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  • Maurice Alwaya, MD
    Medical Secretary part time position
    Medical Secretary part time position
    10 days ago
    Full-time
    Flatlands, Brooklyn

    Company Description MAURICE ALWAYA MD is a hospital & health care company based out of 3131 KINGS HWY, Brooklyn, New York, United States. Role Description This is a part-time on-site role for a Medical Secretary at MAURICE ALWAYA MD in Brooklyn, NY. The Medical Secretary will be responsible for appointment scheduling, clerical tasks, medical terminology, and medical office duties. Qualifications Appointment Scheduling and Clerical Skills Knowledge of Medical Terminology and Medical Office procedures Strong Typing proficiency Excellent organizational and communication skills Ability to maintain confidentiality and professionalism Experience in a healthcare setting is a plus Certification in Medical Office Administration is beneficial

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  • Garner Health
    Customer Service Representative (Remote)
    Customer Service Representative (Remote)
    16 days ago
    $15–$20 hourly
    Part-time
    Manhattan, New York

    We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send us your resume, we pick the best candidates randomly

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