Technical Field Specialist
19 days ago
Atlanta
Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities • Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment, • Travel to designated locations and transport modes (cars, buses, trains, planes), • Run ~90 minute test sessions on mobile/wearable tech in motion, • Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site, • Verify that collected data has synced with backend systems, • Produce session documentation: results, app issues, logs, and downtime, • Suggest improvements to testing workflowsRequirements, • Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience, • At least 1 year of QA testing or support experience with mobile apps/devices, • Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus), • Excellent written and verbal communication—able to collaborate with cross-functional teams, • Reliable travel capability with a valid driver’s license and ability to use multiple transport modes, • High responsibility, flexibility, confidentiality mindset, and strong interest in tech, • Clean driving record and criminal backgroundWhy Join?, • Work on the cutting edge of mobile and location-based tech, • Gain diverse field experience across different transport modes