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Company Description Gotham IT & Gotham Telecom is a global, vendor-agnostic advisory firm specializing in a wide range of technology and service solutions. With over 20 years of experience, the company provides intellectual property and expertise to clients across multiple industries. The company’s core focus includes: Cost Containment Digital Transformation Managed Services Project Management Relocation Services High-End Residential Support Gotham IT & Gotham Telecom offer comprehensive, outsourced solutions and daily support services, ensuring that clients receive expert guidance and tailored solutions in areas such as office security, smart homes, and construction. The company is a certified WMBE (Women and Minority Business Enterprise) with New York State (NYS) and New York City (NYC), and it partners with a broad network of 400 providers offering Software as a Service (SaaS) and all XaaS solutions that utilize AI tools to GROW business and Optimize effort. The firm’s consultants excel at navigating complex challenges, driving results, and optimizing existing infrastructure, all while adhering to high professional ethics. Role Description: Office & Non Technical Operations Manager Location: New York, NY Job Type: Full-Time, On-Site This role is a unique opportunity for an individual who thrives in a fast-paced environment and has the ability to manage multiple priorities effectively. If you are a proactive, solution-oriented individual with a passion for optimizing operations and supporting a growing team, we encourage you to apply. Join Gotham IT & Gotham Telecom as an Office Operations Manager – Be a Key Player in Our Global Success! Are you a dynamic, driven professional with a passion for optimizing operations and leading teams? Do you thrive in a fast-paced, ever-evolving environment where your skills and ideas are valued? Gotham IT & Gotham Telecom, a global leader in cost containment, digital transformation, and managed services, is looking for a top-tier Office Operations Manager to join our cutting-edge team in New York, NY. What We’re Looking For: We don’t just want a manager. We want an exceptional leader. An individual who can take charge of our office’s day-to-day operations, think outside the box, and implement smart, innovative solutions that will keep us on the cutting edge of the IT, telecom, and construction industries. Your Role: As the Office Operations Manager, you will be the backbone of Gotham IT & Gotham Telecom’s operations. You will be responsible for driving the smooth, efficient, and productive flow of our office environment—ensuring that no detail is missed and that every project is completed on time. This is a critical role in our organization, and we’re looking for someone who is both strategic and hands-on, someone who takes pride in ensuring everything is running at its best. What You Will Do: Drive Office Operations: Own the daily office operations and ensure that everything runs like a well-oiled machine. Work with the Best: Coordinate with high-end vendors, clients, and internal teams to maintain flawless service delivery. Support High-Level Projects: Take charge of project management, managing timelines, resources, and expectations to deliver stellar results. Manage the Pulse of the Office: Handle client inquiries, provide administrative support, and ensure our office remains a collaborative and productive space for our experts. Be the Go-To Problem Solver: When a challenge arises, you’ll be the one who quickly identifies solutions and drives them to completion. Guard Confidentiality: Be the trusted steward of sensitive information, ensuring that discretion is always at the forefront of everything you do. What We Need From You: Exceptional Organizational Skills: Multitasking is in your DNA. You juggle priorities with ease while maintaining a laser focus on details. Expert Communication: Whether you’re leading a team, liaising with a vendor, or fielding client inquiries, your communication skills are second to none. Tech-Savvy: You are comfortable with the latest tools—Microsoft Office, Fellow, CRM systems, Excel, and office equipment. You know how to leverage technology to streamline processes and keep everything running smoothly. Project Management Expertise: You have the experience to handle complex projects and can see them through from concept to completion. Industry Knowledge: Familiarity with IT, telecom, and construction sectors is a plus—understanding these industries will help you thrive in our environment. A Cool Head Under Pressure: Tight deadlines and shifting priorities don’t faze you—you thrive in fast-paced environments and bring calm, clarity, and leadership in times of stress. What You’ll Get in Return: Global Impact: Work for a recognized leader in cost management, digital transformation, and managed services, serving clients across the globe. Exciting Work Environment: Collaborate with top-tier professionals in a dynamic, growth-oriented environment. Competitive Salary & Benefits: We offer competitive compensation packages and benefits to keep you motivated and healthy. Career Growth: Gotham IT & Gotham Telecom is committed to fostering talent and offering growth opportunities. If you’re looking for a long-term career with room to rise, this is the place for you. Why Gotham IT & Gotham Telecom? We are not just another company—we are a team of experts committed to making a global impact. We’re proud of our diversity, our commitment to excellence, and our ability to transform challenges into opportunities. This is your chance to join a company that is at the forefront of IT and telecom innovations. If you are an extraordinary office operations leader who can bring energy, drive, and unparalleled expertise to our team, we want YOU! This is your opportunity to make an impact at a company where excellence is not just encouraged—it’s expected. We're looking for the best to join our ranks. If you have what it takes, we can't wait to meet you. Gotham IT & Gotham Telecom is a vendor agnostic, advisory firm providing intellectual property to clients across the globe. Gotham and Global teams share more than 20 years of experience in areas related to Cost Containment, Digital transformation, Managed Services, Project Management, Relocation as well as High-End Residential support. Together with our teams of experts in all of the fields we serve, we provide fully outsourced solutions and daily support services to clients looking for a team with mastery around relevant areas. Our services range from Fully Managed Secure Solutions for Offices, Smart homes and Construction. We are a Certified WMBE with NYS and NYC. We work with a portfolio of 400 providers offering SaaS, and all XaaS solutions for Voice, Contact Center, Mobility, Cost Management (TEM and WEM), Energy and Sustainability Focused projects. Our consultants navigate challenges and successfully drive results, all with the most professional ethics and an eye for Optimization of existing infrastructure. Role Description This is a full-time on-site role for an Office Operations Manager at Gotham IT & Gotham Telecom in New York, NY. The Office Operations Manager will be responsible for overseeing daily operations, managing office procedures, handling client inquiries, coordinating with vendors, and ensuring efficient workflow within the office environment. Qualifications Office Management, Administrative Support, and Vendor Management skills required Strong organizational and multitasking abilities QBO excellence a MUST Excellent communication and interpersonal skills Proficiency in Microsoft Office, Fellow, Tasks, and office equipment operations Experience with CRM’s and software Portals Excellent Excel Skills required Ability to prioritize tasks and work under pressure Experience in project management Wisdom and Discretion in the handling of private and confidential information Knowledge of IT, MSP, Telecom preferred Construction experience a plus Familiarity with Social Media and Marketing creation Industry IT Services and IT Consulting Employment Type Full-time