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Location: Bushwick Type:Full Time Hybrid (In-Person and Remote) flexible schedule Salary: Competitive, based on skills, qualifications, and experience We are an installation and sculpture-based studio located in Bushwick, renowned for creating large-scale, multimedia projects for international exhibitions, museums, private clients, and galleries. We are seeking a detail-oriented and highly organized Project Manager to join our dynamic team. The ideal candidate is a self-motivated team player who thrives in a high-stress environment, excels at managing high-level clients and tight deadlines, and brings exceptional organizational skills with experience collaborating with diverse in-house and contracted teams. This hybrid role blends in-person and remote work, offering a flexible schedule averaging 30 hours per week. With strong advancement potential, this position is perfect for a proactive individual eager to support the studio’s creative vision and operational success. Roles and Responsibilities Administrative Primary Contact: Act as the main point of contact for the studio, managing all communications and inquiries. Communication Facilitation: Foster effective collaboration between the artist and studio fabricators. Studio Meetings: Lead weekly studio meetings, track actionable items, and provide regular progress reports. Record Maintenance: Develop and maintain detailed studio records, including vendor lists, artwork inventory, and supply requests. Timeline Development: Create project timelines, define deliverables, establish deadlines, and proactively address potential issues. Technical Proficiency: Leverage expertise in database and archive management using tools such as MacOS, Microsoft Office, Google Workspace, Asana, Airtable, Adobe Creative Suite, and ArtSystems. Freelancer Oversight: Manage time cards for freelancers. Budget Tracking: Oversee and track budgets for all projects. Financial Coordination: Handle invoicing and monitor accounts receivable. Qualifications Proven experience in an artist’s studio or contemporary art gallery. Demonstrated project management experience. Exceptional organizational skills and meticulous attention to detail. Proficiency in MacOS, Microsoft Office, Google Workspace, Asana, Airtable, Adobe Creative Suite, and ArtSystems. Outstanding written and verbal communication skills, with the ability to articulate ideas clearly and professionally. Ability to manage multiple projects, high-level clients, and tight deadlines effectively. Experience working with diverse in-house and contracted teams. We Offer Comprehensive Medical, Dental, and Vision insurance options. Hybrid work environment (in-person and remote). Paid Time Off: 3 weeks PTO + sick days + legal holidays. 401(k) retirement plan. Competitive salary + performance-based bonus. If you’re passionate about supporting a cutting-edge creative studio and have the skills to manage complex, large-scale projects, we’d love to hear from you!
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
About Us: All City Delivery has created a modern and technically advanced solution for same-day delivery. We offer honest and competitive pricing. Our current service area covers the five boroughs of NYC, with planned expansion to include Long Island, Northern NJ, Southern CT, and Westchester and Hudson Valley by the end of the year. Why Client's will choose All City Delivery ACD's competitive advantages. Reduce Fleet & Save Costs: Allow your customers to eliminate or reduce the need for vehicles and staff messengers. Your future customers will see significant savings on a reduction or elimination of salaries, insurance, maintenance, fuel, tolls, and parking expenses. Fully Automated & Trackable: Our delivery process is fully automated and 100% trackable, ensuring transparency and efficiency. Streamlined Order Entry: Save contact lists for a seamless order entry experience. The average order can be placed within 1 minute. The ACD solution allows tracking of deliveries by departments and by project/client codes. 24/7/365 Availability: We're always here for your clients, offering round-the-clock service every day of the year. No Hidden Fees: Our price is transparent, and our customers get a competitive price quote at the time of request, with no hidden charges. We also offer a pre-paid and volume discount. Single Messenger Control: The same messenger picks up and delivers the package, thus maintaining the chain of custody. Safer Delivery: Enjoy point-to-point delivery with no machine processing or depot stops. Customers have the option to purchase additional insurance up to $5000 per delivery. Better Proof of Delivery - Our Solution captures the name, signature and picture of the person we delivered to. · Eco-friendly: The ACD Delivery Solution is paperless and minimum (or no) packaging is required. No need to box it up. This saves the client money and time while helping the environment. Who needs same-day delivery? THE SHORT ANSWER - EVERYBODY! The traditional clients include Legal, Medical, Finance, Accounting and other professional industries. One overlooked market is companies with vehicles. The expense of owning and running vans and trucks is never ending. Most days, these vehicles are underutilized. ACD could be the perfect solution to supplement or replace the need for clients owning their vehicles. We have created a client calculator to help customers visually see the value of ACD. Retailers of every size have extreme pressure coming from the manufacturers and the web giants (Walmart, Target and of course Amazon). Having retailer utilize ACD's same day delivery services can provide these retailers a competitive edge. Sales Rep Opportunity We are seeking independent sales reps (commission only) with unlimited earning potential. Responsibilities: Territory Management: You will be assigned a specific territory where you will call, email, and possibly visit clients. Customer Base Development: Start with creating a customer base that generates 1,000 orders per month. o Without weekends, there are 20 workdays a month. o That is only 50 deliveries a day or 10 customers needing to deliver 5 packages a day. o Within a six-month ramp-up period, aim to increase this to 4,500 delivery orders per month. This is very doable for a hard and smart working professional sales rep. ·Requirements: o Must be in the NYC area. o Must have a computer with internet access and a cell phone. o Most importantly, you must have strong sales skills. Support Provided: o We will provide leads in your territory. o We will hire telemarketers and send emails to assist you. o We will provide printed and digital marketing tools to help you close. o We will provide clients with a discount code to assist you close. o We can have an experienced sales rep assist you with a client visit. o We will be providing you with a corporate email address, MS Office and a robust and powerful CRM solution to help you track leads and convert them to clients. Compensation: Our tiered commission structure is designed to be achievable. Our only goal is to make you successful. ACD will only succeed if you succeed. · Commissions start at 100 packages per month. · Compensation ranges from $1 to $4 per delivery order. Actions to take: Send us a list of your sales accomplishments (or resume) and a minimum of 2 profession references that are sales related. Please include a cover letter explaining why you would be the best candidate for ACD.
The Grants & Contracts Specialist provides technical assistance and guidance in the preparation, submission, processing, and management of research grants and contract proposals, awards, and agreements for researchers within the institution/department. Also, assures that the administration of sponsored programs related to research complies with federal, state and private agency rules and regulations. Duties and Responsibilities: 1. Assists with pre-award budget development, post-award monitoring, sub-contract management, and grant closeout procedures. 2. Acts as a liaison with departmental administrators, faculty, funding agencies (federal, state, local and non-profit organizations) the Grants & Contracts office and Sponsored Projects Accounting to review proposals prior to institutional endorsement. 3. Reviews grant and contract proposals for accuracy, completeness, and compliance with all applicable policies, procedures, and regulations. 4. Analyzes grant activity, monitors expenditures, and prepares customized financial projections for faculty and administrators. 5. Performs other related duties. 6. Requirements: 7. Bachelor’s degree in business administration or related field, or combination of education and equivalent relevant work experience 8. 2 years minimum experience (3 yrs. preferred) in grants and contracts management