Receptionist Front Desk
6 days ago
Carrollton
Job Description About the Role We are looking for a Receptionist / Customer Care Specialist who can organize, coordinate, and support daily office operations. Your role is to create a welcoming environment for customers, ensure smooth office workflow, and provide administrative support to our team. This position requires someone who is organized, friendly, detail-oriented, and able to manage multiple tasks in a busy office environment. Responsibilities • Greet and assist visitors at the showroom, • Answer calls, texts, emails, and customer inquiries, • Schedule meetings, customer appointments, and installer visits, • Coordinate with sales reps and installers, • Organize the office and showroom, • Perform data entry and scan documents, • Upload and attach documents/files into HubSpot CRM, • Assist with email sequences, tasks, and follow-ups, • Manage social media posts and simple content updates and Blogs, • Prepare and send thank-you cards to customers, • Ensure invoices and payments are processed on time, • Maintain office supplies, printers, copier, and scanner, • Plan small in-house or off-site events (celebrations, meetings, etc.), • Knowledge of office administration duties, systems, and procedures, • Proficiency in MS Office (Excel, Outlook), • Experience using office equipment (printers, scanners, copier), • Familiarity with email scheduling tools, • CRM experience (HubSpot preferred, but we will train), • Strong time-management and ability to multitask, • Excellent written and verbal communication skills, • Attention to detail and strong problem-solving skills, • Professional, friendly, and customer-focused attitude, • Experience as a front desk receptionist or administrative assistant, • Social media experience (posting updates, stories, etc.) Someone who can ensure the smooth daily operations of the office, maintain a pleasant customer experience, and support our team with communication, organization, and administrative tasks. Company DescriptionShadeotech Window Fashions is a fast growing, locally owned manufacturer of custom window treatments and motorized patio screens. Based in Carrollton, TX, we take pride in offering premium, American made products with personalized service. Our showroom reflects our commitment to style, innovation, and customer satisfaction. We're looking for driven, detail oriented individuals who want to grow with a company that's redefining comfort and design in homes and businesses across DFW.Shadeotech Window Fashions is a fast growing, locally owned manufacturer of custom window treatments and motorized patio screens. Based in Carrollton, TX, we take pride in offering premium, American made products with personalized service. Our showroom reflects our commitment to style, innovation, and customer satisfaction. We're looking for driven, detail oriented individuals who want to grow with a company that's redefining comfort and design in homes and businesses across DFW.