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At Cooper’s Hawk, our Bussers and Food Runners help create memorable guest moments by keeping our restaurant clean, organized, and full of energy.

Role Overview Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people feel special, then we want to hear from you! • Fast hiring process, • Flexible part-time or full-time schedule, • Growth opportunities, • Provide hospitable and customized service to each of our Guests, • Learn our menu to explain offerings to Guests, • Perform opening and closing duties, • Partner with other Team Members to ensure Guest satisfaction About You • Great attitude and approach to Guests and Team Members, • Meets minimum age requirement of 18 for this position, • Thinks and acts quickly in a fast-paced, high-volume environment, • Provides a customized experience for every Guest

Join a premier hospitality property where excellence and guest satisfaction are top priorities. As Director of Housekeeping at our Louisville property, you will lead and coordinate all Housekeeping and Laundry operations. If you would like to lead our team and deliver world-class service, apply and let's talk. • Competitive salary based on experience, with relocation allowance available, • Comprehensive healthcare coverage: medical, dental, and vision plans, • Paid time off for rest and renewal, • 401(k) with company match, plus pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), • Voluntary benefits including critical illness, hospital indemnity, accident coverage, life and AD&D insurance, whole life coverage, legal services, identity theft protection, telemedicine, and pet insurance, • Associate discounts on dining, retail purchases, spa services, and golf rentals, • Access to confidential support through the Employee Assistance Program (EAP), TravelConnect for emergencies, and adoption assistance, • Minimum of 2 years of management experience in full-service hotels (housekeeping experience strongly preferred), • High School Diploma or GED required; college degree preferred, • Strong verbal and written communication skills, • Demonstrated ability to lead, motivate, and develop teams, • Highly organized and self-driven with the ability to juggle multiple priorities in a fast-paced environment, • Flexible schedule with availability to work nights, weekends, and holidays, • Hands-on knowledge of hotel housekeeping operations, preventive maintenance coordination, and labor cost management, • Ensure cleanliness and a consistent guest experience by meeting or exceeding company facility standards and guidelines, • Guarantee smooth, efficient, and cost-effective operations in all Housekeeping and Laundry functions, • Oversee the preventative maintenance program throughout the hotel, • Build and maintain a dedicated, well-trained housekeeping team focused on excellence in service and cleanliness, • Monitor and manage labor expenses to meet payroll targets, • Maintain housekeeping turnover within acceptable limits, • Coordinate daily with Front Office to ensure rooms are available for sale and with Engineering to ensure guest rooms and public spaces operate at peak performance, • Assist in the budgeting process as requested by the Director of Rooms, • Manage issuing and retrieval of associate uniforms and maintain key control standards, • Track and ensure all guest requests are fulfilled within designated timeframes, • Conduct daily inspections and tours of all public areas, ensuring standards are upheld, • Lead monthly Operational Safety & Training (OST) meetings to maintain compliance and team readiness, • Prior experience with inventory management, linen control, and master cleaning schedule administration, • Familiarity with hotel performance metrics (such as Medallia, AAA, or equivalent) and quality audits, • Budgeting and cost-analysis experience to optimize departmental efficiency, • Ability to foster cross-department collaboration to elevate guest satisfaction

We are looking for an Assistant General Manager to take the General Manager duties and the title for a bar/restaurant concept in downtown Cincinnati. If you are seeking a new opportunity with tons of growth potential, a great work environment, and a progressive company culture, we would love to speak to you. What you can expect from us: • Health insurance, • PTO, • 2 weeks of paid vacation, • Employee events, • Oversee and ensure all company systems and policies are maintained, • Responsible for all controllable costs, including labor, food, beverage and supplies, • Assisting with any and all floor positions when needed, • 2-4 years of full-service restaurant experience as an Assistant General Manager, • High-level organizational skills with multi-tasking capabilities, • Strong tenures preferred, • High attention to detail and follow-through, • Dependable, reliable, and highly motivated

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