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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. Summary Pinterest helps Pinners discover and do what they love, and enable advertisers to effectively engage with the ideal audience to meet their marketing objectives. Pinterest has grown into one of the world's largest consumer products and advertising platforms, boasting over 600 million monthly active users and generating more than $4 billion in annualized advertising revenue. Our ongoing business success is reliant on our capacity to accelerate product innovation, which in turn allows us to deliver increased value to both our Pinners and Advertisers. For advertisers, Pinterest is a uniquely powerful platform where people actively seek out ideas and products, creating unparalleled purchase intent. Our measurement capabilities are at the heart of helping advertisers understand and maximize the value of that intent. Reporting to Pinterest's VP & GM of Monetization, the Senior Director of Product Management, Measurement will set the strategic direction for one of Pinterest's highest-visibility product areas and directly influence how Pinterest competes, grows, and wins in the advertising marketplace. You'll own the vision and execution of Pinterest's full measurement portfolio; helping advertisers clearly understand and maximize their ROI on Pinterest. What You'll Do: • Own the enterprise measurement strategy: Define and execute a bold, multi-year roadmap spanning attribution, incrementality, modeled conversions, conversion APIs, and cross-channel measurement that directly drives advertiser revenue growth, • Operate at the executive level: Serve as a key voice in Pinterest's broader ads product strategy, partnering with and presenting to C-suite and senior leadership on measurement's role in the company's growth trajectory, • Lead a world-class team: Attract, develop, and inspire a team of ~15 Product Managers, building organizational depth and a culture of accountability, innovation, and high performance, • Be the external face of Pinterest measurement: Represent Pinterest with marquee advertising partners, agencies, and at industry forums, building credibility and trust in Pinterest's measurement ecosystem, • Drive cross-functional alignment: Partner with Sales, Engineering, Data Science, and Advertising Partners to ensure measurement capabilities translate directly into advertiser confidence, spend, and retention, • Shape Pinterest's competitive position: Stay ahead of industry headwinds - signal loss, privacy regulation, AI-driven attribution, CTV, and proactively build the solutions that keep Pinterest ahead of the curve, • Cross functional collaboration: Partner with the Engineering, Sales, Finance, and Legal teams to develop and implement measurement solutions while also helping with Advertiser and client facing technical communication. What We're Looking For: • 15+ years of product leadership experience, with a significant tenure in advertising technology, measurement, or data-driven marketing platforms., • A proven track record of building and scaling measurement products that have materially driven revenue and business growth., • Executive presence and influence - experience presenting product vision to senior stakeholders and partnering closely with engineering teams to execute on roadmap., • Deep expertise across the modern measurement landscape including, but not limited to: attribution, incrementality, privacy-safe measurement, clean rooms, and third-party integrations., • Experience leading large, high-performing PM organizations and developing the next generation of product leaders., • A strategic mindset backed by strong analytical and data fluency, including comfort with ML/AI-driven product development., • History of navigating complexity and driving alignment across large, matrixed organizations., • Bachelor's or Master's degree in Computer Science or related field. Relocation Statement: • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. In-Office Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This role will need to be in the office for in-person collaboration at least 1-2 times per week and therefore needs to be in a commutable distance from the Pinterest Palo Alto, San Francisco, Seattle, Los Angeles, or New York office. The role will also require regular travel within the country to meet clients and teams. #LI-HYBRID #LI-RR4 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$294,992—$516,236 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Wiley is undergoing a transformative period as we anticipate and adapt to the shifting needs of our customers while harnessing the possibilities enabled by technology and innovation. With new products and services fueling our global expansion, this is a pivotal moment to join Wiley's executive leadership as Corporate Vice President of Enterprise Strategy. This role will lead the strategic initiatives that define the organization's future - driving research, analysis, and enterprise-wide transformation. Reporting directly to the SVP, Strategy, this executive will partner with C-suite leaders and the Board of Directors to architect and execute Wiley's long-term vision, while building and leading a high-performing strategy team. Job Responsibilities: Enterprise Strategy & Portfolio Leadership • Own Wiley's 3-5 year strategic roadmap, defining the next chapter of the company's evolution and driving execution against strategic priorities., • Lead portfolio strategy, partnering with the CEO and Board to make disciplined decisions on where to invest and transform., • Establish strategic KPIs and performance frameworks, delivering regular Board and executive insights on progress against priorities. Market Intelligence & Competitive Positioning • Build and own market intelligence capabilities, delivering rigorous competitive analysis and strategic foresight in high-growth areas including life sciences data services, and AI-enabled publishing innovation., • Partner with Corporate Development to identify and evaluate M&A opportunities, leading strategic due diligence and ensuring alignment with enterprise strategy., • Collaborate with Business Development on partnerships and alliances that support Wiley's long-term roadmap., • Support investor relations and corporate marketing in articulating Wiley's strategic narrative and competitive differentiation to external stakeholders. Strategic Enablement & Cross-Functional Leadership • Build strategic planning capabilities across the organization through frameworks, tools, and processes that elevate strategic thinking., • Partner closely with Finance to ensure strategic plans are grounded in rigorous financial analysis and appropriately resourced., • Serve as executive sponsor for high-priority transformation initiatives, driving cross-functional alignment and measurable business impact. Required Qualifications: • MBA from a top-tier business school; advanced degree (PhD, MS) in a relevant field is a plus, • 12-15+ years of progressive experience in strategy consulting (Partner/Principal level at MBB or equivalent) and/or senior strategy roles in publishing, education technology, or information services, • Proven track record of leading enterprise transformation initiatives with demonstrated P&L impact, • Executive presence with extensive experience presenting to and influencing Board of Directors and C-suite executives, • Experience leading and scaling teams of 10+ professionals Core Competencies: • Strategic Vision: Ability to synthesize complex market dynamics, anticipate disruption, and shape breakthrough corporate strategies., • Executive Leadership: Proven capacity to influence without authority, align diverse stakeholders, and drive consensus at the senior-most levels., • Analytical Rigor: Strength in market analysis, competitive intelligence, and data-driven decision-making to guide strategic priorities., • Innovation & Transformation: Deep expertise in digital transformation, AI/ML applications, and emerging business models that drive sustainable growth., • Communication Mastery: Exceptional storytelling and narrative-building skills, with experience preparing Board-level materials and investor communications., • Global Perspective: Hands-on experience leading cross-border initiatives and navigating diverse regulatory and cultural contexts., • Industry Expertise: Deep understanding of data services and content ecosystems, with exposure to key verticals (e.g., Life Sciences). We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 210,000 USD to 315,333 USD#LI-JL1 Job Posting Title: Corporate Vice President, Strategy Location: Hoboken (HQ), NJ, USA

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role is designed to scale technical knowledge across the Customer Success organization and act as a technical backbone for day-to-day account engagement. You will work in a one-to-many model, partnering with multiple CSMs and supporting approximately 30–50 customer accounts. Your focus will be on answering technical questions, advising on best practices, and helping customers successfully design, operate, and optimize conversational AI solutions built on the Cognigy platform. This role sits at the intersection of Customer Success, Product, and Conversational AI expertise. How will you make an impact? • Act as a shared technical resource for CSMs across multiple enterprise accounts, • Support CSMs with technical topics related to platform usage, solution design, product functionality, demos and best practice, • Provide timely responses to technical questions from CSMs and, where appropriate, directly from customers, • Serve as an escalation point for complex “how does this work” or “how should we do this” questions Conversational AI & Platform Expertise • Advise customers on conversational AI best practices, including dialog design, intent modeling, and flow orchestration, • Support NLU configuration, training, testing, and optimization, • Provide guidance on the application of generative AI and agentic AI concepts within enterprise conversational solutions, • Help customers understand platform capabilities, limitations, and recommended patterns Contact Center & Enterprise Context • Support customers operating conversational AI solutions within contact center environments (voice and digital), • Provide high-level guidance on integrations with CCaaS, CRM, and backend systems, • Help customers troubleshoot issues related to conversation behavior, routing, and experience design Collaboration & Feedback Loop • Collaborate closely with Support, Product, Engineering, and Professional Services to resolve customer issues, • Identify recurring themes, gaps, or improvement opportunities and feed insights back to internal teams, • Contribute to internal documentation, enablement materials, and best-practice guides for CSMs Scale & Efficiency • Help standardize technical guidance across the customer base, • Enable CSMs to handle more technical conversations independently over time, • Improve internal processes and documentation to support a growing enterprise customer footprint Have you got what it takes? • 3–5 years of experience in conversational AI, virtual agents, or intelligent automation, • Experience in a customer-facing technical role (Customer Success, Solution Consulting, Technical Support, or Professional Services), • Experience supporting enterprise customers in a one-to-many or scaled model Technical Expertise • Strong understanding of conversational AI fundamentals, including:, • NLU concepts (intents, entities, training data, evaluation), • Generative AI and LLM-based conversational systems, • Agentic AI and multi-step orchestration patterns, • Solid understanding of contact center operations and customer service workflows, • Ability to analyze conversational behavior and explain technical concepts to non-technical stakeholders Personal Attributes • Structured, organized, and comfortable juggling multiple customers and priorities, • Clear communicator with a pragmatic, solution-oriented mindset, • Curious and eager to stay current with advancements in conversational and generative AI, • Strong sense of ownership and customer focus You will have an advantage if you also have: • Hands-on experience with enterprise conversational AI platforms, • Familiarity with Cognigy or similar products, • Experience working with voice automation and CCaaS integrations About Cognigy NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. Requisition ID: 10131 Reporting into: Team Lead, CSM Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Commercial Named Account Executives are the primary point of contact between prospective and existing customers of GitLab within the top end of the mid-market, which currently works with companies that employ between 250 to 3,999 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes. Commercial Named AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations. This person must be located in Central, Mountain, or Pacific Timezones. • Meet or exceed quota while fostering strong customer relationships, • Articulate the value of GitLab to our ___ prospects and customers in the US Eastern region, • Take ownership of and act as the CEO for the book of business in your territory:, • Document the buying criteria & process, next steps & owners, • Build a strong pipeline through a healthy cadence of prospecting activity, • Prospect and close new business to expand your territory, • Ensure adoption of our solutions and do your best to avoid churn and contraction, • Work and collaborate with our Partner ecosystem to drive new business and value for our customers, • Create an accurate forecast for each quarter against your plan/budget, • Drive attendance to our events, which you will be part of to further network with current and prospective customers, • Contribute to root cause analyses on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team., • Contribute to documenting improvements in our ___, • Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process, • Be the voice of the customer by contributing product ideas to our public ___, • Master MEDPICC and Command of the Message on all opportunities, • A true desire to see customers benefit from the investment they make with GitLab, • Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops), • Interest in GitLab, and open source software, • Ability to leverage established relationships and proven sales techniques for success, • Effective communicator, strong interpersonal skills, • Motivated, driven and results oriented, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, • You share our ___, and work in accordance with those values., • Ability to travel regularly to meet with customers in person and comply with the company’s ___ #LI-SK1 Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $79,900 - $141,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. As Head of Customer Experience at Tiger Data 🐯, you will lead the teams responsible for how customers adopt, grow, troubleshoot, and succeed with Tiger Data after they buy. This is a pivotal role for a pivotal moment. Tiger Data is expanding into larger enterprise accounts, and we need a senior customer leader who can help us build the operating system for that next stage of growth: how we serve customers, how Customer Success and Technical Support work together, how we partner with Pre-Sales and Implementation, how we surface customer signal back into Product and Engineering, and how we turn great customer experience into retention, expansion, and trust. This is not a “manage from the sky” role. You’ll lead managers and build scalable systems, but you’ll also be close to the work: jumping into customer escalations, pressure-testing processes, coaching leaders, inspecting account health, and helping the team make crisp decisions when the playbook is still being written. We need someone who can zoom out to design the system, then zoom back in to fix the handoffs, coach the team, and help unblock a customer escalation. You will report to our VP of Engineering and lead the Customer Success and Technical Support organizations. 📍 This role is remote. We are open to candidates in North or South America. Due to the distributed nature of our team and customer base, flexibility working across Europe and US time zones is a requirement. What you will be responsible for in this role: * Leading Tiger Data’s Customer Success and Technical Support organizations, including managers and highly technical customer-facing teams. * Building and operationalizing Tiger Data’s customer experience strategy for our next phase of growth, especially as we expand into larger enterprise accounts. * Partner to define clear ownership across Customer Success, Technical Support, Pre-Sales, Implementation, Sales, Product, and Engineering so customers experience one Tiger Data team, not internal handoffs. * Designing customer segmentation, engagement models, escalation paths, support coverage, success planning, health scoring, and renewal/expansion motions that scale. * Driving measurable improvements in adoption, retention, gross revenue retention, net revenue retention, expansion, customer satisfaction, time-to-resolution, support quality, and executive visibility into customer health. * Acting as the executive voice of the customer internally, turning customer trends, escalations, support patterns, and adoption signals into clear recommendations for Product, Engineering, GTM, and company leadership. * Building the next generation of customer operating rhythms: QBRs/EBRs, escalation reviews, customer health reviews, renewal risk reviews, expansion planning, support quality reviews, and executive customer reporting. * Coaching and developing managers while staying hands-on enough to understand the reality of the team’s work, customer pain points, and operational gaps. * Using AI thoughtfully to improve the customer experience and team productivity, including support workflows, knowledge management, customer health insights, escalation analysis, team enablement, and customer communication quality. * Hiring, developing, and retaining high-performing customer leaders and individual contributors who can operate with urgency, technical curiosity, ownership, and customer empathy. * Building systems and processes that make the team sharper, faster, and more accountable, without slowing down the startup pace that makes Tiger Data work. You could be a great fit if you: * Have significant experience leading Customer Success, Technical Support, Customer Experience, or post-sales teams in a high-growth B2B SaaS, infrastructure, database, developer tools, cloud, or technical platform company. * Have managed managers and led teams that include highly technical customer-facing talent, such as Technical Support Engineers, Customer Success Managers, Solutions Engineers, TAMs, or similar roles. * Have built or transformed post-sales operating models for enterprise customers, including segmentation, health scoring, adoption motions, renewal risk management, support models, escalation processes, and expansion partnership with Sales. * Understand how to serve technical customers. You do not need to be an engineer, but you need enough technical depth to build credibility with database, infrastructure, platform, and developer audiences. * Can operate at both strategic and tactical altitude: you can define the customer experience vision, communicate it to executives, and then jump into the messy details of churn risk, support escalations, or broken handoffs. * Have strong executive presence with customers and internal leaders, including the ability to navigate high-stakes escalations, renewals, expansion conversations, and roadmap trade-offs. * Know how to partner deeply with Sales, Pre-Sales, Implementation, Product, and Engineering without creating turf wars. You clarify ownership, reduce friction, and make the customer journey easier to run. * Are highly metrics-driven and can use data to diagnose customer risk, support quality, adoption patterns, renewal health, expansion opportunities, and team performance. * Have strong AI fluency and curiosity. You are already using, testing, or designing AI-enabled workflows to improve productivity, insight quality, customer communication, knowledge management, or operational scale. * Are a strong talent builder: you know how to coach managers, set a high bar, give direct feedback, build accountability, and create a team culture that is both high-empathy and high-performance. * Thrive in a startup environment where the job is not just to “own the function,” but to build the function while the company is moving fast. * Believe that organizations are strongest when they reflect the diversity of the world around them and actively work to make that a reality. You might not be a great fit if you: * You want a fully mature enterprise CS and Support machine where the systems, roles, handoffs, dashboards, and escalation paths are already neatly defined. * You prefer to manage through layers and dashboards instead of getting close to customers, managers, tickets, escalations, renewal risks, and process gaps. * You are uncomfortable with technical products or do not want to learn deeply about databases, PostgreSQL, cloud infrastructure, performance, reliability, or developer/customer workflows. * You see Customer Success, Technical Support, Sales, Implementation, Product, and Engineering as separate lanes rather than a single, connected customer experience. * You are more comfortable creating a strategy than driving execution, inspecting the work, and holding teams accountable for outcomes. * You struggle in fast-moving startup environments where priorities shift, information is imperfect, and leaders are expected to make clear decisions without waiting for perfect structure. * You are not excited about using AI to improve how customer-facing teams operate, learn, respond, and scale. * We respond to every applicant. * We review applications fairly and objectively, and shortlist based on relevant skills and experience. * We ensure clear and timely communication throughout your candidate journey. * We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. 👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:___ We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here. We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at______ or follow us on Twitter______ (Please note that benefits may vary based on country.) * Flexible PTO and comprehensive family leave * Fridays off in August 😎 * Fully remote opportunities globally * Stock options for long-term growth * Monthly WiFi stipend * Professional development and educational resources 📚 * Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

Location: United States (remote) Department: Product Development Reports to: Chief Product and Technology Officer WHO WE ARE At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology. With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike. YOUR NEXT ROLE As a Product Manager at Acclaro, you’ll drive the evolution of our AI‑powered platform ecosystem, shaping experiences that help global brands scale content effortlessly and intelligently. This is a high‑impact, technically rich role where you’ll blend strategy, execution, and AI‑accelerated workflows to bring clarity and momentum to complex product initiatives. You’ll partner closely with Engineering, Data, Customer Success, and external clients to define what’s possible with next‑generation localization and content automation. If you thrive at the intersection of AI innovation, systems thinking, and user‑centric product design, this role puts you at the center of Acclaro’s future. WHAT YOU’LL DO • Build and maintain an AI‑augmented product operating system, using LLMs, agents, and automation to accelerate discovery, PRD creation, validation, and backlog management, • Own the strategic roadmap for Acclaro’s proprietary platforms, aligning product direction with business goals and customer needs, • Translate high‑level objectives into actionable feature sets, clear technical requirements, and measurable outcomes, • Shape platform scalability and ecosystem growth through API‑first strategies and third‑party integrations, • Lead research and technical discovery across LLMs, RAG, and emerging technologies to keep Acclaro on the cutting edge of AI‑driven localization, • Use data and AI‑driven analytics to track KPIs, validate product performance, and drive continuous optimization, • Partner cross‑functionally with Sales, Marketing, Engineering, Customer Success, and Linguistic Services to ensure a cohesive, high‑quality product experience THIS ROLE IS FOR YOU IF YOU • Have 8+ years of SaaS product management experience, moving products from idea to launch with autonomy, • Hold a bachelor's Degree in a related field or equivalent professional or military experience, • Bring an AI‑first approach to Product Management and actively use AI to accelerate your workflow and decision-making, • Are fluent in engineering and able to engage deeply on topics like architecture, APIs, security, and compliance, • Treat your own productivity as a product—constantly optimizing processes, systems, and workflows, • Excel in distributed, fast‑moving environments where ownership and clarity matter, • Balance user empathy with business strategy to craft intuitive, high‑impact experiences for global users YOU’LL STAND OUT IF YOU • Are an AI power user who has built personal agents or automated workflows to improve your own productivity, • Think in platform ecosystems, with experience designing API‑first products and third‑party integration strategies, • Hold advanced credentials such as an MBA, MS in Computer Science, or AWS/Azure certifications, • Bring familiarity with localization or multilingual content workflows WHY JOIN ACCLARO? • Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally., • People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being., • Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance., • Career Growth: Access mentorship, development programs, and clear pathways for advancement., • Impactful Work: Help top-tier brands succeed globally while promoting cultural understanding and connection., • Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans., • Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership. VALUES WE LIVE BY • Passion with a Purpose – We’re energized by our work and why it matters., • Go the Extra Mile – We strive for excellence and proactive value., • Honesty in Action – We act with integrity, openness, and respect., • Own It, Do It – We follow through, take accountability, and take pride in our outcomes. INCLUSION & EQUAL OPPORTUNITY - Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.

WHO WE ARE Bluecrest Residential is not your typical property management firm. Founded in 2004, we are a privately owned real estate investment powerhouse that has owned and operated over 20,000 units across high-growth secondary markets. We don’t just “manage” assets; we dominate markets through a fully integrated platform of property management, asset management, and sophisticated data analytics with proprietary technology. At Bluecrest, we’ve traded bureaucratic red tape for technology and transparency. We empower our teams to be decisive, solve problems in real-time, and act as true owners of their assets. If you are looking for a slow-paced corporate hierarchy, you won’t find it here. We move fast, we lean on data, and we play to win. Ready to scale new heights? We’re looking for a Senior Regional Manager who pairs a growth mindset with a relentless drive for innovation. If you’re a high-impact leader who thrives in a fast-evolving environment, let’s build something great together. • Portfolio: The Senior Regional Manager will oversee a portfolio of 6-10 conventional multifamily Class A assets; approximately 2000 Units, • Location: Remote base location. Ideal home base would be in Nashville, TN, Raleigh, North Carolina, or Atlanta, GA., • Travel: 75% travel required., • Reporting: This position reports to the Senior Vice President of Property Management. As the Sr. Regional Manager, your mission is to provide solid leadership to the assigned portfolio while demanding superior performance, placing an emphasis on results, while developing all B-level Property Manager “Players” into A-level Players or by quickly identifying under-performing employees and then networking/recruiting to find top A-Players that will be hired, trained, and developed with the support, from the recruitment team. To achieve this mission you will: • Embrace Bluecrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis., • Focus on Talent discovery; building your dream team of A-Player Property Managers., • Empower your Property Managers while holding them accountable for decisions and results., • Be a servant leader; being a resource for all Property Managers in your portfolio to achieve maximum results., • Inspect, verify and audit the communities frequency to confirm Bluecrest and legal compliance., • Continually evaluate your people, product and price and take action to solve your problems proactively. WHO YOU ARE The Stabilizer: You have a proven track record of taking communities from “lease-up chaos” to high-performing, stabilized assets. You know how to establish operational rhythms that stick. • The NOI Protector: You are a master at transitioning assets out of the lease-up phase. You know exactly when and how to eliminate concessions and push pricing without sacrificing occupancy or long-term value., • The Team Architect: Whether you are building a team from scratch or inheriting one in disarray, you can quickly assess talent, identify gaps, and install the right people in the right seats., • The Problem Solver: You have no patience for busy work or inefficient processes. You see technology—like Yardi and rent-maximizing software—as a tool to help you win, not a hurdle to clear., • The Radical Communicator: You run on transparency and healthy debate. You aren’t afraid to appeal a leadership decision if it doesn’t support the success of your portfolio., • The Talent Developer: You don’t rely on “canned” training. You coach to the individual, teaching your Property Managers how to think through problems so they become self-sufficient leaders, not order-takers. WHAT YOU BRING TO THE TABLE • Regional Expertise: Minimum 4 years of Multi-family Property Management experience in a Regional role, specifically overseeing Class A assets., • Proven Track Record: You have successfully scaled and managed portfolios of 1,500+ units, consistently hitting or crushing budget expectations., • Tech-Forward Mindset: You are a Yardi expert and have a proven history of using rent-maximizing software to drive NOI., • The “Recruiter” Muscle: You don’t just manage; you hunt for talent. You have a demonstrated ability to identify, hire, and develop “A-Players.”, • Radical Communication: High-level interpersonal skills with the ability to engage in healthy debate and provide upward feedback to the SVP., • Road Warrior Ready: You live near a major airport and are ready to be on-site where it matters most (75% travel)., • Competitive Salary: Determined by a combination of market data and the candidate’s unique qualifications. We always strive to position our offers at the top of the market to attract and retain the industry’s best talent., • Bonuses: Eligible for Performance Based bonus, up to 10% of annual salary, paid out bi-annually., • Paid Time Off: Unlimited DTO, starting upon hire., • Mentorship: Join a collaborative team of multifamily experts dedicated to professional and company growth., • Holiday Pay: 10 full paid holidays., • Paid Volunteer Hours: 8 hours of paid volunteer time you can use throughout the year., • Housing Discounts: 25% off rent available for all employees off any unit., • Comprehensive Insurance Benefits: Medical PPO, HDHP, FSA, HSA with employer match, Dental, Vision, STD, & LTD., • Employee Assistance Program: Provides 24/7 confidential access to professional counseling, financial advising, and legal resources to support your life outside of work., • Retirement Plan: 401K Traditional and Roth Accounts with a 25% company match up to 6%., • Certification Reimbursement: Full reimbursement for approved industry related certifications, including CAM, CPM, CAPS, CPO, and more!, • Tech Forward & Transparent Culture: Innovative internal software to make your job easier!, • Cultural Appeal: We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters! EOE

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. The Infrastructure team at Clever is responsible for the internal platform used by all engineering teams to build, deploy, and monitor Clever’s products. As a member of the Infrastructure team, you’ll build systems that enable all engineering teams at Clever to build, deploy, and iterate on their services, without compromising reliability. You will collaborate across engineering teams to identify gaps in our automation and tooling, helping the entire engineering organization become more effective. A DAY IN THE LIFE: • Build a platform that makes it easy for Clever engineers to build and deploy scalable, well-architected applications without worrying about the details, • Learn and apply best practices across all of the AWS services used by Clever, • Collaborate with other engineering teams to identify and support their needs, • Build monitoring and logging services so that teams can ensure the smooth operation of their products, • Implement tooling for multi-region support and fast failover, • Sponsor resiliency efforts to achieve 99.98%+ uptime for critical services, • Current and upcoming projects include building a new, more user friendly and cost effective logging pipeline, and implementing best practices for AWS account management, • Act as technical lead for some medium and large projects, • Understand and prioritize the Clever engineering culture - see our blog post on___ WHAT WE’RE LOOKING FOR: * 4+ years of experience as a Software Engineer including backend work: • Experience with Kubernetes is required, • Experience with Go is useful but not required, • Experience with AWS EKS is useful but not required, • Direct experience using a cloud provider (e.g. AWS, GCP, Azure), • Experience with our key AWS Technologies (ECS, DynamoDB, VPCs, Lambda, RDS, Kinesis) helpful but not required, • Ability to empathize with fellow engineers to understand their pain points and improve their developer experience, • The desire and ability to learn quickly in order to support the wide range (and ever-changing list) of technologies in use at Clever, • Design and product sense for building as an internal infrastructure/platform team, • Commitment to inclusion and belonging: Clever believes that the classrooms we serve and our company’s halls should be spaces that are diverse and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace. CLEVER BENEFITS AND PERKS: • A competitive salary, • Flexible Paid Time Off, • Paid Parental Leave, • Top-notch healthcare, vision, and dental coverage for you and your family, • Best-in-class mental healthcare service that supports employees' mental and emotional wellness, • A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more, • A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise, • Annual company and team events to connect with fun, bright coworkers SALARY TRANSPARENCY: The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $126,000 - $176,000. For candidates living in NYC and San Francisco, CA is between $138,000 - $193,000. All final offers are determined using multiple factors including experience and level of expertise. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Aerostrat is a fast-growing B2B SaaS company building a complete maintenance planning solution for the aviation industry. Our core product, Aerros, enables our customers to plan all the maintenance on hundreds of aircraft in a matter of minutes. Our solution helps customers understand the cost and efficiency of their maintenance operations while giving them the confidence to make data-backed business decisions. Over the past ten years Aerostrat has achieved a customer base that includes some of the world’s most well-known airlines and aircraft operators. Aerostrat’s success to date has been driven by a lean team focused on transforming complex asks into an easy-to-use product. As a Sr backend software engineer at Aerostrat, you'll play a critical role in expanding our infrastructure and APIs to ensure we can scale with our customers. As a member of our small but growing engineering team, you'll need to be a self-motivated, high-impact and driven individual that goes out of your way to learn about and produce the best solutions for our customers. Because our team is so lean, you will have a real opportunity to contribute to the direction of the product and see your ideas make it into production on a regular basis. • Learn everything there is to know about aviation maintenance planning through our on-boarding process (so don't worry if you do not have any experience in this industry!), • Analyze tough customer problems and come up with great designs that you will turn into efficient backend solutions, • Design, develop, and maintain scalable systems and well-tested features, • Design and implement services that are reliable, high-quality, performant, and sustainable, • Work with our business team to build great user stories and designs from (sometimes) ambiguous requirements or problems, • Occasionally wear many hats due to our smaller team size, with opportunities to work on everything from design to deployments, or meeting with our customers to build integrations for them, • You have significant experience with C#/.NET and SQL Server databases, • You have significant experience building and consuming REST APIs and microservices, • You have significant experience building B2B cloud solutions on Azure or AWS, • You love learning about and solving real customer problems, • You care a lot about making an impact on the business since we have such a small team, you'll be shipping important features all the time, • You are a self-starter who gets excited about learning and improving anything possible since we are still constantly developing many parts of our engineering stack, • You have a positive attitude and communication style because we've learned that excellent written communication and attitude go a long way for a remote team, • 5+ years of work experience in C#/.NET, • 5+ years of work experience with SQL databases, • 3+ years of work experience working on REST APIs, • 3+ years of work experience working with Azure or AWS cloud projects, • 3+ years of work experience building technical designs for other engineers, • Aerospace maintenance experience or interest in the aerospace industry, • Experience building B2B SaaS applications As an engineer at Aerostrat, you will be a critical part of our growth journey. You will have a direct impact on the continued success of our existing product and play a foundational role in the development and refinement of our product offerings. Aerostrat products are developed with direct feedback from our customer base, and as part of our team, you will have opportunities to work closely with customers and have a voice to shape the direction of our products. At Aerostrat we pride ourselves on our excellent work environment with a fully remote team and tools, flexible hours, and a strong focus on results - not how many hours you spend available on Slack. Working at Aerostrat will offer you an opportunity to solve real customer problems, foster a healthy work-life balance, and make a huge impact on a highly successful product used by many of the airlines behind your travel and the packages shipped to your doorstep.$140,000 - $200,000 a year • Working remotely with flexible hours to remove commute times, • Unlimited PTO and 11 holidays per year, • Multiple health insurance options with the possibility of an HSA with employer contributions, • 401k with matching, • Flexperks to cover work from home expenses, cell phone, and internet., • Travel discounts with our corporate travel provider, • Annual team retreats, • Title: Sr Software Engineer, • Salary: $140,000 – $200,000, • Job Type: Full-time; Remote (Within 50 miles of Seattle, WA preferred), • Schedule: Monday - Friday; Normal business hours We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a Product Manager focused on Billing & Invoicing to own the strategy, roadmap, and delivery of a unified billing approach across our product portfolio whilst maintaining existing solutions. This role will lead the evolution of our billing capabilities through a new billing engine and a single customer billing view. You will be improving billing accuracy, invoice clarity, reconciliation outcomes, operational efficiency, and trust in billing data for both customers and internal teams. As a Product Manager, you will apply strong discovery and product judgement to define what we build and why. This includes conducting market and competitive research, gathering voice-of-customer and stakeholder insights, identifying problems and opportunities, and translating them into a clear product strategy with measurable outcomes. You will partner closely with Engineering, Finance, Data, Customer Operations, Legal/Compliance, and Marketing teams to shape requirements, prioritize delivery, and manage trade-offs across customer experience, commercial needs, and risk and control considerations. You will also drive end-to-end execution: defining and communicating releases, ensuring operational readiness, coordinating enablement and training, and supporting launches with clear documentation and stakeholder communications. The role includes guiding the consolidation of existing billing workflows into the unified model, defining migration approaches and sequencing, and monitoring performance post-launch to drive continuous improvement. Success will be demonstrated through measurable outcomes such as billing capabilities that enhance customer experience, limited billing exceptions and disputes, and a scalable foundation that supports future growth and evolving pricing models. About Us We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Key Responsibilities • Own the Billing & Invoicing strategy and roadmap for a unified billing approach across the product portfolio, covering fee calculation, invoicing, credits/adjustments, residuals and reconciliation., • Lead discovery across the payments ecosystem to gather insights from merchants/partners and internal commercial teams. Similarly incorporate competitive/market research and product insights to identify friction, risk, and growth opportunities., • Define and maintain clear product requirements for payments billing use cases, such as pricing and fee schedules, tiered/volume pricing, minimums, pass-through fees, commissions, one-time fees, credits/refunds, feature bundling, and exception handling., • Partner with Engineering to deliver the new billing engine and single customer billing view, ensuring a robust model that supports payments artefacts (e.g., transaction/event lineage, product/merchant hierarchy, and traceability from source events to invoice lines)., • Guide consolidation of existing billing workflows into the unified model, including migration planning, phased rollout, and cutover readiness, with a focus on billing continuity and customer impact., • Work closely with stakeholders to ensure correct application of tax rules, enabling compliant invoicing, accurate reporting, and clear auditability., • Encourage governance and controls that reduce commercial and financial risk such as pricing change discipline, approvals, audit trails, and tooling/monitoring to surface revenue leakage, and invoicing defects early., • Drive launches and adoption that include release planning, documentation, enablement for internal teams, and operational runbooks for billing cycles, exception management, and customer queries., • Monitor and improve outcomes using payments-relevant metrics such as billing accuracy, dispute/credit volumes, invoice timeliness, reconciliation variance, support contact drivers, and revenue optimization., • Act as the Billing domain SME, aligning stakeholders across Engineering, Finance, Sales, Legal/Compliance, and Marketing on changes that affect pricing, fees, customer communications, and financial reporting inputs., • Define and evolve hybrid billing capabilities - including SaaS subscriptions, usage-based models, and bundled offerings - ensuring the unified billing engine can support flexible pricing constructs and deliver clear, accurate, and explainable charges to customers. Requirements • Over five years experience as a Product Manager delivering end-to-end outcomes (discovery, delivery, launch, iteration) in a cross-functional environment., • Strong domain experience in payments and billing, such as merchant acquiring/gateway models, transaction-based fees, residuals/commissions, blended/interchange-plus pricing constructs, partner/channel billing, and invoicing/reconciliation workflows., • Track record leading complex platform initiatives (consolidation, migrations, or core workflow redesigns) in environments where accuracy, auditability, and operational resilience are critical., • Strong technical fluency: able to work with Engineering on APIs, integrations, data models, data analysis, event style thinking, and non-functional requirements (reliability, scalability, security, observability)., • Data-driven approach to diagnosing and preventing billing issues typical in payments, and to measuring product performance., • Excellent stakeholder management and communication skills, with experience partnering across Engineering, Finance, Support, Legal/Compliance, Sales, and partner facing teams., • Strong written communication skills for PRDs, user stories, release notes, enablement materials, and operational documentation., • Preferred: Bachelor’s degree (or equivalent practical experience) in a relevant field (e.g., business, economics, computer science, engineering). We Offer: • Competitive salary + bonus, • A remote first culture!, • Flex PTO, • Health, Dental and Vision Insurance, • 13 Paid Holidays, • Company volunteer days Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US. #LI-Remote Salary range, depending on experience: $100,000 - $140,000 USD

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. We are looking for a strongly technical and empathetic engineering leader to lead our Adoption and Value Realization team, focused on driving meaningful user engagement with our existing product functionality and ensuring customers realize clear, demonstrable value from AcuityMD. As the founding manager of this new team, you will be instrumental in guiding the team’s technical investments, achieving product success, growing the team, and mentoring engineers. You will join the engineering leadership team to help shape the culture, processes, and technical investments across engineering. We are looking for a world-class technical and systems thinker and a world-class leader for this highly impactful role. We believe the important aspects of software are deep in the details and lead-from-the-front managers who have an in-depth understanding of their team’s mission, product, and software and its connection to our overall company strategy truly thrive in our environment. The Adoption and Value Realization Team is responsible for driving meaningful engagement across our existing customer base. Our mission is to ensure that each AcuityMD user experiences the value and improved commercial outcomes of AcuityMD weekly or more — broadening consistent usage across our paid subscriber base and deepening usage of our most impactful workflows. This team owns the systems and experiences that connect product value to user behavior — including notifications across email, push notifications, and sms, as well as marketing enablement tooling, value storytelling, and our engagement dashboard. We build the feedback loops, activation surfaces, and insight tools that turn product capability into realized customer outcomes. • Partner with teams throughout the org and directly deliver product experiences that drive measurable increases in engagement and value realization, in close cross-functional partnership, • Partner closely with Product to define, instrument, and improve engagement funnels and feedback loops, • Build systems that enable intelligent notifications, get high-impact insights to our users, and help managers enable their team on the platform, • Lead experimentation and iteration cycles (A/B testing, behavioral insights, activation flows) to continuously improve our user’s AcuityMD engagement and sales outcomes, • Be a strong voice for technical excellence, a passionate advocate for thoughtful software design, and a mentor and coach who inspires engineers to grow, • Drive initiatives across our engineering team to build and reinforce our culture of expansive ownership, individual autonomy, and constant learning through curiosity, • Contribute meaningfully to the growth of each engineer individually and to the team’s overall operating capability, • Facilitate collaboration with other teams to deliver the best solution for the customer regardless of internal lines of ownership, • Take a leadership role throughout the engineering organization, including in our hiring and onboarding processes, • 5+ years of experience as a professional software engineer, • 3+ years of experience as a deeply-technical engineering manager, • Experience leading complex technical projects, • Proven track record of architecting, building, and delivering software, • Strong leadership, collaboration, and communication skills, • Experience working on growth, adoption, activation, or engagement-focused product teams, • Comfort operating in metrics-driven environments with clear ownership over behavioral and usage outcomes, • Strong product instincts and ability to translate ambiguous engagement and value measurement challenges into concrete engineering strategy You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $220,000 to $265,000 • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About YipitData YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of Inc’s Best Workplaces. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency.With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: • ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this___ from SpendHound’s Senior Product Manager!), • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (___). Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At YipitData, we are on a mission to help Finance teams gain real-time visibility and control over their cloud costs. As organizations scale their cloud infrastructure, managing expenses efficiently becomes crucial. Our platform simplifies cloud cost tracking and provides actionable insights—empowering Finance teams to make data-driven financial decisions. We are looking for a Product Manager to lead the development of our Finance team-centric cloud cost management platform. You will define the product vision, collaborate with engineering and design teams, and work closely with customers to build an intuitive and data-driven cloud cost intelligence solution. This role is ideal for someone passionate about cloud infrastructure, FinOps, and data analytics. We expect East Coast work hours. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for cloud cost visibility and reporting features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering and design teams to build a seamless, intuitive, and scalable cloud cost management platform., • Data & Analytics: Define key product metrics and work with data teams to surface insights that help users optimize cloud spending., • Integrations & Partnerships: Develop integrations with major cloud providers (AWS, Azure, Google Cloud) and related data platforms., • Go-to-Market (GTM) Strategy: Partner with sales, marketing, and customer success teams to launch and scale the product effectively., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • 3 years in product management, technical skills in cloud infrastructure (AWS, Azure), FinOps, SaaS, or developer-focused tools, and AI features., • Ability to work closely with engineers and understand cloud architecture, APIs, AI features, and data analytics., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, defining KPIs, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and GTM teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with B2B companies., • Experience with AWS, Azure, GCP, IA-related features, or similar tools., • Interest/Curiosity in coding., • Understanding of cloud security and compliance considerations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!, • The annual base salary for this position is anticipated to be up to $150,000. In addition, the role includes a 10% variable commission, bringing the estimated on-target earnings (OTE) to approximately $165,000., • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. Benefits When joining our team, we offer benefits including: medical, dental, vision, short- & long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. Duties & Responsibilities • Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging’s market presence., • Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management., • Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs., • Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product., • Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership., • Be the voice of the customer, present their perspective and needs related to imaging trends., • Consult and present for customers on product offerings business solutions and guide customers through the sales process., • Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc., • Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement., • Develop, nurture, and maintain customer references and installed base in support of national show sites. Education • Bachelor’s degree or above or/ equivalent work experience required Experience • Candidates will have minimum of 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Proven ability to build a strong sales funnel and impactful client relationships, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling, • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable, • Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to create a foundational platform for developers to build and run custom AI systems that scale. Join us as we shape the future of AI. Runpod was designed from the ground up to operate across heterogeneous partner infrastructure. This architectural foundation has enabled us to build a global data center footprint spanning diverse hardware types, geographies, and operating environments, all orchestrated through a single platform. We are now extending this core advantage into a new market. Runpod Anywhere enables customers who already own and operate GPUs and storage clusters to bring their infrastructure onto the Runpod platform. Customers can orchestrate workloads across their own hardware using Runpod’s SDKs, APIs, CLI, and console, while seamlessly bursting excess demand into Runpod’s cloud when capacity constraints arise. This allows teams to avoid planning for peak compute demand while retaining full control over their existing investments. The Senior Product Manager for Runpod Anywhere will lead our comprehensive entry into this new market. This role is responsible for building a new business line largely from scratch: defining the ideal customer profile, understanding the competitive landscape, articulating differentiated value, and delivering a four-quarter roadmap that elevates customer-owned infrastructure to a first-class citizen within the Runpod platform. This is an exceptional opportunity to create an entirely new market offering built on top of Runpod’s core competitive strengths, refined and proven over the past three years. Responsibilities: • Be the voice of our customer: Engage deeply with prospects, customers, and partners who own and operate GPU infrastructure to understand their technical, operational, and business needs. You’ll be expected to conduct frequent customer conversations and translate insights directly into strategy and execution., • New market definition and strategy: Define the target customer segments and ideal customer profile (ICP) for Runpod Anywhere. Establish clear market positioning, differentiated value propositions, and a point of view on where Runpod wins versus alternatives., • Product strategy and roadmap: Develop and execute a multi-quarter product strategy and roadmap that brings Runpod Anywhere to market as a first-class offering. Leverage existing platform capabilities while identifying and prioritizing net-new investments required for customer-owned infrastructure., • User Experience Design: Collaborate with UX/UI teams to ensure product design effectively addresses developer needs, improving ease of use and functionality., • Competitive analysis: Analyze competitors across on-prem orchestration, hybrid cloud, GPU management platforms, and adjacent solutions. Incorporate insights into product direction, messaging, and execution, and communicate findings clearly across the company., • Agile planning and execution: Maintain a well-curated backlog and lead agile planning and execution in partnership with engineering. Drive delivery of complex, distributed systems with a high bar for reliability, performance, and developer experience., • Go-to-market enablement: Partner closely with Sales, Marketing, and Customer Success to shape launch plans, messaging, pricing considerations, and enablement materials. Ensure teams are equipped to sell, onboard, and support Runpod Anywhere customers successfully., • Cross-functional leadership: Work across engineering, infrastructure, partnerships, legal, and business teams to align product development with company goals and operational realities., • KPI definition and management: Define and track success metrics for Runpod Anywhere, spanning adoption, engagement, revenue impact, and customer outcomes., • Executive storytelling: Clearly communicate product strategy, progress, and tradeoffs to company leadership. Engage directly with strategic customers and partners to build confidence in Runpod’s long-term vision., • Understand AI market trends: Be an expert in all things AI, understanding the latest developments, frameworks and models that are driving the industry forward. Communicate your expertise internally and demonstrate thought leadership externally at conferences and community events. Requirements: • 5+ years of experience in Product Management, with meaningful ownership over complex, technical products., • Experience working with developer platforms, infrastructure products, or DX-focused tools., • Demonstrated experience launching new products or entering new markets strongly preferred., • Prior experience as a professional software engineer building distributed systems strongly preferred., • Strong understanding of modern software development workflows and agile execution., • Experience with AI and ML platforms strongly preferred., • Proven ability to define strategy in ambiguous environments and translate it into execution., • Excellent communication, presentation, and stakeholder-management skills., • Ability to operate effectively in an early-stage, fast-moving, remote-first environment., • Strong analytical and problem-solving skills with a data-driven mindset., • Successful completion of a background check What You’ll Receive: • The competitive base pay for this position ranges from ($175,000 - $225,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

Insurance Defense Attorney | $150k-$200k | Fully Remote in NYC, Long Island, and White Plains This Jobot Job is hosted by: Andrew Harrison Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $150,000 - $225,000 per year A bit about us: Join a Legacy of Litigation Excellence — Now Hiring Insurance Defense Attorneys at All Levels Are you ready to build your career with one of New York City’s most established and respected insurance defense law firms? Our full-service defense firm is actively seeking talented attorneys across all experience levels—from ambitious recent graduates eager to learn, to seasoned litigators and trial attorneys looking for a new and rewarding chapter in their careers. For over 70 years, we’ve earned our reputation as a powerhouse in the insurance defense space, representing a broad range of clients in complex negligence and tort matters. Our success is driven by a culture of collaboration, a deep commitment to litigation excellence, and a relentless focus on client service. Join a team where your work will make a meaningful impact, your growth will be supported, and your contributions will be valued. Whether you're looking to sharpen your litigation skills or take the lead in high-stakes trials, you'll find the resources, mentorship, and opportunities to thrive here. Why join us? What We Offer: • Competitive compensation: $150,000 – $225,000+ (commensurate with experience), • Generous annual bonus structure, • Hybrid and fully remote work flexibility for qualified candidates, • Long-term career growth and mentorship opportunities, • A collaborative, team-oriented culture where your voice matters Job Details We are seeking attorneys at all levels—from recent law school graduates to senior trial lawyers—who are looking to join a firm known for litigation excellence, strong mentorship, and a collaborative team culture. Qualifications: • Education: Juris Doctor (JD) from an accredited law school., • Licensure: Admission to the New York State Bar, • Experience with Auto liability and motor vehicle accident cases, • Additional Relevant experience: general liability, medical malpractice, slip and fall, premises liability, labor law, and construction defect. ?? Apply today or reach out to confidentially to learn more. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Superintendent - Commercial/Industrial/Healthcare This Jobot Job is hosted by: Jamal Elkhateib Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $110,000 - $130,000 per year A bit about us: We are a full-service General Contractor with a strong reputation for delivering complex commercial projects with precision, safety, and quality. Our portfolio includes healthcare, industrial, and large-scale commercial builds — projects that shape communities and stand the test of time. With a deep backlog of work and a commitment to modern construction practices, such as Lean and Pull Planning, we offer our team members stability, growth, and the opportunity to lead meaningful projects. Why join us? Work with a general contractor with an excellent reputation known for a deep backlog across commercial, industrial, and healthcare projects Lead projects where your voice and leadership matter Join a team that values safety, quality, and relationships just as much as hitting deadlines Opportunities to work with progressive construction practices like Lean and Pull Planning Job Details What You’ll Do Lead the field effort to deliver projects on-time and on-budget Create a safe and secure jobsite by ensuring strict adherence to safety requirements Coordinate daily activities with subs, clients, inspectors, and the project management team to keep schedules moving Proactively review work for quality, addressing issues before they escalate Partner with the PM team on budget reviews and mitigate cost overruns Keep all documentation current — daily reports, time cards, photos, 4-week schedules, and as-builts Manage change order work and ensure all parties are aligned Schedule and oversee required inspections, ensuring compliance with governing bodies and QA processes Build and maintain strong client relationships, representing the team with professionalism and pride Share lessons learned to continuously improve future projects What You Bring 5+ years of superintendent or field leadership experience with a general contractor in commercial construction OSHA 30 certification required Experience in scheduling and coordinating subcontractors Procore proficiency is a plus Background in Lean Construction and Pull Planning strongly preferred Healthcare construction experience is a plus Valid driver’s license and insurance Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Join Our Team as a Full Stack Developer • Application deadline: May 15th, • Location: Remote - Based in any of the following countries where WeMove Europe is registered: UK, Netherlands, France, Belgium, Germany, Italy, Poland Preferred started day: August 2025 WeMove Europe is looking for a mission-driven, Full Stack Developer to join our small but mighty tech team. We collaborate closely with our campaigns team. You will ensure that our tech stack supports scalable growth, security, and innovative campaigning tools for social change. We're a small team and we get our hands dirty every day....you should also be ready and excited to work on the details to push the boundaries of what is possible for social change. This is a role for someone who thrives on variety, values autonomy, and wants their technical work to fuel meaningful, people-powered change. This could be a great fit whether you’re a senior generalist or someone earlier in your journey with the right foundational experience and a learning mindset. What You’ll Do As Full Stack Developer, you’ll work across a diverse set of systems and projects—from the backend of our donation infrastructure to the frontend of petitions and signup forms. You'll help us: • Build and maintain tools for online campaigning, petitions, and mass email outreach, • Develop and improve donation systems, including recurring contributions and payment integrations, • Create user-friendly interfaces with Vue or React, styled with Tailwind, • Design and run A/B tests to optimize supporter experiences, • Collaborate with campaigners to understand needs and translate them into solutions, • Manage feature releases, fix bugs, and ensure performance through CI/CD, Docker, and monitoring tools, • Track and report progress across projects, and help keep us all alignedThe WeMove Europe team works in a culture of togetherness and passion for our issues and determination to win and from time to time, you can be expected to perform activities outside of your normal role.We are seeking a passionate and dedicated Full Stack Developer who brings these qualities to the table:, • Are comfortable across the stack—frontend, backend, and everything in between., • Have solid experience with Python, especially building web apps and tools with Flask, Click or other frameworks., • Have at least 3 - 5 years of experience working with Python in a professional environment. And feel very comfortable creating new applications, debugging, refactoring and extending functionality., • Have experience developing Javascript applications, probably using React or Vue. You should be comfortable jumping into an existing project to fix bugs and add features., • Have a handle on SQL and relational databases. It might not be your first language, but you can get your point across. Of course, it's great if you're fluent!, • Have worked with tools like GitHub Actions, Docker, and cloud deployment workflows., • Love breaking big goals into achievable steps, and know how to prioritize, • Communicate clearly and consistently, • Are at ease working independently but enjoy collaborating across teams, • Care deeply about social justice, democracy, and building a better EuropeWeMove Europe is an independent and values-based organisation that seeks to build people power to transform Europe in the name of our community, future generations and the planet. We are people from all walks of life, who call Europe our home – whether we were born in Europe or elsewhere. Our job is to move a community of almost a million people across Europe on issues that matter - including the climate emergency, migrant rights, workers rights, better governance, and more. We know this number of people also needs to grow and diversify further so we can represent a strong critical mass that can bring about change in Europe. We are... • A remote-first team working across borders and time zones, • Driven by an urgent, ambitious mission with people at its heart, • Innovating the next generation of tools for people-powered campaigning, • Committed to a culture of trust, collaboration, and impact over ego, • A place where your voice counts and your work drives real changeWhat we offer:, • Working hours: Full time (5 days a week) or part time position 4 days a week / 32 hours, • Contract type: one year contract, with a possibility of a permanent contract., • Location: Based in any of the following countries where WeMove Europe is registered (UK, Netherlands, France, Belgium, Germany, Italy, Poland), • Salary ranges: These salary ranges are estimates indexed to local living costs. Final calculations are based on city cost of living indexes and can differ slightly depending on your location, • Netherlands, UK: 57,000 - 63,000 (Amsterdam, London range 12%-20% higher), • France, Belgium, Germany: 50,000 - 55,000 (Paris, Brussels, Berlin range 7%-10% higher), • Italy: 44,000 - 49,000 (Rome ranges 8% higher), • Poland: 37,000 - 42,000 (Warsaw ranges 10% higher)We are committed to being a diverse and inclusive workplace which is why people from communities that experience discrimination on the basis of race, ethnicity; women; people with disabilities; and LGBTQ+ people are especially encouraged to apply. We encourage applications if you feel you fit most but not all of the criteria. We do not share the implicit belief that online campaigners necessarily have to be very young and encourage also people who left their twenties and thirties behind to apply.If you are interested in this position, please send an application in English and include: • Motivation letter., • CV, • Include your language skills in your first language, English and other languages according to a scale from A1 to C2.Our recruitment process involves the following stages:, • Evaluation of applications, • Task and First Round of Interviews - Mid May to Mid June, • Second Interview upon successful completion of the first interview - Mid to end of June

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Stripe BaaS team enables users to build and launch successful card programs and financial features into their product using powerful programmatic APIs. The team creates the infrastructure, user facing abstractions, and partner integrations needed to manage the lifecycle of a card, enable money movement, and increase spend. This is a great opportunity to help build one of Stripe’s fastest growing businesses. Our top users span fintechs to large enterprises & cover a range of verticals including Buy Now Pay Later, vertical SaaS platforms, on-demand marketplaces, expense management platforms, fleet, travel & more. What you’ll do As a Product Manager within our Banking as a Service team, you’ll have the opportunity to own core APIs, embedded and hosted experiences, and partner integrations. This role will play a critical role in delivering sophisticated financial services products to our users, with as small a footprint of technical and operational complexity required. This is a highly complex and challenging role that will require you to deeply understand user needs and collaborate across internal and partner teams to build and launch a seamless product experience at scale. We need a strong Product Manager with expertise in end-user facing and/or platform products to realize this aspiration. This Product Manager will spend significant time with senior customer stakeholders to discuss strategy and roadmap, with external developers understanding their current pain points and needs, end users to build delightful experiences, and Stripe’s sales leadership to help win new business on Stripe. Responsibilities • Own key user journeys, from integration to core business operation, • Help shape the direction, define product strategy, and establish practices to address user needs, • Collaboratively partner with other Stripe teams (engineering, design, legal, risk, compliance, etc.) early in the product development lifecycle and jointly shape product plans that lead with delightful onboarding and integration experiences, • Own the roadmap and go to market, with product marketing, of your BaaS product area, • Act as the voice of the user in product and API designs, gathering direct feedback from customers, • Ensure we’re building in a scalable, performant way We're looking for someone who: • Brings 8+ years of experience in a product role, • Strong focus on user-experiences, from front-end UI through developer docs and technical integrations, • Has an obsession over product quality, • Has domain knowledge in financial products, particularly card issuing, funds storage, or remittance, • Has experience building platform and/or API products, • Has strong written and verbal communication skills with a talent for precise articulations of customer problems, • Can put themselves in the shoes of their users and be a steward of crafting great experiences, • Enjoys being a generalist working on whatever it takes to solve problems and delight users

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial enterprises. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, and credit unions. Working closely with engineering, user experience, and product marketing – you will lead our product strategy and management for a critical element of our product portfolio. You have a strong balanced focus on customer needs and market opportunities. In this role, you will be the voice of the market within our organization, translating customer insights into product decisions that drive business growth and deliver measurable value to our customers and our business. This position is remote for candidates residing outside of Minnesota. For candidates based in Minnesota, the position follows a hybrid schedule with three on-site days per week in our St. Louis Park, MN office. What you’ll be doing Market Intelligence & Strategy · Become the in-house expert on our target market segments, competitive landscape, and industry trends.· Conduct regular customer interviews, analyze usage data, and synthesize market research to identify unmet needs and opportunities.· Define and continuously refine the product vision, strategy, and roadmap based on market insights and business objectives. · Develop go-to-market strategies in partnership with marketing, sales, and customer success teams. Product Development & Execution · Transform market opportunities into detailed product requirements and user stories. · Collaborate with design and engineering teams to build solutions that address validated market needs. · Prioritize features based on customer impact, market opportunity, and strategic alignment. · Make data-informed decisions by defining and tracking key product metrics and KPIs. · Balance technical feasibility, business viability, and user desirability in product decisions. · Evaluate opportunities using a "build, buy, or partner" framework to determine the most strategic and efficient path to delivering customer value. · Collaborate with integration team, technology partners, and third-party vendors to evaluate capabilities, define requirements, and manage integrations that enhance platform functionality and align with customer workflows. Customer & Stakeholder Engagement · Build deep relationships with customers to understand their workflows, pain points, and goals and demonstrate a high degree of empathy (borderline obsession) with customer / user experience. · Regularly present product strategy and roadmap to internal stakeholders and executive leadership. · Collaborate cross-functionally with sales, marketing, customer success, and operations teams. · Educate internal teams on product positioning, value proposition, and competitive differentiation. · Facilitate smooth product launches through comprehensive go-to-market planning and execution. What we are looking for · 6+ years of product management experience, with SaaS/B2B software. · Proven track record of shipping successful products based on market needs with meaningful business impact (retention, growth, TAM/SAM expansion). · Strong analytical skills with experience using data to inform product decisions. · Experience with product discovery techniques (customer interviews, A/B testing, prototyping). · Excellent communication skills with ability to articulate complex concepts to diverse stakeholders. · Bachelor's degree in business, computer science, or related field (or equivalent experience). What Sets Our Top Performers Apart · Customer obsession: You have a genuine curiosity about customer problems and are energized by finding solutions that address real needs. · Market intuition: You can anticipate market trends and identify opportunities before competitors. · Strategic thinking: You connect product decisions to business outcomes and can articulate the "why" behind your recommendations. · Execution excellence: You have a bias for action and know how to move from idea to implementation. · Cross-functional leadership: You can influence without authority and align diverse stakeholders around a common vision. Compensation/Benefits: The anticipated base salary range for this role is $155,000 - $165,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Hyperproof is hiring a Staff Product Manager to join our strong and growing team. About us Hyperproof is on a mission to transform the Governance, Risk, and Compliance (GRC) world with a powerful new software platform. With Hyperproof, companies can save time and money while also operating their programs at a much higher level of effectiveness and accountability. We envision a world where organizations we depend on are truly trustworthy - and Hyperproof is the platform that will get them there. We have a great team and culture - picture yourself in a highly collaborative startup environment where you can make a real impact on something truly important. It’s an exciting time to be at Hyperproof; we raised our Series B round in 2023, validating our teamwork and company vision, and we continue to grow rapidly. What you’ll do In this role, you will work on scaling and building new features to meet growing demands in the GRC space. You will be responsible for ensuring seamless integration, and you will be empowered with the autonomy needed to drive successful outcomes and elevate the product’s value in collaborative environments. A key focus of this role is driving the development and enhancement of AI-powered features that meaningfully improve customer outcomes. You’ll own the strategy, roadmap, and delivery of AI-driven features and enhancements which will achieve key customer outcomes in a dynamic environment in a fast evolving landscape. You’ll collaborate with key stakeholders, including customers, engineering, and design teams, to understand market needs, customer requirements, and integration opportunities. • You’ll conduct in-depth market research and analysis to identify emerging trends, industry standards, and customer demands., • You’ll monitor and analyze metrics, usage data, and customer feedback to identify areas for product improvement and build quick functional prototypes to validate new product ideas and improvements., • You’ll represent Hyperproof as a subject matter expert in GRC in industry events and discussions., • You’ll continuously act as the champion of our users and customers to ensure their needs are always a top priority! HOW YOU’LL KNOW YOU ARE SUCCESSFUL • Hundreds of companies, including well-known Fortune 500 customers, will use your feature to become more efficient and trustworthy, • Customers will post rave reviews on G2 mentioning your feature, • You will understand our customers' and partners' highly challenging needs and problems, • You will create insightful solutions that land well with customers., • You will identify new areas of opportunity and propose new ways of approaching and solving problems., • You will be a valuable team player who wants to grow and support others. WHAT YOU’LL BRING • 7+ years of experience in a product role and have scaled a product to enterprise customers, • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)., • Excellent communication skills - the ability to build alignment and clarity across both technical and non-technical audiences, including internal teams and customers/partners, • Demonstrated ability to gather and analyze customer feedback, market trends, and business requirements to inform product strategy and decision-making., • Excellent communication skills with the ability to effectively collaborate with cross-functional teams, stakeholders, and customers., • Strong problem-solving and analytical skills, with a data-driven and detail-oriented approach., • Passion for delivering exceptional user experiences and customer value through integration solutions., • Ability to thrive in a fast-paced, agile environment and manage multiple priorities simultaneously., • Curiosity - someone who delves deep into the details to understand the root cause of problems, unexpected user behavior, etc., • Team player - people around you do better work because of your enthusiasm, openness, and willingness to help out Note: you must be currently authorized to work in the United States on a full-time basis. WHAT WILL BE THE PLUS • You have experience in the governance, risk, and compliance (GRC) or cybersecurity domain. You have shipped AI enabled products in production LOCATION • We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live. CANDIDATE EXPERIENCE We respect your time and want to provide clarity on what to anticipate. For this interview process, we anticipate: • A 30-minute initial chat with the People and Talent Partner,, • Five 45-minute 1:1 chats with Interviewers from the Product team or other team members, one of whom will be the Hiring Manager. During these sessions, you will have the opportunity to ask any important questions you may have. This will also give our team a chance to get to know you better and determine the right fit for you within our team. The full compensation package is based on candidate experience and certifications.Remote USA$150,000—$170,000 USD WHERE YOU’LL GO • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ • Annual compensation reviews + equity, • Unlimited PTO: strongly encouraged to unplug and recharge, • Health: coverage for medical, dental, and vision - employee and dependents, • 401K, which vests immediately, complete with a 4% company match, • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest, • Annual company in-person events and quarterly in-person connects, • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed., • $100 quarterly paid wellness stipend, • Pet insurance discount, • Slack channel notifications turn off after 5 pm based on your time zone, • Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently ___ in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the ___and ___. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — ___ Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: The Senior Product Manager (SNF Administration) is responsible for owning the strategy, roadmap, and execution of PointClickCare’s Skilled Nursing Facility Administration product suite, including Admissions, Utilization Management, Census, and Discharge workflows. This role leads cross-functional product delivery across clinical, operational, and financial domains, with a focus on improving administrative efficiency, regulatory compliance, and customer outcomes. The role also helps shape and deliver AI-enabled capabilities that support automation, decision support, and insights in a regulated healthcare environment. Key Duties and Responsibilities: -Product Strategy and Roadmap•Define and own the product vision and multi-year roadmap for SNF Administration and Census capabilities•Identify and prioritize opportunities aligned to customer needs, market trends, regulatory requirements, and business outcomes•Partner with leadership to align roadmap priorities with organizational strategy•AI and Data-Enabled Capabilities•Identify use cases where AI, automation, and analytics can improve administrative workflows, accuracy, and decision-making•Partner with engineering, data, and platform teams to deliver responsible AI-enabled features•Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards•Customer and Market Understanding•Serve as the voice of the customer by deeply understanding SNF administrative workflows and payer requirements•Gather and synthesize customer feedback, usage data, and market insights to inform product decisions•Validate product hypotheses through customer engagement and data analysis•Product Delivery and Execution•Define product requirements, epics, and user stories in collaboration with engineering and UX teams•Drive delivery from discovery through launch and adoption•Manage trade-offs across scope, quality, timing, and risk•Cross-Functional Collaboration•Collaborate with Engineering, UX, Data and Analytics, GTM, Professional Services, and Customer Success teams•Communicate priorities, progress, and outcomes to stakeholders and leadership•Influence decisions without direct authority through data and customer insight•Measurement and Adoption•Define success metrics and KPIs for product initiatives, including AI-enabled features•Partner with Analytics teams to measure outcomes beyond UI engagement, including efficiency, accuracy, and financial impact•Support adoption and continuous improvement post-launch Your Key Strengths: -5+Years Product management experience in healthcare technology, preferably in Senior Care or Post Acute space.•Proven experience owning complex products end-to-end•Experience delivering products that leverage data, analytics, automation, or AI•Strong understanding of how AI can be applied to enterprise software and operational workflows•Ability to translate business and customer needs into clear product requirements•Strong cross-functional leadership and stakeholder management skills•Experience working in Agile development environments•Excellent written and verbal communication skills•Bachelor’s degree in Business, Computer Science, Healthcare, Engineering (Preferred, not required) •Experience in post-acute care, long-term care, or skilled nursing environments•Familiarity with healthcare data standards and interoperability, including interop standards such as HL7•Understanding of payer models such as PDPM and managed care•Experience partnering with data science or platform teams in regulated environments•Experience using analytics or AI-enabled tools to support product decision-making•Level Expectations with other Sr Product Managers •Independently owns a significant product area with minimal supervision $145,000 - $160,000 a yearUS: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $145,000 -$160,000 + 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.Tech D-P3#LI-MG1 #LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

WHO WE ARE At Basis Technologies, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters. ABOUT THE TEAM Technology is at the core of what we do. Basis Technologies' innovative Engineering team designs and develops new features and integrations for Basis, our industry-leading, comprehensive software solution. Our platform processes over 300 billion events per day and uses AI and machine learning to automate and simplify the entire digital campaign process. This team is all about data—and in order to create value from the massive amount of data we collect, engineering leverages their dynamic Data Engineering, Data Science, and Business Intelligence teams to create insights that benefit the industry as a whole. WAYS YOU’LL CONTRIBUTE You will have an opportunity to participate in the creation of a framework that will be used to test our products for many years to come. Bring your testing expertise to the game and you’ll get the opportunity to work with best engineers in AdTech on the latest tools and technologies. You will also contribute by: • Delivering timely results based on team's deadlines., • Designing clear, maintainable and scalable testing projects, • Maintaining transparency and clarity about project testing through documentation and communication with stakeholders, • Performing meaningful code reviews, • Researching new technologies and their potential benefit to our projects, • Being responsible for design and execution of a complex automated testing solutions for our data ecosystem, • Delivering optimized code and deal with interesting scalability challenges, • Being the voice of quality in highly collaborative agile product teams., • Making sure that each deployment to production is of highest quality, • Strong grasp of computer science fundamentals — algorithms, data structures, and distributed systems, • Hands-on experience with Java for backend and service-layer development, including multithreading, parallel processing, and data-intensive workflows, • Familiarity with Python, • Understanding of big data ecosystems (Snowflake, Snowpark, Airflow, etc.) and data quality validation at scale, • Demonstrated ownership and accountability — you take initiative, follow through, and care deeply about reliability and correctness, • Commitment to continuous learning, staying current with emerging tools, frameworks, and best practices in data engineering and testing

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system. Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business. We’re looking for a Mortgage Forward-Deployed Engineer (FDE) to join our team and be the bridge between our product and our customers. This is not your standard engineering role, you’ll be out in the field, working directly with clients, writing production code, and helping them reimagine how they run their business with our platform. You will be working directly with our Account Management team, implementation team and onboarding team. This role reports to the VP of Account Management. As an FDE, you’ll wear different hats: engineer, architect, and trusted advisor. One day you might be prototyping a custom integration; the next, you’re running a proof-of-value with a C-suite exec; the next, you’re feeding back product insights that shape the roadmap. If you like variety, ownership, and making real-world impact, you’ll love this role. This role will report to our Lead Forward-Deployed Engineer and be a part of the Account Management team. What you'll do: • Act as a technical expert and trusted advisor during the post-sales process, embed with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination., • Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems., • Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms., • Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast., • Troubleshoot gnarly technical issues in live environments and get things back on track., • Partner with the Account Management and Product teams to deliver value, and influence the roadmap., • Travel occasionally (~30–50%) to customer sites and industry events Who we're looking for: (Skill Sets and Qualifications) • 3+ years of experience in software engineering, solutions engineering, or technical consulting., • 3+ years of a background in mortgage, or lending workflows., • Strong understanding and experience with Encompass, • Strong consultative sales/account management approach—able to map technology to business challenges and drive change management conversations., • Excellent communication and presentation skills, with experience engaging senior mortgage executives., • Backend: Python; APIs; Encompass Developer Connect; SQL., • Frontend: React/TypeScript; JavaScript with ICE Secure Scripting Framework (SSF) for Encompass custom form and workflow logic., • Supporting: Familiarity with mortgage LOS/POS platforms (Encompass, Blend, SimpleNexus, Floify); Git; cloud basics (AWS/Azure)., • Thrive in fast-paced, ambiguous environments where you figure it out and get it done. Nice to Have: • Experience with SaaS integrations or loan origination systems., • Additional mortgage LOS/POS experience, • Exposure to AI/ML or generative AI., • You’ll have ownership from day one, our FDEs lead projects end-to-end., • You’ll work directly with customers and see the immediate impact of what you build., • You’ll shape the product by bringing the voice of the customer straight to engineering., • You’ll work directly with a team focused on creating an excellent client experience, • You’ll have fun working with a highly proactive, collaborative team Note: The full-time salary range for this role is between $150,000 - $170,000 + commission + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location. Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City. Life at Ocrolus We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. We look forward to building the future of lending together.

Who We Are For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager Summary The Customer Success Manager will be assigned a book of business according to the strategic needs of the segment. This high-impact role will handle multiple clients in an entrepreneurial, problem-solving environment. You will be responsible for renewing and growing your clients’ business by acting as a 'trusted advisor'; gaining a deep understanding of their business, challenges, needs, and goals, and helping them derive maximum value with SPINS. This position offers the opportunity to collaborate with customers and internal teams across SPINS to educate, engage, and empower customers to achieve their strategic goals, reporting to the Manager, Customer Success within the Success Organization. Job Duties & Responsibilities • Become a SPINS product expert and use this knowledge to educate, coach, and mentor clients on our data, tools, and solutions., • Distill best practices across client base and deliver insights and advice based on those practices., • Independently own customer retention and growth, including communication, system entry and mitigation of potential retention risk., • Manage proactive communication and client touch points including change management from a data and product perspective., • Develop strategies to expand engagement, enable adoption and mitigate churn to drive long-term account growth., • Cultivate strong customer champions and advocates., • Anticipate client needs and manage client escalations that are raised to you from your sales and support partners and the customer., • Act as the voice of your customer by capturing and communicating client needs and feedback to Product and Data teams. Requirements: Education & Experience • BA/BS degree in Business Administration or related quantitative field of study., • 3-5 years of experience in customer-facing success, account management, sales or strategic consulting role; enterprise software or SaaS experience is preferred., • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Demonstrated ability to creatively problem solve and solution to drive customer value with SPINS data and products, • Technical aptitude, analytical mindset and intermediate or higher experience with Microsoft Excel and PowerPoint, • Self-starter manages time efficiently, able to complete work in a timely manner without active supervision is required., • Ability to prioritize and multitask while maintaining diplomacy, tact, and poise under pressure when working through customer issues., • Strong interpersonal skills and experience building collaborative relationships both internally and externally to facilitate a flawless customer experience., • Can-do, positive, and team-oriented attitude, • Experience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a, • Consumer-Packaged Goods manufacturing setting) is required The following is strongly preferred: • CPG, Retail, or natural/specialty industry is a plus., • Familiarity of contract management systems including DocuSign, Salesforce and or other CPQ management tooling is preferred Salary Range: $95,000 - $105,000 + 20% variable Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SB1 #LI-Hybrid What SPINS Offers We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!, • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched., • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. The SPINS Way • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback., • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action., • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths., • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution. For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy ___.

We get it. You have options. Let us tell you why we’re different. Our work is changing the world of financial services. Everyday, clients arrive with big ideas for their industry. They’re experts in their field with the vision and resources you need to change everything. All that’s left is the right team to bring that vision to life. If you’re a fast learner and you love working on a wide variety of projects, you’re going to like it here. We help our clients modernize, rather than rebuild, outdated customer-facing software applications. Our clients see a return within weeks instead of months and that’s why they choose us. At Praxent, we let you do your work your way. We’re a team of 160+ located throughout the United States and Central/South America. Our role is to encourage you, support you, and give you the freedom you need to thrive. Whether you’re working at home, in a coffee shop, or heck, even on your travels, we’re here to create an environment that lets you live your best life. On your terms. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in the following locations: Texas, Colorado, Georgia, Florida, Massachusetts, Maryland, Minnesota, Nebraska, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Washington. Your Mission: Lead development teams to ensure sprint commitments are met As a Principal AI Engineer, you will shape Praxent’s AI future by defining technical standards, guiding AI architecture, and enabling teams to deliver high impact AI solutions with confidence and consistency. You will serve as a technical authority across AI initiatives partnering with sales, delivery, and governance teams to translate business goals into scalable, production ready AI systems. Through leadership, mentorship, and hands on solutioning, you will ensure Praxent remains a trusted AI partner for our clients. How You’ll Make an Impact: • Establish Technical Standards & Architecture, • Define and maintain AI technical standards, reference architectures, prompt libraries, templates, and playbooks., • Support the creation and evolution of AI enabled SDLC frameworks with developers that teams can reliably apply across projects., • Lead architecture reviews and act as a quality gate for AI design decisions., • Support Presales AI Solutioning, • Partner with sales and delivery to design AI strategies, architectures, and proof of concepts., • Translate client needs into compelling technical narratives and implementation plans., • Serve as a trusted technical voice during early stage client engagements., • Design & Implement MLOps Platforms, • Architect and deploy MLOps/AIOps platforms that support model lifecycle management, evaluation, and monitoring., • Optimize performance, cost, and reliability across AI deployments., • Ensure AI solutions are secure, observable, and production ready., • Elevate Training & Delivery Quality, • Develop and deliver AI training programs, workshops, and internal documentation., • Maintain AI standards and learning content within internal platforms., • Mentor engineers and delivery leads on AI trade-offs, risks, and best practices. Your Day-to-Day: • Define AI architecture patterns and review project implementations, • Create reusable AI frameworks, prompts, and playbooks, • Support presales efforts with technical designs and client-facing explanations, • Coach teams through architectural decisions and delivery challenges, • Collaborate cross-functionally to align AI initiatives with business outcomes Your Qualifications: • AI & Technical Leadership: Deep experience designing and delivering AI enabled systems in production., • Strong background in MLOps, model lifecycle management, and evaluation frameworks, • Proficiency with modern AI/ML frameworks and cloud based AI platforms, • Architecture & Delivery Experience: 8–12+ years of professional experience in software engineering and system architecture., • Proven ability to design scalable, secure, and maintainable systems, • In depth experience with end-to-end full stack architectures, modernizing legacy systems into scalable, cloud-ready solutions while leveraging AI/ML capabilities (e.g., LLMs, automation, intelligent workflows) to improve performance, maintainability, and business outcomes., • Experience improving delivery efficiency through standards and tooling, • Client & Communication Skills: Comfortable presenting complex AI concepts to technical and non-technical stakeholders. Ability to connect AI capabilities to measurable business value, • Mentorship & Culture Building: Demonstrated experience mentoring engineers and elevating team capabilities. Passion for building shared understanding and continuous improvement, • Relevant Education May include intensive programs, Bachelor’s degree in Computer Science, Engineering, or equivalent experience, • Values Alignment: We Care Deeply, Always Deliver, Never Settle, Do It Together, Own the Outcome, and approach every situation with a CAN DO mentality – learn more about our ___ and be sure to let us know which aligns most with your experience!, • Stability. We've been in business for over 20 years., • Work stays at work. We promote a healthy work/life balance to help ensure you have the time that you need. We encourage no more than a 40 hour work week., • Great company culture. We’ve been recognized by Texas Monthly, Clutch, Comparably, and more for the quality of our workplace. Feel free to check out our rating on Glassdoor., • We’re here to enable you. It’s your work and your career. Our management team is here to help you become who you want to be. Not to micromanage you., • Stay Healthy. We offer medical, dental, and vision coverage as well as wellness days. We also provide disability insurance and we even have a wellness program., • Plan for the future. We don’t want you to work here forever. Save for retirement with an IRA and we’ll match up to 3% every year., • We value your ideas. At Praxent, our doors are always open. Need help? Come on in. Have a vision for the future of the company? We’d love to hear it., • Rest and relaxation. Employees enjoy 15 days of PTO, 9 US holidays, 5 wellness days, and a closed office the last week of the year. Employees earn more PTO each year., • You’re more than an employee, you’re a person. Every co-worker you’ll meet is committed to treating you with respect and kindness. You won’t hear stuff like, “It’s just business.”, • Family Values. Praxent provides paid parental leave. The US base salary range for this full-time position is $186,433- $214,898 + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. #LI-Remote

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, The Strategic Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities: • Build and foster executive-level trusted advisor relationships with the customer’s IT, Engineering and Support organizations., • Demonstrates hands on PagerDuty Product knowledge by applying it to the customer's business priorities., • Guide a customer on process, people and change management best practices to drive customers adoption of real time operations., • Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan., • Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline., • Deliver business value and innovation to a customer’s business by understanding the customers’ opportunity to reduce cost and drive growth., • When appropriate, recommend additional expert services needed to drive success., • Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates., • Represent the voice of the customer to inform our sales process or product roadmap., • Lead the cross functional post sales team at PagerDuty, delivering a seamless experiences on behalf of the customer., • Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions., • Predict and forecast risk, renewal and expansion within the customer portfolio. Qualifications: • Experienced professional with 10-15 years relevant industry expertise., • Strong consulting skills and proven results working as a trusted advisor to drive business value for customers., • Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections., • Experience building Business value ROI models., • Thrive in a collaborative fast pace environment and as a part of a results oriented team., • Working knowledge in a SaaS business model., • Strong knowledge of PagerDuty product and platform features and capabilities is highly desired., • Good understanding of IT enterprise architecture, DevOps principles and modern IT monitoring is strongly preferred., • Worked in a DevOps environment or with a company going through a transition to DevOps. The base salary range for this position is $132,000.00 - $182,200.00 USD (80/20). This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Location: Remote-friendly. Preference for SF Bay Area, Los Angeles, NYC, or Pacific Northwest. Sleeper is on a mission to connect people over sports through games and community. As one of the fastest-growing platforms in the fantasy sports and real-money gaming space, we’re redefining how sports fans engage—whether it’s through season-long leagues, pick’em contests, or real-time interactions with friends. Our team is lean, passionate, and product-driven. We obsess over user experience and believe that building delightful, fast, and reliable products is the best way to grow. Backed by some of the most respected investors in Silicon Valley, including Andreessen Horowitz and General Catalyst, we're building the future of sports engagement. We’re looking for a Staff Software Engineer - Backend to help us scale the core systems behind our fantasy sports and DFS (Daily Fantasy Sports) offerings. In this role, you’ll drive architectural decisions, build critical backend services, and mentor fellow engineers as we scale to support tens of millions of passionate sports fans. As a senior technical leader, you’ll collaborate cross-functionally to bring innovative features to life—from real-time contest engines and game logic to personalized content and secure, seamless payments. You’ll be empowered to own major parts of the backend stack and help define what "great" looks like in terms of performance, scalability, and reliability at Sleeper. * Design and build core backend systems that power Sleeper's games and real-time user experiences—fantasy contests, Sleeper Picks, user profiles, leaderboards, and more. * Architect scalable, distributed systems capable of handling millions of concurrent users with low latency and high availability. * Lead backend initiatives from concept to deployment, ensuring clean interfaces, well-documented services, and resilient infrastructure. * Optimize system performance and proactively address bottlenecks through monitoring, profiling, and capacity planning. * Collaborate cross-functionally with product, design, and frontend teams to deliver features that users love. * Mentor engineers, provide thoughtful code reviews, and shape backend engineering best practices and standards. * Drive innovation, technical direction, and team culture as a key engineering voice at the leadership level. * 7+ years of backend software engineering experience, including experience in staff-level or tech lead roles. * Proven ability to design and scale distributed systems that serve millions of users in real-time or gaming environments. * Strong proficiency in one or more backend languages (e.g., Go, Python, Node.js, Java), and an understanding of trade-offs between them. * Deep knowledge of databases (both SQL and NoSQL), caching strategies, and message queues (e.g., Kafka, RabbitMQ, Pub/Sub). * Comfortable designing and maintaining RESTful and/or graphql APIs, data models, and internal tooling. * Cloud experience (AWS, GCP, or similar), with familiarity with containers (Docker) and orchestration (Kubernetes a plus). * Strong product mindset—you care about the why, not just the how, and you build with users in mind. * Excellent communication and collaboration skills. You elevate your teammates and enjoy mentoring. * Bonus: Passion for sports, gaming, or building multiplayer or real-time systems. * Massive Impact – Your work will touch millions of users and help shape the next generation of sports entertainment. * High Ownership – We trust our engineers to make high-leverage decisions and drive meaningful outcomes. * Startup Agility – Move fast, ship often, and see your work in the hands of users quickly. * Culture-First Team – We’re a team of builders, thinkers, and sports lovers who value humility, collaboration, and having fun along the way. * Competitive salary ($225,000–$300,000/year not inclusive of stock options and benefits) * Equity * Comprehensive medical, dental, and vision insurance * 401(k) with company matching * Generous PTO and flexible remote work policy * Opportunities for fast career growth in a high-impact role * A small, focused team where your contributions truly matter Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, we found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing — connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role. Competitive salary plus benefits including Medical, Dental, PTO, 401k. Please note that The salary range for this role ($225,000 to $300,000 per year salary) takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley’s top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at:___

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The impact you can have To sustain the growth of our customer portfolio and to extend our services offering, we are looking for Support Engineers. On top of joining a fast-growing and innovative company, you will have the opportunity to assist our customers around the world in deploying/using our solutions and adopting software engineering best practices as a whole. As a Support Engineer, you will contribute to Sonar products adoption and integration. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also investigate and solve customer issues in a timely manner. In Sonar, you will represent the customer voice in product discussions. • Help customers integrate our solutions across their development pipeline. It means helping with the technical integration with developer IDE, ALMs, and Continuous Integration chain; the integration to software lifecycle (SCM, build, test), and the integration to existing business applications (identity provider, database, etc.)., • Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation and managing customer relationships all along the way., • Collaborate with Sales and Consultants to improve overall customer experience and make sure that our Service offering brings maximum value to our customers., • Work with the rest of the team to listen, challenge, and refine customers feedback to feed discussions with product teams and shape product evolutions., • Have a voice in enhancing the way we work., • Software engineering best practices, with at least 3-5 years of experience in supporting, or maintaining and delivering high-quality software., • 2+ years experience using or administrating a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab). More than acronyms, these are the tools that our customers use and that our products integrate with., • Working knowledge of both local and cloud-based software deployment platforms and technologies, including Linux, Windows, Docker, Kubernetes, AWS, Azure, • Investigation skills to understand problems in their context and the ability to reproduce these scenarios., • Team player, receiving and giving feedback as well as sharing knowledge., • Can-do attitude: challenging status quo, leading and contributing to key improvements and innovations., • Excellent English, verbal/written communication skills, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization., • We encourage usage of our robust time-off allocations with 27 PTO days for our employees based out of the Geneva region, plus additional days based on seniority and circumstances., • We contribute 60% of the total cost for your pension; 13.5% to 15.5% of your base salary for savings; 2% for risk., • Generous discretionary Company Growth Bonus, paid annually., • Commuting: Sustainable mobility options, including carpooling and the refund of 60% of the annual transportation subscription., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our___. Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is a remote or hybrid position in the US. About your skills • Product strategy: You have experience defining and executing product strategies that align with business goals and user needs., • User-centered: Collaboration with designers to create intuitive and delightful user experiences is your strength., • Data-backed decision making: You excel in leveraging data to inform decisions, measure success, and iterate for improvement., • Stakeholder Alignment: You develop relationships effectively up, down, and across the organization. You confidently communicate and align with multiple stakeholders, building trust and shared vision. About this role We are seeking an experienced Senior Product Manager to join our team in a strategic, high-impact role. You will contribute to shaping the overall direction of our core learning experience and lead the development of innovative, engaging, and delightful products that help millions of learners achieve their goals. Overseeing key elements of the user journey, you will design and refine learning features that spark deeper engagement and drive career growth. If you’re passionate about creating effective and engaging learning experiences with a strong track record of delivering impactful results, we want to hear from you. What you’ll be doing • Define and drive product strategy, development, and execution for learning experiences., • Collaborate with cross-functional partners, including engineering, design, data science, and marketing, to craft experiences that inspire and empower learners., • Operate with a high degree of autonomy, integrating strategies and tactics aligned with organizational goals., • Champion learner needs and market opportunities by working closely with stakeholders across the company., • Leverage behavioral insights, learner feedback, and data-driven decision-making to prioritize initiatives and measure success., • Lead execution through all stages of the product lifecycle: discovery, design, development, delivery, and optimization., • Build trust and alignment within the organization to deliver meaningful business outcomes. What you’ll have • 4+ years of product management experience with user-facing products., • Strong expertise in user-centered design and a track record of creating intuitive and delightful user experiences., • Demonstrated success leading large, complex product initiatives and driving measurable business outcomes., • Exceptional analytical skills with the ability to translate data into actionable insights., • Outstanding communication and collaboration abilities, with experience influencing and aligning diverse stakeholders., • In-depth knowledge of product development methodologies and industry best practices., • Passion for lifelong learning and Udemy’s mission to improve lives through education. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range $224,000 - $280,000 USD You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our _________ ___, ___ & ___ pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the___.

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered. We are hiring a Profile Scripting Language (PSL) Developer to work on initiatives with large-scale banking clients. This role will be responsible for developing and maintaining the FIS Profile Core Banking System. Responsibilities include writing and debugging code using the Profile Scripting Language (PSL), coding and integrating new components, modifying existing ones and providing support for projects like upgrades and conversions. Key responsibilities: • Utilize PSL/MUMPs to code, debug, and maintain applications and program logic within the core banking system., • Maintain, test, and integrate new application components and ensure the successful deployment of system improvements., • Provide technical support, troubleshoot issues, and ensure application reliability and performance. Required qualifications: • At least 3 years of experience developing and maintaining core banking systems in Profile Scripting Language (PSL), MUMPs, • Experience with FIS Core Banking Platform, • Knowledge of financial industry best practices, regulations, and operations, particularly in areas like retail and commercial deposits, loans, and/or debit card processing, • Familiarity with GT.M Database, • Excellent communication skills and the ability to collaborate across several engineering and product teams, • Excellent Analytical skills Nice to have requirements: • Automated testing (Z-unit), • Unix-based application and/or infrastructure support, • Shell Scripting (BSH), • AWS – EC2, S3, Cloudwatch, • Tidal Automation/Scheduler Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry. Minimum Degree Required: • Bachelor’s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required

About YipitData YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of Inc’s Best Workplaces. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency.With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: • ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this___ from SpendHound’s Senior Product Manager!), • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (___). Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At YipitData, we are on a mission to help Finance teams gain real-time visibility and control over their cloud costs. As organizations scale their cloud infrastructure, managing expenses efficiently becomes crucial. Our platform simplifies cloud cost tracking and provides actionable insights—empowering Finance teams to make data-driven financial decisions. We are looking for a Product Manager to lead the development of our Finance team-centric cloud cost management platform. You will define the product vision, collaborate with engineering and design teams, and work closely with customers to build an intuitive and data-driven cloud cost intelligence solution. This role is ideal for someone passionate about cloud infrastructure, FinOps, and data analytics. We expect East Coast work hours. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for cloud cost visibility and reporting features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering and design teams to build a seamless, intuitive, and scalable cloud cost management platform., • Data & Analytics: Define key product metrics and work with data teams to surface insights that help users optimize cloud spending., • Integrations & Partnerships: Develop integrations with major cloud providers (AWS, Azure, Google Cloud) and related data platforms., • Go-to-Market (GTM) Strategy: Partner with sales, marketing, and customer success teams to launch and scale the product effectively., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • 3 years in product management, technical skills in cloud infrastructure (AWS, Azure), FinOps, SaaS, or developer-focused tools, and AI features., • Ability to work closely with engineers and understand cloud architecture, APIs, AI features, and data analytics., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, defining KPIs, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and GTM teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with B2B companies., • Experience with AWS, Azure, GCP, IA-related features, or similar tools., • Interest/Curiosity in coding., • Understanding of cloud security and compliance considerations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!, • The annual base salary for this position is anticipated to be up to $150,000. In addition, the role includes a 10% variable commission, bringing the estimated on-target earnings (OTE) to approximately $165,000., • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Software Engineer (AI-Forward) As a Software Engineer with Texas Sports Academy, you play a key role in building the software that runs our school — student records, academic mastery tracking, training data, parent portals, admissions, and the AI-powered tools our guides and coaches use every day. This is a senior, AI-forward seat. You work directly with the founders, ship code every week with AI in your loop, and own the LLM-powered features that make our school feel nothing like a traditional school. What you will be doing • Designing, building, and shipping product features across the full stack every week, with AI coding tools running alongside you., • Building real LLM-powered product features: tutoring agents, parent-facing copilots, coach-facing dashboards, retrieval over student data, evals for every one of them., • Working directly with the founders on scope, architecture, and trade-offs — no PM layer in between., • Owning the reliability, security, and cost of both classical systems and LLM pipelines., • Running your own AI coding workflow — prompts, subagents, custom tools, MCP servers — and raising the bar on how the whole team uses AI., • Writing evals and regression tests for AI features the same way you'd write unit tests for classical code. What you will NOT be doing • Pretending AI is optional — if you're not already coding with Claude Code, Cursor, Codex, or an equivalent agent loop every day, this role is not for you., • Writing tickets for junior engineers to implement., • Sitting in status meetings all day — few meetings, more shipping., • Working on a narrow slice of a giant codebase. Key responsibilities • Ship production code and AI features real students, parents, and staff rely on every day., • Own at least one major system end-to-end., • Move fast — features go from idea to production in days, not quarters — without breaking things., • Raise the AI-engineering bar as the team grows., • Bachelor's or master's degree in Computer Science, Engineering, Math, or Physics., • 6+ years of full-time production engineering experience shipping software to real users at real scale., • At least one prior senior, staff, or tech-lead role., • Daily, fluent use of AI coding tools (Claude Code, Cursor, Codex, Windsurf, Aider, or equivalent) as your default way of writing software., • At least one shipped LLM-powered feature in production, with an eval story., • Strong skills in a modern web stack (TypeScript / React / Node or Python / Postgres / AWS or GCP)., • Excellent written English, • Legal authorization to work from India or Pakistan as a remote contractor with a US company. Nice to have • Master's or PhD from a tier-1 institution., • Former founder, first-five engineer at a funded startup, or shipped products that reached real users at scale., • Agent frameworks (LangGraph, CrewAI, Mastra, custom), vector search / RAG at scale, evals (Braintrust, LangSmith, custom), prompt caching, MCP servers, structured output / tool-use reliability, voice agents., • Public GitHub or a personal AI project we can actually try., • A personal project you built because you wanted to.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. Benefits When joining our team, we offer benefits including: medical, dental, vision, short- & long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. Duties & Responsibilities • Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging’s market presence., • Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management., • Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs., • Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product., • Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership., • Be the voice of the customer, present their perspective and needs related to imaging trends., • Consult and present for customers on product offerings business solutions and guide customers through the sales process., • Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc., • Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement., • Develop, nurture, and maintain customer references and installed base in support of national show sites. Education · Bachelor’s degree or above or/ equivalent work experience required Experience • Candidates will have minimum of 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Proven ability to build a strong sales funnel and impactful client relationships, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling, • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable, • Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Company Overview Help Shape the Future of Music Creation and Education at MakeMusic At MakeMusic, we believe music has the power to inspire, connect, and transform lives. For over three decades, we’ve been at the forefront of music technology, building tools that help musicians compose, teach, learn, and perform. Our products are trusted by Grammy-winning composers, world-class educators, and students in classrooms and homes around the globe. With MakeMusic Cloud, we’ve reimagined music practice for the digital age by offering students real-time feedback, access to an extensive repertoire library, and seamless tools for educators to track progress and personalize instruction. If you’re passionate about music, driven by innovation, and eager to create tools that empower musicians and educators around the world, then MakeMusic is the stage you’ve been looking for! As part of the Peaksware portfolio, consisting of brands like TrainingPeaks, MakeMusic, Alfred Music, TrainHeroic, we’re united by a shared mission: to create software that transforms deliberate practice into performance. At Peaksware, we don’t just build products. We build communities of motivated people chasing progress, including athletes, musicians, performers, and the teams that support them. General Overview As Manager,Customer Success, you will play a pivotal role for MakeMusic by leading a high-performing team of Customer Success Account Managers, while directly managing your own book of strategic accounts. This player-coach role blends customer advocacy, team leadership, and operational rigor. You’ll ensure customers have a world-class experience across their lifecycle, while mentoring your team to do the same. Your work drives retention, expansion, and deep customer engagement. You will collaborate closely with the Director of Sales, to ensure our customers have an incredible experience through their journey with MakeMusic. You'll bring strategy, structure, and inspiration to your team—fostering a culture of accountability, continuous improvement, and customer obsession. You thrive in fast-paced environments, take ownership of outcomes, and bring energy, empathy, and curiosity to everything you do. You're not just a manager—you’re a coach, mentor, and player ready to roll up your sleeves. This role sits on our Customer Success, Account Management team and reports directly to the Director, Sales. • Lead the Team - Manage, coach, and inspire your team to deliver exceptional customer outcomes and meet retention and expansion goals., • Drive Results - Own and improve strategies that increase renewal rates, product adoption, and account expansion - aligned with MakeMusic customer success metrics., • Pipeline Forecasting - Own team pipeline tracking and forecasting in close partnership with sales leadership to ensure accurate projections and strategic planning., • Strategic Collaboration - Partner cross-functionally with leadership, marketing, sales, support, adoptions, and product to champion the voice of the customer and drive continuous improvement across the customer journey. Assist with refinement and development of customer onboarding processes and training programs with cross-functional teams, to ensure smooth product adoption and value realization., • Customer First Focus - Develop and implement customer success strategies to enhance customer loyalty/stickiness, satisfaction, and ultimately long-term value (LTV) realization., • Process Improvement - Refine customer success playbooks, tooling, and reporting to drive efficiency, consistency, and customer satisfaction. Collect and analyze customer feedback to provide actionable insights to the product development team, driving innovation and improving our product and customer experience., • Team Coaching and Development - Provide regular feedback, mentorship, and professional growth opportunities for your team. Empower them to own outcomes while building trust and accountability., • Player-Coach Mentality - Balance leadership duties with hands-on work managing your own book of business. Step into customer conversations as needed to support your team and demonstrate best-in-class success practices., • Operational Excellence - Ensure accurate tracking and reporting of pipeline, activities, account health, and performance metrics using our CRM. Use data to inform team priorities and customer strategy., • Other Duties as Assigned - You’re a team player and ready to step in wherever needed to support company-wide goals., • Proactive Engagement - Proactively engage with customers to address challenges, understand their evolving needs, and ensure they are fully utilizing the benefits of MakeMusic as well as cross-sell potential into our other Music Brands offerings, • 3+ years SaaS Customer Success/Account Management experience, including managing a book of business and driving customer outcomes., • 2+ years of experience leading or mentoring customer-facing teams, • Deep understanding of music and music education in K-12 market., • Proven track record of building customer relationships that lead to high retention and account growth, • Excellent communication, interpersonal, and organizational skills, • Strategic thinker with strong problem-solving and critical thinking abilities, • Metrics driven; ability to create and hold teams accountable to meaningful KPIs and goals, instilling ownership and proactive communication, • Data and analytical expertise; ability to analyze complex datasets to identify patterns, trends, and key drivers that influence forecasting accuracy, going beyond simple historical analysis, • Proficient in Google Workspace, HubSpot (or equivalent CRM), and other sales and support tools, • Comfortable in a dynamic, fast-paced, and collaborative environment, • Ability to manage multiple projects and priorities with minimal supervision, • Experience using MakeMusic Cloud (formerly SmartMusic) as a music educator or music student, • Experience managing CSM teams and scaling customer success processes, • Fluency in Spanish or other foreign languages Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply. Compensation: We are committed to fair and equitable compensation practices. The annual salary range for this role in Colorado is $68,550-$114,250. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications. This role is eligible for variable compensation including bonus. Benefits and Perks: Health • We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program., • We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D., • We offer a 401(K) including a company match., • We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources., • Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers., • Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states. Work Environment This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources. Physical Demands While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. To view the Peaksware Privacy Policy, click ___. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy.

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. We win as an organization through our core tenets. They include: · One Team. One Theme. · We sign it. We deliver it. · Be Accountable and Expect Accountability. · Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities • Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them., • Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations., • Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing., • Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones., • Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules., • Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems., • Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs., • 5+ years hands-on Salesforce development with demonstrated Apex, LWC, and Flow delivery on client engagements., • Shipped at least one Agentforce implementation in production. Not a POC, not a Trailhead exercise. You can name the Topics, Actions, and grounding strategy you built., • Strong Service Cloud background: Case Management, Omni-Channel, Knowledge, and agent console configuration., • Salesforce Certified Agentforce Specialist., • Salesforce Certified Platform Developer I., • Hands-on Agentforce Voice deployment: contact center integration, real-time transcription, intent detection, intelligent routing., • Service Cloud Voice implementation via Amazon Connect or Genesys Cloud CX., • Salesforce Certified AI Specialist or Service Cloud Consultant., • Platform Developer II., • Multiple production Agentforce agents shipped across different agent types (Autonomous, Service Replies, Email Replies, Employee)., • Salesforce Agentforce, Agentforce Voice, Agent Builder, Prompt Templates, Einstein Trust Layer, Data Cloud, Service Cloud, Service Cloud Voice, Apex, Lightning Web Components, Salesforce Flow, Omni-Channel, SFDX, • Work Model – Onsite, • Employment Type - Full-time, • Salary - $90 – $120/hour, • Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the team: The Outbound Product Management team drives the commercialization and market success of PCC's strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Job Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. This role reports to the Sr Manager, Outbound Product Management. Key Responsibilities: • Develop and execute go-to-market plans for new products and strategic initiatives, • Define and refine product positioning and messaging in collaboration with Marketing and Product, • Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Identify and engage target customers for early validation and beta participation; drive structured beta programs and customer validation efforts to ensure commercial viability, • Monitor product adoption, usage trends, and revenue performance metrics; proactively identify growth opportunities, risks, and corrective actions, • Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements, • Provide subject matter expertise for sales enablement, strategic deals, and customer engagements, • Gather and synthesize customer and competitive intelligence to inform roadmap discussions, • Mentor and guide Outbound Product Managers on best practices and GTM execution Your Key Strengths: • 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology, • Demonstrated ability to lead cross-functional initiatives in a matrixed organization, • Strong analytical skills with the ability to interpret adoption and market performance data, • Excellent communication and storytelling skills for both technical and non-technical audiences, • Experience leading GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Experience driving structured beta programs and customer validation initiatives, • Experience supporting strategic, high-value deals and executive-level customer engagements, • Ability to influence roadmap discussions through data-driven market intelligence and competitive analysis Preferred, Not required: • Experience commercializing enterprise SaaS or AI-driven solutions, • Experience working closely with Sales, RevOps, and Customer Success teams, • Healthcare or post-acute industry experience US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $130,000 - $142,000 and 10% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #Remote #Li1 #TechB-P2 #MG-LI1 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. In this role, you will solve frictions in medical technology adoption by bringing sales reps the tools and information they need to get innovative devices in physicians’ hands. You will do this by building rich, data-driven agentic interactions that span voice, chat, mobile, and desktop interfaces*.* Join AcuityMD's Application Engineering Team, driving the core of our product by empowering VPs, marketers, sales ops, and sales reps. We deliver top-tier solutions for MedTech sales teams to define their markets and identify high-potential opportunities to take their business to the next level. Help us shape the future of MedTech sales strategy and performance with data-driven insights and powerful tools. The Customer Intelligence Team enables MedTech companies to accelerate adoption of cutting-edge medical technology by managing their sales cycles in seamless and context-rich workflows. Help our clients sell more strategically to both current and future users of their tech by embedding market data and AI recommendations into their day-to-day selling motions. We’re partnering with top-10 MedTech companies and are embarking on a journey of rapid feature development to ensure their success. You will be key in delivering impactful, high-quality scalable solutions that make a difference. You'll partner with PMs, Designers, and fellow engineers to build end-to-end agentic experiences across web and mobile. While we focus on delivering great work, we are just as committed to building a fun, collaborative, and supportive team environment – because strong connections help us work even better together! Level up your career while helping us build best-in-class agents to help our users research, develop, market, and sell cutting edge medical technology. • Lead the design and implementation of rich, user-facing interactions that blend traditional data-heavy workflow software interfaces with agentic experiences, including chat-, notification, and voice-driven interactions., • Partner closely with product managers and designers to shape end-to-end user journeys, from early concepts and prototypes through production-ready experiences., • Help us get to the point: translate complex, data-heavy workflows into intuitive interfaces across our web and mobile apps that bring users the precise information and capabilities they need at the time they need them., • Build and iterate on UI and underlying software architectures that support dynamic, stateful interactions with AI-powered systems, while remaining robust, debuggable, and maintainable., • Build across the stack, and collaborate with other engineers to integrate agentic capabilities into real product surfaces, ensuring tight feedback loops between user intent, system behavior, and UI., • Up-level the organization’s ability to quickly experiment and bring high-impact interactions to users: help designers lean more into building, and engineers lean more into designing. Help design and build a system that gives everyone at AcuityMD the ability to improve our AI products., • Own the lifecycle of user-facing features—from prototyping and usability testing through launch, monitoring, and iteration—always grounded in real user needs., • Stay current on emerging patterns in human–computer interaction, AI-driven UX, and modern front-end development, and bring those ideas thoughtfully into production., • 7+ years of professional experience building production software, • You have deep experience building and shipping polished, user-facing software products, with a strong emphasis on interaction design, usability, and product quality., • You are comfortable working at the intersection of engineering and design, and have collaborated closely with designers—or leaned into design work yourself—to shape user experiences., • You have strong client-side engineering skills and have worked extensively building excellent web and/or mobile experiences., • You’re excited about agentic workflows and AI voice interactions, and have experimented with building them at work or independently., • You think in systems and workflows, not just screens, and enjoy designing interactions that evolve over time rather than static interfaces., • You communicate clearly and collaborate effectively with designers, product managers, and engineers to align on intent, tradeoffs, and execution., • You love working on a collaborative, low-ego team to create products that change the way people work. You hold a high bar for craft, clarity, and reliability of those products., • You have a BA/BS or MA/MS in Computer Science, Human–Computer Interaction, Design Engineering, or a related field—or equivalent practical experience., • Familiarity across our stack is a plus. Our stack is primarily Typescript and Python, running on GCP with a PostgreSQL database. We also use Golang, React, Hasura, Elasticsearch, GraphQL, Arrow Flight, Git, Docker, Kubernetes, and Braintrust., • You’ve built agentic workflows end-to-end and shipped them to real users. You’ve experimented with multiple LLM harnesses like Langchain, AI SDK, Mastra, Swarm, AgentKit, CrewAI, etc., and have developed preferences and intuitions around them, • A tour of duty as a designer between engineering roles is a huge plus., • You’ve earned real battle scars from wrangling agents that went very, very off course., • You’ve published public-facing tools, code, or writing that explores the ever-changing limits of LLM capabilities. You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base Salary Range: $175,000-$215,000 • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Description Join our mission to revolutionize medical coding with your Ruby on Rails expertise! We're building a platform that empowers thousands of certified coders while solving critical healthcare challenges. Who is KODE? Kode Health is an early stage health-tech company looking to change the way coding is done -- building a marketplace to connect healthcare companies with certified medical coders in a gig environment and help healthcare leadership to optimize their team’s potential. The company is stable, profitable, and growing rapidly. Our team currently comprises approximately 150 employees and is looking to expand quickly across product, engineering, and design to support new partners and feature development. What’s the Product? Our KODE on-demand product allows certified medical coders to code from the convenience of their homes, picking the hours that they want, and getting paid as early as next day. Our platform strives to reward medical coders by offering flexibility in both how they work and how they are compensated. For healthcare providers, KODE provides a low commitment, highly scalable marketplace approach to meet variable coding demands. Our internal engineering team is responsible for all platform development and third-party integration to serve our B2B partners (healthcare systems) and B2C end users. We currently support over 30 healthcare facilities and 5000 US based medical coders as gig workers on our platform. Your Job You will be a core member of an expert development team. You will be an active collaborator with a voice in product and technology decisions. You’ll be building features, fixing bugs, improving performance, and discussing product ideas. You will not be sitting in endless meetings or wasting time with corporate bureaucracy. This is a small team, working efficiently, trusting each other, building amazing products, and enjoying the adventure along the way. Although we’re fully remote, we collaborate regularly through asynchronous tools like Slack and GitHub. Who We Are Looking For As a software engineer at KODE, you’ll join our core team of highly skilled engineers who are delivering on our vision of building a world just for (medical) coding. • We’re looking for a Rails developer who’s been doing this for several years. You’re able to build complete features independently, provide actionable feedback to others, and welcome critiques to your own code. You recognize the trade-offs between pristine code and code that gets the job done., • You’re fun to work with. You are open-minded with a positive attitude. You assume best intentions., • You’re a good communicator. You enjoy writing or drawing out your thought process., • You feel comfortable working both collaboratively and independently., • You enjoy understanding the spirit of a problem and can approach solving it in a non-prescriptive way, offering suggestions and understanding tradeoffs. Kode is a vanilla Rails app with a Stimulus and Turbo front end with Tailwind styling. Background processing is done via Sidekiq. We are hosted on Heroku Shield which keeps DevOps at a minimum. Values & Benefits At Kode Health, we believe strongly in the value of a modern, highly collaborative culture and the ability to take chances to develop creative, iterative solutions to our users’ problems. • Remote first: Kode employees will never be asked to return to in-person work. Offices are in Holland, MI and there will be opportunities to travel to on-site team meetings several times a year., • Open & collaborative: We believe in a culture in which everyone is free to express their ideas. Expect a low-formality culture where you’re an active participant in contributing to company strategy, not buried in an org chart., • Flexible: Our teams are geographically spread across the Americas and work in ways (and times) that work best for them. We believe in giving people the flexibility to be great at their jobs while also taking care of their families and life obligations. To be most successful in this role, your workday should generally have overlap 4 hours with U.S. Eastern and Pacific time zones., • Medical/Dental/Vision benefits, • 401k with company match, • 5+ years of Full-Stack Ruby on Rails software engineering with Turbo, Stimulus, Tailwind, PostgreSQL, etc., • U.S. citizen or permanent resident, • Can support remote work, but can work at least 4 hours during U.S. Eastern and Pacific Time Zones

At Everway, our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. As a Customer Success Manager (CSM) at Everway, you will be a trusted advisor and advocate for our education clients, helping them maximize the impact of our products and services. You’ll partner closely with K-12 schools, districts, or higher education institutions to ensure seamless onboarding, support adoption, and drive ongoing value in order to maximize retention and promote relationship expansion. This role requires a balance of relationship-building skills, product knowledge, and a passion for improving educational outcomes. This position requires occasional travel (up to 20% of the time) to attend customer meetings, team events, or conferences. Location: Remote (West Coast / Pacific Time zone preferred) • Build strong relationships with key stakeholders at educational institutions, understanding their goals and aligning our solutions to meet their needs., • Collaborate with the Implementation team to guide new customers through the onboarding process, ensuring they have the resources and support for a smooth start., • Monitor customer health metrics and usage data to proactively address challenges, identify growth opportunities, and ensure high levels of satisfaction., • Conduct regular strategic implementation cadence calls, business reviews, and training sessions with customers to foster engagement and address their evolving needs., • Collaborate with Sales, Implementation, Support, Marketing and Product teams to resolve issues, implement feedback, surface testimonials and case studies, and continually enhance the customer experience., • Create and share best practices, resources, and playbooks to improve product usage and empower educators and administrators., • Drive retention and renewals by demonstrating the ongoing value of our solutions, identifying upsell opportunities, and mitigating any potential churn risks., • Act as a voice of the customer by relaying insights and suggestions to internal teams to influence product development and strategic planning., • Identify and communicate potential expansion and upsell opportunities to the Sales team by understanding customer needs and highlighting relevant products or services that add value., • Support customer events, webinars, and workshops to enhance the client community and enable peer-to-peer learning., • Document customer interactions, feedback, and key account information in our Customer Success platform for accurate tracking and reporting., • Proven experience (3+ years) in a customer success, account management, or related role, ideally within EdTech or SaaS., • Strong verbal and written communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of educational stakeholders., • Ability to analyze data, identify trends, and use insights to drive customer engagement and outcomes., • Excellent organizational and time management skills, with the capacity to manage multiple accounts and prioritize tasks effectively., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Prior experience working directly with K-12 or higher education institutions., • Familiarity with educational technology products and a passion for using tech to improve learning outcomes., • Experience in conducting customer training sessions, webinars, or workshops., • Demonstrated success in a quota-bearing or target-driven role (renewals, upsells)., • Knowledge of instructional practices and educational trends., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Bachelor’s degree or equivalent experience in education, business, or a related field. Please submit your application on our website by Monday 23rd March 2026. Please note: applications may close early due to high demand, so early submission is encouraged. Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy ___ Please click the link for our ___

Position Description: ServiceTrade is the leading provider of software as a service (“SaaS”) applications for commercial service contractors. Our customers use ServiceTrade’s mobile and web applications to streamline service operations and engage customers online to earn revenue growth averaging over 23% year-over-year. We’re seeking a motivated and skilled Senior Product Manager to join our growing team. This role bridges product execution with strategic leadership—balancing hands-on product ownership with cross-functional collaboration. You’ll lead initiatives for high-impact features, partnering with engineering, design, customer success, and go-to-market teams to drive adoption and deliver measurable outcomes. Why ServiceTrade: We’re a mission-driven company helping essential businesses thrive—bringing modern tech to the mechanical and fire protection service industries. As a Senior Product Manager, you’ll work on meaningful problems, enjoy a high-trust, high-ownership environment, and help shape the future of our integrated product suite. What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. Key Responsibilities and Activities: • Drive Product Strategy & Execution: Lead strategic planning and tactical delivery for key product areas that are central to our integrated ecosystem., • Own the Roadmap: Define, refine, and prioritize features that support ServiceTrade’s mission to help commercial service contractors grow their business., • Customer & Market Discovery: Serve as the voice of the customer by engaging with users, prospects, and partners to deeply understand their workflows and pain points., • Cross-functional Collaboration: Partner with Engineering, UX, Sales, Customer Success, and Marketing to align product plans with business goals and customer needs., • Product Development Leadership: Guide day-to-day development activities including backlog grooming, sprint planning, and UAT. Ensure clear, actionable stories and requirements., • Thought Partnership: Collaborate closely with senior leadership to inform product strategy and influence long-term vision., • Industry Awareness: Track market trends, competitors, and emerging technologies to help ServiceTrade stay ahead of industry needs and disruptions. Knowledge and Skills: • 5+ years of SaaS product management experience with a record of successful product delivery, adoption, and impact, • Strong technical acumen; comfortable engaging with engineers on architecture, APIs, mobile platforms (iOS/Android), and integration concerns, • Strategic thinker who can dive deep into details without losing sight of business goals, • Excellent communicator across technical and non-technical stakeholders, from frontline teams to executives, • Equally comfortable interviewing a customer or working with a software engineer on technical requirements, • Versed in agile (lowercase “a”) development with a bias for action and adaptability, keeping a strong strategic compass while quickly and enthusiastically adapting to changing tactical conditions, • Strong customer orientation and ability to translate insights into product innovation, • Proactive, self-starting problem solver who takes ownership and initiative, knowing when to dive deep independently and when to pull in expertise, • Comfortable navigating evolving priorities in a growing company and enjoy having the autonomy to shape solutions Nice to Have: • Familiarity with mobile product development and workforce productivity tools, • Experience working with field service management or inspection automation products, • Background in scaling product capabilities across platforms and partners What does ServiceTrade do? Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. Ok, so why should I care about that? Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before. What kind of working environment do you have? We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our ___ page. What kind of benefits do you offer? • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum, • Flexible Spending Account and Dependant Care Account, • Company-paid Life insurance, STD and LTD, • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance, • 401(k) with up to 3% employer match and NO vesting period, • Flexible PTO policy, • 10 company holidays, • Parental Leave, • Paid Time Off for Volunteering, • Employee Reimbursement Program to use for well-being, technology and/or professional development #LI-Remote EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA) Please Be Aware of Recruiting Scams To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website , and through ___. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

The Principal Software Engineer is a highly skilled expert responsible for shaping and executing the organization’s intelligence vision. This role integrates expertise in Artificial Intelligence (AI), Machine Learning (ML), Automation, Data Analytics and Visualization to deliver transformative customer, partner, and colleague experiences that drive revenue growth and enhance productivity. The position defines the technical direction for intelligence initiatives, leading the design, development, and deployment of robust, scalable, and secure AI solutions while fostering innovation through emerging technologies. A critical aspect of the role is providing partnership, mentorship and technical guidance, cultivating a culture of excellence and continuous learning. Through close cross-functional collaboration across teams and stakeholders, the role ensures technical efforts are strategically aligned and deliver measurable impact. Additionally, the position plays a central role in strategic problem-solving, addressing complex challenges in intelligence systems and data pipelines, and making informed architectural decisions that ensure long-term scalability and success. • Define, drive, and communicate the technical vision for intelligence, AI, and data initiatives, ensuring alignment with CIT strategy, EPD goals, and broader organizational objectives., • Take a holistic view of CIT systems and architecture to ensure they are scalable, reliable, secure, and maintainable over multiple years., • Lead the design, development, and deployment of high performance AI systems, data pipelines, and intelligent services from conception through production., • Make strategic architectural decisions to address complex AI, data, and platform challenges, balancing short term delivery with long term resilience and scalability, • Identify opportunities to simplify systems, reduce operational and security risk, and improve developer productivity., • Contribute directly to prototyping, proof of concepts, and implementation of technical components when needed to validate strategy, de risk decisions, or accelerate progress., • Architect, evolve, and scale AI, automation, and intelligence platforms that enable advanced analytics, personalization, search, and intelligent decision making., • Drive innovation in intelligence models, distributed training, optimization techniques, and data engineering to maximize performance, quality, and business impact., • Enhance search and discovery capabilities using intelligent algorithms, natural language processing, and modern data systems., • Evaluate, select, and integrate emerging technologies in AI, ML, and automation to maintain a competitive and forward looking technical posture., • Partner across engineering, product, design, infrastructure, and other stakeholders to ensure intelligence initiatives directly support strategic objectives., • Translate technical capabilities and advancements into clear business outcomes that improve productivity, efficiency, and growth., • Resolve conflicting requirements and priorities with sound technical judgment that favors long term organizational outcomes over local optimization., • Advocate for intelligence driven solutions across the organization and influence company wide technical priorities., • Act as a trusted technical advisor to senior engineering leadership, with IC6 scope extending to org wide and EPD level strategy., • Provide mentorship and technical guidance to engineers and data scientists from mid level through senior, fostering continuous learning and technical excellence., • Serve as a technical multiplier by raising the effectiveness of surrounding teams through design reviews, code reviews, architectural guidance, and pragmatic execution., • Facilitate knowledge sharing across teams through documentation, design writeups, technical discussions, and mentorship programs., • Act as a voice for engineers by synthesizing feedback, surfacing gaps and risks, and communicating them clearly to leadership., • Contribute to multi year technical vision and roadmap planning, anticipating future scale, complexity, and organizational needs., • Identify architectural, operational, and security risks early and mobilize proactive mitigation plans across org boundaries., • Partner closely with managers, product leaders, and senior engineers to ensure ambitious initiatives remain feasible, sustainable, and well aligned., • For IC6 scope, influence technical direction beyond CIT and partner directly with senior EPD leadership on company wide strategy., • Lead and support critical, high impact initiatives by defining technical direction, clarifying requirements, gathering estimates, and ensuring delivery against milestones., • Drive execution on complex projects with significant ambiguity or high cost of failure., • Improve engineering effectiveness by championing best practices such as CI, automated testing, reliability reviews, and clear ownership models., • Promote a bias toward action, thoughtful experimentation, and continuous learning., • Model excellence in engineering craft, collaboration, accountability, and inclusive behavior., • Lead by example in living Dropbox values, including integrity, ownership, simplicity, and inclusivity., • Support hiring by interviewing, calibrating candidates against a high technical bar, and representing Dropbox authentically to candidates and partners., • 12+ years of professional experience in software engineering, with depth in areas such as intelligent workflows, enterprise scale AI adoption, automation, or data engineering., • Proven track record of leading large scale, multi team technical initiatives from conception to production, including solving ambiguous problems, setting technical vision, and driving impact without direct authority., • Strong architectural judgment and systems thinking, with the ability to balance short term delivery with long term sustainability, scalability, and operational excellence., • Demonstrated ability to influence across teams and disciplines through technical leadership, collaboration, and sound decision making rather than formal authority., • Experience mentoring engineers and raising the technical bar of an organization through design reviews, code reviews, and technical guidance., • Exceptional written and verbal communication skills, with the ability to clearly explain complex technical concepts, translate technical strategy to diverse audiences, and influence stakeholders at all levels., • Strong coding ability in at least one language commonly used in AI and data systems such as Python, Java, Go, or Scala, with hands on experience building models, data pipelines, or scalable production services., • Experience operating in platform, infrastructure, or internal tooling organizations, including leading or significantly influencing org wide technical initiatives., • Proven ability to navigate ambiguity and competing priorities, drive clarity, and make sound technical and product tradeoffs in partnership with product managers., • Experience collaborating cross functionally with product, design, infrastructure, and legal or privacy stakeholders to deliver AI powered or data intensive products responsibly., • Familiarity with AI assisted development practices in large codebases, along with experience representing engineering externally through talks, blogs, or industry events when applicable. US Zone 1 This role is not available in Zone 1 US Zone 2$256,300—$346,700 USDUS Zone 3$227,800—$308,200 USD

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. We are looking for Contract Customer Support Representatives to help us deliver outstanding customer experience for our school district and application partners through fast, friendly, and personalized technical support. If you’re interested in connecting with customers via email and phone calls, growing knowledge of the EdTech industry and Clever’s product, and creatively solving technical issues, this is a great opportunity to do all that while connecting every student to a world of learning. We have a highly collaborative and supportive team. We invest in our people. We have a robust 3-week onboarding program, and then you’ll be in our Quality Assurance program for ongoing development. We want to make you successful and have structures in place to support you! This is a contract opportunity that begins on May 18 or June 15 and concludes on September 25, 2026 A DAY IN THE LIFE: • Independently manage and prioritize high seasonal volume of customer support requests via phone and email from your individual queue (handle around 40+ phone and email cases a day)., • Communicate with District Administrators and our Application Partners to resolve product-related issues as our customers are getting their Clever accounts ready for the new school year., • Utilize analytical and problem-solving skills to investigate, test, and troubleshoot system features., • Navigate and contribute to internal and external product documentation., • Collaborate and support the team by sharing ideas and knowledge, being a reliable team member, and willing to help others when needed. Interested to learn more? Check out our blog post on ___ WHAT WE’RE LOOKING FOR: • Experience in fast-paced customer-facing positions: you have worked email or phone support before and can independently assess, manage and prioritize support requests based on need (i.e. priority levels, deadline) and risk., • Passion for solving technical problems to help others: you work deeply to understand customers' perspectives to assess their needs and define technical solutions to help them achieve their goals.., • Comfort navigating ambiguity: you may encounter problems or situations that we have not seen before – you are comfortable with partnering with the customer to find a solution and document learnings., • Excellent communication skills: you can explain technical concepts to both technical and non-technical audiences and can communicate and empathize with stakeholders to drive issues to resolution., • Technical Prowess: You pick up new technology quickly and love learning how things work., • Team player: You are passionate about uplifting and collaborating with others to ensure the team and customers are successful., • Interest in education: You believe in Clever’s mission of making it easy to bring great software to the classroom., • Bonus:, • Experience handling issues related to data imports and integrations, • Experience working with Single Sign On (SSO) or have a basic understanding of SSO, • Experience working with or in K-12 schools or districts, • Experience with industry tools such as Salesforce, Slack, Guru, Confluence, Chartio, etc, • Ability to work during one of the following shifts (Monday - Friday):, • 7am - 3:30pm PT, • 9am - 5:30pm PT, • Ability to work overtime: during mid-August through mid-September, it is expected to work up to 2-4 hours of overtime a day (overtime paid at 1.5x hourly rate). SALARY TRANSPARENCY: Compensation for this role for candidates living in the United States, excluding NYC, NY and San Francisco, CA, is $28 per hour. Compensation for this role for candidates living in NYC, NY and San Francisco, CA, is $31 per hour. INCLUSION AND BELONGING: Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. NOTICE OF ARTIFICIAL INTELLIGENCE USE IN HIRING Please note that Clever Inc. (“Clever”) uses artificial intelligence (AI) tools as part of our hiring process for certain positions. AI Systems Used: • Willo.ai (developed by Willo) - Used for candidate assessments, • BrightHire Screen (developed by BrightHire) - Used for initial phone screening, • Granola.ai (developed by Granola) - Used for AI-powered transcription and note-taking. Employment Decisions Affected: Recruitment and hiring Purpose and Data Collected: • The assessment tool evaluates candidate responses to [e.g., skills questions, situational judgment scenarios] and generates scores that are reviewed by human recruiters, • The conversational bot conducts initial phone screenings, collecting candidate responses to preliminary qualification questions, which are then reviewed by human recruiters, • The AI Note-Taking tool allows our interviewers to focus entirely on our conversation rather than manual typing. These transcripts are used solely for internal evaluation and are handled in accordance with our data privacy policy. Human Review: All AI-generated outputs are reviewed by human decision-makers before any hiring decisions are made. Contact: For questions about our use of AI in hiring, contact our Talent Acquisition Team at ___. Accommodation Requests: If you require a reasonable accommodation related to our use of AI tools or if you are applying from a jurisdiction which gives you specific rights to opt out of AI review and you would like to use that right, please contact our Talent Acquisition Team at ___ to request an alternative assessment process. Non-Discrimination Statement: Clever does not use AI for any employment decision that has the effect of subjecting employees or applicants to discrimination on the basis of any class protected under the Illinois Human Rights Act, nor do we use zip codes as a proxy for protected classes. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. * Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Maintain clear account plans and engagement strategies for key customers * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as the voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Maintain accurate account data, notes, and activity tracking * Meet KPIs related to engagement, retention, and growth * Contribute to building scalable customer success processes and playbooks * Travel on-site to meet with clients (~30%) * Support evolving initiatives as the company grows * 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment * Experience working with healthcare customers or within healthcare operations strongly preferred * Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented mindset * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.