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🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Quipu, ayudamos a miles de negocios a digitalizar su día a día, simplificando la gestión administrativa y contable para pymes, autónomos y asesorías. Además, ayudamos a miles de autónomos, pymes y asesorías en toda España a gestionar sus negocios de forma eficiente 💼✨ a través de tecnología innovadora y productos fiables. 📌 Tu misión Buscamos un/a Customer Services que se incorpore al equipo de Atención al Cliente para ofrecer soporte a nuestros usuarios, ayudándoles a resolver dudas e incidencias relacionadas con nuestras aplicaciones. Serás una pieza clave para garantizar una experiencia de cliente ágil, eficiente y cercana, contribuyendo a la mejora continua del servicio y del producto. 🎯 Responsabilidades Atención al cliente a través de teléfono, chat y email. Soporte postventa resolviendo consultas e incidencias técnicas de forma ágil. Acompañar y guiar a los clientes en el uso del software. Seguimiento de incidencias hasta su correcta resolución. Gestión de quejas ofreciendo soluciones efectivas y positivas. Recopilación de feedback de clientes para la mejora continua. Apoyo a los negocios en la digitalización de sus procesos administrativos y de gestión. ✅ Perfil que buscamos Al menos 2 años de experiencia en Customer Support en entornos SaaS B2B. Persona comprometida, proactiva y con gran orientación al cliente. Alta capacidad de empatía y comunicación. Ambición por crecer profesionalmente dentro de una empresa tecnológica. Interés en asumir responsabilidades en un entorno dinámico. 🔎 Se valorará Experiencia previa en asesoría o gestoría. Experiencia en entornos startup. Buen nivel de inglés y/o catalán. Experiencia con softwares como A3 o Sage. Conocimientos de contabilidad, administración y Excel. 🌟 Qué ofrecemos Contrato indefinido a jornada completa. Entorno dinámico, colaborativo y centrado en el equipo. Plan de crecimiento profesional y desarrollo continuo. Compañía sólida en expansión nacional e internacional. Modelo de trabajo híbrido 👩🏻 💻 💙 Nuestros valores Creemos que la INICIATIVA es la energía que impulsa nuestro negocio 🌟 Creemos que la INCLUSIÓN es esencial para sentirse parte de la misión 🌱 Creemos que la INNOVACIÓN es clave para generar nuevos retos y aprovechar oportunidades 💡 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

🚀 Sales Development Representative (DACH) 📍 Barcelona (Hybrid) 💰 €50–60k OTE I’m working with a fast-growing SaaS company transforming the hospitality industry across Europe. They’re now hiring a German-speaking SDR to help drive expansion into the DACH market. If you enjoy opening doors, creating opportunities, and building pipeline, this could be a great next step. 🌟 Why join? • Join a high-growth SaaS company scaling across Europe, • Real impact on revenue and market expansion, • Hybrid working in Barcelona, • Clear career progression into AE roles, • International team, fast-moving environment 🎯 The role You’ll be responsible for creating new opportunities across the DACH region and building pipeline for the senior sales team. You’ll be: • Prospecting hospitality businesses across DACH, • Running multi-channel outbound (calls, email, LinkedIn), • Identifying and engaging decision-makers, • Qualifying prospects and booking demos for AEs, • Managing pipeline and activity in CRM, • Collaborating with sales & product teams to refine messaging, • Occasionally supporting industry events across Europe ✅ What they’re looking for • Native-level German + fluent English, • Experience in SDR / BDR / outbound prospecting (SaaS preferred), • Comfortable with cold outreach and building pipeline, • Strong communication and resilience, • Curious, proactive and motivated to grow in SaaS 💬 If you’re a German-speaking SDR looking for your next challenge, feel free to apply or message me directly for a confidential chat.

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

En Incapto estamos buscando a alguien que se una como Customer Success para trabajar en un entorno ágil de Startup, donde podrás tener un verdadero impacto y ayudarnos a construir cosas increíbles! 🔛🚀 💣 ¿Quiénes somos? Somos una empresa de tostadores y amantes del café. Nacemos en 2020 desde el Mediterráneo, fruto de la unión de la pasión por el café, el emprendimiento y la voluntad de construir un mundo mejor 🌍 Proporcionamos una experiencia de café funcional, económica y ecológica. Ofrecemos una gran variedad de cafés ☕ y cafeteras semiautomáticas de una calidad destacable. En resumen, una experiencia humana y sensorial única. En Incapto estamos llenos de energía contagiosa, trabajo duro y pasión por lo que hacemos. Nos comprometemos a fomentar un entorno en el que todos/as sean escuchados y tengan un sentido de pertenencia. Estamos orgullosos de tener un equipo multicultural que reconoce una variedad de antecedentes, habilidades y perspectivas. Celebramos la diversidad y la diferencia, y estamos firmemente comprometidos con la construcción de un lugar de trabajo inclusivo para todo nuestro equipo. ¿Qué harás? Como Customer Success tus funciones serán: • Velar por una óptima satisfacción del cliente ofreciendo una asistencia ágil en caso de necesitar ayuda vía email, chat y teléfono., • Asegurar el correcto abastecimiento de café de los clientes, mediante la revisión del consumo y la tramitación de pedidos si fuera necesario., • Servir como interlocutor de nuestros clientes para la resolución de incidencias, dudas o cualquier otro asunto relacionado con Incapto o cualquiera de los servicios que les prestamos., • Recepcionar y solventar las incidencias de los clientes relativas a SAT, mediante la solución directa o coordinando las actuaciones con nuestro proveedor de servicios de atención técnica., • Revisar que toda la información proveniente de nuevas altas de clientes introducida en la plataforma por los Account Executive esté correcta (CIF, razón social, IBAN, etc.)., • Recoger feedback de clientes con el objetivo de mejorar nuestro servicio. ¿Qué necesitamos? Experiencia mínima de 2 años en posición similar. Conocimientos necesarios: • Persona proactiva, curiosa, persistente y con espíritu de superación., • 2 años de experiencia laboral en posición similar., • Excelentes habilidades de comunicación, negociación y autonomía., • Capacidad de crear confianza con diferentes niveles de especialistas y gerentes en una organización., • Orientación al cliente y a consecución de objetivos., • Nivel nativo/alto de Español., • Muy valorable conocimiento de herramientas de CRM como Hubspot ¿Qué ofrecemos? 💶 Salarios fijo + variable ⏱ Jornada: Horario y teletrabajo flexible 🚀Tienes la posibilidad de asumir más responsabilidad dentro del equipo y seguir creciendo y desarrollándote. ¡Tú pones los limites! 🎂 ¡El día de tu cumpleaños tendrás el día libre! 👬👭 Unirte a un equipo que se identifica con los valores Incapto: • Ownership: Somos responsables de nuestro trabajo, conscientes del impacto que este tiene, asumimos riesgos, tomamos decisiones y nos responsabilizamos del resultado., • Passion: Estamos orgullosos de lo que hacemos y lo compartimos con entusiasmo con el mundo. Lo damos todo para que el cliente esté satisfecho y orgulloso de formar parte de Incapto., • Think outside the capsule: Provocamos el cambio desde la innovación, rompiendo moldes., • Sostenibilidad: Ofrecemos la forma más sostenible de consumir café y ponemos la sostenibilidad en el centro de nuestras decisiones., • Keep it simple: Hacemos las cosas fáciles, priorizando lo que aporta más valor. La importancia de las personas en Incapto: Cada uno de nosotros conformamos una pieza clave dentro de este camino. ¿Te unes?

En Incapto estamos buscando a alguien que se una como Customer Success para trabajar en un entorno ágil de Startup, donde podrás tener un verdadero impacto y ayudarnos a construir cosas increíbles! 🔛🚀 💣 ¿Quiénes somos? Somos una empresa de tostadores y amantes del café. Nacemos en 2020 desde el Mediterráneo, fruto de la unión de la pasión por el café, el emprendimiento y la voluntad de construir un mundo mejor 🌍 Proporcionamos una experiencia de café funcional, económica y ecológica. Ofrecemos una gran variedad de cafés ☕ y cafeteras semiautomáticas de una calidad destacable. En resumen, una experiencia humana y sensorial única. En Incapto estamos llenos de energía contagiosa, trabajo duro y pasión por lo que hacemos. Nos comprometemos a fomentar un entorno en el que todos/as sean escuchados y tengan un sentido de pertenencia. Estamos orgullosos de tener un equipo multicultural que reconoce una variedad de antecedentes, habilidades y perspectivas. Celebramos la diversidad y la diferencia, y estamos firmemente comprometidos con la construcción de un lugar de trabajo inclusivo para todo nuestro equipo. ¿Qué harás? Como Customer Success tus funciones serán: • Velar por una óptima satisfacción del cliente ofreciendo una asistencia ágil en caso de necesitar ayuda vía email, chat y teléfono., • Asegurar el correcto abastecimiento de café de los clientes, mediante la revisión del consumo y la tramitación de pedidos si fuera necesario., • Servir como interlocutor de nuestros clientes para la resolución de incidencias, dudas o cualquier otro asunto relacionado con Incapto o cualquiera de los servicios que les prestamos., • Recepcionar y solventar las incidencias de los clientes relativas a SAT, mediante la solución directa o coordinando las actuaciones con nuestro proveedor de servicios de atención técnica., • Revisar que toda la información proveniente de nuevas altas de clientes introducida en la plataforma por los Account Executive esté correcta (CIF, razón social, IBAN, etc.)., • Recoger feedback de clientes con el objetivo de mejorar nuestro servicio. ¿Qué necesitamos? Experiencia mínima de 2 años en posición similar. Conocimientos necesarios: • Persona proactiva, curiosa, persistente y con espíritu de superación., • 2 años de experiencia laboral en posición similar., • Excelentes habilidades de comunicación, negociación y autonomía., • Capacidad de crear confianza con diferentes niveles de especialistas y gerentes en una organización., • Orientación al cliente y a consecución de objetivos., • Nivel nativo/alto de Español., • Muy valorable conocimiento de herramientas de CRM como Hubspot ¿Qué ofrecemos? 💶 Salarios fijo + variable ⏱ Jornada: Horario y teletrabajo flexible 🚀Tienes la posibilidad de asumir más responsabilidad dentro del equipo y seguir creciendo y desarrollándote. ¡Tú pones los limites! 🎂 ¡El día de tu cumpleaños tendrás el día libre! 👬👭 Unirte a un equipo que se identifica con los valores Incapto: • Ownership: Somos responsables de nuestro trabajo, conscientes del impacto que este tiene, asumimos riesgos, tomamos decisiones y nos responsabilizamos del resultado., • Passion: Estamos orgullosos de lo que hacemos y lo compartimos con entusiasmo con el mundo. Lo damos todo para que el cliente esté satisfecho y orgulloso de formar parte de Incapto., • Think outside the capsule: Provocamos el cambio desde la innovación, rompiendo moldes., • Sostenibilidad: Ofrecemos la forma más sostenible de consumir café y ponemos la sostenibilidad en el centro de nuestras decisiones., • Keep it simple: Hacemos las cosas fáciles, priorizando lo que aporta más valor. La importancia de las personas en Incapto: Cada uno de nosotros conformamos una pieza clave dentro de este camino. ¿Te unes?

En Actua, creemos en el poder transformador del aprendizaje y en cómo la tecnología puede impulsar el desarrollo profesional y personal. Buscamos para nuestro Learning Solutions Dream Team, un/a Learning Solutions Consultant apasionado/a, creativo/a y con visión estratégica para transformar entornos de aprendizaje corporativo. Si tienes al menos 5 años de experiencia en consultoría e implementación de plataformas LMS y gestión del talento para liderar proyectos con un enfoque consultivo, tecnológico y pedagógico , queremos conocerte. En este rol tendrás la oportunidad de conectar la tecnología con el desarrollo de personas, diseñando experiencias de aprendizaje que impacten positivamente a equipos y organizaciones. Queremos alguien muy tech-savvy , con un nivel avanzado de inglés , experiencia en gestión de proyectos y habilidades excepcionales de comunicación para interactuar con clientes nacionales e internacionales . ¿Diseñar experiencias transformadoras : Traducir las necesidades de los clientes en soluciones innovadoras basadas en la Totara Talent Experience Platform, ayudando a empresas a alcanzar sus objetivos estratégicos de aprendizaje. • Inspirar y liderar proyectos estratégicos : Analizar y definir requerimientos, diseñar procesos funcionales y operativos, y guiar la implementación de soluciones con un enfoque colaborativo. • Facilitar la creatividad en equipo : Liderar talleres de Design Thinking para dinamizar la toma de decisiones y co-crear soluciones disruptivas con clientes y colegas. • Empoderar a los clientes : Ser el socio estratégico que acompaña a las empresas en su camino hacia el éxito, ayudándoles a maximizar el potencial de sus plataformas de aprendizaje. • Crear impacto tangible: Supervisar el alcance, calidad y sostenibilidad de los proyectos, asegurando que cada solución entregue valor real y medible. • Construir relaciones sólidas: Participar en las acciones de fidelización y preventa, fortaleciendo nuestra red de clientes y partners. Visión estratégica y pasión por la tecnología : Capacidad para entender cómo las soluciones tecnológicas pueden transformar el aprendizaje en las organizaciones y en cómo utilizar nuestra tecnología para ello. • Habilidades de liderazgo y ownership real : Experiencia en gestión de proyectos y equipos, con la capacidad de motivar y dirigir hacia resultados excepcionales. • Mentalidad colaborativa : Habilidad para trabajar en equipos multiculturales y facilitar sesiones participativas con clientes y stakeholders. • Enfoque consultivo : Experiencia en implementar plataformas LMS y una comprensión profunda de los entornos de formación corporativa y su impacto en negocio. • Comunicación excepcional : Fluidez en español e inglés, con la capacidad de articular ideas complejas de forma clara y convincente. Vivir en Barcelona es imprescindible (por favor no te apuntes si no vives en la ciudad o alrededores) Licenciado/a Experiencia como Consultor y/o Project Manager gestionando proyectos de implementación de LMS en el sector corporativo (mínimo 3 años) Experiencia en facilitar sesiones con Design Thinking Tech-savy: con muchas habilidades y pasión por la tecnología Liderazgo, facilitación, trabajo en equipo y comunicación Hablar español nativo o bilingue. Nivel de inglés MUY avanzado. Experiencia en el ámbito de la consultoría. Conocimientos AGILE ¿Formarás parte de un equipo apasionado y comprometido con ofrecer soluciones de aprendizaje innovadoras en más de 1.000 organizaciones en España. Trabajamos en un entorno colaborativo y flexible, que fomenta la creatividad, el aprendizaje continuo y el crecimiento profesional. Nos mueve la innovación, y por eso trabarás con las tecnologías más avanzadas y líderes del sector como Totara, Articulate 360 AI, Vyong Go, GoodHabitz y Zoom entre otras. Contrato indefinido ~ 28 días de vacaciones (26 a escoger + 2 por la empresa) ~ Jornada intensiva en verano (Julio y Agosto) ~ Modelo de trabajo híbrido: 2 días laborales en oficina (libre elección) ~ Viernes tarde libre ~ Horario: Lunes a Jueves de 9-14 y 15-18:30 y Viernes intensivo: 8:30-14:30 ~ Horario flexible de entrada ~ Todo el café ecológico que puedas beber ~ Fruta fresca en la oficina con Refruiting (Ametller) ~ Office at Home: Ordenador MacBook Pro, silla, pantallas, soportes, teclado y todo el material necesario ~ Formación profesional en inglés para mejorar las habilidades de comunicación (con objetivo y a éxito) *Recomendado ~ Formación interna con las tecnologías líderes del sector ~ Oportunidades de desarrollo: formación y disponibilidad de días para asistir a conferencias ~ Buen ambiente de oficina con espíritu Startup, políticas de bienestar ~ Ecosistema de aplicaciones para trabajar y teletrabajar: Zoom, Google Chat, Bookker, Google Drive, TeamWork, Office. Respuesta a preguntas que nos ayudarán a conocerte mejor Entrevista #1 a través de Zoom con People Team Entrevista #2 a través de Zoom con Learning Solutions Team Test de personalidad En Actua estamos comprometidos en crear una fuerza laboral diversa e inclusiva. Construir equipos diversos se traduce en entornos de trabajo que generan mejores resultados para las personas, los equipos y las organizaciones. Somos una empresa que ofrece igualdad de oportunidades y celebra la diversidad de nuestros empleados, clientes y usuarios.

pEnterprise Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency, reduce costs, and deliver exceptional customer experiences across industries such as banking, insurance, and logistics. Our mission is to become the world’s #1 AI-driven automation software provider within the next five years. /ppbr/ppWe work with leading companies such as the SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer interactions and automate business processes using our cutting-edge Conversational AI technology. /ppbr/ppOur global team includes more than 70 highly skilled professionals from diverse backgrounds. /ppbr/ppWe foster an open, progressive company culture with state-of-the-art technology and flat hierarchies. At Enterprise Bot, you’ll experience a unique blend of passion, purpose, challenge, and fun. /ppbr/ppstrongTasks /strong /ppWe’re building something ambitious. /ppbr/ppWe help enterprises deploy AI-powered conversational solutions (voice, chat, and email) that work in real-world, complex environments — deeply integrated into CRMs, contact centers, and core enterprise systems. /ppbr/ppWe are looking for a highly technical AI Solutions Engineer to lead implementations end-to-end. /ppbr/ppThis is not a no-code operator role. This is not a project coordinator role. This is a hands-on technical builder role with direct exposure to enterprise clients. /ppbr/ppYou’ll design architectures, own integrations, solve complex technical challenges, and work directly with engineering and IT teams on the client side. Work with Project Managers and CSMs internally for delivering projects. /ppbr/ppstrongWhat you'll own: /strong /pulliDesign and implement end-to-end conversational AI architectures across chat, email, voice, agent assist, and automation workflows. /liliArchitect scalable, production-grade integrations between AI platforms and enterprise ecosystems. /liliIntegrate AI solutions with contact center platforms (e.g., Genesys Cloud / Engage), CRM systems (Salesforce, Microsoft Dynamics), ITSM tools (ServiceNow, BMC Remedy), and collaboration tools (Microsoft Teams, Outlook, O365). /liliConnect solutions to telephony providers, IVR systems, voice streaming services, and audiohook pipelines. /liliImplement integrations with messaging channels such as WhatsApp and email gateways. /liliBuild and maintain robust API-based integrations (REST, webhooks, OAuth2, JSON). /liliTranslate business requirements into scalable, production-ready technical architectures. /liliTroubleshoot complex integration issues across distributed systems. /liliWork directly with client IT teams, solution architects, CRM administrators, and technical project leads to design and implement solutions that meet enterprise requirements. /liliLead technical workshops and solution discussions with client engineering and architecture teams. /liliCollaborate internally with Project Managers and Customer Success Managers to deliver projects successfully. /liliContinuously improve internal implementation frameworks, deployment standards, and technical best practices. /li /ulpbr/ppYou won’t just configure tools. You’ll engineer production-grade AI deployments in complex enterprise environments. /ppbr/ppstrongRequirements /strong /ppThis role sits at the intersection of engineering and delivery, requiring a strong technical foundation and the ability to implement and integrate complex solutions within enterprise environments. /ppbr/pulli4+ years of experience in API integrations, backend engineering, or system integration projects. /liliStrong understanding of RESTful API design and consumption, authentication and authorization mechanisms (OAuth2, JWT, SSO, and token-based systems), as well as JSON, payload transformation, and data mapping. /liliFamiliarity with webhooks, event-driven architectures, asynchronous workflows, and system architecture fundamentals. /liliExperience with logging, monitoring, and troubleshooting production systems. /liliHands-on experience integrating with CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot. /liliExperience working with contact center ecosystems (e.g., Genesys Cloud / Engage or similar). /liliExperience integrating with ITSM systems such as ServiceNow, BMC Remedy, or JIRA Service Management. /liliExposure to conversational AI, NLP, voice automation, IVR systems, email automation, and routing systems. /liliStrong debugging and troubleshooting mindset and the ability to resolve complex integration issues. /liliComfortable operating in enterprise technical environments and leading technical discussions, constructively challenging assumptions, clearly explaining architectural trade-offs, and acting as a trusted technical counterpart to clients and internal teams. /liliScripting experience with languages such as JavaScript, Python, or similar. /liliLanguage skills: Professional working proficiency in English (required) and German and/or French (required). /li /ulpbr/ppstrongBonus Points /strong /pulliHands-on experience with Genesys contact center ecosystems /liliExperience with middleware or integration platforms. /liliExperience deploying AI solutions in production environments. /li /ulpbr/ppstrongBenefits /strong /pulliWork on real AI deployments — not slide decks. /liliHigh ownership and autonomy. /liliDirect exposure to enterprise clients. /liliWork with cutting-edge conversational AI technologies. /liliBe part of building our Barcelona technical hub from the ground up. /li /ulpbr/ppIf you enjoy building, solving real integration challenges, and deploying AI where it truly matters, this role is for you! /p

En Actua, creemos en el poder transformador del aprendizaje y en cómo la tecnología puede impulsar el desarrollo profesional y personal. Buscamos para nuestro Learning Solutions Dream Team, un/a Learning Solutions Consultant apasionado/a, creativo/a y con visión estratégica para transformar entornos de aprendizaje corporativo. Si tienes al menos 5 años de experiencia en consultoría e implementación de plataformas LMS y gestión del talento para liderar proyectos con un enfoque consultivo, tecnológico y pedagógico , queremos conocerte. En este rol tendrás la oportunidad de conectar la tecnología con el desarrollo de personas, diseñando experiencias de aprendizaje que impacten positivamente a equipos y organizaciones. Queremos alguien muy tech-savvy , con un nivel avanzado de inglés , experiencia en gestión de proyectos y habilidades excepcionales de comunicación para interactuar con clientes nacionales e internacionales . ¿Qué harás? • Diseñar experiencias transformadoras : Traducir las necesidades de los clientes en soluciones innovadoras basadas en la Totara Talent Experience Platform, ayudando a empresas a alcanzar sus objetivos estratégicos de aprendizaje. • Inspirar y liderar proyectos estratégicos : Analizar y definir requerimientos, diseñar procesos funcionales y operativos, y guiar la implementación de soluciones con un enfoque colaborativo. • Facilitar la creatividad en equipo : Liderar talleres de Design Thinking para dinamizar la toma de decisiones y co-crear soluciones disruptivas con clientes y colegas. • Empoderar a los clientes : Ser el socio estratégico que acompaña a las empresas en su camino hacia el éxito, ayudándoles a maximizar el potencial de sus plataformas de aprendizaje. • Crear impacto tangible: Supervisar el alcance, calidad y sostenibilidad de los proyectos, asegurando que cada solución entregue valor real y medible. • Construir relaciones sólidas: Participar en las acciones de fidelización y preventa, fortaleciendo nuestra red de clientes y partners. Lo que buscamos en ti: • Visión estratégica y pasión por la tecnología : Capacidad para entender cómo las soluciones tecnológicas pueden transformar el aprendizaje en las organizaciones y en cómo utilizar nuestra tecnología para ello. • Habilidades de liderazgo y ownership real : Experiencia en gestión de proyectos y equipos, con la capacidad de motivar y dirigir hacia resultados excepcionales. • Mentalidad colaborativa : Habilidad para trabajar en equipos multiculturales y facilitar sesiones participativas con clientes y stakeholders. • Enfoque consultivo : Experiencia en implementar plataformas LMS y una comprensión profunda de los entornos de formación corporativa y su impacto en negocio. • Comunicación excepcional : Fluidez en español e inglés, con la capacidad de articular ideas complejas de forma clara y convincente. Requisitos Imprescindibles: Vivir en Barcelona es imprescindible (por favor no te apuntes si no vives en la ciudad o alrededores) Licenciado/a Experiencia como Consultor y/o Project Manager gestionando proyectos de implementación de LMS en el sector corporativo (mínimo 3 años) Conocimiento de Administración de LMS’s Experiencia en facilitar sesiones con Design Thinking Tech-savy: con muchas habilidades y pasión por la tecnología Excelentes habilidades de comunicación oral y escrita Liderazgo, facilitación, trabajo en equipo y comunicación Facilidad de aprender rápidamente nuevas tecnologías y metodologías Orientación a resultados Hablar español nativo o bilingue. Nivel de inglés MUY avanzado. Requisitos Deseados: Experiencia en el ámbito de la consultoría. Conocimientos AGILE ¿Qué te ofrecemos? Formarás parte de un equipo apasionado y comprometido con ofrecer soluciones de aprendizaje innovadoras en más de 1.000 organizaciones en España. Trabajamos en un entorno colaborativo y flexible, que fomenta la creatividad, el aprendizaje continuo y el crecimiento profesional. Nos mueve la innovación, y por eso trabarás con las tecnologías más avanzadas y líderes del sector como Totara, Articulate 360 AI, Vyong Go, GoodHabitz y Zoom entre otras. Además: Salario fijo Contrato indefinido Seguro de Salud Adeslas Integral 28 días de vacaciones (26 a escoger + 2 por la empresa) Jornada intensiva en verano (Julio y Agosto) Modelo de trabajo híbrido: 2 días laborales en oficina (libre elección) Viernes tarde libre Horario: Lunes a Jueves de 9-14 y 15-18:30 y Viernes intensivo: 8:30-14:30 Horario flexible de entrada Regalo de cumpleaños (cheque regalo Amazon) Envío de Vermut Electronic mensual Todo el café ecológico que puedas beber Fruta fresca en la oficina con Refruiting (Ametller) Office at Home: Ordenador MacBook Pro, silla, pantallas, soportes, teclado y todo el material necesario Formación profesional en inglés para mejorar las habilidades de comunicación (con objetivo y a éxito) *Recomendado Formación interna con las tecnologías líderes del sector Oportunidades de desarrollo: formación y disponibilidad de días para asistir a conferencias Buen ambiente de oficina con espíritu Startup, políticas de bienestar Formar parte de un sector que tiene mucho impacto en las personas Unos compañeros increíbles Ecosistema de aplicaciones para trabajar y teletrabajar: Zoom, Google Chat, Bookker, Google Drive, TeamWork, Office. Nuestro Proceso: Solicitud con currículum Respuesta a preguntas que nos ayudarán a conocerte mejor Entrevista #1 a través de Zoom con People Team Entrevista #2 a través de Zoom con Learning Solutions Team Entrevista #3 presencial con Dirección Entrevista #4 presencial para presentar un caso de estudio Test de personalidad Oferta En Actua estamos comprometidos en crear una fuerza laboral diversa e inclusiva. Construir equipos diversos se traduce en entornos de trabajo que generan mejores resultados para las personas, los equipos y las organizaciones. Somos una empresa que ofrece igualdad de oportunidades y celebra la diversidad de nuestros empleados, clientes y usuarios.

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Pick Your Team, Define Your Impact 🎯 We are hiring across several high-impact squads. Depending on your passion, you could be owning: • 📍 Core Experience: Architecting the backbone of the user journey,from address management and social features to ultra-reliable messaging and notifications., • 💬 Support & Help: Revolutionizing the in-app help experience, integrating smart ticketing and chat platforms to keep our users supported 24/7., • Technical Leadership: You aren't just a contributor; you’re a reference point. You’ll mentor peers, lead technical initiatives, and raise the bar for the entire team., • Modern Engineering: We leverage modern Swift, deep iOS SDK knowledge, and reactive programming. You’ll help us scale our tech stack as our business explodes., • 6+ years of full-time iOS experience (Swift is your second language)., • Architectural Muscle: Deep knowledge of OOP, software design patterns, and creating robust UI from code (AutoLayout is your bread and butter)., • Problem Solver: You don’t just fix bugs; you simplify complex systems., • 🌟 An enticing equity plan *if applicable, • 💪 Top-notch private health insurance to keep you at your peak., • 🍔 Monthly Glovo credit to satisfy your cravings!, • 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery., • 🏊 Discounted gym memberships to keep you energized., • 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. ., • 👪 Enhanced parental leave (*if applicable)

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description We’re hiring across multiple specialized tribes. You won’t just be working on the app,you’ll be owning a critical piece of the ecosystem: • ⚡ The Speed Demons (Checkout & Performance): Own the cart-to-checkout flow. You’ll tackle upsell logic and shave milliseconds off latency-sensitive paths where every frame counts., • 📍 The City Navigators (Core Experience): Master address management, social features, and building the most reliable notification engine in the industry., • 💬 The Problem Solvers (Support & Help): Revolutionize in-app help journeys, integrating seamless chat and ticketing flows that turn a bad day into a great one., • 🔐 The Gatekeepers (Identity & Discovery): Architect the first impression, from login/signup flows to the high-traffic homepage and user profiles., • Modernize: Help us evolve from MVVM+C, UIKit, and ReactiveKit to a sleek world of SwiftUI, Combine, and async/await., • Scale: It’s not just about features; it’s about developer experience. You’ll simplify systems, optimize CI/CD, and reduce operational overhead., • 7+ years of iOS experience with a deep understanding of the Apple ecosystem., • Architectural Wisdom: You know how to design for scalability and evolvability, not just for the next sprint., • 🌟 An enticing equity plan *if applicable, • 💪 Top-notch private health insurance to keep you at your peak., • 🍔 Monthly Glovo credit to satisfy your cravings!, • 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery., • 🏊 Discounted gym memberships to keep you energized., • 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year., • 👪 Enhanced parental leave (*if applicable)

🚀 Estamos buscando un/a Customer Experience Agent para un E-commerce de muebles de diseño 🏡 que no deja de crecer. Lo que empezó como un proyecto con mucha ilusión hoy es una empresa consolidada que este año superará los 20M€ de facturación. Crecemos rápido, pero sin perder lo más importante: el cuidado por el cliente y el equipo 💛 Si te gusta ayudar, resolver problemas y llevar la experiencia de cliente a otro nivel… sigue leyendo 👀 💻 ¿CUÁL SERÁ TU MISIÓN? Serás un punto de contacto clave entre nuestros clientes y la marca, ofreciendo una atención cercana, resolutiva y alineada con nuestro tono. Tus funciones principales serán: • Atención al cliente por teléfono, email y chat, de forma ágil y personalizada., • Resolución y seguimiento de incidencias relacionadas con pedidos, envíos o productos., • Colaboración directa con los equipos de Logística, Producción y Ventas para mejorar procesos., • Informar al cliente del estado de su pedido de forma clara y proactiva., • Detectar patrones de incidencias y proponer mejoras para evitar que se repitan., • Seguimiento (follow-up) con clientes para asegurar que todo se ha resuelto correctamente., • Elaboración de ofertas y presupuestos y apoyo en la negociación con clientes., • Construir relaciones sólidas y duraderas con nuestros clientes, cuidando su fidelidad. ⚙ ¿QUÉ BUSCAMOS? • Experiencia previa en Customer Care., • Castellano e inglés obligatorios (otros idiomas serán un plus)., • Buen manejo de herramientas ofimáticas., • Capacidad de organización, empatía y resolución de conflictos., • Habilidades de comunicación oral y escrita., • Actitud proactiva, ganas de aprender y de mejorar cada día., • Capacidad de trabajar en equipo y adaptarte a un entorno dinámico. ❤ PUNTOS EXTRA SI… • Te interesa el mundo de la decoración y el diseño., • Sabes escuchar al cliente y detectar sus necesidades reales., • Te manejas bien con varias tareas a la vez., • Te gusta ir un paso más allá y buscar siempre “la mejor solución”. ✨ ¿QUÉ TE OFRECEMOS? • 🕘 Horario de mañanas: de 8:30h a 16:30h., • 🏢 4 días presencial + 1 día de teletrabajo., • 🔎 Salario neto aproximado 1500€ mes / 12 pagas., • 📄 Contrato indefinido a jornada completa., • 🚀 Formar parte de una empresa en crecimiento., • 🏗️ Nuevas oficinas próximamente., • 😜 Un equipo joven, cercano y con muy buen ambiente.

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. Why You’ll Love Working with Us At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Your Day-to-Day: • Deliver exceptional customer support through phone, email, chat, and digital channels, • Provide pre- and post-sales guidance, ensuring every customer feels valued and understood, • Maintain expert knowledge of products and collections, • Log and manage all interactions within our systems, meeting SLA and quality standards, • Escalate issues as needed to ensure seamless customer satisfaction, • Collaborate with Team Leaders, support teammates, and attend regular meetings, • Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed What You Bring to the Team: • C2 Polish and advanced English skills, • Experience in customer service, ideally within a Contact Centre environment, • Strong communication skills — written, verbal, warm, and professional, • Ability to build rapport quickly and show genuine empathy, • Organized, reliable, and able to prioritize in a fast-paced environment, • Able to navigate decisions with both customer needs and brand guidelines in mind, • Proactive, positive, and adaptable — a true “can-do” mindset, • Passion for fashion, styling, and helping customers feel their best What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week permanent contract, • Rotative shifts between Monday - Saturday 9:00 to 18:00, • Salary 19,000 euros gross/year + up to 1,800 euros gross/year in bonus, • Great office location in Barcelona, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1690684

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Pick Your Team, Define Your Impact 🎯 We are hiring across several high-impact squads. Depending on your passion, you could be owning: • 📍 Core Experience: Architecting the backbone of the user journey,from address management and social features to ultra-reliable messaging and notifications., • 💬 Support & Help: Revolutionizing the in-app help experience, integrating smart ticketing and chat platforms to keep our users supported 24/7., • Technical Leadership: You aren't just a contributor; you’re a reference point. You’ll mentor peers, lead technical initiatives, and raise the bar for the entire team., • Modern Engineering: We leverage modern Swift, deep iOS SDK knowledge, and reactive programming. You’ll help us scale our tech stack as our business explodes., • 6+ years of full-time iOS experience (Swift is your second language)., • Architectural Muscle: Deep knowledge of OOP, software design patterns, and creating robust UI from code (AutoLayout is your bread and butter)., • Problem Solver: You don’t just fix bugs; you simplify complex systems., • 🌟 An enticing equity plan *if applicable, • 💪 Top-notch private health insurance to keep you at your peak., • 🍔 Monthly Glovo credit to satisfy your cravings!, • 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery., • 🏊 Discounted gym memberships to keep you energized., • 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. ., • 👪 Enhanced parental leave (*if applicable)

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels - Log and manage all interactions within our systems, meeting SLA and quality standards - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible. Your Job • You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements., • You create support tickets and process them to final resolution., • You build personal customer relationships and focus on offering an awesome customer experience., • You remain alert to messages from the incident notification system and inform the response team when incidents arise., • You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets., • You escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA., • You convey customer feedback to product development staff., • You interact with other teams to provide comprehensive and high-quality support., • You help in user education., • You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile • You have a vocational education in information technology., • You have experience in IT support., • You have excellent logical, analytical and problem-solving skills., • You have a very high level of English AND German (both written and spoken)., • You are customer focused – must have good people skills, be friendly and helpful., • You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other., • You have a good understanding of IP Networking and protocols such as SMTP, DNS and HTTP., • You have had mail server / email flow exposure and have a clear understanding as well as experience of mail flow., • You have knowledge/experience with Hyper-V and/or VMware virtualization platforms., • You have previous experience in network/system administration., • You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model)., • You have knowledge/experience with Microsoft VSS., • You hold industry acknowledged certification of related technologies., • You are conversant with Linux Your Benefits • Be part of a growing and ambitious team in an exciting cybersecurity industry., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Additional Sick Leave: The first 3 days of sick leave are fully paid by the company., • Seniority plus: From the 3rd on and until the 25th year of employment with the company., • Additional Health Plan: As healthy employees are important to us., • Corporate benefits: We have made an agreement with various local outlets whereby you will benefit from % discount when presenting a confirmation that you are our employee. Let’s go shopping!, • Health measures: We offer you flu vaccinations., • Way to work Goodie: We offer you a travel allowance of 20 EUR per month, • Home Office Option for two days per week after onboarding, • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Temporary Employee Exchange Program – opportunity to work at global office locations (e.g. Berlin, Madrid, Reading).

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels - Log and manage all interactions within our systems, meeting SLA and quality standards - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Polish and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

For our location in Barcelona we are looking for a motivated Technical Support Specialist (German speaking) for 40 hours/week to start immediately or as soon as possible. Your Job • You will diagnose and resolve our corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements., • You create support tickets and process them to final resolution., • You build personal customer relationships and focus on offering an awesome customer experience., • You remain alert to messages from the incident notification system and inform the response team when incidents arise., • You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets., • You escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA., • You convey customer feedback to product development staff., • You interact with other teams to provide comprehensive and high-quality support., • You help in user education., • You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile • You have a vocational education in information technology., • You have experience in IT support., • You have excellent logical, analytical and problem-solving skills., • You have a very high level of English AND German (both written and spoken)., • You are customer focused – must have good people skills, be friendly and helpful., • You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other., • You have a good understanding of IP Networking and protocols such as SMTP, DNS and HTTP., • You have had mail server / email flow exposure and have a clear understanding as well as experience of mail flow., • You have knowledge/experience with Hyper-V and/or VMware virtualization platforms., • You have previous experience in network/system administration., • You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model)., • You have knowledge/experience with Microsoft VSS., • You hold industry acknowledged certification of related technologies., • You are conversant with Linux Your Benefits • Be part of a growing and ambitious team in an exciting cybersecurity industry., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Additional Sick Leave: The first 3 days of sick leave are fully paid by the company., • Seniority plus: From the 3rd on and until the 25th year of employment with the company., • Additional Health Plan: As healthy employees are important to us., • Corporate benefits: We have made an agreement with various local outlets whereby you will benefit from % discount when presenting a confirmation that you are our employee. Let’s go shopping!, • Health measures: We offer you flu vaccinations., • Way to work Goodie: We offer you a travel allowance of 20 EUR per month, • Home Office Option for two days per week after onboarding, • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Temporary Employee Exchange Program – opportunity to work at global office locations (e.g. Berlin, Madrid, Reading).

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description We’re hiring across multiple specialized tribes. You won’t just be working on the app,you’ll be owning a critical piece of the ecosystem: • ⚡ The Speed Demons (Checkout & Performance): Own the cart-to-checkout flow. You’ll tackle upsell logic and shave milliseconds off latency-sensitive paths where every frame counts., • 📍 The City Navigators (Core Experience): Master address management, social features, and building the most reliable notification engine in the industry., • 💬 The Problem Solvers (Support & Help): Revolutionize in-app help journeys, integrating seamless chat and ticketing flows that turn a bad day into a great one., • 🔐 The Gatekeepers (Identity & Discovery): Architect the first impression, from login/signup flows to the high-traffic homepage and user profiles., • Modernize: Help us evolve from MVVM+C, UIKit, and ReactiveKit to a sleek world of SwiftUI, Combine, and async/await., • Scale: It’s not just about features; it’s about developer experience. You’ll simplify systems, optimize CI/CD, and reduce operational overhead., • 7+ years of iOS experience with a deep understanding of the Apple ecosystem., • Architectural Wisdom: You know how to design for scalability and evolvability, not just for the next sprint., • 🌟 An enticing equity plan *if applicable, • 💪 Top-notch private health insurance to keep you at your peak., • 🍔 Monthly Glovo credit to satisfy your cravings!, • 💳 Discounts on transportation, food, and even kindergarten expenses or office-based nursery., • 🏊 Discounted gym memberships to keep you energized., • 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year., • 👪 Enhanced parental leave (*if applicable)

🚀 Business Development Representative (DACH) 📍 Barcelona (Hybrid) 💰 €50–60k OTE I’m working with a fast-growing SaaS company transforming the hospitality industry across Europe. They’re now hiring a German-speaking BDR to help drive expansion into the DACH market. If you enjoy opening doors, creating opportunities, and building pipeline, this could be a great next step. 🌟 Why join? • Join a high-growth SaaS company scaling across Europe, • Real impact on revenue and market expansion, • Hybrid working in Barcelona, • Clear career progression into AE roles, • International team, fast-moving environment 🎯 The role You’ll be responsible for generating new opportunities across the DACH region and building pipeline for the senior sales team. You’ll be: • Prospecting hospitality businesses across DACH, • Running multi-channel outbound (calls, email, LinkedIn), • Identifying and engaging key decision-makers, • Qualifying prospects and booking demos for AEs, • Managing pipeline and activity in CRM, • Collaborating with sales & product teams to refine messaging, • Occasionally supporting industry events across Europe ✅ What they’re looking for • Native-level German + fluent English, • Experience in BDR / SDR / outbound prospecting (SaaS preferred), • Comfortable with cold outreach and building pipeline, • Strong communication and resilience, • Curious, proactive and motivated to grow in SaaS 💬 If you’re a German-speaking BDR looking for your next challenge, feel free to apply or message me directly for a confidential chat.

WE CREATE MORE SALES is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing. Become part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for an Inbound Specialist (m/f/d) for the Dutch Market . Your profile • Previous experience in B2B inbound support or inside sales, • Confident handling of customer communication via chat, email, and phone, • Strong interest in software solutions and digital tools, • Customer-focused, with a proactive and solution-oriented mindset, • Well-organized, reliable, and comfortable working in a fast-paced environment, • Excellent verbal and written communications skills in Dutch (Level C2) and English (Level C1) What your future business day could look like • You’ll be the first point of contact for Dutch-speaking and international B2B customers, handling their inquiries via live chat, email, and phone, • With a solution-oriented mindset , You’ll support customers on technical and product-related questions, • Every interaction matters – You’ll ensure all details are accurately documented and customer data in the CRM stays current, • Working hand in hand with sales, product, and technical team s, You’ll help create a smooth and positive customer experience, • By staying on top of the latest product updates , You’ll make sure customers always receive the best possible support What you can look forward to • Opportunities for personal and professional growth, • Prime location, with a park and the ocean just moments away, • A creative, dynamic work environment that fosters innovation, • Charming restaurants nearby, perfect for relaxing breaks, • An inclusive, friendly team that makes you feel welcome How to apply? Our recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required. Equal opportunities for all: We welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background. If you have further questions regarding this role, feel free to contact our Recruiting-Team via ALEX & GROSS GmbH Carrer de Josep Pla 2 Building 3, 1 – B 08019 Barcelona Spain

🚀 Business Development Representative (DACH) 📍 Barcelona (Hybrid) 💰 €50–60k OTE I’m working with a fast-growing SaaS company transforming the hospitality industry across Europe. They’re now hiring a German-speaking BDR to help drive expansion into the DACH market. If you enjoy opening doors, creating opportunities, and building pipeline, this could be a great next step. 🌟 Why join? • Join a high-growth SaaS company scaling across Europe, • Real impact on revenue and market expansion, • Hybrid working in Barcelona, • Clear career progression into AE roles, • International team, fast-moving environment 🎯 The role You’ll be responsible for generating new opportunities across the DACH region and building pipeline for the senior sales team. You’ll be: • Prospecting hospitality businesses across DACH, • Running multi-channel outbound (calls, email, LinkedIn), • Identifying and engaging key decision-makers, • Qualifying prospects and booking demos for AEs, • Managing pipeline and activity in CRM, • Collaborating with sales & product teams to refine messaging, • Occasionally supporting industry events across Europe ✅ What they’re looking for • Native-level German + fluent English, • Experience in BDR / SDR / outbound prospecting (SaaS preferred), • Comfortable with cold outreach and building pipeline, • Strong communication and resilience, • Curious, proactive and motivated to grow in SaaS 💬 If you’re a German-speaking BDR looking for your next challenge, feel free to apply or message me directly for a confidential chat.

We are Impress. We believe everyone deserves a smile that makes them happy ! We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case management. We’re looking for a patient care specialist to join us at our headquarters in Barcelona. 🦷 Are you ready to join us? 📍 Location: This position is onsite and based in Barcelona (Spain) . ✨ Your Responsibilities: • Deliver an excellent customer experience to each and every one of our patients., • Ensure that every call, email, and meeting leaves our patients happy!, • Engage with our patients and build a connection to keep them excited about their journey to a perfect smile., • Customer Support: Provide excellent customer service through calls (video and audio), emails, SMS, WhatsApp, and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product and guide customers through the process and timelines., • Clarify requirements and help our patients complete documentation as needed., • Proactively recognize and report trends and potential weaknesses., • Contribute to the improvement of our products and processes., • Help create solutions to enhance the customer journey., • Work with your teammates to foster a positive and energetic atmosphere. 🎯Requirements: • +1 year of experience in a similar position within Customer Service in an international environment., • Excellent level of Swedish (C1)., • Professional level of English (B2-C1)., • Excellent communication and interpersonal skills., • Team spirit and a proactive attitude., • Hands-on experience with CRM tool/tools. 💡 Why Join Us: • Modern, well-equipped offices with high-end technology., • Special benefits and discounts on company services and products., • Comprehensive training programs for professional growth and leadership development., • Dedicated support team to assist with administrative and operational tasks., • Dynamic, fast-paced environment offering impressive career development opportunities. We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. Join us today and make a difference, one smile at a time!

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels - Log and manage all interactions within our systems, meeting SLA and quality standards - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels - Log and manage all interactions within our systems, meeting SLA and quality standards - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Polish and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

About Induct: Founded in 2007, Induct () is a Norwegian company that is traded in the Oslo Stock Exchange (INDCT). Induct provides a comprehensive digital platform designed to support collaboration and funding initiatives across organizations and the healthcare sector. The platform includes a range of specialized tools grouped into three main categories: Collaboration Tools: • Care pathway, a clinical tool used for assessing, triaging, and directing the public to urgent and emergency care services., • Innovation Management, a tool to promote open innovation within a network of partners., • meet.induct.net, an unlimited and free full featured video meeting., • , an unlimited and free full featured chat platform. Financing Tools: • Tilskuddsportalen.no, a grant portal for Norwegian municipalities and for volunteers in teams and organizations., • Hittabidrag.se, a grant portal for Swedish municipalities and for volunteers in teams and organizations., • Leita.ai, a search engine to find research articles and literature using advanced technology. Position Overview: As a Full Stack Developer, you will be required to collaborate with the design, development, and maintenance of some of the Induct products and it is expected that in short you will take full development responsibilities of one of the tools. Your responsibilities will not be limited to: • Develop and maintain high-quality web applications from concept to deployment., • Write clean, efficient, and maintainable code while adhering to best practices using AI tools like Claude Code or Windsurf., • Optimize applications for maximum speed and scalability., • Troubleshoot and debug complex technical issues across the full stack., • Work within the Microsoft Azure ecosystem. What you'll need to succeed • Experience or willingness to get the most from AI tools to switch from regular development to spec driven development., • Experience in backend development in C# for SAAS systems. Knowledge of PHP and Phyton is a plus., • Experience with front-end development with Angular, Typescript and knowledge in HTML5, CSS3, and JavaScript., • Hands on experience working with database technologies, including SQL and NoSQL databases., • Excellent problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced, collaborative environment., • Be used to work with Agile methodologies., • Teamwork, proactive and willingness to learn., • Be fluent in English. What you'll get in return • We offer competitive salaries., • Enjoy the flexibility to work from home and in our sunny office space very close to Plaça Catalunya with 360 degree views of Barcelona., • We prioritize work-life balance and offer flexible schedules with 23 days of paid holidays per year., • Flexible salary benefits, • Unlimited coffee and drinks What you need to do now: If you’re interested in applying for this position, please email your updated CV to

About Impress: Join Europe’s #1 orthodontic chain and a leader in Health-Tech innovation. With over 140 clinics across 10 countries, we are combining medical expertise with top-tier technology to revolutionize the invisible aligner market. The Role: We are seeking an Operations Intern person to become the backbone of our data management. In this role, you will maintain the integrity of our tracking tools and drive efficiency across our international markets. Key learning areas for the role: • Provide excellent customer experience to each of our patients. Form a good relationship with our customers and keep them excited about their journey to a perfect smile., • Provide customer support via calls (video and audio), emails, sms or WhatsApp and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product, and guide customers through the process & timelines, as well as explain requirements and help them complete documentation where necessary., • Recognize and proactively report trends and potential weaknesses and help improve our products & processes., • Work with your teammates to create a positive, high-energy atmosphere. Who You Are: • Data-Driven: You have knowlenge on how working with spreadsheets (Excel/Google Sheets) and handling large datasets., • Structured: You are organized, detail-oriented, and love bringing order to complex situations., • Communicator: You have at least a professional level in English and Spanish (written and spoken). Any other language (Italian, German etc...) will be considered a plus, • Bonus Points: Experience with Airtable, Power Query, or Looker Studio. Why Join Us: • 30-hour weekly schedule internship, • Internship monthly reimbursement: €600, • Modern, well-equipped offices with high-end technology., • Special benefits and discounts on company services and products., • Free Gym inside our offices., • Comprehensive training programs for professional growth., • Dedicated support team to assist with administrative and operational tasks., • Dynamic, fast-paced environment offering impressive career development opportunities. We're offering an internship contract for this position. Any other contract interest will be rejected. At Impress, we foster a culture of inclusion and diversity. We celebrate the individual strengths, perspectives, and experiences of our employees and encourage all candidates to apply, regardless of race, color, religion, gender identity, sexual orientation, disability, or any other factor.🌈💪

Customer Service Executive Sector: Juguetes y piezas de colección Ubicación: España, Barcelona Tipo de contrato: Full time, permanente Sobre POP MART POP MART (09992.HK) es una de las principales compañías globales en la industria de la cultura pop y el entretenimiento. Centrada en la propiedad intelectual (IP), POP MART ha construido una plataforma integral para la incubación creativa y la operación de IP, empoderando a creadores de todo el mundo y ofreciendo a los consumidores productos emocionantes, servicios y experiencias inmersivas. POP MART identifica y apoya a artistas y diseñadores emergentes a nivel internacional, creando IPs de personajes populares a través de un sólido sistema de desarrollo y gestión. Nuestro portafolio incluye personajes icónicos como MOLLY, SKULLPANDA, DIMOO, THE MONSTERS e Hirono. POP MART opera más de 500 tiendas físicas y más de 2.300 Robo Shops en más de treinta países y regiones, y mediante múltiples plataformas de comercio electrónico transfronterizo llega a audiencias en más de noventa países y regiones, llevando alegría a jóvenes consumidores en todo el mundo. POP MART ha desarrollado un ecosistema integral de comercialización de IP que abarca múltiples industrias, fortaleciendo los vínculos emocionales entre fans y personajes, a la vez que explora nuevas oportunidades de creación de valor. Nuestras iniciativas incluyen el primer parque temático inmersivo del mundo en la industria de los art toys, la expansión de sus IPs en los mercados globales mediante licencias y co-branding con marcas líderes, y la organización de exposiciones de art toys y ferias temáticas de IP a nivel internacional. En Europa, POP MART ha establecido una fuerte presencia en mercados clave como Reino Unido, Francia, Italia, Alemania, Países Bajos y España, y está expandiéndose hacia nuevos mercados de alto potencial. Esta expansión acerca POP MART a los fans europeos y ofrece nuevas formas de conectar con nuestros personajes e historias. Para más información, visita y nuestra página de LinkedIn Careers. Qué esperar POP MART es una empresa dinámica, con un equipo joven y multicultural, donde podrás: • Contribuir al crecimiento del negocio europeo que combina retail, arte y narración creativa, • Trabajar con equipos apasionados en diferentes países, unidos por el amor a los juguetes de diseño y experiencias de cliente únicas, • Desarrollar tus habilidades a través de proyectos prácticos, aprendizaje colaborativo y oportunidades para explorar nuevas ideas Beneficios POP MART ofrece a sus empleados: • Regalos mensuales con los últimos diseños de POP MART, • Un sistema estructurado de bonus vinculado al rendimiento de la empresa, • Acceso a un programa confidencial de asistencia al empleado (EAP) para apoyo psicológico y de bienestar, • Eventos de equipo regulares para compartir ideas y celebrar logros El Rol y el Candidato El/la Customer Service Executive (CSE) desempeñará un papel clave apoyando a los clientes minoristas y de comercio electrónico de POP MART en Europa. El rol abarca la gestión de reclamaciones en tienda, el servicio postventa, el seguimiento de productos defectuosos y el soporte al servicio online. En estrecha colaboración con la sede central, el/la CSE garantizará que los comentarios de los clientes sean recogidos, escalados y resueltos, contribuyendo tanto a la satisfacción del cliente como a la mejora operativa. El/la candidato/a ideal tendrá una fuerte orientación al servicio, excelentes habilidades de comunicación y resiliencia en la gestión de reclamaciones en entornos minoristas y online de ritmo acelerado. Responsabilidades • Soporte a tiendas locales: Gestionar reclamaciones en tienda (disputas en las colas, actividades de revendedores, problemas de actitud en el servicio), asegurando una resolución rápida y justa., • Comunicación con clientes: Interactuar con clientes mediante los canales adecuados (presencial, teléfono o chat) para aclarar inquietudes, identificar causas raíz y garantizar un proceso de resolución completo., • Postventa en tienda: Gestionar reembolsos y cambios por problemas de calidad, coordinándose con la sede central para cerrar los casos de manera eficiente y puntual., • Gestión de productos defectuosos: Registrar y categorizar reclamaciones, documentar las causas, hacer seguimiento de volúmenes según nivel de defecto y decidir la gestión correspondiente (devolución a almacén, uso para exposición o destrucción)., • Feedback y mejora: Recoger problemas recurrentes de clientes, elaborar informes estructurados y colaborar con la sede central para optimizar productos y servicios. Requisitos • Mínimo 1 año de experiencia en atención al cliente o en un rol de servicio similar (ej. retail, hostelería). Se valora experiencia previa en gestión de reclamaciones y relaciones con clientes., • Nativo o competencia profesional (nivel B2 o superior) del castellano, con inglés requerido como segundo idioma de trabajo., • Capacidad para identificar rápidamente las necesidades del cliente, analizar problemas y proponer soluciones prácticas y rápidas., • Fuerte orientación al cliente, con capacidad de gestionar emociones y mantener la profesionalidad en situaciones difíciles., • Comunicación clara, estructurada y segura, con flexibilidad para gestionar imprevistos en entornos dinámicos., • Familiaridad con sistemas CRM y herramientas de atención al cliente; velocidad mínima de tecleo: 50 palabras por minuto Deseable (pero no esencial) • Experiencia en la industria del juguete o en retail de cultura pop, • Conocimiento del panorama retail local y europeo, • Comprensión de las tendencias en el mercado de art toys y coleccionables, • Competencia en mandarín (se considerará una ventaja para la comunicación con la sede central) Si deseas formar parte del camino de POP MART y crees que tienes las habilidades y la pasión para contribuir, haz clic en Solicitar y envíanos tu CV.

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels - Log and manage all interactions within our systems, meeting SLA and quality standards - Collaborate with Team Leaders, support teammates, and attend regular meetings - Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills - Experience in customer service, ideally within a Contact Centre environment - Able to navigate decisions with both customer needs and brand guidelines in mind - Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week permanent contract - Rotative shifts between Monday - Saturday 9:00 to 18:00 - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Customer Service Executive Sector: Juguetes y piezas de colección Ubicación: España, Barcelona Tipo de contrato: Full time, permanente HK ) es una de las principales compañías globales en la industria de la cultura pop y el entretenimiento. Centrada en la propiedad intelectual (IP), POP MART ha construido una plataforma integral para la incubación creativa y la operación de IP, empoderando a creadores de todo el mundo y ofreciendo a los consumidores productos emocionantes, servicios y experiencias inmersivas. POP MART identifica y apoya a artistas y diseñadores emergentes a nivel internacional, creando IPs de personajes populares a través de un sólido sistema de desarrollo y gestión. POP MART opera más de 500 tiendas físicas y más de 2.300 Robo Shops en más de treinta países y regiones, y mediante múltiples plataformas de comercio electrónico transfronterizo llega a audiencias en más de noventa países y regiones, llevando alegría a jóvenes consumidores en todo el mundo. Nuestras iniciativas incluyen el primer parque temático inmersivo del mundo en la industria de los art toys, la expansión de sus IPs en los mercados globales mediante licencias y co-branding con marcas líderes, y la organización de exposiciones de art toys y ferias temáticas de IP a nivel internacional. En Europa, POP MART ha establecido una fuerte presencia en mercados clave como Reino Unido, Francia, Italia, Alemania, Países Bajos y España, y está expandiéndose hacia nuevos mercados de alto potencial. POP MART es una empresa dinámica, con un equipo joven y multicultural, donde podrás: Contribuir al crecimiento del negocio europeo que combina retail, arte y narración creativa Trabajar con equipos apasionados en diferentes países, unidos por el amor a los juguetes de diseño y experiencias de cliente únicas Desarrollar tus habilidades a través de proyectos prácticos, aprendizaje colaborativo y oportunidades para explorar nuevas ideas Un sistema estructurado de bonus vinculado al rendimiento de la empresa Acceso a un programa confidencial de asistencia al empleado (EAP) para apoyo psicológico y de bienestar Eventos de equipo regulares para compartir ideas y celebrar logros El/la Customer Service Executive (CSE) desempeñará un papel clave apoyando a los clientes minoristas y de comercio electrónico de POP MART en Europa. El rol abarca la gestión de reclamaciones en tienda, el servicio postventa, el seguimiento de productos defectuosos y el soporte al servicio online. En estrecha colaboración con la sede central, el/la CSE garantizará que los comentarios de los clientes sean recogidos, escalados y resueltos, contribuyendo tanto a la satisfacción del cliente como a la mejora operativa. El/la candidato/a ideal tendrá una fuerte orientación al servicio, excelentes habilidades de comunicación y resiliencia en la gestión de reclamaciones en entornos minoristas y online de ritmo acelerado. Soporte a tiendas locales: Gestionar reclamaciones en tienda (disputas en las colas, actividades de revendedores, problemas de actitud en el servicio), asegurando una resolución rápida y justa. Comunicación con clientes: Interactuar con clientes mediante los canales adecuados (presencial, teléfono o chat) para aclarar inquietudes, identificar causas raíz y garantizar un proceso de resolución completo. Postventa en tienda: Gestionar reembolsos y cambios por problemas de calidad, coordinándose con la sede central para cerrar los casos de manera eficiente y puntual. Gestión de productos defectuosos: Registrar y categorizar reclamaciones, documentar las causas, hacer seguimiento de volúmenes según nivel de defecto y decidir la gestión correspondiente (devolución a almacén, uso para exposición o destrucción). Feedback y mejora: Recoger problemas recurrentes de clientes, elaborar informes estructurados y colaborar con la sede central para optimizar productos y servicios. Mínimo 1 año de experiencia en atención al cliente o en un rol de servicio similar (ej. retail, hostelería). Se valora experiencia previa en gestión de reclamaciones y relaciones con clientes. Nativo o competencia profesional (nivel B2 o superior) del castellano, con inglés requerido como segundo idioma de trabajo. Capacidad para identificar rápidamente las necesidades del cliente, analizar problemas y proponer soluciones prácticas y rápidas. Fuerte orientación al cliente, con capacidad de gestionar emociones y mantener la profesionalidad en situaciones difíciles. Familiaridad con sistemas CRM y herramientas de atención al cliente; velocidad mínima de tecleo: 50 palabras por minuto Experiencia en la industria del juguete o en retail de cultura pop Conocimiento del panorama retail local y europeo Comprensión de las tendencias en el mercado de art toys y coleccionables Competencia en mandarín (se considerará una ventaja para la comunicación con la sede central)

At SARIA Food & Pharma, our activities are characterized by connected value chains, decades of shared market expertise and a unifying spirit of innovation to continuously develop our people and our products. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. Van Hessen, Devro and Bioiberica use animal raw materials to create their wide range of products, which are ubiquitous and universal, but anything but ordinary. With a complementary portfolio of casings for the sausage industry that includes natural and collagen-based casings, Devro and Van Hessen are leading product experts in their industry. The global life science company Bioiberica produces active ingredients for humans, animals and plants, from starting material it receives from Van Hessen. We create the added layer of value with our products and services, improve the well-being of all by taking life science further and combine our attention to detail with the extraordinary, because it all matters. About the role Are you someone who loves solving problems, helping people, and keeping technology running smoothly? We’re looking for a proactive and customer‑focused IT Service Specialist to join our team and provide first‑line support to colleagues across the business. If you thrive in a fast‑paced, people‑first environment and enjoy resolving technical challenges, this could be the perfect opportunity for you. Responsibilities • Respond to IT support requests via the service portal, email, phone, or chat, • Diagnose and resolve known technical issues, following structured troubleshooting for new ones, • Escalate more complex issues to Line 2 or specialist teams with clear, accurate detail, • Monitor your assigned tickets, ensuring timely updates and resolutions, • Maintain accurate incident and request records, • Contribute to the IT knowledge base by documenting fixes, workarounds, and common issues, • Communicate clearly with users to deliver excellent customer service and manage expectations, • Support onboarding and offboarding processes (equipment setup, account creation, permissions management), • Collaborate with other IT teams on wider projects and service improvements, • Work with IT Business Partners to help enhance service quality and improve NPS About you • Previous experience in an entry level technical support or service desk role, • Basic knowledge of computer hardware, software, and networking, • Strong communication skills, both written and verbal, • Solid troubleshooting ability for basic to medium‑complexity issues, • Certifications such as Microsoft 365 Administration or Cisco CCNA are a strong plus, • Professional/fluent level English and Spanish are essential Desirable • ITIL v4 Foundation qualification, • Experience working in the Food Manufacturing or similar sector To apply - Please submit your CV in English to allow the Talent Acquisition team to consider your application. Please note this is a Direct Search led by SARIA Food and Pharma. Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs. Equality and diversity at SARIA Food and Pharma / Saria group of companies We value diversity and are committed to an inclusive working environment in which all employees are respected and supported regardless of gender, age, ethnic origin, religion, sexual orientation, disability, or social background. We expressly welcome applications from people with a wide range of perspectives and experiences. xcskxlj Our goal is to ensure equal opportunities and actively combat discrimination – both in the application process and in everyday working life.

¿Te imaginas trabajar solo 6 horas al día… y que cada conversación con un cliente realmente importe? ¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos. Estamos buscando 2 Inbound Support Agents (Customer Service) para un equipo donde resolver bien y rápido marca la diferencia. Porque para nosotros una incidencia no es un ticket. Es alguien esperando algo importante para su hogar. Si te gusta ayudar, escribir bien y tener autonomía para resolver problemas, este proyecto puede ser para ti. Modalidad: Híbrido Jornada: 30h semanales (6h al día) Turnos rotativos con un día de fin de semana Salario: 13.5K – 15K según experiencia Turnos disponibles Turno mañana Franja 07:00 – 15:00 Horario ideal: 07:00 – 12:30 Turno tarde Franja 12:00 – 20:00 Horario ideal: 12:30 – 18:00 Este puesto es para ti si: • Te gustan las jornadas intensivas, • Quieres compatibilizar trabajo con estudios u otros proyectos, • Disfrutas resolviendo problemas con agilidad y criterio, • Puedes gestionar varios chats a la vez sin perder calidad Qué harás • Resolver dudas sobre pedidos, stock o productos, • Gestionar incidencias de principio a fin, • Asesorar al cliente como si compraras para tu propia casa, • Cuidar cada respuesta con claridad y excelente ortografía Qué valoraremos • 1–2 años en Customer Service digital (email / chat), • Experiencia en e-commerce o logística, • Mecanografía rápida (+60 ppm), • Experiencia con Zendesk, Salesforce o herramientas similares El proceso incluye una pequeña prueba de redacción y mecanografía. Buscamos personas que escriban rápido, bien y con criterio. xcskxlj Si te imaginas en este rol, nos encantará conocerte.

En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. ¡Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimiento! Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés. ¿Cuáles serán tus funciones? • Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos., • Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo., • Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación., • Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba., • Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ¿Qué buscamos? • Facilidad para aprender nuevas herramientas y software., • No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. ¿Qué ofrecemos? • Beca remunerada 800€/mes, • Jornada de 9h a 18.30h de Lunes a Jueves. xcskxlj Viernes de 9 a 15h., • Teletrabajo 100%., • Jornada intensiva en Julio y Agosto (8h a 15h), • Formación continua

Senior Platform Engineer Join Dempo ¿Es este el puesto que está buscando? Si es así, siga leyendo para obtener más detalles y no olvide enviar su solicitud hoy mismo. Transform infrastructure with us! We are looking for a Senior Platform Engineer to help design and scale the internal infrastructure platform that powers our engineering teams. In this role, you will operate at the architecture level, defining the foundations that allow multiple teams to build, deploy, and scale services efficiently and reliably.You will focus on platform architecture, Kubernetes environments, infrastructure standardization, and developer experience. This is a high-impact role responsible for enabling engineering teams to move faster while maintaining scalability, reliability, and cost efficiency. Responsibilities • Platform Architecture & Scalability, • Design and evolve the internal developer platform used by multiple engineering teams, • Architect and maintain scalable Kubernetes clusters and environments, • Define platform architecture patterns for microservices and cloud-native workloads, • Infrastructure Standardization, • Build and maintain Infrastructure as Code (IaC) modules and reusable infrastructure components, • Standardize infrastructure provisioning across teams, • Establish best practices for infrastructure lifecycle management, • CI/CD & Developer Experience, • Improve and scale CI/CD frameworks and pipelines, • Reduce friction in the development lifecycle, • Drive improvements in developer experience (DX) and platform usability, • Cost & Efficiency, • Define and implement cloud cost optimization strategies, • Improve resource utilization and infrastructure efficiency, • Monitor infrastructure performance and scalability, • Leadership & Collaboration, • Mentor and support cloud and infrastructure engineers, • Collaborate with engineering teams to understand platform needs, • Promote platform best practices across the organization Requirements • 5+ years of experience in cloud infrastructure, platform engineering, or SRE, • Strong experience designing cloud-native architectures, • Deep expertise with Kubernetes and container orchestration, • Hands-on experience with Infrastructure as Code (Terraform, Pulumi, or similar), • Strong experience with CI/CD systems and automation, • Experience operating infrastructure at multi-team scale, • Strong system design and architecture skills, • Excellent communication and mentoring abilities Nice to Have (experience with) • Experience building internal developer platforms, • Knowledge of GitOps workflows, • Experience with multi-cluster Kubernetes environments, • Background in platform reliability or SRE practices, • Experience with cost optimization in large cloud environments What We Offer at Dempo • Permanent contract, • Flexible working hours (core hours 09:30 – 13:30), • Remote-first culture, with the option to work from our Granada office (Forum area), • 30 working days xcskxlj of vacation, • Private health insurance, • Work equipment provided (You choose between Macbook or Lenovo) · Learning time within working hours · Certifications and specialised training funds • Referral programme, • Opportunity-based bonuses, • Stable, long-term projects, • Clear professional growth opportunities Selection Process • With pleasure, we receive your CV and we give you a call, • Now it’s when we put faces to names, we’d love to get to chat with you!, • Let’s deepen a bit more with a technical interview, a chance to meet your People Partner, • We get back to you with offer and feed Salary Range • €20,000 – €30,000 → Junior, • €30,000 – €40,000 → Standard, • €40,000 – €50,000 → Senior, • €50,000+ → Principal Dempo is where technology, teamwork, and your professional growth come together.

En Volkswagen Group Retail S.L.U. nos dedicamos a gestionar la Red de Concesionarios Oficiales de las marcas Volkswagen, Audi, Seat, Cupra, Skoda, Porsche y Volkswagen Vehículos Comerciales más importantes de España. Somos parte de Porsche Holding , el mayor distribuidor de automóviles de Europa, con más de 33,000 empleados y con presencia en más de 30 países, entre esos España. En VGRS creemos en lo que hacemos, creemos que los 1.600 empleados que formamos parte del Grupo somos los que damos forma al éxito de nuestra organización, y por ello, nos superamos día a día y aspiramos a ser los pioneros en el futuro de la movilidad. Apostamos por la promoción interna, es por eso que tenemos como objetivo que el 90% de nuestras vacantes se cubran a través de nuestro talento interno. Cómo será tu día a día como Gestor de Leads? Impulsar campañas especiales del depto. de ventas y de la marca. Realizar presupuestos en función de la política de precios marcada por la concesión, si es viable la venta online Asignar lead al equipo comercial de exposición y hacer seguimiento de los leads asignado vía telf., email, chat. Manejar todos los portales y canales que usa la concesión para la concesión para anunciar sus productos y servicios a través de internet. Identificar los tipos de clientes y sus posibles necesidades a través del web. Recepcionar Leads de clientes vía telemática y asesoramiento vía online. Actualizar ofertas en los diversos portales y manejo de todos los portales establecidos, corporativos y móviles que la concesión utiliza para anunciar sus productos por internet. Identificar tipo de cliente y necesidad posible que han entrado a través del canal digital. Registrar potenciales clientes que muestran interés por un servicio o en la adquisición de un vehículo por el canal digital. Realizar presupuestos en función de la política de precios marcada por la concesión y si es viable realizar la venta online. ¿Horario de Lunes a Viernes de 9:00 a 18:00h (100% presencial) Proyección profesional en multinacional consolidada en el sector Descuentos especiales de empleados VGRS Ubicación: Zona Franca – Barcelona

Senior Frontend Engineer Join Dempo Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación. Transform Frontend development with us! At Dempo, we are a growing software development company where innovation, collaboration, and continuous professional growth are part of everyday life. We’re looking for passionate technologists who enjoy solving complex challenges, working in collaborative environments, and continuously improving their craft. If you thrive in modern frontend development and want to grow with a dynamic team, we’d love to meet you. As we continue expanding our team, we are currently looking for a Frontend engineer with the following profile: Responsibilities • Build responsive, high-performance web applications, • Collaborate across design, backend, and product teams, • Write clean, scalable, and maintainable code, • Design systems and make key technical decisions, • Mentor developers and support code quality, • Optimise performance and anticipate edge cases Requirements • Minimum 5 years of experience developing., • Strong experience with modern Typescript., • Experience with React and testing with Jest, Karma, Cypress., • Solid knowledge of HTML, Javascript, CSS preprocessors , and responsive design., • Understanding of REST APIs and integration with back-end services., • Experience with Git and CI/CD pipelines, • Passion for clean code and continuous learning., • Strong problem-solving, communication, and teamwork skills, • Advanced Spanish and intermediate English, • Experience working in Agile environments with an open and collaborative mindset Nice to Have (experience with) • Angular and Jasmin., • Knowledge of performance optimisation techniques (lazy loading, code splitting, caching strategies)., • Experience with different cloud environments (Azure, AWS or GCP)., • Exposure to micro-frontend architectures., • Mentoring junior developers. xcskxlj What We Offer at Dempo • Permanent contract, • Flexible working hours (core hours 09:30 – 13:30), • Remote-first culture, with the option to work from our Granada office (Forum area), • 30 working days of vacation, • Private health insurance, • Work equipment provided (You choose between Macbook or Lenovo) · Learning time within working hours · Certifications and specialised training funds • Referral programme, • Opportunity-based bonuses, • Stable, long-term projects, • Clear professional growth opportunities Selection Process • With pleasure, we receive your CV and we give you a call, • Now it’s when we put faces to names, we’d love to get to chat with you!, • Let’s deepen a bit more with a technical interview, a chance to meet your People Partner, • We get back to you with offer and feed Salary Range • €20,000 – €30,000 → Junior, • €30,000 – €40,000 → Standard, • €40,000 – €50,000 → Senior, • €50,000+ → Principal Dempo is where technology, teamwork, and your professional growth come together.

Overview We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional; it is highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. You will have strong GDS experience though we are able to provide full cross-platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travel Acting as a trusted advisor, not just a booking agent Managing highly complex, often last-minute travel changes with calm professionalism Consistently achieving strong CSAT while meeting productivity and efficiency expectations Demonstrating excellent ownership, judgement, and accountability in every interaction What You’ll Do End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests GDS experience (Amadeus, Sabre, Galileo or similar) Providing expert recommendations aligned to traveller preferences, company policy, and duty of care Handling urgent and high-impact travel disruptions with speed, empathy, and precision Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture What We’re Looking For Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT Exceptional communication skills with a polished, confident, and discreet style Ability to remain calm, decisive, and solutions-focused in high-pressure situations Strong organisational skills and attention to detail Experience supporting senior stakeholders, C-suite, or high-net-worth individuals Exposure to out-of-hours, follow-the-sun, or on-call travel support mode Personal Attributes Naturally service-oriented with a strong hospitality mindset High emotional intelligence and sound judgment Comfortable working autonomously and taking full ownership Resilient, adaptable, and confident handling ambiguity Commercially aware and performance-driven without compromising service quality What We Offer Competitive compensation and equity ownership in the company Rest and recharge with vacation days plus public holidays Private healthcare or gym allowance Life insurance for financial protection of your loved ones Regular perk events, including a spectacular annual party Wellbeing support with access to therapy and coaching sessions Flexible compensation plan to help your finances go further 17 weeks’ paid parental leave during your child’s first year 16 paid hours per year for volunteering Up to 20 Work from Anywhere days per year Language development opportunities in real-life English, Spanish and Catalan Four-week fully paid sabbatical after 5 years Relocation assistance to move to one of our hubs #J-18808-Ljbffr

WE CREATE MORE SALES is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing. Become part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for an Inbound Specialist (m/f/d) for the Dutch Market . Your profile Previous experience in B2B inbound support or inside sales Confident handling of customer communication via chat, email, and phone Strong interest in software solutions and digital tools Customer-focused, with a proactive and solution-oriented mindset Well-organized, reliable, and comfortable working in a fast-paced environment Excellent verbal and written communications skills in Dutch (Level C2) and English (Level C1) What your future business day could look like You’ll be the first point of contact for Dutch-speaking and international B2B customers, handling their inquiries via live chat, email, and phone With a solution-oriented mindset , You’ll support customers on technical and product-related questions Every interaction matters – You’ll ensure all details are accurately documented and customer data in the CRM stays current Working hand in hand with sales, product, and technical team s, You’ll help create a smooth and positive customer experience By staying on top of the latest product updates , You’ll make sure customers always receive the best possible support What you can look forward to Opportunities for personal and professional growth Prime location, with a park and the ocean just moments away A creative, dynamic work environment that fosters innovation Charming restaurants nearby, perfect for relaxing breaks An inclusive, friendly team that makes you feel welcome How to apply? Our recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required. Equal opportunities for all: We welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background. If you have further questions regarding this role, feel free to contact our Recruiting-Team via ALEX & GROSS GmbH Carrer de Josep Pla 2 Building 3, 1 – B 08019 Barcelona Spain

TU ROL Nuestro equipo de FVL (Finished Vehicle Logistics) en Tarragona cuenta con una excelente oportunidad para un perfil proactivo y orientado al cliente como Administrativo/a Logístico. ¿Todo listo para enviar su solicitud? Por favor, lea la descripción al menos una vez antes de hacer clic en "Solicitar". En este rol crucial, serás la primera línea de contacto para nuestros clientes, asegurando una experiencia excepcional desde la consulta inicial hasta la postventa. Tu misión será fundamental para contribuir a la mejora continua de los procesos del departamento POA (Piloto Operacional de Aplicativos), garantizando la eficiencia en la gestión de la información y la resolución de incidencias. ¿QUÉ HARÁS? • Atención al Cliente: Gestionarás y resolverás consultas de clientes a través de diversos canales (teléfono, correo electrónico, chat en vivo) de manera profesional., • Gestión de Datos EDI: Monitorizarás la información recibida y emitida vía EDI, analizando los flujos de información y resolviendo incidencias logísticas relacionadas., • Asesoramiento de Producto: Proporcionarás información detallada sobre vehículos nuevos, características, opciones de financiación y procesos de servicios postventa., • Registro y CRM: Documentarás todas las interacciones en el sistema CRM (Salesforce, SAP o similares), asegurando que la información esté siempre precisa y actualizada., • Control Logístico: Te encargarás de la gestión operativa, incluyendo el control de entradas, salidas y niveles de stock., • Mejora Continua: Propondrás soluciones y mejores prácticas para optimizar los procesos de los departamentos de Customer Care y POA. ¿QUÉ BUSCAMOS? • Formación: Grado Medio, Superior, FP o titulación universitaria equivalente., • Experiencia: Entre 2 y 3 años de experiencia previa demostrable en un rol de POA o posiciones administrativas logísticas similares., • Idiomas: Nivel de inglés B2/C1, con capacidad para participar en reuniones y formaciones internacionales en dicho idioma., • Conocimientos Técnicos: Dominio avanzado de herramientas de ofimática (Excel con manejo de macros) y experiencia en el uso de herramientas de Contact Center para gestión omnicanal., • Competencias Clave: Buscamos a alguien con una comunicación excepcional, asertividad y una fuerte orientación al cliente y empatía., • Habilidades Personales: Capacidad analítica para la resolución de problemas técnicos y una excelente gestión del tiempo para priorizar tareas críticas., • Imprescindible poseer vehículo propio, necesario para acceder al centro de trabajo. ¿QUÉ PODEMOS OFRECER? • Entorno de Trabajo: Te ofrecemos la oportunidad de formar parte de una empresa líder en la distribución de vehículos, dentro de un ambiente dinámico y colaborativo., • Desarrollo Profesional: Apostamos por tu crecimiento personal y profesional, brindándote estabilidad y desafíos constantes., • Cultura: Contamos con una cultura genuina de reconocimiento y recompensa, donde queremos que seas parte activa de nuestro viaje logístico., • Compromiso: En CEVA Iberia nos comprometemos con la diversidad y la inclusión, buscando atraer al mejor talento de manera equitativa., • Posición temporal por interinidad. ACERCA DEL MAÑANA Valoramos tu crecimiento profesional y personal. Por eso, compartimos numerosas oportunidades de carrera para que puedas prosperar dentro de CEVA. xqbhyrx Únete a CEVA para una carrera desafiante.

Act as a Customer Service Representative in Barcelona, handling customer inquiries via phone, email, and chat for a global technology leader in the automotive industry. Requires Dutch and English fluency.

✨ ¡En Altare Servicios Profesionales seguimos creciendo! ✨ ¿Quiénes somos? Altare Servicios Profesionales , de capital 100 % español, es una empresa joven, dinámica y en constante expansión que nace con la vocación de convertirse en el socio tecnológico de referencia para sus clientes. Ofrecemos servicios de consultoría, integración y outsourcing tecnológico , colaborando con grandes organizaciones en proyectos innovadores y de alto impacto. Somos una compañía en continuo crecimiento donde el verdadero valor está en las personas que forman parte del equipo. Apostamos por el talento, la innovación y el desarrollo profesional, trabajando con tecnologías punteras dentro del ecosistema Microsoft Dynamics 365 . ¿Qué estamos buscando? Actualmente estamos ampliando nuestro equipo y buscamos incorporar un/a Especialista Microsoft Dynamics 365 – Customer Service Workspace para colaborar con uno de nuestros clientes del sector bancario en un proyecto tecnológico estable. La persona seleccionada participará en la configuración, evolución y optimización de soluciones CRM basadas en Dynamics 365 , contribuyendo a mejorar los procesos de atención al cliente mediante el uso de Customer Service Workspace y herramientas de la plataforma. ✅ Requisitos • Experiencia demostrable de al menos 3 años trabajando con Microsoft Dynamics 365 Customer Service ., • Conocimiento de Copilot Service Workspace ., • Experiencia en la implementación y configuración de Channel Integration Framework ., • Conocimiento práctico de Microsoft APM SDK ., • Experiencia en JavaScript / TypeScript para personalización y desarrollo dentro de Dynamics., • Experiencia trabajando bajo metodologías Agile (Scrum / Kanban) ., • Nivel de inglés C1 (la entrevista se realizará en inglés)., • CV en inglés . ⭐ Valorable • Experiencia en integraciones dentro del ecosistema Dynamics 365 / Power Platform ., • Experiencia trabajando en entornos bancarios o financieros ., • Conocimientos en integración de canales de atención al cliente (contact center, chat, omnicanalidad)., • Experiencia en proyectos de implantación o evolución de CRM .

WE CREATE MORE SALES is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing. Become part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for an Inbound Specialist (m/f/d) for the Dutch Market . Your profile Previous experience in B2B inbound support or inside sales Confident handling of customer communication via chat, email, and phone Strong interest in software solutions and digital tools Customer-focused, with a proactive and solution-oriented mindset Well-organized, reliable, and comfortable working in a fast-paced environment Excellent verbal and written communications skills in Dutch (Level C2) and English (Level C1) What your future business day could look like You’ll be the first point of contact for Dutch-speaking and international B2B customers, handling their inquiries via live chat, email, and phone With a solution-oriented mindset , You’ll support customers on technical and product-related questions Every interaction matters – You’ll ensure all details are accurately documented and customer data in the CRM stays current Working hand in hand with sales, product, and technical team s, You’ll help create a smooth and positive customer experience By staying on top of the latest product updates , You’ll make sure customers always receive the best possible support What you can look forward to Opportunities for personal and professional growth Prime location, with a park and the ocean just moments away A creative, dynamic work environment that fosters innovation Charming restaurants nearby, perfect for relaxing breaks An inclusive, friendly team that makes you feel welcome How to apply? Our recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required. Equal opportunities for all: We welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background. If you have further questions regarding this role, feel free to contact our Recruiting-Team via ALEX & GROSS GmbH Carrer de Josep Pla 2 Building 3, 1 – B 08019 Barcelona Spain

About Us HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide. We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena. HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. Job Summary This Job Requisition is part of the initiative of Customer service queries automation across channels (Artificial Inteligence applied to Customer Service - AI case automation). This initiative will focus on the implementation of AI-based solutions to improve customer experience and automate the main customer service queries, across all channels (Email, Phone, Chat and Helpdesk). Operating the new platform will require supervision, performance management, accuracy monitoring, AI model training, constant optimization, continuous improvements and implementation of subsequent use cases. Job Responsibilities Manage the AI implementation projects; design, develop and implement innovative conversational AI solutions and automations in email, phone and chat contacts, ensuring a seamless and enhanced user experience across various channels, regions, languages and brands. Main KPIs: • Successful implementation of conversational AI solutions in operations, increasing the servicing of requests using automated solutions and processes., • Containment: Number of successful automated/bot interactions vs. escalations (transfer to agent)., • Accuracy in intent recognition and helpfulness of automated solutions., • Customer Satisfaction (CSAT)., • Continuous improvement in conversational AI and channel automation performance metrics. Main responsibilities: • Design and develop conversational AI solutions and channel automations, such as AI agents, email intent recognition & classification and action triggering & routing; translating business requirements into customer-focused conversational solutions. – 40%, • Manage the end-to-end development and implementation of conversational AI features, collaborating with different stakeholders; incl.giving support to internal teams for the operational readiness before implementation. – 20%, • Communicate issues, ensure resolution, and define continuous developments and improvements, collaborating with Technology, Product and Data teams. – 20%, • Identify opportunities and potential new use cases for additional AI applications, collaborating with different stakeholders. – 10%, • Stay updated with the latest conversational AI trends and best practices. – 10% Skills Required • Minimum of 2 years of professional experience in AI solutions development and implementation, or a related technical role., • Solid understanding of AI development fundamentals including Generative AI, LLM, Prompting, ADK Agentic., • Strong effective project management skills; Technological and AI projects will be highly considered., • Demonstrated hands-on experience building and maintaining AI solutions using Google, AWS, Microsoft, or similar platforms., • Practical experience developing AI solutions., • Proficiency in UAT testing and debugging to ensure reliability and functionality in an AI development environment., • Participation in collaborative software projects as part of a multidisciplinary team., • Experience working within Agile or iterative project management methodologies is desirable., • Experience in Travel Tech industry is desirable., • Customer Experience background is desirable., • Any coursework, freelance, or personal portfolio projects related to AI solutions development., • Knowledge of other platforms such as Salesforce, Tableau., • Conversation Design knowledge is desirable., • Effective written and verbal communication skills for collaborating with team members and stakeholders; able to clearly present information; read and interpret complex information; listen well., • Fluent English is required., • Ability to organize and manage personal workload to meet established deadlines and team expectations., • Attention to detail to implement layouts, deliver with quality, ensure business requirements are met, maintain accurate records and notes communicating what is needed in a thorough and comprehensive manner., • Driven and results oriented., • Willingness to learn and apply new AI technologies and best practices., • Basic analytical and problem-solving skills for addressing routine technical challenges., • Collaborative mindset and ability to work effectively within a team environment. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

At Ledgy, we’re on a mission to make Europe a powerhouse of entrepreneurship by building a modern, tech-driven equity management and financial reporting platform for private and public companies. In 2026, we aim to be the leading provider for European IPOs and reporting for share-based payments. We are a value-based company with a core focus on being humble, transparent, ambitious and impactful, all in order to delivery the best experience for our customers and end users. Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil. We are proud to partner with some of the world’s leading investors. New Enterprise Associates led our $22m Series B round in 2022, with Philip Chopin joining Sequoia’s Luciana Lixandru on our board. We were founded in Switzerland in 2017 and today we operate globally from offices in Zurich and London. We encourage diversity and are an international team coming from 26 different countries and speaking 25 different languages. About the Role As a Senior/Staff Software Engineer at Ledgy, you’ll design and build elegant, scalable systems that power how companies manage their equity. You’ll collaborate with fellow engineers (based mainly in Zurich and London), product managers, and designers to develop industry-leading automation and experiences — while many in our space still rely on manual processes. In the first 30 days: • Be paired with an onboarding buddy who will introduce you to the world of equity management, • Get to know our engineering team, product managers, and designers, • Understand how your team’s surface area connects to the broader Ledgy platform, • Ship independently on impactful product features and improvements, • Participate in architecture discussions around scaling workflows, data models, and integrations, • Work alongside other engineers to implement robust, reliable data flows, • Develop a deep understanding of how companies manage and automate equity, • Take ownership of key features and improvements within your team’s domain, • Help shape the technical direction and architecture of Ledgy’s equity platform, • Collaborate with Product and Design to deliver polished, user-centric experiences, • You have 7+ years of experience working as a Software Engineer, • You're excited about the impact of equity on entrepreneurship and its real-world impact for companies, • You enjoy tackling complex financial data transformations and compliance requirements, • You enjoy writing clean, maintainable TypeScript code, both in the backend and frontend, • You are excited to work with React, NodeJS, and MongoDB, • You thrive in collaborative environments and enjoy pair programming, • Recharge and re-energize with flexible working hours, 25 days of vacation, and up to 40 days of remote work from outside your home country., • We make space for your own professional development, with a generous yearly learning & development budget., • This role will receive a competitive salary + benefits + equity. All salaries are aligned with competitively benchmarked ranges based on work location and levelling., • Language: TypeScript, • Frontend: React, Tailwind CSS, tRPC, • Backend: tRPC, Node.js, MongoDB, • CV Review: we review your resume to see if we might be a good fit, • Getting to know you (30 min): meet with someone from our people team to talk about your experience and to answer questions about the role, • Live Coding (75 min): We'll present you with an equity domain problem to solve collaboratively using your preferred language and IDE, • System Design (60 min): You'll walk us through an architecture you've significantly contributed to in the past, and we'll explore different aspects based on your experience, • Culture Interview: A chance to meet one of our founders for a 30 minute chat about Ledgy’s mission and values, • Offer

Role: Trainer/Quality Analyst Account: eCommerce Location: Casablanca, Morocco Language: Spanish, French, English Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. We offer Relocation Package for candidates leaving outside Casablanca or Morocco. Position Summary As an Operations Trainer & Quality Analyst, you play a critical role in improving agent performance and customer experience by connecting training, quality assurance, and operational insights. You deliver engaging training sessions, evaluate agent interactions across multiple channels, and use quality findings to identify performance gaps and implement targeted learning interventions. You collaborate closely with Operations leaders to ensure agents are equipped with the knowledge, skills, and behaviors required to meet performance and quality standards. Training & Development • Deliver engaging and effective training sessions on products, systems, and processes for new and existing agents using the client’s established training materials., • Adapt training delivery to different learning styles to maximize knowledge retention and engagement., • Oversee the onboarding process for new agents, including training logistics such as system access and training room setup., • Monitor attendance, participation, and performance during training, recommending progression to production or termination when necessary., • Assess post-training knowledge retention and support agents during nesting by identifying and addressing skill gaps through targeted coaching., • Design or update training materials, refresher courses, and workshops based on operational needs and quality insights. Quality Assurance • Conduct regular audits of agent interactions across multiple channels including calls, emails, chat, and social media., • Evaluate agent performance against established quality metrics and operational standards., • Identify trends, compliance issues, and performance gaps, and provide actionable insights to Team Leaders and Operations managers., • Conduct calibration sessions with stakeholders to ensure consistency in the application of quality standards., • Provide focused QA support for new hires during nesting and their first 90 days in production. Performance Improvement & Operational Support • Facilitate workshops or coaching sessions for underperforming agents based on QA findings., • Use quality data and operational insights to recommend improvements in processes, training, and agent performance strategies., • Support complex customer issues or escalations when required by the account., • Stay up to date with operational processes by participating in operations calls or other required activities., • Collaborate with Operations leaders and clients to align training initiatives with performance goals. Team & Stakeholder Support • Share best practices and provide guidance to less experienced team members., • Support the creation of QA and training presentations for leadership and client meetings. xcskxlj, • Participate in client interactions when required to represent training or quality insights.

#128640; Sales Development Representative (DACH)#128205; Barcelona (Hybrid)#128176; €50–60k OTE Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante. I'm working with a fast-growing SaaS company transforming the hospitality industry across Europe . They're now hiring a German-speaking SDR to help drive expansion into the DACH market .If you enjoy opening doors, creating opportunities, and building pipeline , this could be a great next step. #127775; Why join? • Join a high-growth SaaS company scaling across Europe, • Real impact on revenue and market expansion, • Hybrid working in Barcelona, • Clear career progression into AE roles, • International team, fast-moving environment #127919; The roleYou'll be responsible for creating new opportunities across the DACH region and building pipeline for the senior sales team.You'll be: • Prospecting hospitality businesses across DACH, • Running multi-channel outbound (calls, email, LinkedIn), • Identifying and engaging decision-makers, • Qualifying prospects and booking demos for AEs, • Managing pipeline and activity in CRM, • Collaborating with sales & product teams to refine messaging, • Native-level German + fluent English, • Experience in SDR / BDR / outbound prospecting (SaaS preferred), • Comfortable with cold outreach and building pipeline, • Strong communication and resilience, • Curious, proactive and motivated to grow in SaaS #128172; If you're a German-speaking SDR looking for your next challenge , feel free to apply or message me directly for a confidential chat.

Senior FullStack Developer (Python/React) ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. With over 3.8B deskless workers across the globe, the challenges and potential are endless. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will build a product that customers love and use on a daily basis, a product that is fun to use, fast, reliable and scalable. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. Requirements: • 5+ years of experience developing scalable applications using both frontend and backend technologies., • 5+ years of experience with Python., • 3+ years of experience with React, including State Management libraries like MobX, redux., • Extensive hands-on experience with MongoDB and MySQL at an expert level., • Deep expertise in message queues, especially RabbitMQ, for building scalable, message-driven systems., • Experience both with AWS and Azure, • Ability to understand the pros and cons of different architecture decisions and choose the best option., • Experience scaling services to millions of users., • Understands the complexity of web technology, constraints, UI/UX., • Startup mindset and a proactive, ownership-driven approach, experience in product companies will be a great advantage., • Lead the design, development, and maintenance of complex Python applications., • Collaborate with product management and other stakeholders to define technical requirements and deliverables., • Write clean, efficient, and self-documented code., • Implement automation tests., • Participate in code reviews to ensure code quality and maintainability., • Monitor application performance and provide optimization recommendations., • Stay up to date with the latest technologies and industry trends. xcskxlj, • Drive the continuous technological improvement process.

Overview It’s never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that. We have an exciting opportunity for you to join our team as Payroll Consultant (Junior). Reporting to the Payroll Director, the role is based in Barcelona and offers regional coverage, allowing you to make a significant impact to our Corporates Department and its growth. Purpose of Role Manages the assigned client portfolio and responsible for performing general payroll task for a set of clients. Key Responsibilities Manages a portfolio of clients acting as main point of contact for the clients assigned, escalating when necessary. Manages, works, and controls the full payroll cycle, making the appropriate checks. Prepares and takes care of the presentation of monthly, quarterly, and annual withholding income tax (Forms 111/216/190/296/345). Responsible for the preparation and filing of social security forms (RNT /RLC/CRA). Hires & Leavers coordination. Manages, prepares and controls Companies’ payroll registration process. Works in close collaboration with other departments for any items that may have crossed impact. Follows the company quality standards and processes. Attributes/Technical Skills Ability to work in a team High capacity to learn and interested in payroll processes Organizational and planning skills Flexibility and adaptability to changes (ability to relate to different clients). Strong attention to detail Basic payroll Skills Education and Professional Qualification University education in Relaciones Laborales or similar. Good level of English. Proficiency of Spanish Language to be in contact with the Administration If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey! #J-18808-Ljbffr

Provide customer support via chat, phone, and email for Spanish-speaking customers. You will support Spanish-speaking customers while applying your knowledge of banking operations to resolve complex cases and deliver high-quality service. Support colleagues with knowledge sharing when needed.