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The Director of the Front Desk will be responsible for all front office functions and team members. As a department head this role directs and works with managers and team members to successfully execute all front desk operations, including guest front and departure procedures while striving to c...

The Housekeeping Manager will be responsible for assisting in managing the housekeeping functions and staff daily to ensure guest rooms, public space, and team member areas are clean and well maintained. This person will inspect areas of responsibilities and follow up with a plan for improving re...

The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and management philosophy that serves as a guide to respective team members. Responsibilities: •Encourage and building mutual trust, r...

The Operations Manager at The Sheraton New York Times Square Hotel, is accountable for assisting the hotel achieve and exceed results in financial metrics, guest-satisfaction, and team-member engagement. This person will provide support to the hotel and will be involved with varying operational r...

The Senior Finance Manager at The Sheraton New York Times Square Hotel will assist in managing the day-to-day operation of the Finance Office. Primary responsibilities include financial analysis and financial reporting, budgeting, forecasting, audit and control, asset and liability reconciliation...

The Senior Guest Services Manager will be responsible for the management of all Guest Services/Front Office functions and team members. This role directs, implements, and maintains a service and management philosophy that serves as a guide to respective team members. Responsibilities: •Encoura...

The Restaurant General Manager will be responsible for serving as the strategic business leader of the hotel’s food and beverage operation, including Banquets, and serving as a liaison for the hotel’s outlets. The position ensures the food and beverage operation meets the hotel’s target guests ne...

Job Summary: The Food & Beverage Storeroom Attendant Manager is responsible for overseeing the day-to-day operations of the F&B storeroom. This includes receiving, inspecting, storing, and distributing food, beverages, and related supplies while ensuring inventory accuracy, food safety, and ef...

The Director of Restaurants will be responsible for serving as the strategic business leader of the hotel’s food and beverage operation, including Banquets, and serving as a liaison for the hotel’s outlets. The position ensures the food and beverage operation meets the hotel’s target guests needs...

The Sous Chef is responsible for assisting in the overall success of the daily culinary operations. This person will assist in leading the culinary team members and all food related functions to continually improve guest and team member satisfaction while maximizing the financial performance in a...

SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE - Happy Guests - Spotless Cleanliness - Product Consistency & Quality - Te...