Account Representative - State Farm Agent Team Member
hace 24 días
Phoenix
Job DescriptionABOUT OUR AGENCY: I opened my agency two years ago and currently lead a close-knit team of four. From day one, Ive been intentional about building a culture thats supportive, fun, and flexiblewhere people genuinely enjoy coming to work. We believe in working hard while still making time to celebrate together, whether thats through casual team dinners or incentive travel for hitting agency goals. Im also committed to supporting work-life balance, especially for team members with kidsflexibility around school schedules and family events is part of how we do things here. Our office thrives on friendly competition, laughter, and collaboration. Its a relaxed environment where we push each other to grow while having fun along the way. If you're looking for a team that works with purpose and supports one another, this could be the perfect place to grow your career. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Aaron Kieselburg - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency