Bilingual Appointment Setter - Real Estate
hace 3 días
Dallas
Job Description Bilingual Appointment Setter – Real Estate (English/Spanish) | DFW A family in Texas was one week away from losing their home at auction. We stepped in, stopped the clock, helped them move with their dignity intact, and gave them time after closing to get their life together on their own terms. That is what we do. We are YOUR Real Estate Solutions, a Dallas-Fort Worth real estate investment company built around one mission: helping homeowners navigate a seamless, stress-free home sale. We are not a hedge fund. We are not a call center. We are a small, hands-on team that works directly with real families facing real pressure, foreclosure, divorce, job loss, estate situations, and we help them find a way out that works for them. We are looking for a Bilingual Appointment Setter who speaks fluent English and Spanish, connects with people naturally, and wants to do work that actually matters. This is not a job for someone who wants to clock in and clock out. This is a role for someone who understands that the homeowner on the other end of that call is a real person in a difficult situation and who shows up for them like it. PERFORMANCE BONUSES - Upside Earning Potential: • $50 per qualified appointment attended by our acquisitions team, • $600 per executed purchase agreement on a lead you sourced, • $250 additional bonus per closed deal, • Mileage reimbursement for approved field routes A consistent performer can realistically earn $2,500 – $3,500+ per month in this part-time role. Your income is directly in your hands. Compensation: $17 - $20 hourly Responsibilities: You are the first human connection a homeowner has with our company. Your job is to find the right people, earn their trust, guide them through an honest conversation about their situation, and set the appointment for our acquisitions team to present options. You are not the closer, but you are the reason the close happens. THE CONVERSATION PROCESS: This is not a script. It is a process built on empathy and honesty. Every conversation follows this sequence: • INTRODUCTION — Introduce yourself and the company clearly. Be warm, be human, be direct about why you are calling., • LOWER DEFENSIVENESS — Acknowledge the situation without judgment. Let them know that most families do not realize how close things are until it is too late. Normalize their experience so they feel safe talking to you., • DEEP DISCOVERY — Ask if they have already explored options to keep the house. If they have tried something — loan modification, refinance, listing it, borrowing from family — go deeper into why it did not work. Listen fully before you respond. Acknowledge what they went through before you move forward., • FRAME THE CONVERSATION — Let them know you are not here to pressure them. Your company exists to show homeowners options they may not know exist. Set that expectation clearly., • PERMISSION TO PRESENT — Ask if they are open to hearing some of those options. Get their buy-in before you say anything about solutions., • PRESENT OPTIONS — Walk them through what is available based on their situation: cash offer, keeping more equity, flexible timeline, solutions for liens or complications. Keep it simple and clear., • SET THE APPOINTMENT — Get them to agree to a meeting with our acquisitions team to go deeper and find the right fit. DAILY RESPONSIBILITIES: • Work the weekly pre-foreclosure lead list via outbound phone and in-person door knocking across DFW., • Conduct all conversations in English or Spanish, depending on the homeowner's preference., • Log every contact, conversation summary, and next step into Follow Up Boss CRM the same day., • Submit a daily activity report: dials made, doors knocked, contacts made, appointments set., • Leave bilingual door hangers when homeowners are unavailable and follow up by phone., • Be reachable on weekends via text and available to call back motivated sellers on Saturdays and Sundays when needed. Homeowners in crisis do not wait until Monday, and neither do we., • Fluent in both English and Spanish, this role requires direct communication with Spanish-speaking homeowners as a documented core job function., • Based in the Dallas-Fort Worth area with a valid driver's license and reliable personal vehicle., • Comfortable making high-volume outbound calls and knocking on strangers' doors, you do not take no personally, and rejection does not slow you down., • Emotionally intelligent, you can sit in a difficult conversation with someone who is scared or upset and make them feel heard before you say anything else., • Self-directed and accountable, you hit your daily activity targets without being reminded and report your numbers honestly every single day., • Weekend availability, you understand that motivated sellers do not operate on a 9-to-5 schedule, and you are reachable and responsive when it matters., • Mission-driven, you are not just looking for a paycheck. You want to be part of something that actually helps people. PREFERRED: • 1 or more years in outbound sales, door-to-door canvassing, cold calling, mortgage, insurance, or a similar performance-based role., • Culturally bilingual - you grew up in or around Spanish-speaking communities and connect naturally with that population., • Familiarity with the CRM tools - we use Follow Up Boss and will train you., • Knowledge of DFW neighborhoods. Your Real Estate Solutions is a Dallas-Fort Worth real estate investment company on a mission to give homeowners a seamless, stress-free path forward, no matter what their situation looks like. We work with real families facing foreclosure, probate, divorce, financial hardship, and situations most companies walk away from. We do not walk away. We find solutions, cash offers, flexible timelines, options for properties with liens, code violations, or complications, and we make sure the family on the other side of the transaction walks away with their dignity and a real outcome. What makes us different: • MISSION FIRST, • REAL IMPACT, • SMALL TEAM, FAST DECISIONS, • PERFORMANCE CULTURE, • GROWTH PATH