Offres of europe à Espagne

About the job At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You're a pro when it comes to planning and behind-the-scenes magic? You believe that your work should be a place with personality and soul, where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the heartbeat of our Rubyverse. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. As part of our Development Team, you'll be holding the fort in Spain – right where the action happens. Our team is all about growth: scouting new locations, securing exciting properties, and pushing Ruby’s unique brand forward. You’ll play a key role in shaping the future of our portfolio, bringing our Lean Luxury philosophy to new places, and turning bold ideas into real-life hotels with soul. Join us and make it your own story. Trust us, you won't get bored, as you: independently lead acquisition and negotiation processes for hotel projects in Spain and Portugal – from first contact to signed deal analyse potential sites and structures, develop feasibility studies, and shape tailor-made project strategies negotiate term sheets and contracts with property owners, investors, and developers coordinate internal and external stakeholders across all project phases – from design and technical planning to commercial evaluation continuously develop our internal toolbox (contract templates, cost benchmarks, planning standards, etc.) represent Ruby at industry events, drive PR opportunities, and manage key accounts throughout the project lifecycle support strategic decision-making through well-structured reports, presentations, and documentation We've been waiting for you, since you have/are: bring at least 3 years of experience in hotel development, ideally on operator side have a strong track record of independently closing deals and managing multi-stakeholder projects know the Spanish hotel and real estate market inside out – and ideally already have a valuable network there communicate fluently in English and Spanish (German is a plus) have a hands-on mentality, love taking ownership, and navigate complex situations with structure and confidence enjoy working with diverse teams and building long-term partnerships What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us? better together – at work, during team events or just because it’s Monday 😉 even work is better at the beach – make the most of your workation days at Ruby no more excuses – we support your sports program LEGEN...wait for it...DARY staff rates - for you and your travel buddy no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through talent scouting and semi-annual special payments level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Daily business? That's not the case with us. Whether you have an eye for detail or want to break new ground with your creative and innovative nature, whether you're tech-savvy or more passionate about numbers - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Patrizia's story from our development team in Munich. You can find even more Ruby Stories here: src="https://www.youtube.com/embed/Bh2bbX8qNQw?feature=shared" width="100%" height="350"> Department: Event Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!

¿Quiénes somos? TECH es la mayor universidad digital del mundo. Con un impresionante catálogo de más de 14.000 programas académicos disponibles en 11 idiomas, se posiciona como líder en empleabilidad, con una tasa de inserción laboral del 99%. Está reconocida oficialmente en diversos países de América, como TECH Universidad (México) y TECH Universidad FUNDEPOS (Costa Rica). Asimismo, tiene una sólida presencia en África, con TECH RUCU University (Tanzania) y TECH Euromed University of Fez (Marruecos), y en Europa a través de TECH Global University (Andorra) y TECH Universidad (España). Gracias a su enfoque internacional, TECH tiene presencia en más de 150 países y ha sido reconocida en dos ocasiones por el Financial Times como una de las 250 compañías con mayor crecimiento en Europa en los últimos años. Esto le ha permitido convertirse en la universidad oficial de la NBA, ofreciendo programas exclusivos impartidos por destacados directivos, entrenadores y exjugadores de la principal liga de baloncesto del mundo. Por otro lado, la prestigiosa revista Forbes la ha distinguido como la "mejor universidad digital del mundo", destacando su innovadora metodología de aprendizaje, el Relearning, así como la implementación del Método del Caso de Harvard. Además, cuenta con un claustro docente ivy league, al nivel de Harvard o Stanford. Sus más de 6.000 profesores trabajan en las mejores compañías, organizaciones e instituciones del mundo. Las mayores multinacionales (Amazon, Apple, Google, Nike…), los mejores hospitales (Clínica Mayo, MD. Anderson…) o las mejores instituciones deportivas (Boston Celtics, Dallas Cowboys…) prestan a sus mejores profesionales para dirigir los programas académicos de TECH. La calidad de su infraestructura digital y su alto estándar educativo han sido reconocidos por Google con el estatus de Google Partner Premier, una distinción reservada únicamente al 3% de las mayores instituciones digitales. TECH también es considerada la Universidad mejor valorada por sus alumnos, con una valoración media de 4,9 sobre 5 en más de 25.000 valoraciones públicas en los principales portales internacionales. ¿Qué realizarás con nosotros? - Registrar, procesar y transmitir documentos, facturas, correos electrónicos y cualquier otro tipo de información. - Coordinar y realizar el seguimiento de las distintas fases de tramitación del expediente. - Tramitar gestiones de carácter administrativo. - Organización y gestión de agenda (citas, reuniones, viajes, etc.), estableciendo para ello los contactos y comunicaciones necesarias. - Transmisión de órdenes de la dirección, supervisando su adecuada ejecución. ¿Qué buscamos? - Licenciado/Graduado o equivalente en Económicas, Administración y Dirección de Empresas o relacionados. - Ingles C1 mínimo. - Muy valorable haber trabajado como secretario de dirección. - Conocimientos de otro idioma adicional. - Habilidades de comunicación oral y escrita. - Habilidades analíticas. - Detallista y minucioso. - Organizado. - Capacidad de trabajo en equipo. ¿Qué ofrecemos? - Contrato indefinido a jornada completa. - Horario De lunes a jueves, de 9:00 a 14:00 y de 15:00 a 18:00. Viernes de 9:00 a 14:00 y de 15:00 a 17:00. - Salario según perfil. - Formarás parte de una entidad en plena expansión y crecimiento donde podrás desarrollar una carrera profesional a largo plazo. - Becas sobre programas formativos especiales para empleados. - Buen ambiente laboral y acompañamiento en los primeros días para asegurar tu adaptación y ayudarte a alcanzar tus metas. Si tienes habilidades e interés por el puesto de Secretaria/o de Dirección y quieres desarrollarte profesionalmente en una multinacional de alto nivel ¡Te estamos esperando! ** #SomosTECH**

About the job Minor Hotels dispone de una beca en prácticas en el Departamento de Recursos Humanos (Formación) ubicada en Madrid. Las tareas a desarrollar serán las siguientes: Apoyo en la planificación de capacitaciones Ayudar en la elaboración del calendario de formaciones. Coordinar fechas, horarios y disponibilidad de salas o plataformas virtuales. Gestión administrativa Registrar asistencia de los participantes. Apoyar en la elaboración de informes y reportes de formación. Organizar y archivar documentación relacionada con los cursos. Comunicación con participantes Enviar invitaciones, recordatorios y encuestas de satisfacción. Resolver dudas básicas sobre los cursos o el proceso de inscripción. Apoyo logístico Preparar materiales didácticos (presentaciones, manuales, hojas de evaluación). Apoyar en la instalación de equipos o plataformas digitales. Seguimiento y evaluación Recopilar y analizar encuestas de satisfacción. Apoyar en la elaboración de informes de resultados de formación. Actualización de bases de datos Mantener actualizados los registros de formación en sistemas internos o plataformas LMS (Learning Management System). Colaboración en proyectos especiales Participar en campañas internas de formación o desarrollo. Apoyar en la creación de contenido para cursos e-learning. Requisitos Licenciado, preferiblemente en Administración y Dirección de Empresas, Derecho, Psicología o Turismo. Nivel medio de inglés. Conocimientos a nivel de usuario del paquete Office. Persona con iniciativa, proactividad y habilidades de comunicación. Valorable positivamente haber tenida una primera experiencia en prácticas. Se ofrece Duración: 6 meses con posibilidad de alargar 6 meses más. Jornada Completa de L a J de 8 a 17:30h y V de 9 a 15h. Los meses de julio y agosto jornada intensiva de 8:00 a 15:00 Posibilidad de modalidad híbrida de trabajo (3 días en casa + 2 oficina) Ayuda económica de 700€/mes brutosTarjeta ENRED para ayuda a la comida con una carga mensula de 112€ (excepto los meses de jornada intensiva) Es indispensable poder gestionar convenio de prácticas con escuela o universidad.Las prácticas en Minor Hotels responden a un compromiso como Compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias. Department: Human Resources The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Join us in delivering a great first living experience to more than 21 000 students. Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 21 000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. We are looking for a highly motivated and experienced HR professional to join our team, supporting the operations in Spain and Portugal. HR OFFICER SPAIN & PORTUGAL Location: Alcobendas, Madrid, Spain Reporting to: Head of HR Europe / Operational Manager. PURPOSE OF JOB: As an HR Officer (HRBP), you'll play a crucial role in supporting our business objectives by providing comprehensive HR support to our teams across Spain and Portugal. This is a hands-on and strategic position where you'll act as a true HR Business Partner, driving HR initiatives and ensuring the effective management of our people. You'll be responsible for a broad range of HR functions, from operational tasks to strategic projects, with a strong focus on payroll, recruitment, talent development, and employee retention. KEY RESPONSABILITIES: - HR Business Partnering: Act as the primary HR point of contact for managers and employees in Spain and Portugal, providing guidance and support on HR policies, procedures, and best practices. - Payroll & Administration: Oversee and manage the end-to-end payroll process for Spain and Portugal, ensuring accuracy, compliance, and timely execution. Manage HR administration tasks, including contracts, onboarding, and offboarding. - Recruitment & Selection: Lead the full recruitment lifecycle for all roles within Spain and Portugal, from identifying talent needs to successful onboarding, utilizing various sourcing strategies. - Talent Management & Development: Implement and manage training and development programs to enhance employee skills and career progression. Drive talent retention initiatives, fostering a positive and engaging work environment. - Performance Management: Support managers in performance review processes, objective setting, and addressing performance-related issues. - Employee Relations: Manage employee relations matters, providing advice and mediation where necessary, and ensuring compliance with local labor laws. - Project Implementation: Collaborate with the European HQ to implement and localize global HR projects and initiatives across Spain and Portugal. - HR Policies & Compliance: Ensure all HR practices and policies are compliant with Spanish and Portuguese labor laws and company standards. KNOWLEDGE, SKILL AND EXPERIENCE REQUIRED: - Experience: Proven experience as an HR Officer, HR Generalist, or HR Business Partner, with a strong background in managing payroll and HR operations in Spain and Portugal. - Language Skills: Fluent in English (C1/C2 level) is essential for this role, as you'll be liaising with European HQ and diverse teams. Fluency in Spanish and having a Good level of Portuguese will be highly valued. - Knowledge: In-depth knowledge of Spanish labor law, payroll regulations, and HR best practices. - Project Management: Experience in implementing HR projects and initiatives, ideally within a multi-country or international environment. - Skills: Excellent communication, interpersonal, and problem-solving skills. Ability to build strong relationships and influence stakeholders at all levels. - Mindset: Proactive, results-oriented, and adaptable, with a strong ability to work independently and as part of a team. - Education: A degree in Human Resources, Business Administration, or a related field. - Travel: Regular travel to our various student accommodation sites across Spain and Portugal will be required to support local teams and projects. ** PROFILE:** · Ability to manage multiple/conflicting priorities and deliver to deadlines · Excellent interpersonal skills and the ability to quickly gain and maintain credibility and rapport with managers and employees · Able to demonstrate a good level of emotional intelligence and resilience when responding to often complex cases. Used to work under pressure. · Good level of communication and influencing skills · Experience of facilitating meetings and training initiatives · Able to elicit information to identify specific stakeholder needs and to offer clear advice and guidance on specialist procedures · Able to deal with sensitive information in a confidential manner · Strong organisational skills and attention to detail · Able to apply a comprehensive understanding of systems and procedures WE OFFER: - Joining a solid and consolidated group. The position is structural and offers real possibilities for development - Competitive Annual Salary - Meal Vouchers - Health Insurance Why apply? Opportunity to work in a dynamic and growing international company. Be a key player in shaping the HR landscape for our operations in Spain and Portugal. Develop your career within a supportive and collaborative environment. Competitive salary and benefits package.

About the job We are seeking highly skilled and adaptable Premium Chefs to join our client, a distinguished staffing agency in Sweden specializing in providing top-tier culinary professionals to busy restaurants and events along Scandinavian countries. Position Overview This opportunity offers chefs the chance to work in prestigious establishments and participate in a major international event: Elitloppet plus a wide range of Swedish restaurants for summer season or longer. The season starts mid-May 2025 and runs until September 2025 plus option to prolong the contract for next season. Job Overview & Work Schedule ● The season commences with a high-profile horse riding competition, where chefs will be deployed one week in advance. The event lasts approximately one week. ● Following the event, chefs will be assigned to various restaurants across Sweden, primarily in Stockholm. ● Work assignments are scheduled weekly, with potential changes in restaurant placements every Friday. Some chefs may remain at the same location throughout the season, but this cannot be guaranteed. Additional Policies & Expectations ● Zero tolerance policy for alcohol and drug use—violations result in immediate termination. ● Required personal equipment: Chef’s shoes, uniform, and a set of knives. ● Health coverage: European Health Insurance Card (EHIC) is strongly recommended. ● Financial preparation: It is advisable to bring at least €200 for personal expenses before receiving the first salary payment. ● Contract duration: Until September 2025. ● Future opportunities: Successful candidates may be offered winter season employment. Job Type: Temporary/Seasonal Contract length: 3/4 months Pay: 14.00€ net per hour Work Location: In person Expected Start Date: 15/05/2025 Number of positions: 10 14€ net per hour Shared or Private Room Department: F&B kitchen About you Requirements & Qualifications A Premium Chef is expected to: ● Hold EU citizenship with a passport or ID valid for at least six months from the job start date. ● Have a minimum of 3 years of professional experience in a classical restaurant setting. ● Be highly skilled and versatile, capable of working across all kitchen sections independently. ● Be proactive and self-driven, ready to assist with any task required to ensure smooth kitchen operations. ● Speak and understand English fluently to ensure effective communication. ● Maintain a professional and presentable appearance. ● Be adaptable and flexible, comfortable changing work environments and schedules. ● Have a positive and communicative attitude, fostering a collaborative working atmosphere. Language required: English. The company This is your moment - grab it now! Restaurants in Sweden Norway and Austria are looking for you! Get in touch with us to know more about Chef and kitchen jobs as well as waitstaff positions! Elevate Jobs was established in 2019 and mainly works with staff renting in the fields of HoReCa. Started as a chef recruitment agency for restaurants in Sweden, it has grown to be a full-range staff renting agency covering a wide range of professions all over Europe. Over 100 companies have found staff through Elevate Jobs, and over 1000 people have been employed by Elevate Jobs in a variety of professions. We are open to different kinds of projects and cooperation possibilities where talent is needed. The experience and talent pool we have accumulated throughout the years of work are significant time and money savers for those struggling with recruitment.

About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE Working with the PR Manager and the Head Office global communications function, the PR Executive manages all national PR, non-marketing communication for MSC Cruises Spain in order to increase MSC Cruises consumer, as well as trade-facing brand awareness. KEY ACCOUNTABILITIES *Works with the PR Manager to develop and deliver a yearly strategic consumer and trade media relations PR plan that encompasses both local and global initiatives; *Is a point of contact for all print, online, and broadcast media; *Manages, adapts, and localizes global consumer and trade media relations materials and other tools to local specificities for articles, interviews, press releases, web news, etc.; *Supports the delivery of local as well as support in-market global events such as on-board and other press trips as well as press conferences, and playing a key role maximizing the communications value in Spain for the upcoming christenings; *Manages and coordinates reactive media requests as well as identifies proactive opportunities, in line with and building upon the key, business goals-supporting communications objectives set forth by the yearly PR plan; *Researches, reports, and analyses the competitor's communications impact in Spain; *Under the leadership of the Global Employee Engagement Manager, acts as the market key contact, coordinator and main content provider for all local and global, Spain-relevant employee engagement (internal communications); QUALIFICATIONS *BA degree required; *1 to 3 years of relevant experience either in agency or in-house; *Spanish and English-speaking candidate only. English is a must; *Demonstrate a track record of having contributed significantly to the planning and successful delivery of articulated consumer campaigns, building differentiated positioning for high-profile brands, ideally in a highly-competitive business environment; *Good knowledge of Microsoft Office, particularly PowerPoint; *Independent, self-starter, action and result oriented, media relations professional; *Existing consumer media relationships is a must and travel/hospitality expertise is an advantage; *Flexible, able to roll up her/his sleeves and inspire and gain the good-will of non-communications peers by example, influence, and with an unshakeable can-do attitude; *Has a sharp sense of what moves the needle in awareness and perception and is able to prioritize efforts and budget resources; VISA REQUIREMENTS *Right to work in Spain; Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Content & Communication The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

About the job Desde Minor Hotels Europe & Amercias (antiguo grupo NH Hotels) buscamos a alguien que quiera formar parte del equipo durante 6 meses con posibilidad con posibilidad de prorroga: - Asesorar a los hoteles en la aplicación de convenios, legislación vigente en materia de contratación, asuntos sindicales y en general todo lo que concierne al correcto desarrollo de los procedimientos de RRHH. - Apoyar a los diferentes centros de trabajo asignados en la solución de dudas e incidencias en materia de administración de personal y relaciones laborales, relativas a contratos, pago de salarios, aplicación de convenios colectivos, etc. - Resolver las posibles incidencias derivadas el proceso de cálculo mensual de la nómina comunicadas por los hoteles. - Tramitar frente a la Seguridad Social la resolución de incidencias en el Sistema Red relativas a errores en la comunicación de contratos de empleados de NH Hoteles a dicho organismo. - Tramitar todas aquellas incidencias mensuales relativas al absentismo tanto por enfermedad común, como accidentes de trabajo, maternidad, etc. - Archivar la información relativa al personal de plantilla de NH Hoteles, en referencia a sus datos personales y contractuales. Requisitos: - Formación Académica: - Formación profesional en Administración / Graduado Social / Diplomado en Relaciones Laborales. - Conocimientos Específicos: - Buenos conocimientos de realización de contratos, confección de nóminas, finiquitos, etc. - Altas y bajas en la Seguridad Social. - Valorable conocimiento de Meta4. y SAP. -Valorable conocimientos en materia de contabilidad. -Valorable Inglés. - Experiencia Profesional: - Experiencia mínima de 2 años en un departamento de Administración de Personal. - Perfil Requerido - Planificación y Disciplina de Trabajo. - Capacidad de Análisis. - Orientación al Cliente. - Compromiso con la Calidad. - Trabajo en Equipo y Cooperación. Se ofrece: Minor Hotels Europe & Americas se compromete al principio de igualdad de oportunidades y a la no discriminación en la gestión de sus procesos de selección. Department: Human Resources The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job Como Responsable de Calidad. (Área Housekeeping), dirigirás y motivarás a un equipo encargado de garantizar un alto nivel de limpieza y servicio en todo el hotel. Siendo responsable de la gestión diaria de las operaciones de limpieza en el esfuerzo continuo del hotel por ofrecer un servicio excepcional a los huéspedes, también supervisarás el rendimiento financiero de las operaciones del departamento de limpieza y la eficiencia del servicio de lavandería. ¿Qué tendrás que hacer? Minor Hotels Europe & Americas precisa incorporar un o una Responsable de Calidad. Área Housekeeping para el NH Madrid Ribera del Manzanares: • La comunicación con la contrata de limpieza (junto a la dirección del Hotel) • Supervisar todo lo relacionado con la limpieza de las habitaciones y zonas comunes, así como de la gestión de la lencería. • Informar y velar por el cumplimiento de las normas de calidad de la compañía y los procedimientos operativos establecidos para el departamento • Atender las quejas y sugerencias de los clientes • Informar periódicamente a la supervisora de la contrata, de las habitaciones que debe limpiar cada día y asignar un tiempo diario de limpieza de zonas comunes. • Revisar diariamente las habitaciones y las zonas comunes que la Dirección del hotel establezca y reportar todas las deficiencias a la supervisora de la empresa de limpieza. Supervisión del trabajo de la contrata, mediante: - Informe de limpiezas diarias - Informes periódicos - Informe de reparaciones / deficiencias en habitación - Informe de objetos olvidados en habitación Principales funciones operativas: • Recoger hoja de cierre de la contrata del día anterior (status de habitaciones, pendientes de limpieza por turno de tarde, etc.) • Parte control consumo de minibares • Parte de objetos olvidados • Informe de averías • Control con Recepción de incidencias día anterior • Control de no-shows, salidas imprevistas, day use del día anterior • Asistir al breafing de Jefes de Departamento, e informar a la Supervisora de la contrata de todos los aspectos que deben tener presentes para la prestación del servicio. • Conciliación del día anterior con la contrata y posteriormente con Recepción • Recogida del informe con nombres de personal dados de alta por parte de la contrata para trabajar en el día, al igual que listado con firma de recogida de llaves, con cantidad de habitaciones limpiadas por cada persona • Recogida del conteo de ropa limpia y verificación con albarán de la lavandería externa • Revisión de disponibilidad de habitaciones limpias en el sistema • Revisar los clientes VIP. • Supervisar offices • Verificar el correcto uso de los medios y equipos ¿Qué buscamos? - Formación Académica: - Ciclo Superior de Formación Profesional en Alojamiento - Valorable Diplomado/a en Turismo - Conocimientos Específicos: - Experiencia en herramientas de gestión - Gestión de equipos humanos. - Administración del presupuesto asignado. - Inglés Avanzado - Experiencia Profesional: - Experiencia mínima de 2 años como Gobernanta de hotel, y/o 3 años como subgobernanta, y/o formar parte del programa NEW HOD en candidaturas internas - Perfil Requerido: Vocación de Servicio (Care), Habilidades Comunicativas e Interpersonales (Ease), Orientación a Resultados, con ambición de superar las expectativas de los clientes (Deliver), instinto para conocer cuándo y cómo sorprender a los clientes (Surprise), Iniciativa Comercial, Trabajo en Equipo y actitud hospitalaria e informal, al mismo tiempo que respetuosa y profesional, representando la identidad de los hoteles de NH Hotel Group (Natural Host). ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Housekeeping The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ** ** ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 40, 30, 20 or 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you! Department: Management The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job Descripción Interna del Puesto Minor Hotels Europe & Américas ofrece una experiencia única, vibrante y enriquecedora como Jefe de Partida en el NH Collection Madrid Eurobuilding con incorporación a partir de Septiembre. La hospitalidad y el servicio de calidad son fundamentales en nuestra identidad, si buscas un nuevo reto sigue leyendo: Funciones Asegurar que los clientes reciben un servicio adaptado, siempre que sea posible, a sus preferencias, necesidades, estilos de vida y formas de trabajar e interactuar (FEEL AT EASE). Garantizar que los clientes se sientan acompañados y supervisados en todo momento, así como hacer clara y visible la identificación con la gastronomía de la ciudad. (FEEL THE PLACE). Asegurar que NH Hotels es un referente de calidad que sobrepasa las expectativas de nuestros clientes. Hacerles sentirse especial mediante detalles y sorpresas que hagan superar sus expectativas (FEEL SPECIAL). Asegurar que los estándares de calidad del departamento de cocina, referidos a la marca Collection, se cumplen e incluso se superan. Asistir al Chef Ejecutivo y a los 2º jefes de cocina en la gestion de calidad y supervision (realización de estandares, analisis de resultados, gestion de la calidad online, Mystery Guest, etc.) Perfil Requerido Dirección de equipos Orientación al cliente (care) Orientación a resultados y objetivos concretos (deliver) Trabajo en equipo Capacidad de comunicación y relación con diferentes niveles (ease) Ambición de ir más allá de las expectativas (surprise) Actitud alegre e informal, al mismo tiempo que respetuosa y profesional, lo que representa la identidad de NH Hoteles. Experiencia profesional: Experiencia mínima de 2 años como cocinero, jefe de partida o posición similar. Se valorará la experiencia Internacional. Conocimientos específicos: Conocimientos en gestión, control de costes y precios. Conocimiento de legislación relacionada con salud e higiene (HACCP). Nivel medio de inglés. Se valorará tener conocimientos de SAP y conocimientos informáticos. Carnet de manipulador de alimentos Información general: Reportará el 2º Jefe de Cocina y al Chef Ejecutivo. Disponibilidad para trabajar en turnos y fines de semana. Department: F&B kitchen The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.