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  • Guest Experience Specialist
    Guest Experience Specialist
    22 hours ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level — we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels—including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization—responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement—someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed—ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard—and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Registered Nurse
    Registered Nurse
    5 days ago
    $40.2–$59.52 hourly
    Full-time
    Manhattan, New York

    The best thing about this role Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. About the department “Why Cobleskill Regional Hospital? Part of Bassett Healthcare Network, Cobleskill Regional Hospital (CRH) has been distinguished as a 2024 Top 20 Critical Access Hospital in the U.S. by the National Rural Health Association (NRHA)—a recognition of our commitment to high-quality, rural healthcare. Founded in 1956, Cobleskill Regional Hospital is a 25-bed acute inpatient, not-for-profit hospital accredited by The Joint Commission. CRH provides inpatient care for general medical conditions, an inpatient short-term rehabilitation unit, and more than 20 outpatient specialty services. Known for strong teamwork, close working relationships, and a supportive environment, it’s a great place to build foundational skills and experience the unique rewards of rural healthcare while serving Schoharie County and the surrounding region What you'll do The Registered Professional Nurse (RN), Acute Care in the Medical Inpatient Unit is accountable for the delivery of safe patient care utilizing the nursing process. The RN assesses, plans, delivers, coordinates, integrates, and evaluates nursing care related to patient’s needs. The RN contributes to the support of patients through interdisciplinary teamwork. • Registered Nurse I: The RN I status is only appropriate for a new nurse in the first year of practice, as support from others in incorporated into this role as an expectation. Therefore, all RN I’s are expected to complete the requirements of the Nurse Residency program and complete the application and credentialing process for successful advancement to RN II by 12-15 months after hire., • Salary Range: $39.01 - $58.51 per hour, • Registered Nurse II: The RN II status requires at least 1-year experience as a RN, if experience is not relevant, RN II must complete RN residency program., • Salary Range: $40.58 - $60.87 per hour, • Registered Nurse III: The RN II status requires 3 years’ experience as an RN. One year of that experience must be within a relevant practice area. The RN III must be able to function as a preceptor, and it is preferred that the applicant have previous experience as a charge/resource nurse., • Salary Range: $42.22 - $63.33 per hour, • Registered Nurse IV: the RN IV status requires 5 year’s RN experience. Applicants with an Associate’s Degree must have 3 out of the 5 years’ experience in a relevant practice area. Applicants with a Bachelor’s or Master’s degree must have 2 of the 5 years’ experience in the relevant practice area. RNIV’s must be able to perform as a preceptor and must have certification in area of practice required (this requirement is waived for candidates with BSN or MSN degree)., • Salary Range: $43.93 - $65.89 per hour Essential job functions include: • Provides nursing care and services to patients throughout the life span and in various settings consistent with educational preparation, • Collects, analyzes and records relevant patient health data accurately, with no more than 3-5 exceptions, as measured by random supervisory chart review and/or direct supervisory observation and co-worker feedback., • Analyzes assessment data to identify patient problems, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation., • Identifies expected outcomes individualized to the patient, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation, • Develops a plan of care that describes interventions to attain expected outcomes, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation, • Implements and records interventions appropriate to diagnosis or patient problem, with no more than 3-5 exceptions, as measured by random supervisory chart review and/or direct supervisory observation., • Evaluates the patient’s progress toward attainment of identified goals, with no more than 2-3 exceptions, as measured by random supervisory chart review and/or direct supervisory observation, • Adheres to approved, research-based practice standards, with no more than 2-3 exceptions, as measured by direct supervisory observation and random supervisory chart review, • Directs and supervises patient care provided by LPNs and support personnel 100% of the time according to department guidelines, as measured by co-worker feedback and managerial observation, • Demonstrates consideration of safety, effective utilization of equipment and materials, and cost in managing patient care, as measured by direct supervisory observation and co-worker feedback., • (RN I only) Enters accurate documentation (80-100%) of all patient care activities as measured by periodic random preceptor and supervisory chart review as per probationary appraisal schedule, • (RN I only) Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedures, 100% of the time, as observed by supervisor and POC staff, • (RN I only) Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures, 100% of the time, as observed by supervisor and POC staff., • Advocates for patients to ensure that care preserves and protects the patient’s autonomy, dignity and rights, • Delivers care in a non-judgmental and non-discriminatory manner that is sensitive to patient diversity, 100% of the time, as measured by no significant, substantiated patient or peer complaints received by the manager/supervisor, • Assures that patients have informed consent signed for indicated procedures, 100% of the time, as measured by random supervisory chart review, • Acts on behalf of patients in an ethical manner 100% of the time, as measured by co-worker and patient feedback and managerial observation, • Adheres to ANA Code of Ethics for Professional Nurses, • Acquires and maintains current knowledge and skills in his or her area of practice, • Provides proof of current licensure validation to supervisor. (To achieve excellence, one must do this in a proactive, timely manner prior to due date), • Completes required unit credentialing according to departmental policy by providing documented evidence of completion to supervisor, • (RN I only) Submits complete orientation checklist, • Provides to supervisor evidence of completion of all required training and competency validation. (To achieve excellence, one must take personal responsibility for this task and complete by the due date), • Participates in level appropriate number of hours of educational activity, according to pathway, related to job function annually and provides documented evidence of attendance or activity to supervisor., • Participates in nursing research, • Commits to an attitude of inquiry, research-based practice, and the advancement of nursing science as observed by managerial observation, • Helps to identify clinical problems requiring investigation as measured by co-worker feedback and managerial observation., • Assists in the collection of data within a structured format as measured by co-worker feedback and managerial observation., • Performs other duties as requested and observed by supervisor or manager. What we need from you Education: • 2 year / Associate Degree in Nursing, required or..., • Vocational / Technical Diploma Professional Nursing Program, required or..., • 4 year / Bachelor's Degree in Nursing, preferred All RN’s hired and do not currently hold a BSN will be expected to demonstrate enrollment in a bachelor’s prepared nursing program within 4 years of hire. BSN must be completed within 10 years. RN’s licensed on or before 12/19/17 are/remain exempt from this requirement. Experience: • New graduate or less than one year of experience as a Registered Nurse, required License/ Certification: • NYS licensure as Registered Nurse or valid interim permit, required, • BLS certification will be required within 6 months, • Other certifications may be needed based on department requirements Skills: • Clinical Skills, • Attention to Detail, • Multi-Tasking, • Advocacy, • Adaptability Physical Requirements: • Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects., • Occasional balancing, climbing, crouching, kneeling, lifting, pushing, pulling, reaching, • Frequent fit testing, • Constant typing, grasping, hearing, repetitive motion, seeing/ monitor/ computer use, standing, stooping, talking, visual acuity, walking Hazards: • Occasional radiation/radiant energy, • Frequent bodily fluids/bloodborne exposure Working Conditions: • Occasional noise, vibration, wet and/or humid, • Frequent odors Travel: • Occasional Travel - The job may require travel from time- to-time, but not on a regular basis Total Rewards Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include: • Paid time off, including company holidays, vacation, and sick time, • Medical, dental and vision insurance, • Life insurance and disability protection, • Retirement benefits including an employer match, • And more! Specific benefit offerings may vary by location and/or position. We are also offering a sign-on bonus for this position! The bonus amounts are based on the position type and are listed below. Additional details and eligibility requirements will be discussed during the interview process. Curr

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  • Guest Experience Specialist
    Guest Experience Specialist
    3 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • General Manager | New York City
    General Manager | New York City
    6 days ago
    Full-time
    New York

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading Add a Spark to the Ordinary... General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development. Who We're Looking For • Experience hiring, developing and managing hospitality teams, • Experience managing inventory and supply chain ordering, • Love for coffee and customer service, • Experience working in a unionized environment is a plus, • Strong knowledge of specialty coffee, espresso and equipment is a must, • Strong decision making and multi-taking skills, • Strong interpersonal communication skills What You'll Own • Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team., • Step in to cover scheduling gaps or time off in the store schedule, • Create and publish staff schedules according to state and local labor laws, • Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time, • Recruit super star talent in collaboration with the People Team, • Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed, • Ensure coffee accreditations are handled on time for new employees in line with company standards, • Work to maintain the very best team engagement scores, • Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team, • Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System, • Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products, • Ensure the safety, cleanliness and presentation of your location in line with company policies, • Maintain operational excellence achieving company standard scores and above via our auditing platform, • Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty, • Be a champion of your store's financial performance and peak business throughput, • Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision, • Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Requirements • 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands, • Full Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Benefits & Perks • $65,000 - $75,000 annual salary Blank Street, in good faith, believes that the posted salary range is accurate for this role in NYC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. • Bonus program, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers., • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Senior Accounting Manager
    Senior Accounting Manager
    6 days ago
    $130000–$150000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a Senior Accounting Manager to join its growing Finance team. Reporting to the Controller, this role will be helping to build the processes around core accounting operations while ensuring accuracy, efficiency, and consistency across all workflows. The Senior Accounting Manager will own critical components of the monthly close and key areas including revenue, COGS, A/R, A/P and general ledger activity. This is a highly hands-on role, ideal for someone who can seamlessly shift between high-level technical strategy and detailed execution in a fast paced, lean environment. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's hybrid work model and be in office three days a week. Job Responsibilities • Daily Accounting Operations, • Manage and execute core accounting activities including journal entries, account reconciliations, and general ledger maintenance, • A/P Management, • Oversee accounts payable processes, including invoice processing, vendor management, and payment runs, • A/R Management, • Manage accounts receivable, including billing, collections, and cash application, • Month-End Close, • Support and help drive the monthly close process, ensuring accuracy, completeness, and timeliness across all assigned areas, • Inventory & COGS Support, • Assist with inventory accounting, cost tracking, and reconciliation processes in partnership with the Controller and Operations, • Process Improvement, • Provide recommendations to the Controller to improve internal controls, automate manual workflows, and build out the accounting tech stack, • Reconciliations & Controls, • Prepare and maintain balance sheet reconciliations, • Support internal controls and documentation, • Participate in monthly balance sheet reviews with the Controller and CFO, • Audit Support, • Assist with audit preparation, documentation, and coordination with external auditors., • Cross-Functional Collaboration, • Work closely with FP&A, Operations, Supply Chain and other teams to ensure accurate data flow and financial reporting Job Requirements • Bachelor's degree in Accounting, Finance, or related field (CPA strongly preferred), • 5 to 8+ years of progressive accounting experience, • Experience in CPG, food & beverage, multi-unit retail, or manufacturing is a plus, • Strong experience with A/P, A/R, general ledger, and month-end close processes, • Hands-on experience with NetSuite or similar ERP systems, • Deep understanding of U.S. GAAP, inventory/accounting principle, multi-unit environments, • High attention to detail and strong organizational skills, • Startup DNA: comfortable with ambiguity. You don't wait for a manual; you write it, • Strong communication skills and ability to collaborate across teams, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $130,000 - 150,000 annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $130,000---$150,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • E-Commerce Assistant
    E-Commerce Assistant
    1 month ago
    $20–$22 hourly
    Full-time
    Westwood

    Job Opportunity: Experienced E-Commerce Pick & Pack Specialist Keystone Industries is seeking a results-driven Pick & Pack Specialist to manage and scale our online marketplace presence. Based in Westwood, NJ, we are looking for a professional who understands the nuances of the e-commerce ecosystem, from high-conversion listing strategies to maintaining top-rated seller status. The ideal candidate is a self-starter with a proven track record of driving revenue growth and navigating the technical backend of professional e-commerce operations. Key Responsibilities • Pick & Pack, • Inventory Control: Monitor stock levels and update listings to ensure accuracy across platforms., • Market Research: Conduct competitive price analysis and stay ahead of marketplace trends to ensure optimal margins., • Account Health: Monitor seller metrics, manage returns/resolutions, and ensure we maintain a "Top Rated Plus" standing., • Shipping & Logistics: Coordinate with our warehouse team to ensure timely fulfillment and accurate tracking., • Qualifications, • Experience: Minimum 1 years of professional experience assisting an e-commerce store, • Local: Ability to work on-site at our Westwood, NJ location., • Why Join Keystone Industries?, • Competitive compensation based on experience., • A professional, streamlined business environment., • Opportunity to play a key role in the digital expansion of an established company.

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  • Remote Client Manager / Account Partner (Flexible, Part-Time)
    Remote Client Manager / Account Partner (Flexible, Part-Time)
    1 month ago
    Part-time
    Manhattan, New York

    Remote Client Partner / Account Manager (Upwork-Focused Collaboration Opportunity) Location: United States (Required) Type: Freelance / Partnership (Long-Term Opportunity) Time Commitment: ~1 hour/day (flexible) Overview We are expanding a long-term collaboration model focused on Upwork-based client acquisition and project delivery, and we are looking for reliable individuals interested in building a sustainable side income through real client projects. This is not a traditional job, but a partnership-based opportunity where we operate internally as a small development team while externally presenting as a single independent freelancer on Upwork. Many clients prefer working with one point of contact, which helps streamline communication and improve project success. How the Partnership Works In this collaboration: • You will act as the client-facing partner and account manager on Upwork, • I will handle all technical development, delivery, and project execution This structure allows us to combine strong client communication with high-quality technical delivery. Your Responsibilities • Communicate with clients directly on Upwork, • Join meetings or calls when required, • Maintain professional client relationships, • Act as the primary point of contact for ongoing Upwork projects My Responsibilities • Sending proposals and responding to client messages on Upwork, • Managing technical discussions and planning, • Full-stack development and Shopify/eCommerce solutions, • System architecture and implementation, • Delivering projects on time and ensuring quality Compensation Structure • You will receive 30% of the monthly development revenue generated from Upwork projects, • All payments will be processed through your Upwork freelancer account, ensuring transparency and secure transactions Requirements • Based in the United States, • Valid U.S.-issued ID (required for Upwork verification and client trust), • Active or ability to create an Upwork account, • Reliable laptop and stable internet connection, • Strong communication and professionalism, • Consistent availability (light daily involvement), • Interest in building a long-term collaboration Note: Technical skills are not required, but are a plus. Why This Opportunity • Focused on real, paying clients through Upwork, • Flexible and low time commitment, • No technical work required, • Long-term income potential, • Opportunity to grow into a scalable collaboration model, • Long-Term Vision, • The goal is to build a strong presence on Upwork, maintain long-term client relationships, and create a consistent and scalable income stream for both partners., • How to Apply, • If this opportunity sounds interesting, please send a short message including: Your Upwork experience (if any) Your current availability A brief introduction about yourself We will review and follow up with the next steps. Let’s build a sustainable Upwork-based collaboration together.

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  • Sales Representative
    Sales Representative
    2 months ago
    $18–$20 hourly
    Full-time
    Jackson Heights, Queens

    Overview We are seeking a Bilingual (Spanish and English) dynamic and results-driven Sales Representative to join our team. This role offers an exciting opportunity to engage in outside sales, manage key accounts, and develop new business opportunities. The ideal candidate will possess strong negotiation skills, a passion for customer service, and experience in B2B sales. As a vital part of our sales force, you will be responsible for expanding our market presence through strategic territory management and lead generation efforts. This position provides a platform for career growth in sales management and business development within a collaborative and innovative environment. Responsibilities Drive outside sales initiatives by identifying and pursuing new business opportunities within assigned territories. Manage existing accounts to ensure customer satisfaction, retention, and upselling opportunities. Develop and implement territory management strategies to maximize market coverage and sales potential. Generate leads through cold calling, networking, and marketing campaigns; qualify prospects to ensure alignment with company offerings. Utilize CRM software to track customer interactions, manage pipelines, and analyze sales data for strategic planning. Negotiate contracts and pricing agreements with clients to close deals effectively while maintaining profitability. Collaborate with marketing teams on campaigns to support lead generation and brand awareness efforts. Provide exceptional customer service by addressing client inquiries promptly and professionally. Maintain detailed records of sales activities, customer feedback, and market trends to inform future strategies. Qualifications Proven experience in outside sales, B2B sales, or technical sales; experience in territory management or account management is highly desirable. Strong knowledge of CRM software or similar platforms. Excellent negotiation, communication, and interpersonal skills. Demonstrated ability in lead generation through cold calling, direct sales, or networking channels. Analytical skills to interpret sales data and market trends for strategic decision-making. Customer-focused mindset with a track record of building long-term client relationships. Self-motivated with a proactive approach to managing territory growth and achieving targets. Relevant experience in retail sales or marketing is a plus. Join our team as a Sales Representative and leverage your expertise to drive growth while enjoying a supportive environment that fosters professional development and success! Job Types: Full-time, Part-time, Contract Work Location: In person

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  • Sales and Marketing Professional
    Sales and Marketing Professional
    2 months ago
    Full-time
    Montclair

    We are seeking a dynamic and energetic Sales and Marketing Professional to join our team and drive our business growth forward. This role offers an exciting opportunity to leverage your expertise in outside sales, business development, and account management to expand our market presence. You will be at the forefront of building strong client relationships, generating leads, and delivering innovative solutions that meet customer needs. If you thrive in a fast-paced environment and are passionate about sales, marketing, and technology, this position is perfect for you! Duties Develop and execute strategic sales plans to target new business opportunities through B2B sales channels. Conduct territory management by identifying potential clients within assigned regions and cultivating relationships through cold calling, direct sales, and territory sales activities. Manage existing accounts by providing exceptional customer service, upselling products or services, and ensuring client satisfaction through effective account management. Lead generation efforts including prospecting, qualifying leads, and converting prospects into loyal customers using CRM software such as Salesforce. Deliver compelling product demos and technical sales presentations to showcase solutions tailored to client needs. Negotiate contracts and pricing agreements with clients to maximize revenue while maintaining strong professional relationships. Collaborate with marketing teams to develop campaigns that increase brand awareness and support sales initiatives. Track sales performance metrics, analyze data for insights, and adjust strategies accordingly to meet targets. Skills Proven experience in outside sales, B2B sales, or technology sales with a focus on territory management and lead generation. Strong management skills with the ability to oversee multiple accounts and territories simultaneously. Expertise in CRM software such as Salesforce for tracking customer interactions, managing pipelines, and analyzing sales data. Excellent negotiation skills combined with a customer-centric approach to foster long-term relationships. Proficiency in conducting product demos and technical sales presentations that clearly communicate value propositions. Ability to perform inside sales activities including cold calling, follow-ups, and customer outreach effectively. Strong analysis skills to interpret market trends, customer feedback, and sales performance metrics. Exceptional communication skills paired with a proactive attitude towards upselling and expanding existing accounts. Knowledge of retail sales environments is a plus but not required; enthusiasm for continuous learning is essential. Join us as a Sales and Marketing Professional where your energy fuels growth! Bring your passion for technology solutions, your knack for building relationships, and your drive for success — together we’ll achieve remarkable results! Pay: $18.00 - $25.00 per hour Benefits: Employee discount Expense account Paid time off Work Location: In person

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