Virtual data entry jobs in Rochester, New YorkCreate job alerts

We are seeking a reliable and customer-focused Virtual Assistant / Customer Care Representative to support our customers and internal team. The ideal candidate is organized, tech-savvy, and enjoys helping people through clear and professional communication. Key Responsibilities Respond to customer inquiries via email, chat, and/or phone Provide accurate information about products, services, and policies Resolve customer issues efficiently and professionally Manage customer records and update databases/CRM systems Perform administrative tasks such as scheduling, data entry, and follow-ups Escalate complex issues to the appropriate team when necessary Maintain a high level of customer satisfaction and service quality