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  • Tax Program Director
    Tax Program Director
    7 hours ago
    $80000–$105000 yearly
    Full-time
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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  • Business Development Manager
    Business Development Manager
    3 days ago
    $24000–$200000 yearly
    Full-time
    College Point, Queens

    Logistics Sales / Business Development Representative – Dry Van Trucking We are an asset-based dry van trucking company looking for a motivated Logistics Sales / Business Development Representative to help us grow our customer base, develop profitable lanes, and build long-term relationships with shippers, brokers, manufacturers, distributors, warehouses, and 3PLs. This role is ideal for someone who understands truckload freight, knows how to sell transportation services, and wants to be rewarded for bringing in profitable, repeat business — not just one-time loads. We are looking for a sales professional who can identify opportunities, quote dry van lanes, build customer relationships, and work closely with our dispatch and operations team to ensure reliable service. What You’ll Do Develop new dry van truckload customers through cold calling, email outreach, referrals, networking, and relationship building. Target direct shippers, manufacturers, distributors, warehouses, importers/exporters, 3PLs, and freight brokers. Build and manage a pipeline of prospective customers. Quote dry van lanes based on market conditions, company capacity, mileage, deadhead, and service requirements. Negotiate pricing and service terms with customers. Work with dispatch and operations to make sure loads are covered properly and service expectations are met. Help develop consistent lanes and repeat freight, not just one-time spot loads. Track customer activity, pricing, follow-ups, and opportunities in CRM or company systems. Communicate customer requirements clearly to operations, dispatch, billing, and management. Help collect necessary load details, credit information, and customer documentation. Monitor customer satisfaction and identify opportunities for additional business. Protect company margins by focusing on profitable freight and long-term accounts. Compensation Structure We offer a competitive compensation plan that rewards profitable growth. Base salary plus uncapped commission. Commission is based on collected gross profit, not just gross revenue. Commission is paid after customer payment is received. Higher-margin and repeat customers create higher earning potential. New customer bonuses and performance accelerators may be available. Long-term growth opportunities for strong performers. Our goal is to reward salespeople who bring in quality customers, consistent freight, healthy margins, and strong relationships. Ideal Candidate The ideal candidate has experience in one or more of the following: Dry van truckload sales. Freight brokerage sales. Carrier sales. Logistics business development. 3PL sales. Shipper account management. Transportation customer service with sales ability. Dispatch experience with strong customer relationships. Existing shipper or broker relationships are a strong plus, but not required if you have the drive and discipline to develop new business. Requirements Experience in transportation, trucking, logistics, freight brokerage, or supply chain preferred. Strong communication and negotiation skills. Comfortable making outbound calls and following up consistently. Ability to understand freight rates, lanes, mileage, deadhead, and service requirements. Ability to work with dispatch and operations in a fast-moving environment. Organized, self-motivated, and results-driven. Comfortable using email, phone, spreadsheets, CRM systems, and load-related software. Ability to build trust with customers and maintain long-term business relationships. Must be professional, reliable, and accountable. Preferred Qualifications Dry van truckload experience. Existing book of business or active shipper relationships. Experience quoting spot lanes and contract lanes. Knowledge of DAT, Truckstop, TMS, CRM, or similar freight/logistics tools. Experience working with direct shippers. Bilingual English/Mandarin or English/Spanish is a plus, but not required. Benefits Benefits may include: Competitive base salary. Uncapped commission. Performance bonuses. Paid training. Growth opportunities. Support from dispatch and operations. Stable asset-based carrier environment. Opportunity to grow into Senior Sales, Account Manager, or Business Development Manager roles. Why Join Us? We are a growing dry van trucking company with real capacity, experienced operations support, and a strong focus on long-term customer relationships. We are not looking for someone to chase cheap freight all day. We are looking for a sales professional who can build profitable accounts, develop repeat lanes, and grow with the company. If you are motivated, organized, and serious about building a career in logistics sales, we want to hear from you.

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  • Junior WMS & TMS Support Consultant
    Junior WMS & TMS Support Consultant
    29 days ago
    $60000–$65000 yearly
    Full-time
    Manhattan, New York

    Position Overview We are looking for a motivated and detail-oriented Junior WMS & TMS Support Consultant to join our growing team. This role is ideal for someone looking to build a long-term career in supply chain technology, warehouse management systems (WMS), and transportation management systems (TMS). The successful candidate will assist with day-to-day customer support, troubleshooting, system maintenance, and implementation-related activities while gaining hands-on experience with logistics and ERP-integrated platforms. This position offers a strong growth path into a Functional Consultant, Technical Consultant, or Support Management role. Responsibilities • Provide first-level support for WMS and TMS applications, • Troubleshoot software, database, and web application issues, • Assist customers with system configuration and operational questions, • Monitor support tickets and ensure timely resolution and follow-up, • Work with senior consultants on implementations, upgrades, and testing, • Execute SQL queries for troubleshooting, reporting, and data validation, • Support integrations between WMS/TMS platforms and ERP systems, • Document support cases, solutions, and internal procedures, • Assist with user training and customer onboarding activities, • Collaborate with development and operations teams to escalate complex issues Required Skills & Qualifications • Basic to intermediate knowledge of Microsoft SQL Server (MSSQL), • Understanding of web applications and browser-based systems, • Familiarity with Warehouse Management Systems (WMS), • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service abilities, • Ability to manage multiple tasks and priorities, • Strong attention to detail and willingness to learn, • Basic understanding of logistics, warehousing, or transportation processes is preferred Preferred Qualifications • Exposure to Transportation Management Systems (TMS), • Experience with ERP systems such as SAP Business One, Acumatica, or similar platforms, • Knowledge of APIs, integrations, or EDI is a plus, • Previous helpdesk or software support experience is beneficial Career Growth Opportunities This role is designed as an entry point into the consulting and supply chain software industry. Successful candidates will have the opportunity to grow into: • WMS/TMS Functional Consultant, • Technical Consultant, • Project Coordinator, • Support Team Lead, • Support Manager What We Offer • Hands-on training and mentorship, • Career development opportunities, • Exposure to real-world logistics and supply chain operations, • Collaborative and fast-paced environment, • Opportunity to work with modern warehouse and transportation technologies Location Hybrid/New York Employment Type Full-Time How to Apply Please submit your resume along with a brief introduction outlining your experience and interest in warehouse and transportation technology solutions.

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  • Hair Stylist Assistant
    Hair Stylist Assistant
    2 months ago
    Part-time
    Manhattan, New York

    Job Overview Join our salon Studio as a Hair Stylist Assistant, where your enthusiasm and dedication will help create a welcoming environment for clients. This paid position offers a fantastic opportunity to develop your skills in hair styling, customer service, and salon operations. You’ll play a key role in ensuring every client leaves feeling confident and beautiful while gaining hands-on experience in a dynamic beauty setting. If you’re passionate about hair, eager to learn, and ready to grow your career, this is the perfect role for you! Duties Assist senior stylists with hair styling, coloring, and finishing techniques including hair extensions, eyelash extensions, and hair threading. Prepare clients for services by performing consultations on color theory, hair care needs, and desired outcomes. Maintain salon cleanliness and sanitation standards to ensure a safe environment for clients and staff. Manage front desk responsibilities such as scheduling appointments using salon software like MINDBODY, greeting clients warmly, and handling retail sales. Support store management with inventory organization, retail product upselling, and stock replenishment. Assist with retail sales of hair care products, makeup application tools, nail care items, and accessories through effective upselling strategies. Mentor new team members by sharing knowledge about salon procedures, customer service excellence, and technical skills. Requirements Cosmetology license or currently enrolled in an accredited program. Basic knowledge of hair styling techniques including blowouts, trims, and simple color applications. Familiarity with salon software systems such as MINDBODY for appointment scheduling and client management. Strong communication skills to connect confidently with clients and team members. Knowledge of sanitation practices to uphold health standards within the salon environment. Experience or interest in advanced services like hair extensions or makeup application is a plus. Ability to multitask efficiently at the front desk while providing excellent customer service. Embark on an exciting journey in the beauty industry by supporting our talented stylists and delighting clients every day! This role offers valuable training opportunities in store management, retail sales techniques, and technical skills that will elevate your career in cosmetology. We’re committed to fostering a positive environment where your passion for beauty can flourish!

    Easy apply
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