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Job DescriptionCompany Description CHANGING THE MARKET FOREVER Known as "The Game Changers”, Diablo Tools () elevates the market by providing Best in the World and Best for Our World cutting tool and power tool accessory solutions for professional users. With innovation at the forefront of everything we do, Diablo Tools continues to “raise the bar” by bringing the most advanced technology to the portable tool market that increases quality and performance and saves our users time and money. Diablo Tools is committed to providing first-class technology that makes dominates the jobsite but also makes it safer. Our innovation, however, is not the only thing that sets us apart from the competition – our people do, too. At Diablo Tools, we pride ourselves on putting “People First.” We cannot be the Best without the Best. That’s why we onboard the Best talent and continue to invest in them through ongoing training and recurring professional development opportunities. We are proud to provide a culture that is innovative, supportive, fun, connected, and nurtures growth for our people. Our commitment to our employees has been recognized by the employee engagement platform, Energage, by naming Diablo Tools a Top Workplace in 2024. Additionally, Diablo Tools was named a Top Workplace in the cultural excellence category for professional development, employee well-being and employee appreciation. We strive to be the best for our end-users and the best for our team – so Join the Best, today! Diablo Tools is looking for an extroverted, highly motivated, and driven individual with 1-3 years of sales, marketing, or engineering experience with a competitive fire to join our New Product Development team based in Atlanta, GA. Passion for construction products and power tools is necessary, knowledge of Power Tool Accessories is beneficial, however we provide a world class, hands-on training for all candidates regardless of previous experience. We offer a tremendous career track in sales and marketing focused on growth for our employees. Diablo Tools offers the competitive compensation, career-development resources, and benefits you would expect of a world leader, including health, medical, and financial plans; work/life balance; and flexible work options. Equal Opportunity Employer Job Description The Technical Marketing Specialist is part of the New Product Development Team and will work closely with the responsible Group Product Category Manager. Our team collaborates with sales, customers, and end users to gather valuable product and category insights, translate user needs into technical specifications, and ensure the efficient operation of product development and launch within the assigned category. This role focuses on end user testing, offers support to internal and external stakeholders, and collaborates closely with cross-functional teams to support the launch and maintenance of new, and existing products. End User and Product Testing: • Coordinate and facilitate end user testing sessions and field visits for new products or features., • Collaborate with the team to create and execute test plans and scenarios., • Compile testing feedback to provide valuable insights for product refinement., • Customer Service and Dealer Support:, • Act as primary point of contact for customer inquiries, providing timely and accurate information., • Address and resolve customer concerns or issues, escalating when necessary., • Act as a liaison with internal teams, ensuring clear communication and information flow for product development and technical marketing activities., • Support in drafting and editing customer-facing communications (packaging, launch guides, press releases)., • Conduct product demonstrations for events, potential customers, dealers, and end users showcasing key features and benefits of the products., • Collaborate with the sales team to provide pre-sales support and address customers inquiries., • Organize and maintain project and product documentation, ensuring version control and accessibility., • Assist in the development of key data sheets (product requirements and market insights for new product developments), pricing and profitability calculations, sell sheets, and product launch guides., • Collaborate with team members to compile and update project reports, status updates, and other relevant documents.Qualifications, • Bachelor's Degree, • Proven effective communication with internal and external team members, outside resources, and end users., • Basic Knowledge of power tools and accessories., • Basic knowledge of product development, packaging, retail financial, and sales skills., • Spanish preferred but not required, • Highly Proficient computer skills and use of planning software - Excel and Power Point Additional Information Diablo Tools and the Robert Bosch Tool Corporation are proud supporters of STEM (Science, Technology, Engineering & Mathematics) Initiatives • FIRST Robotics (For Inspiration and Recognition of Science and Technology) Indefinite U.S. Work authorized individuals only. Future sponsorship for work authorization unavailable. All your information will be kept confidential according to EEO guidelines.

Job Description Principal Duties/Responsibilities: · Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. · Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. · Independently performs maintenance as per industry standards. · Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures. · May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. · Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes · Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. · Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. · Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. · Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. · Completes and conducts on-the-job training and technical self-study programs for career development. · Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · High School Graduate or equivalent (GED). · Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry. · Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. · Must be able to use basic hand tools and specialized tools as appropriate. · Extensive travel required. (Local, National, International) Desirable KSAs: · Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment. · Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems. Competencies: · Communications · Customer Focus · Personal Discipline · Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors. You should be proficient in: • Creating Preventive Maintenance Plans, • Mechanical Troubleshooting Skills, • 120/208/240/480 Voltage Systems, • Electrical Troubleshooting, • Electrical Repair, • Variable Frequency Drives (VFD), • Programmable Logic Controller (PLC) (Fanuc, Allen Bradley, Siemens), • Servo Motors

Job Description Company Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ's environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, collaboration, enthusiasm, and effort. Demand Generation Specialist Overview: As we scale, we're looking for a Demand Generation Specialist to drive lead generation and pipeline for a specific segment or product line through integrated, performance-focused campaigns. This is a hands-on role for someone who understands how to blend strategy, execution, and optimization to move prospects through the funnel and generate real revenue impact. You will run multi-channel campaigns and partner across teams to ensure every touchpoint—paid media, email, web, SDR, and content—is working together to create results. You'll also help define and apply segmentation strategies, shape content packaging, optimize automated nurture programs, and improve campaign conversion rates through structured testing. If you're excited about running smart campaigns, building programs that scale, and owning the digital demand engine for a key part of the business, this role is for you. Demand Generation Specialist Responsibilities: Own Campaign Execution • Plan and execute integrated campaigns aligned to Strategic, Targeted Demand, and Automated Nurture frameworks, • Build campaign briefs, lead execution, and coordinate cross-channel distribution (paid, email, SDR, syndication), • Apply creative thinking to bring campaigns to life and drive interest, conversion, and pipeline Drive Segment Demand • Own pipeline performance for your assigned product or segment, • Partner with the Web Optimization & SEO Specialist and PMM to improve performance on key conversion pages, • Identify new opportunities to drive inbound interest and expand reach across your segment Own Segmentation & Targeting • Define and refine segmentation strategy for your campaigns with support from Marketing Ops, • Leverage account lists, persona mapping, and intent data to improve targeting and lead quality Partner Across Teams • Collaborate with Paid Media, SEO, and Email specialists to launch channel activations, • Support pre- and post-event engagement with the Events team, • Guide content needs and packaging in partnership with the Content team Optimize Relentlessly • Run structured A/B and multivariate tests across campaign elements (email, ads, offers, landing pages, and automated nurture streams), • Continuously refine nurture workflows to better guide leads through the funnel and improve hand-raiser conversion, • Analyze performance and optimize campaigns to improve conversion, MQL, MQO, and pipeline metrics, • Own reporting in partnership with Marketing Ops to assess ROI and campaign health Sales & SDR Alignment • Provide SDRs and Sales with campaign context, talking points, and follow-up materials, • Support high-priority outreach plays (e.g., reheat campaigns, account sprints, list activations) Manage Budgets & Vendors • Coordinate campaign-level budgets with the Demand Gen Manager, • Manage vendors and syndication partners for third-party program execution Demand Generation Specialist Requirements: • 4-6 years of experience in B2B demand generation or digital marketing, • Track record of executing campaigns that generate pipeline and revenue impact, • Strong working knowledge of digital channels (email, paid media, SEO, SDR workflows, basic web), • Familiarity with marketing automation tools (e.g., HubSpot, Marketo) and CRM (Salesforce), • Comfort with campaign data, performance analysis, and structured testing, • Organized and proactive, with strong project management and collaboration skills This Role is Not: • A content creation role — you'll help guide content needs but not write them, • A marketing generalist — this is a focused, performance-driven role, • An events role — you'll support digitally, but not own event planning or execution, • A channel specialist — you'll collaborate with channel owners but won't own the tactics directly What makes Incident IQ different: • We facilitate whole-person growth where employees can develop personally as well as professionally., • We offer an energetic and collaborative environment; everyone's opinion matters!, • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!, • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO). Incident IQ is an Equal Opportunity Employer

Job Description Red Clay’s consultants serve as critical conduits for delivering game-changing solutions in the utility industry. Our teams install and configure software, advise on various projects, guide utilities employees in adopting and utilizing new systems, and ensure these systems are maximized and maintained. Headquartered in Atlanta, Georgia, Red Clay employees pepper the map throughout the U.S., Canada, and Colombia, South America. We are seeking an experienced Oracle Field Service Lead to join our team. In this role, you will lead the design, architecture, and implementation of Oracle Field Service solutions to optimize field operations, improve customer experiences, and increase operational efficiency. You will collaborate closely with cross-functional teams to ensure solutions meet business needs and are aligned with best practices. Key Responsibilities • Design and architect Oracle Field Service solutions to meet business requirements and drive efficiency in field operations., • Lead the end-to-end implementation process, including requirement gathering, configuration, customization, testing, and deployment., • Collaborate with stakeholders to define solution requirements and identify process improvements., • Develop technical and functional documentation for solution architecture, workflows, and processes., • Provide expertise in Oracle Field Service products and stay up to date with the latest features, best practices, and emerging trends., • Troubleshoot issues, provide ongoing support, and conduct user training sessions for Oracle Field Service solutions., • Bachelor’s degree in Information Technology, Computer Science, or a related field., • 5+ years of experience in implementing Oracle Field Service or related solutions., • Proven experience as a Solution Architect, with expertise in Oracle Field Service Cloud (OFSC)., • Strong understanding of field service processes, resource management, and customer service operations., • Proficiency in solution design, configuration, and customization within Oracle Field Service Cloud., • Certification in Oracle Field Service Cloud., • Experience with other Oracle Cloud products or field service management software., • Background in industries with field service operations (e.g., telecommunications, utilities, logistics). Powered by JazzHR lbt9izj9wJ

Job DescriptionFounded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: · Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. · Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. · Independently performs maintenance as per industry standards. · Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures. · May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. · Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes · Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. · Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. · Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. · Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. · Completes and conducts on-the-job training and technical self-study programs for career development. · Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · High School Graduate or equivalent (GED). · Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry. · Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. · Must be able to use basic hand tools and specialized tools as appropriate. · Extensive travel required. (Local, National, International) Desirable KSAs: · Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment. · Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems. Competencies: · Communications · Customer Focus · Personal Discipline · Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Job DescriptionCompany Description Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description This position requires daily travel to locations in and around theAtlanta Metro area, including the airport. Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. Conducts follow up calls with the customer to ensure satisfaction of work. SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Responsible for meeting daily service repair needs and driving customer satisfaction, • Installs, repairs and maintains equipment in the field; provides customer training as required., • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis, • Order, install, and return parts and manages repair parts cycle time, • Reviews all logs for open issues and prepares formal reports to customers as necessary., • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs., • Ensures that tools and test equipment are properly maintained and calibrated, • Assesses product/equipment performance based on field support data; recommends modifications or improvements., • Seeks to provide technical support to customers and other service professionals as required., • May participate in site surveys, pilot program service activities, attend meetings, • Possesses basic technical knowledge on the company’s Trace and X-Ray technologies., • Maintains clear and concise business communication, both oral and written, • Establishes and maintains a close relationship with senior level FSE’s and Product Managers in order to support the needs of the customer and remain aware of current technical trends., • Exercises every available measure to control and minimize costs., • Travel, overtime and work hours other than Monday-Friday may be required., • Comply with and ensure department compliance with Company health, safety and environmental policies., • Comply with all applicable U.S. export control and security regulations., • Other duties as required.Qualifications Education/Training: Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics). (Equivalence achieved through comparative work and life experience of 1-3 years is acceptable work experience in a related electrical or mechanical field service role). Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs. Experience: Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. Knowledge/Skills: Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must be willing & able to travel at short notice. Supervises: While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required Background: This position requires Sensitive Security Information (SSI) access and vetting via the TSA. Applicant must successfully pass a federal background investigation. OTHER REQUIREMENTS: • Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once., • Excellent customer service skills and the ability to handle stressful situations., • Self-motivated, reliable, and accountable individual, • Possess excellent telephone skills, • Must be able to lift/carry 80 lbs., • Must be confident in the operation of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation., • Job requires full body mobility Work environment is typically considered to be wherever the customer of concern is located. Service will typically be rendered at airports, correctional facilities, courthouses, cruise ships or other locations as required. SDI is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law. Additional Information We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. HIRING SALARY RANGE: $47,700.00 - $111,300.00/yr (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant and alignment with internal and market data.) This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. For details, please visit the Reward & Benefits tab on our main careers page at . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you’d like to view a copy of the company’s affirmative action plan or policy statement, please email . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Job Description WE ARE SEEKING CANDIDATES NATIONWIDE! A leader in General Construction, Fuel Facility Maintenance and Compliance Testing is looking for self-motivated, dependable and experienced candidates to immediately fill the full-time position of Construction Superintendent. CONSTRUCTION SUPERINTENDENT * THIS IS A TRAVELING POSITION. The individual in this role will be responsible for developing construction schedules, timelines and overseeing contractors and subcontractors onsite throughout the project. Candidates should have experience with project management and construction, as well as the ability to adhere to deadlines and budgets restrictions. Must have proven knowledge in every stage of the construction process from scope development to project closeout. JOB PURPOSE: · Provide outstanding customer service. This is the foundation our company is built upon. · Maintain quality of service by following organization standards. · Present and maintain a professional and effective relationship with all owners, agencies, engineers, and subcontractors. · Plan, direct, and coordinate project activities to ensure that goals are accomplished on time and budget. Provide leadership and mentor subordinate supervisors to accomplish the same. · General project management activities, e.g., manage schedule, scope gap, risk, and deliverables; answer RFIs, review and qualify change orders, manage subcontractor activities, resolve contractor conflict, compile subordinate’s reports for senior management and clients. · Solve problems, without reluctance to seek a superior’s guidance. · Contribute recommendations to improve existing standards and processes. · Coordinate agency and client requirements, e.g. testing, inspections, finals, etc. · Maintain daily logs/reports of construction progress (Procore). · Review subcontract and purchase orders to ensure accuracy and completeness. · Beyond familiarity, be confident in your skills with various software, e.g. Microsoft Outlook, Excel, and Project. Including the ability to e-mail reports, upload and download pictures and information, and take online training. Familiarity with Bluebeam Revu and Procore a plus. Candidates Additional Required Qualifications: · Ability to work in an office as well as in the field. Field conditions will vary and will include typical construction conditions, e.g. exposure to hot and cold temperatures, night work, wet conditions, noise, travel nationwide, etc. · Minimum 5 years’ experience in building construction and safety practices. Experience in fuel station construction a plus. · Familiarity with fuel station compliance regulations a plus. · Ability to travel throughout the US on a weekly basis. · Outstanding verbal and writing skills, English required, Spanish a plus. · Microsoft Office Programs such as: Outlook, Teams, Project, Word, Excel, etc.). · Procore · Bluebeam / REVU Compensation: We are an Equal Opportunity Employer, offering a competitive salary commensurate upon experience and qualifications. · Benefits include medical, dental, vision, FSA, company-paid life insurance, Up to 10% employer match on 401k, holidays, and bonuses. · Company car, phone, and laptop. IF THIS DESCRIBES YOU, SEND YOUR RESUME NOW! Company DescriptionJones Covey Group, Inc. is a full-service fuel system contractor specializing in above and underground fuel systems for retail, commercial and government clients. JCGI is a national industry leader in fuel systems, fuel service stations, convenience stores, car washes, fuel facility service and environmental compliance nationally, providing services to Fortune 100 clients, major oil companies, distributors, fleet services, and local, state and federal agencies.Jones Covey Group, Inc. is a full-service fuel system contractor specializing in above and underground fuel systems for retail, commercial and government clients. JCGI is a national industry leader in fuel systems, fuel service stations, convenience stores, car washes, fuel facility service and environmental compliance nationally, providing services to Fortune 100 clients, major oil companies, distributors, fleet services, and local, state and federal agencies.

Job DescriptionCompany Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve., • Discover new directions: At Bosch, you will find your place., • Balance your life: At Bosch, your job matches your lifestyle., • Celebrate success: At Bosch, we celebrate you., • Be yourself: At Bosch, we value values. Responsibilities will include, but are not limited to: • Performs a variety of functions involved with material handling, packaging, applying correct labels, confirming part identity by comparing details, receiving, assembling and storage of parts, materials and products., • Functions may include preparing parts/materials for shipment, pack material, verifying materials and quantities, maintaining inventory, verifying stock counts, moving parts and materials to proper areas., • Operates a variety of motorized and hand powered material handling and semi-automated/automated packaging equipment as well as scales, postage meters, conveyor systems., • Performs work from printed work order copies as well as various other written and verbal instructions., • Ability to use computer terminals., • Maintains a variety of records pertaining to shipping, receiving, unloading trucks., • Other duties as required. May be required to work in various subsystems/departmentsQualifications Required Qualifications: • High School Diploma or GED Required., • 12+ months of warehouse or material handling related experience required., • Must be able to lift up to 75lbs in weight on certain jobs., • Job duties require use of arithmetic, reading, writing, and measuring equipment., • Applicants must have good interpersonal and conflict resolution skills., • Reach Truck and Cherry Picker/Order Picker experience preferred., • Able to drive a tow tugger preferred, • Microsoft PC Outlook Office, DLX, WMS, and SAP software experience highly preferred. Additional Information Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable. Salary Range: The U.S. base hourly wage for this full-time position is $19.50. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success! Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Job Description ImagineX is a tech company that deploys AI-assisted teams to build and secure mission-critical enterprise solutions with our clients – spanning software, cybersecurity, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world-class satisfaction (NPS 82). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale We're looking for Lead Backend Kotlin Developer to join our growing team. Our execution success is rooted in our unique model that is supported by our industry partners and specialists. The ImagineX culture thrives on entrepreneurship, risk taking, mutual trust, teamwork, encouraging change, and letting our consultants own their way of working. This is a 100% remote role. We offer an aggressive salary and bonus packages, unlimited PTO, 401K matching and much more. Essential Duties and Responsibilities * Design, build and optimize backend APIs required for the product. * Proficient in assisting non-technical individuals in resolving complex production issues. * Work closely with stakeholders to assess technical proposals, map out potential implementation strategies, and actively drive the execution for successful implementation. * Ability to multitask effectively and demonstrate adaptability in various situations. * Design and implement features with performance and maintainability as strong considerations. * Participate in the definition of development processes, including agile project management, continuous integration/deployment (CI/CD), release process. * Work in an agile environment where we ship features frequently. * Build reusable code and libraries for future use. * Foster quality while building solutions, through extensive testing of your code * Support tracking projects to schedule, budget, and scope, reporting status, issues, and risks to the project leadership team. * Participate in deployment processes. Technical Skills * 7+ years of experience in software development * Experience using Kotlin Springboot * Familiarity with developing Rest APIs. * Hands-on experience with Cloud providers. * Strong understanding of CI/CD processes. Nice to Have * Experience working with CI/CD pipeline platforms, for example, GitHub Actions. * Experience with C# and Golang SPONSORSHIP NOT AVAILABLE. US CITIZEN OR GREEN CARD HOLDER ONLY. Powered by JazzHR 1S228l91aT

Job DescriptionHermeus is a high-speed aircraft manufacturer focused on the rapid design, build, and test of high-Mach and hypersonic aircraft for the national interest. Working directly with the Department of Defense, Hermeus delivers capabilities that will ensure that our nation, and our allies, maintain an asymmetric advantage over any and all potential adversaries. The Mission Operations team at Hermeus is charged with creating the strategy and leading the successful execution of US Government relationships and processes that enable the execution of company flight activity milestones. This close-knit team serves as the main interface between the relevant DoD, FAA, and FCC partners and internal company-wide teams. Our team is also responsible for acquiring and maintaining flight approvals of the Hermeus flight vehicles, coordinating and planning with airfields and ranges, and providing fleet insight to our internal teams and government partners. Our work enables Hermeus to achieve rapid flight vehicle development and provide Flight Test as a service opportunities. On this team, you will own the interface between Hermeus technical teams and airspace managers or FAA certification to ensure successful and timely flights. You will ensure Hermeus’ designs, test plans, qualification campaigns, and mission profiles result in mature systems so that our partners can feel confident in the vehicle’s ability to safely perform its intended mission. As a Mission Operations Manager, you will own and negotiate deliverables to government and business partners, coordinate technical analyses, ensure compliance with challenging mission-specific requirements, and maintain a positive customer relationship. Team members are extreme owners and excel across a breadth of functions including systems engineering, flight test planning, requirements verification, project management, and mission management. Responsibilities: • Coordinate with internal stakeholders, regulatory authorities, certification agencies, and other external entities to obtain and maintain necessary approvals to enable ground and flight approvals, • Generate professional documents to enable the certification of flight vehicle systems, • Maintain configuration control of a certified system and facilitate approval from external authorities when changes are needed, • Collaborate with engineering, manufacturing, test, and quality assurance teams to ensure that activities adhere to regulatory standards and schedules, • Coordinate and chair reviews with external partners and ensure that certification deliverables are submitted on time and meet the customer’s expectations, • Develop and track certification basis and requirements for development vehicles, • Develop and implement certification strategies, processes, and procedures in compliance with military and civil aviation regulations, • Manage the documentation and record-keeping processes related to regulatory compliance, • Be relentless in challenging the status quo to accelerate historic review periods and advocate for efficient regulatory processes Minimum Requirements:, • Bachelor's degree in engineering, physics, or science with 3+ years of industry experience, • 5+ years of technical project management experience, • 5+ years of experience working hands-on with hardware or software technical projects, • Eligible to obtain and maintain an active U.S. security clearance, • Experience working with government, FAA, NASA, DoD, or commercial launch contract, • Professional experience working with flight vehicles, launch vehicles, spacecraft or other aerospace/defense systems, • Willing to work extended hours and/or weekends as needed to support critical milestones, • Willing to travel to test sites, other Hermeus offices, and partner locations as needed (up to 30% travel) Preferred Skills and Experience:, • Master’s degree in an engineering field, • Experience in airworthiness management, preferably in both military and civil aviation environments, • Manned or unmanned pilot’s license, • Excellent written and verbal communication skills with direct experience negotiating technical deliverables or scope, • Excellent negotiation, conflict resolution, and leadership skills, • Experience working with cross-functional team and external customers, • Highly detail oriented, diligent, hard working with excellent customer interface skills, • Passion for rapid aviation development, • Ability to work in a fast-paced, autonomously driven, and demanding start-up atmosphere Working Conditions, • Primarily office-based role with frequent interaction across engineering, operations, and leadership teams., • May require occasional presence in manufacturing, hangar, or test environments where exposure to noise, dust, chemicals, or moving mechanical parts is possible., • Work is generally performed indoors in a climate-controlled environment, but travel between facilities or to suppliers/customers may be required (up to 30%)., • Standard business hours with occasional evening or weekend work to meet program deadlines or support test activities., • Regular use of computers, teleconferencing tools, and standard office equipment.Physical Requirements:, • Ability to remain in a stationary position (sitting/standing) for extended periods while working at a computer or in meetings., • Frequent communication with team members, requiring clear verbal and written communication skills., • Occasional lifting, carrying, or moving objects up to 20 lbs (e.g., product samples, documentation, equipment)., • Ability to safely enter and move around industrial, production, or testing areas, including climbing stairs, bending, or wearing required personal protective equipment (PPE). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Parental leave, • Training & development, • Tuition assistance, • Vision insurance, • Wellness resources Who We Are: Georgia Lottery is a recognized leader and innovator in the lottery industry and we significantly change the lives of our customers through prize payouts. We also provide educational opportunities for Hope Scholarship recipients, Pre-Kindergarten programs and technical upgrades for classrooms. Job Summary: The Computer Operator is responsible for performing a variety of computer operations tasks, including monitoring, maintaining, and operating computer systems and related peripheral equipment. The role also includes creating, maintaining, and updating operational documentation; executing ICS processing and nightly draws; and completing additional duties as assigned by the Data Center Operations Manager and Data Center Operations Coordinator. Essential Duties and Responsibilities: The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Note: This is a night shift position (6:30 pm 6:30 am). Flexibility and a willingness to adjust workdays or hours, as needed, to ensure 24/7 staffing coverage is required. Weekends and holidays are required. • Operate the Georgia Lottery Corporations (GLC) host and network systems efficiently and effectively., • Perform remote work tasks as needed and demonstrate proficiency in Microsoft Teams and other collaboration tools., • Contribute to team goals by demonstrating initiative, reliability, and effective communication., • Monitor the GLC network and related services to ensure optimal performance and system availability., • Execute established procedures to identify, address, and escalate system or network issues to appropriate staff in a timely manner., • Monitor and execute ICS production processing to ensure accuracy, integrity, and timely completion of daily workloads., • Plan, prepare, document, and verify successful completion of daily ICS processes and drawing activities., • Troubleshoot and report ICS production or processing issues to designated personnel for prompt resolution., • Participate in testing and implementation of system, network, or software upgrades and modifications., • Perform preventive maintenance on peripheral devices and other related equipment as required., • Safely lift and carry up to 25 pounds of supplies or materials as needed.Knowledge and Skill Requirements:, • Associate degree in Computer Science, Information Systems, or a related field; an equivalent combination of education, training, and experience may be considered., • One (1) to three (3) years of experience in computer operations, data center support, or systems monitoring., • Working knowledge of Windows, Citrix, ShareFile, and Microsoft Office 365., • Ability to follow detailed procedures accurately and work independently with minimal supervision., • Strong analytical, problem-solving, and communication skills., • Ability to work various night shifts, including weekends and holidays.Preferred Qualifications, • Experience with ICS processing or lottery gaming system operations., • Familiarity with data center infrastructure, server monitoring tools, and network troubleshooting., • Experience working in a 24/7 data center or operations environment.

Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities • Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment, • Track inventory and stage equipment for upcoming field sessions, • Field Sessions (In the Vehicle):, • Travel to designated locations and transport modes (cars, buses, trains, planes), • Run ~90 minute test sessions on mobile/wearable tech in motion, • Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site, • Capture logs, escalate defects, and keep operations running smoothly 3. Post-Test Wrap-Up: • Verify that collected data has synced with backend systems, • Produce session documentation: results, app issues, logs, and downtime, • Suggest improvements to testing workflowsRequirements, • Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience, • At least 1 year of QA testing or support experience with mobile apps/devices, • Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus), • Excellent written and verbal communication—able to collaborate with cross-functional teams, • Reliable travel capability with a valid driver’s license and ability to use multiple transport modes, • High responsibility, flexibility, confidentiality mindset, and strong interest in tech, • Clean driving record and criminal backgroundWhy Join?, • Work on the cutting edge of mobile and location-based tech, • Gain diverse field experience across different transport modes, • Collaborate with industry-leading engineers and project managers

Job Description We’re Hiring! Senior Technical Support Specialist Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at . Questions? Contact us at 404-575-8262. Position Summary: Responsibilities include but are not limited to the following: The senior technical support specialist's role in CTB is crucial to its operation. They ensure that all technical aspects are functioning optimally. Technical hiccups can affect a company's performance. Therefore, a Technical Support Specialist's duties and responsibilities will revolve around maximizing computer system capabilities as well as the following: • The application of system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications,, • Maintain CTB's IT services through installing and upgrading software, installing hardware, and configuring systems and applications, including analyzing reports, documenting procedures, and coordinating with users, • Maintain, configure, and support the internal Helpdesk solution (LanSweeper). Monitoring & tracking response times, ticket completion, and knowledge base entries to common support issues. Reports status to the department manager., • Maintain IT assets for distribution as needed, configuration, imaging, etc., • Mentor junior Helpdesk personnel, • Handling customer technical support cases through phone, email, and helpdesk ticket submission Maintain Helpdesk user confidence by answering tickets on time, • Maintaining system functionality by testing computer components, • Advanced experience with Office 365 - including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Understanding and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Assist in the creation of support tickets with external third-party resources. Excellent written and verbal communication skills, • Ability to conduct research into a wide range of computing issues as required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly language., • Highly self-motivated and directed with keen attention to detail., • Proven analytical and problem-solving skills., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment., • Resolution mindset with the ability and passion for delivering personalized, customer-focused support to help resolve technical challenges, • Excellent verbal and written communication skills, • Bachelor's degree from an accredited four-year university or college with a technical major such as computer science/engineering or equivalent combination of education and experience., • 5+ years of IT Support experience is REQUIRED, • Advanced knowledge of Remote Monitoring and Management (RMM) tools (NetComply One experience a plus but not required), • Experience in an MSP/IT as a Service environment is HIGHLY desired, • Advanced understanding of operating systems (Microsoft Windows 10, 8, 7, macOS, iOS, and Android) as well as typical Office suite applications, • Advanced knowledge of networking concepts, setup, troubleshooting, and general administration, • Advanced experience with Office 365 – including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Knowledge and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Industry Relevant certifications (MCES, Helpdesk, AT, Network +, Security +) are preferred but not required. Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following: • Medical, Dental, Vision, and Prescription, • 401(k) Retirement Plan, • Life Insurance, • Accidental Death & Dismemberment, • Short&/Long Term Disability, • Flexible Spending Plan, • Paid Time Off, Vacation, and Holiday Pay, • Tuition Reimbursement, • Employer Assisted Housing Program EEO/AA • Wholesale Membership Program, • Wellness Program, • Employee Assistant Referral Services (EAP), • Legal Shield Program, • Group Cancer & Accident Insurance Programs, • Worker’s Compensation Program, • Free Banking Services, • Awards and Recognition Programs, • Training & Development Programs and much more

Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities • Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment, • Travel to designated locations and transport modes (cars, buses, trains, planes), • Run ~90 minute test sessions on mobile/wearable tech in motion, • Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site, • Verify that collected data has synced with backend systems, • Produce session documentation: results, app issues, logs, and downtime, • Suggest improvements to testing workflowsRequirements, • Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience, • At least 1 year of QA testing or support experience with mobile apps/devices, • Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus), • Excellent written and verbal communication—able to collaborate with cross-functional teams, • Reliable travel capability with a valid driver’s license and ability to use multiple transport modes, • High responsibility, flexibility, confidentiality mindset, and strong interest in tech, • Clean driving record and criminal backgroundWhy Join?, • Work on the cutting edge of mobile and location-based tech, • Gain diverse field experience across different transport modes

Job DescriptionIT Technical Support Specialist This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Objectives of this role • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware, • Handle business-critical IT tasks and system improvements, • Enable faster and smarter business processes and employee productivity, • Research and evaluate emerging technologies, hardware, and software, • Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Responsibilities • Install, configure, and support workstation software, hardware, printers, and phones, • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy, • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly, • Implement applications and software upgrades and troubleshoot any performance issues Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. · Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. · Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. · History of working in an Active Directory domain environment · Proficient at software installs and troubleshooting · Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Job Description At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. At Serve Robotics, we are reimagining how things move in cities. Our personable sidewalk delivery robot, Serve, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks. Serve reduces emissions, relieves traffic, and makes deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car? As a Robotics Field Operations Technician, you’ll play a pivotal role in ensuring the success of our robot fleet through technical maintenance and operational support. Responsibilities * Troubleshoot, diagnose, and repair robots using hardware and software tools. * Monitor and support robots in the field, resolving operational issues. * Assist with the deployment and retrieval of robots in and out of market areas. * Conduct component-level and assembly-level testing to identify performance issues. * Provide feedback to engineering and development teams to refine hardware, software, and operational processes. * Track, manage, and maintain lab and component inventories. * Log repair activities in Jira, including photos and videos, to inform hardware and software teams. * Assist merchants, retail staff, and customers during delivery operations. * Maintain the cleanliness and appearance of robots to uphold Serve Robotics’ brand image. Qualifications * 2+ years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field. * Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment. * Experience with software and hardware troubleshooting. * Familiarity with Jira or similar documentation tools. * Ability to lift 70 lbs and spend extended periods on your feet. * Comfortable driving U-Haul-sized vehicles. * Valid U.S. driver’s license. * Ability to work weekends and flexible shifts, including mornings and evenings. What Makes You Standout * Hands-on experience in robotics or automation systems. * Familiarity with rapid prototyping, testing, or instrumentation. * Comfortable riding a bicycle in a city environment.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description At Featurespace, now part of Visa, we strive to be the world’s best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients’ problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile. We are seeking a Support Engineer to join our Americas Support Team. This is a highly technical customer-facing position that goes beyond what is typically expected in an entry-level support role. You will work directly with enterprise clients, diagnosing complex issues in live fraud detection environments, and partnering closely with engineering to deliver effective solutions. You will provide support for multiple Featurespace products, including ARIC, deployed across both cloud and on-premises infrastructures. Your work will help ensure mission-critical systems remain reliable, high-performing, and secure, protecting millions of payment transactions from fraud every day. Starting on a fast-track learning program, you will quickly develop your knowledge and skills in all areas of our products to facilitate getting involved with supporting customer deployments after installation, technical diagnosis of issues, helping to shape processes and building tools to speed up our internal work. You will be part of the team who is responsible for providing our customers with a world-class service and technical support through all communication channels and touchpoints. You will act as the single point of contact for our post-deployment customers, engineers and QA to achieve positive and creative outcomes to their support requests. Responsibilities: • We hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required., • Act as a primary technical contact for customers in the Americas after deployment., • Manage inbound support requests via calls, tickets, and email, ensuring timely acknowledgment and clear communication., • Provide professional updates on case progress and resolution timelines., • Diagnose application, database, and infrastructure issues with precision., • Investigate and resolve Linux-based system problems using shell tools and scripts., • Analyze logs, configurations, and data flows to identify root causes., • Work with engineers and QA to ensure that issues are resolved, and fixes deployed, in a timely fashion., • Maintain suitable deployment-specific support documentation., • Deliver quality by planning and being organized. This role is not able to support any form of sponsorship (This includes support such as : J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future.) This position is open to candidates to be based in Atlanta, Denver or Miami (Atlanta is the preferred location and will not offer any relocation). Qualifications Basic Qualifications: • Minimum of 6 months of work experience or a Bachelor's Degree, • Proficiency in Linux, including command line tools, shell scripting, and log analysis., • Familiarity with cloud platforms such as AWS or Azure., • Experience working in a customer-facing role, technical or non-technical., • Fluent in English and Spanish, both written and verbal., • Two or more years of work experience, • A Degree in a scientific or numerate discipline, e.g. Computer Science, Physics, Mathematics, Engineering., • Experience with MongoDB / NoSQL databases., • Performance testing and understanding of networking concepts., • Ability to communicate well internally and with customers, adapting fluidly to different audiences – ranging from highly technical software architects to non-technical business owners., • An understanding of source control, database architecture and some level of programming (Java or Python preferred) Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 66,600 to 94,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.