Operations Associate
hace 2 días
$22–$25 por hora
Jornada parcial
Manhattan, New York
Job Title: Operations Associate
Reports To: Chief Executive Officer (CEO) and Chief Program Officer (CPO)
Location: Remote or hybrid (based on organizational needs), but must be able to report to office in Manhattan (New York, NY)
Employment Type: Part-Time (with potential for full-time) About Lincoln Square Coaching LLC
Lincoln Square Coaching LLC is a mission-driven organization committed to delivering high-quality vocational rehabilitation services, professional development, and coaching. We support individuals and organizations in building meaningful career pathways and improving workplace engagement. Position Overview
The Operations Associate plays a vital role in the smooth functioning of day-to-day operations. Reporting directly and jointly to the CEO and the Chief Program Officer, this position is responsible for overseeing administrative processes that support program delivery and contractual compliance. The ideal candidate is highly organized, detail-oriented, and comfortable navigating electronic systems and managing client data with the utmost integrity and confidentiality. Key Responsibilities: - Manage intake and case assignment for new clients/customers across all service lines. - Monitor the electronic health records (EHR) system to ensure case notes and documentation are completed by staff in a timely and accurate manner. - Ensure organizational compliance with HIPAA, FERPA, and other relevant state and federal regulations. - Track case progress and adherence to timelines for assessments, service delivery, and report submissions, particularly for contracts with strict deadlines. - Perform initial outreach to new clients to coordinate and schedule their first appointments with the appropriate provider. - Monitor and follow up on unpaid receivables, escalating concerns as appropriate. - Conduct regular and random audits of case files to ensure compliance with internal standards, agency guidelines, and external contractual obligations. - Collaborate with internal teams to improve operational workflows and documentation processes. - Other duties as assigned. Required Qualifications - Associate’s or Bachelor’s degree in a relevant field (e.g., healthcare administration, human services, business operations) preferred. - Minimum of 2 years of experience in administrative or operational support, preferably in a healthcare, counseling, or human services setting. - Familiarity with HIPAA and FERPA compliance standards. - Experience using electronic health record (EHR) or case management systems. - Strong organizational, communication, and interpersonal skills. - Ability to manage multiple tasks simultaneously and work independently with minimal supervision. - Proficiency with Microsoft Office and Google Workspace applications. Additional Requirements - Must complete any required training offered by NYS CASE based on specific roles and responsibilities in relation to the Career Rehabilitation Services (CRS) contract. - Must adhere to the CRCC Code of Ethics in all aspects of service delivery and operational management. Compensation and Benefits - Compensation commensurate with experience. - Flexible work schedule and potential for remote work. - Opportunities for professional development and training.
Limpieza
Ayudante de Cocina
Transporte y Reparto
Camareros
Chef y Cocinero
Construcción y Obras
Seguridad
Comida Rápida
Estética y Belleza
Oficina y Administración
Venta Minorista
Almacén
Ventas y Marketing
Azafato y Azafata
Servicio al Cliente
Barista
Entretenimiento
Arte, Medios de Comunicación, Diseño
Atención Sanitaria
Ciencia
Contabilidad y Finanzas
Cuidado de animales
Cuidado de niños
Deportes y Bienestar
Educación
Eventos y Promociones
Gerencia
Industria y Producción
Ingenieria
Moda
Personal de Bar
Redacción y Edición
Servicios Jurídicos
Tecnología de la información
Trabajos en línea
Otros
