Norwegian & English Customer Support Agent
16 days ago
Seville
Electronic Device Guarantees | Hybrid – Seville Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante. Foundever is looking for Norwegian & English‑speaking Customer Support Agents to join an on‑site project in Seville , supporting a leading company in electronic device warranties and insurance . This role is ideal for candidates who want to use their language skills daily , work in a multicultural environment , and grow their career with a global organization . About the role As a Customer Support Agent, you will: • Manage warranty and insurance coverage for electronic devices, • Handle customer inquiries, incidents, and claims with empathy and accuracy, • Deliver high‑quality service in Norwegian , using English as the working language, • Ensure a professional and positive customer experience at every interaction What we offer • Temporary contract of 4 months , with real possibilities of continuity, • On‑site position in Seville , in a modern and professional office, • Hybrid work option : after the nesting phase and once campaign KPIs are achieved, the possibility to work up to 50% remotely, • Paid training , delivered online and fully included in the contract, • Full‑time schedule: 39 hours per week , 5 working days, • Monday to Friday: 12:05 – 20:05, • Saturdays: 9:00 – 17:00 (only 2 Saturdays per month), • Salary: €22,000 gross per year, • International and multicultural work environment Additional benefits • Real career growth opportunities within Foundever, • Free language classes for employees, • Employee Experience Program with regular team activities, • Discounts on technology, private health insurance, and other services, • Bring a Friend Program with referral bonuses What we are looking for • Native or bilingual Norwegian level, • Advanced English level (minimum B2), • Customer‑focused mindset and strong communication skills, • Previous customer service experience is a plus, but not required, • Ability to adapt to different customer needs, • Availability to work Hybrid in Seville Start date ASAP Why join Foundever? At Foundever, people come first. We support your professional development, well‑being, and work‑life balance through a global wellbeing program that includes initiatives focused on physical health, nutrition, mindfulness, and social impact. Foundever is committed to equality, diversity, and inclusion , with zero tolerance for any form of discrimination or harassment. This recruitment process promotes blind CV screening . xbhjioe Apply now and turn your language skills into a rewarding on‑site career in Seville.