Buscar empleo: 61 ofertas de trabajo de traffic officer en New York, NY (julio 2025)

Load Planning and Assignment: Review load boards and transportation management systems to identify available loads. Match loads with suitable drivers based on factors such as equipment type, location, and driver preferences. Driver Communication: Maintain open and effective communication with drivers regarding load assignments, pick-up and delivery times, routes, and any relevant updates. Shipment Tracking: Monitor shipment progress using GPS tracking systems and other tools. Proactively address any delays or issues that may impact delivery timelines. Customer Service: Provide excellent customer service to shippers and consignees by addressing inquiries, resolving issues, and providing shipment updates. Documentation: Prepare and maintain accurate shipping documents, including bills of lading, manifests, and delivery receipts. Rate Negotiation: Negotiate freight rates with carriers and shippers to ensure profitability. Problem Resolution: Identify and resolve issues that may arise during the transportation process, such as equipment breakdowns, traffic congestion, or weather-related delays. Compliance: Ensure compliance with all federal, state, and local regulations pertaining to transportation. Qualifications: High school diploma or equivalent Previous experience in transportation or logistics preferred Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in transportation management software and systems Ability to work under pressure and meet deadlines Physical Demands: Ability to sit for extended periods of time Ability to use computer and phone systems Ability to communicate effectively in person and over the phone Work Environment: Office environment with moderate noise levels Potential for extended work hours, including weekends and holidays

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HeliNY

Guest Services Associate

hace 2 meses

Jornada parcial

Manhattan, New York

Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person

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