Trabajos social service worker en Jacksonville, FloridaCrear alertas

Job Description Dental Assistant Reports to: Dentist / Operations Leader FLSA Status: Non - Exempt (Hourly) Department: Operations Employment Status: At-Will Incentive Eligibility: Eligible Job Summary The Dental Assistant has the skills, responsibilities, tasks and expectations to assist/support the dentist in delivering exceptional care to all patients under the guidance and support of the dentist and Operations Leader. The dental assistant contributes to the financial and non-financial success of the practice by ensuring that patients are the number one priority when they arrive at the practice. The dental assistant gains the trust of the patient within their licensure and/or training. Working under the Direction of the dentist and Operations Leader, the tasks and responsibilities of a Dental Assistant include but are but not limited to: • Sets up/breaks down rooms and operatories to ensure a safe environment for the patients and Dentists., • Prepares patient for treatment, sterilizes instruments and dental furniture, sets up trays and prepares materials, • Assists dentist chair-side during procedures, • Takes quality / acceptable radiographs, x-rays, panoramic x-rays, digital scans and 3D images as prescribed by the dentist, • Provides post operative instructions to patients as needed, • Instructs patient in oral hygiene when appropriate, • Manages lab cases, keeps equipment maintenance logs up to date and prepares charts in advance for patient safety, office efficiency and the patient experience., • Enters relevant / important information and keeps records into the practice management in support of / under the direction of the dentist, • Utilizes tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier., • Has a "yes mentality” when helping patients., • Makes a positive first impression with patients by phone or in person., • Be a champion of the Marquee Dental Partners Mission, Vision, and Values, • Ensure that ALL patients have an extraordinary experience in a Marquee office, • Hold self accountable for successful completion of projects, job duties, and all company deliverables., • Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary., • Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions., • Continually build and nurture a positive working relationship with the Operations Leader, doctor(s), hygiene and patient coordinator, • Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc., • Other duties and responsibilities assigned Required • High School diploma or equivalent, • License / training as required by their state/county/local licensing agency, • X-ray certification as defined by their state / county/local licensing agency Certifications • Current state / county / local Dental Assisting License as defined by licensing agency, • Current x-ray certification / license as defined by licensing agency Knowledge/Skills/Abilities • Competitive, energetic results driven, • Self-starter, Independent worker/thinker, • Goal achiever, • Organized, safety conscious, • Customer Service Focused, • Tech savvy, computer proficient, • Attention to detail, • Lifelong learner, committed to continual educational advancement, • Can take respectful, constructive feedback, • Can complete tasks in a timely manner

Job Description Pay: $65,000.00 - $72,000.00 per year Job description: Summary: The Licensed Clinical Social Worker will implement, manage, and direct the operations and client services of the Mental Wellness Programs at Aging True. This position will provide direct supervision and clinical oversight to the professional staff within the Department to ensure the highest quality of care is delivered and maintained with regards to ethical, regulatory and funder standards. The Licensed Clinical Social Worker will also serve as the Aging True mental health resource in the aging service community. This responsibility includes building community partnerships and collaborations, serving on community coalitions, and promoting the Mental Wellness programs and services provided by Aging True. The Licensed Clinical Social Worker will also attempt to develop new programs and funding streams that expand our Mental Wellness Program offerings to frail elders in the Northeast Florida community. Qualifications/Requirements: • Master's degree in mental health field (Social Work, Counseling or related field), • Psychologist or psychiatrist, licensed by the Department of Health in accordance with Chapter 490, Florida statutes; or, • Clinical social worker, marriage and family therapist or mental health counselor licensed by the Department of Health in accordance with Chapter 491, Florida Statutes. (LCSW )., • Previous supervisory experience is preferred, • Experience in geriatric and mental health clinical setting is preferred, • Strong written and oral communication skills, • Computer skills with all Microsoft Windows applications, • Successful completion of all employment pre-screening; DOEA and DCF Background screenings, drug testing, etc, • Must have reliable transportation and be able to travel throughout community and the state, • Valid Driver's license and auto insurance Essential Functions: I General Duties: • Oversee the operations and client services of the Mental Wellness Department which includes the Mental Wellness Dept, Daily Money Management dept and the SDC programs., • Ensure the highest quality of care is being delivered to our MW, DMM and SDC clients., • Ensure alignment of Department and Program goals with Aging True Mission and Client’s needs., • Serve as the Aging True representative and an Aging/Mental Health resource among the community’s mental health providers, • Develop new programs and funding streams that support the Mental Wellness Program’s mission II Specific Duties: • Implement, manage, and direct the operations and client services of the Mental Wellness Programs., • Will provide supervision and clinical oversight to the professional staff of the Mental Wellness Programs., • Will serve as a point of escalation for urgent client needs or crisis., • Will encourage, support, and coach staff in the goals of meeting or exceeding productivity expectations, providing best practice interventions, and meeting personal career development goals., • Will participate in the administrative activities of the agency as part of the management staff, • Will provide data, information, and technical assistance for monitors and funders as required throughout the year and during scheduled audits., • Will attend all required training and personnel development activities required by supervisor., • Will maintain client confidentiality and privacy by strictly protecting all data and information provided by those served through Mental Wellness Programs., • Will attempt to build community partnerships and collaborate with other community providers to ensure the unique needs of each client are addressed., • Serve as Aging True representative on community coalitions and collaborations., • Provide aging and mental health resource information and recommendations for community service providers and Aging True staff., • Promote the Mental Wellness programs and services in the community and within Aging True. Working Conditions/Physical Requirements: • Business hours are Monday through Friday, 8:30 a.m.-5:30 p.m., • Due to operational circumstances that may arise, additional time beyond normal business hours (8:30am-5:30pm Monday through Friday) may be required at times., • Must be able to remain in a stationary position 50% of the time., • Requires sitting at a computer for up to eight hours a day., • The person in this position will occasionally (takes up to one-third of their time) to move about inside the office to access file cabinets, office machinery, etc., • Constantly operates a computer other office productivity machinery such as a calculator, copy machine, and computer printer., • The person in this position frequently communicates with clients who have inquiries or questions. Must be able to exchange accurate information in these situations. Anyone with these skills that is interested in a challenging and highly rewarding work experience where every day provides an opportunity for growth is encouraged to submit a resume via Indeed. AGING TRUE IS AN AFFIRMATIVE ACTION EMPLOYER AGING TRUE IS AN EQUAL OPPORTUNITY EMPLOYER AGING TRUE IS A DRUG FREE WORKPLACE Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid time off, • Tuition reimbursement, • Vision insurance Education: • Master's (Required) License/Certification: • Driver's License (Required), • Licensed Clinical Social Worker (Required) Work Location: In person Monday through Friday, 8:30 a.m.-5:30 p.m.

Job Description Family Life Care is seeking a dedicated and compassionate Medical Social Worker (MSW) to join our home health team. The Medical Social Worker provides professional social-work services to patients and their families in the comfort of their homes.This position evaluates the social, emotional, financial, environmental, and family circumstances that may affect a patient's health, safety, treatment, or recovery. The Medical Social Worker works closely with physicians, nurses, therapists, and caregivers to address barriers to care and connect patients with appropriate resources.Family Life Care proudly serves individuals throughout the community, from children to senior citizens. We offer various assignments and work with team members to develop schedules that support both patient needs and work-life balance.Essential Duties and ResponsibilitiesPatient assessment, and coordination of care with other disciplines, physicians and care managers.Treatment of home care patients in accordance with the plan of treatment and with company policies and procedures.Provides services in a pleasant, professional manner to maximize positive outcomes and patient satisfaction.Ensure that all clinical assessments, care plans, starting and resumption of care are completed with agency guidelines. Must be deadline driven.Responsible for compliance with all state and federal, laws, regulations, policies, and processes relevant to home health.Required QualificationsMaster of Social Work (MSW) degree from a school of social work accredited by the Council on Social Work Education is required.Minimum of one year of social-work experience in a healthcare setting.Current Florida social-work license.Current CPR certification.Valid driver's license, reliable transportation, and current automobile insurance.Ability to successfully complete a Level II background screening and all other required pre-employment screenings.Ability to travel to patients' homes within the assigned service area.Ability to complete documentation accurately and within established deadlines.Preferred QualificationsPrevious medical social-work or home health experience.Knowledge of Medicare, Medicaid, managed-care, and community-based assistance programs.Experience working with children, adults, senior citizens, veterans, individuals with disabilities, and their families.Knowledge, Skills, and AbilitiesCompassionate, approachable, patient-centered, and supportive professional manner.Strong psychosocial assessment, counseling, crisis-intervention, and problem-solving skills.Knowledge of community resources, long-term care services, patient-advocacy programs, and public-benefit programs.Strong interpersonal, verbal, and written communication skills.Ability to work independently in patients' homes while collaborating effectively with an interdisciplinary care team.Strong organizational, time-management, and documentation skills.Ability to manage multiple patients, referrals, and deadlines.Sound professional judgment and respect for patient rights, dignity, preferences, and cultural differences.Comfortable using electronic medical records, mobile applications, and other agency technology.Willingness to go the extra mile to support patients, families, and coworkers.Physical and Work RequirementsAbility to travel regularly throughout the assigned service area.Ability to enter and work safely in a variety of home environments.Ability to sit, stand, walk, bend, and carry the equipment or materials necessary to perform assigned duties.Ability to communicate effectively with caregivers, healthcare professionals, patients, and their families.Equal Employment OpportunityFamily Life Care is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.This job description summarizes the primary duties and qualifications of the position. It does not create an employment contract or contain a complete listing of every responsibility that may be assigned.Apply directly at Family Life Care - https://familylifecare.workbrightats.com

Job Description Requirements: Master’s degree in counseling, social work, psychology, or a human services field from an accredited university in the area of social work or counseling with 3+ years of experience working with youth in a therapeutic or academic setting. Florida Licensure required. LCSW / LMHC / LMFT licensure is required. Excellent written and verbal communication skills Proficient in computer programs and software Strong organizational skills Compensation: Salaried, exempt - TBD, based upon education and relevant experience. Role Description The FSS Supervisor will provide administrative and clinical supervision to therapists within Full Service Schools. Duties: • Develop and maintain a working relationship with all Principals, United Way Coordinator and DCPS Social Worker in their assigned Full Service School area., • Establish and maintain contact with relevant community and school personnel to provide accurate monitoring of services., • Ensure that documentation in client’s files are completed in the prescribed time (Outcomes Measures, Brief Assessments, CFARS, Bio-Psychosocial, Treatment Plan, Progress Notes, Group Notes, Grid Sheet, Client Trackers, and Weekly Census)., • Monitor and track staff productivity (units of service/Medicaid) weekly., • Assist in discharge planning in accordance with treatment team and client status., • Conduct Brief Assessments on all clients when deemed appropriate., • Conduct Peer Reviews as outlined by the agency., • Utilize supervision and peer reviews to help staff increase clinical competency and professional growth., • Coordinate and provide consultation to team members on client’s mental health and behavioral issues to ensure a team approach is implemented., • Ensure charting is accurate and legible in specific terms., • Actively participate in client’s treatment plans., • Ensure client demographics in SAMIS are current and accurate for all clients who are enrolled in Expansion schools., • Coordinate a weekly team meeting with their FSS team. Physical Demands The employee will be required to talk, hear and see; ability to manipulate objects with hands/fingers. Medical Benefits, including dental and vision with 401K Benefits, PTO

Job Description Master’s Level Mental Health Therapist, Counselor or Social Worker Earn Up to $85,500 $2,400 Orientation Training Allowance Coverage Area includes Jacksonville and Dinsmore Chrysalis Health is a leading provider of behavioral healthcare with over 25 years of experience serving clients, and we are excited to welcome both new graduates and experienced therapists to our team! OUR MISSION: Is to ensure our clients achieve optimal levels of wellbeing through the provision of compassionate, innovative and effective behavioral and mental health services. As a clinician at Chrysalis Health, you will have the opportunity to provide individual and family therapy to a diverse population, including children, adolescents, adults, and families. While most of the therapy sessions will be conducted in-person, we also offer some telehealth options to provide flexibility and convenience for our clients. One of the benefits of joining Chrysalis Health is our commitment to tailoring your clinical journey to your experience and goals. Whether you are a recent graduate looking for mentorship, professional growth, & clinical supervision or an experienced therapist seeking a supportive and collaborative environment, we strive to provide an environment that nurtures your career development. Robust Benefits to meet all your needs: FREE Clinical Supervision for Professional Licensure: Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) Choose your own hours, create your schedule based on your needs while meeting client needs. Paid Time Off (PTO), including accrual every pay period and bonus opportunities. Uncapped Income Potential: Ability to earn more based on additional service hours with our Fee for Service and Accelerated Pay Rate Structure Health Insurance with employer contribution Dental Insurance Vision Insurance Legal Insurance Pet Insurance Life Insurance Voluntary GAP insurance 401k with employer match FREE Continuing Education Units CEU’s Professional growth opportunities, including progression into clinical management. Assigned a dedicated experienced Clinical Manager to optimize daily practices and help manage your client caseload and navigate your professional career Paired with a dedicated experienced therapist mentor as part of our Lead OPTimal Program to support your transition into the field as part of Florida’s leading behavioral health team Guaranteed Caseload with our Proprietary Caseload Protection Impactful Client Care Responsibilities: Assess and determine the comprehensive mental health needs of clients with an array of patient ages and diagnoses Conducts and documents client screenings, psychosocial assessments, progress notes, and referral information. Deliver services to clients in the community and there is no requirement to go to an office. Utilize evidenced based practices to enhance clinical outcomes of clients Identifies resource requirements necessary to fulfill identified needs. Collaborates with caregivers, physicians, school counselors and other health care professionals to ensure optimal client care. Advocates for patient access to community resources Communicates treatment plans and progress to patients, families, and other healthcare professionals Facilitates and offers individual and family therapy on psycho-social issues such as coping skills, stress reduction, and caregiver support. Demonstrates professionalism to reassure patients of their care by a skilled and compassionate professional. Candidate Requirements: Must reside within the State of Florida Education: Master’s degree from an accredited university or college in Psychology, Social Work, Marriage and Family Therapy, Mental Health Counseling, or related field. Organizational and Time allocation skill abilities, and to flex hours to meet client scheduling needs, and flexibility to provide services in client homes, schools, and other community settings. Ability to utilize self-care techniques to best manage to achieve OPTimal work life balance Compassionate, engaging, and have a strong desire to help others. Ability to document therapy services in electronic medical records (EMR) platform. We will review Candidates who have degrees or majors in the following: Rehabilitation Counseling, Human Services, Forensic Psychology, Community Counseling, Psychology, Youth Counseling, Human Development, Behavioral Science, Art Therapy, & Psychiatric Rehabilitation. In order for these curriculums to qualify transcripts must include at least four class codes that contain content from the following areas: Human Growth & Development, Diagnosis and treatment of Psychology, Human Sexuality, Counseling Theories and Techniques, Group Theories and Practice, Dynamic of Marriage and Family Systems, Individual Evaluation and Assessment, Research and Program Evaluation, Personality Theories, Social and Cultural Foundations, Counseling in Community Settings, and Substance Use Disorders. At Chrysalis Health, we value diversity, inclusivity, and cultural competency, and we provide high-quality behavioral healthcare services to our clients. If you are passionate about helping individuals and families improve their mental health and well-being, we invite you to join our team and make a positive impact on the lives of our clients. Chrysalis Health is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. Chrysalis Health also prohibits bullying and harassment of applicants or employees based on any of these protected categories. Chrysalis Health is committed to maintaining a Drug-Free Working in compliance with all applicable state and federal laws. If you require accommodations under the Americans with Disabilities Act, please notify Chrysalis Health during the interview process.

Job Description Family Life Care is seeking a dedicated and compassionate Medical Social Worker (MSW) to join our home health team. The Medical Social Worker provides professional social-work services to patients and their families in the comfort of their homes.This position evaluates the social, emotional, financial, environmental, and family circumstances that may affect a patient's health, safety, treatment, or recovery. The Medical Social Worker works closely with physicians, nurses, therapists, and caregivers to address barriers to care and connect patients with appropriate resources.Family Life Care proudly serves individuals throughout the community, from children to senior citizens. We offer various assignments and work with team members to develop schedules that support both patient needs and work-life balance.Essential Duties and ResponsibilitiesPatient assessment, and coordination of care with other disciplines, physicians and care managers.Treatment of home care patients in accordance with the plan of treatment and with company policies and procedures.Provides services in a pleasant, professional manner to maximize positive outcomes and patient satisfaction.Ensure that all clinical assessments, care plans, starting and resumption of care are completed with agency guidelines. Must be deadline driven.Responsible for compliance with all state and federal, laws, regulations, policies, and processes relevant to home health.Required QualificationsMaster of Social Work (MSW) degree from a school of social work accredited by the Council on Social Work Education is required.Minimum of one year of social-work experience in a healthcare setting.Current Florida social-work license.Current CPR certification.Valid driver's license, reliable transportation, and current automobile insurance.Ability to successfully complete a Level II background screening and all other required pre-employment screenings.Ability to travel to patients' homes within the assigned service area.Ability to complete documentation accurately and within established deadlines.Preferred QualificationsPrevious medical social-work or home health experience.Knowledge of Medicare, Medicaid, managed-care, and community-based assistance programs.Experience working with children, adults, senior citizens, veterans, individuals with disabilities, and their families.Knowledge, Skills, and AbilitiesCompassionate, approachable, patient-centered, and supportive professional manner.Strong psychosocial assessment, counseling, crisis-intervention, and problem-solving skills.Knowledge of community resources, long-term care services, patient-advocacy programs, and public-benefit programs.Strong interpersonal, verbal, and written communication skills.Ability to work independently in patients' homes while collaborating effectively with an interdisciplinary care team.Strong organizational, time-management, and documentation skills.Ability to manage multiple patients, referrals, and deadlines.Sound professional judgment and respect for patient rights, dignity, preferences, and cultural differences.Comfortable using electronic medical records, mobile applications, and other agency technology.Willingness to go the extra mile to support patients, families, and coworkers.Physical and Work RequirementsAbility to travel regularly throughout the assigned service area.Ability to enter and work safely in a variety of home environments.Ability to sit, stand, walk, bend, and carry the equipment or materials necessary to perform assigned duties.Ability to communicate effectively with caregivers, healthcare professionals, patients, and their families.Equal Employment OpportunityFamily Life Care is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.This job description summarizes the primary duties and qualifications of the position. It does not create an employment contract or contain a complete listing of every responsibility that may be assigned.Apply directly at Family Life Care - https://familylifecare.workbrightats.com

Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!! The Parks, Recreation and Community Services Department is actively seeking five (5) Program Aide - Drivers. Did you know that as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments. This is service work operating motor vehicles to transport and provide assistance for seniors 60 years and above, entering and exiting from vehicles, and performing various support activities at program sites. The work requires knowledge of standardized work routines used in operating a multi-passenger-carrying motor vehicle and the use of common equipment or uncomplicated machinery such as vehicle lifts, wheelchairs, walkers and power mobility devices. Contact with others requires basic courtesy, tact, and effectiveness in dealing with seniors and others to request or provide information, ask questions, or obtain clarification. The work is fairly routine following established routines, standing instructions, and established procedures, but some variation in the sequence of procedures used is permitted based on situations encountered in the workplace. The work is patterned involving similar situations and generally requiring only the choice of the correct procedure. The work is performed in a controlled work environment where there are some risks and hazards, but they are known, predictable, and controllable. Operates multi-passenger-carrying vehicles, two-way radio, computer, using word processing, email and other related software, as well as other standard office equipment. The worker may be required to lift, carry and rearrange furnishings, displays, supplies and equipment weighing less than 50 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines. • Operates motor vehicles to transport seniors, which may require assisting seniors entering or exiting the vehicles., • Maintains assigned vehicles in good operating order by performing daily maintenance checks of the fuel, motor oil, brakes, lights, coolant, tires and general running condition; adding fluids such as water and oil, when appropriate., • Maintains interior and exterior cleanliness of assigned vehicles., • Completes trip records and other records relating to transporting program participants., • Assists in providing program services and performing work duties engaging the seniors as directed., • Distributes messages, packages and supplies to designated sites., • Assists in answering the telephone., • Works other routes and job sites as needed., • Performs first aid and cardiopulmonary resuscitation when needed., • Assists scanning participants for meals and activities at designated program sites., • Demonstrates proficiency in the City of Jacksonville's competencies., • Performs related duties as required., • Knowledge of work routines used in operating a multi-passenger-carrying van or bus., • Knowledge of traffic rules and regulations., • Knowledge of daily pre-trip and post-trip procedures., • Ability to operate a multi-passenger motor vehicle., • Ability to provide physical assistance to senior citizens., • Ability to perform first aid and cardiopulmonary resuscitation procedures., • Ability to lift, load and carry objects weighing less than 50 pounds., • Ability to perform basic mathematics such as addition, subtraction, multiplication, and division., • Ability to understand and follow instructions., • Ability to communicate effectively, verbally and in writing., • Ability to operate and communicate on a two-way radio., • Ability to read, understand, and write English., • Ability to operate a computer utilizing word processing, email and other standard office equipment. OPEN REQUIREMENTS: • One year of experience in transporting people via vans or buses., • Must be bondable., • Must pass background screening on a local, state, and federal level as required by the State of Florida Children and Family Services or Elder Affairs. OTHER REQUIREMENTS: • The probationary period for this class is six (6) months., • This classification performs safety-sensitive functions and is subject to pre-employment and random drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (Directive 0401). LICENSING/CERTIFICATION/REGISTRATION: • FL Class C Driver's License with P Endorsement is required prior to appointment & must be maintained. A CDL B or A with a P Endorsement is acceptable., • Registration with the Florida Motor Carrier Safety Administration is required prior to appointment., • Must qualify prior to appointment, obtain and maintain during employment in this class a City of Jacksonville Certification as a Public Driver., • CPR and First Aid Certification is required within six months of appointment and must be maintained. A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "info@governmentjobs.com" a trusted sender. You may also track the status of your application and see notifications by logging into your account.

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!! The Parks, Recreation and Community Services Department is actively seeking two (2) Park Ranger. Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments. This is clerical, customer support and semi-skilled service maintenance work in performing manual labor tasks in the upkeep and repair of public parks grounds. Work requires knowledge of uninvolved standardized work routines used in maintaining park facilities which involves the use of common equipment or uncomplicated machinery, and in performing basic clerical work. Contacts require courtesy, tact, and effectiveness in dealing with others to request or provide information, ask questions, or obtain clarification. The work is routine following established routines, standing instructions, and established procedures, but some variation in the sequence of procedures used is permitted based on situations encountered in the workplace. Duties at the park are in a fast-paced environment requiring strong multi-tasking skills. Operates standard office equipment such as telephones, motor vehicles, personal computers, cash register, credit card machine, assortment of machinery and tools, such as chain saws and backhoes. The work is performed in both office and field environment where there are some risks and hazards, but they are known, predictable and controllable. The physical demands involve light to moderate physical activity which may include lifting of concrete sand or lime rock, or moving objects, such as fallen trees, weighing more than 50 pounds. The work is performed under general supervision where the work assignments are varied and, although subject to standard practices and procedures, the worker is permitted some latitude to set their own priorities subject to superior's approval. • Maintains the cleanliness of the grounds and the facilities., • Clears trails, trims vegetation, paints park facilities and signposts, collects trash, and other maintenance activities., • Maintain and clean restrooms and shower facilities to include stocking of toilet paper and cleaning supplies., • Explains facilities and services provided for public use, greets visitors, answers questions, collects fees, assists with answering phones, makes reservations and provides information and directions., • Coordinates assistance for injured wildlife., • Prepares forms and reports on a wide range of subjects including fees, receipts, visitor use, accidents, equipment logs, purchasing documents and rental agreements., • Advises visitors concerning safety, fire prevention, proper and authorized uses of recreational facilities; inspects facilities and checks for compliance with rules and regulations pertaining to parking, campfires, noise level, sanitation, and safety; brings problems or violations to the attention of visitors and, if appropriate, issues notices of violations., • Performs minor first aid duties and follows through with proper emergency procedures in the event of more serious incidents., • Upholds regulations regarding park use, patrols campgrounds, directs vehicular and pedestrian traffic., • Works outside in the cold and extreme heat, and in areas where potentially dangerous animals/plants may be present., • Responds to emergency calls and investigates accidents, complaints, disturbances, and other problems., • Explains regulations to park visitors and provides information and advice on park activities, amenities, wildlife, ecosystems as well as cultural, historical, and/or natural resources history and location., • Maintains safety of small buildings, fences, trails, service roads, fire lanes, boardwalks, campsites, picnic sites, boat ramps, docks, and all other necessary facilities. Assists with wildlife and plant management as needed which may include monitoring, evaluating, and handling the resource., • Operates standard office equipment such as telephones, motor vehicles, personal computers, cash register, credit card machine, assortment of machinery and tools, such as chain saws and backhoes., • Operates a motor vehicle to conduct field inspections., • Demonstrates proficiency in the City of Jacksonville's competencies., • Performs related work as required., • Knowledge of office and cash handling practices and procedures., • Knowledge of general maintenance of facilities and equipment., • Knowledge of rules, regulations, principles, and procedures governing construction and maintenance activities at a public park., • Knowledge of safety procedures and occupational hazards for construction and maintenance activities., • Knowledge of first aid principles and methods and skill in their application., • Knowledge of organizational policies and procedures., • Skill in preparing and maintaining maintenance and revenue records and reports., • Skill in operating equipment, tools, and vehicles., • Ability to operate and maintain public parks and related facilities and equipment under adverse weather conditions., • Ability to operate telephones, motor vehicles, personal computers, assortment of machinery and tools, such as chain saws, backhoes, cash register, credit card machine and standard office equipment., • Ability to operate motor vehicles., • Ability to prepare written reports using word processing applications., • Ability to perform basic mathematical calculations., • Ability to communicate effectively both orally and in writing., • Ability to perform minor first aid duties and follow through with proper emergency procedures in the event of more serious incidents., • Ability to stand for long periods of time, walking, bending, lifting objects more than 50 lbs. in weight, sedentary work as well as work in outdoor environments., • Ability to work a rotating shift including events, weekends, and holidays. OPEN REQUIREMENTS: • One year's combination of education and/or experience in cash handling and customer service is required., • One year of experience in park operations, ecology, natural resource management, general maintenance is preferred., • Must be able to perform manual labor, read, write, and communicate in English. OTHER REQUIREMENTS: • The probationary period for this class is six (6) months., • This classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401). LICENSING/CERTIFICATION/REGISTRATION: • A valid driver's license is required prior to appointment and must be maintained., • Must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Certification as a Public Driver., • Must obtain and maintain CPR/AED certification within six (6) months of hire. A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "info@governmentjobs.com" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

Accepts and processes residents staying in lodge/shelter overnight; receives and receipts fees received from residents; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge/shelter is maintained in a neat and proper order. This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description. Checks clients into the lodge/shelter; prepares and monitors client intake cards; determines if client has been prepaid by sponsor or credit. Ensure that all clients are properly oriented to rules and procedures concerning their stay here. Prepares and distributes meal tickets; distributes towels, linens, and personal hygiene items; secures and distributes client medications as required. Receives receipts and processes payments for rent and updates intake cards as needed; obtains clients signature on forms as well as lodge/shelter rules and regulations. Monitors the activities of the lodge/shelter residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift. Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures. Opens and closes the lodge/shelter doors at designated hours of operation. Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists, tallies; drops the money in the safe. Sorts client intake cards in alphabetical order. Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules. Ensure that anyone in the building wears a badge. Track incoming individuals to ensure that all have proper permission to be on the grounds. Answers telephone and responds to questions regarding the Social Service Center operations. Wakes up lodge/shelter clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the lodge/shelter by the designated time. Generates client receipts in accordance to the Money Collection Procedure. Signs an acknowledgement form agreeing to follow all policies that apply to this position as outlined in the Money Collection Procedure. Enter client data on computer system into the HMIS system. Maintain accurate and thorough information in Log Book. Note all emergencies and infractions. Conduct intake screening for emergency assistance cases. Assist Case Worker with client referrals and service connections. Administers drug testing of clients as needed. Directs clients to appropriate agencies for their special needs. Performs other related work as required. Photocopy Machine Telephone Computer Intercom System Fax machine High school diploma or G.E.D. and one year experience performing security or social service work preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Knowledge of general office procedures and practices. Knowledge of basic recordkeeping practices and procedures. Ability to use computer. Ability to communicate effectively with clients in order to control, lead, and motivate behavior. Ability to work with the public encompassing all types of behaviors. Ability to work independently and with limited supervision while enforcing established policies and procedures. Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Work is performed in a lodge/shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. The purpose of a job description is to outline the essential functions unique to a particular job within a specific department. Job descriptions are used to recruit, train, and evaluate employees.

This is clerical, customer support and semi-skilled service maintenance work in performing manual labor tasks in the upkeep and repair of public parks grounds. Work requires knowledge of uninvolved standardized work routines used in maintaining park facilities which involves the use of common equipment or uncomplicated machinery, and in performing basic clerical work. Contacts require courtesy, tact, and effectiveness in dealing with others to request or provide information, ask questions, or obtain clarification. The work is routine following established routines, standing instructions, and established procedures, but some variation in the sequence of procedures used is permitted based on situations encountered in the workplace. Duties at the park are in a fast-paced environment requiring strong multi-tasking skills. Operates standard office equipment such as telephones, motor vehicles, personal computers, cash register, credit card machine, assortment of machinery and tools, such as chain saws and backhoes. The work is performed in both office and field environment where there are some risks and hazards, but they are known, predictable and controllable. The physical demands involve light to moderate physical activity which may include lifting of concrete sand or lime rock, or moving objects, such as fallen trees, weighing more than 50 pounds. The work is performed under general supervision where the work assignments are varied and, although subject to standard practices and procedures, the worker is permitted some latitude to set their own priorities subject to superior's approval. Explains facilities and services provided for public use, greets visitors, answers questions, collects fees, assists with answering phones, makes reservations and provides information and directions. Maintains the cleanliness of the grounds and the facilities. Clears trails, trims vegetation, paints park facilities and signposts, collects trash, and other maintenance activities. Maintain and clean restrooms and shower facilities to include stocking of toilet paper and cleaning supplies. Coordinates assistance for injured wildlife. Prepares forms and reports on a wide range of subjects including fees, receipts, visitor use, accidents, equipment logs, purchasing documents and rental agreements. Advises visitors concerning safety, fire prevention, proper and authorized uses of recreational facilities; inspects facilities and checks for compliance with rules and regulations pertaining to parking, campfires, noise level, sanitation, and safety; brings problems or violations to the attention of visitors and, if appropriate, issues notices of violations. Performs minor first aid duties and follows through with proper emergency procedures in the event of more serious incidents. Upholds regulations regarding park use, patrols campgrounds, directs vehicular and pedestrian traffic. Works outside in the cold and extreme heat, and in areas where potentially dangerous animals/plants may be present. Responds to emergency calls and investigates accidents, complaints, disturbances, and other problems. Explains regulations to park visitors and provides information and advice on park activities, amenities, wildlife, ecosystems as well as cultural, historical, and/or natural resources history and location. Maintains safety of small buildings, fences, trails, service roads, fire lanes, boardwalks, campsites, picnic sites, boat ramps, docks, and all other necessary facilities. Assists with wildlife and plant management as needed which may include monitoring, evaluating, and handling the resource. Operates standard office equipment such as telephones, motor vehicles, personal computers, cash register, credit card machine, assortment of machinery and tools, such as chain saws and backhoes. Operates a motor vehicle to conduct field inspections. Demonstrates proficiency in the City of Jacksonville's competencies. Performs related work as required. Knowledge of office and cash handling practices and procedures. Knowledge of general maintenance of facilities and equipment. Knowledge of rules, regulations, principles, and procedures governing construction and maintenance activities at a public park. Knowledge of safety procedures and occupational hazards for construction and maintenance activities. Knowledge of first aid principles and methods and skill in their application. Knowledge of organizational policies and procedures. Skill in preparing and maintaining maintenance and revenue records and reports. Skill in operating equipment, tools, and vehicles. Ability to operate and maintain public parks and related facilities and equipment under adverse weather conditions. Ability to operate telephones, motor vehicles, personal computers, assortment of machinery and tools, such as chain saws, backhoes, cash register, credit card machine and standard office equipment. Ability to operate motor vehicles. Ability to prepare written reports using word processing applications. Ability to perform basic mathematical calculations. Ability to communicate effectively both orally and in writing. Ability to perform minor first aid duties and follow through with proper emergency procedures in the event of more serious incidents. Ability to stand for long periods of time, walking, bending, lifting objects more than 50 lbs. in weight, sedentary work as well as work in outdoor environments. Ability to work a rotating shift including events, weekends, and holidays. OPEN REQUIREMENTS: One year's combination of education and/or experience in cash handling and customer service is required. One year of experience in park operations, ecology, natural resource management, general maintenance is preferred. Must be able to perform manual labor, read, write, and communicate in English. OTHER REQUIREMENTS: The probationary period for this class is six (6) months. This classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401). A valid driver's license is required prior to appointment and must be maintained. Must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Certification as a Public Driver. Must obtain and maintain CPR/AED certification within six (6) months of hire. A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "info@governmentjobs.com" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference. If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to: Florida Department of Veterans Affairs Attention: Veterans' Preference Coordinator 11351 Ulmerton Road, Suite 311-K Largo, FL 33778-1630 Email: VeteransPreference@fdva.state.fl.us

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!! The Finance Department is actively seeking a Grant and Contract Specialist/SPE. Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments. This is professional planning work at the advanced level in providing contract oversight and monitors the delivery of a broad array of social services programs requiring skills in contract administration, account management and project management. Work requires a basic understanding and application of the theories, principles, and practices of programs and support that help individuals, families, and communities meet basic needs and improve wellbeing usually gained through degree granting schools, or an equivalent level of practical knowledge gained through experience. May train, monitor, and guide the work of others. Contacts with others require skill in understanding and/or influencing people and are important in coordinating and overseeing programs, discussing and resolving work-related issues, and presenting and defending recommendations including skills of persuasiveness, assertiveness, and sensitivity to others point of view that are required to influence behavior, change an opinion, or turn a situation around. The work is subject to clearly defined policies and principles; however, requires the exercise of independent judgment in formulating, analyzing, and recommending changes in policies, and in rules and regulations. The work involves differing situations requiring use of judgment in search for solutions or new applications within ones' known experiences. Work is performed mainly in an office environment, but field work may be required in areas where there are some risks and hazards which are known, predictable and controllable. Operates a motor vehicle and operates standard office equipment such as a personal computer and 10-key device. Physical demands are minimal but may occasionally require lifting and moving objects of up to 20 pounds. The work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques, standards, and, or well-defined policies, and the worker plans and organizes the work, determines their own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness, and for adherence to established methods. standards, and policies. Examples of Work: • Oversees full lifecycle management of grants and contracts for community programs and services, including implementation, monitoring, amendments, and closeout., • Participates in the creation of annual grant plans by evaluating program needs, reviewing historical outcomes, and identifying funding opportunities., • Reviews, interprets and applies federal, state and local regulations, policies and procedures related to best practices for contract monitoring., • Oversees agency grant accounts, ensuring accurate maintenance of all contract-related information, documentation, and performance data to support effective monitoring, compliance review, and reporting., • Coordinates and provides technical assistance to city departments and grant recipients to support compliance with contractual, reporting, and regulatory requirements., • Monitors program performance through reviews and on-site visits, verifying outcomes, eligibility, procurement, and issue reports and corrective actions for remediation., • Establishes and maintains collaborative relationships with internal and external stakeholders, including the non-profit sector, to develop resources in support of social programs and services., • Prepares, monitors, and evaluates program budgets to ensure accuracy, alignment with funding requirements, and proper allocation of grant and contract resources., • Oversees coordination of assigned grants with similar or complementary objectives., • Utilizes the grant management system (GMS) database to manage, validate, and retrieve data to enhance compliance, monitoring accuracy, and reporting efficiency., • Analyzes reports, program activities, and services delivered by contracted providers to determine compliance with contract terms and program expectations., • Delivers verbal, written, and visual presentations that communicate program monitoring outcomes, performance trends, and planning recommendations to leadership and grantees., • Performs advanced data analysis and interpretation., • Produces detailed reports using financial reviews, audit results, statistical analyses and data visualizations to support compliance monitoring and performance evaluation., • Trains, monitors, and provides direction to others to ensure quality and compliance in work processes., • Operates standard office equipment such as personal computers using word processing, spreadsheet, database, and other related software, scanners, video equipment, overhead or slide projector., • Demonstrates proficiency in the City of Jacksonville's competencies., • Performs related duties as required. Knowledge, Skills and Abilities: • Knowledge and basic understanding and application of theories, principles, and practices of contract monitoring, performance evaluation, and service delivery in the public sector., • Strong attention to detail and organizational skills are a must., • Knowledge of federal, state, and local human service programs and related grant funding sources., • Knowledge of methods used to develop planning strategies, goals, and measurable objectives., • Knowledge of grant-makers for human service programs, including application procedures, guidelines and requirements governing such funds., • Knowledge of customer service principles and public - sector contract administration practices., • Skill in conducting quantitative and qualitative data analysis., • Skill in researching, analyzing, interpreting, and applying related federal, state, and local laws, rules, and regulations., • Skill in reviewing and evaluating grant proposals., • Ability to prepare, monitor, and analyze program budgets., • Ability to operate standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software, scanners, video equipment, overhead or slide projector., • Ability to perform mathematical calculations., • Ability to develop and present training presentations before large groups., • Ability to communicate effectively both verbally and in writing., • Ability to collaborate effectively with others., • Ability to perform independently a wide variety of assigned tasks., • Ability to operate a motor vehicle. Open Requirements/Supplemental Information: • Seven (7) years of education and/or experience in contract administration, grant monitoring, or a closely related field,, • With at least two (2) years of responsible administrative, professional, or technical experience in social services planning, statistical research, project management, contract management, grant procurement, or a closely related field., • Within the above combination, possession of a Bachelors' or Masters' Degree from an accredited institution with a major which directly relates is preferred. Licensing/Certification/Registration: • A valid driver's license is required prior to appointment and must be maintained during employment in this class., • Must qualify for prior to appointment, obtain and maintain during employment in this class a City of Jacksonville Public Driver Certification. A fully completed online application is required. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blackout, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "info@governmentjobs.com" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process, please refer to the Frequently Asked Questions on the website. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements, in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status,

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!! The Parks, Recreation and Community Services Department is actively seeking two (2) Center Activities Specialist. Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments. This is technical work at the working supervisor level in developing, implementing, overseeing, and promoting activities and programs at a senior center, including oversight of building maintenance and security. The work requires a knowledge of the objectives, practices, and procedures of social, educational, food service, and recreational activities and programs, as well as knowledge of facilities maintenance, which is acquired through a combination of training and considerable job experience. Plans, organizes, assigns, reviews, and evaluates the work activities of assigned staff and volunteers. Manages staff and volunteers in the daily operation of the kitchen five days a week complying with health and safety standards and coordinating meal service to ensure participants are served in a timely manner. The physical demands require lifting, carrying and rearranging furnishings, displays, supplies and equipment for activities, programs and special events which includes lifting and carrying objects weighing less than 50 pounds. Employees in this class may be required to work on weekends and holidays and outside normal working hours. Operates vehicles and standard office equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, copiers, calculators, and scanners. The work is performed under general supervision where the work assignments are varied and, although they are subject to standardized practices and procedures, the worker is permitted to set priorities with the superior's approval. • Promotes activities and programs, recruit volunteers and participants, and consults with individuals and groups to identify services and programs., • Develops, implements, and oversees a variety of social, educational, and recreational activities and programs., • Inspects assigned facility and equipment to identify deficiencies in safety, cleanliness or maintenance and corrects deficiencies., • Coordinates activities and programs with other divisions, departments, and community organizations., • Orders and maintains inventory of supplies and equipment., • Organizes, assigns, reviews, and evaluates the work of assigned staff and volunteers., • Prepares and maintains required records and reports on activities, programs, and participants., • Operates specialized equipment, such as a scanner, and reviews, downloads and prepares reports based on downloaded information., • Operates a personal computer using word processing, spreadsheet, database, email, and related applications., • Responds to written and verbal inquiries relating to services and programs., • Provides instruction and training to subordinate employees and volunteers., • Performs first aid and cardiopulmonary resuscitation procedures as required., • Communicates clear direction, manages results, and leads organizational change., • Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees., • Submits monthly meal order for center to Supervisor, • Assists in setting up trays and serving food at mealtimes to participants and guests, • Ensures meal service begins at assigned times, • Adheres to city, state, and federal food sanitation guidelines such as washing hands, use of gloves when handling food and trays, use of hairnets or cap, and checking that volunteers and staff with evidence of communicable disease or acute respiratory infection are not in the kitchen., • Ensures all staff and volunteers have Food Safety and Fire Safety Training once a year., • Resolves questions for participants in regard to menus and is knowledgeable of nutrition program purposes and objectives, • Accurately documents participants and guests who are participating in meals into RecTrac., • Manages kitchen volunteers in assigned duties and inspects quality of work., • Demonstrates proficiency in the City of Jacksonville's competencies., • Performs related work as required., • Knowledge of the objectives, practices, and procedures of social, educational, and recreational activities and programs for senior citizens., • Knowledge of facilities maintenance., • Knowledge of social service and community resources for referral and program support affecting seniors., • Knowledge of safety procedures and rules to be followed during social and recreational activities., • Knowledge of supervisory methods and practices., • Ability to plan, organize, implement, and assess social, educational, and recreational activities and programs affecting the senior population., • Ability to train, plan, organize, assign, review, and evaluate the work of assigned staff and volunteers., • Ability to operate specialized equipment, such as a scanner, review, download and prepare reports based on downloaded information., • Ability to operate a personal computer using word processing, spreadsheet, database, email, and related applications., • Ability to promote programs through contacts with community resources and organizations., • Ability to read, understand and apply written materials pertaining to social, educational, and recreational activities and services., • Ability to maintain records and prepare correspondence, emails and reports using a personal computer., • Ability to interact with the public applying recognized customer service standards., • Ability to operate a motor vehicle., • Ability to communicate effectively, orally and in writing., • Ability to perform first-aid and cardiopulmonary resuscitation procedures., • Two years of education and/or experience in developing or overseeing social, educational, or recreational programs., • Supervisory experience is preferred., • Must pass background screening on a local, state, and federal level as required by the State of Florida Children and Family Services or Elder Affairs. Must possess and maintain a valid driver's license during employment in this class. Must qualify for, obtain, and maintain a City of Jacksonville public driver certification for employment in this class. CPR and First Aide Certification is required within six months of appointment and must be maintained. ServSafe Manager Training is required to be completed within three months of appointment or proof of current certification. Probationary period for this class is twelve (12) months. This classification performs safety-sensitive functions and is subject to pre-employment and random drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (Directive 0401).

Job Description Business Assistant I Reports to: Operations Leader FLSA Status: Non - Exempt (Hourly) Department: Operations Employment Status: At-Will Incentive Eligibility: Eligible Job Summary The Business Assistant I (BA I) has the skills, responsibilities, tasks and expectations to independently run the front office operations of a Marquee Dental Partners under the guidance and support of the Operations Leader. The BA I contributes to the financial success of the practice by ensuring that patients are the number one priority when they arrive at the practice. The BA I is responsible for gaining financial commitment from the patient in order to start the best possible treatment. Working under the direction of the Operations Leader, the tasks and responsibilities of a Business Assistant I include but are but not limited to: • Help gain a financial commitment from the patient., • Runs all functions at the front desk including but not limited to scheduling, answering phones, checking in patients, checking out patients, running reports, filing insurance claims, and all patient related customer service., • Works with insurance companies to maximize patient benefits and ensure the practice is properly paid for patient services rendered., • Utilize tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier., • Has a” yes mentality” when helping patients., • Makes a positive first impression with patients by phone or in person., • Be a champion of the Marquee Dental Partners Mission, Vision, and Values, • Ensure that ALL patients have an extraordinary experience in a Marquee office, • Hold self and staff accountable for successful completion of projects, job duties, and all company deliverables., • Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary., • Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions., • Continually build and nurture a positive working relationship with the Operations Leader, doctor(s), hygiene and dental assistants, • Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc., • Properly process insurance claims to ensure patient benefits are maximized, • Other duties and responsibilities assigned Required • High School diploma or equivalent, • 2 or more years of business / office experience Desirable • Associate’s Degree / bachelor’s degree Certifications • None Knowledge/Skills/Abilities • Competitive, energetic results driven, • Self-starter, Independent worker/thinker, • Goal achiever, • Customer Service Focused, • Tech savvy, computer proficient, • Attention to detail, • Lifelong learner, committed to continual educational advancement, • Can take respectful, constructive feedback, • Ability to do basic/intermediate mathematical concepts (addition, subtraction, multiplication, division, percentages, ratios etc.), • Can complete tasks in a timely manner

Job Description Business Assistant I Reports to: Operations Leader FLSA Status: Non - Exempt (Hourly) Department: Operations Employment Status: At-Will Incentive Eligibility: Eligible Job Summary The Business Assistant I (BA I) has the skills, responsibilities, tasks and expectations to independently run the front office operations of a Marquee Dental Partners under the guidance and support of the Operations Leader. The BA I contributes to the financial success of the practice by ensuring that patients are the number one priority when they arrive at the practice. The BA I is responsible for gaining financial commitment from the patient in order to start the best possible treatment. Working under the direction of the Operations Leader, the tasks and responsibilities of a Business Assistant I include but are but not limited to: • Help gain a financial commitment from the patient., • Runs all functions at the front desk including but not limited to scheduling, answering phones, checking in patients, checking out patients, running reports, filing insurance claims, and all patient related customer service., • Works with insurance companies to maximize patient benefits and ensure the practice is properly paid for patient services rendered., • Utilize tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier., • Has a” yes mentality” when helping patients., • Makes a positive first impression with patients by phone or in person., • Be a champion of the Marquee Dental Partners Mission, Vision, and Values, • Ensure that ALL patients have an extraordinary experience in a Marquee office, • Hold self and staff accountable for successful completion of projects, job duties, and all company deliverables., • Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary., • Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions., • Continually build and nurture a positive working relationship with the Operations Leader, doctor(s), hygiene and dental assistants, • Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc., • Properly process insurance claims to ensure patient benefits are maximized, • Other duties and responsibilities assigned Required • High School diploma or equivalent, • 2 or more years of business / office experience Desirable • Associate’s Degree / bachelor’s degree Certifications • None Knowledge/Skills/Abilities • Competitive, energetic results driven, • Self-starter, Independent worker/thinker, • Goal achiever, • Customer Service Focused, • Tech savvy, computer proficient, • Attention to detail, • Lifelong learner, committed to continual educational advancement, • Can take respectful, constructive feedback, • Ability to do basic/intermediate mathematical concepts (addition, subtraction, multiplication, division, percentages, ratios etc.), • Can complete tasks in a timely manner

Job Description Business Assistant II Reports to: Operations Leader FLSA Status: Non - Exempt (Hourly) Department: Operations Employment Status: At-Will Incentive Eligibility: Eligible Job Summary The Business Assistant II (Treatment Coordinator) serves as a key liaison between patients and the dental team, educating patients on their treatment plans, presenting financial and scheduling options, and ensuring a clear understanding of oral care needs. This role supports the dentist by fostering a collaborative environment and delivering exceptional customer service to enhance the overall patient experience. With a proactive and solution-focused approach, the BA II (Tx Coord) helps patients make informed decisions, leading to improved oral health and practice growth. Working under the direction of the Operations Leader, the tasks and responsibilities of a Business Assistant II include but are but not limited to: • Educate patients on their treatment plan including clarifying any questions on the need for oral care, • Present treatment plan options to patients including payment plans and scheduling availability, • Achieve financial goals by gaining acceptance to treatment plans, • Support and partner with the Dentist(s) to educate patients while developing and maintaining a positive, collaborative environment, • Complete all administrative responsibilities accurately and timely, • Answer patient calls and questions regarding treatment, insurance, financial arrangements, and scheduling, • Deliver superior customer service ensuring a positive patient experience, • Utilize tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier., • Has a” yes mentality” when helping patients., • Makes a positive first impression with patients by phone or in person., • Be a champion of the Marquee Dental Partners Mission, Vision, and Values, • Ensure that ALL patients have an extraordinary experience in a Marquee office, • Hold self and staff accountable for successful completion of projects, job duties, and all company deliverables., • Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary., • Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions., • Continually build and nurture a positive working relationship with theOperations Leader, doctor(s), hygiene and dental assistants, • Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc., • Other duties and responsibilities assigned Required • High School diploma or equivalent, • 2 or more years of dental office experience Desirable • Associate’s Degree / bachelor’s degree Knowledge/Skills/Abilities • Competitive, energetic results driven, • Self-starter, Independent worker/thinker, • Goal achiever, • Customer Service Focused, • Tech savvy, computer proficient, • Attention to detail, • Lifelong learner, committed to continual educational advancement, • Can take respectful, constructive feedback, • Can complete tasks in a timely manner

Job Description Business Assistant II Reports to: Operations Leader FLSA Status: Non - Exempt (Hourly) Department: Operations Employment Status: At-Will Incentive Eligibility: Eligible Job Summary The Business Assistant II (Treatment Coordinator) serves as a key liaison between patients and the dental team, educating patients on their treatment plans, presenting financial and scheduling options, and ensuring a clear understanding of oral care needs. This role supports the dentist by fostering a collaborative environment and delivering exceptional customer service to enhance the overall patient experience. With a proactive and solution-focused approach, the BA II (Tx Coord) helps patients make informed decisions, leading to improved oral health and practice growth. Working under the direction of the Operations Leader, the tasks and responsibilities of a Business Assistant II include but are but not limited to: • Educate patients on their treatment plan including clarifying any questions on the need for oral care, • Present treatment plan options to patients including payment plans and scheduling availability, • Achieve financial goals by gaining acceptance to treatment plans, • Support and partner with the Dentist(s) to educate patients while developing and maintaining a positive, collaborative environment, • Complete all administrative responsibilities accurately and timely, • Answer patient calls and questions regarding treatment, insurance, financial arrangements, and scheduling, • Deliver superior customer service ensuring a positive patient experience, • Utilize tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier., • Has a” yes mentality” when helping patients., • Makes a positive first impression with patients by phone or in person., • Be a champion of the Marquee Dental Partners Mission, Vision, and Values, • Ensure that ALL patients have an extraordinary experience in a Marquee office, • Hold self and staff accountable for successful completion of projects, job duties, and all company deliverables., • Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary., • Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions., • Continually build and nurture a positive working relationship with theOperations Leader, doctor(s), hygiene and dental assistants, • Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc., • Other duties and responsibilities assigned Required • High School diploma or equivalent, • 2 or more years of dental office experience Desirable • Associate’s Degree / bachelor’s degree Knowledge/Skills/Abilities • Competitive, energetic results driven, • Self-starter, Independent worker/thinker, • Goal achiever, • Customer Service Focused, • Tech savvy, computer proficient, • Attention to detail, • Lifelong learner, committed to continual educational advancement, • Can take respectful, constructive feedback, • Can complete tasks in a timely manner

Job Description The Construction Surveillance Engineer Technician (CSET) provides on-site construction oversight, quality assurance, and technical support for projects managed by the Naval Facilities Engineering Systems Command (NAVFAC). The CSET ensures that all construction activities comply with contract specifications, drawings, applicable codes, and safety standards. This role serves as the government’s on-site technical representative, monitoring contractor performance, verifying work progress, and documenting daily construction activities. The CSET reviews design plans, submittals, and construction schedules; inspects workmanship and materials; and assists in identifying and resolving technical issues in coordination with NAVFAC engineers and project managers. The position requires sound judgment, knowledge of construction practices, and familiarity with Department of Defense (DoD) and NAVFAC policies and procedures. Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region. Our values: People, Communities, Reputation, Teamwork, Trust, and Truth. Essential Functions • Coordinate Requests from Construction Contractor. Coordinate request from the construction Contractor for outage requests, excavation permits, burn permits, haul routes and other similar items. This will require liaison with the FEAD/ROICC and appropriate base personnel (Security, Public Works, Fire Department etc.) The CSET shall track status of the various requests and anything pending after five calendar days shall be investigated and a report made to the FEAD/ROICC detailing the cause for delays in issuance. This service shall be provided continuously as required during the construction period., • Coordinate field activities. CSET shall work with the construction contractor, Navy client customers, activity managers, maintenance and utility servers, Federal Fire departments, and Security Police so there is a seamless coordination of construction activities., • Attend Safety Meetings, Contractor Quality Control (CQC) Meetings, Partnering Meetings, and other conferences and meetings as needed. Develop Quality Assurance Plans in collaboration with FEAD/ROICC and other personnel. Prepare Construction Representative’s Reports (CRRs). • Monitor construction work for project CQC compliance with contract documents., • Report instances of non-compliance with safety requirements., • Monitor compliance with environmental protection requirements., • Review Daily Contractor Quality Control (CQC) and Contractor Production Reports., • Monitor the updating of Submittal Register. Maintain Working Files., • Technical Review of Submittals., • Construction Photographic Services., • NAVFAC’s Electronic Construction and Facility Support Contract Management System (eCMS) shall be used to manage electronic submittals and documents. Competencies • Knowledge of construction scheduling methods and familiarity with the use of scheduling software, including but not limited to Primavera Suretrak/P3/P6 and Microsoft Project., • Proficiency in computer software programs such as Microsoft Word, Excel, PowerPoint, and Outlook; Adobe Acrobat Professional; and RS Means/Cost Works., • Average agility and dexterity, CSE will be required to perform duties that involve moderate walking over rough, uneven or slippery surfaces, recurring bending, crouching, stopping, stretching, climbing ladders, walking up and down several flights of stairs or similar activities, recurring lifting of moderately heavy objects less than 50 lbs., such as testing or measuring equipment, and regular visits to construction sites., • Ability to communicate effectively, concisely and authoritatively in English bot orally and in writing. Experience in preparing correspondence, written reports, and in briefing management personnel., • Experience in developing and maintaining complex, long term, multi-year program construction management activities including submittal and Request for Information (RFI) processing., • Experience and familiarity with Federal building design criteria and construction guide specifications., • Knowledge of construction practices and techniques, e.g., proper applications of construction materials and methods of installation., • Ability to accurately calculate construction costs for changes, price the value of needed work and provide recommendations for equitable adjustments., • Ability to monitor he preparation of as-built activities of contractors to ensure that those documents are being prepared on an on-going basis. Ability to review contractor submissions of as-built drawings for completeness and accuracy and advice in writing the appropriate Government personnel as to the acceptability of such submissions., • Ability to identify critical and long lead-time materials and recommend procurement strategies to prevent negative impact on quality, cost, and schedule. Required Education and Experience • High school diploma or GED is required., • A minimum of five (5) years of experience as a Quality Control Manager or Superintendent working for a General Contractor on NAVFAC or USACE projects, OR a minimum of ten (10) years of experience working as a Foreman in one or more of the following trades: carpentry, electrical, roofing, HVAC, plumbing, or concrete on commercial/industrial/military projects valued in excess of $5 million. Residential experience does not qualify., • A minimum of five (5) years of experience working as a Journeyman in one or more of the following trades: carpentry, electrical, roofing, HVAC, plumbing, or concrete., • Specialized training for Construction Quality Verification or completed an equivalent course., • Competent computer skills for network data entry., • Proficiency in using computer software programs such as Microsoft Word, Excel, and Outlook, as well as Adobe Acrobat Professional., • Average agility and dexterity. CSET will be required to perform duties that involve moderate walking over rough, uneven or slippery surfaces, recurring bending, crouching, stooping, stretching, climbing ladders, walking up and down several flights of stairs or similar activities, recurring lifting of moderately heavy objects less than 50 lbs. such as testing or measuring equipment, and regular visits to construction sites., • Ability to communicate in English effectively orally and in writing., • Experience in maintaining official construction site records., • Experience in conducting meetings to resolve problems on construction projects and briefing clients and management personnel., • In depth knowledge of construction practices and workmanship, including experience in proper uses of construction materials and installation methods., • In depth experience interpreting construction drawings and specifications on construction projects., • Experience in making materials take-offs for construction work., • Ability and experience in the inspection of materials, workmanship and construction and installation of various systems within the inspector’s area of expertise., • Knowledge of safety practices in the construction industry, including a background of familiarity with USACE (EM-385-1-1) and OSHA safety requirements., • Completed 30 Hour OSHA Construction Training within the past 2 years., • Must hold a certificate in USACE Construction Quality Management (CQM) for Contractors Training (maintain valid 5-year certificate) or obtain certification within 60 days of onboarding, • A valid driver’s license. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout., • Position may be subject to a variety of physical conditions – proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals., • Position may be subject to atmospheric conditions – fumes, odors, dusts, mist, gases, or poor ventilation., • Position may be subject to close visual acuity to perform activities such as viewing a computer terminal and extensive reading. Physical Qualifications The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions., • Hearing: must be able to hear audible safety alarms., • Visual Acuity: must be adequate to perform above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading., • Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. Benefits Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match. Equal Opportunity Employer Statement Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment. Bristol grants employment preference first to BBNC and Choggiung shareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholders in accordance with P.L. 93-638. Disclaimer This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is “at-will” which means that Bristol or employee can terminate the employment relationship at any time with or without cause.

Job DescriptionDescription: EveryPet is excited to expand its leadership team by welcoming a Norwood Clinic Supervisor to our life-saving mission! The Clinic Supervisor plays a key leadership role in supporting EveryPet's mission by leading the Veterinary Clinic CSR team, Community Cat CSR team, and Veterinary Clinic support team. This hands-on position is responsible for developing employees, delivering exceptional client experience, and ensuring efficient daily operations. Success in this role requires balancing team leadership, client support, operational oversight, and detailed administrative responsibilities while fostering a culture of collaboration, accountability, compassion, and continuous improvement in a fast-paced veterinary environment. Major Duties: Promote positive teamwork through, operational excellence by: • Always keeping EVERYPET’s mission at the forefront when making decisions., • Providing direct leadership, coaching, and accountability for the Veterinary Clinic CSR team, Community Cat CSR team, and Veterinary Clinic support team ~ 20 team members., • Oversight of the daily front office operation, including delegating daily tasks to each employee. This ensures a daily checklist and requires duties to be completed acceptably., • Lead by example in setting performance standards that keep the reception area and the hospital running smoothly., • Manage the appointment wait times while ensuring high standards of customer service and helping manage the flow of client experience., • Support scheduled rescue groups, coordinate intake services, oversee outcomes, spotlight completed invoices while fostering business relationships and collaboration., • Leading daily team huddles to improve communication, workflow, and engagement., • Coaching employees through daily challenges while providing real-time feedback, mentoring, recognition, and corrective guidance when appropriate. Applying “real time” instruction and coaching., • Address and mediate employee conflict as appropriate. Be fair and impartial to each employee regarding scheduling and implementing discipline., • Setting up and maintaining the work schedule for the front office staff is important. This needs to be posted in advance every two weeks. Able to fill in when needed., • Supporting recruitment, interviewing, onboarding, training, performance evaluations, and employee development., • Process information that you are observing and are provided by your team to create 90-day and annual evaluations for team member reviews., • Foster growth opportunities leading to advancement for our team., • Building positive working relationships between team members and clinics is important, as you will be a liaison between departments., • Serving as the primary escalation point for complex client concerns and coaching staff through difficult interactions Requirements: Administrative responsibilities include: This position requires exceptional organizational skills and attention to detail. • A significant portion of the workday is dedicated to administrative responsibilities that directly support patient care, client service, financial accuracy, and organizational reporting., • Control the financial practices and oversee 3rd party and internal payment services, including but not limited to ScratchPay, Varidi, and Internal Payment Agreements ensuring accuracy, timely reconciliation, and compliance with organizational policies., • Ensure payments are posted and received on time., • Weekly detailed monitoring of charitable grant utilization such as SpayJax, Duval Cat Fix, and Rosie’s Fund to ensure accuracy and supporting documentation., • Maintain electronic records for rabies logs that are thorough and accurate., • Review and update open invoices weekly., • Provide timely resolutions to any discrepancies with daily cashier reports., • Maintain a complete inventory of prevention products., • Accurate and timely completion of End of monthly reports submitted to the practice manager. Leadership Skills • 2 years of Supervisory experience preferred for this position., • Foster a culture of safety, trust, respect, and inclusion where employees feel valued and supported., • Identifying workflow improvements that increase efficiency while enhancing the client's and employee experience., • Handle conflicts with maturity and emotional intelligence while promoting a positive resolution to concerns., • Model emotional regulation, professionalism, and respectful communication during high-stress situations. / Address conflict using restorative, solution-focused practices that strengthen team relationships., • Communicate with the practice manager promptly regarding internal issues, potential/current client situations, or concerns within the team., • Promote open communication by encouraging employee feedback, active listening, and collaborative problem-solving., • Participate in team leader meetings and collaborate with leaders to improve team efficiency and protocols and assist in developing methods designed to enhance the morale of the receptionist staff. Team Members need to know they are vital to the operation of this business and are appreciated., • Support staff well-being by recognizing signs of stress or burnout and connecting employees with available resources when appropriate. Benefits: · 401(k) and 401(k) matching · Medical, Dental, and Vision insurance · Employee veterinary discount · Flexible schedule · Life insurance · Paid time off Work Environment: Our workplace is collaborative, welcoming, and committed to providing a safe, and respectful environment for employees, volunteers, clients, and patients. Customer Service Representatives work in a fast-paced veterinary setting alongside veterinarians, technicians, and fellow CSRs to provide compassionate care and exceptional service. The workspace features comfortable seating, organized workstations, efficient check-in and check-out areas, and modern scheduling technology designed to support teamwork and productivity. Regular team meetings provide opportunities for communication, training, and policy updates. However, certain hazards exist, including exposure to aggressive animals, infections, controlled substances, and unpleasant odors. Risks like bites, scratches, and contagious diseases are present, so we provide ergonomic furniture, stress management resources, and training in data protection and hygiene practices. Customer Service Representatives are expected to deliver exceptional customer service by greeting clients with empathy and professionalism, responding to inquiries, scheduling appointments accurately, maintaining confidentiality, and fostering a welcoming environment for every client. Employees are expected to contribute to a culture of respect, collaboration, psychological safety, and accountability while adhering to all organizational policies and safety protocols. Responsibilities: The responsibilities listed above are not intended to represent an exhaustive or comprehensive list of all responsibilities, duties, tasks, or activities required of this position. Responsibilities may change, or additional duties may be assigned at any time, with or without notice, based on organizational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Employee Wellness & Support: We believe that caring for our team is just as important as caring for the pets and people we serve. Our organization is proud to provide a unique level of employee support through a full-time, on-site licensed Veterinary Social Worker dedicated to promoting team well-being, emotional resilience, and a healthy workplace culture. This resource provides support in areas such as compassion fatigue prevention, stress management, grief and loss support, communication, conflict resolution, and navigating the emotional challenges of veterinary medicine. To further support our employees, we also offer a robust Employee Assistance Program (EAP) at no cost to team members, providing confidential access to additional resources for personal and professional well-being. About Us: EveryPet is committed to making veterinary care affordable and accessible. Our mission includes keeping dogs and cats in homes and out of shelters, providing low-cost spay/neuter services, and offering a range of related programs and services. Join us to be part of a growing organization where your contributions make a meaningful impact on the lives of pets and their owners. Equal Opportunity Employer: EveryPet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.