Front Desk Concierge
23 hours ago
Manhattan, New York
Endometriosis Surgical Practice
Are you an exceptional front desk concierge with a passion for providing top-tier customer service? At Endometriosis Surgery Specialists, offer patients the highest level of expertise and care. We are seeking a Full time Front Desk Concierge who can bring a sophisticated touch to every patient interaction while maintaining a smooth and efficient office environment.
Key Responsibilities:
Patient Check-In & Reception: Greet patients warmly, assist with completing intake forms, and ensure all insurance and personal information is accurate and up-to-date.
Schedule Coordination: Organize and manage appointments for the doctors and physician assistants, coordinating with patients to optimize their visit times and minimize wait times.
Organize Patient Charts & Medical Records: Maintain accurate and up-to-date patient files, ensuring all MRI results and diagnostic test reports are organized and easily accessible to the clinical team.
Medical Test Management: Coordinate and track the status of diagnostic tests, ensuring all relevant information is readily available for the healthcare providers.
Administrative Duties: Answer phone inquiries, assist with patient-related questions, and support the office with day-to-day operations.
Ideal Candidate:
Previous experience in a concierge or surgical practice customer service role.
Exceptional organizational skills and a keen eye for detail.
Professional, polished, and compassionate demeanor.
Experience in a medical setting is preferred.
Why Join Us?
A competitive salary and benefits package.
Opportunities for career growth in a leading medical practice.
If you have the skills to thrive in a high-end medical practice and are committed to providing world-class patient care, we’d love to hear from you.
