Receptionist - State Farm Agent Team Member
hace 6 días
Memphis
Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our agency is supported by three full-time team members and two office dogs, and we take customer service seriously working hard to help people understand their coverage and feel confident in their decisions. We value work-life balance, which is why we operate on a Monday-Friday schedule that wraps up around 4:30 p.m. each day. Team members also enjoy paid time off and a retirement plan with a 3% company match. If youre someone who values service, teamwork, and balance, this is the kind of office where you can build a meaningful career while still enjoying life outside of work. ROLE DESCRIPTION: Phillip Gooch - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.