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Title: Salesforce Business Analyst (On-site) || Location: Tallahassee, FL || Duration: Full-Time Required Skills and Experience • Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)., • 3+ years of experience as a Business Analyst with at least 2+ years supporting Salesforce implementations., • Strong understanding of Salesforce CRM and business processes., • Experience writing user stories, acceptance criteria, and functional documentation., • Familiarity with Agile/Scrum and Waterfall methodologies., • Proficiency with tools such as Jira, Confluence, Azure DevOps, or similar., • Excellent analytical, communication, and stakeholder management skills. Preferred Skills and Experience • Salesforce certifications (e.g., Salesforce Business Analyst, Administrator)., • Experience with Public Sector / Government Salesforce projects., • Knowledge of integrations, APIs, and data migration concepts., • Experience supporting compliance, audit, or regulatory environments., • Handson exposure to reports, dashboards, and basic Salesforce configuration. Primary Responsibilities • Engage with business stakeholders to understand business processes, pain points, and objectives., • Conduct workshops, interviews, and discovery sessions to gather functional and nonfunctional requirements., • Analyze currentstate and futurestate processes; identify gaps and improvement opportunities., • Translate business needs into detailed user stories, functional specifications, and acceptance criteria., • Work closely with Salesforce Architects, Developers, and Product Owners to ensure requirements are clearly understood and technically feasible., • Support configuration and customization of Salesforce solutions including Sales Cloud, Service Cloud, Experience Cloud, and Public Sector Solutions., • Assist with data mapping, migration planning, and integration requirements., • Ensure Salesforce solutions align with best practices, security standards, and scalability requirements., • Participate in Agile ceremonies including sprint planning, backlog grooming, reviews, and retrospectives., • Maintain requirement traceability from discovery through deployment., • Create and maintain documentation such as BRDs, process flows, use cases, and test scenarios., • Support User Acceptance Testing (UAT) by developing test scripts, validating results, and tracking defects., • Act as the primary point of contact for business stakeholders regarding Salesforce requirements., • Facilitate clear communication between technical and nontechnical teams., • Provide status updates, clarify scope, and manage requirement changes throughout the project lifecycle. If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity! Why Kyra? Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA. Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won numerous other awards including the coveted INC magazine as one of America s Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Background & References Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background checks will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.

Job DescriptionBusiness Analyst (Advanced) Location: Tallahassee, Florida Duration: 1-Month Contract (Possible Extension) Work Type: Contract Position Overview We are seeking an experienced Business Analyst (Advanced) to support technical analysis and product delivery initiatives related to the AASHTOWare product suite. This role will serve as a critical liaison between business stakeholders and technical product teams, helping to align business objectives with technical solutions and implementation strategies. The ideal candidate will possess strong experience in IT product delivery, technical analysis, system integrations, business process documentation, and enterprise solution planning within complex government or enterprise environments. Key Responsibilities • Provide technical analysis and support for the AASHTOWare product suite, • Document current-state business processes and system interactions, • Gather, analyze, and translate business requirements into technical specifications, • Prepare impact assessments, technical recommendations, and solution responses, • Analyze existing customizations for compatibility with SaaS migration strategies, • Collaborate with product teams on upgrades, enhancements, integrations, and implementations, • Serve as liaison between business offices and technical/product teams, • Support software product delivery through planning, implementation, testing, and stabilization, • Coordinate release schedules, product roadmaps, and enhancement priorities, • Facilitate communication between business users, developers, enterprise architects, and stakeholders, • Assist with prototyping, testing, validation, and post-deployment support activities, • Translate business requirements into actionable development tasks and acceptance criteria, • Monitor project progress and support delivery milestonesRequired Qualifications, • Bachelor’s or Master’s Degree in:, • Business Administration, • Information Systems, • Information Technology, • Related field (Equivalent experience may substitute for education requirements.) • Minimum 5 years of experience in:, • IT product development, • Engineering, • Project delivery, • Technical business analysis, • Experience leading cross-functional teams in complex technology or government environments, • Strong experience with software/system integration activities, • Proficiency with Microsoft Office Suite:, • Excel, • Word, • PowerPointPreferred Qualifications, • Experience with AASHTOWare configuration, implementation, or integrations, • Familiarity with Agile, Scrum, and iterative delivery methodologies, • Experience with backlog grooming and sprint planning, • Knowledge of Florida IT governance standards and administrative codes, • Experience with:, • SharePoint 365, • ServiceNow, • Microsoft Power BI, • Microsoft DevOps, • SmartDraw, • MS VisioTechnical Skills & Knowledge AreasProduct & Program Delivery, • Software development lifecycle (SDLC), • Product release management, • Roadmap planning and maintenance, • Product performance monitoring, • Cross-team dependency coordination, • Functional and technical documentationBusiness & Technical Analysis, • Business process analysis and modeling, • As-is/to-be documentation, • System analysis and solution design, • Technical feasibility analysis, • Agile, Scrum, and Waterfall methodologies, • Enterprise architecture alignment, • Compliance and accessibility standardsTools & Technologies, • Microsoft Office Suite, • SharePoint, • Teams, • Power BI, • DevOps, • ServiceNow, • SmartDraw, • VisioSoft Skills, • Strong written and verbal communication skills, • Customer-focused mindset, • Leadership and collaboration abilities, • Strong analytical and problem-solving skills, • Organizational and prioritization skills, • Ability to adapt in fast-paced environments, • Ability to work independently with minimal supervision, • Team-building and stakeholder engagement capabilitiesPreferred Experience, • Government agency environments, • Enterprise IT modernization initiatives, • SaaS migration projects, • Product implementation and upgrade coordination, • Quality assurance and testing support For more details reach at resumes@navitassols.com

Job DescriptionJob details: Client: State of Florida Department: Department of Agriculture and Consumer Services Job title: Microsoft Dynamics 365 Business Analyst Location: Tallahassee, FL Working Model: Onsite. Duration: 24+ months (long term) Interview: MS Teams/In-person Objective: • The Florida Department of Agriculture and Consumer Services (FDACS or Department) seeks to establish a contractual services agreement with a qualified State Term Contract vendor to provide information technology services through the following full-time staff position: Business Analyst (Advanced)., • This individual will work with the Office of Agriculture Technology Services (OATS) and other FDACS staff to support the Technology Transformation initiative and be focused on delivering Microsoft Dynamics 365 Case Management solutions using Agile Feature Driven Design and Scrum frameworks., • The Business Analyst will elicit and gather requirements from business users, document user stories and acceptance criteria in Azure DevOps, and collaborate with technical teams to ensure successful delivery of solutions. Background: • The Department requires business analysis services to support software projects implementing Microsoft Dynamics 365 Case Management solutions., • The Business Analyst will play a key role in bridging business stakeholders and technical teams, ensuring requirements are clearly defined and aligned with project objectives., • The role involves working within Agile frameworks (Feature Driven Design and Scrum) and leveraging Azure DevOps for tracking user stories and acceptance criteria. The Contractor will provide an experienced Business Analyst to: • Elicit, analyze, and document business requirements clearly., • Facilitate workshops and meetings with stakeholders to gather requirements and validate solutions., • Use of tools like UML, BPMN, and process flow diagrams for modeling., • Develop user stories, acceptance criteria, and maintain traceability in Azure DevOps., • Support testing activities by creating user acceptance test cases and coordinating UAT., • Collaborate with technical teams to translate business needs into actionable solutions and oversee testing and rollout., • Work within Agile frameworks (Feature Driven Design and Scrum) to deliver iterative solutions., • Provide guidance on best practices for business analysis and process improvement., • The Contractor, through its selected candidate, must perform all tasks and complete the deliverables identified in this Statement of Work (SOW). The Business Analyst will be responsible for the following tasks: • Conduct thorough analysis of business processes, systems, and requirements to identify areas for improvement., • Collaborate with stakeholders to gather, document, and validate business requirements., • Develop business cases and feasibility studies to support project proposals and decision-making., • Create detailed functional specifications and user stories for development teams., • Develop user stories, acceptance criteria, and maintain traceability in Azure DevOps., • Facilitate workshops and meetings to drive consensus and clarify requirements., • Provide guidance and oversight during the development and testing phases to ensure alignment with business goals., • Conduct gap analysis and impact assessment for system changes and enhancements., • Support management activities, including training, communication, and user adoption strategies., • Develop and maintain comprehensive documentation, including process flows, data models, and business rules., • Perform quality assurance and validation to ensure solutions meet business needs and comply with standards., • Provide ongoing support and expertise for business users, addressing issues and identifying opportunities for continuous improvement., • Coach, mentor, and train OATS team members and other FDACS staff., • Create and maintain technical documentation and Standard Operating Procedures (SOPs)., • Attend and participate in project meetings and provide regular status updates., • Submit weekly project reports and time sheets. Qualification requirements for candidate: To accomplish the work outlined above, FDACS requires an experienced Business Analyst with the following skills and experiences listed below. This list is not exhaustive; nor are all skills required. Technical Skills, written and verbal communication, and experiences will be the basis for evaluation of responses to the RFQ. Minimum Qualifications • 5+ years of experience as a Business Analyst on technology modernization projects., • Experience analyzing workflows, identify inefficiencies, and recommend improvements to support strategic goals., • Experience with Microsoft Dynamics 365 Case Management solutions., • Experience as an IT Business Analyst for software development projects., • Proficiency in eliciting requirements, documenting user stories, and defining acceptance criteria., • Hands-on experience using Azure DevOps or GitHub for backlog management and tracking., • Experience developing and executing user acceptance test cases., • Strong knowledge of Agile methodologies, including Scrum and Feature Driven Design., • Excellent written and verbal communication skills., • Experience utilizing BI tools (Power BI, Tableau) to provide insights and support decision-making. Preferred Experience Preferred experience for a senior business analyst: • Extensive experience in business process modeling and improvement., • Proven track record of leading cross-functional teams and managing large-scale projects., • Deep understanding of data analysis techniques and tools., • Strong strategic thinking and problem-solving abilities., • High proficiency in stakeholder management and communication., • Experience with cloud computing and enterprise architecture., • Experience working in a government or public sector environment. Educational qualifications meeting at least one of the following levels: • Bachelors or masters degree in computer science, Information Systems, or another related field or equivalent work experience., • Certified Scrum Master (CSM), Project Management Professional (PMP), or Business Analysis certifications (CBAP, PMI-PBA).

Job DescriptionCompany Description:VR Systems is a Tallahassee-based technology company specializing in election software, with over 30 years of experience supporting the elections community. Our software spans internal election management systems through public-facing websites. Ongoing legislative and technological change requires us to remain adaptable, precise, and innovative while delivering reliable software our customers depend on. Position Description The Software Quality Assurance Analyst ensures software correctness by interpreting requirements, validating complex business logic, and identifying defects that impact functionality, usability, and compliance. This role focuses on understanding how features should behave across real-world workflows and verifying that system behavior aligns with defined business rules and legislative requirements. The QA Analyst serves as a key safeguard for product correctness in a regulated environment, working closely with Product Management, Development, and Customer Support to support reliable releases. This is an analytical, product-embedded quality role. While familiarity with automation concepts is helpful, this position is not focused on building or maintaining automation frameworks.Position Responsibilities • Requirements Interpretation & Validation, • Translate business and legislative requirements into structured, traceable validation approaches., • Evaluate system behavior across workflows to confirm alignment with defined business rules and expected outcomes., • Identify edge cases, rule-driven scenarios, and cross-feature impacts that may affect correctness or compliance., • Testing & Investigation, • Execute structured, primarily manual validation testing across functional, integration, regression, and user acceptance scenarios., • Use SQL as needed to support validation of business rules and system behavior., • Investigate defects and inconsistencies across systems and environments., • Document defects clearly and collaborate with Development teams through resolution and verification., • Collaboration & Product Partnership, • Partner with Product Management and Development to clarify requirements and participate in design reviews with a focus on correctness and testability., • Work with Customer Support to analyze and reproduce customer-reported issues., • Develop working knowledge of related products and integrations to assess cross-system impacts., • Process & Continuous Improvement, • Participate in Agile ceremonies, providing QA insight, risk identification, and status updates., • Contribute to improvements in testing practices, documentation clarity, and quality processes., • Occasional Duties, • Participate in requirements gathering activities., • Review legislative changes and assess potential impact on existing functionality., • Perform related business analysis tasks as needed.Job Requirements, • Required, • U.S. citizen based in Tallahassee, FL., • Bachelor’s degree in Computer Science, Information Systems, Business, or related field, or equivalent experience., • 3–5 years of experience as a QA Analyst or similar quality-focused role., • Strong understanding of QA principles and Agile development methodologies., • Demonstrated ability to write and use SQL queries to support testing and validation., • Experience using test management and defect tracking tools., • Strong analytical reasoning skills and attention to detail., • Ability to interpret complex requirements and evaluate logical correctness., • Clear written and verbal communication skills., • Ability to work independently, manage priorities, and adapt to changing needs., • High integrity and commitment to quality in a regulated environment., • Availability for occasional evening or weekend work to support releases., • Preferred, • Experience testing web-based applications., • Familiarity with automation concepts (framework ownership not required).Benefits, • The ability to be a member of our employee-owned company (ESOP) since VR Systems is 100% owned by the employees., • An annual salary commensurate with your experience and work-related skills., • 100% health and dental insurance premiums covered for the employee., • 50% health and dental insurance for employee dependents., • Long-term disability and life insurance coverage., • Matching contributions to a 401k plan., • Paid vacation and personal timeOccasional periods of travel are required. Due to the requirement to travel to customers’ sites employees must be able to obtain and maintain a valid driver’s license. This is a salaried position and may require work beyond the normal 40 hour work week to accomplish the job duties. This position is classified as exempt and covered under the provisions of the Fair Labor Standards Act (FLSA). Work Environment & Physical DemandsVR Systems is a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to talk and listen. The employee will be required to work extended hours. The employee is frequently required to sit for long period of times and must have the ability to lift 35 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are actively hiring a Business Analyst. The consultant will bring 5+ years of experience as a Business Analyst working closely with business users, technical teams, and product owners to analyze business requirements, support integrations, and help deliver software solutions aligned with organizational goals. Work Model: 100% Onsite (No Remote) Interview: In-person only + timed work sample Top Skills Required DOT-AASHTOWare suite experience highly desired Government or enterprise IT environment experience highly desired Business Analysis & Technical Requirements Gathering Agile / Product Delivery experience System Integration & IT Project Coordination Strong communication & stakeholder management Preferred Skills DOT-AASHTOWare suite experience • SharePoint 365, ServiceNow, • Microsoft Power BI, • Microsoft DevOps, • Process modeling & documentation toolsCompany DescriptionWe specialize in sourcing elite talent for Information Technology and ERP roles crucial for Cloud, Digital Transformations and modernization initiatives. Our commitment to quality, integrity, and innovation, powered by proprietary AI technology, ensures we find the right talent for any organization.We specialize in sourcing elite talent for Information Technology and ERP roles crucial for Cloud, Digital Transformations and modernization initiatives. Our commitment to quality, integrity, and innovation, powered by proprietary AI technology, ensures we find the right talent for any organization.

Job DescriptionGeneral Characteristics Maintains a strong understanding of the enterprise’s IT systems and architectures. Assists in the analysis of the requirements for the enterprise and applying emerging technologies to support long-term business objectives. Responsible for researching, collecting, and disseminating information on emerging technologies and key learnings throughout the enterprise. Researches and recommends changes to foundation architecture. Supports research projects to identify and evaluate emerging technologies. Interfaces with users and staff to evaluate possible implementation of the new technology in the enterprise, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business. Analyzes and researches process of deployment and assists in this process. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in architecture design, systems analysis and development. Complexity: Intermediate professional level role. Works on projects of moderate to high complexity across multiple computing environments. Works on multiple projects as a project team member. May coach more junior technical staff. Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available. Powered by JazzHR BjcOfZLF9g

Job DescriptionJob Title: Business Analyst Job Type: Full-Time Job Location: Tallahassee, FL Job Summary: The Business Analyst will serve as the liaison between agency business units, technical teams, and vendors to ensure project deliverables meet business needs, comply with State of Florida standards, and are implemented successfully. This role emphasizes business process analysis, documentation, and deliverables management, with light support for testing and implementation activities. The ideal candidate will have a strong background in requirements elicitation, business process modeling, and Stakeholder Communication, as well as experience working within the State of Florida or other large government environments. Experience with State of Florida financial systems such as FLAIR or PALM is a plus. Duties and Responsibilities: · Conduct requirements-gathering sessions with agency stakeholders, business subject matter experts (SMEs), and technical teams. · Document functional, non-functional, and technical requirements in alignment with State of Florida IT standards. · Develop process flow diagrams, use cases, and business process models to capture current-state and future-state workflows. · Manage project deliverables including requirements documents, traceability matrices, design specifications, and end-user documentation, ensuring accuracy and timely completion. · Collaborate with the Project Manager to track deliverables against project milestones and ensure stakeholder alignment. · Serve as the documentation lead, maintaining a central repository of approved project artifacts. · Support the creation of UAT plans and acceptance criteria in coordination with the QA/UAT team (light testing support). · Assist in training material development, communication plans, and change management activities to prepare stakeholders for system adoption. · Ensure deliverables comply with State of Florida accessibility, security, and data governance requirements. Requirements · At least 5 years of experience as a Business Analyst on projects. · Proven experience gathering, analyzing, and documenting business and technical requirements. · Strong background in business process analysis, modeling, and documentation management. · Experience with deliverable management and traceability practices throughout the project lifecycle. · Strong understanding of SDLC methodologies (Waterfall, Agile, or hybrid). · Experience with requirements management tools (e.g., JIRA, Confluence, Azure DevOps, or similar). · Excellent written and verbal communication skills, with the ability to work with both technical and non-technical audiences. · Familiarity with State of Florida systems such as FLAIR or PALM (preferred). · Experience with ERP systems, case management systems, or large-scaled modernization projects. · Knowledge of Section 508 / WCAG accessibility standards. Minimum Education: Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or related field. Required Certifications: CBAP (Certified Business Analysis Professional) or CCBA certification. Other: · Candidates must be able to work onsite in Tallahassee, FL as needed.

Job DescriptionDescription: Job Summary: Responsible for the Software Development life cycle using the GRID methodology specifically designed for the Geographic Solutions. The ideal candidate will be accountable for leading and managing the implementation of workforce development and/or software solutions for state and regional clients. Responsibilities will also include managing workforce development and/or Unemployment Compensation software products for Virtual One Stop clients in order to assess client needs, meet and exceed client expectations in terms of quality of product and service, and manage the delivery of robust software solutions. Viable candidates must reside in Tallahassee, Florida and be able to work onsite as needed. Qualifications Summary: The successful candidate will have an active PMP certification and have significant workforce development, TANF and SNAP experience. You will thrive both in an independent and team environment. You must be able to take ownership of projects and complete those projects accurately and efficiently. You must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous projects and deadlines. The ideal candidate for this position is organized; detail oriented, has great communication skills and thrives in a fast-paced environment. You will need to apply these skills in a variety of areas including, but not limited to, business analysis, requirements definition, building test plans, coordinating all resources and stakeholders, setting deadlines, assigning responsibilities, and monitoring, summarizing and communicating the progress of all assigned projects. You will work among a team of software engineers, developers, project managers and QA for support and collaboration of client specific deliverables. Requirements: Project Management: • Create, maintain, and execute an information technology project plan that communicates tasks, milestone dates, status and resource allocation, • Coordinate with designers, engineers, QA, other subject matter experts, vendors, service providers, and clients to deliver milestones according to the project plan, • Articulate design rationale and functional strategy as it directly relates to accomplishing goals, when applicable, • Oversight and management of the day-to-day operational aspects of one or more projects, • Maintain and manage the overall detailed project plans and milestone reports to ensure accurate and timely reporting of project status, issues, risks, and concerns, • Coordinate delivery of development and production releases that meet quality assurance standards, • Assist technical team in specifying design and development tasks, • Assist quality assurance team in creating test plans and testing efforts, • Review deliverables prepared by the team before passing to the client, • Effectively apply project management methodology and enforce project standards, • Ensure project documents are complete, current, and stored appropriately Communication: • Excellent written and oral communication skills, • Facilitate team and client meetings effectively, • Keep the client and project team well informed of project status, issues and issue mitigation strategies, • Resolve and/or escalate issues in a timely fashion, • Effectively communicate relevant project information to superiors Technical: • Possess a general understanding of application programming, database and system design, • Understanding of Internet, Intranet, Extranet and client/server architectures, • Ability to analyze system requirements relative to the base software functionality and configuration, • Write software requirements based upon analysis of clients needs, • MS SQL server and query knowledge Leadership: • Inspire coworkers to attain goals and pursue excellence, • Manage the process of innovative change effectively, • Identify opportunities for improvement and make constructive suggestions for change Teamwork: • Consistently acknowledge and appreciate each team member’s contributions, • Work with both technical software developers and non-technical state and local government clients to make sure that final deliverables meet client requirements, • Coordinate client training with training staff and assist where necessary, • Prepare and deliver training updates via webinars, • Ability to work as a team player across time zones and geography with business analyst, development and QA teams in Florida Client Management: • Provide client support, including monitoring of incidents and change requests, and answering client questions submitted via an online issues/change management system, via email or via phone, • Manage day-to-day client interaction, and investigate and answer client questions, • Obtain, discuss, and follow-through with feedback from the client, • Set and manage client expectations, • Continually seek opportunities to increase customer satisfaction and deepen client relationships, • Build a knowledge base of each client’s organization and objectives Knowledge and Skills: • Must have an active PMP certification and have significant Workforce Development, TANF and SNAP experience., • Proficient in MS Office to include: Word, Excel, Outlook, Power Point, and Project, • Knowledge of relational databases and basic SQL query techniques, • Experience interfacing with customers, internal managers and staff, • Strong interpersonal and relationship management skills, • Strong oral and written communication skills with an attention to detail, • Strong leadership skills with a proven past to drive results and affect change, • Experience within the workforce development system or unemployment compensation with a solid knowledge of Department of Labor Employment and Training programs to include one or more of the following: Wagner-Peyser, Workforce Investment Act, Trade Adjustment Assistance, • Detailed understanding of Employment and Training programs related to day-to-day operations and federal reporting requirements, • Ability to prepare presentations and conduct training sessions at the annual User’s Conference, • Knowledge of the software development life cycle, • Bachelor’s Degree in business or related field, or equivalent experience, • PMP, SCM, CAPM certification, or formal project management training

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient's unmet clinical needs. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. As a Sr Specialist, Clinical Imaging you will conduct analysis of multiple imaging modalities for the case planning team for the Transcatheter Mitral & Tricuspid Therapies (TMTT) US commercial team. This position will play a key role in supporting the case planning needs for the SAPIEN M3 Transcatheter Mitral Valve Replacement Therapy US field team for achievement of exceptional procedural outcomes. Role is open to US based, remote candidates. Occasional travel for training and department meetings at Irvine CA corporate campus required. How you'll make an impact: Analyze 3D Computed Tomography reconstruction for cases for BU case planning to determine measurement suitability for anatomy for BU implantation. Provide comprehensive imaging report for case planning purposes. Perform CT reconstructions that are beyond the scope or experience of the field team in support of case planning to optimize patient outcomes. Responsible for tracking case planning process through multiple technical platforms in partnership with the analyst, field team, sales operations, information technology, and external stakeholders. Train field team and/or health care providers on CT and other imaging modality acquisition and interpretation and provide guidance on case planning strategy execution. Responsible for entering data for case planning measurements into CRM software. Identify gaps and provide recommendations on CT acquisition process improvements. Design and develop training content relevant to image analysis for stakeholders (e.g., field support team and/or health care professionals). Assist in the execution of quality assurance processes and other process improvements for team members (e.g. field teams). Participate in knowledge transfer sessions with field team to review challenging cases to identify process improvement optimization. What you'll need (required): Bachelor's Degree or Associate's Degree in related field or equivalent work experience based on Edwards criteria required Minimum 5 years' experience of previous in-hospital clinical echocardiographic experience required Certification in relevant imaging modality certification (e.g., American Registry of Radiologic Technologists ARRT; RDCS or RCS) preferred Able to travel up to 10% What else we look for (preferred): Advanced knowledge of relevant imaging equipment operation (e.g. 2D or 3D TTE/TEE/ICE, CT, MRI, etc.) Substantial knowledge and understanding of principles, theories, and concepts relevant to cardiovascular imaging Proficient in Microsoft Office Suite applications (Outlook, Word, Excel, PowerPoint etc) Experience with imaging analysis software (TomTec, Xcelera, 3Mensio, TomTec, Vitrea, Circle VI, etc.) highly preferred Demonstrates professional written and verbal communication skills Able to effectively guide and instruct other imaging specialists in clinical settings on effective imaging equipment operation Strong diplomacy, influencing and relationship management skills Proven abilities in problem-solving, critical thinking and strict attention to detail Trained or knowledgeable in relevant imaging equipment operation Thrives in a team environment, fostering collaboration between inter-departmental teams, HCPs and KOLs. Knowledge of and adherence to Edwards Environmental Health and Safety and Quality guidelines Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families. For California, the base pay range for this position is $108,000 to $153,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website. Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. COVID Vaccination Requirement Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This role is a key member of the SitusAMC Endpoint Management Team, responsible for supporting, maintaining, and optimizing the enterprise's physical and virtual endpoint environment. This role provides day to day operational support, ensuring reliable, secure, and efficient endpoint performance for all end users across the organization. The position includes building and maintaining imaging templates, deploying hardware and software configurations, troubleshooting endpoint related issues, and assisting with escalations from the Service Desk and Endpoint Management teams. The Associate - Endpoint Administrator also contributes to the ongoing administration and enhancement of Endpoint Management solutions, helping ensure endpoint security, compliance, and lifecycle integrity within the corporate environment Deploy security patches, software updates, and application packages using Automox, Microsoft Intune, or other enterprise endpoint management tools. Install, configure, and maintain endpoint hardware and software, ensuring secure and consistent configurations across the environment. Maintain and enforce configuration and security baselines on all Windows endpoint operating systems. Review vendor service portals and technical forums for updates, patches, and best practices to keep endpoints current and secure. Monitor endpoint management systems to ensure optimal performance, availability, and compliance. Troubleshoot endpoint-related issues and resolve incidents in a timely and efficient manner, either remotely or onsite. Document troubleshooting steps, resolutions, and system changes in the company's ticketing system and knowledge repositories. Support escalations from Service Desk teams, providing deeper technical analysis and root-cause investigations. Access internal and external knowledge resources to aid in issue resolution. Implement and enforce endpoint security policies, ensuring compliance with Microsoft and organizational audit requirements. Conduct regular audits and assessments of endpoint configurations, patch levels, and security settings. Develop and maintain documentation needed to meet internal and external security, audit, or regulatory requirements. Contribute to identifying, mitigating, and documenting security vulnerabilities within endpoint systems. Assist in planning, analyzing, testing, and deploying operating system upgrades, new releases, or major endpoint changes. Evaluate the impact of new or updated applications on existing endpoint configurations and system performance. Collaborate with vendors and internal teams during system implementations, troubleshooting, and problem resolution. Work closely with other IT teams and business stakeholders to ensure effective endpoint management and system readiness. Provide end-user training, guidance, and support on endpoint tools, processes, and best practices. Communicate clearly and effectively with teams and management regarding system status, issues, risks, and updates. Prepare accurate documentation, reports, and operational updates for management and audit teams. Maintain detailed records of system changes, configurations, troubleshooting procedures, and endpoint compliance metrics. Participate in company-provided and department-provided training to maintain up-to-date technical expertise. Provide on-call support for endpoint systems, offering after-hours assistance in the event of production issues or outages. Assist in emergency or critical-event response efforts, supporting extended hours or travel when required. Such other activities as may be assigned by your manager Qualifications/ Requirements: Bachelor's degree in related field or equivalent combination of education and experience Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent. 2-4 years of hands-on experience in endpoint administration, desktop support, or IT systems operations, preferably in an enterprise environment. Strong knowledge of Microsoft Windows Operating Systems, including installation, configuration, troubleshooting, and user support. Advanced proficiency in creating, maintaining, and deploying operating system images for both physical and virtual endpoints. Expertise in patch management methodologies, including testing, deployment, and validation. Extensive experience supporting Microsoft Office suites and Microsoft 365 applications. Strong working knowledge of software and hardware diagnostic tools and troubleshooting processes. Solid understanding of basic networking and security principles (TCP/IP, DNS, firewalls, authentication, etc.). Strong documentation skills, including the ability to create and maintain technical procedures, knowledge articles, and support guides. Familiarity with change management processes, including submitting and documenting changes for approval. Basic understanding of project management concepts and the ability to support project-related activities. Exceptional interpersonal and customer service skills, with the ability to build rapport, listen actively, and ask effective diagnostic questions. Self-starter who can work independently or as part of a team depending on project needs. Strong time management and organizational skills, with the ability to prioritize tasks in fast-paced environments. Demonstrates patience, thoroughness, adaptability, and a willingness to innovate when solving problems. Ability to sit for extended periods of time while performing administrative or technical tasks. Manual dexterity to operate computers, mice, tools, and related equipment. Ability to lift, move, and set up technology equipment weighing up to 30 lbs. Strong ability to conduct technical research across a wide range of computing issues, using vendor documentation, knowledge bases, and internal resources. Ability to learn, absorb, and retain technical information quickly in a dynamic environment. Excellent attention to detail with a focus on accuracy, consistency, and quality in all administrative and technical tasks. Ability to effectively prioritize and execute tasks in fast-paced, high-pressure circumstances while maintaining professionalism. Strong customer service orientation, with the ability to support users of varying skill levels and maintain a positive service experience. Flexibility to work outside standard business hours when necessary, including evenings, weekends, and overtime based on operational needs. Dependable, with a strong attendance record and consistent follow-through on commitments. Demonstrates strong teamwork-cooperative, respectful, and able to work well with colleagues across IT and business units. #LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $90,000.00 - $110,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp%20EnglishformattedESQA508c.pdf?version=0) SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf)

Job Description Exciting Opportunities in Emergency Management Await!!! When you're the best at what you do, you want to work for a company that's the best at what they do! AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected. MISSION Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience. VISION In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected. These positions will be guided by ACDC’s Corporate Values Platform in all activities. Positions are contingent upon work availability, client requirements, and/or client approval. Ability to deploy anywhere in the US with 24-48 hours notice required. Your application is to become part of our cadre list and does not constitute a guaranteed job offer. Position(s) Summary: • Job Title: Multiple - See list below, • Full Time or Part Time: PT/FT, • Temporary/Seasonal/Regular: Temporary/Seasonal, • Compensation: In compliance with state and local laws regarding pay transparency, the pay range for these roles is typically $16 to $55/hour (pending); however, we consider several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills., • Travel/Location: Onsite and remote, with ability to deploy/travel a requirement We are looking to build our cadre with dedicated and talented professionals in the following areas: • Administrative/Human Resources Support Specialists, • Air Operations Staff (flight crew/line experience), • Site Inspectors, • Compliance Specialist, • Data Analyst, • Cost Estimators, • Electrician, • Finance Section Chief, • Financial Analysts, • Floodplain Managers - Certified, • General Emergency Management Planners, • Public Assistance Specialists - FEMA, • Incident Management Team (command/general staff), • Invoice Reviewer, • Logistics Specialist, • Logistics Section Chief, • Operations Coordinator, • Operations Section Chief, • Planning Section Chief, • Project Manager, • Shelter Staff Expected Hours of Work: Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount. Travel Requirements • Up to 100% travel is expected for this position., • Deployment to client sites for extended periods of time is required. Physical Demands • Mobility required on-site with clients., • Sitting or standing for hours at a time., • Ability to work at a computer for prolonged periods of time if needed., • Ability to lift up to 50 lbs. repetitively throughout the day and as needed. Work Environment • Emergency management consultants may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions and across challenging terrain., • Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings., • All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire., • If the remote work site locations change, ACDC Human Resources must be made aware, and leadership needs to approve any site changes for business registration and payroll tax purposes. Requirements Requirements Minimum Requirements, Experience & Skills • Experience or background in the areas applicable to the roles in which you are interested., • Eligibility to work in the United States, • Strong Microsoft Office skills, • The ability to deploy to site locations upon short notice for an extended time period, • Flexible and adaptable, • Experience with mobile technology, • Emergency Response/Recovery Experience, • Sound technical knowledge base of emergency management standard concepts, principles, and techniques, • The ability to work independently, in a team environment and under stressful conditions with tight deadlines Preferred Experience & Skills • Knowledge of the FEMA programs/policy, • Working Knowledge of the Incident Command System (ICS-100-800), • Certifications, credentials, training or education applicable or required for the role(s), • Experience working in an Emergency Operations Center (EOC), • Active FEMA badge, • Any other related talents, experiences and skills you bring to the world of emergency management! If you are interested in supporting and working with the Best-of-the-Best in our disaster response and recovery efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Benefits Temporary positions are not benefits eligible except where required by law. EEO Statement AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic. Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at hr@acdisaster.com. We use E-Verify for all candidates who are offered and accept a position with us. Please visit this link to the E-Verify Website and this link to view the E-Verify rights poster to understand your rights in this process.

Job Description Located in Tallahassee, Florida, the Florida Association of Court Clerks & Comptrollers is a statewide, non-profit member association. The association is comprised of the Florida Clerks of the Circuit Court and Comptrollers. FACC Services Group, LLC, dba Civitek Solutions was established in 1991 to provide financial and technical services for the Clerks of Circuit Court and Comptrollers of the State of Florida. Civitek is a wholly-owned subsidiary of the Florida Association of Court Clerks, Inc. (FCCC) A Brief Overview This position is responsible for the initial intake of all E-Portal end-user service requests through phone calls, e-mails, faxes and mail. This includes making an initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components. This position logs all incidents and requests, addresses and resolves basic incidents and requests, and engages other service desk resources for escalation to resolve incidents that are beyond the scope of their ability in a timely manner. What you will do • Responds to service desk phone lines, faxes, voicemail, and email to provide support to end-users in a timely and courteous manner. Understands and follows proper elevation procedures for classifying incidents, providing initial incident support, and prioritizing incidents based on impact and urgency of certain call and customer types., • Responds to standard Tier 1 incidents during initial customer contact. If the incident/customer request is beyond the scope of their ability or responsibility, correctly logs incident/request into the Service Center incident management tool. Provides immediate notification to appropriate staff of escalated issues or complaints., • Ensures all incident and service requests are tracked in the Service Desk incident database, and that the database is maintained as directed by the Service Center Manager. Reviews the incident database on a daily basis and provides status reports concerning outstanding problem requests to designated staff, supervisor and/or management., • Relays written and verbal solutions to customers as directed by Application Support Analyst or Administrator., • Continuously develops operational and technical knowledge through coordination and discussions with the E-Portal Service Center., • Provides recommendations for corrections, upgrades, and enhancements for applications, systems, hardware, and procedures to designated staff members., • Communicates with coworkers, management, staff, Clerk’s offices, the general public, and others in a courteous and professional manner., • Conforms with and abides by all regulations, policies, work procedures, safety rules, and instructions., • Responds promptly and professionally when returning telephone calls and replying to correspondence, e-mail, and faxes. Uses good grammar and professional writing skills., • Provides high quality customer service to all internal and external customers., • Continues to maintain knowledge on the application software as upgrades, release and legislative changes occur. Qualifications • Associate of Arts degree or the equivalent working experience. Required, • Four (4) years customer service experience preferably in technical service desk support. Required and, • Professional or nonprofessional experience as described above can be substituted on a year-for-year basis for the required education. Required, • Possess excellent customer service skills., • Possess a strong work ethic and ability to interact well with others., • Must be self-motivated and team oriented., • Employee must be dependable and reliable., • Possess strong leadership skills., • Possess excellent organizational, prioritization, and strong time management skills., • Must be able work with tight deadlines and multitask., • Requires excellent written and verbal communication skills., • High level of communication, analytical, and instructional skills Florida Association of Court Clerks and Comptrollers/Civitek offers a dynamic business culture that values, encourages, and includes the thinking and collaboration of our employees. We’re driven by the need to build something better! Civitek creates technology solutions that protect revenue, save time, and free up resources for Florida’s Clerks and Comptrollers. What remains constant throughout our history of transformation is our dedication to our clerks, their constituents, our employees, and to the values on which Civitek was built: integrity, member/customer focused, simplicity, innovation, collaboration, ownership, and bring JOY. Our employees enjoy an exceptional benefits package, including health, dental, vision, life, disability, paid leave time, a 401(k) plan, paid holidays, professional development, and an employee discount program. So if you are ready to be a part of building something better, join our team! Florida Association of Court Clerks and Comptrollers /Civitek Solutions

Job Description Located in Tallahassee, Florida, the Florida Association of Court Clerks & Comptrollers is a statewide, non-profit member association. The association is comprised of the Florida Clerks of the Circuit Court and Comptrollers. FACC Services Group, LLC, dba Civitek Solutions was established in 1991 to provide financial and technical services for the Clerks of Circuit Court and Comptrollers of the State of Florida. Civitek is a wholly-owned subsidiary of the Florida Association of Court Clerks, Inc. (FCCC) A Brief Overview This position is responsible for the initial intake of all end users service request through calls, e-mails, faxes, web-apps and mail. This includes making an initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components. This position addresses and resolves basic incidents and request; logs all incidents and request; engages other service desk resources for escalation to resolve incidents that are beyond the scope of their ability in a timely manner. No relocation or sponsorship available. Salary $17.61/hr. What you will do • Responsible for responding to service desk phones lines, faxes, voicemail, web-apps and email which will provide support to end-users in a timely and courteous manner., • Understands and follows proper elevation procedure for classifying incidents, providing initial incident support, and prioritize incidents based on impact and urgency of certain call and customer types. Ensure all incident and service requests are tracked in the Service Desk incident management tool and that the incident management tool is maintained as directed by the Service Center Manager. Responsible for responding to standard Tier 1 incidents tickets upon initial customer contact. If the incident/customer request is beyond the scope of their ability or responsibility, they will correctly log incident/request into the Service Center incident management tool., • Provide immediate notification to appropriate staff of escalated issues or complaints. Review the incident management tool on a daily basis and provide status reports concerning outstanding problem requests to designated staff, Help Desk Supervisor and/or Administrator., • Relay written and verbal solutions to customers as directed by Help Desk Supervisor, Application Support Analyst or Administrator. Continuously develop operational and technical knowledge through coordination and discussions with the Service Center. Provide recommendations for corrections, upgrades and enhancements for applications and procedures to designated staff members., • Communicate with coworkers, management, staff, Clerk’s offices, the general public, and others in a courteous and professional manner. Conform with and abide by all regulations, policies, work procedures, safety rules and regulations and instructions. Respond promptly and professionally when returning telephone calls and replying to correspondence, E-mail, and faxes. Use good grammar and professional writing skills. Provide high quality customer service to all internal and external customers. Learn basic business logic process for each application supported. Continue to maintain knowledge on the application software as upgrades, release and legislative changes occur. Qualifications • Associate's Degree Or the equivalent working experience. Required, • Four (4) years customer service experience preferred technical service desk support. Required and, • Individual should be motivated with a high level of communication, analytical, and instructional skills. Required and, • Professional and nonprofessional experience as described above can be substituted on a year-for-year basis for the required education. Required and, • Prior working experience with the court operations or working experience with state agency Preferred, • Possess extensive working knowledge of customer service skills., • Possess excellent customer service skills., • Possess a strong work ethic and ability to interact well with others. Must be self-motivated and team oriented., • Possess excellent organizational, prioritization and strong time management skills. Must be able to work with tight deadline and multitask., • Requires excellent written and verbal communication skills., • Employee must be dependable and reliable., • The position requires the ability to work with a personal computer and peripheral equipment in a Windows environment. Have the ability to utilize Microsoft Suite, familiarity with computers, printers and standard office machines., • Must be PCI compliant Florida Association of Court Clerks and Comptrollers/Civitek offers a dynamic business culture that values, encourages, and includes the thinking and collaboration of our employees. We’re driven by the need to build something better! Civitek creates technology solutions that protect revenue, save time, and free up resources for Florida’s Clerks and Comptrollers. What remains constant throughout our history of transformation is our dedication to our clerks, their constituents, our employees, and to the values on which Civitek was built: integrity, member/customer focused, simplicity, innovation, collaboration, ownership, and bring JOY. Our employees enjoy an exceptional benefits package, including health, dental, vision, life, disability, paid leave time, a 401(k) plan, paid holidays, professional development, and an employee discount program. So if you are ready to be a part of building something better, join our team! Florida Association of Court Clerks and Comptrollers/Civitek Solutions

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