Ticket sales jobs in New York, New York - Page 3Create job alerts

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. We are seeking a strategic and results-driven Account Growth Director to lead enterprise account expansion, business development, and revenue growth initiatives. This role is responsible for driving high-impact client engagement, negotiating complex commercial agreements, managing Enterprise-level revenue targets, and unlocking meaningful cross-sell and upsell opportunities. In addition to owning a portfolio of strategic accounts, the Account Growth Director will build, develop, and lead the Account Growth team. This is a highly visible leadership role that partners closely with the Head of Supply and Director of Sales to shape and execute our long-term growth strategy. This position plays a critical role in ensuring sustained revenue growth, client retention, and competitive strength in the North American supply marketplace. Location: Hybrid (3 days in office/2 days remote) – New York, NY What You've Done: • Strategic Leadership, • Drive enterprise growth strategy across the Account Growth organization., • Partner with the Head of Supply to define growth priorities, KPIs, and performance benchmarks., • Collaborate with the Head of Supply and Director of Sales to align post-onboarding growth initiatives., • Build and maintain strong, multi-level executive relationships within client organizations., • Identify emerging market opportunities and proactively propose expansion strategies., • Account Growth & Revenue Ownership, • Develop and execute a scalable account growth framework to drive expansion and upsell., • Own and manage Enterprise-level revenue targets., • Identify strategic sales priorities aligned to company strategy and product lifecycle., • Lead complex negotiations and high-impact client conversations., • Serve as the escalation point for strategic client challenges within the Account Growth team., • Build deep client relationships through discovery, strategic planning, and ongoing growth support., • Oversee and track team and individual performance against quarterly KPIs., • Team Leadership & Development, • Build, coach, and develop a high-performing team of Account Growth Managers (senior and junior)., • Provide strategic guidance across team-led initiatives and client projects., • Identify performance gaps and implement corrective action plans as needed., • Partner with the People Team, with Head of Supply approval, on performance management and organizational transitions., • Foster deep domain expertise across the team in the North American supply landscape and relevant technology platform., • Growth Initiatives & Innovation, • Design and implement scalable frameworks that ensure the Account Growth organization supports broader company objectives., • Identify market share expansion opportunities and present structured proposals to senior leadership., • Lead strategic initiatives that strengthen client value, retention, and long-term revenue impact., • Reporting & Operational Excellence, • Define and track performance KPIs aligned to company objectives., • Analyze account and team performance data to inform strategy and optimize outcomes., • Deliver regular performance insights and strategic recommendations to the Head of Supply and VP of Growth., • Bachelor's degree in Business Administration, Marketing, or related field preferred. Advanced degree is a plus., • 8+ years of experience in B2B account management, business development, or client relationship leadership., • Demonstrated success leading high-performing teams in a senior or strategic capacity., • Proven track record of growing high-value Enterprise accounts and exceeding revenue targets., • Experience navigating cross-functional environments and advocating for account growth priorities in strategic discussions., • Strong strategic thinking with a clear focus on revenue growth and client success., • Exceptional negotiation and executive-level communication skills., • Ability to influence across functions and organizational levels., • Advanced proficiency in Salesforce CRM and Microsoft Office Suite (Excel, PowerPoint, Word)., • Strong analytical capability with the ability to translate data into actionable strategy., • Highly proactive and resourceful, anticipating risks and opportunities before they escalate., • Experience building, mentoring, and scaling high-performing teams., • Experience partnering cross-functionally with Sales, Product, Marketing, and Operations., • Strong understanding of the North American supply ecosystem and ticketing technology landscape., • Ability to thrive in a fast-paced, performance-driven environment., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description The High Ticket Closer is an on-site, full-time sales role based in Castle Rock, CO, responsible for enrolling qualified contractors and businesses into the client’s flagship coaching programs (typically $3K–$10K+/month) via phone and Zoom. Uncapped, Top-Tier Earnings Potential:

Job DescriptionCompany Description WHO WE ARE fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience. Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more. We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront. With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE Fresh is seeking a Senior Financial Analyst to join our Operations Finance team and help elevate our product costing, COGS visibility, and operational reporting. You will own key processes across costing, month‑end close, and analytics while helping build a more scalable, data-driven finance function. This is a great opportunity for someone who thrives in hands‑on environments and wants to grow in a fast‑moving operations finance role. Job Description JOB RESPONSIBILITIES • Support Operations with inventory, scrap visibility, and CAPEX tracking, • Analyze PPV, overhead absorption, freight, scrap, and SKU-level variances, • Work with Purchasing on vendor costing and direct purchase scenarios, • Support new product cost development from concept to launch, • Partner with Marketing on costing targets and promo financials, • Assist with budget/forecast cycles (R0/R1/R2) and actual vs. budget performance reviews, • Prepare close journals and eventually lead components of month-end close, • Own product BOM costing accuracy (costs, quantities, scrap assumptions), • Manage cost activations, price uploads, and standard cost revaluations, • ERP: Microsoft Dynamics 365 (preferred) or SAP/Oracle, • Analytics: Power BI or Tableau, • Data Tools: Advanced Excel (pivot tables, Power Query, modeling), basic SQL a plus, • Must be able to remain in a stationary position on average of 7.5 hours/day, • Light to moderate lifting may be required, • While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboardAdditional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works The salary range for this role is $85,000 - $105,000 USD. This role is based in Jersey City, New Jersey.

Job DescriptionSalary: Hourly pay including OT. Monthly individual and store bonuses based on sales. HUGE bonuses for hitting Million $ tiers. Total cash range = $58,000 for new designers to $85,000 for consistent high performers. Home Surplus is a 60+ year-old warehouse superstore specializing in cabinets, countertops, doors, and more. We serve both professional contractors and homeowners looking for quality kitchens at competitive prices without long lead times. Were hiring a Kitchen Designer who thrives in a fast-paced retail environment and enjoys working with both contractors and homeowners. This is not a boutique showroom with long waits for special orders. This is a high-volume, middle-market environment where decisive designers close business daily. Why Designers Succeed at Home Surplus Massive in-stock cabinet inventory significantly more than big box Multiple grab-and-go lines available on site Many additional lines available within 25 days Consistent showroom traffic driven by marketing and contractor relationships Strong mix of repeat professional customers and homeowner projects What Youll Do Use 2020 Design software to create accurate, sellable kitchen layouts Work with contractors, flippers, installers, and homeowners Manage a mix of ticket sizes (from $1,500 to $40,000+) Provide accurate quotes and manage orders Follow up consistently and close business Build repeat relationships with pro customers Deliver a consultative but efficient design experience What Were Looking For Experience with 2020 Design (or similar software) Comfort working with contractors and retail homeowners Strong organization and attention to detail Ability to move efficiently in a fast-paced environment Working knowledge of cabinetry and basic residential construction Bilingual English/Spanish is a plus Willingness to work retail hours, including some Saturdays Compensation This is a stable hourly role with strong performance upside. Hourly pay, plus monthly individual and store performance bonuses and an additional annual performance incentive. Overtime is available. New designers typically earn $58,000 - $68,000 range. Designers performing at expected levels earn in the low-to-mid 70s, and top performers earn $80,000 and up. Benefits Health, Dental, Vision Life & Disability 401(k) PTO Clear advancement path as we continue to expand If you enjoy design and sales, want steady traffic, and like closing real projects quickly, Home Surplus offers stability, volume, multiple ways to bonus, and opportunity in a growing company. Apply today.

Job DescriptionStudio Area Manager (SAM) alts | Alteration Specialists alts | Alteration Specialists is seeking a highly hands-on, field-driven Studio Area Manager to lead a cluster of studios across the tri-state area. This is not a desk-based management role. We are looking for a strong operator and people leader who thrives in the shops, leads from the floor, and takes full ownership of daily performance. As a Studio Area Manager, you will be the guiding force behind your market’s operational health. Your presence will be felt in the studios every day — coaching teams in real time, solving problems quickly, and ensuring that every client interaction reflects the premium standards of the Alts brand. You will serve as the critical bridge between shop teams and central leadership, translating strategy into clean, consistent execution. This role is ideal for someone who moves fast, holds high standards, and takes pride in building accountable, high-performing teams. Training: Full-time training in New York City prior to assignment Schedule: Regular Saturday coverage required Territory: NY, NJ, CT 🎯 What You Will Own (Primary KPIs) Success in this role is measured through four core performance drivers. The Studio Area Manager is directly accountable for: Client Experience (NPS) • Monitor and improve NPS trends across your cluster, • Reinforce try-on and pickup standards consistently, • Coach hospitality behaviors in real time, • Resolve escalated client issues within 72 hours, • Reduce repeat client complaints Client Retention • Increase repeat client rate across studios, • Ensure strong follow-through on client issues, • Build a relationship-driven service culture, • Identify churn patterns and address root causes Sales Performance • Lead shops to achieve sales goals, • Monitor bookings, conversion, and average ticket, • Identify underperforming locations and act quickly, • Enforce QC checkpoints with zero tolerance for misses, • Reduce RFAs and production errors, • Maintain strong duration accuracy, • Ensure on-time delivery performance ⚙️ How You Will Drive ResultsHands-On Studio Execution (Primary Focus) You will maintain a strong physical presence across your studios and act quickly when issues arise. This is a highly active field role. • Ensure shops open and run smoothly every day, • Monitor bookings, staffing, and production flow in real time, • Conduct frequent shop walks and quality checks, • Reinforce SOP compliance through direct observation, • Step in during peak periods or staffing gaps, • Address day-to-day operational hiccups immediately Production & Quality Discipline You will protect the integrity of our production engine. • Enforce QC standards across all garments, • Review production reports and duration accuracy, • Ensure ticket accuracy in Geelus, • Monitor RFAs, refunds, and process failures, • Partner with Finance on ticket allocation when needed, • Identify bottlenecks and implement fixes quickly Customer Experience Leadership You are the field owner of the Alts premium experience. • Monitor NPS weekly and act on trends, • Reinforce try-on at pickup policy, • Coach teams on hospitality and communication, • Resolve escalated client issues quickly, • Identify and eliminate repeat CX breakdowns People Leadership & Accountability The Studio Area Manager is a high-accountability leader and coach. • Directly manage and coach Studio Teams, • Provide real-time, candid feedback, • Address underperformance quickly and fairly, • Ensure proper staffing coverage across shops, • Review and approve timesheets and PTO Field-to-HQ Connector You ensure alignment between strategy and execution. • Translate company initiatives into shop-level action, • Surface field risks and resource needs quickly, • Ensure TSM and SEC role clarity in every shop, • Support rollout of SOP updates and new initiatives, • Maintain tight communication with Ops and CX leadership 🌟 Who You Are You are: • Extremely hands-on and field oriented, • A strong operator who leads from the floor, • A true self-starter who takes initiative without waiting to be asked, • Highly responsive and action-driven, • A natural people person who builds trust quickly with both clients and teams, • Comfortable holding teams to high standards while maintaining a supportive tone, • Calm under pressure and solutions-focused, • Data-aware but execution-first, • Highly organized and process disciplined, • Warm with clients, firm with standards, • Comfortable in fast-paced service environments, • Skilled at working with diverse, multicultural teams, • High integrity with strong ownership mindset Experience • 5+ years multi-unit or operations experience, • 2+ years managing teams of 10+, • Strong service, retail, or hospitality background, • Luxury or premium service preferred, • Working knowledge of garment construction a plus, • Tech and systems savvy (Geelus experience a plus) Why This Role Matters The Studio Area Manager is the operational backbone of the market. In this role, you are not simply managing stores — you are actively shaping the client experience, the health of our production engine, and the performance culture of every studio you oversee. Your leadership directly drives the four metrics that define success at Alts: • NPS (Client Experience) — our commitment to a premium, five-star journey, • Client Retention — building long-term relationships, not one-time transactions These are not vanity metrics. They are our North Star, and the Studio Area Manager is a primary owner in the field. What makes Alts unique is the level of operational rigor behind a highly personal service. We are not a traditional tailor shop, and we are not a typical retail environment. We operate with the precision of a production business, the hospitality mindset of a premium service brand, and the speed of a modern multi-unit operator. You will be empowered to act, expected to lead from the floor, and trusted to make real-time decisions that improve the business every day. Your voice from the field matters here — and strong operators have real visibility and growth opportunities as we continue to scale. If you thrive in fast-paced environments, move quickly from problem to solution, and take pride in turning standards into consistent daily execution, you will feel at home at Alts. Powered by JazzHR 4Rl6xpPHuw

Job Description ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as CTG, Nederlander Theatres, The Royal Ballet & Opera, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are seeking an Email & CRM Coordinator to plan, build, optimize, and report on email and SMS campaigns for our Broadway, touring, and arts & culture clients across the US. This role blends creativity, technical skill, and customer-lifecycle strategy. You will manage end-to-end execution, from segmentation and automation to deployment and insights, helping our clients deepen relationships with audiences and drive performance outcomes, primarily ticketing and sales. RESPONSIBILITIES Email & SMS Strategy, Planning & Execution • Own the full lifecycle of email and SMS campaigns: strategy, build, QA, deployment, optimization, and reporting, • Create and manage campaigns within Mailchimp, HubSpot, Salesforce, and Tessitura, • Build and maintain basic automated flows (welcome, event reminders, re-engagement) with the ability to handle more advanced, branching workflows, • Collaborate with Account Directors to translate client goals into targeted, data-driven lifecycle strategies. Creative Production & Technical Implementation • Build emails using HTML, drag-and-drop templates, and custom modules as required, • Collaborate closely with designers to ensure creative assets are optimized for CRM platforms and campaign objectives, • Conduct thorough QA (links, rendering, deliverability) to ensure flawless campaign execution. Audience Segmentation & Data Management • Develop precise audience segments based on ticketing behavior, demographics, engagement levels, and custom CRM fields, • Use CRM data to personalize and tailor messaging for maximum relevance and conversion, • Maintain clean, accurate, and organized audience lists and segmentation logic. Performance Reporting & Insights • Track and analyze performance metrics across email and SMS channels, • Build clear, actionable insights for client teams, focusing on optimization opportunities, testing results, and customer journey improvements, • Use SINE’s custom reporting app along with optional Looker Studio dashboards to communicate performance trends, • Present performance recaps to internal teams and clients as needed. Industry Knowledge • Maintain and develop an advanced understanding of the industries you and SINE work with, including key players and external agencies, • Produce regular industry insights and client case studies to further educate the team and clients on industry learnings, insights and benchmarks, • Establish and develop relationships with US media owners, • Keep abreast of changes in the NYC and broader US media landscape, • Embody a passion for the sectors in which SINE operates, with a professional curiosity and knowledge of new and emerging businesses and producing talent., • Represent SINE at various industry conferences and events, building the company’s presence and network, • 3+ years of hands-on experience in email marketing, CRM, or lifecycle marketing, • Proficient across Mailchimp, HubSpot, Salesforce, and/or Tessitura, with the ability to learn new platforms quickly, • Comfortable building/customizing HTML emails and working with responsive templates, • Technical proficiency in CRM platforms, HTML email editing, analytics, and campaign optimization, • Strong understanding of segmentation, automations, A/B testing, deliverability basics, and performance metrics, • Exceptional attention to detail, organizational skills, and commitment to QC., • Able to translate data into clear insights and recommendations, • Strong communication skills, both written and verbal, • A competitive salary between $55,000- $70,000, commensurate with experience, • 24-day PTO per year, excluding Federal Holidays, which will increase with length of service at one additional day per year, capped at 3 days (plus extra time off over the Christmas period), • 3pm finish on a Friday, • Access to 401(K) Retirement Plan, • Access to Company subsidised healthcare and dental care, • Hybrid working and working from home equipment allowance, • Occasional free tickets to live events, • Structured personal development, a customised training program and opportunities to attend industry conferences, • An active social events calendar and opportunity to input into the social calendar, • Opportunities to help further shape the business culture and agency benefits.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is reimagining ticket distribution with our Open Distribution strategy — giving rights holders the tools and infrastructure to sell directly to fans through the world's largest ticketing marketplaces: StubHub and Viagogo. The Open Distribution Partnerships team enables sports organizations to control how and where their tickets are distributed, priced, and marketed — reaching over 80 million monthly event buyers worldwide. StubHub is redefining how fans discover, buy, and enjoy live events. We're hiring a Director of Partnerships to build and scale our relationships with theaters, historic venues, clubs, arenas and mixed-use cultural spaces across North America. Your mandate: secure the right to distribute venue inventory on StubHub (and across open distribution when needed), prove sell-through, and turn venues into durable, data-rich growth partners. You'll own the end-to-end venue motion — from mapping decision makers and negotiating commercial models to standing up integrations and activating demand using our platform levers. You'll start as a player-coach and, as the book grows, recruit and lead a high-performing team of partnership/account managers. Location: Hybrid (3 days in office/2 days remote) – Century City, CA or New York, NY What You'll Do: • Win the venue: Build a targeted pipeline of regional theaters, club/theater rooms, and destination venues. Build relationships with all relevant stakeholders across the CRO, Ticketing, and Programming teams - securing rights to distribute inventory via Open Distribution and open distribution models., • Partner enablement: Partner with Product and Engineering to onboard venues through direct issuance and primary integrations; ensure inventory quality, dynamic pricing enablement, and multi-channel broadcast where appropriate., • Drive demand & sell-through: Orchestrate activation plans per venue to drive improved performance – acting as a go to market advisor for your venue partners., • Revenue management and advisory: Coordinate pricing and fee levers to navigate elasticity and hit sales goals without eroding partner value., • 10+ years in venue/rights-holder partnerships, ticketing, or business development with a track record of closing complex, multi-stakeholder deals and launching integrations that move revenue., • Fluency in venue economics (yield, ATP/STR, fee stack), distribution models (direct issuance, consignment, unified market), and how pricing/demand engines drive sell-through., • Operated cross-functionally with Product/Engineering, Pricing, Marketing, Support, and Finance to stand up new partners and hit shared KPI targets at speed., • Strong executive presence and communication; you're adept at aligning venue executives and internal leaders on strategy, economics, and proof of value., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description At Aroma360, we are a dynamic and fast-growing retail company specializing in providing scenting solutions for homes and businesses all over the world. We pride ourselves on providing exceptional customer experiences and are looking for individuals with a passion for sales and a drive to succeed. Are you a natural closer who loves creating unforgettable experiences? Join the Aroma360 team in our NYC Location, Hudson Yards, where luxury meets lifestyle. We’re redefining the way people experience scent — and we’re looking for driven sales professionals who can turn walk-ins into long-term clients. If you’re confident selling high-ticket products (average sale $3,500+), know how to build relationships fast, and thrive in a performance-based environment, this is your opportunity to grow with a luxury brand that’s expanding nationwide. What You’ll Do • Drive revenue: Hit (and crush) monthly sales goals through in-store client interactions and follow-up., • Own the sale: Confidently close Paid-in-Full or contract-based deals — no small transactions here., • Deliver an experience: Create personalized, premium scenting experiences that connect emotionally with clients., • Be the expert: Master our scenting systems and fragrances so you can tailor solutions that fit every customer’s lifestyle., • Leverage your tools: Use CRM (Salesforce preferred) to manage leads, track opportunities, and grow your pipeline., • Show up as a pro: Help keep the showroom visually stunning, welcoming, and aligned with our luxury brand., • Proven success in retail, luxury, or high-ticket sales., • Confident closer with strong communication and negotiation skills., • Self-driven, competitive, and motivated by hitting (and exceeding) goals., • Adaptable and comfortable in a fast-paced, evolving retail setting., • Able to work weekends, evenings, and holidays as needed — that’s when the magic happens., • Uncapped commission + base pay — realistic OTE up to $110,000+., • A premium environment where you sell products you’re proud of., • Career growth opportunities with a rapidly expanding brand., • Medical, Dental, Vision, 401(k), PTO, and Life Insurance., • Employee discounts on all Aroma360 products. Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions. Company DescriptionAroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!

Job DescriptionAbout Culinary Depot Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide. We partner with our customers from initial design and equipment selection through installation and long-term support. Our business is built on expertise, accountability, and long-term relationships—not one-off transactions. Role Summary We are hiring a Customer Support / Service Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with customers who are frustrated, stressed, or under pressure. Your responsibility is to listen, take ownership, communicate clearly, and drive each issue to resolution. This is not a “log a ticket and move on” role. It requires empathy, follow-through, and pride in helping people. If you are someone who feels personally invested in making sure customers are taken care of—and you don’t rest until the issue is resolved—this role will be a strong fit. What Success Looks Like * Customers feel heard, respected, and supported * Issues are owned end-to-end, not passed along * Communication is proactive, clear, and honest * Follow-ups happen without being chased * Problems are resolved thoughtfully, even when solutions take time Key Responsibilities * Schedule and dispatch local technicians to ensure timely service * Coordinate with manufacturers to secure warranty coverage and approvals * Respond to customer inquiries via phone, email, and chat with professionalism and empathy * Manage service cases from initial contact through resolution * Provide consistent updates and set realistic expectations with customers * Monitor open cases using internal dashboards and follow up proactively * Partner with internal teams (sales, operations, receiving) to resolve issues efficiently * Identify recurring service or equipment issues and escalate trends to management * Work closely with other Service Coordinators to maintain a high service standard Who We’re Looking For * Naturally empathetic with a genuine desire to help people * Calm, patient, and professional—especially with frustrated customers * Strong communicator who listens first and responds thoughtfully * Organized and detail-oriented with strong follow-through * Comfortable juggling multiple cases without dropping the ball * Problem-solver who takes responsibility, not shortcuts Experience in customer service or technical support is preferred (foodservice or equipment experience is a plus), but attitude and ownership matter more than background. We can train systems. We cannot train care. Important to Know This is not a call-center role and not a script-based environment. You will be expected to think, take ownership, and advocate for the customer. If helping people feels like an inconvenience, this will not be the right role. Why Join Culinary Depot We hold high standards and support our team accordingly. * Competitive compensation with performance-based reviews * Medical, Dental, and Vision insurance * 401(k) with company match * Paid Time Off plus paid holidays * Hands-on training, mentorship, and internal growth opportunities * Fast-paced, collaborative, and execution-focused office culture Powered by JazzHR 23qjaqnaBa

Job Description Job Title: Luxury Jewelry Sales Specialist Job Description: We’re looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC’s Diamond District. At TraxNYC, your income is directly tied to your hustle — this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity. CHECK OUT THE TEAM AND WORKSPACE: As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You’ll work closely with our internal teams to ensure a seamless client experience, whether it’s for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you’ll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations. Key Responsibilities: * Manage and convert inbound online leads into closed sales * Respond to client inquiries across platforms (website, Instagram, email, etc.) * Guide customers through jewelry selection, customization, and order processing * Build and maintain strong client relationships for future business * Collaborate with design and production teams to ensure accurate order fulfillment * Maintain clear communication and organized records throughout the sales cycle * Assist your online clients in person if they visit the showroom Requirements: * Proven sales experience (luxury, retail, or commission-based preferred) * Strong written communication and online customer service skills * Professional appearance and business etiquette * Full-time availability: 8-hour shifts, 5 days/week * Shifts may vary between: • Morning shift: 10:00 AM – 6:00 PM, • Evening shift: 2:00 PM – 10:00 PM * Scheduled days and shifts will vary weekly * Highly motivated, self-disciplined, and eager to grow Bonus Points For: * Experience in jewelry, luxury retail, or custom goods * Background in high-ticket online sales or e-commerce * Familiarity with NYC’s Diamond District or fine jewelry industry * Experience using monday.com or similar workflow/project management tools Compensation & Growth: * Commission-based pay starting at 12% of profits — no cap on earnings * Realistic income potential: $60,000–$120,000+ annually, depending on performance * Paid time off + employee discount * High volume of inbound leads and online traffic * Opportunity to transition into in-store, high-end client sales as you grow If you're looking for more than just a sales job — and you're ready to build a lasting career in the luxury space — we want to hear from you. The path is there. How far you go depends on how hard you work. Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Job Description This is a remote position. We are seeking an outgoing individual for our Booking Specialist opportunity! As a Specialist, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others. Booking Specialists handle the research and booking process for clients, this can include airline, hotel accommodation, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply! Roles & Responsibilities · Research, Create, and Execute exceptional itineraries for clients · Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs · Review budgets, and plan trips according to client’s budget constraints · Create promotional materials to utilize · Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…) · Effectively communicate with clients pre/post travel Requirements Requirements · Must be at least 18years of age, and be authorized to work within the US. · Must be fluent in English · Must be able to effectively communicate with clients (strong sales background a plus) · Must have a smartphone with internet access, laptop recommend but not required · Personal travel experience is a huge plus, however not required · Previous experience in customer service or hospitality also a plus, but not required Benefits Benefits · Earn your own IATA card · Discounted travel · Extremely flexible hours · Part-time or Full-time available

Job Description The Bisnow marketing team gets to drive results and touch every part of the business. From managing our brand presence to building messaging that resonates with our audiences to driving revenue opportunities and supporting new initiatives. Bisnow marketing focuses on impact. Internally this position is called the Marketing Coordinator. As a member of the team, you'll get the chance to collaborate across teams on a daily basis, partnering with tech, production, event coordination, editorial, and sales to promote our products, build our brand, and connect the commercial real estate industry. This is a hybrid role in office 3 days a week and from home 2 days per week; located at 123 William Street. BISNOW OVERVIEW Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results. With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don’t just cover the industry, we help move it forward. We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution more than 1.5 million subscribers and convening more than 100,000 commercial real estate professionals every year. We host hundreds of events, publish thousands of thought-provoking stories, drive qualified leads and create opportunities that make deals happen. At Bisnow, we love to think globally but connect and inform our audience hyper-locally. Key Responsibilities • Lead event marketing for various top tier markets. Own all aspects of the marketing plan and execution focused on driving attendee ticket sales including email marketing, promotional messaging, ad placement, newsletters, social media & more., • Analyze & refine data - using reporting tools including Iterable, Google Analytics, and SocialFlow, understand conversion rates, optimize performance and identify opportunities to drive marketing forward and increase revenue opportunities., • Improve product and event performance using data and analytics, as well as marketing best practices, to strengthen our portfolio and drive sales., • Partner with sales and marketing team to drive demand gen for advertisers, working on content marketing, ad campaigns, search engine marketing, and more tools to deliver inbound leads to sales., • Collaborate with production and sales teams to create strategies and messaging that resonates with local audiences. What are we looking for?, • Must have 1 - 3 years of marketing experience in media, live events or a digital role., • Must have experience in email marketing, ideally focused on event promotion or other promotional campaigns., • Experience building, optimizing and reporting on multichannel marketing campaigns., • Strong excel and analytical skills., • Ability to work independently and juggle multiple priorities, but flexibility to pivot and respond to change., • Team-oriented, but able to work independently., • Experience working with Iterable or another email marketing tool, Google Analytics, Canva, and event marketing experience is a must.What's in it for you?, • Competitive compensation structure!, • Medical, Dental and Vision Insurance - effective the 1st of the month following your start date., • Short and Long Term Disability Insurance - this includes maternity and paternity leaves as well., • 401K Profit Sharing Plan, • Flexible Spending Account, • Health Savings Account, • Dependent Care Account, • Unlimited Vacation Days, • 7 days paid sick leave, • 9 paid Holidays, • Referral Bonus Program, • Pet Friendly Offices

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is reimagining ticket distribution with our Open Distribution strategy — giving rights holders the tools and infrastructure to sell directly to fans through the world's largest ticketing marketplaces: StubHub and Viagogo. The Open Distribution Partnerships team enables sports organizations to control how and where their tickets are distributed, priced, and marketed — reaching over 80 million monthly event buyers worldwide. StubHub is redefining how fans discover, buy, and enjoy live events. We're hiring a Director of Partnerships to build and scale our relationships with theaters, historic venues, clubs, arenas and mixed-use cultural spaces across North America. Your mandate: secure the right to distribute venue inventory on StubHub (and across open distribution when needed), prove sell-through, and turn venues into durable, data-rich growth partners. You'll own the end-to-end venue motion — from mapping decision makers and negotiating commercial models to standing up integrations and activating demand using our platform levers. You'll start as a player-coach and, as the book grows, recruit and lead a high-performing team of partnership/account managers. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA What You'll Do: • Win the venue: Build a targeted pipeline of regional theaters, club/theater rooms, and destination venues. Build relationships with all relevant stakeholders across the CRO, Ticketing, and Programming teams - securing rights to distribute inventory via Open Distribution and open distribution models., • Partner enablement: Partner with Product and Engineering to onboard venues through direct issuance and primary integrations; ensure inventory quality, dynamic pricing enablement, and multi-channel broadcast where appropriate., • Drive demand & sell-through: Orchestrate activation plans per venue to drive improved performance – acting as a go to market advisor for your venue partners., • Revenue management and advisory: Coordinate pricing and fee levers to navigate elasticity and hit sales goals without eroding partner value., • 10+ years in venue/rights-holder partnerships, ticketing, or business development with a track record of closing complex, multi-stakeholder deals and launching integrations that move revenue., • Fluency in venue economics (yield, ATP/STR, fee stack), distribution models (direct issuance, consignment, unified market), and how pricing/demand engines drive sell-through., • Operated cross-functionally with Product/Engineering, Pricing, Marketing, Support, and Finance to stand up new partners and hit shared KPI targets at speed., • Strong executive presence and communication; you're adept at aligning venue executives and internal leaders on strategy, economics, and proof of value., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description Are you a results-driven leader who thrives on developing high-performing teams and delivering exceptional guest experiences? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, and take your leadership career to the next level. With competitive compensation, a culture focused on growth, and a strong support system, this is your opportunity to make a lasting impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. About Us FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Compensation and Benefits We offer one of the most comprehensive compensation and benefits packages in the industry: • Base salary ranging from $60,000 to $70,000, depending on experience and store assignment, • Annual bonus opportunities with the potential to earn up to $72,540 additional pay, based on performance and company success, • Paid 13-week training program through the Ashley Sales Academy, • Quarterly and annual performance awards, • 401(k) plan with company match, • Paid time off, holiday pay, and a paid day off for your birthday, • Medical, dental, and vision insurance with plans starting at $25 per week, • Employee discounts on Ashley products, • Referral bonuses of up to $1,000 for successful candidate referrals Our Culture and Team Member Programs At FDE, we foster a culture of accountability, growth, and recognition. We actively seek employee feedback and invest in meaningful programs to support our team and communities: • Hope to Dream: Every mattress purchase helps provide beds to children in need, • Give a Day: One paid day annually to volunteer with an approved nonprofit organization, • Corporate Chaplains: Confidential support for personal, family, and wellness matters, • Life Resources: Quarterly wellness events on finance, relationships, and health, • Team Member Relief Fund: Financial support for unexpected life events, • SmartDollar: Free financial education and budgeting platform for employees Your Role: Sales Manager As a Sales Manager, you will be responsible for leading, developing, and managing the performance of the sales team. You will create a culture of accountability and success, focusing on driving KPIs, guest satisfaction, and overall store performance. You will lead by example on the sales floor, ensuring team engagement and alignment with company goals and values. You will have a designated 'Home Store' at one of our New Jersey locations; Fairfield, Paramus, Secaucus, Union, Bay Plaza, Nanuet - with the expectation for you to be flexible in working location according to meet the business need. Key Responsibilities Sales Leadership and Coaching • Lead and execute FDE's seven critical sales leadership processes, • Manage team staffing levels to align with traffic and sales volume, • Support the onboarding and development of new team members, • Coach and performance manage associates to achieve sales excellence, • Oversee consistent execution of the Ashley Proven Sales Process, • Guide prospecting and follow-up to build a strong pipeline of customers, • Ensure sales practices meet company compliance and quality standards, • Maintain a consistent presence on the sales floor to coach and support staff (Position to Impact) Leadership Development • Apply leadership tools and best practices in daily management, • Attend required training including leadership development and product/vendor sessions, • Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training Daily Operations and Motivation • Lead energizing morning huddles and coaching scrimmages, • Assign team opportunities and participate in guest interactions, • Review and manage staffing-to-traffic ratios and store KPIs Sales and Performance Metrics • Achieve store sales budgets based on store tier, • Improve sales KPIs including close rate, sales per guest, and average ticket, • Monitor and drive success across categories such as protection plans, sleep products, and financing, • Track Net Promoter Score (NPS) and Total Piece Exception Rate Operational Excellence • Ensure all activities align with the company's mission, values, and operational standards, • Participate in weekly "Perfect Store Visit" meetings to review store readiness and performance, • Maintain a clean, organized, and guest-ready showroom environment Schedule Requirements • Full-time, minimum of 45 hours per week including weekends, • Availability during holiday periods and business-critical dates, • Two scheduled days off per week, with exceptions during peak periods, • Regular, in-person attendance at the assigned store location is required Qualifications • High school diploma or GED required; associate or bachelor's degree preferred, • Previous leadership experience in a fast-paced retail environment, • Strong ability to coach, lead, and drive performance through others, • Effective communicator with strong interpersonal and motivational skills, • Ability to foster teamwork and build strong internal relationships, • Highly organized with the ability to adapt to changing priorities, • Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systems Job Type Full-time Benefits Health insurance, Dental insurance, Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount, Paid training program

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Platform Engineering team builds the systems, tooling, and operational standards that enable product teams to deliver software safely, frequently, and independently as the company grows.The Platform Engineer is responsible for contributing as part of this team, helping to lead the design, scalability, reliability, and operational excellence of the company’s platform infrastructure and core services. This role partners closely with Engineering, Product, and Cybersecurity to architect and evolve systems that support a highly available, secure, and resilient multi-tenant SaaS environment. As a senior individual contributor, the Platform Engineer applies advanced reliability and systems engineering principles to production environments, influencing architectural decisions and long-term platform strategy. This role balances speed of delivery with operational maturity, ensuring the platform scales effectively while maintaining high standards of performance, security, and uptime. This position reports to the Platform Engineering Manager. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You bring deep experience designing and operating production-grade cloud platforms, ideally within Microsoft Azure, and have helped evolve infrastructure that supports reliable, highly available SaaS systems at scale. * You have led or played a major role in complex platform initiatives, such as Kubernetes adoption, infrastructure modernization, or safely decomposing monolithic systems while the business continued shipping product.. * You have strong experience building and evolving CI/CD pipelines, infrastructure-as-code frameworks, and deployment automation that allow engineering teams to ship software safely and frequently. * You think in terms of systems, reliability, and operational maturity, with experience designing observability practices, incident response processes, and service reliability standards that improve uptime and reduce operational friction. * You naturally raise the technical bar around you, documenting architecture decisions, mentoring engineers, and helping teams adopt stronger reliability, observability, and operational practices across production systems. What You'll Do * Lead the design, implementation, and evolution of reliable, scalable platform infrastructure supporting the company’s SaaS products and APIs. * Partner with engineering teams to evolve platform architecture over time, supporting safe system decomposition, service ownership, and scalable service boundaries. * Architect and maintain infrastructure-as-code frameworks and automation standards to ensure consistency and repeatability across environments. * Establish and refine monitoring, alerting, logging, and observability practices to proactively detect and resolve system issues. * Own and improve incident response frameworks, root cause analysis processes, and post-incident reviews, driving systemic improvements. * Define and guide service level objectives (SLOs), service level indicators (SLIs), and error budgets to support reliability-driven decision-making. * Partner with Engineering teams to embed reliability, operability, and scalability considerations into system architecture and deployment workflows. * Lead improvements to CI/CD pipelines, deployment automation, and platform tooling to increase developer velocity and reduce operational friction. * Drive capacity planning, performance optimization, and scaling strategies to ensure platform readiness for growth and peak usage. * Collaborate with Security and Engineering leadership to ensure platform resilience, data protection, and compliance best practices are embedded in infrastructure design. * Provide technical leadership and mentorship to engineers across teams, influencing platform standards and architectural best practices. * Contribute to documentation, operational standards, and runbooks to ensure consistency and knowledge sharing. * Participate in on-call rotations and provide production support as needed to maintain system uptime and reliability. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or related roles within a SaaS environment. * Demonstrated experience designing and supporting highly available, production-grade cloud infrastructure. * Deep experience with cloud platforms (Azure preferred), networking, and distributed systems architecture. * Strong experience with infrastructure as code, automation frameworks, and CI/CD pipeline design. * Experience supporting multi-tenant SaaS systems with high availability, uptime, and performance requirements. * Experience with containerization and orchestration technologies (e.g., Kubernetes). * Experience leading complex technical initiatives or serving as a senior technical advisor across engineering teams. Essential Skills * Strong systems-thinking and architectural judgment, with the ability to design scalable, resilient solutions. * Advanced troubleshooting and root cause analysis skills across distributed systems. * Ability to influence technical direction without direct authority. * Strong written and verbal communication skills, including the ability to document architecture decisions and operational processes. * Ability to balance long-term platform strategy with short-term business priorities. * High level of ownership, accountability, and attention to detail. * Ability to work independently while collaborating effectively across Engineering, Product, and Cybersecurity teams. * Commitment to operational excellence and continuous improvement. Tools You’ll Use * Slack * Jira * Confluence * GitHub * Visual Studio Code / IDE * Datadog * AI-assisted development tools (GitHub Copilot) What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * A base annual salary range of $170,000 - $195,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We're seeking a Sales Training Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations—ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers. This is an in-person role that requires working onsite at our NYC office. What You'll Do Training & Development • Design and deliver onboarding programs for new sales hires, • Create ongoing training, certifications, and workshops to upskill reps, • Develop and maintain sales playbooks, scripts, and competitive battle cards, • Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies), • Define and document consistent sales methodologies, qualification criteria, and stage definitions, • Optimize lead handoffs between SDRs, AEs, and CS, • Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software), • Drive tool adoption across the team and measure usage effectiveness, • Track and report on KPIs such as win rates, conversion by stage, and rep productivity, • Build dashboards and provide insights to sales leadership, • Leverage data to guide training, process improvements, and strategyWho You Are, • Experience of having done individual sales ideally in a high-ticket D2C environment, • 1-2 years of experience as a sales manager, • 1–3 years of experience in sales enablement, sales training or sales operations, • Strong understanding of sales processes, methodologies, and buyer journeys, • Excellent communication, training, and facilitation skills, • High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic), • Data-driven mindset with the ability to analyze metrics and translate into actionable insights, • Proven ability to partner cross-functionally (sales, marketing, product, ops)Success in this Role Looks Like, • New sales hires are ramping up to productivity faster, • Sales teams use consistent messaging and playbooks, • Higher win rates and quota attainment, • Reduced friction in sales processes and tools, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionPosition: Vice President of Marketing and Communications Reports to: Chief Growth Officer FLSA Status: Exempt Compensation: $160k-190k About The Apollo In December 2024, The Apollo Theater became the first organization honored by the Kennedy Center Awards, emphasizing The Apollo’s impact on the past, present, and future of American culture and the performing arts. From the longest-running talent show in America with Amateur Night at The Apollo, which launched the careers of icons like Ella Fitzgerald and Lauryn Hill, to performances from beloved legends like Smokey Robinson and Lil’ Kim and today’s biggest stars like Drake, The Apollo has always been a home for artists to create and a home for audiences to see incredible music and art from legendary artists. The Apollo is an American cultural treasure. It is a vibrant non-profit organization rooted in the Harlem community that engages people from around New York, the nation, and the world. Since 1934, The Apollo has celebrated, created, and presented work that centers Black artists and voices from across the African Diaspora. It has also been a catalyst for social and civic advocacy. Today, The Apollo is the largest performing arts institution committed to Black culture and creativity. Description WHO ARE YOU? Are you passionate and driven, with an entrepreneurial spirit? And are you resourceful, innovative, forward-thinking, and collaborative? Do you have an interest in culture, performing arts, or entertainment? At Apollo Theater Foundation, the Vice President of Marketing and Communications embraces these qualities! THE JOB The Vice President of Marketing and Communications is a member of the senior leadership team and reports the Chief Growth Officer. The VP oversees all strategies for marketing and audience development at the Apollo Theater, including media relations, branding, advertising, owned, paid and social media, and ticketing sales operations. As a vital member of the leadership team, the Vice President collaborates in setting annual and long-term organizational goals, enjoys representing The Apollo externally in the community, and advocates for a thriving company culture. This individual values collaboration, artistic integrity, an organizational culture of belonging, and respect, and brings these values into their day-to-day work. This role requires a visionary leader who can drive innovative marketing strategies, enhance brand visibility, lead audience engagement and effectively communicate the organization’s mission to various constituents. The Vice President will work closely with The Apollo’s cross-functional teams to identify and maximize opportunities to raise brand awareness, deepen engagement and broaden reach for The Apollo’s mission and achievements. This should be achieved through a diverse mix of marketing, advertising, media, social and community engagement campaigns using the full range of traditional and digital tools available. This leader brings end-to-end development and implementation of strategic messaging and marketing materials with external audiences, donor constituents and corporate sponsors. The Vice President also leads annual ticket revenue goals and oversees The Apollo’s media agencies of record. Key Responsibilities Team Leadership and Stakeholder Engagement: • Lead and mentor a team of marketing and community engagement professionals, fostering a collaborative and innovative work environment., • Provide regular feedback, professional development opportunities, and performance evaluations to team members., • Manage departmental budgets and allocate resources effectively., • Build and maintain relationships with key stakeholders, including members, partners, sponsors, and the media., • Collaborate with internal teams to ensure consistent messaging and alignment of marketing efforts with organizational goals.Strategic Planning:, • Develop and implement comprehensive marketing, brand and messaging strategies aligned with The Apollo’s mission and objectives., • Conduct market research to identify trends, opportunities, and challenges in the industry., • Set measurable goals and KPIs to track the effectiveness of marketing campaigns and initiatives.Brand Management and Communications:, • Enhance and maintain the organization’s brand identity, ensuring consistency across all marketing and communication materials., • With graphics designers leading the day-to-day, the Vice President manages development of creative content, including graphics, videos, and written materials that resonate with target audiences., • Manage the organization’s visual and verbal brand guidelines., • With a PR manager leading the day-to-day, the Vice President manages communications strategies in collaboration with other key stakeholders such as the Board of Trustees, development and operations departments, visiting artists and corporate sponsors, incorporating a holistic approach to the entire guest and donor experience.Campaign Development and Execution:, • In partnership with marketing managers, the Vice President approves, plans, executes, and evaluates integrated brand, programming and development marketing campaigns across multiple channels, including digital, social media, print, and events., • Plan, execute, and evaluate integrated marketing campaigns across The Apollo channels on behalf of corporate sponsors and licensing partners., • Collaborate with internal teams, and external agencies to produce high-quality marketing materials., • Monitor and optimize campaign performance using data-driven insights.Digital Marketing:, • With a content manager leading day-to-day efforts, the Vice President is responsible for the management of content for The Apollo’s website, ensuring it is user-friendly, up-to-date, and optimized for search engines., • Manage the team in development and implementation of social media strategies to increase engagement and reach., • Partner with Digital Marketing and Tech Director to develop and implement digital marketing strategy, including SEO, SEM, email marketing, and social media.Ticketing Operations:, • Oversee ticketing operations, and promotes alignment with marketing priorities and revenue goals, customer service practices, and part-time personnel management. Community Engagement:, • With a community marketing manager overseeing day-to-day, the Vice President ensures design and implementation of strategies to engage Harlem communities and partners, ensuring they feel valued and connected to the organization., • Oversee the team creation and distribution of community-focused communications, including newsletters, event invitations, and updates on organizational activities., • Oversee the team’s planning and execution of community-focused events and activities to foster Harlem engagement and encourage active participation.Reporting and Analysis:, • Track, analyze, and report on the performance of marketing and communication initiatives., • Utilize data and analytics to inform decision-making and optimize strategies., • Prepare regular reports and presentations for executive leadership and the board of directors., • Support leadership in developing and creating the annual report.Qualifications and Required Skills, • 10+ years of professional experience in marketing and communications, with at least 3 years in a senior leadership role., • Must possess excellent organizational and planning skills., • Excellent written and oral communications skills., • Superior project management and time management skills., • Must be a confident communicator and presenter to internal and external audiences., • Strong knowledge and understanding of current trends in digital media/social media and of the power of integrated, multichannel communications to enhance The Apollo’s market presence., • Self-motivated, decisive, and resourceful with the ability to flex with rapid change, anticipate, and act quickly on opportunities., • Ability to build productive relationships with internal and external constituents., • Willingness to do what it takes to get the job done., • Exemplary team player with a positive and professional approach to management. 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Job Description We are seeking a mid-level Manager to oversee ticketing strategy, sales data analysis, and industry research for clients including Broadway shows, Off-Broadway shows, and cultural institutions across New York City. A successful candidate for this position will be able to make data-driven recommendations using sales and marketing data, effectively communicate those recommendations to internal teams and external clients, implement ticket programming and optimizations, and accurately measure results overtime. JOB RESPONSIBILITIES Ticketing & Pricing Strategy • Lead and support sales analysis for clients, making data-driven, strategic recommendations on pricing models, ticket programming and distribution against revenue goals and projections., • Create, submit, and revise programming to support all aspects of ticketing (dynamic and variable pricing adjustments, performance scheduling, special promotions, distribution management, group sales, etc.)., • Effectively use sales data to anticipate trends and tell a story through clear, effective reporting and/or presentations -- translating complex data into clear, actionable strategies., • Collaborate with interdepartmental teams to make integrated recommendations across traditional media, digital media, marketing partnerships, social media, and more based on sales trends., • Leverage proprietary first-party behavioral data to inform new business strategies, growth opportunities, and audience segmentation for clients., • Cultivate a deep understanding of the Broadway and live entertainment industries, seasonal variables, and the competitive landscape to be a resource for both clients and agency teams., • Assist in maintaining agency-wide and industry-wide databases as needed., • 3 to 5 years of experience in a relevant, data-driven role., • Experience with ticketing within the live entertainment industry required. Specific experience with ticketing systems regularly used on and off-Broadway (STAR/Telecharge, Nliven/Broadway Direct, Tessitura, Ticketmaster, Audience View) a plus., • Advanced Microsoft Excel skills are required (Macros & VBA, SUMIFS, XLOOKUP, PivotTables, charting, etc.). Experience with other data analysis or business intelligence tools (SQL, R, Python, Power BI, Tableau, etc.) a plus., • Strong mathematical skills, analytical skills, and financial acumen required., • Ability to be available evenings and/or weekends as needed required., • Proficiency with marketing or advertising, including media planning and digital media metrics, a plus., • Proficiency with qualitative and/or quantitative research a plus., • Meticulous attention to detail and organizational skills required., • Ability to collaborate seamlessly and effectively across disciplines and departments required., • This is a client-facing role: excellent communication skills (written, in-person, and presenting to large groups) are required.Annual Salary$55,000—$70,000 USD

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Responsibilities and Duties • Provide and maintain elevated standards of client support by phone and via email including but not limited to:, • Remote troubleshooting by requesting and sourcing information from a client or client representative., • Rebooting of client systems via multiple software platforms., • Managing escalated request and technical troubleshooting., • Handle technical remote troubleshooting in the following areas:, • Audio & Video Distribution Concepts and Equipment, • HDMI Baluns, • HDMI Matrix Switches, • Fiber Baluns, • Video over Network Distribution Equipment, • IR, RS-232 and Network Control protocols, • Networking, • VPN Connections, • Port Forwarding, • Crestron Control Systems, • Savant Control Systems, • MAC OS, • Create, update and close service tickets and service upgrade tickets within project software by:, • Maintain open dialogue with the client on troubleshooting progress., • Thoroughly document all troubleshooting steps taken., • If applicable, schedule onsite service visits with clients and communicate costs., • Actively maintain ticketing status in project software to ensure all clients are responded to promptly., • Complete ticket life cycle when issues are resolved., • Maintain and update recaps of onsite service calls prior and following dispatch of service technicians. Contact client to confirm expectations for resolved issues and to set up any return visits., • Coordinate with clients to accept payments for overdue or current service bills., • Work alongside client concierge to maintain and update VIP client list, customer folders, and company notes in project tracking software., • Maintain and update client information by:, • Altering point of contacts, • Updating contact information, • Updating any login credentials, • Track progress of equipment repairs and proceed to schedule re-installation of repaired/replaced units as applicable. Update service ticket with project information and status., • Review web resource tools to proactively identify client needs based on historical data, previous service calls, and current alerts., • Track and update client approval for product and labor via service tickets, take payments as applicable., • Coordinate with internal stakeholders action service tickets based on internal needs., • Confirm appointments, timeline for access and point of contact for service dispatch, provide notes in project software., • Provide service technician with accurate notes and documentation on the issue(s), state what has already been addressed and what is required on site., • Confirm appointments with clients prior to dispatching., • Assist with emergency client requests as needed, provide clients with reasonable expectations for repair., • Review and approve completed service orders for accounting team., • 3-5 years experience working within a customer service base environment with high end clientele., • Technical experience with remote troubleshooting AV and networking equipment, ideally in the home automation sector., • Working knowledge of Creston, Savant, Lutron control systems., • Professional phone edetate, strong written communication skills and ability to balance several communication platforms simultaneously. Call center experience strongly preferred., • High school diploma or equivalent required, bachelor's degree preferred., • Experience interacting with stakeholders at all levels; over communicator., • Demonstrated ability to self-motivate and follow-through., • Attention to detail, great organizational skills, the ability to meet tight deadlines, and to juggle multiple critical requests., • Ability to think both strategically and tactically and to drive execution. Should be equally comfortable with long term planning and day-to-day progress tracking and execution., • Proven track record of taking ownership and of delivering results in a fast-paced environment., • Have a solid grasp of customer success and ample experience developing client relationships, working with clients directly to find solutions., • Demonstrated desire for continuous learning and improvement., • Aptitude for working within multiple software platforms. Flexible work from home options available.

Job DescriptionARTECHOUSE is a pioneering home for art created through technology, producing immersive digital art exhibitions and cultural programming. We’re seeking an Events & Partnerships Marketer to help expand our NYC programming, partnerships, and audience reach. This is an outward-facing, relationship-driven role for someone deeply plugged into NYC’s cultural, digital art, music, and events scene. You’ll own the full cycle of events and partnerships—from sourcing partners and pitching ideas to marketing, on-site execution, and post-event reporting. You’ll bring in partners, build high-energy programming that complements our exhibitions, and drive attendance and ticket sales through smart collaborations and grassroots marketing. What You’ll Do • Source, pitch, negotiate, and execute partnerships with artists, collectives, festivals, brands, and community organizations, • Own full-cycle execution of live events and programming, from concept to post-event evaluation, • Represent ARTECHOUSE in the community at openings, festivals, panels, and cultural events, • Develop and execute marketing plans across social, email, listings, ticketing platforms, and partner channels, • Lead grassroots, community-driven marketing efforts, • Coordinate guest lists, RSVPs, influencer outreach, and partner amplification, • Track performance across attendance, ticket sales, partnerships, and sponsorship revenue Qualifications • 3–6+ years of experience in events marketing, partnerships, festivals, sponsorships, or experiential brands, • Strong NYC network and comfort building relationships in person, • Sales-minded, proactive, and comfortable pitching and closing partnerships, • Strong sense of ownership and follow-through, • Organized, creative, and able to manage multiple initiatives, • Willingness to work evenings and weekends as needed Why ARTECHOUSE, • High level of ownership and autonomy, • Direct impact on programming, revenue, and growth, • Work at the intersection of art, technology, and cultureCompensation$66,500–$75,000 base + commission on sponsorship and partnership revenue, with performance accelerators. #HybridRemote Powered by JazzHR mgzauFAC9K

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role As a Senior Software Engineer, you’ll be at the heart of shaping how we build, scale, and evolve our Nliven platform. This role is for someone who thrives on solving complex technical challenges while helping others grow and succeed around them. You’ll lead the development of performant, scalable applications across both the frontend and backend, leveraging .NET Core and modern JavaScript frameworks like React, Angular, or Vue. Whether you're designing new features, optimizing critical services, or tackling tech debt head-on, you'll have a direct hand in driving technical excellence. You’ll report to an Engineering Manager and own the end-to-end delivery of medium-scale projects, with the tools to shape solutions and the responsibility to see them through. If you're ready to bring energy, leadership, and craft to a fast-moving environment. This is your chance to make a meaningful impact. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You take ownership naturally and follow through. When you commit to a solution, you see it through to a high standard. * You enjoy balancing hands-on technical work with mentoring others, raising the bar not just for code quality but for how the team works together. * You’re comfortable operating in ambiguity, asking the right questions, and turning evolving requirements into thoughtful, scalable solutions. * You care about building the right thing, not just building fast, and you value collaboration with Product and Design to create meaningful user impact. What You'll Do * Drive large projects from conception to delivery working lockstep with Product Managers, Designers, and other engineers. * Write clean, reusable, and maintainable code across the technology stack. * Collaborate with Product and Design teams to develop solutions that align with business objectives. * Contribute to and maintain technical documentation, such as system designs and API contracts, to ensure shared team understanding. * Lead and participate in code reviews, ensuring adherence to engineering best practices. * Develop and enforce coding standards, best practices, and design principles across the engineering team. * Troubleshoot performance bottlenecks and optimize system reliability. * Stay up to date with emerging technologies, evaluating their potential impact and adoption. * Act as a technical mentor for junior and mid-level engineers, fostering a culture of continuous learning and improvement. * Contribute to architectural discussions and long-term technical roadmaps. * Solve complex technical challenges related to performance, scalability, and security. * Aid in the product team to design features from concept through production, including instrumentation, monitoring, and iterative improvement based on usage and feedback. * Identify and advocate for improvements to developer experience, such as tooling, CI/CD workflows, or onboarding processes. * Collaborate cross-functionally to ensure engineering solutions meet business needs and provide a great user experience. * Support a culture of accountability and shared ownership by participating in incident reviews and reliability initiatives. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in related field or equivalent practical experience. * Five or more years of full stack software development in a Saas or technology-driven environment. * Proficiency in modern frontend frameworks (Angular, React, or Vue) * Strong front end experience (HTML, CSS, and JavaScript) * Strong back-end / API experience (.NET Core). * Deep understanding of SQL databases and data modeling best practices. * Familiarity with Agile framework and methodologies. * A comprehensive understanding of computer science concepts. Essential Skills * Strong problem-solving and analytical skills, with a keen attention to detail. * Excellent communication skills, able to articulate complex technical concepts clearly. * Ability to work independently while collaborating effectively with cross-functional teams. * Strong time management and multitasking skills, balancing multiple projects and priorities. Tools You’ll Use * Microsoft Office * Google Suite * Slack * JIRA What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * We are hiring for two Sr. Software Engineer levels. Our Sr. Software Engineer 1 has a base annual salary range of $115,000 - $135,000 and our Sr. Software Engineer 2 has a base annual salary range of $130,000 - $150,000. Salaries are commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description The mission of Jazz at Lincoln Center, Inc. (“JALC”) is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy. From college students to young stars, from working professionals to celebrated masters, we present quality jazz for an ever-increasing audience in an unprecedented range of activities and a variety of venues. We are dedicated to lifting audiences and bringing people together with substance and with integrity. JALC has created a dynamic platform where our key constituents – jazz artists (beginner to grizzled veteran), fans (casual listeners to advanced scholars), educators (local band leaders to leading artist-educators) and advocates (local community advocates to important national promoters) – can meet, engage, learn, and work towards common objectives. About the Role The Email Marketing Specialist supports the execution of email communications across the organization. This role focuses on building and sending email campaigns, maintaining audience lists, coordinating content and approvals, and supporting automated email communications that help drive audience engagement, ticket sales, subscriptions, memberships, and donations. Working closely with the Marketing, Development, and Education teams, the Email Marketing Specialist translates campaign plans into clear, well-formatted emails, maintains accurate audience segmentation, and helps ensure communications are delivered effectively and on schedule. This role is highly detail-oriented and operational, requiring strong organization, collaboration, and technical comfort with email marketing platforms and CRM systems. Responsibilities Email Content Development & Deployment • Build and deploy email campaigns across performance marketing, education, fundraising, and institutional messaging., • Draft and format email content, edit copy, and build layouts that align with Jazz at Lincoln Center’s brand and voice., • Coordinate with internal stakeholders to gather copy, images, and approvals needed for scheduled email sends., • Prepare and schedule campaigns according to the marketing communications calendar., • Ensure emails are formatted correctly across devices and email clients and meet internal quality standards for grammar, clarity, and presentation., • Maintain day-to-day operations within the email marketing platform, including audience lists, data accuracy, and list hygiene., • Build andmaintainaudience segments based on patron type (ticket buyers, subscribers, donors, educators, etc.) and engagement interests., • Pull lists and prepare targeting selections for scheduled email campaigns., • Work with Tessitura and Technology teams to helpmaintainclean and reliable data connections between systems., • Build andmaintainautomated email journeys such as welcome series, renewal reminders, abandoned cart reminders, and re-engagement campaigns., • Implement updates or adjustments to automated campaigns based on direction from marketing leadership., • Support routine testing of subject lines, layouts, calls-to-action, and send timing to improve campaign performance., • Track email campaign performance metrics including open rates, click-through rates, conversions, and unsubscribe activity., • Prepare reports summarizing campaign results for internal teams., • Support the creation and maintenance of dashboards that help teams understand audience engagement and campaign performance., • Strong writing and editing skills with the ability to produce clear, engaging marketing communications., • Attention to detail and commitment tomaintainingbrand voice and communication standards., • Comfort working within email marketing platforms and CRM systems., • Understanding ofaudience segmentation and email list management practices., • Ability tomonitorcampaign metrics and summarize results., • Strong organizational skills with the ability to manage multiple campaigns and deadlines simultaneously., • Ability to coordinate across teams and navigate approval processes., • Experience building andmaintainingautomated email communications., • Familiarity with email deliverability considerations, accessibility standards, and responsive design., • Working knowledge of email marketing compliance requirements such as CAN-SPAM and related privacy practices., • 4–6 years of experience supporting email marketing, digital marketing, or CRM-driven communications., • Hands-on experience with email marketing platforms (such asWordfly, Salesforce Marketing Cloud, Mailchimp, or similar)., • Experience working with CRM systems; familiarity with Tessitura andWordflyor Salesforce Marketing Cloud preferred., • Experience building segmented email campaigns and supporting automated marketing communications., • Ability to interpret campaign performance data and summarize key results. We offer a comprehensive benefits package including: generous PTO; medical, dental & vision; a defined contribution plan and deferred compensation plans. Work Location Expectations At Jazz at Lincoln Center, we believe the best work happens in person, through collaboration, spontaneous conversation, and the kind of connection that reflects the spirit of jazz itself. While we do not offer formal hybrid arrangements, we approach real life with understanding: when things come up, we are flexible. That said, staff are expected to be on site whenever their role or schedule requires it, whether that is standard hours, evenings, or weekends, so that we can do our best work together. Equal Opportunity Employer Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants, employees, contractors, and other covered persons, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Jazz at Lincoln Center is committed to creating an inclusive, open, and respectful culture that reflects and embraces diversity.

Job DescriptionSalary: $120,000 - $140,000 New York Peace of Mind Technologies, LLC (POM) is seeking an experienced Director of Service to strategically lead and scale our low-voltage service department. This role is responsible for driving operational excellence, increasing client retention, improving profitability, and building a high-performing service team. About the Role This is a leadership position for someone who understands how to: • Run a service department as a business unit, • Improve recurring revenue and contract retention, • Implement KPIs and accountability systems, • Elevate client experience About Us Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled thousands of site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise). Responsibilities Strategic Leadership & Department Growth • Lead and scale the low-voltage service department as a profit center., • Develop and execute departmental goals tied to revenue growth, retention, and operational efficiency., • Establish, track, and report weekly KPIs (response time, first-time fix rate, billable utilization, contract renewal rate, margins, etc.)., • Improve service contract profitability and increase recurring service revenue., • Identify operational inefficiencies and implement process improvements., • Develop and enforce departmental SOPs, policies, and service standards., • Own the overall client service experience from first call through resolution., • Drive proactive communication and transparency with clients., • Implement retention strategies that increase renewal rates and client satisfaction., • Conduct client site visits to strengthen relationships and uncover service opportunities., • Ensure service documentation, reporting, and billing accuracy align with customer contracts (S&W, SLAs, etc.)., • Oversee incoming service requests and ensure proper triage and escalation., • Manage ticket creation, scheduling, dispatch, and case lifecycle tracking., • Ensure timely documentation of field updates and case progress., • Verify and approve service work orders and billing against contract scope., • Monitor technician performance, utilization, and response times., • Recruit, train, and retain high-performing service technicians., • Develop a culture of urgency, accountability, and client-first thinking., • Conduct regular performance reviews and coaching sessions., • Provide ongoing technical and customer service training., • Foster a learning environment focused on professional growth., • Build bench strength to support department scalability. Desired Skills and Experience • 510 years of experience managing a low-voltage service department (AV, security, access control, surveillance, networking)., • Proven experience increasing client retention and improving service profitability., • Strong understanding of service contracts (S&W), SLAs, and recurring revenue models., • Experience implementing KPIs and managing service performance metrics., • Proficiency in service management platforms (ServiceTrade experience a plus)., • Solid technical knowledge of low-voltage systems including AV integration, access control, video surveillance, and network infrastructure., • Strong leadership, communication, and conflict resolution skills., • Ability to manage multiple priorities while maintaining operational control., • Prior field installation or project management experience preferred., • Bachelors degree Does this sound like you? Benefits Include: • $120,000 - $140,000 annual salary, • Health, Dental, and Vision Insurance, • Life Insurance, • Voluntary Disability Insurance, • 401k plan with matching contribution, • Generous paid-time-off policy, • Pre-tax Commuter Benefit We are an equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionCompany Description WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don’t just aspire to make the best products on the market; we want to be the best beauty brand to work for. We’ve created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that’s how we got here. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE The Senior Manager, Key Accounts role is the key contact with the retailer buying offices. Collaborating on strategies, sales and rank targets, inventory planning and activations to drive growth in national accounts to achieve sales targets and secure best in class in-store and online exposures. This role mirrors the structure of many retail partners. This position will partner with our retailers. This position will report directly to the Head of Sales and Planning. Job Description JOB RESPONSIBILITIES • Client Relationship Management: Building and maintaining strong, trusting relationships with key clients, understanding their business needs, goals, and challenges., • Strategic Account Planning: Developing and executing strategic plans to drive growth, maximize revenue, and ensure the continued success of key client accounts., • Communication and Coordination: Acting as the main liaison between key customers and internal teams, coordinating efforts across departments such as sales, marketing, product development, and customer support., • Sales and Business Development: Identifying and pursuing opportunities for upselling, cross-selling, and expanding product or service offerings to key accounts. This also includes contributing to new business pitches., • Problem Resolution and Support: Addressing client inquiries, resolving issues, and proactively identifying solutions to meet client objectives., • Performance Monitoring and Reporting: Conducting regular business reviews, analyzing key performance indicators (KPIs), and reporting on account health, satisfaction, and sales forecasts., • Negotiation and Contract Management: Negotiating contracts, pricing, and terms with key accounts., • Develop strong cross functional relationships and synergies across: marketing, digital, visual merchandising and planning, • Identify business opportunities by account to increase overall share and brand awareness, • Understand retail, gross and net sales trends compared to budget in order to optimize brand profits, • Contribute to and project manage launch strategies in collaboration with marketing, digital and store design, • Optimize product assortment and gondola productivity to maintain elevated space and location within our retail partners, • Must be able to remain in a stationary position on average of 7.5 hours/day., • Light to moderate lifting may be required., • While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.Qualifications PROFILE You have/are: • 6-8 years in account management or sales or sales planning, with a proven ability to retain and grow strategic accounts, • Exceptional interpersonal skills and the ability to build trust with clients, • Excellent verbal and written communication skills, confident in leading reviews and negotiations, • Ability to develop effective customer strategies, analyze sales potential, and translate data into actionable solutions, • Strong problem-solving skills and the ability to manage complaints effectively, • Comfortable navigating through data to create opportunities, • Highly organized, self-motivated, and able to multitask and prioritize efficiently, • Familiarity with CRM systems and basic computer skills (e.g., Microsoft Office Suite), • A Bachelor's degree in marketing, business administration, sales, or a related field is often preferred, • Consumer Centric: Build relationships with Consumers through heartfelt generosity, • Agile: Anticipate and champion change, • Collaborative: Communicate and dream with others, • Growth Minded: Seek opportunities that offer the chance to be a curious creator, • Accountable: Take ownership of actions and responsibilities, • A Strategic Thinker: Implement new ideas from data and insights to create the unexpected, • Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success, • Optimistic: Maintain a “Sky’s the Limit” mindset Additional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works The salary range for this role is $120,000 - $150,000 USD. This role is based in New York City.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is reimagining ticket distribution with our Open Distribution strategy — giving rights holders the tools and infrastructure to sell directly to fans through the world's largest ticketing marketplaces: StubHub and Viagogo. The Open Distribution Partnerships team enables sports organizations to control how and where their tickets are distributed, priced, and marketed — reaching over 80 million monthly event buyers worldwide. StubHub is redefining how fans discover, buy, and enjoy live events. We're hiring a Director of Venue Partnerships to build and scale our relationships with theaters, historic venues, clubs, arenas and mixed-use cultural spaces across North America. Your mandate: secure the right to distribute venue inventory on StubHub (and across open distribution when needed), prove sell-through, and turn venues into durable, data-rich growth partners. You'll own the end-to-end venue motion — from mapping decision makers and negotiating commercial models to standing up integrations and activating demand using our platform levers. You'll start as a player-coach and, as the book grows, recruit and lead a high-performing team of partnership/account managers. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA What You'll Do: • Win the venue: Build a targeted pipeline of regional theaters, club/theater rooms, and destination venues. Build relationships with all relevant stakeholders across the CRO, Ticketing, and Programming teams - securing rights to distribute inventory via Open Distribution and open distribution models., • Partner enablement: Partner with Product and Engineering to onboard venues through direct issuance and primary integrations; ensure inventory quality, dynamic pricing enablement, and multi-channel broadcast where appropriate., • Drive demand & sell-through: Orchestrate activation plans per venue to drive improved performance – acting as a go to market advisor for your venue partners., • Revenue management and advisory: Coordinate pricing and fee levers to navigate elasticity and hit sales goals without eroding partner value., • 10+ years in venue/rights-holder partnerships, ticketing, or business development with a track record of closing complex, multi-stakeholder deals and launching integrations that move revenue., • Fluency in venue economics (yield, ATP/STR, fee stack), distribution models (direct issuance, consignment, unified market), and how pricing/demand engines drive sell-through., • Operated cross-functionally with Product/Engineering, Pricing, Marketing, Support, and Finance to stand up new partners and hit shared KPI targets at speed., • Strong executive presence and communication; you're adept at aligning venue executives and internal leaders on strategy, economics, and proof of value., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description Canyon seeks a full-time Associate Director of Digital Content to oversee its digital content, including social media, website, and digital email marketing. Who we are Canyon is a nonprofit arts venue opening in 2026 on the Lower East Side of NYC, dedicated to the exhibition of time-based media art and performance. Position Overview The Associate Director of Digital Content is the primary architect of Canyon's digital narrative. Reporting to the Chief Communications Officer, this role transforms our mission-bringing durational and time-based art to the center of the cultural conversation-into compelling, high-impact stories that resonate across social media, our website, and digital email marketing. We are looking for a visionary storyteller who balances a creative soul with a marketing mindset. You will lead the charge in elevating Canyon's brand presence from the ground up, turning passive followers into a dedicated community through innovative, multi-platform content that reflects our unique Lower East Side energy. Key Responsibilities • Narrative Strategy & Marketing Launch: Lead the digital-first content strategy for our 2026 opening. Prioritize storytelling that drives brand awareness and directly supports marketing goals, including brand elevation, ticket sales for performances, membership growth, and venue hospitality., • Social Media Innovation: Lead the creative direction for all social channels. We aren't just "posting"; we are creating a digital extension of our 40,000-square-foot space. You will stay ahead of trends to position Canyon as a digital leader in the global cultural sector., • Website & Editorial Oversight: Manage the "voice" of the Canyon website. Ensure the user journey-from discovering a performance to booking a table-is supported by evocative copy, state-of-the-art visuals, and a clear brand narrative., • Email Marketing: Responsible for the complete lifecycle of email marketing communications for Canyon, including strategy, planning, execution, and analysis. This role ensures content aligns with institutional goals and effectively engages target audiences., • Performance & Optimization: Use data-driven insights to measure the "why" behind the "what." Analyze performance metrics to refine storytelling techniques and maximize ROI for our inaugural season., • Creative Collaboration: Act as the bridge between curatorial, development, and hospitality to unearth stories and bring our mission to life in fresh, digital ways., • Master Storyteller: Exceptional ability to craft narratives across different formats (short-form video, editorial, social threads) that elicit emotional responses and drive action., • Digital Marketing Savvy: Experience supporting, designing, and/or implementing email marketing strategy, preferably within a cultural institution, arts organization, or nonprofit., • Strategic Leadership: Proven experience managing creative workflows, external vendors, and internal stakeholders with a collaborative, "big picture" approach., • 7+ years of experience in digital media, content strategy, or brand marketing, ideally within the cultural, hospitality, or creative sectors., • Portfolio of Work: Demonstrated success in launching major campaigns or digital editorial projects that moved the needle on engagement or brand perception., • Platform Expertise: High proficiency in social media management (e.g., Sprout Social), design tools (Canva, Adobe Creative Cloud), and CMS platforms., • Technical Basics: Working knowledge of video editing (Premiere Pro/After Effects) to oversee or refine high-fidelity multimedia production., • Email Marketing Proficiency: Knowledge and experience executing campaigns using email marketing software (Mailchimp, Constant Contact), proficient knowledge of HTML, • Experience in A/B testing, audience segmentation, and analyzing performance data and making data-driven decisions. Salary is commensurate with experience. The expected range is $100,000 - $115,000. This is a full-time salaried position. Benefits include medical, dental, and vision insurance; life, AD&D, long-term disability, and short-term disability insurance; a Health Savings Account or Flexible Spending Account; a 401(k) retirement account with a matching contribution; and tuition reimbursement. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. To Apply Please upload a resume, cover letter, and contact information for three references in the 'Resume' section of the job application portal.

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