Responsibilities • Manage and maintain schedules, appointments, and meetings for executives and team members. • Coordinate travel arrangements, including flights, accommodations, and transportation. • Prepare and organize documents, reports, and presentations for meetings and conferences. • Answer and direct phone calls, emails, and inquiries in a professional and timely manner. • Maintain office supplies and equipment, ensuring everything is stocked and in working order. • Assist with the onboarding process for new employees, including paperwork and orientation. • Provide general administrative support, such as filing, copying, and organizing files and records.
Find full job description + how to apply here: https://www.unionsquarenyc.org/careers Union Square Partnership is a community-based 501(c)3 organization created more than 40 years ago to promote, preserve, and progress its vibrant namesake neighborhood. We cultivate a welcoming, diverse space and work to enhance livability, ensuring residents, workers, and visitors can revel in the time they spend in our neighborhood — and feel compelled to make it one of their go-to spots, set up shop, or even call it home. We foster a thriving economy, helping create a district that amplifies exciting new businesses and iconic brands, invests in public art, events, and local hidden gems, and offers a rewarding place to explore. In the square, history and history-making go hand in hand. We celebrate our space as an iconic, historic staple of New York’s civic life and as a destination for limitless opportunity, embracing and forging the distinct, one-of-a-kind reputation of Union Square every day. The organization comprises two non-profit organizations: a local development corporation and Manhattan’s first Business Improvement District (BID). The organization is managed by the Executive Director and overseen by a Board of Directors filled by Union Square’s leading civic leaders from the commercial, academic, residential, and cultural communities. As our Events + Public Space Programming Associate you will … The Events + Public Space Programming Associate plays a key role in planning and executing numerous public events in Union Square, specializing in on-site logistics and partner activations. Reporting to the Director of Marketing, Events, + Partnerships, your job will be to ensure seamless event operations and to cultivate strong relationships with external partners. You will be the on-the-ground leader, responsible for the smooth execution of events from start to finish. The Events + Public Space Programming Associate responsibilities include, but are not limited to: USP Stakeholder Events: ▪ Manage logistics for recurring stakeholder events, including USP’s Fall and Spring Board of Directors Meetings, USP's Annual Membership Meeting, and our Holiday Party. ▪ Plan and execute ad-hoc stakeholder events such as networking receptions, volunteer initiatives, community forums, and press conferences. ▪ Serve as the primary on-site coordinator for USP at all stakeholder and community events, ensuring seamless operations and alignment with organizational goals. Union Square Partnership-led Public Programs: ▪ Support the planning and execution of signature USP events like Summer in the Square and Harvest – A Benefit for Union Square Park, including vendor coordination, sponsorship management, marketing support, and administrative tasks, under the guidance of the Director of Marketing, Events + Partnerships. ▪ Act as the primary on-site coordinator for all major USP-branded events, ensuring flawless execution and a positive attendee experience. ▪ Contribute to the planning and execution of programming for external events hosted in partnership with USP, such as NYC Department of Transportation’s Car-Free Earth Day, NYPD’s National Night Out, and NYC Department of Small Business Services BID Day. Third-Party Event Support: ▪ Work closely with USP’s internal Business Operations team to support thirdparty partners seeking to activate events in Union Square, particularly within the district’s park and public plazas (as separately licensed by NYC Street Activity Permit Office and NYC Department of Parks and Recreation). Lead the following activities: ▪ Serve as the on-site representative for third-party events, ensuring logistical excellence and adherence to Union Square Partnership standards. ▪ Proactively promote Union Square’s public spaces to event producers and brands to attract a diverse range of events and activations. Provide support to USP’s Business Operations team for the following activities, which are led by that team: ▪ Conducting pre-event site visits and assessing event feasibility. ▪ Advising on potential NYC agency permit requirements, fees, and application processes. ▪ Providing guidance and support for coordination with relevant NYC agencies. ▪ Reviewing proposed site plans and event details for general safety and appropriateness (e.g., power, vehicles, noise levels, pedestrian circulation, branding/signage, talent, etc.). ▪ Liaising between USP departments (Operations, Marketing, and Planning) as needed to ensure seamless third-party event execution. Throughout all event planning and execution projects and activities described above, the Events + Public Space Programming Associate will: • Maintain meticulous event records and conduct post-event evaluations, tracking key performance indicators (KPIs), compiling comprehensive reports, and providing actionable insights for future program enhancements. • Manage event budgets effectively, ensuring expenses align with approved guidelines and maximize resource allocation. • Provide on-site event support, proactively troubleshoot issues, effectively liaising with vendors, and ensuring a positive and memorable experience for all participants. • Cultivate strong relationships with stakeholders and community partners, including local businesses, organizations, and vendors. • Engage with community members to support USP’s broader mission of creating vibrant and inclusive public spaces. • Provide comprehensive administrative support for event operations, including documentation of event details, contracts, and logistics. • Collaborate effectively with cross-functional teams to ensure alignment with USP’s overall mission, strategic goals, and brand identity. What you’ll need to excel in this position… • 2+ years of experience in event planning, public space programing, or a related field. • Interest and enthusiasm for public programming in New York City • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. • Experience with on-site event management and stakeholder coordination. • Demonstrated ability to problem solve and “think on your feet” • Excellent communication and interpersonal skills, with the ability to energetically engage and manage relationships with diverse stakeholders. • Proficiency in Microsoft Office Suite. • Flexibility to work evenings, early mornings, and weekends as required by event programming schedule. • Knowledge of permitting processes and public space guidelines is a plus. • Familiarity with project management tools is a plus. The proposed salary range is $50,000 - $60,000, commensurate with experience. USP is an equal-opportunity employer. All qualified candidates are encouraged to apply.
JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.