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We are seeking a dedicated and detail-oriented Order Processor to join our team at our retail store in Queen, New York. The ideal candidate will be responsible for managing customer orders, printing shipping labels from the WordPress backend, and packing orders for shipment. The role requires experience in e-commerce order processing and familiarity with WordPress-based systems. The Order Processor will play a crucial role in ensuring timely and accurate order fulfillment, maintaining the flow of operations, and providing exceptional service to our customers. Key Responsibilities: Order Processing: Review and process incoming orders via our e-commerce platform (WordPress-based). Ensure all order details (products, quantities, shipping addresses, etc.) are accurate. Communicate with the customer service team to resolve any order discrepancies. Label Printing: Access and print shipping labels through the WordPress backend (knowledge of WooCommerce, Amazon, Walmart is a plus). Ensure labels are accurate and match the order details. Organize and attach the correct shipping labels to each package. Packing Orders: Pack orders securely and efficiently, ensuring all items are carefully handled and protected during transit. Select the appropriate packaging materials and boxes for each order. Prepare and organize orders for shipment by using the correct shipping carrier and service. Inventory Management: Track inventory levels and communicate with the team if items are low or out of stock. Assist in maintaining accurate inventory records. Customer Service Support: Respond to any shipping or order-related inquiries from customers promptly and professionally. Ensure all orders are shipped out on time, meeting customer expectations. Order Tracking: Monitor the shipment status of orders and provide tracking information to customers as needed. Follow up on any shipping delays or issues with the shipping carrier. Qualifications: Previous experience in order processing, shipping, or related fields, preferably within a retail or e-commerce environment. Strong experience with WordPress (WooCommerce) for managing and processing orders. Ability to print and manage shipping labels through WordPress backend. Detail-oriented with strong organizational skills and the ability to manage multiple orders at once. Basic knowledge of inventory management practices. Ability to work in a fast-paced environment and meet deadlines. Excellent communication skills, both written and verbal. Must be able to lift and move packages as needed. Experience with shipping carriers (USPS, UPS, FedEx) and basic shipping procedures is a plus. High school diploma or equivalent required; additional certification or training in logistics or e-commerce is a plus. IMPORTANT: -Needs to have Driver's License -Need to lift Package Boxes
About Brie Brie is a new and fast-growing startup on a mission to make fashion more sustainable, stylish, and accessible! We’re giving quality clothing a second life and keeping it out of landfills. If you’re passionate about sustainable fashion and love working in a fast-paced, hands-on environment, Brie is the place to be! Why You’ll Love Working Here - Set Schedule: We believe in work-life balance with consistent shifts. - Weekly Pay: Start your week off right! - Employee Discount: Enjoy up to 50% discount on most items. - Competitive Pay: Starting at $17 an hour. - Generous PTO: Take time to recharge and relax. What We’re Looking For - Relevant Experience: We require someone with a background in fashion buying, fashion retail, resale, or a similar fashion related field. - Fashion Enthusiast: If you know your brands and love fashion, that’s a huge bonus! - Flexible & Team-Oriented: We’re a close-knit team, and flexibility is key. Be ready to help out with whatever’s needed to keep things running smoothly. - Tech-Savvy: Comfortable using scanners, touch screens, and other gadgets that keep our process fast and efficient. - Positive & Reliable: You bring good vibes and stay focused, even on busy days. What You’ll Be Doing - Sort & Curate: Be the gatekeeper of Brie's closet! You’ll sort through amazing pre-loved items, picking the best pieces to list. We’ll train you on what to look for — your eye for quality matters here! - Photo-Ready Prep: Get items looking their best by de-wrinkling, lint rolling, and prepping them for the camera. - Jump In Where Needed: As a startup, we all wear multiple hats! From packing orders to helping with new shipments and other tasks as needed you’ll enjoy a role that mixes things up. - Keep Things Moving: Some lifting is involved — up to 30 lbs .Keep the energy up as you move items and keep things organized. - Preferred Candidate: We are especially interested in candidates with previous experience as a fashion buyer, in retail, or as a reseller. This background will equip you with the skills to identify high-quality, sought-after clothing that resonates with our mission and customers.
Requirements: - Be comfortable working in temperatures between 50 F and 90 F, depending on weather, as well in a noisy environment - Be available 5 or 6 days a week (Monday through Saturday) - Be able to carry at least 30 lb., stand/walk for up to 10 hours/day, and regularly bend, lift, stretch, and reach below the waist/above the head - Speak English, Spanish, or both - Adhere to company policies regarding presentation, cleanliness, timeliness, and professionalism Job Description: - Select, pack, and ship customer orders and corporate work orders - Receive and put away inventory - Load inventory into company vehicles for shipment - Use carts, dollies, hand trucks, and other gear to move items around - Stand, walk, push, pull, squat, bend, and reach during shifts; some activities may require standing in one place for long periods of time - Ensure a safe, clean, and positive environment for all team members - Perform general housekeeping duties, including wiping surfaces, sweeping floors, removing trash, and cardboard from the work area Salary: $20/hour
Job Summary: The Picker/Packer & Returns Specialist will be responsible for accurately picking and packing orders, as well as receiving and testing returned items. This role is essential for ensuring that our customers receive their products on time and that any returned items are assessed and processed efficiently. Picking and Packing: Order Fulfillment: Accurately pick items from inventory based on order specifications and prepare them for shipping. Packing: Safely pack items using appropriate materials, ensuring they are secure and ready for transit. Labeling: Create and affix shipping labels and documentation to outgoing packages, ensuring accuracy. Returns Management: Receiving Returns: Inspect and receive returned items from customers, ensuring all returned products are logged accurately. Testing Products: Conduct thorough testing of returned items to assess functionality and determine if they can be restocked or require further action. Documentation: Maintain detailed records of returned items, including reasons for return and testing outcomes.