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As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do Enthusiastically educate guests about our menu and assemble orders as requested Keep the serving line, dining room, and restrooms clean and organized Follow recipes and procedures to maintain food quality and consistency Adhere to safety and sanitation procedures Restock stations and keep them clean and organized Ensure the overall cleanliness of the restaurant Deliver a delicious, unique, and memorable experience to each of our guests Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
At A Whole New World Academy of Hoboken, we are dedicated to providing a nurturing and inspiring environment where children can thrive socially, emotionally, and academically. Our team is passionate about early childhood education, and we are seeking an organized, dependable, and proactive Office Manager to support the daily operations of our center. Position Summary: The Office Manager is a key member of our administrative team, responsible for ensuring the smooth and efficient day-to-day operations of the school’s front office. This role requires strong organizational skills, attention to detail, and a warm, professional demeanor to interact with families, staff, and vendors. The ideal candidate will be comfortable in a fast-paced environment and have experience in early childhood or educational settings. Key Responsibilities: Serve as the first point of contact for families, staff, and visitors—answering phones, emails, and inquiries in a courteous and professional manner Manage student records, attendance, enrollment documents, and staff files, ensuring accuracy and compliance with state regulations Coordinate school communications including newsletters, reminders, emergency alerts, and parent notifications Support daily operations including staff scheduling, classroom coverage coordination, and supply ordering Assist with billing, tuition collection, and liaising with the school’s accounting/payroll personnel Maintain organized filing systems (paper and digital) for licensing, HR, and parent communications Ensure school compliance with local and state childcare licensing regulations and assist with inspections/audits Manage calendars and appointments for school leadership and help coordinate events, tours, and meetings Provide general administrative support to the Director and other school leadership Uphold the school’s mission, values, and policies in all communications and interactions Qualifications: Minimum 2–3 years of office administration or office management experience; experience in a childcare or educational setting preferred High school diploma required; Associate’s or Bachelor’s degree in Business Administration, Education, or related field preferred Strong computer proficiency (Microsoft Office, Google Workspace, email platforms, student management systems) Excellent written and verbal communication skills Detail-oriented with strong organizational and multitasking abilities Warm, friendly, and professional demeanor Ability to maintain confidentiality and handle sensitive information appropriately Knowledge of New Jersey childcare licensing requirements (preferred but not required)
Job Title: Human Resources Manager Location: Newark, NJ Department: Human Resources Reports To: General Manager / Director of Operations Employment Type: Full-Time Schedule: Evening and weekend availability may be required Job Summary: We are seeking an experienced and dynamic Human Resources Manager to oversee all HR operations for our fast-paced nightlife and entertainment venues. This role is responsible for recruiting, onboarding, employee relations, compliance, performance management, and ensuring a positive and professional workplace culture that aligns with the high-energy, guest-focused environment of nightlife operations. Key Responsibilities: Talent Acquisition & Onboarding • Lead recruitment efforts for all positions including bartenders, servers, security, DJs, hosts, and management staff, • Manage the full-cycle hiring process, including interviews, background checks, and job offers, • Develop and maintain an effective onboarding program for new hires Employee Relations & Culture • Act as a trusted point of contact for staff regarding workplace issues, conflict resolution, and policy clarification, • Foster a positive, inclusive, and respectful work culture in a nightlife setting, • Support team-building events and recognition programs to promote employee engagement Compliance & Policy Management • Ensure compliance with local, state, and federal labor laws and nightlife industry regulations (e.g. liquor laws, security licensing), • Maintain employee records, handle incident reports, and oversee disciplinary actions with discretion, • Develop, update, and enforce HR policies and procedures Training & Development • Coordinate training on topics such as responsible service of alcohol, workplace conduct, safety, and harassment prevention, • Support ongoing development for managers and team leads Payroll & Benefits Coordination • Liaise with payroll and benefits providers to ensure accurate and timely employee compensation and benefits administration, • Support scheduling software and timekeeping systems Risk & Safety Oversight • Partner with security and operations teams to promote workplace safety and incident reporting, • Support investigations and resolution of employee or guest incidents when necessary Qualifications: • Bachelor’s degree in Human Resources, Business, or a related field (preferred), • 3–5 years of HR management experience, preferably in hospitality, nightlife, or entertainment, • Strong understanding of HR laws and best practices, • Excellent interpersonal and conflict resolution skills, • Ability to thrive in a high-energy, fast-paced, late-night work environment, • Flexibility to work evenings, weekends, and holidays as needed Preferred Skills: • Bilingual (English/Spanish) a plus, • Experience with scheduling and HRIS systems, • Knowledge of nightlife operations, liquor licensing, or security staffing
Purpose of Position: This class of positions encompasses professional staff, supervisory, clinical and administrative work within a pharmacy department, with varying degrees of latitude for independent initiative and judgment. Health System Pharmacists adhere to Federal, State and local laws and other regulatory requirements regarding pharmacy and institutional practice. All personnel may be required to perform related work. Under administrative direction, with the widest latitude for the exercise of independent initiative and judgment, supervises a complex Pharmacy unit or multiple Pharmacy units and/or performs as a specialty clinical pharmacist in a highly-specialized field within a hospital, clinic or other health care setting. Examples of Typical Tasks: At a more responsible level, performs the duties of Assignment Level I: 1. Fills prescriptions and patient orders, resolves discrepancies in patient therapy, and follows-up on problems., 2. Utilizes clinical data in evaluating physician orders to ensure appropriate therapy., 3. Provides and documents drug information and patient counseling., 4. Documents interventions, adverse drug reactions (ADRs), and medication errors., 5. Directs and utilizes personnel including technicians, aides and clerical staff., 6. Assists in the monthly inspection of the patient care units and the Pharmacy., 7. Maintains adequate medication supply in individual work area., 8. Participates in Pharmacy staff in-services and meetings relating to Systemwide and/or health care setting programs., 9. Operates and troubleshoots automated dispensing systems, as needed., 10. Advises prescribers on alternatives for non-formulary drugs., 11. Utilizes Outpatient and Inpatient computerized systems to enter and access patient care information., 12. Coordinates and analyzes statistics and/or clinical data., 13. Participates in quality management and utilization review programs., 14. May coordinate the work of a small group to accomplish a project or assignment., 15. May participate in the preparation and review of policies and procedures., 16. May assist in the development, implementation and execution of Pharmacy staff training curriculum., 17. In the absence of the supervisor, may assist in the supervision of a Pharmacy unit or function. At a more responsible level, also performs the duties of Assignment Level II: 1. Supervises and/or coordinates the operation of a Pharmacy unit or major function., 2. Prepares departmental reports, including the performance of statistical analyses., 3. Develops and implements new processes to improve the operation of the Pharmacy and the quality of care provided., 4. Orients new staff members., 5. Monitors and evaluates staff performance and follows appropriate disciplinary proceedings, as necessary., 6. Prepares unit work schedule., 7. Ensures staff compliance with regulatory agency and health care setting rules and regulations., 8. Responsible for the maintenance of adequate quantities of medication and other supplies in the Pharmacy unit., 9. Evaluates new drugs released by the FDA in terms of efficacy, adverse effect profile, and cost; makes recommendations on additions and deletions to the health care setting’s drug formulary., 10. Manages the medication therapy of a group or unit of patients as part of an interdisciplinary team, and participates in rounds., 11. Coordinates the assessment of medication use., 12. Serves as a professional and technical resource for medical professionals in specialty area(s). In addition to performing the duties of Assignment Levels I and II at a more responsible level, the following are typical tasks performed at Assignment Level III: 1. Initiates and/or participates in research studies conducted in the specialty area; conducts drug administration aspects of drug research projects and prepares reports of findings., 2. Provides pharmaceutical education to professional staff at lectures, meetings or individually., 3. Coordinates the activities of other supervisors in integrating the functions and staff activity of multiple Pharmacy units. Minimum Qualifications For Level I: 1. Possession of a valid NY State license to practice pharmacy. For Level II: In addition to meeting the qualification requirements of the lower level: 1. Two years of post licensure experience; or, 2. Completion of a post graduate specialty residency or fellowship program; or, 3. Current Pharmacy Board Certification. For Level III: In addition to meeting the qualification requirements of the lower levels, an additional: 1. One year of post licensure supervisory experience or specialty clinical experience.
Full-time position, About 40 - 45 hours per week, Sunday through Thursday. Brooklyn, NY (travel required) If you meet the following criteria, we want to hear from you: License Requirements: Valid New York State Driver’s License with a clean D License and no points, along with either a green card or U.S. citizenship. Experience: Prior 24 ft. truck driving experience preferred. Spanish speaking is a plus. Skills: Ability to make wise decisions and possess a positive attitude. Location: Preferably living in Brooklyn and having access to a vehicle (as the warehouse is in Staten Island; company covers tolls and gas expenses). Knowledge: Familiarity with Queens, Brooklyn, Long Island, and New Jersey areas is a plus. To apply, please send us your resume. Note: Candidates living outside of Brooklyn without access to a vehicle please no need to apply.
The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $29.90 - $39.87 Pay rate outlined follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Team Members At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do Enthusiastically educate guests about our menu and assemble orders as requested Keep the serving line, dining room, and restrooms clean and organized Follow recipes and procedures to maintain food quality and consistency Adhere to safety and sanitation procedures Restock stations and keep them clean and organized Ensure the overall cleanliness of the restaurant Deliver a delicious, unique, and memorable experience to each of our guests Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server
Job Title: Licensed Pharmacist Location: 5th Avenue, Brooklyn, New York, NY Job Type: Full-Time Start Date: immediately Resume Contact About Us : We are a new independently owned pharmacy opening on 5th Avenue in Brooklyn. Our mission is to provide accessible, personalized, and community focused healthcare services. We are seeking a reliable and customer oriented Licensed Pharmacist to join our team and help us build strong lasting relationships with our local community. Requirements • Current and valid New York State Pharmacist license., • Proven experience in a retail or community pharmacy setting is preferred., • Strong attention to detail and accuracy., • Excellent communication and interpersonal skills., • Knowledge of pharmacy software systems (e.g., PrimeRX, PioneerRx, QS/1, or similar)., • Ability to work independently and handle a fast paced environment.
We are seeking a reliable and responsible Delivery Driver to join our team in Queens, NY. The ideal candidate will have a valid driver’s license, previous delivery experience, and strong knowledge of local routes and traffic patterns. Key Responsibilities: Safely operate company vehicles to deliver packages, products, or materials to customers across Queens and surrounding areas. Load and unload goods while ensuring items are handled with care. Plan efficient delivery routes using GPS and local knowledge. Verify orders before delivery and obtain customer signatures when required. Provide excellent customer service and maintain a professional attitude at all times. Follow all traffic laws, safety guidelines, and company policies. Perform routine vehicle checks and report any issues promptly. Requirements: Valid New York State driver’s license with a clean driving record. Previous delivery driving experience preferred. Ability to lift and carry packages. Familiarity with Queens neighborhoods and NYC traffic patterns. Strong time management and communication skills. Reliable, punctual, and customer focused. Benefits: Competitive pay. Flexible scheduling (full-time or part-time available). Opportunities for growth within the company. Supportive team environment.
Are you a driven, customer-focused individual looking to build a successful career in real estate? Our local Weichert® franchised company is seeking enthusiastic Real Estate Agents to join our dynamic team. Whether you're just starting or have years of experience, we provide the training, tools, and support to help you thrive in this exciting industry. Responsibilities: Assist clients in buying, selling, and renting properties Conduct property showings, open houses, and market analysis Build and maintain a robust client base through networking and lead generation Guide clients through the entire real estate process, from initial consultation to closing Utilize Weichert’s FREE state-of-the-art myWeichert CRM and marketing tools to manage leads and market properties effectively. FREE Training Stay up to date with local market trends, regulations, and best practices Qualifications High school diploma or GED Valid real estate license (or willingness to obtain one soon) Excellent communication and interpersonal skills Strong negotiation skills and the ability to close deals effectively Self-motivated, ambitious, and driven to succeed Ability to work independently and as part of a team Willingness to attend ongoing training and professional development sessions What We Offer Comprehensive FREE Training: Access to Weichert University, onboarding and coaching programs, and regular training sessions to ensure your success Cutting-Edge Technology: FREE Use of our myWeichert CRM, automated marketing tools, and lead generation systems Competitive Compensation: Attractive commission structures with performance-based incentives Supportive Environment: Join a collaborative office that fosters growth and success, with administrative support to help manage your workload Financial Growth Opportunities: A clear path to advance your business.
Professional development assistance Flexible schedule Full job description We are seeking a passionate motivated and dedicated Volleyball Coach to join our team at El Camino Athletics. The ideal candidate will have a strong background or desire in sports or coaching and a commitment to fostering a positive and engaging environment for junior athletes. This role involves working closely with students to develop their skills, enhance teamwork, and promote a love for the sport of volleyball. The Volleyball Coach will be responsible for coaching in the charter school athletic association games, leading practices 1x per week, and guiding athletes during competitions. Practice must be scheduled at least once a week and games will be scheduled once to twice a week. Duties Develop and implement effective training programs tailored to the skill levels of athletes. Conduct regular practices focusing on skill development, teamwork, and game strategies. Provide constructive feedback to athletes to help them improve their performance. Organize and supervise competitive events and tournaments. Foster a positive team culture that encourages sportsmanship and respect among players. Collaborate with other coaches and staff to ensure a cohesive athletic program. Monitor athletes' progress and maintain records of their development. Communicate effectively with students, parents, and school administration regarding team activities. Report to the Athletic Director and El Camino Program Leader. Maintain clear and consistent communication with players, parents, and school administration. Ensure adherence to all school policies, athletic department guidelines, league rules, and state athletic association regulations. Open to working late and weekend hours Prioritize the academic progress, physical health, and emotional well-being of all student-athletes. Serve as a positive role model and mentor. Qualifications The ideal candidate should possess the following skills and experience: Previous experience in sports coaching, strong knowledge of the game of volleyball Teaching experience or background in physical education is highly desirable. Familiarity with behavior management techniques to effectively guide student-athletes. Experience working with students in a character development setting Ability to motivated middle school students to compete A strong desire to grow in character and virtue Skills Experience using Google Drive Excellent communication verbal and written Open to feedback Ability to stand for extended periods of time CPR/First Aid certification (or willingness to obtain). Successful completion of background checks and other required clearances. El Camino El Camino, a Catholic faith formation program, helps children, their families, and their teachers to know, love, and serve Christ and His Church; develop the habits, dispositions, and beliefs that are indispensable to human flourishing and happiness; and live as disciples in this world and saints in the next. Our program is grounded in a robust, teacher- and child-friendly catechetical curriculum commissioned by Seton Education Partners, based on Saint John Paul II’s Catechism of the Catholic Church, and aligned to guidelines set forth by the United States Conference of Catholic Bishops. The El Camino Catechesis Curriculum received the imprimatur of Cardinal Dolan of the Archdiocese of New York in 2020 El Camino, including is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination. Job Types: Part-time, Seasonal Pay: $17.00 - $25.00 per hour Expected hours: 6 – 8 per week Benefits: Flexible schedule Professional development assistance Work Location: In person
I’m looking for a box truck driver with a very clean driving record over the past 10 years. Driver will making local pickup and drop offs in the tri-state area.
The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person