Technical communication jobs in Yonkers, New York - Page 5Create job alerts

Job Description Job Title Business Development Specialist Department Reports To FLSA Status EEO Category Job Class Last Modified ??? B.D. Supervisor Exempt 07.21.25 Job Summary • We are seeking a motivated and dynamic Business Development Specialist to join our team. The Business Development Specialist will play a crucial role in driving sales growth by identifying new business opportunities, nurturing existing client relationships, and providing outstanding customer service. The ideal candidate is passionate about sales, possesses excellent communication skills, and thrives in a fast-paced environment. Essential Functions / General Accountabilities • Proactively identify and pursue new business opportunities through outbound prospecting efforts, including cold calling, email campaigns, and networking., • Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business., • Understand client needs and requirements to recommend appropriate products or solutions that meet their specific needs., • Provide product information, pricing, and quotes to clients in a timely and accurate manner., • Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives., • Utilize CRM software to track sales activities, update customer information, and generate reports on sales performance., • Stay up-to-date on industry trends, market developments, and competitor activities to identify new sales opportunities., • Assist customers by sharing product knowledge and technical expertise., • Participate in training, gaining product knowledge to create value for the end-use market., • Work closely with other departments, such as marketing, customer service, regulatory, and logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment. Job Qualifications • Bachelor's degree in Business Administration, Sales, Marketing, Biology, Chemistry, Food Science, or related field preferred., • Proven track record of success in inside sales, business development, or a similar role, with a strong understanding of sales techniques and strategies., • Excellent communication skills, both verbal and written, with the ability to articulate product features and benefits effectively., • Strong negotiation and persuasion skills, with the ability to close sales and overcome objections., • Highly motivated self-starter with a results-oriented mindset and the ability to work independently., • Proficiency in CRM software and Microsoft Office Suite., • Ability to multitask, prioritize responsibilities, and manage time effectively in a deadline-driven environment., • Experience in the distribution industry or knowledge of relevant products/services is a plus. Location • Remote – East Coast is ideal, but not mandatory Work Environment • Standard office setting Physical Requirements • Sitting and/or alternating sitting and standing at will., • Keyboarding. Entering text or data into a computer utilizing a traditional keyboard., • Speaking. Expressing or exchanging ideas utilizing the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly., • Hearing Requirements. The ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.), • Near Visual Acuity. Clarity of vision at approximately 20 inches or less (i.e., use of computers). *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job Description We are looking for individuals with a passion for technology and the desire to work in a team environment with many talented technology professionals. Network Doctor is an IT managed services firm where company culture and teamwork is a part of our DNA. Successful interns will develop a tremendous amount of real-life experience in network administration, technology solutions, client communications, and business automation. Our firm provides IT support for businesses in the NY-metro area, working with hundreds of businesses across a diverse range of industries. Internships typically run +/-6 months. Employment opportunities may ensue depending on your success in the position and employment availability at the end of the internship period. The candidate should be a motivated individual looking to work in a fun, young and fast-paced atmosphere. Responsibilities will be diverse and require personal judgment. The team member would work from our Englewood Cliffs, NJ office daily and when needed travel onsite to our clients. This job absolutely requires the following - do not apply if you don't have: • Great communication skills (written and verbal), • Must be organized and detail oriented, • Team player and friendly, • Dependable and responsible, • Ability to manage multiple tasks and prioritize effectively, • Proactive learner with a passion for technology and a desire to develop their skills in a real-world setting, • Basic understanding of computer hardware, software, and networking., • Server and networking experience - i.e. Windows server, routers, switches, and WIFI devices, • Technical certifications, • Background in technology and a level of personal interest, • Customer service experienceCompany DescriptionNetwork Doctor is an IT managed services firm where company culture and teamwork are essential. We provide IT support to hundreds of SMB companies in the NY-metro and Missouri areas, across a diverse range of industries including finance, healthcare, real estate, non-profit, and more. Our focus is on creating and maintaining a comfortable, collaborative, and inclusive environment where everyone has a voice and all suggestions are considered when delivered respectfully. This ideology is at the core of who we are and strive to be. We are looking to hire individuals passionate about working in a team environment alongside talented technology and administrative professionalsNetwork Doctor is an IT managed services firm where company culture and teamwork are essential. We provide IT support to hundreds of SMB companies in the NY-metro and Missouri areas, across a diverse range of industries including finance, healthcare, real estate, non-profit, and more.\r\n\r\nOur focus is on creating and maintaining a comfortable, collaborative, and inclusive environment where everyone has a voice and all suggestions are considered when delivered respectfully. This ideology is at the core of who we are and strive to be. We are looking to hire individuals passionate about working in a team environment alongside talented technology and administrative professionals

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Yonkers, NY

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Title: Help Desk TechnicianLocation: New Jersey Office Summary:Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. – 4:30 p.m. Duties/responsibilities: • Providing hardware and software technical assistance to the Firm’s users., • Troubleshooting, support and provide general assistance to senior technical staff., • Setup video conferences to other Firm offices as well as outside entities as requested., • Maintain inventory of Firm technical equipment and supplies., • Rely on instructions and pre-established guidelines to perform the functions of the job., • Excellent written and verbal communication skills., • Strong documentation discipline and experience with a ticket management system (Solarwinds), • Ability to work effectively, both independently and in a collaborative team environment; must be self-motivated and self-driven., • Provide, on a rotating basis, after hours on-call coverage for end user support. Requirements:, • Experience with Microsoft Windows 10 desktop environment., • Computer desktop and laptop hardware repair and knowledge, Microsoft Office 2016 with particularly strong working knowledge of Outlook, Word, iManage, Smartphones and all mobile devices., • Legal specific software such iManage, Worksite, Workshare, etc. preferred., • Strong interpersonal skills as well as good aptitude to learn new tasks quickly., • Law firm or professional service firm background a plus.

Job DescriptionCompany Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website for more information: Job Description Position Purpose: Responsible for assisting in the compilation, review, and analyses of all accounting (including supporting documentation and initial preparation of journals necessary for monthly closing process) for Regulated Water. Provide support for accounting, financial reporting, and/or contract billing, and other ad hoc requirements. Ensures best practices are used and integrity in the accounting processes. Primary Duties/Responsibilities: • Assist in the accounting, reporting and rate case support of assigned functional financial line items for all Veolia regulated business units including but not limited to the preparation, analysis and review of income statements, balance sheets, cash flow statements, and various other accounting or rate case statements., • Establish, evaluate, and continually update process, practice, and policy documentation relating to general accounting, and working capital transactions., • Assist in the analyses of financial statement results and the preparation of performance actual to actuals variance analysis/explanations on P/L & B/S accounts according to company policy and practices., • Assist in ensuring the accuracy of financial statements and technical compliance to US GAAP, internal controls, and company policy., • Support the month end and year end closing activities., • Perform key account analysis and/or prepare account reconciliations., • Interact with internal and external auditors on an as-needed basis., • Collect, build and analyze data sets, and business process data for robotic process automation and validation, • Apply analytical skills to the development and enhancement of business automations that drive optimization, • This is a hybrid role located in our Paramus, NJ office.Qualifications Education/Experience/Background: • Bachelor's Degree in Accounting required or work equivalent if degree is in Business Administration., • CPA or CPA candidate a plus., • Professional or post graduate degree, a plus., • Minimum of one year of public accounting experience desirable., • Corporate and/or multi-subsidiary experience preferred., • Experience in shared service environment preferred., • Experience in utility industry, a plus., • Experience in data visualization and system implementation, a plus., • Have the mindset of process improvements., • Excellent communication skills, both written and oral., • Strong quantitative, analytical, systemic and problem solving skills., • Knowledge of Generally Accepted Accounting Principles (GAAP)., • Knowledge of regulated utilities accounting and ASC 980 is highly desirable., • Knowledge of Microsoft Office products, including pivot and look-up table functionalities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job: • The employee is regularly required to talk or hear., • The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell., • The employee must frequently lift and/or move up to 25 pounds., • Specific vision abilities required by this job include close vision and distance vision. Additional Information Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. • Salary:$75000 to $95000 Per Year., • Annual Performance Bonus: Eligible for up to 5%, • Sick leave: 56 hours, • Observed Holidays: 11 days Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description Job Title: Senior HR Office Administrator Location: New Rochelle, NY Job Type: Full time Work schedule: Normal business hours Monday-Friday Pay Rate: $28 per hour Job Description: We are seeking a highly organized and experienced Senior Office Administrator to manage and streamline day-to-day operations at our office. This position requires strong technical proficiency—particularly with Microsoft 365—and a proven background in office management, finance administration, HR support, and internal coordination. The ideal candidate is proactive, detail-oriented, and an excellent communicator with a solid understanding of both administrative workflows and IT systems. Key Responsibilities • Oversee and coordinate daily office operations to ensure organizational efficiency and effectiveness., • Maintain and implement office policies and procedures; document and log all key functions., • Manage procurement, office supplies, equipment, and inventory., • Administer accounts payable (AP) and accounts receivable (AR) for Base One programs., • Perform HR functions including onboarding, offboarding, performance tracking, and benefits administration., • Manage payroll tasks: collect and review timesheets, process payroll through Paychex, and perform reconciliation., • Handle contract management including tracking of purchase orders (POs), RFPs, bids, and vendor agreements., • Act as the primary liaison for internal and external communications., • Support Senior Directors with administrative tasks and calendar coordination., • Supervise and train administrative staff as needed., • Associate’s degree in Business Administration, Human Resources, Information Technology, or related field., • Proficiency in Microsoft 365 tools including Outlook, Excel, SharePoint, Teams, and OneDrive., • Hands-on experience with QuickBooks for AP/AR., • Familiarity with IT desktop support systems and general troubleshooting., • Strong multitasking, time management, and organizational abilities., • Excellent verbal and written communication skills., • Ability to work independently and collaboratively in a fast-paced environment., • High attention to detail with strong problem-solving skills.

Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC’s, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities • Desktop Support, including travel to Company’s 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region., • Install, configure and maintain computer hardware, including but not limited to PC’s/workstations/ laptops, phones, video and sound., • Assist with wiring., • End user support, including phone and on-site support for hardware and software issues., • Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software., • Support and corporate telephone infrastructure, including voicemail system and telephone devices., • Install/upgrade desktop/ laptop software., • Apply fixes/patches to software., • Install/replace computer hardware., • Support backups., • Bachelor’s Degree in Computer Science or related field., • Basic knowledge of Google Suite., • Fluency with Microsoft Operating Systems and Microsoft Office products required., • Valid driver license., • Reliable transportation to travel to Company’s 15 locations., • Experience in troubleshooting desktop applications., • Strong oral and written communication skills., • Experience with Windows OS, TCP/IP, and networks., • Some understanding of Mac/Apple hardware, apps and OS., • Ability to comfortably interact with all levels of management., • Ability to support and communicate with end-users at various levels of tech proficiency., • This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills., • This position requires a pleasant demeanor and a friendly, helpful attitude. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime’s group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees’ gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly. Powered by JazzHR LRpQ3oPTY1

Job Description Position Overview: We are seeking a detail-oriented, tech-savvy professional to join our team as an Operations & Administrative Support Specialist. In this role, you will be essential to the efficiency of our day-to-day operations—providing support to our Training Director, Managing Directors, and in-house specialists. Your responsibilities will include managing calendars, organizing data, and assisting with design, compliance, and focused initiatives to help ensure our team’s continued success. Why You’ll Love This Role: • Growth-Oriented: We invest in your development—equipping you with tools, training, and opportunities to advance your career., • Collaborative Team Culture: Join a supportive environment where everyone—from executives to support staff—works together to deliver exceptional client experiences., • Real Impact: Be the backbone of seamless operations that allow our financial professionals to focus on serving clients and driving growth. Salary: $45,000–$55,000 per year, plus performance-based bonus Benefits: Medical, Dental, Vision, 401(k), and Vacation Days (based on seniority) Location: 411 Hackensack Ave, Hackensack, NJ (In person) About WealthBridge Financial Group: WealthBridge is widely respected for delivering exceptional resources and solutions in advanced planning, digital marketing, premium financing, and CPA partnerships. We believe in empowering our employees to learn quickly, grow continuously, and make a meaningful impact. WealthBridge Financial Group is an equal opportunity employer, committed to creating a diverse, inclusive workplace where everyone belongs. Compensation: $45,000 - $55,000 yearly Responsibilities: • Manage scheduling and calendars, including client appointments and internal meetings, • Accurately handle data entry, recordkeeping, and administrative documentation, • Assist with office operations such as file organization and training tracking, • Support daily workflows using CRM systems, advanced planning tools, new business management platforms, and other internal systems, • Draft and prepare correspondence, reports, and digital communications Technical Skills • Proficiency in Excel and MS Office (Word, Outlook, PowerPoint), • Familiarity with AI tools (e.g., automation, analytics tools, CRM platforms), • Computer literacy (data entry, digital documentation), • Basic understanding of scheduling and calendar tools, • Comfortable learning new software quickly Soft Skills & Attributes • Strong organization and multitasking skills, • Excellent time management and prioritization, • Clear written and verbal communication, • Adaptable and detail-oriented mindset, • Collaborative, proactive, and client-focusedAbout Company Our mission is clear: To Do Good in our communities and for the families we serve. For over 175 years, we have been committed to keeping our promises, providing families with financial stability through life’s ups and downs. Our products help individuals plan for the future with confidence. You’ll have access to comprehensive support, training, and resources to establish and grow your practice. We provide the tools needed to develop client relationships, navigate the industry, and offer tailored financial solutions. We are looking for driven professionals who are eager to build a career in financial services while helping clients achieve their financial goals. If you’re looking for a role with structured support and professional growth opportunities, we’d love to connect with you.

Job Description Lead HVAC Installer – Residential Yost & Campbell – Serving Connecticut About Us: Yost & Campbell has been a trusted name in heating and cooling since 1939, known for delivering top-tier residential HVAC services with a focus on integrity, craftsmanship, and customer satisfaction. As we continue to grow into new markets, we’re looking for skilled professionals who are ready to lead and make an impact. Position Overview: We’re hiring a Lead HVAC Installer to oversee and execute the installation of residential heating and cooling systems throughout Connecticut. This role requires technical expertise, strong leadership, and a valid Connecticut HVAC license. You’ll be responsible for ensuring jobs are completed safely, efficiently, and up to code, all while delivering excellent customer service. Key Responsibilities: * Lead residential HVAC system installations from start to finish, including furnaces, air conditioners, heat pumps, ductless systems, and more * Interpret blueprints, specifications, and job requirements * Supervise and mentor installation apprentices or helpers on job sites * Ensure compliance with local codes, manufacturer specifications, and safety regulations * Coordinate with office and warehouse teams for equipment, materials, and scheduling * Maintain accurate job documentation and communicate progress with homeowners and supervisors * Represent Yost & Campbell with professionalism and a customer-first mindset Requirements: * Valid S-1 or S-2 license (Connecticut HVAC License) * 5+ years of HVAC installation experience, with at least 1–2 years in a lead role * Strong knowledge of residential systems, including ducted and ductless technologies * Ability to read and interpret technical documents, wiring diagrams, and schematics * Excellent problem-solving, communication, and time management skills * Valid driver’s license and clean driving record * Ability to lift 50+ lbs, work in crawlspaces, attics, and on ladders Preferred Qualifications: * EPA 608 Universal Certification * Experience working with high-efficiency, ductless, and zone systems What We Offer: * Competitive pay based on experience - starting at $25/HR * Health, dental, and vision insurance * Paid vacation and holidays * 401(k) with company match * Company vehicle and gas card * Paid training and licensing support * Opportunities for advancement in a growing, supportive team environment Ready to Lead With Us? If you’re a licensed HVAC professional looking to take the next step in your career, we’d love to talk. Join Yost & Campbell and be part of a company that values quality, integrity, and long-term success—for both our customers and our team. Apply today and take the lead on a new chapter with Yost & Campbell.

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job DescriptionCompany Description On-site 1 yr contract Pay Rate: $32/hr We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Job Description Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: • Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments., • Troubleshoot and resolve incidents related to Microsoft Active Directory (user accounts, group policies, OUs, permissions, login issues, etc.)., • Support Office suite (Outlook, Excel, Word, PowerPoint) and enterprise collaboration tools., • Handle escalations from Tier 1 support and work closely with Tier 3 and infrastructure teams for advanced issue resolution., • Perform user onboarding/offboarding and manage access rights through AD and other systems., • Provide on-site & off-hour VIP Support for Executives and other urgent cases., • Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc.)., • Assist with software deployment, patching, and system updates., • Identify recurring issues and recommend long-term solutions or process improvements., • Ensure compliance with IT security policies and procedures.Qualifications Required Experience: • Bachelor’s degree in Information Technology, Computer Science, or a related field., • 5+ years of hands-on experience in an IT support role in an enterprise environment., • Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP)., • Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications., • Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc.)., • Strong problem-solving and communication skills, both written and verbal., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred., • VDI support experience is a plus., • MacOS support experience is a plus., • Experience in IT service desk environments supporting 500+ end users., • Exposure to basic scripting (PowerShell) for automation tasks., • Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy)., • Experience with Enterprise Mobility Management (or Mobile Device Management)., • Experience with WDS (Windows Distribution Services)., • Experience with disk imaging/cloning tools. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJoin LaundryLux IT Support Specialist What we are looking for: The IT Support Specialist provides day-to-day Tier 1 and Tier 2 technical support with opportunities to lead and contribute to internal IT projects and companywide implementations. You will be responsible for resolving technical issues, supporting infrastructure, improving business processes, and ensuring smooth deployment of systems across teams. This is an ideal role for someone who thrives in a hands-on, fast-paced environment and is looking to grow their skills across support, networking, server management, and project execution. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: • Health benefits package including medical, dental & vision plans, • Life Insurance, • 401(k) with company matching, • Paid Time Off, • Paid Holidays, • Profit Sharing, • Employee Referral Program, • Mentorship Program, • Company Sponsored Training, • Monitor and resolve IT helpdesk tickets for hardware, software, and user issues., • Perform installation, configuration, and troubleshooting of devices, software, and networking equipment., • Manage user onboarding and offboarding (Active Directory / Azure / O365, etc), • Support printers, monitors, docking stations, IP phones, mobile devices, and remote connectivity tools., • Maintain antivirus protection, inventory systems, and enforce IT policies., • Administer and maintain physical and virtual servers (VMware), including backups and recovery planning., • Participate in companywide software and hardware implementations (onsite & remote), • Work with stakeholders to gather business requirements and improve operational efficiency., • Contribute to documentation using SDLC methodologies., • Assist in designing project plans, timelines, and ensure timely task completion., • Deliver end-user training for new systems and workflows., • Support LAN/WAN networks, routers, switches, firewalls (Sophos, Ubiquiti), • Administer Office 365, Azure/Entra, Active Directory, RingCentral VoIP, • Evaluate hardware/software needs and assist with procurement., • Maintain and update IT policy/procedure documentation., • Travel occasionally to remote offices across North America for implementations and support.What you should have:, • Strong troubleshooting skills and ability to work independently., • Excellent verbal and written communication, with a customer-first mindset, • Effective at documenting procedures and translating technical language for end-users., • Microsoft 365 and Azure Administration, • Active Directory / Entra ID, • Sophos Ecosystem (Endpoint & Firewall), • Ubiquiti Networking (LAN/WAN/TCP-IP), • VMware (Virtual Server Environments), • RingCentral VoIP, • DUO, Barracuda, CrowdStrike antivirus and endpoint protectionEducation and Experience:, • Bachelor’s degree or equivalent work experience in IT or related field, • 2+ years’ experience in an IT support or sysadmin role, • IT certifications (CompTIA, MCSA, Azure, Network+) a plus, • Experience with ticketing systems (e.g., Jira, Zoho, ServiceNow) a plus, • Prior project coordination or implementation experience a plus, • Familiarity with SDLC documentation and structured IT processes a plus Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.