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Power Platform Architect / Technical Lead - Omega CRM, A Merkle Company

hace 1 día

Bilbao

Omega CRM Consulting is looking for a Power Platform Architect / Technical Lead that would like to collaborate with one of the top global pharmaceutical companies. The Power Platform Architect / Technical Lead primarily focuses on hands-on Power Platform delivery for squad use cases, including solution assessment, build, integration, ALM, and coordination with IT on technical and licensing dependencies. In addition, the role may support broader enablement topics such as citizen development guidance, governance contribution, training, and platform evolution, but these are supporting expectations rather than the core purpose of the role. Responsibilities Low-Code Solution Architecture & Development • Design and build scalable low-code solutions using Power Platform (PowerApps, Power Automate, Power BI) for the use cases managed by the squad., • Create reusable components, templates, and patterns for common business needs., • Develop complex workflows and integrations that connect business processes, while contributing to use case assessment and helping determine the most suitable Power Platform approach based on business value, technical feasibility, and governance constraints., • Ensure solutions follow best practices for performance, security, and maintainability, while supporting the delivery process through testing, deployment, and handover as needed. Supporting Expectations – Citizen Developer Guidance • Empower Champions and Citizen Developers to build their own solutions safely., • Provide guidance, coaching, and technical support to non-technical builders., • Create training materials, documentation, and self-service resources., • Review and quality-assure solutions built by Citizen Developers. Supporting Expectations – Governance, Compliance & Security Contribution • Contribute to governance frameworks for low-code development in alignment with enterprise standards., • Work within defined security rules, DLP policies, and environment management practices, in coordination with IT and platform owners where applicable., • Ensure compliance with enterprise standards, regulatory requirements, data protection expectations, and relevant Responsible AI principles when solutions include AI-enabled capabilities., • Promote best practices across the organisation and provide visibility on platform usage where relevant to the role. Platform Administration & Optimisation • Support Power Platform environments, connectors, and related licensing topics in collaboration with the IT partner., • Optimise platform performance and work with the IT partner to help resolve technical issues, recognising that technical configuration and licensing decisions remain IT-owned and that this role can influence them only indirectly., • Support feature scouting by evaluating new Power Platform features and capabilities relevant to squad delivery needs., • Coordinate with IT on platform updates, integrations, technical dependencies, licensing considerations, and enterprise alignment. E. Integration & Scalability • Design integrations between Power Platform and enterprise systems (SharePoint, Dataverse, APIs)., • Ensure solutions can scale from tactical fixes to enterprise-grade applications when needed., • Bridge low-code solutions with broader ScaleOS and automation capabilities., • Identify whether a use case should be solved with Power Platform, require additional enterprise integration, or transition from low-code to pro-code development. Must-Have Competencies • Expert-level experience with Microsoft Power Platform (PowerApps, Power Automate, Power BI)., • Strong understanding of Dataverse, SharePoint, and Microsoft 365 ecosystem., • Experience designing and implementing Power Platform governance and security., • Proficiency in building complex workflows, custom connectors, and integrations., • Knowledge of Power Platform ALM (Application Lifecycle Management) and DevOps practices., • Understanding of API integrations and data connectivity patterns. Supporting Expectations / Nice to Have • Microsoft certifications (PL-100, PL-200, PL-400, PL-600)., • Experience with Copilot Studio and AI Builder., • Background in traditional software development (.NET, JavaScript)., • Experience with Power Platform Center of Excellence (CoE) toolkit., • Knowledge of other low-code platforms (Appian, OutSystems, Mendix)., • Experience in regulated environments (pharma, healthcare, life sciences), with awareness of compliance, data protection, and Responsible AI expectations. Core Enabling Skills • Ability to provide practical guidance to Citizen Developers when needed., • Strong communication skills to translate technical concepts for business users., • Patient and supportive approach when working with non-technical colleagues., • Proactive problem-solver with a service-oriented mindset., • Ability to balance governance requirements with business agility needs., • Ability to provide practical judgment during use case assessment and to advise stakeholders across the delivery process, while keeping hands-on solution development as the primary focus of the role. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

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