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DSP (Direct Support Professional) - Braverhood Join our Passionate Team of Providers! We’re creating a world where no one faces obstacles alone. Instead, parents and families are embraced by a supportive and caring community, empowered to care for their loved ones, and liberated to create the best possible life. If you are an individual passionate about helping children and young adults with developmental disabilities and medical + mental health challenges, we encourage you to apply! Braverhood is looking to hire part time and full-time DSP (Direct Support Professional) in the the New York City metropolitan area to provide support for individuals both in the home and within the community. RESPONSIBILITIES OF THE DSP (Direct Support Professional) ● Foster a positive environment for individuals to be successful in achieving personal goals (i.e. social interactions and other activities of daily living) ● Work closely with Case Supervisors on monthly goals and plans of action ● Document services rendered and client progress on a daily and monthly basis ● Provide support for individuals with various developmental disabilities in the home and within the community ● Attend mandatory staff meeting and training once a year ● Submit all paperwork and monthly summaries on time ● Adhere to all agency and OPWDD regulations QUALIFICATIONS/ REQUIREMENTS FOR THE DSP (Direct Support Professional) ●ACCOUNTABILITY AND COMMITMENT a must for this position! ●BACHELOR OF ARTS degree (BA) required ●Experience with the special needs community - preferably with children or young adults -by taking them out in the community and helping them to integrate into society by helping them with communication and social skills ● Reliable Transportation is required ● Drivers license and vehicle are preferred ● Must be a U.S Citizen or have a work permit ● Once hired, an online DSP training course must be completed ● Must be able to show up to work on time *Dress code: Casual - come as you are, but please dress appropriately and respectfully. Benefits: Flexible schedule Health insurance Mileage reimbursement Paid time off Paid training American Sign Language and Spanish speakers welcome. Must speak English.

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements

We are seeking a reliable and skilled Driver to join our team and provide transportation for our Day Habilitation Program clients. The ideal candidate will be responsible for picking up and dropping off clients from their homes to the program safely and efficiently while adhering to all traffic regulations and company policies. This role requires excellent communication skills, a strong sense of responsibility, and experience operating transit vans. The Driver will play a crucial role in ensuring our clients arrive at their destinations on time, contributing to the smooth operation of our Day Habilitation Program. Responsibilities: Safely operate transit vans to transport Day Habilitation Program clients to and from their homes and the program. Conduct pre-trip and post-trip vehicle inspections to ensure safety and compliance with transportation regulations. Communicate effectively with program staff, caregivers, and supervisors to coordinate pick-up and drop-off schedules. Maintain constant communication with the supervisor regarding route updates, client concerns, and any transportation issues. Assist clients with boarding and exiting the vehicle, ensuring their safety and comfort during transit. Maintain accurate transportation logs, including routes taken, arrival/departure times, and any incidents that occur. Adhere to all traffic laws and company policies while driving in various road and weather conditions. Ensure the cleanliness and basic maintenance of the transit van, reporting any mechanical issues promptly. Take the van for maintenance and repairs whenever needed to ensure safe and reliable transportation. ChatGPT said: Experience: Previous experience as a driver in a day habilitation program, healthcare, or human services setting is beneficial but not preferred. Experience working with individuals with intellectual and developmental disabilities (I/DD) is highly beneficial but not preferred. Familiarity with assisting passengers with mobility needs and ensuring safe, comfortable transportation. Experience in shuttle or bus driving is advantageous, especially in transporting groups of individuals on a set schedule. Strong communication and interpersonal skills to effectively interact with clients, caregivers, and program staff. A valid driver's license appropriate for operating transit vans is required. Join our team today as a Driver and play a vital role in ensuring safe and reliable transportation for individuals in our Day Habilitation Program! Your skills will make a meaningful impact in the lives of those we serve while providing you with opportunities to grow within our organization. Job Type: Full-time Pay: From $16.86 per hour Expected hours: 35 per week Benefits: On-the-job training Paid orientation Paid sick time Paid time off Schedule: Day shift Monday to Friday No weekends Split shift Trucking Route: Local Work Location: In person

The HHA and PCA is responsible for providing non-medical, in-home care to clients who are elderly, disabled, or ill. This includes assisting with daily living activities, promoting health and safety, and ensuring clients’ comfort and well-being. Key Responsibilities: Personal Care Assistance: Assist clients with personal hygiene, including bathing, grooming, dressing, and toileting. Help with mobility, such as transferring from bed to wheelchair, walking, and positioning. Medication Reminders: Ensure clients take medications as prescribed, reminding them of doses and administering them if trained. Companionship: Provide companionship and emotional support to clients. Engage in activities such as reading, talking, or playing games to improve quality of life. Meal Preparation: Prepare and serve meals that meet the client’s dietary needs and preferences. Assist with feeding, if necessary. Light Housekeeping: Perform light housekeeping duties, including cleaning, laundry, and tidying up living areas. Monitoring Health Status: Observe and report any changes in the client’s condition to supervisors or healthcare professionals. Maintain accurate records of services provided and progress made. Support with Exercises and Therapies (if applicable): Assist with exercises or therapy routines as directed by healthcare professionals. Qualifications: High school diploma or equivalent. Certification as a Home Health Aide (HHA) and Personal Care Assistant(PCA). Basic understanding of healthcare needs and personal care. Ability to lift and assist clients with mobility and personal tasks. Compassionate and patient demeanor. Strong communication skills. Ability to follow instructions and report any changes in the client’s condition. Working Conditions: Typically work in the client’s home or residential care setting. May require flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to lift and assist clients with mobility. Ability to perform tasks such as bending, standing, and walking for extended periods.

Summary/Objective: The Employee Relations Manager is responsible for fostering a positive workplace culture, enhancing career development, and improving overall employee engagement. This role involves developing and implementing engagement strategies, overseeing disciplinary actions, and ensuring effective communication between employees and management. The ideal candidate will have a strong background in human resources, excellent interpersonal skills, and a proactive approach to addressing employee concerns and promoting a harmonious work environment. Classification: Non-exempt (overtime eligible) Hybrid Schedule – 3 Days in the office/2 days’ work from home 30% Travel throughout the RE portfolio Essential function/Responsibilities: duties include but are not limited to the following: • Create the training and development programs that will be implemented for the team members, including orientation, departmental training, legally required training, etc. Ensure this calendar continuously evolves and that there is consistent participation. • Develop and facilitate learning and development programs that align with the company's goals and employees' career aspirations. • Recommends resources to address development needs and monitor progress. • Identify training needs and coordinate professional development opportunities to support employee growth and satisfaction. • Plan and organize events, activities, and initiatives to foster team building and a positive company culture. • Work with the Executive Vice President of Human Resources and manage the disciplinary action process, ensuring fair and consistent application of policies and procedures. • Conduct thorough and objective investigations into employee complaints and allegations, ensuring all concerns are addressed promptly and fairly. • Maintain detailed records of all investigations, including findings and actions taken. Address and resolve employee conflicts and grievances in a timely and professional manner, maintaining a positive work environment. • Ensure that company policies and procedures are communicated effectively and adhered to by all employees. • Oversee the annual performance evaluation process, ensuring consistency and fairness. • Work with managers to ensure they provide constructive feedback and support employee development. • Track and analyze engagement metrics and trends, providing regular reports and recommendations to management. • Conduct data collection and analysis to support operational decisions. • Assist in succession planning. • Support the Human Resources team with department goals. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies: • High attention to detail, especially when handling disciplinary actions and documentation. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Ability to analyze data, identify trends, and make informed recommendations. • Expertise in creating and implementing learning and development programs to enhance employee skills and career growth. • Skilled in guiding managers to provide effective and constructive feedback during performance evaluations. • Ability to conduct thorough and objective investigations and document findings meticulously. Education and Experience: •** Bachelor’s degree** in human resources, Business Administration, or a related field** is a must** • Background in Real Estate Property Management desired, Affordable Housing is a plus • SHRM/SPHR certification essential • Ideally be Bilingual - Spanish • Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions • Knowledge of the nine-box grid for talent management and succession planning • Strong understanding of employment laws and regulations

Non CDL-Drivers Needed-$21.00 per hour-$3K Sign On Bonus Paid In Increments-Paid Quarterly Safety Bonuses of $300.00Food Bank for New York City's Truck Drivers are essential to our mission and operations. We would not be able to feed the millions of vulnerable New Yorkers without our professional team of drivers. Looking for an opportunity to make a difference in the lives of others daily? Come join us.Our highly professional, reliable and dependable truck drivers represent the Food Bank in a courteous and professional manner while out on the road and in all dealings and contact with member agencies and partners, suppliers, and donors. Our drivers are required to use excellent customer service skills, tact and diplomacy in all situations dealing with our partners and other team members and leadership.Essential Duties and Responsibilities : This role requires extensive personal interaction with internal and external customers, verifying documentation and loads, and safely transporting food to and from designated locations Operating both CDL Class A & B trucks, ensuring a safe and timely pick-up and delivery of product. Loading, inspecting all products, verifying quantities and expiration dates, informing the appropriate Supervisor of any issues found. Working independently, according to an assigned schedule, while assessing and responding to customer needs and to updated / changing plans, keeping the transportation team manager informed. Documenting travel, time worked, breaks, etc. via electronic logging methods. Deliver and pick up produce, frozen and dry food product to member agencies, suppliers, donors and other locations as assigned. Assists in loading trailer with materials. Unloads trailer by using forklift, electric pallet jack, or hand truck. Transports loads over required route to proper destinations. Obtains shipping bills and necessary signatures. Returns completed paperwork to the warehouse office. Removes empty pallets from trailer truck and carries them to designated piling area. Performs miscellaneous service duties such as checking oil, water, gasoline and air in tires on a daily basis. Other work-related and warehouse duties as assigned by supervisor or manager Reliable and regular attendance is expectedPerks and Benefits : HOME DAILY - Local Driving Hourly Pay with Overtime after 40 hours Benefits include : Medical, Dental, Vision, 403(B) retirement plan, 13 paid holidays plus bonus holidays, vacation, sick pay, Company-Paid Life and Disability InsuranceHiring Requirements : Valid driver's license -CLASS B CDL Safe driving record (MVR, Abstract) No DUIs, DWIs, Major Accidents within the past 24 months 18 years or older Ability to pass a drug test Ability to pass a standard, non-financial background check Must have strong written and verbal communication skills. Ability to use mobile electronic devices to communicate and document travel, time worked, etc. Must have the skill set to safely execute multiple deliveries and pickups on a daily basis utilizing different types of vehicles. Must possess sound business acumen and the ability to establish credibility, trust and partnership at all levels of the organization. Must be detail oriented and responsible Have a high level of independence while working effectively and collaboratively with a diverse population. Have excellent organization, time-management, and task-management skills to maneuver in a very fast paced and diverse environment.

Job Title- CNA (Spanish) Client- Preakness Healthcare Center Location- 305 Oldham Rd, Wayne, NJ 07470 Department/Speciality: Nursing home Duration- 3 Months, (Ongoing contract). Schedule- 3p to 11p, with every other weekend (Sat & Sun) Start Date: ASAP pay: $30/hr on w 2 Description: A Certified Nursing Assistant (CNA) provides basic care and daily support to patients. CNAs work in hospitals, nursing homes, and other healthcare settings. They work under the supervision of licensed nurses. Requirements: Must have Valid CNA License for the state of NJ Must have Valid BLS Must be Bilingual (Spanish Only) documents required CNA lic NJ BLS Covid card Two references of supervisor's with full Name contact no title facility Name

We are a locksmith company looking for a new billing department person. This is an entry-level position, and good for someone just starting out. The applicant will be responsible for filing and entering hand-written bills to our billing software, contacting the customers to collect bills, writing quotes, and fulfilling requests for insurance certifiates, as well as other tasks related to the billing department. This is our main need, although we also have an e-commerce website and we are looking for help managing that as well. Sorry, this position is not available for remote-work or work from home. You must be either a US Citizen, or have nessisary documentation allowing you to work in the United States. Average computer/internet literacy is required. Hours are Monday-Friday, 9-5

This is a truly rewarding business-to-business position that offers one of the strongest compensation structures in the industry, flexible schedules with no nights, weekends or holidays. Are you ready to start a sales career where you work for YOU? We are seeking to bring on newly motivated individuals to our New York team. We're looking for enthusiastic, motivated, creative team members to come build their own business. If you feel you have these qualities, you might be a great fit. Aflac sales agents work directly with business owners to deliver voluntary benefits solutions for their employees while helping to solve key issues facing small businesses today. It’s a key role with a well-known brand that helps business owners ensure their employees can receive direct cash benefits, unless otherwise assigned, should covered medical events occur. Bonus potential in first 3 months! No experience necessary. All career backgrounds are welcome! Training is provided via our Aflac Sales Academy, a world-class training program. Top-notch benefits include stock bonus program, bonus rewards and exotic trips. Our compensation will be discussed in detail with the hiring manager during the interview process, to include commission, residual commission, bonuses, and stock. We inspire and are inspired, listen and respond, empower our people, give back to our community, and most importantly, celebrate every success along the way. We do it all ... The Aflac Way. Our business is about being there for people in need. There's a home - and a flourishing sales career - for you with Aflac. Job Type: Contract Benefits: Flexible schedule Work Location: On the road

Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups. Attend monthly Community board, NYPD and other stakeholder’s meetings to promote program, center activities or events. Monitor and recruit interns and volunteers Monitor and document client progress toward service plan goals. Will increase Pyramid Community Service Program community engagement and assist Director with creating engaging programming to enhance Pyramid Community Service Program awareness. Will conduct in-house audits on files and facility to make sure we complies with DOH and DYCD. Document all interactions with, or on behalf of, clients. Build community partnerships to strengthen center’s community resources. Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry. Answer telephones, take messages and direct calls to the appropriate parties. Report to, and meet with, supervisor on a monthly basis. Complete program reports on a monthly basis or more frequently as required. Assist with special projects as required. Perform additional duties as assigned by Director. QUALIFICATIONS High School diploma or equivalent credential required. A minimum of 1-years of relevant work experience. Proficiency in English required; proficiency in a second language preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.