, organizing, and coordinating office and HR-related events., • In coordination with Human Resources and Olam leadership, provide support on employee engagement initiatives and events., • Maintain the Richardson relocation guide and travel materials. Communication & Coordination • Distribute internal communications and maintain information boards as requested by HR., • Maintain the USA Org Charts, US Operations mapping, and office seating chart. Partner with HR leadership for relationship reporting changes and timing., • Coordinate and liaise with all office-related suppliers, contractors, and service providers. Address any maintenance issues and scheduling of services., • Coordinate office maintenance and repairs and any other service request with building management., • Assist with travel and credit card arrangements., • Serve as a primary point of contact to assist with visa letters and other travel-related documentation., • Support office communication including onboarding and promotional announcements. Knowledge, Skills, and Abilities • Strong communication skills, both verbal and written., • Strong customer service orientation with advanced people skills., • Strong understanding of computer systems and applications including Microsoft Office Suite is required. Previous experience with SAP is a plus., • Proven ability to handle multiple competing demands while ensuring deadlines are met. Excellent organization skills highly desired., • Demonstrated initiative and ability to multitask, organize, and prioritize work. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Olam provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status or sexual orientation. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: ogaushr@olamagri.com. At Olam Agri, we celebrate our diversity. Olam Agri Americas, Inc. is proud to be an equal opportunity workplace. Requirements: • High school diploma is required. Some college is preferred., • Two (2) years of office administration or related experience is required. Candidates with a bachelor’s degree may substitute the degree for the experience requirement., • Valid driver’s license with a clean driving record is required.

Security Officer, Part Time Security. Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individual

One year of specialized experience involving sound judgment, firearms-related decision-making, effective interpersonal skills, rapid analysis, and law enforcement, security, military, or related duties. Customs and Border Protection (CBP), with more than 69,000 employees, is one of the world's large

Security Guards of America - - Responsibilities: Provide security coverage at the site and interact professionally with the public.

Customs and Border Protection (CBP), with more than 69,000 employees, is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security (DHS). CBP protects the United States against terrorism, human and drug smugglin

Allied Universal - - Responsibilities: Patrol retail areas and perimeter; Monitor access points and activity; Respond to incidents and customer concerns; Document observations and irregular activities; Provide customer service and follow site procedures.

Customs and Border Protection (CBP), with more than 69,000 employees, is one of the world's largest law enforcement organizations and the largest federal law enforcement agency within the Department of Homeland Security (DHS). CBP protects the United States against terrorism, human and drug smugglin

ABM Industries - - Responsibilities: Monitor premises and protect people and property at North Houston site.

Security Officer / Patrol] - Earn $20/hr (Unarmed) or $30/hr (Armed) / Flexible Scheduling / Rapid-Response Assignments / Nationwide Full-Time & Part-Time Openings - As a Security Guard Armed/Unarmed at Fast Guard Service, you will: Monitor and patrol designated areas to ensure the safety and securi