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Job Description Guest Service Theatre Ushers As L.A.'s premier performing arts destination, The Music Center convenes artists, communities, and ideas with the goal of deepening the cultural lives of every resident in Los Angeles County. The $70 million non-profit performing arts organization has three divisions: TMC Arts, TMC Ops and TMC Business Services, TMC Arts, The Music Center’s programming engine, provides year-round programming inside The Music Center’s four theatres, which include Walt Disney Concert Hall, Dorothy Chandler Pavilion, Ahmanson Theatre and Mark Taper Forum; on Jerry Moss Plaza; outside at Grand Park, a 12-acre adjacent green space; in schools and neighborhoods all over Los Angeles County; and on a digital platform called The Music Center Offstage. TMC Arts presents world-class dance with Glorya Kaufman Presents Dance at The Music Center, free and low-cost public concerts and events, as well as K–12 arts learning programs, workshops, performances, interactive experiences and special events. TMC Ops manages the theatres, the plaza and Grand Park, which comprise $2 billion in county assets, on behalf of the County of Los Angeles. TMC Business Services includes Advancement, Human Resources, Finance, IT and Marketing and Communications. The Music Center is also home to four renowned resident companies—Center Theatre Group, Los Angeles Master Chorale, LA Opera and LA Phil. The Music Center currently seeks Theatre Ushers for performances and events. Reporting to the Guest Services Manager, Theatre Ushers welcome, seat and assist guests in the theater auditoriums. The Guest Services Department ensures the safety and enjoyment of The Music Center guest experience. DUTIES AND RESPONSIBILITIES: • Seat guests in theatre auditoriums and lecture halls, • Answer guest inquires accurately and politely, • Scan or tear check tickets at theater entrances, • Direct paths of travel for guests attending events, • Inspect theaters for safety hazards, • Operate 2-way radios, • Place signage, stanchions and program carts, • Assist other departments when necessary and as directed by a supervisor, • Respond to a wide range of customer service issues with sensitivity and care, • Additional responsibilities may include assisting senior individuals or individuals with disabilities into the theatre and/or to their seats, • General duties as assigned, • Maintain clean uniforms and adhere to grooming standards, • Regular attendance and punctuality, • Prior customer service experience preferred, • Excellent oral and written communication skills, • High school diploma, GED or equivalent preferred. In some circumstances, students still actively in school with valid work permits will be considered, • Guest service mentality; friendly, respectful, courteous, • Bend, stand and walk for up to duration of entire work shift, • Lift and carry up to 20 pounds VACCINATION POLICY: The Music Center requires its employees to be vaccinated against COVID-19 with one booster, subject to certain exemptions as required by law. New hires working at The Music Center must be fully vaccinated no later than 60 days after hire and until they are fully vaccinated will be required to submit weekly proof of negative laboratory COVID-19 test and submit to additional masking and social distancing requirements. Please contact The Music Center’s Human Resources Department for a copy of the vaccination policy. Hourly Pay Rate: $17.28. This is a part-time, non-exempt position. INCOMPLETE SUBMISSIONS WILL NOT BE CONSIDERED EQUAL OPPORTUNITY EMPLOYER

Job Description Title: Marketing Coordinator Industry: Apparel Location: City of Industry, CA Work Schedule (Hybrid/Remote/In-Office): Hybrid, onsite T/W/TH Targeted Start Date: July 7, 2025 Duration of Assignment: 8 weeks, cover leave. Pay rate: $27/hr Apparel/Accessories client is seeking a Marketing Coordinator to provide support in the execution of brand campaigns and initiatives. The ideal candidate has a firm grasp of marketing fundamentals, is critical thinker with a passion for pop culture and an interest in philanthropy. What you’ll do: • Place orders for promotional signage and replenishment of existing marketing collateral, • Manage inventory levels of marketing collateral to support the needs of new and existing stores, • Manage signage requests and budget, • Manage all marketing purchase order requests, • Work in tandem with the Planning and Creative departments to manage digital promotions and signage, • Coordinate and execute new store opening marketing events and collateral, • Review mall-based marketing opportunities and provide support for approved opportunities, • Manage new store lists, • Update and maintain the marketing calendar, • Engage with giving partners to provide quarterly giving reports and coordinate quarterly volunteer events, • Draft creative briefs, • Create marketing campaign recaps, • Maintain brand marketing materials, • Provide additional support during special events, • Conduct competitive research, • Bachelor’s degree in Marketing, Communications or related field, • 1-2 Years of marketing experience, preferably in entertainment, apparel, or licensing, • Self-starter, motivated, proactive, dependable, flexible, detail oriented, • Confident, but able to ask for assistance when uncertain, • Ability to multi-task, managing a variety of initiatives / issues simultaneously, • Ability to project manage and capable of meeting deadlines and dealing with time constraints, • Excellent organizational skills, • Excellent interpersonal, solid written and verbal communication and presentation skills, • Ability to build relationships, be flexible/adaptable, able to collaborate, • Resourceful, innovative and responsive to change, • Strong computer skills (Excel, Power Point, Word, Keynote), • Should be solution oriented and a critical thinker

Job DescriptionGraphic Designer (On-Site) Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of Excellence and Justice and are united in our commitment to achieve the best outcome for our clients. You will work side by side on a team of dynamic, collaborative, and client-focused professionals who are committed to delivering on our founding core values: Excellence, Teamwork, and Integrity. The Opportunity We are seeking a versatile Graphic Designer who blends creative excellence with a performance mindset. This role involves designing high-impact assets across digital, print, web, and video to support lead generation and campaign performance. You will collaborate closely with many in our marketing team to create visuals that convert. Why Youll Love This Role This is more than a design role it's a chance to turn creativity into results in a culture that values testing, iteration, and real impact. You'll have the freedom to move fast, experiment often, and directly influence growth alongside a smart, collaborative team. Accountable for • Ad Creatives: Design and iterate on ad creatives for Google Ads, Meta, programmatic, and social channels., • Graphics Development: Produce static and motion graphics for paid media, landing pages, emails, and social content., • Marketing Materials: Create and update print and digital collateral, including brochures, signage, one-sheets, and internal materials., • Video Graphics: Edit photos and videos, and create motion graphics for YouTube ads and short-form content., • Optimization: Optimize creative assets based on performance data and A/B testing insights., • Collaboration: Work cross-functionally to align visuals with campaign goals and brand voice., • Brand Consistency: Maintain brand consistency while evolving the visual identity in a competitive landscape., • 35+ years in graphic design, with a focus on digital marketing and advertising., • Demonstrated performance-driven creative work, including ads, social, email, and landing pages., • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); familiarity with Figma, Canva., • Experience with video and motion tools (After Effects, Premiere, Final Cut)., • Understanding of design for performance metrics like CTR, engagement, and conversions., • Strong collaboration and communication skills within cross-functional teams., • $75,000 - $95,000 depending on experience Paid time off and paid holidays, • Opportunities for growth and advancement, • Team outings and sponsored events, • Employee referral bonus programs, • Firm-paid Medical HMO with affordable upgrades, • Firm-paid Life and AD&D insurance, • Low-cost Dental and Vision plans, • 401k, • FSA (Flexible Spending Account), • EAP (Employee Assistance Program)

Job Description Location: Los Angeles, CA Employment Type: Full-time Pay Range: $85,000 - $125,000/year + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Leave, Monthly Team Building Budget and more! About Us CJ OLIVE YOUNG introduced the first Korean health and beauty store in 1999, pioneering the industry and becoming Koreas No. 1 Health & Beauty Store. With over 1,370 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of beauty and health to customers worldwide. CJ OLIVE YOUNG USA, Inc is a dynamic and fast-growing beauty retailer specializing in K-beauty skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers. Job Summary We are seeking a strategic and execution-focused Promotional Marketing Manager to lead omni-channel promotional planning and activation for Olive Young USA. This role will be instrumental in driving in-store traffic, boosting conversion, and delivering cohesive customer experiences across offline and online touchpoints. The ideal candidate has deep expertise in retail marketing, strong cross-functional collaboration skills, and a passion for data-driven campaign optimization. What Youll Do • Lead annual marketing planning for both offline and online channels, with a priority on in-store promotions tied to the U.S. store launch, • Develop and execute sales-driven in-store campaigns, seasonal events, and strategic category activation programs, • Plan and manage high-impact offline promotions (e.g., Olive Young Sale) and integrate with online campaigns for a cohesive customer experience, • Coordinate with Visual Merchandising and store teams to execute impactful in-store activations, • Develop promotional design briefs (SB) and review copy for all channels (in-store signage, landing pages, email, app push notifications, etc.), • Establish and manage promotion budgets (e.g., coupons, points, gift events, in-store giveaways), allocate funds, and monitor cost efficiency, • Build and manage partnerships with local brands, influencers, and community organizations to boost in-store traffic and sales, • Identify opportunities to improve offline activation processes and online promotional systems, • Propose innovative in-store experiences and service enhancements to increase conversion and dwell time, • Review briefs, test improvements, and provide feedback to HQ and internal teams, • Develop standard operating procedures for integrated offline/online event execution, • Analyze offline and online promotional performance, sales impact, and ROI, • Track U.S. beauty retail trends, competitor promotions, and seasonal consumer behaviors to inform campaign planning, • Use customer and sales data to generate insights, form hypotheses, and test strategies for higher promotional efficiency, • Report post-event performance and recommend improvements for future campaigns, • Create and execute omni-channel customer engagement strategies (email, app push, in-store touchpoints), • Align campaign messaging and timing across both online and offline channels, • Develop tailored campaigns for specific customer segments, leveraging loyalty programs and local community outreach, • Measure and optimize campaigns using A/B testing, foot traffic tracking, and conversion analysis Qualifications • Proven 5+ years of experience in offline/in-store-driven marketing or omni-channel promotion planning in the U.S. market, • Strong track record in sales-oriented promotion execution, category activation, and campaign management, • Bilingual in English/Korean (Korean: business-level proficiency) Preferred Qualifications • Experience in U.S. beauty retail, health & beauty (H&B), or lifestyle consumer goods industries, • Familiarity with both retail floor operations and e-commerce promotion strategies, • Experience with store launch marketing or large-scale seasonal event planning Equal Employment Opportunity Statement CJ Olive Young USA, Inc is an equal opportunity employer committed to creating an inclusive environment for all employees. We believe in hiring with empathy and strive to build a diverse workforce that reflects our community. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants are encouraged to apply and will receive consideration without regard to these factors.

Job DescriptionDescription: POSITION TITLE: Marketing, Events & Community Relations Coordinator PROGRAM: Administration FLSA STATUS: Non-Exempt REPORTS TO: Chief Development Officer WAGE: $29-31 /hour LOCATION: Onsite ABOUT MEND: MEND-Meet Each Need with Dignity is a nonprofit organization headquartered in Pacoima, CA serving the crisis needs of the most vulnerable community members. Operating the San Fernando Valley’s most extensive Community Nourishment Programs, MEND distributes almost 4Million lbs. of good food a year. And, in alignment with MEND’s mission and long-term commitment to strengthen families & the community, MEND helps individuals address and overcome the long-term challenges that have kept them from thriving through our more intensive services and programs. JOB SUMMARY: Under the supervision of the Chief Development Officer (CDO), the Marketing, Events & Community Relations (MECR) Associate is responsible for developing and delivering effective, forward-looking and mission-enhancing marketing/ communication initiatives, community relations strategies, and events, both fundraising and program focused. The MECR Associate must be able to work with minimal supervision, demonstrate good judgment and discretion when handling confidential materials/communications, possess strong written and verbal skills, demonstrate exceptional organizational skills, and strong technology competency. ESSENTIAL FUNCTIONS 1. EVENTS: Coordinates the design and execution of high-quality, compelling & impactful fundraising/donor events, such as MEND’s annual Dignity Awards Gala and Donor Appreciation event. Facilitates and actively supports program related events including the Holiday Program, MEND Day, Volunteer Recognition event, Back to School Stars, and other events. Assists in coordinating and supervising volunteers at special events., 2. MARKETING: Develops & implements an effective marketing strategy for MEND to showcase its unique mission and further its impact in the community, including but not limited to design of print and electronic materials (flyers, signage, promotional products, etc.) & brochures and engaging social media content. Collects and refreshes a library of emotionally appealing client stories and photographs for use in newsletters, the website, social media, direct mail, and other fundraising opportunities., 3. FUNDRAISING SUPPORT: Supports the success of MEND’s regular fundraising efforts. Assists the CDO in developing impactful donor communications, including weekly e-blasts, Thank You Thursday posts, highlight videos, etc. Actively assists in effective & successful Giving Tuesday campaign, cause-related campaigns (such as Independence from Hunger) and peer to peer fundraising. Updates MEND’s profile on GuideStar and Charity Navigator annually., 4. WEBSITE: Maintains and continually updates MEND’s website incorporating best practices to enhance community & donor engagement ensuring user-friendly functionality, action-oriented modal, easy to navigate & access information, and always current, compelling & emotionally appealing content, including client stories and visuals. Regularly updates volunteer opportunities, employment opportunities, and changes to board & staff listings. Ensures current organizational materials are available on the website, including the annual donor list, financials, impact reports, news stories, etc. Track user interactions using Google or other analytics on a quarterly basis to help inform how users navigate the website and to improve their experience., 5. COMMUNITY & MEDIA RELATIONS: Assists in growing MEND’s community presence & brand by creating, training & maintaining a team of subject matter experts & spokespersons for media interviews, to speak at public forums and conduct tours at MEND. Develops media releases and talking points, and monitors media coverage. Assists in creating media packages to engage & cultivate reporters in local media, highlighting MEND activities & programming., 6. SOCIAL MEDIA: Maintains and updates organization’s online profiles, including but not limited to Facebook, Instagram, LinkedIn, Yelp, Google business, Flickr, and all other online profiles. Creates new profiles in emerging media when warranted. Responsible for social media postings on behalf of MEND., 7. BRANDING: Works with CDO to broaden, strengthen and manage MEND’s brand both internally and externally. Reviews and approves any internal and external marketing material for outreach events., 8. Other duties as assigned. Requirements: QUALIFICATIONS: · Bachelor’s Degree or relevant comparable combination of training and experience. · Strong “people skills” to work with staff, Board members, volunteers, vendors and public contacts in a positive and pleasant manner. · Must have excellent ability to exercise discretion, work independently, and maintain/manage confidential information appropriately. · 2 years previous experience working in Development and/or Marketing within a nonprofit agency. · Must be dependable, detail-oriented, with a strong work ethic. · Excellent writing, spelling, and editing ability; excellent command of written and spoken English language including rules and usage. · Fluency in written and spoken Spanish required. · Excellent interpersonal communication skills, particularly where information must be conveyed in a clear and convincing way. Must be able to communicate effectively with employees and volunteers at all levels of the organization. · Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint). Experience using donor CRMs (eg, Raiser’s Edge, Salsa, DonorPerfect, etc) highly desired. TIME COMMITMENT: Full time 70 hours per pay period (9/70 per pay period or 32/38 hours per week based on organizational needs including two Saturdays per month; may include some evening and weekends and local travel. • All positions contingent on continued funding., • All employees on County-funded programs must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department., • The above statements reflect the essential functions considered necessary to describe the principal content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job. MEND is an equal opportunity employer., • Warm and welcoming environment, • Staff and volunteers have a passion for making the world a better place., • Investment in, care and appreciation for all employees, • Celebrate success together at staff meetings, annual holiday celebration and for outstanding achievements., • Emphasizes personal and professional skill development through quarterly performance appraisals and regular 1:1 meetings with management, • Excellence in programs, outcomes, and operations, • Informed, holistic approaches through active listening and credible messengers., • Integrity in our actions, building trust in our community and donors., • Transparency and integrity in all we do, • 100% of basic employee health coverage and life insurance paid for by employer. Dental coverage paid at 50% by employer; Vision coverage paid for by employee. May elect to purchase up to a PPO plan or obtain coverage for eligible family members at their own cost., • Optional benefits include Flexible Spending Account and AFLAC., • Employee Assistance Program (EAP) available providing 24-hour confidential hotline for employees to help find balance, address personal concerns, and assist with day-to-day challenges., • 10 days of sick leave granted annually; ability to carry over up to 70 hours of unused sick time., • MEND provides vacation benefits to all full-time and part-time employees for the purpose of giving them a period of rest and relaxation away from work with pay. New employees accrue vacation at a rate of 2 weeks per year., • Option to participate in employer sponsored 403B retirement plan., • 11 paid days off: 9 holidays, 2 personal days (birthday and work anniversary)., • Compelling work culture and values.

Job Description Design promotional art for promotions, special events and branding materials. Create visually appealing videos for television, internal communications, and social media. Provide general support to the Marketing Department as assigned by the Marketing Director. Perform all duties assigned in accordance with all applicable legal regulations and requirements, presenting oneself as an asset to Hollywood Park Casino and encouraging others to do the same. Major Responsibilities: • Assist the Marketing Director in providing concept and design for all marketing communications., • Create effective, innovative designs that communicate visually in both print and multimedia environments., • Use knowledge of current graphic design software to produce graphic art and visual materials for print marketing and web, advertisements, communications and informative materials., • Produce materials and relevant copy for social media outlets., • Create and edit digital art/video for internal signage, website and other outlets., • Ensure exceptional creative flair and an innovative approach to all design projects., • Prepare artwork (in any required format) for distribution to media outlets and for the purpose of printing, quotes and estimates., • Ensure the customer service provided always exceeds the criteria set by the Hollywood Park Casino Company, Inc. Code of Professionalism., • Provide excellent customer service to all guests and employees., • Always maintain a professional and well-groomed appearance., • Communicate effectively with all guests and employees and follow through on written and verbal instructions., • Perform all other work-related duties as assigned by the Senior Marketing Manager and upper management., • Complete all other duties as assigned by upper management., • Attendance and punctuality are essential job functions of this position., • Report and address safety concerns immediately., • Adhere to all department and Safety policies and procedures., • Adhere to all applicable federal, state, and local laws and regulations. Qualifications, Experience, Education: • Must be 21 years of age or older to apply., • Must be able to pass a background check and obtain a casino work permit before entering this position., • Must have employment eligibility in the U.S, • Minimum 4 years design work experience preferred., • Degree in Graphic Design or Graphic Arts or related field preferred or relevant experience., • Accuracy and attention to detail, • An understanding of the latest trends and their role in a commercial environment, • Proven competence in design and image manipulation software, • Ability to work under pressure and be detail oriented., • Proficiency in the following (on Mac platform): Adobe Creative Suite: InDesign, Photoshop, Illustrator, WordPress/CMS, • Working knowledge in the following: HTML, Premiere Pro, After Effects, Action Script 2.0, • Microsoft Office: PowerPoint, Excel, and Word, • Excellent visual communication skills to present ideas and information in a multimedia context combined with excellent IT and programming skills., • Excellent organizational, time and project management skills, • Must function in a team environment and must communicate with co-workers and customers, • Duties for this position require moderate physical exertion, such as sitting/walking at will, standing/sitting for long periods, lifting/carrying objects weighing up to 15 lbs., pushing/pulling objects, crouching/kneeling, bending, reaching, close vision, color/depth perception, hearing sounds/communication, and handling/grasping/fingering equipment. Safety precautions must always be used to avoid injury to oneself and others.Company DescriptionHollywood Park Casino (HPC) has completed an exciting and major revitalization in 2016 that has transformed into the premier casino and entertainment destination in Southern California adjacent to the new Los Angeles Rams Stadium. Our reputation and success begin with our employees and we believe in cultivating a supportive, fun environment where you can grow and challenge yourself to be your best. HPC is always seeking motivated and committed people who believe in a team effort, compassion and excellence. We're all-in are you?Hollywood Park Casino (HPC) has completed an exciting and major revitalization in 2016 that has transformed into the premier casino and entertainment destination in Southern California adjacent to the new Los Angeles Rams Stadium. Our reputation and success begin with our employees and we believe in cultivating a supportive, fun environment where you can grow and challenge yourself to be your best. HPC is always seeking motivated and committed people who believe in a team effort, compassion and excellence. We're all-in are you?

Job Description Who We Are Tower 28 is building a world where beauty is accessible, inclusive, and sensitive. We want to push the boundaries of what beauty should be: a mix of high quality, high standards, and high levels of fun. We want to be a beauty big sister, who knows what’s right (clean, non-toxic, vegan, cruelty-free) but also knows how to have a good time (clean beauty doesn’t have to be so serious!). What You’ll Be Doing The Senior Graphic Designer at Tower 28 will play a key role in evolving the brand’s graphic identity. This role will be responsible for refining and differentiating the typographic and graphic expression of the brand. We seek an uncompromisingly sharp eye, who can balance fastidious attention to detail with bold, striking visuals. You will evolve and update the brand’s graphic guidelines, bringing uniformity to a multi-sku packaging system, owning the point of sale retail fixtures for the brand’s retail presences, creating unique and memorable PR packaging experiences, and stand-out novel brand assets for events. This hybrid role requires 3 days in office in Santa Monica, and reports directly to our VP of Creative. Key Responsibilities • Create and enforce brand guidelines and brand codes across all graphic work, • Lead and execute design on a wide range of assets: retail point of sale display, product packaging, press packaging, signage, mailers, • Concept and create packaging for beauty products— with innovative structures, eye-catching graphics and a commitment to sustainable solutions, • Collaborate cross-functionally with Product Development, Marketing, and Merchandising, • Work closely with vendors, printers, and engineers to bring designs to life with precision and polish, • Mentor junior designers What You Bring, • 7+ years of design experience, ideally in beauty, fashion, or lifestyle, • A passionate typographer with a deep knowledge and geeky predilection for hierarchy, systems and type that talks., • A sharp eye, elevated taste, and a passion for creating standout work, • A portfolio that showcases your unique graphic finger print and stand-out execution, • Previous experience with beauty retail fixtures and graphics especially at Sephora, • Deep understanding of print production, dielines, specialty finishes (foil, embossing, UV), and sustainable, recyclable and home-compostable materials, • Exceptional attention to detail, excellent communication skills, and the ability to juggle multiple projects with grace, • A self-starter attitude, collaborative spirit, and a love of design, culture, and branding nh2MGO7Eah

Job Description:\n\nDescription: NEW RESTAURANT OPENING - Fine-Dining Spanish cuisine in Culver City Who We Are: Acme Hospitality owns and operates an innovative collection of boutique food, beverage and hotel concepts in Santa Barbara, San Juan Capistrano, Palm Springs, Culver City and Nevada County, CA. Acme concepts and team members have won numerous awards and accolades from local, regional and national sources. Mission & Core Values: Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Acme Hospitality’s Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for our success. Position Summary: As the General Manager of the restaurant, you are responsible for all Front of House operations. The position of General Manager is truly about being a dynamic team leader and setting a positive tone for the entire restaurant to ensure that the operation is running efficiently, profitably and delivering the highest level of hospitality. Management Team member qualities: A strong and committed work ethic with an ever-present enthusiasm. A passion for work and knowledge of food and beverage. Someone who can lead an entire team and takes pride in teaching others. Someone who is honest and has integrity. Ability to multitask under pressure with a smile. A true team player, proactive and always going above and beyond. An eye for detail, cleanliness and organization. Someone who is humble and always willing to learn and get better. Someone who has the ability to make appropriate decisions in adverse situations. Ability to question, bring ideas to the table, and desire to make changes to be the best we can be. The overall role of the General Manager at is to:Increase overall sales and profitability and exceed budgeted financial benchmarks. Be a dynamic leader and role model of the restaurant. Maintain a level of service and hospitality that proudly reflects the business. Maintain a positive and respectful work environment at all times. Hire hospitality driven team members who reflect our brand. Lead, train, motivate and mentor all team members. Maintain a positive relationship and establish open lines of communication between BOH and FOH. Maintain cleanliness, safety, and organization of the restaurant. Cultivate new and existing guest relationships. Set the tone for the staff every shift for service. Follow all Acme management systems and policies Comply with all applicable laws and guidelines in respect to federal, state and local agencies. Specific Job Responsibilities and Tasks: Hospitality and Floor Presence: The primary role of this position is to set the tone and foster a culture where guest satisfaction and hospitality are our number one priority. You are the ambassador of the brand, and it is your job to maintain a service and hospitality standard that is a clear reflection of Acme restaurants. Staffing and Scheduling: As General Manager, you are responsible for staffing the restaurant to ensure optimal flow of service Maintain proper staff levels with the team members who are best suited to represent the brand. Ensure proper coverage is in place according to business volumes for each area of the restaurant. Hiring and terminating all team members. Ensure completion and review of all schedules in Ctuit weekly. Training/Initial & Ongoing: As training is one of key components to the success of our restaurant, you are responsible for delivering our culture to your entire team. Maintain all appropriate training materials pertaining to service, food beverage and company policies. Follow designated training schedule to ensure successful learning. Responsible for setting up new team members for success by providing proper training and ongoing development. Orientate, motivate, train, and educate all team members in Acme policies, procedures, and rules. Ensure proper transition from training to going live. Educate and test team members in product awareness and cultivate long-term service and food/beverage knowledge. Conduct quarterly service meetings to educate and motivate team members. Financials: As profitability is the key to success in any restaurant, it is critical that you are always aware of store sales goals and budgets. All financials are driven by weekly Ops statement in Ctuit. Ensure Ops statement is accurate. Achieve budgeted sales goals. Responsible for cash management, closing reports, and nightly close outs. Meet and exceed overall Labor Cost. Meet and exceed overall Cost of Goods. Ensure monthly food and beverage process are being updated. Comp review and accountability. Ensure proper coding and scanning of all invoices in accordance with Chart of Accounts. Ensure tip reporting is accurate and compliant. State of the Restaurant: The aesthetic and overall cleanliness and condition of the restaurant is an essential part of the restaurant experience. Responsible for cleanliness and all repair of the entire interior and exterior of the restaurant. Keep all signage up to date and accurate including special boards and exterior signage. Take the lead on making sure that the restaurant is both clean and in compliance with health department standards. Responsible for volume and proper music selection. Ensure proper lighting levels interior and exterior. Store Operations: Our day-to-day systems are designed to make everyone’s job easier and the restaurant more efficient. They are dictated by the Acme master calendar. Validate that all daily tasks on opening and closing checklists are performed. Ctuit manager log read and properly utilized daily. Ensure daily pre shift is executed to update staff on special instructions, policies, 86’d items. Ensure uniforms are clean and to standards. Opening and closing procedures are followed correctly. Ensure all fact sheets are up to date. Maintain and ensure all daily checklists and forms are completed. Maintain the POS database with accurate items and prices. Manage repair and maintenance of the entire restaurant and keep updated vendor list. Ensure health inspection checklist is completed daily. Keep all menus, chalkboards and signage up to date. Run weekly management meetings. Manage small ware program and ensure par levels are maintained. Manage paper good program and approve all new menu items. Monthly product mix analysis on food and beverage. Update and maintain weekly pricing on all food and beverage. Manage computer and company data according to Acme rules and regulations. Manage and maximize reservation system. Oversee maintenance and creation of beverage program. Perform monthly inventory of beverage program. Event Management: As a General Manager, you will oversee and facilitate Events on property. These will range from internal events to contracted events with detailed BEOs. Participate in the review of BEOs at Manager Meetings, working with the Sales Department, Chefs and co-managers on the planning of future events. Process deposits in POS, following protocol with the Event Sales Department. Staff and properly train hourly team members on the steps of service and event execution. Be the point of contact for the host, planner, bride etc. Answering questions and ensuring Complete the accurate billing. Human Resources: The General Manager will consistently hold team members accountable to the rules and standards of Acme restaurants. Evaluate, discipline and reward according to Acme standards. Communicate with the HR department to properly file employee records. Ensure timely and accurate input of all new hires into POS. Report all necessary updates and corrections to HR and accounting department. Maintain and manage clock-ins/outs, breaks, overtime and break violations. Maintain all FOH new hire packets in conjunction with Human Resources. Ensure all hiring and firing procedures are in place including corrective counseling documentation under guidance of HR. Ensure all team members are following company policies and procedures. Perform annual hourly performance reviews. Follow proper workman’s comp procedures. Ensure a safe work environment at all times. Adhere to company pay ranges by position and manage/plan pay raises within range. Reporting Structure:The General Manager reports to the Director of Restaurant Operations. Supervisory Responsibilities:The General Manager oversees and manages all FOH team members. Requirements: Travel Requirements: The General Manager may be asked to travel periodically. Job Status: Exempt Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks. Physical Requirements/Environmental Factors: REQUIREMENTS N/A OCCASIONAL FREQUENT CONSTANT Standing X Walking X Sitting X Climbing X Crawling X Kneeling X X Bending X X Reaching above Shoulder X X Lifting: 10 lbs. X 11 - 20 lbs. X 21 - 50 lbs. X 50 - 100 lbs. X X Carrying: 10 lbs. X 11 - 20 lbs. X X 21 - 50 lbs. X X 51 - 100 lbs. X REQUIREMENTS N/A OCCASIONAL FREQUENT CONSTANT Pushing X Pulling X Manual Dexterity X Bi-Manual Dexterity X Fine Motor Skills X Gross Motor X Eye/Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Other - ENVIRONMENTAL FACTORS YES NO Working Outside YES Working Inside YES Working alone YES Working closely with others YES Excessive cold/heat YES Excessive humidity/dampness YES Noise/Vibrations YES Working above ground YES Working below ground NO Working with chemicals/solvents/detergents/cleaners YES Working on uneven surfaces NO Operating moving equipment or vehicles NO Working around machinery or moving equipment YES Climbing on scaffolds or ladders YES Working under hazardous conditions NO Guest Service Standards ALL POSITIONS 1. GREET ALL YOU MEETSay hello to everyone you see and make eye contact. Remember the guest or team member’s names and use them often. 2. SELL THE PROPERTYSell the services and facilities of the property first. Help the company obtain new customers and retain current customers. Memorize basic property information; be able to give accurate directions. Thank our guests for their business AND invite them to return. 3. TAKE PERSONAL RESPONSIBILITY FOR GUEST SATISFACTIONListen and respond with empathy to guest or team member inquiries and stay with the individual until he/she is satisfied. If a guest or team member asks for directions, do not point – escort the guest or team member to the destination. 4. PROMOTE SAFETY AND SECURITYKnow your property’s emergency procedures. Protect the company’s property against damage or loss. Report any unsafe working condition. 5. PRACTICE CONTINUOUS IMPROVEMENTLook for ways to do your work better, faster and smarter. Share those ideas. Be part of the solution; always accompany criticisms with suggestions for improvement. Keep an open mind; be “flexible” to do new things and old things in new ways. 6. PROJECT A POSITIVE, PROFESSIONAL IMAGEFollow the company appearance standards at all times. Keep your work area clean and professional. Never discuss internal business in front of guests. 7. TAKE PRIDE IN ACME HOSPITALITY If you see something on the floor, pick it up. Show proper care for tools, equipment and facilities. Speak positively about the company and your co-workers. Systems we use: CTUIT, Dropbox, Microsoft Suite, Focus POS, Paylocity, TripleSeat, Excel, Word, InDesign The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree with this position and agree that I am able to perform or meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.